Apr 02
Compuprint PageMaster 402N User Guide
6-9
Solving Duplexer Problems
If the connection between the duplexer and the printer is not intact, the duplexer will not
receive power or logic commands, resulting in an inoperative duplexer.
4.
Examine the printer driver settings to make sure the duplexer is available as an installed
option.
5.
If the duplexer is correctly set as an installed option, reload the printer driver software.
The printer driver software running on the host computer may be damaged. Reinstalling the
software is an easy and inexpensive way to isolate or eliminate the problem. Refer to
t
he
DRIVERS
folder on the Electronic Library CD-ROM for detailed instructions on installing
the driver.
6.
Call your service technician.
This problem may be caused by a malfunctioning or broken component that requires service.
Duplexer Operates Erratically
The following characteristics define this duplexer problem:
•
The duplexer does not function correctly.
•
The control panel does not display an error code.
The following procedure guides you through multiple actions that may solve this duplexer prob-
lem. Proceed one step at a time until the problem is solved—you may not need to complete the
entire procedure. If one of the steps in this procedure corrects the problem but the identical prob-
lem returns in less than 50 prints, call for service.
1.
Open the rear cover of the printer. Disconnect and reconnect the duplexer.
If the connection between the duplexer and the printer is not intact, the duplexer will not
receive power or logic commands, resulting in an inoperative duplexer.
Summary of Contents for PageMaster 402N
Page 1: ...Apr 02 Compuprint PageMaster 402N User Guide...
Page 14: ...Apr 02 6 Compuprint PageMaster 402N User Guide About the Printer...
Page 24: ...Apr 02 1 10 Compuprint PageMaster 402N User Guide Paper Path...
Page 42: ...Apr 02 2 18 Compuprint PageMaster 402N User Guide Output Options for Oversize Print Media...
Page 60: ...Apr 02 3 18 Compuprint PageMaster 402N User Guide Status Menu...
Page 88: ...Apr 02 4 28 Compuprint PageMaster 402N User Guide Storing the Printer for Long Periods of Time...
Page 134: ...Apr 02 6 4 Compuprint PageMaster 402N User Guide Installing the Duplexer 4 5 6...
Page 144: ...Apr 02 6 14 Compuprint PageMaster 402N User Guide Removing the Duplexer...
Page 174: ...Apr 02 7 30 Compuprint PageMaster 402N User Guide Moving the 500 Sheet Feeder...
Page 212: ...Apr 02 9 16 Compuprint PageMaster 402N User Guide Moving the Stacker...
Page 216: ...Apr 02 A 4 Compuprint PageMaster 402N User Guide Regulatory Compliance...