Cuchen VEA062 Series, Manual

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Symptom Please check the following. How to Troubleshoot
8. The bottom of the
rice takes on a
yellowish tinge.
This is called the melanoising effect and
adds savory flavor and aroma to the
cooked rice. Set the heating temperature of the fine-
tuning function to -2°C or 0°C.(Refer to
page 18.)
9. The cooker makes a
noise while cooking
or keeping rice
warm.
Do you hear a fan noise while cooking? The rice cooker features a fan to cool the
internal components. This is the sound
of the fan spinning. This is normal, not a
failure.
Does the rice cooker make a buzzing
sound while cooking or keeping rice
warm? The buzzing noise during cooking or
warming is a normal sound made by the IH
pressure rice cooker. This is normal, not a
failure.
10. Rice develops a
smell or discolors
while being kept
warm.
Did you keep the rice warm for more than
12 hours? Do not warm the rice for more than 12
hours.
(Refer to pages 25 - 26.)
Did you warm the rice that was cooked
using the preset option with a long time
setting? Do not warm rice that was cooked using
the Preset option with a long time setting.
Did you use a dish-cooking function?
Did you clean the pressure packing on a
regular basis?
Make sure that the clean cover is securely
engaged.
11. appears when
a button is pressed.
Is the inner pot inside the rice cooker? Cooking, preset cooking, and warming
cannot be performed if the inner pot is not
inside the rice cooker. Place the inner pot
inside the rice cooker.
Is the rice cooker plugged into a 220 V
outlet? This product uses 120 V. Connect to a
proper power outlet.
12. Rice is stuck to the
inner pot and has
turned brown.
Did you wash and rinse the rice
thoroughly? Always wash and rinse the rice well.
Is the surface of the inner pot or auto
temperature sensor covered with moisture
or foreign substances? Remove moisture or foreign substances
from the inner pot surface or the auto
temperature sensor’s surface.
13. Beans and Mixed
grains come out
undercooked.
Are the beans and/or Mixed grains too
dry? Soak the beans and/or Mixed grains in
water before cooking.
14. The buttons do not
work.
Do the buttons not work? Press the center of the buttons firmly. The
buttons do not work if pressed with a
wooden or plastic object.
Read this before contacting Customer Service.