Coral Telecom DX2000XL, User Programming Manual

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User & Programming Manual
DX2000 XL – Hotel Version
33
It is advised to release each call by pressing the RLS key rather than by replacing the handset
on the cradle so that all the queued calls can be attended one by one.
Hold a line
A conversing party (extension or trunk) can be put on hold by the following procedure for
onward activities such as call consult, call transfer.
To place a call on hold:
Step Action You Get
1. Press the HOLD Key for onward activity. Confirmation tone.
2. Press P-HOLD key.
You will be released & carry
out any other activity.
The calling or the called party would be placed on hold and will hear the hold on music.
To return to a call put on hold:
Step Action You Get
1. If a line is put on PHOLD, that can be taken
back by pressing the corresponding key on key
phone or dialing the access code for the line.
Connected back to the party,
which was put on Hold.
2. If a line is put on hold temperarorily by pressing
the HOLD key, that line can be taken back by
pressing the HOLD key again.
Held line will be connected
back.
Call Transfer
Any internal or external call received / originated at operator can be transferred from that key
phone to other extension. The call can be transferred after screening or without screening.