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Chapter 3 – Troubleshooting Guide
Genesis MP
28
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In the event that system provides the correct startup sequence but
the
display
is continuously rolling, perform the following procedures:
1. Ensure that your monitor does not sync on green. If it does,
ensure that your graphics card supports this older standard.
2. Check display card manual for startup syncing options.
3. Reseat the nPOWER card, display card, and ROM SIMM (if present).*
*It is possible that the ROM socket will not be populated (ROM
will be soldered to the motherboard) and reseating the ROM
SIMM should be disregarded.
4. Clear parameter RAM (PRAM). Perform this task by simultaneously
pressing <COMMAND> + <OPTION> + <P> + <R> during startup.
Wait for the second bong before releasing the keys.
5. Replace the display card.
6. Replace the motherboard.
7. Replace the nPOWER card.
Floppy Disk Drive
In the event the internal floppy drive is inoperable perform the
following procedures:
1. Check the floppy disk drive with a known-good diskette.
2. Check with a known-good floppy drive.
3. Replace the floppy drive.
4. Replace the floppy drive cable.
5. Replace the nPOWER card.
6. Replace the motherboard.
In the event a diskette ejects during system startup displaying a
blinking floppy icon with an “X” or “?” perform the following
procedures:
1. Ensure you are using a known-good startup diskette.
2. Check with a known-good floppy drive.
3. Replace the floppy drive.
4. Replace the floppy drive cable.
5. Replace the nPOWER card.
6. Replace the motherboard.