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Troubleshooting
Service manual
8
ATXP20~35 + FTXP20~71 + ARXP20~35 + RXP20~71
Split Comfora R32
ESIE18-01C – 2020.07
INFORMATION
If all procedures listed above have been performed and the problem is still present,
contact the helpdesk.
1.5.2 A5-00 – Freeze-up protection / heating peak cut control
Trigger
Effect
Reset
During cooling operation,
indoor heat exchanger
temperature is below 0°C
(freeze‑up protection
control).
Unit will stop operating.
Automatic reset when
temperature is within
range.
During heating operation,
indoor heat exchanger
temperature is above
65°C (heating peak‑cut
control).
To solve the error code
INFORMATION
It is recommended to perform the checks in the listed order.
1
Check for objects near the indoor unit that may block the airflow. See
Possible cause:
Airflow of the indoor unit is blocked.
2
Clean the air filter. See
132].
Possible cause:
Faulty or dirty air filter.
3
Clean the indoor unit heat exchanger. See
132].
Possible cause:
Dirty indoor unit heat exchanger.
4
Perform a check of the indoor unit heat exchanger thermistor. See
Possible cause:
Faulty indoor unit heat exchanger thermistor.
5
Perform a check of the indoor unit main PCB. See
Possible cause:
Faulty indoor unit main PCB.
INFORMATION
If all procedures listed above have been performed and the problem is still present,
contact the helpdesk.