KPA Ku-Band Indoor Solid-State Power Amplifier
Revision 1
Preface
MN/KPA.IOM
xiv
Customer Support
Contact the Comtech EF Data Customer Support Department for:
•
Product support or training
•
Reporting comments or suggestions concerning manuals
•
Information on upgrading or returning a product
A Customer Support representative may be reached during normal business hours at:
Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
480.333.2200 (Main Comtech EF Data number)
480.333.4357 (Customer Support Desk)
480.333.2161 FAX
To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or
replacement:
•
Contact
the Comtech EF Data Customer Support Department during normal business
hours. Be prepared to supply the Customer Support representative with the model number,
serial number, and a description of the problem.
•
Request
a Return Material Authorization (RMA) number from the Comtech EF Data
Customer Support representative.
•
Pack
the product in its original shipping carton/packaging to ensure that the product is
not damaged during shipping.
•
Ship
the product back to Comtech EF Data. (Shipping charges should be prepaid.)
Online Customer Support
An
RMA number
can be requested electronically by accessing Comtech EF Data’s online
Support
page (
www.comtechefdata.com/support.asp
). From this page:
•
Click
the
Service
hyperlink, then read the
Return Material Authorization
section for
detailed instructions on Comtech EF Data’s return procedures.
•
Click
[Send RMA Request]
on the
Support
page or the
RMA Request
hyperlink provided
in the
Service | Return Material Authorization
section; fill out the
Billing Information
,
Return Information
, and
Unit to be Returned
sections completely, then click
[Send email]
– or –
•
Send an e-mail
providing this same detailed information to the Customer Support
Department at
.
Refer to p. xii in this Preface for information regarding this product’s Warranty Policy.
Summary of Contents for KPA series
Page 30: ...KPA Ku Band Indoor Solid State Power Amplifier Revision 1 Installation MN KPA IOM 2 4 Notes...
Page 84: ...KPA Ku Band Indoor Solid State Power Amplifier Revision 1 Appendix A MN KPA IOM A 6 Notes...
Page 124: ...KPA Ku Band Indoor Solid State Power Amplifier Revision 1 Appendix C MN KPA IOM C 30 Notes...
Page 126: ...2114 WEST 7TH STREET TEMPE ARIZONA 85281 USA 480 333 2200 PHONE 480 333 2161 FAX...
