In the event the cursor moves, but the mouse button doesn’t
have a clicking effect perform the following procedures:
1. Boot from a floppy or bootable CD to eliminate possible system
software corruption.
2. Check with a known-good mouse device.
3. Replace the mouse.
4. Replace the motherboard.
5. Replace the nPOWER card.
In the event there is no response to any key pressed on the key-
board, perform the following procedures:
1. Check the keyboard connection to the ADB port.
2. Check with a known-good keyboard.
3. Replace the keyboard.
4. Replace the keyboard cable.
5. Remove and test the cache DIMM. (If present in the 3 slot Genesis MP)
6. Replace the motherboard.
7. Replace the nPOWER card.
CD-ROM Drive
In the event the CD-ROM is inoperable perform the following
procedures:
1. Check with a known-good compact disc.
2. Replace the CD-ROM drive mechanism.
In the event the Genesis MP doesn’t display the CD-ROM icon
once a CD has been inserted in the drive perform the following
procedures:
1. Verify the CD-ROM software is installed.*
*Some Genesis MP models are shipped with CD-ROM drives
that the Apple CD-ROM driver does not support. In these cases
third party drivers, such as the included FWB CD-ROM Toolkit,
which specifically support the drive must be used.
2. Reinstall the CD-ROM software.
3. Replace the CD-ROM drive mechanism.
4. Replace the SCSI data cable.
Chapter 3 – Troubleshooting Guide
Genesis MP
32
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