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Before You Begin

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CAUTION:

Before touching anything inside your computer, ground yourself by

touching an unpainted metal surface, such as the metal at the back of the
computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.

book.book Page 13 Monday, November 19, 2012 11:42 AM

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Summary of Contents for Dimension 2010

Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell Dimension 2010 Service Manual Model D05M Type D05M001 ...

Page 2: ...ved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and Dimension are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Other trademarks and trade names may be used in...

Page 3: ...mponents 8 2 Before You Begin 11 Technical Specifications 11 Recommended Tools 11 Turning Off Your Computer 11 Safety Instructions 12 3 Computer Cover 15 Removing the Computer Cover 15 Replacing the Computer Cover 16 4 Front Bezel 19 Removing the Front Bezel 19 Replacing the Front Bezel 20 ...

Page 4: ...Express Cards 27 Configuring Your Computer After Removing or Installing a PCI PCI Express Card 30 7 Drives 31 Removing a Hard Drive 31 Replacing a Hard Drive 33 Removing a Media Card Reader 33 Replacing a Media Card Reader 35 Removing an Optical Drive 37 Replacing an Optical Drive 39 8 Power Switch Module 43 Removing the Power Switch Module 43 Replacing the Power Switch Module 45 ...

Page 5: ...y 51 Removing the Processor Fan and Heat Sink Assembly 51 Replacing the Processor Fan and Heat Sink Assembly 53 11 Processor 55 Removing the Processor 55 Replacing the Processor 57 12 System Board 59 Removing the System Board 59 Replacing the System Board 61 13 Power Supply 63 Removing the Power Supply 63 Replacing the Power Supply 64 ...

Page 6: ...ry 68 15 System Setup 69 Overview 69 Entering System Setup 69 System Setup Screens 69 System Setup Options 71 Changing Boot Sequence for the Current Boot 74 Changing Boot Sequence for Future Boots 74 Clearing Forgotten Passwords and CMOS Settings 75 Flashing the BIOS 76 ...

Page 7: ...e working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance Inside View of Your Computer 1 2 3 4 5 6 ...

Page 8: ...8 Technical Overview System Board Components 1 power supply 2 optical drive 3 Media Card Reader 4 front bezel 5 hard drive 6 system board 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 ...

Page 9: ...MM2 6 main power connector PWR1 7 SATA connector SATA_3 8 SATA connector SATA_1 9 media card reader connector F_USB2 10 front panel USB connector F_USB1 11 USB power connector USB_PWR1 12 power switch module connector FP1 13 front panel audio F_AUDIO 14 PCI card slot PCI2 15 battery socket BAT 16 PCI Express x16 card slot PCI E1_16X 17 CMOS reset jumper CLR_CMOS ...

Page 10: ...10 Technical Overview ...

Page 11: ...aced or if purchased separately installed by performing the removal procedure in reverse order Technical Specifications For information on technical specifications of your computer see the Setup Guide that shipped with your computer or see the Dell Support website at support dell com manuals Recommended Tools The procedures in this document may require the following tools Small Phillips screwdrive...

Page 12: ...a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and...

Page 13: ...g inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components ...

Page 14: ...14 Before You Begin ...

Page 15: ...uter from the electrical outlet before removing the cover WARNING Do not operate your equipment with any cover s including computer covers bezels filler brackets front panel inserts etc removed CAUTION Ensure that sufficient space exists to support the system with the cover removed at least 30 cm 1 ft of desk top space Removing the Computer Cover 1 Follow the procedures in Before You Begin on page...

Page 16: ... step 3 to step 5 Replacing the Computer Cover 1 Ensure that all cables are connected and fold cables out of the way 2 Ensure that no tools or extra parts are left inside the computer 3 Align the tabs at the bottom of the computer cover with the slots located along the edge of the computer 4 Press the computer cover down and slide it towards the front of the computer until you feel a click or feel...

Page 17: ... screws that secure the computer cover using a screwdriver 7 Place the computer in an upright position CAUTION Ensure that none of the system air vents are blocked Blocking them would cause serious thermal problems 1 front of the computer 2 computer cover 3 screws 2 4 slot 3 4 1 2 ...

Page 18: ...18 Computer Cover ...

Page 19: ...lways unplug your computer from the electrical outlet before removing the cover WARNING Do not operate your equipment with any cover s including computer covers bezels filler brackets front panel inserts etc removed Removing the Front Bezel 1 Follow the procedures in Before You Begin on page 11 2 Remove the computer cover from both the sides see Removing the Computer Cover on page 15 3 Place the c...

Page 20: ... inserts 6 Set aside the front bezel in a secure location Replacing the Front Bezel 1 Align the clamps of the front bezel to the front panel and press it towards the computer until the front bezel clamps snap into place 2 Replace the computer cover on both the sides see Replacing the Computer Cover on page 16 ...

Page 21: ...nt with any cover s including computer covers bezels filler brackets front panel inserts etc removed Removing Memory Module s 1 Follow the procedures in Before You Begin on page 11 2 Remove the computer cover see Removing the Computer Cover on page 15 3 Locate the memory modules on the system board see System Board Components on page 8 4 Press out the securing clip at each end of the memory module...

Page 22: ...h the tab in the memory module connector CAUTION To avoid damage to the memory module press the memory module straight down into the connector while you apply equal force to each end of the memory module 4 Insert the memory module into the memory module connector until the memory module snaps into position If you insert the memory module correctly the securing clips snap into the cutouts at each e...

Page 23: ...em on If the message appears stating that memory size has changed press F1 to continue 7 Log on to your computer 8 Right click the My Computer icon on your Microsoft Windows desktop and click Properties 9 Click the General tab 10 To verify that the memory is installed correctly check the amount of memory RAM listed 1 cutouts 2 2 securing clip snapped in position 2 1 ...

Page 24: ...24 Memory Module s ...

Page 25: ...st electrical shock always unplug your computer from the electrical outlet before removing the cover WARNING Do not operate your equipment with any cover s including computer covers bezels filler brackets front panel inserts etc removed Removing PCI and PCI Express Cards 1 Follow the procedures in Before You Begin on page 11 2 Remove the computer cover see Removing the Computer Cover on page 15 3 ...

Page 26: ...CI card grasp the card by its top corners and ease it out of its connector For a PCI Express x16 card push the retention mechanism on the card connector as you grasp the card by its top corners and then ease the card out of the connector 1 screw 2 card 2 1 ...

Page 27: ...on page 16 8 Connect the computer and devices to electrical outlets and then turn them on 9 Remove the card s driver from the operating system 10 To complete the removal procedure see Configuring Your Computer After Removing or Installing a PCI PCI Express Card on page 30 Replacing PCI and PCI Express Cards 1 Follow the procedures in Before You Begin on page 11 2 Remove the computer cover see Remo...

Page 28: ...n remove the break away metal plate 5 Place the card in the connector and press down firmly Ensure that the card is fully seated in the slot If you are installing the PCI Express card into the x16 card connector pull the retention mechanism and align the securing tab with the card connector 1 not fully seated card 2 fully seated card 3 bracket caught outside of slot 4 bracket within slot 5 break a...

Page 29: ...ut the card s cable connections CAUTION Do not route card cables over or behind the cards Cables routed over the cards can prevent the computer cover from closing properly or cause damage to the equipment 9 Replace the computer cover see Replacing the Computer Cover on page 16 10 To complete the installation see Configuring Your Computer After Removing or Installing a PCI PCI Express Card on page ...

Page 30: ...nect the external audio devices to the sound card s connectors 1 Enter system setup see Entering System Setup on page 69 2 Go to Onboard Audio Controller and then change the setting to Enabled 3 Connect the external audio devices to the computer s back panel connectors Network Card 1 Enter system setup see Entering System Setup on page 69 2 Go to Onboard LAN Controller and then change the setting ...

Page 31: ...t panel inserts etc removed Removing a Hard Drive CAUTION If you are replacing a hard drive that contains data that you want to keep back up your files before you begin this procedure 1 Follow the procedures in Before You Begin on page 11 2 Remove the computer cover from both the sides see Removing the Computer Cover on page 15 3 Disconnect the power cable and the data cable from the hard drive NO...

Page 32: ...e computer in an upright position 5 Remove the four screws that secure the hard drive to the hard drive bay 6 Slide the hard drive out towards the back of the computer 7 If removing the hard drive changes the drive configuration ensure that you reflect these changes in system setup see System Setup on page 69 1 power cable 2 data cable 3 screws 4 3 2 1 ...

Page 33: ...the power and data cables to the hard drive 7 Ensure that you connect the data cable to the system board connector if you disconnected it while removing the hard drive For the location of the SATA connectors see System Board Components on page 8 8 Check all cables to be certain that they are properly connected and firmly seated 9 Replace the computer cover on both the sides see Replacing the Compu...

Page 34: ...bezel see Removing the Front Bezel on page 19 4 Disconnect the FlexBay USB cable from the Media Card Reader connector on the system board For the location of the connector see System Board Components on page 8 5 Remove the two screws that secure the Media Card Reader to the FlexBay slot 1 FlexBay USB cable 2 screws 2 2 1 ...

Page 35: ...Cover on page 16 9 Connect your computer and devices to electrical outlets and then turn them on Replacing a Media Card Reader 1 Follow the procedures in Before You Begin on page 11 2 Remove the computer cover from both the sides see Removing the Computer Cover on page 15 3 Remove the front bezel see Removing the Front Bezel on page 19 4 If this is a new Media Card Reader installation remove the b...

Page 36: ...36 Drives 5 Gently slide the Media Card Reader into place in the FlexBay slot 1 break away metal plate 1 ...

Page 37: ...sides see Replacing the Computer Cover on page 16 11 Connect your computer and devices to electrical outlets and then turn them on Removing an Optical Drive 1 Follow the procedures in Before You Begin on page 11 2 Remove the computer cover from both the sides see Removing the Computer Cover on page 15 3 Remove the front bezel see Removing the Front Bezel on page 19 4 Disconnect the power cable and...

Page 38: ...ut through the front of the computer 7 Replace the front bezel see Replacing the Front Bezel on page 20 8 Replace the computer cover on both the sides see Replacing the Computer Cover on page 16 9 Connect your computer and devices to electrical outlets and then turn them on 1 power cable 2 data cable 3 screws 4 3 1 2 ...

Page 39: ...edures in Before You Begin on page 11 2 Remove the computer cover from both the sides see Removing the Computer Cover on page 15 3 Remove the front bezel see Removing the Front Bezel on page 19 4 If you are installing an optical drive in the secondary optical drive slot remove the break away metal plate 1 break away metal plate 1 ...

Page 40: ...t while removing the optical drive For the location of the SATA connectors see System Board Components on page 8 10 Replace the front bezel see Replacing the Front Bezel on page 20 11 Replace the computer cover on both the sides see Replacing the Computer Cover on page 16 12 Connect your computer and devices to their electrical outlets and turn them on See the documentation that came with the opti...

Page 41: ...Drives 41 ...

Page 42: ...42 Drives ...

Page 43: ...ION Ensure that sufficient space exists to support the system with the cover removed at least 30 cm 1 ft of desk top space Removing the Power Switch Module 1 Follow the procedures in Before You Begin on page 11 2 Remove the computer cover from both the sides see Removing the Computer Cover on page 15 3 Remove the front bezel see Removing the Front Bezel on page 19 4 Remove the hard drive see Remov...

Page 44: ...44 Power Switch Module 1 hard drive activity light 2 holder 1 2 ...

Page 45: ...er and gently snap it into the front panel until it clicks into place 3 Gently push the hard drive activity light into its holder 4 Connect the power switch module cable to the power switch module connector FP1 on the system board 5 Replace the hard drive see Replacing a Hard Drive on page 33 6 Replace the front bezel see Replacing the Front Bezel on page 20 7 Replace the computer cover on both th...

Page 46: ...46 Power Switch Module ...

Page 47: ... O Panel NOTE Note the routing of all cables as you remove them so that you can re route them correctly when installing the new front I O panel 1 Follow the procedures in Before You Begin on page 11 2 Remove the computer cover from both the sides see Removing the Computer Cover on page 15 3 Remove the front bezel see Removing the Front Bezel on page 19 CAUTION When removing the front I O panel fro...

Page 48: ...48 Front I O Panel Replacing the Front I O Panel 1 Align the front I O panel with the screw hole in the chassis 1 front I O panel 2 screw 1 2 ...

Page 49: ... 3 Connect the cables to the system board connectors 4 Replace the front bezel see Replacing the Front Bezel on page 20 5 Replace the computer cover on both the sides see Replacing the Computer Cover on page 16 6 Connect your computer and devices to an electrical outlet and turn them on ...

Page 50: ...50 Front I O Panel ...

Page 51: ... removed Removing the Processor Fan and Heat Sink Assembly CAUTION The processor fan with the heat sink is one single unit Do not try to remove the fan separately CAUTION Do not touch the fan blades when you are removing the processor fan and heat sink assembly This could damage the fan 1 Follow the procedures in Before You Begin on page 11 2 Remove the computer cover see Removing the Computer Cov...

Page 52: ...embly upward gently and remove it from the computer Lay the processor fan and heat sink assembly down on its top with the thermal grease facing upward NOTE The processor fan and heat sink assembly in your computer may not look exactly like the one shown in the illustration above 1 bracket 2 clamp lever 3 clamp grip 4 bracket projection 5 processor fan and heat sink assembly 3 4 2 5 1 ...

Page 53: ...apply new thermal grease New thermal grease is critical for ensuring adequate thermal bonding which is a requirement for optimal processor operation 2 Apply the new thermal grease to the top of the processor 3 Place the processor fan and heat sink assembly back onto the bracket 4 Ensure that the two clamp grips are aligned with the two bracket projections 5 Hold the processor fan and heat sink ass...

Page 54: ...nnector on the system board see System Board Components on page 8 7 Replace the computer cover see Replacing the Computer Cover on page 16 8 Connect your computer and devices to an electrical outlet and turn them on 1 bracket 2 clamp lever 3 clamp grip 4 bracket projection 5 processor fan and heat sink assembly 3 4 2 5 1 ...

Page 55: ... filler brackets front panel inserts etc removed Removing the Processor 1 Follow the procedures in Before You Begin on page 11 2 Remove the computer cover see Removing the Computer Cover on page 15 CAUTION Despite having a plastic shield the processor fan and heat sink assembly may be very hot during normal operation Be sure that it has had sufficient time to cool before you touch it 3 Remove the ...

Page 56: ...ng the processor do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket 5 Gently lift the processor to remove it from the socket Leave the release lever extended in the release position so that the socket is ready for the new processor 1 processor 2 release lever 3 socket 1 2 3 ...

Page 57: ...reful not to touch the underside of the processor CAUTION You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer 3 If the release lever on the socket is not fully extended move it to that position 4 Align the pin 1 corners of the processor and socket CAUTION To avoid damage ensure that the processor aligns p...

Page 58: ...you apply new thermal grease New thermal grease is critical for ensuring adequate thermal bonding which is a requirement for optimal processor operation 8 Apply the new thermal grease to the top of the processor 9 Replace the processor fan and heat sink assembly see Replacing the Processor Fan and Heat Sink Assembly on page 53 CAUTION Ensure that the processor fan and heat sink assembly is correct...

Page 59: ...tacting Dell see the Setup Guide Removing the System Board 1 Follow the procedures in Before You Begin on page 11 2 Remove the computer cover see Removing the Computer Cover on page 15 3 Remove any add in cards on the system board see Removing PCI and PCI Express Cards on page 25 4 Remove the processor fan and heat sink assembly see Removing the Processor Fan and Heat Sink Assembly on page 51 5 Re...

Page 60: ...60 System Board 9 Lift the system board up and out 1 screws 6 2 system board 1 2 ...

Page 61: ...e 4 Replace the processor see Replacing the Processor on page 57 5 Replace the processor fan and the heat sink assembly see Replacing the Processor Fan and Heat Sink Assembly on page 53 6 Replace the memory modules into the same memory module connector from which you removed them see Replacing Memory Module s on page 22 7 Replace any add in cards on the system board see Replacing PCI and PCI Expre...

Page 62: ...62 System Board ...

Page 63: ...ller brackets front panel inserts etc removed Removing the Power Supply 1 Follow the procedures in Before You Begin on page 11 2 Remove the computer cover see Removing the Computer Cover on page 15 3 Disconnect the DC power cables from the system board and the drives Note the routing of the DC power cables underneath the tabs in the computer chassis as you remove them from the system board and dri...

Page 64: ...e and tighten all screws may cause electrical shock as these screws are a key part of the system grounding 2 Replace the four screws that secure the power supply to the back of the computer chassis NOTE Route the DC power cables under the chassis tabs The cables must be properly routed to prevent the cables from being damaged 1 screws 4 2 voltage selector switch 3 power supply 2 3 1 ...

Page 65: ...of the power supply NOTE Double check all cable connections to make sure they are secure 5 Replace the computer cover see Replacing the Computer Cover on page 16 6 Check the voltage selector switch if applicable to ensure that the correct voltage is selected 7 Connect your computer and devices to an electrical outlet and turn them on ...

Page 66: ...66 Power Supply ...

Page 67: ...quipment with any cover s including computer covers bezels filler brackets front panel inserts etc removed Removing the Battery 1 Record all the screens in system setup see System Setup on page 69 so that you can restore the correct settings after the new battery has been installed 2 Follow the procedures in Before You Begin on page 11 3 Remove the computer cover see Removing the Computer Cover on...

Page 68: ...the side labeled facing up and press the battery into place 2 Replace the computer cover see Replacing the Computer Cover on page 16 3 Connect your computer and devices to electrical outlets and then turn them on 4 Enter system setup see Entering System Setup on page 69 and restore the settings you recorded in step 1 1 battery release lever 1 ...

Page 69: ...mputer to work incorrectly Entering System Setup 1 Turn on or restart your computer 2 When the DELL logo appears press F2 immediately NOTE Keyboard failure may result when a key on the keyboard is held down for extended periods of time To avoid possible keyboard failure press and release F2 in even intervals until the system setup screen appears NOTE If you wait too long and the operating system l...

Page 70: ...e changes to your settings Use the right and left arrow keys to highlight an option Press Enter to make that selection active Help Field This field provides context sensitive help based on the options selected Key Functions This field appears below the Option Field and lists keys and their functions within the active system setup field ...

Page 71: ...r L3 Cache Displays the amount of processor Level 3 cache NOTE The Processor L3 Cache field is displayed only if the processor supports L3 cache Memory Installed Indicates the amount of installed memory Memory Available Indicates the amount of available memory Memory Speed Indicates the frequency of installed memory Memory Channel Mode Indicates if the memory is in single or dual channel mode Memo...

Page 72: ...h Speed by default CPU Feature Virtualization Enabled Disabled Disabled by default Cool Quite Enabled Disabled Enabled by default Advanced Chipset Features Onboard Audio Controller Disabled Enabled Enabled by default Onboard LAN Controller Disabled Enabled Enabled by default Onboard LAN Boot ROM Enabled Disabled Disabled by default ...

Page 73: ...oot Device Removable Hard Disk CDROM Network Disabled CDROM by default 3rd Boot Device Removable Hard Disk CDROM Network Disabled Removable by default Power Management Features ACPI Suspend Type S1 POS S3 STR S3 STR by default Remote Wake Up Disabled Enabled Enabled by default Auto Power On Disabled Enabled Disabled by default Auto Power On Date 0 Auto Power On Time 0 00 00 AC Recovery Last Power ...

Page 74: ... computer and try again The Boot Menu appears listing all available boot devices Each device has a number next to it 3 At the bottom of the menu enter the number of the device that is to be used for the current boot only For example if you are booting to a USB memory key highlight USB Flash Device and press Enter NOTE To boot to a USB device the device must be bootable To make sure your device is ...

Page 75: ... page 11 NOTE The computer must be disconnected from the electrical outlet to clear the CMOS setting 2 Remove the computer cover see Removing the Computer Cover on page 15 3 Reset the current password and CMOS settings a Locate the 3 pin CMOS reset jumper on the system board b Remove the jumper plug from the CMOS reset jumper pins 2 and 3 c Place the jumper plug on the CMOS reset jumper pins 1 and...

Page 76: ...d turn them on Flashing the BIOS The BIOS may require flashing when an update is available or when replacing the system board 1 Turn on the computer 2 Locate the BIOS update file for your computer at the Dell Support website at support dell com 3 Click Drivers Downloads Select Model 4 Select the type of product in the Select Your Product Family list ...

Page 77: ...7 Click Confirm 8 A list of results appear on the screen Click BIOS 9 Click Download Now to download the latest BIOS file The File Download window appears 10 Click Save to save the file on your desktop The file downloads to your desktop 11 Click Close if the Download Complete window appears The file icon appears on your desktop and is titled the same as the downloaded BIOS update file 12 Double cl...

Page 78: ...78 System Setup ...

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