Datalogic AREX 401, User Manual

Page: 99 / 148

TROUBLESHOOTING
USER MANUAL
91
List of problems related to laser marker states
Blinking
GREEN
- Lighter™ Suite marking SW
corrupted
- C:\ or D:\ drive corrupted
Restore the laser marker (see “Recover the
system” on page 128)
Steady
ORANGE
Key Switch selector in wrong
position
Check the Key Switch is set to LASER ON
(see “Turning On sequence” on page 62)
EXT_ENABLE_A and/or
EXT_ENABLE_B contact are
LOW level or disconnected
Check X1.8 ( EXT_ENABLE_A ) and X1.2
( EXT_ENABLE_B ) input signals on the X1 -
Command Box connector are set to HIGH
level (see “X1 - Command Box (Laser Con-
trol)” on page 33)
LASER_STOP safety function
is active
Check X3.13 ( /LASER_STOP_A ) and X3.15
( /LASER_STOP_B ) input signals on the X3 -
SLO connector are both closed to GND or
X3.12 ( LASER_STOP_A ) and X3.14
( LASER_STOP_B ) input signals on the X3 -
SLO connector are both closed to VCC
Steady
GREEN
Key Switch selector in wrong
position
Check the Key Switch is set to “1” (see
“Turning On sequence” on page 62)
EXT_KEY contact is LOW level
or disconnected
Check X1.12 ( EXT_KEY ) input signal on the
X1 - Command Box connector is set to HIGH
level (see “X1 - Command Box (Laser Con-
trol)” on page 33)
List of most common problems
PROBLEM
DESCRIPTION
STATUS LED POSSIBLE CAUSE ACTION
Laser marker never goes to
WAIT FOR START state
Laser marker never goes to
READY state
Laser marker never goes to
STANDBY SHUTTER CLOSED
state
PROBLEM DESCRIPTION POSSIBLE CAUSE ACTION
Laser marker doesn't turn ON
POWER SUPPLY CABLE cable discon-
nected
Check the POWER SUPPLY CABLE connec-
tion to the power grid
Power supply SWITCH of set to OFF
Check that the POWER SUPPLY switch is
set to ON
FUSES damaged
Check that FUSES of power supply are not
damaged
Impossible to control the marking process
using the Command Box control signals
Incorrect integration
Check that the X1 - Command Box control
signals are compatible with the external
devices used for integration
Bad marking result
F-Theta scan lens is dirty
Clean the F-Theta scan lens. See “F-Theta
scan lens cleaning procedure” on page 86
Incorrect focus distance
Check that the material to be marked is
placed at the right
working distance . See
“Marking Area Specification” on page 26
Incorrect laser parameters
Check that the laser parameters set in the
layout are appropriate for the material to
be marked. Contact Datalogic Technical
Support
Laser marker doesn't engrave
Incorrect laser marker state
Check the laser marker state is set to
READY
F-Theta lens protection not removed
Check that the F-Theta scan lens protec-
tion has been removed
The optical path is obstructed Check that the optical path is free