Contents 5
Re-entering the serial number and product ID ...................................................................................... 73
Management tools...................................................................................................................................... 74
Automatic Server Recovery ................................................................................................................ 74
ROMPaq utility ................................................................................................................................. 75
iLO and iLO 2 technology ................................................................................................................. 75
iLO 3 technology ............................................................................................................................. 75
Erase Utility ..................................................................................................................................... 76
Redundant ROM support ................................................................................................................... 76
USB support .................................................................................................................................... 76
Diagnostic tools ......................................................................................................................................... 77
HP Insight Diagnostics ...................................................................................................................... 77
HP Insight Diagnostics survey functionality .......................................................................................... 77
Integrated Management Log .............................................................................................................. 78
Array diagnostic software ................................................................................................................. 78
Remote support and analysis tools ............................................................................................................... 79
HP Insight Remote Support software ................................................................................................... 79
Keeping the system current .......................................................................................................................... 79
Drivers ............................................................................................................................................ 79
Version control ................................................................................................................................. 80
ProLiant Support Packs ...................................................................................................................... 80
Operating system version support ...................................................................................................... 80
Firmware ......................................................................................................................................... 80
HP Smart Update Manager ............................................................................................................... 80
System Online ROM flash component utility ........................................................................................ 81
Subscriber's choice .......................................................................................................................... 81
Care Pack ....................................................................................................................................... 82
Firmware maintenance ............................................................................................................................... 82
Types of ROM.................................................................................................................................. 82
Verifying firmware versions ............................................................................................................... 84
Updating firmware ........................................................................................................................... 84
HP Smart Update Manager deployment.............................................................................................. 85
ROM Update Utility .......................................................................................................................... 86
Unsupported processor stepping with Intel® processors ....................................................................... 87
Unsupported processor stepping with AMD processors ........................................................................ 87
HP resources for troubleshooting ................................................................................................... 88
Online resources ........................................................................................................................................ 88
HP Technical Support website ............................................................................................................ 88
HP Guided Troubleshooting website ................................................................................................... 88
Server documentation ....................................................................................................................... 88
White papers .................................................................................................................................. 88
Service notifications, advisories, and notices ....................................................................................... 88
Subscription services ........................................................................................................................ 88
HP Care Pack Services...................................................................................................................... 89
Product information resources ...................................................................................................................... 89
Additional product information .......................................................................................................... 89
Registering the server........................................................................................................................ 89
Overview of server features and installation instructions ....................................................................... 89
Key features, option part numbers ...................................................................................................... 89
Server and option specifications, symbols, installation warnings, and notices ......................................... 89
Teardown procedures, part numbers, specifications ............................................................................. 90
Technical topics ............................................................................................................................... 90
Product installation resources ....................................................................................................................... 90
