INSTRUCTIONS FOR USE
| IFU327EN00 - 01/2021
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CSO Costruzione Strumenti Oftalmici srl.
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Issue
Cause
Solution
Note
The images
can't be saved
in the
database
The database is not
connected to the
application
software Phoenix.
Power connection
absent. The USB
cable does not
work
Check the correct
path to the
“database.db3” file is
specified in the
configuration
window of the
database. Restore
the connection to the
database file. Check
the functioning of
the net connection.
Replace the USB
cable.
Regularly verify
the connections
with the data
net.
Failed image
capture
The patient moved
or closed the eyes
during the capture
Ask the patient to
keep the eyes open,
look the fixation light
and not to move the
eyes.
Poor image
quality from
Placido's disk
The tear film is not
well distributed on
the cornea surface
(dry eye)
Ask the patient to
close and open the
eyes.
Failed image
focus from
Placido's disk
Presence of dust of
grease on the
optical parts of the
device.
Clean the surface of
optical parts with a
soft cloth.
Make sure the
patient does not
touch the
optical parts.
Device
movement
difficulties
(ahead, back,
left, right)
The joystick plastic
protection has not
been removed from
the base during the
installation. Device
blocking knob is
fastened
Remove the joystick
plastic protection
from the base.
Loosen the device
blocking knob.
Before starting
the exam check
that the device
blocking knob is
loosened.