EtherPath User’s Guide
68
Other Problems
P1
:
Can’t run the configuration program using a serial cable
connection.
S1:
Check that:
•
You did press the configuration button.
•
The communication parameters are set properly.
•
Disconnect and reconnect the power supply to the
EtherPath.
•
Power is available... a LED is on.
•
The most common problems causing this symptom are
incorrect RS-232 wiring or the Windows Hyperterm
program not operating correctly.
P2
:
The “Client” EtherPath doesn’t automatically connect to the
“Server” EtherPath.
S2:
Check that:
•
One unit is configured as a client, the other as a server. For
troubleshooting, note that the DTR signal is asserted as
soon as a connection is active.
•
The “Client” is configured for automatic connections.
“Hardware (Pin 6) Dial” is the correct setting.
•
The “Client” should either be configured for “Pin 6
Control” forced ON or the interface must be wired in such
a way that that pin 6 is asserted.
•
The “Server’s” IP address was correctly entered into the
“Client’s” EtherPath in the “Remote IP Address” field.
•
The Gateway IP Address is set correctly.
•
The Subnet Mask is set correctly.
