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When the computer emits a flash code, write it down on a copy of the Diagnostics Checklist and then look up its cause and meaning in
. If
you are unable to resolve the problem, use the Dell Diagnostics to identify a more serious cause. See "Running Dell Diagnostics" in Chapter 3 of
the
Reference and Troubleshooting Guide
. If you are still unable to resolve the problem, call Dell for technical assistance. See Chapter 5, "Getting
Help," in the
Reference and Troubleshooting Guide
.
Table 2. Flash Codes and Corrective Actions
1
Scroll lock indicator
2
Capitals lock indicator
3
numbers lock indicator
Message
Cause
Action
1-1-3
NVRAM write/read failure.
Run the
System Board Devices
tests in the Dell Diagnostics. If the program
does not load, call Dell for technical assistance.
1-1-4
ROM BIOS checksum failure.
Run the
System Board Devices
tests in the Dell Diagnostics. If the program
does not load, call Dell for technical assistance.
1-2-1
Programmable interval timer failure.
Run the
System Board Devices
tests in the Dell Diagnostics. If the program
does not load, call Dell for technical assistance.
1-2-2
Direct memory access (DMA) initialization
failure.
Run the
System Board Devices
tests in the Dell Diagnostics. If the program
does not load, call Dell for technical assistance.
1-2-3
DMA page register write/read failure.
Run the
System Board Devices
tests in the Dell Diagnostics. If the program
does not load, call Dell for technical assistance.
1-3-1
through
2-4-4
An installed memory module is not being
properly identified or used.
Make sure that a memory module is installed in one of the memory module
sockets on the system board. The computer will not function unless at least
one memory module is installed.
3-1-1
Slave DMA register failure.
Run the
System Board Devices
tests in the Dell Diagnostics. If the program
does not load, call Dell for technical assistance.
3-1-2
Master DMA register failure.
Run the
System Board Devices
tests in the Dell Diagnostics. If the program
does not load, call Dell for technical assistance.
3-1-3
Master interrupt mask register failure.
Call Dell for technical assistance.
3-1-4
Slave interrupt mask register failure.
Call Dell for technical assistance.
3-2-4
Keyboard controller test failure.
Run the
PC-AT Compatible Keyboards
test in the Dell Diagnostics.
3-3-4
Display memory test failure.
Run the
VESA/VGA Interface
test in the Dell Diagnostics.
3-4-1
Display initialization failure.
Run the
VESA/VGA Interface
tests in the Dell Diagnostics.
3-4-2
Display retrace test failure.
Run the
VESA/VGA Interface
tests in the Dell Diagnostics.
4-2-1
No timer tick.
Call Dell for technical assistance.
4-2-2
Shutdown failure.
Call Dell for technical assistance.
4-2-3
Gate A20 failure.
Call Dell for technical assistance.
4-2-4
Unexpected interrupt in protected mode.
Call Dell for technical assistance.
4-3-1
Memory failure above address 0FFFFh.
Run the
System Memory
tests in the Dell Diagnostics.
4-3-3
Timer chip counter 2 failure.
Call Dell for technical assistance.
4-3-4
Time-of-day clock stopped.
Call Dell for technical assistance.
4-4-1
Serial port failure.
Run the
Serial Ports
tests in the Dell Diagnostics.
5-1-2
No usable memory.
Run the
System Memory
tests in the Dell Diagnostics.
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