DATAPROCESS EUROPE S.p.A.
ST 230 USER MANUAL Pag.
43
15 TROUBLE SHOOTING
Some small problems can be easily solved by the operator.
In case something on the ST 230 printer goes wrong please checks the following
points before calling the Technical Assistance.
SYMPTOM
POSSIBLE CAUSE
ACTION
NOT SWITCHING ON
(RED LED OFF
)
Wrong power supply connection.
Interrupted fuse.
Internal trouble
Check the power cord
and the presence of the ope-rating
voltage.
After detaching the power
cord check if the fuse on the rear
panel is burnt.
If so replace it with one with the
same characteristics
.
Contact Technical Assistance.
COMPLETELY OFF
(THE RED LED IS ON)
Internal trouble
Contact Technical Assistance.
IT STARTS CORRECTLY, BUT IT
DOES NOT PRINT THE TEST
LABEL
.
Paper and/or ribbon missing
.
Printhead lifted.
Disabled test label
Install correctly.
Lower in printing position.
Set the printer.
IT IS NOT REACTIVE TO THE
COMMANDS SENT BY PC.
Data cable wrong, or fault or not
correctly connected.
Communication parameters not
correct.
Check and/or replace
Check that the baud rate is the
same as that of PC and
compatible with the other
parameters of the printer.
