76
Chapter 7 Installation Program
7.12 Troubleshooting for the Installation & Utilities Program
7.12.1 Serial Number Mismatch
Problem
If there is a mismatch between the serial number on the scanner label,
and the number in the scanner parameters (those saved in the scanner),
the program requests the correct serial number a second time.
In the following example, the last serial number digit before the slash,
6, is incorrect, and should be
5
(it is not necessary to enter the /01 in the
end of the scanner serial number).
Solution
¾
Check the number carefully, enter it into the edit box, and click
Confirm
.
Problem
Description and Solution
on page...
Serial Number Mismatch
76
Serial Number Mismatch (second time)
77
Wrong Media Inserted
78
Diagnostics Check Failure (Macintosh)
79
Diagnostics Check Failure (PC)
80
Calibration Slide Incorrectly Placed
81
Optics Check: Out of Tolerance
82
Summary of Contents for iqsmar series
Page 2: ......
Page 3: ...iQsmart Scanners Installation and Maintenance Guide Mac and PC Platforms...
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Page 15: ...1 Environment Management System EMS...
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Page 19: ...5 Chapter 1 Site Preparation General Requirements 6 Safety Instructions 10...
Page 25: ...11 Chapter 2 Unpacking Unpacking the Scanner 12 Unlocking Screws and Removing Packing 18...
Page 28: ...14 Chapter 2 Unpacking 4 Remove the top foam corners...
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Page 35: ...21 P C Chapter 3 FireWire Installation for PC Platform FireWire Adaptor Installation 23...
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Page 49: ...Powering on the Scanner 35 5 Power the scanner ON The scanner enters Standby mode...
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Page 79: ...Stage 3 Enter the Serial Number 65 Scanner serial number...
Page 118: ...104 Chapter 9 Maintenance 6 Release the lock screw on the side of the transparency lamp unit...
Page 123: ...Lamp Unit Replacement 109 6 Lift the two handles of the base glass 7 Pull out the base glass...
Page 124: ...110 Chapter 9 Maintenance 8 Place the base glass on a soft surface...
Page 127: ...Lamp Unit Replacement 113 11 Slide the lamp unit out...
Page 134: ...120 Chapter 9 Maintenance 3 Lift the two handles of the base glass 4 Pull out the base glass...
Page 135: ...Cleaning the Glass 121 5 Turn the base glass upside down and place it on a soft surface...
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Page 155: ...141 Appendix A Packing the Scanner Locking the Scanner 142 Packing the Scanner 143...
Page 160: ...146 Appendix A Packing the Scanner 6 Use straps to attach the wooden palette to the carton...
Page 161: ...147 Appendix B Technical Specifications...
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Page 191: ...177 Appendix F Language Support...
Page 193: ...179 Appendix G Part Numbers...
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