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System Troubleshooting

6-1

Chapter 6

System Troubleshooting

This chapter describes system problems and their symptoms during power-
up, booting, and normal operation. Advanced troubleshooting is discussed
in the Service Manual. Topics discussed include:

•

Troubleshooting During Power-Up

•

Troubleshooting During Booting

•

Troubleshooting a PCI Shelf

•

Troubleshooting an XMI Plug-In Unit

•

Troubleshooting a Fu Plug-In Unit

•

Troubleshooting a BA655 Plug-In Unit

•

Troubleshooting a Battery Plug-In Unit

•

Self-Test Overview

•

Testing Sequence

•

Sample Self-Test Display

•

Self-Test Lines NODE # and TYP

•

Self-Test Lines ST and BPD

•

Self-Test Lines C0, C1, C2, ... Cn

•

Self-Test Identification Line

•

Self-Test Lines ILV and MB

•

Show Commands

•

Test Command

•

Error Reports

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Summary of Contents for AlphaServer 8200

Page 1: ...mber EK T8030 OP C01 This manual is intended for the system manager or system operator and covers the basic operation of these AlphaServer systems The systems with the latest Alpha chip the 21264 are...

Page 2: ...marks and or registered trademarks of their respective companies Digital Equipment Corporation now owned by Compaq Computer Corporation FCC Notice The equipment described in this manual generates uses...

Page 3: ...2 10 2 5 2 Cabinet Control Logic Panel 2 12 2 5 3 Console Load Device 2 14 2 5 4 Power System 2 16 2 6 Controls and Indicators 2 18 2 6 1 AC Power Circuit Breaker 2 20 2 7 Options 2 22 Chapter 3 Alph...

Page 4: ...AL UNIX Systems 5 8 5 2 2 Boot Environment Variables for OpenVMS and DIGITAL UNIX Systems 5 11 5 2 3 Boot Path for Windows NT Systems 5 12 5 3 Booting OpenVMS 5 14 5 4 Booting DIGITAL Unix 5 16 5 5 Bo...

Page 5: ...Console Special Characters 7 6 7 4 SRM Console Environment Variables 7 9 7 5 SRM Console Commands 7 14 7 5 1 AlphaBIOS for Windows NT Only 7 14 7 5 2 Boot for OpenVMS or DIGITAL UNIX Systems Only 7 1...

Page 6: ...ntions and Help 8 8 8 4 Starting AlphaBIOS Setup 8 10 8 5 Displaying the System Configuration 8 12 8 5 1 System Board Configuration 8 14 8 5 2 Hard Disk Configuration 8 16 8 5 3 PCI Configuration 8 19...

Page 7: ...Show Configuration Command with a KFE70 4 8 4 3 Sample Show Configuration Command with a KFE72 4 12 4 4 Show Device Command 4 14 5 1 Setting os_type for OpenVMS 5 2 5 2 Setting os_type for DIGITAL UN...

Page 8: ...45 6 18 Sample Test Command Testing Devices 6 46 6 19 Testing Network Adapters 6 48 6 20 Sample Summary Error Report 6 50 6 21 Sample Full Error Report 6 52 7 1 AlphaBIOS Command 7 14 7 2 Boot Comman...

Page 9: ...mmand B 6 B 4 Exit Command B 10 B 5 Display and Verify Commands B 12 B 6 Updating an Unknown Device B 14 B 7 Modify Command B 18 Figures 1 1 AlphaServer 8200 and 8400 Systems 1 2 1 2 Accessing Firmwar...

Page 10: ...Auto Start Enabled 5 20 5 5 AlphaBIOS Boot Screen with Startup Password Selected 5 22 6 1 Power Up Troubleshooting Flowchart 6 2 6 2 Power Up Troubleshooting Steps 6 3 6 3 Booting Troubleshooting Flow...

Page 11: ...ialog Box 8 41 8 29 Operating System Selections 8 42 8 30 Primary Operating System 8 44 8 31 Operating System Selection Setup 8 46 Tables 1 AlphaServer GS60 140 and 8200 8400 Documentation xvi 2 1 Ele...

Page 12: ...ace Options 7 29 7 6 Examine Command Options 7 31 7 7 Device Name and Address Space Options 7 32 7 8 Test Command Options 7 59 A 1 DIGITAL UNIX Boot Options A 1 A 2 OpenVMS Alpha Boot Options A 2 C 1...

Page 13: ...rs the same five slot system bus with support for up to six CPUs up to 12 Gbytes memory and the same I O options supported by the AlphaServer 8200 The GS140 has the same nine slot system bus with supp...

Page 14: ...n for the system manager or system operator who has training in systems management and is running a Compaq AlphaServer GS60 or GS140 system or an AlphaServer 8200 or 8400 system Document Structure Thi...

Page 15: ...NT OpenVMS and DIGITAL UNIX operating systems Chapter 6 System Troubleshooting provides basic troubleshooting procedures Chapter 7 SRM Console Commands lists the SRM console commands with an example...

Page 16: ...V Service Manual diskette AK QKNFB CA AK QUW7B CA AK QUW6B CA Reference Manuals System Technical Manual EK T8030 TM System Technical Manual Supplement CPU EK T8030 TS System Technical Manual Supplemen...

Page 17: ...nments They offer access to multiple high bandwidth I O buses very large memory capacities up to 14 high performance Alpha CPUs and many other features normally associated with mainframe systems This...

Page 18: ...8200 and 8400 systems are separate but related systems that use the same system bus the TLSB The processor memory and I O adapter units that can be configured on this bus are also the same The cabinet...

Page 19: ...I O disks and batteries The 8400 system can also have up to two battery cabinets to provide battery backup Chapter 3 covers the AlphaServer 8400 system Chapter 4 describes the I O subsystem for both 8...

Page 20: ...s in the system provides commands for booting the operating system testing devices and I O adapters and other tasks useful in operating and maintaining a running system You type the commands or select...

Page 21: ...rmware The AlphaBIOS firmware is on the same CD ROM as the SRM console firmware which is updated periodically When loaded the firmware resides in flash ROM in the CPU modules LFU Loadable Firmware Upd...

Page 22: ...gh speed TLSB system bus is used to interconnect processors memory modules and I O port modules Figure 1 3 Sample System Architecture I O Bus BX0501 94 Memory I O Port System Bus Processors Devices I...

Page 23: ...of memory with ECC and associated control logic The memories are automatically interleaved when the system is configured with multiple memory banks The 8200 system supports up to three memory modules...

Page 24: ......

Page 25: ...es of physical memory Provides optional self contained uninterruptible power system UPS capability that supports the system in case of power failure Performs automatic self test on power up reset rebo...

Page 26: ...and environmental characteristics Figure 2 1 Sample System Footprint Rear Clearance 75 cm 29 5 in Front Clearance 100 cm 40 in BX 0600 94 Width 180 cm 71 in Depth 267 5 cm 106 in 92 5 cm 36 4 in Syst...

Page 27: ...th America 202 240 230 Europe AP 202 240 202 Japan Nominal frequency 50 60 Hz AC current nominal 16 A 202 V AC current maximum 30 A North America 32 A Europe AP 30 A Japan AC power consumption maximum...

Page 28: ...system includes a console terminal and printer an accessories kit and a documentation set which includes this manual The system can have up to two optional expander cabinets additional disk drives and...

Page 29: ...ves and PCI shelves The console load device is used for installing operating systems and software The console device is used for booting and for system management operations The console device must in...

Page 30: ...able Run Fault On Off Secure Restart TM 2 88 Console External Enable XMI FBUS PowerComm 3 PowerComm 2 PowerComm 1 External UPS Power External Power Enable Expander TLSB Card Cage StorageWorks Power Su...

Page 31: ...ve Floppy drive Control panel Cabinet control logic CCL panel PCI or StorageWorks shelves Power regulators NOTE Four optional storage devices installed in the processor system unit are not visible You...

Page 32: ...Rear View With the rear door open DIGITAL customer service engineers can access the circuit breaker and AC power cord Figure 2 4 System Rear View BX 0605A 97 Rear PCI or StorageWorks Shelves Space for...

Page 33: ...rom the inside rear of the cabinet TLSB card cage Blower PCI or StorageWorks shelves Power regulators Circuit breaker Optional components visible from the inside rear and front of the cabinet include...

Page 34: ...e and blower a storage drawer housing integrated I O devices an optional floppy drive a cabinet control logic CCL panel and the control panel Figure 2 5 Processor System Unit BX 0606 94 Front Enable R...

Page 35: ...four 3 5 inch devices are accessible from the rear of the cabinet The TLSB card cage slots are numbered 4 through 8 from right to left in the front of the cabinet See Figure 2 6 The card cage contains...

Page 36: ...status connections are located on the cabinet control logic CCL panel to the right of the control panel See Table 2 3 for a list of the other connections shown in Figure 2 7 Figure 2 7 Cabinet Control...

Page 37: ...on the KFTHA or KFTIA in slot 8 of the TLSB Expander Expander cabinet power supply control connection NOTE The expander cabinet connector is not intended to be connected to a public telecommunication...

Page 38: ...00 Operations Manual 2 5 3 Console Load Device The CD ROM drive is the in cabinet console load device Figure 2 8 Accessing the Console Load Device BX 0601A 97 CD ROM TLSB KFTIA ISP1020 Controller or K...

Page 39: ...up utility program Interchanging user data Updating module firmware The CD ROM drive is the console load device It is installed in the system cabinet and is used to access software and online document...

Page 40: ...d signal interconnect cables The AC circuit breaker controls power to the entire system Figure 2 9 Power System BX 0603 94 Front Rear Power Regulators J1 J2 J3 Power Strip MODULE OK OVERVOLTAGE OVER T...

Page 41: ...rear of the cabinet so that only one AC input connection is required In a dual power supply system the regulators are used in parallel one for the required load plus an additional power regulator for...

Page 42: ...Effect On Off In Supplies power to the PSU When this button is pressed and the Secure button is not pressed OpenVMS or DIGITAL UNIX users can interrupt operating system program execution and enter co...

Page 43: ...NT operating system to the SRM console as described in Section 8 2 Out Allows input from the console device See above Restart In Momentary switch used to reinitialize the system Registers are reiniti...

Page 44: ...8200 8400 Operations Manual 2 6 1 AC Power Circuit Breaker The circuit breaker is located on the power regulator at the rear of the cabinet Figure 2 11 Circuit Breaker BX 0608 94 Rear Up Position On D...

Page 45: ...egulator has a circuit breaker The circuit breaker controls power to the entire system For normal operation the circuit breaker must be in the on position in which the handle is pushed up To shut the...

Page 46: ...re 2 12 System Options BX 0604A 94 Front Enable Run Fault On Off Secure Restart TM 2 88 Console External Enable XMI FBUS PowerComm 3 PowerComm 2 PowerComm 1 External UPS Power External Power Enable Ex...

Page 47: ...elves can be installed in the main cabinet StorageWorks Shelf A maximum of six StorageWorks shelves can be installed in the main cabinet Two shelves can be installed in the same vertical space one she...

Page 48: ......

Page 49: ...options catalog Up to seven memory modules for a total of 28 Gbytes of memory A three phase power system with optional battery backup For OpenVMS and DIGITAL UNIX systems options include XMI FBUS and...

Page 50: ...ws a system footprint Figure 3 1 Sample System Footprint Rear Clearance 100 cm 39 in Front Clearance 150 cm 59 in BX0500 94 Width 240 cm 94 5 in Depth 337 5 cm 132 5 in 87 5 cm 34 5 in System Cabinet...

Page 51: ...n 3 phase AC input voltage current maximum 120 208 V Wye 30A North America 380 415 V Wye 30 A Europe AP 202 V Delta 16 A Japan Nominal Frequency 50 60 Hz AC power consumption maximum 4 6 KW Table 3 2...

Page 52: ...rive a console device and printer an accessories kit and a documentation set The system options include battery backup PIUs three different types of I O bus PIUs depending on the operating system and...

Page 53: ...ng operating systems and software The console device is used for booting and for system management operations The console device must include a serial console monitor and also a graphics monitor for W...

Page 54: ...drive are on the front of the system cabinet With the front door open DIGITAL customer service engineers can access the TLSB card cage the power regulator cooling system and optional plug in units Fig...

Page 55: ...e cabinet see Figure 3 3 for their location Control panel CD ROM drive Optional floppy drive Power regulator s 48 VDC TLSB card cage holds CPU memory slots 0 3 Cooling system blower Optional component...

Page 56: ...service engineers can access the TLSB card cage DC distribution box battery connections AC power cord circuit breaker blower and I O PIU area Figure 3 4 System Rear View BX0504 98 Rear DC Distribution...

Page 57: ...he rear of the cabinet see Figure 3 4 TLSB card cage slots 4 8 I O port module slot 8 DC distribution box Battery PIU connections AC power cord and connector Circuit breaker Blower I O PIU area Option...

Page 58: ...ns Manual 3 5 System Components 3 5 1 Console Load Device The CD ROM drive is the in cabinet console load device Figure 3 5 Accessing the Console Load Device BX 0601A 97 CD ROM TLSB KFTIA ISP1020 Cont...

Page 59: ...lity program Interchanging user data Updating module firmware The CD ROM drive is the console load device It is installed in the system cabinet and is used to access software and online documentation...

Page 60: ...nput box DC distribution box power regulator s cabinet control logic module power distribution cables signal interconnect cables and an optional battery PIU with H7263 AC AD regulators only Figure 3 6...

Page 61: ...r right side when viewing the system cabinet from the front The AC input box provides the interface for the system to the AC utility power The main input circuit breaker on the AC input box contains a...

Page 62: ...es up to seven memory array modules and up to three I O modules The TLSB bus interconnects the CPU memory and I O modules Figure 3 7 TLSB Card Cage Rear TLSB Card Cage BX0507B 97 I O Module Front Rear...

Page 63: ...TLSB card cage must contain one I O port module which is always installed in slot 8 The other eight slots contain a combination of KFTHA KFTIA I O modules rear only memory and CPU modules The TLSB ca...

Page 64: ...are located off the I O modules For the PCI and FBUS PIUs these connections are directly off the modules For the XMI PIU I O connections are made off the I O bulkhead in the lower rear of the cabinet...

Page 65: ...MS and DIGITAL UNIX systems a PCI or Futurebus PIU can be installed in any of the four quadrants An XMI PIU requires two quadrants with the I O modules in front and the I O bulkhead supplying I O conn...

Page 66: ...3 18 AlphaServer 8200 8400 Operations Manual 3 5 5 Cooling System The cooling system cools the power system the TLSB card cage control logic and PIUs Figure 3 9 Cabinet Airflow BX0509 94...

Page 67: ...n cabinets see Figure 3 9 to maximize airflow The blower located in the center of the cabinet draws air downward through the power regulators and TLSB card cage It draws air upward through the PIUs Fi...

Page 68: ...3 5 6 System Options System options include a floppy drive beside the CD ROM additional power regulators and additional PIUs for I O disks tapes and batteries Figure 3 10 System Options BX0510 94 Fro...

Page 69: ...DEMNA KZMSA and KFMSB One module must be installed in slots 1 or 14 Slot 7 contains the clock module and slot 8 contains the DWLMA module Futurebus PIUs One Futurebus PIU can be installed in the syst...

Page 70: ...control panel located in the upper right front of the cabinet contains a keyswitch and status lights The keyswitch regulates power going into the system secures the console device and controls system...

Page 71: ...nning to prevent someone from unknowingly trying to enter SRM console mode For Windows NT systems the Secure keyswitch position is used in controlling transitions from Windows NT to SRM console mode a...

Page 72: ...anel Indicator Lights The control panel has three status indicator lights Key On Run and Fault These lights indicate the operating status of the system Figure 3 12 Control Panel Indicator Lights O BX0...

Page 73: ...supplied to entire system the blower is running Off Power is supplied only to the cabinet control logic module Run Green On System is executing operating programs or certain power up tests Off System...

Page 74: ...breaker is located on the left side of the rear of the system cabinet just above the blower assembly With three phase power the circuit breaker can be secured in the off position with a lock Figure 3...

Page 75: ...the system is powered on the power indicators are red When the circuit breaker is off tripped or open the power indicators change to green When one phase has tripped the power indicator for that phas...

Page 76: ......

Page 77: ...tems This chapter describes the AlphaServer 8200 and AlphaServer 8400 I O subsystems Sections include I O Subsystem Overview I O Port Modules System Configuration Information PCI Adapter KFE70 and KFE...

Page 78: ...rt module KFTHA and KFTIA interfaces to the system bus Figure 4 1 I O Subsystem BX 0653 98 System Bus CPUs Memory KFTHA Controllers Devices I O Bus Adapter Hoses Hose KFTIA PCI 3 FWD SCSI Ports 1 SE S...

Page 79: ...00 system bus to I O is provided by two types of I O adapter modules the KFTHA and the KFTIA The KFTHA has four channels or hoses to connect to I O devices see Figure 4 1 The KFTIA has one internal ho...

Page 80: ...e PCI Futurebus and XMI buses for 8400 systems with OpenVMS or DIGITAL UNIX The KFTIA module has one channel or hose to external I O such as a PCI for any 8200 system and 8400 systems with Windows NT...

Page 81: ...r Provides access to a local area network up to 2 km or an office type local area network up to 100 m depending on the optional daughter card installed Three FWD fast wide differential SCSI connectors...

Page 82: ...ration is displayed on power up Example 4 1 shows an AlphaServer 8400 system self test display Example 4 1 System Self Test Display F E D C B A 9 8 7 6 5 4 3 2 1 0 NODE A A M P TYP o o ST1 EB BPD o o...

Page 83: ...ter has two of its four connectors used The first hose C4 is connected to an XMI PIU The second and third hoses C5 and C6 are not used The fourth hose C7 is connected to a PCI PIU The XMI PIU connecte...

Page 84: ...b0 1 MS7CC 5000 0000 ms7cc0 7 KFTHA 2000 0D02 kftha0 8 KFTIA 2020 0000 kftia0 C0 Internal PCI connected to kftia0 pci0 0 ISP1020 10201077 0001 isp0 1 ISP1020 10201077 0001 isp1 2 DECchip 21040 AA 2101...

Page 85: ...t 1 MS7CC memory module Slot 7 KFTHA I O port module Slot 8 KFTIA I O port module When there are multiple modules of a single type the mnemonics are numbered consecutively for example isp0 isp1 isp2 a...

Page 86: ...0803 demna0 3 DEMFA 823 0514 demfa0 8 DWLMA 102A 020A dwlma0 E KZMSA C36 5256 kzmsa0 C7 PCI connected to kftha0 pci1 0 SIO 4828086 0003 sio 7 KZPSA 8101 0000 kzpsa0 8 KZPSA 8101 0000 kzpsa1 A DAC960 1...

Page 87: ...the show configuration display The fourth hose C7 is connected to a PCI adapter containing a KFE70 adapter There are four modules in the PCI adapter Slot 0 SIO standard I O module of the KFE70 adapte...

Page 88: ...ylex DAC960 11069 0000 dac0 9 KZPSA 81011 0000 kzpsa0 C1 PCI connected to kftha0 pci1 0 SIO 4828086 0004 sio0 4 VGA D1011 0022 vga0 7 KZPSA 81011 0000 kzpsa1 9 KZPSA 81011 0000 kzpsa2 B DECchip 21041...

Page 89: ...0 running Windows NT Note that hose 1 is connected to a KFE72 adapter taking the first five slots in the PCI bus Slot 0 contains the standard I O module and slot 4 contains the PowerStorm 3D30 graphic...

Page 90: ...14 bus 0 xmi0 dkb100 1 1 14 0 DKB100 RZ26L 440C dkb200 2 1 14 0 DKB200 RZ26L 440C dkb300 3 1 14 0 DKB300 RZ26L 440C polling for units on floppy0 slot 0 bus 1 hose3 dva0 0 0 1100 3 DVA0 RX26 polling fo...

Page 91: ...ote that for Windows NT systems the device mnemonics shown by show device are not the same as the device mnemonics used by AlphaBIOS which in turn are different from the mnemonics used by the Windows...

Page 92: ...graphics device and must connect to a DWLPB adapter At least one PCI shelf connected to the system must contain a KFE70 or KFE72 since these adapters provide I O ports for the console device Figure 4...

Page 93: ...e used because slots 0 and 2 are occupied by the modules of the KFE70 and because the alignment of the connectors for EISA options does not allow connection of EISA modules through slots 6 and 10 With...

Page 94: ...odules and supplies EISA capability and a floppy I O port for the in cabinet load device see Figure 4 6 The KFE72 provides I O support for systems with a graphics console device see Figure 4 7 Figure...

Page 95: ...arallel port assembly The four modules are the standard I O module part number B2110 AA a connector module part number 54 25133 01 supplying floppy mouse and keyboard ports a serial port module part n...

Page 96: ...required CFG configuration files it displays the main menu The CFG file for the option may reside on a configuration diskette packaged with the option or may be included on the system configuration d...

Page 97: ...are not required on this system or may reference inappropriate system resources Contact your DIGITAL representative if you want to use a configuration file that is not supplied on the ECU system diske...

Page 98: ......

Page 99: ...Operating System This chapter describes how to boot the OpenVMS DIGITAL UNIX and Windows NT operating systems on AlphaServer 8200 8400 systems Sections include Preparation Selecting a Boot Device Boo...

Page 100: ...ting system is defined If you do not have factory installed software or you wish to change the default operating system you use the set os_type command Example 5 1 Setting os_type for OpenVMS P00 set...

Page 101: ...oth for Windows NT Systems P00 set console both The set console command is needed for systems having a graphics monitor as part of their console interface The default setting for the console environme...

Page 102: ...nsole to automatically boot the operating system upon system power up Restart or init The default is to halt the system after system self test and leave the console device in SRM console mode Example...

Page 103: ...matically boot the operating system according to the default boot parameters you defined For OpenVMS and DIGITAL UNIX systems you can return to the SRM console once the system has booted by typing Ctr...

Page 104: ...connected to the system through a CIXCD CIPCA adapter or by Ethernet from a remote disk on another system Certain operating systems use a subset of these devices check the DIGITAL Systems and Options...

Page 105: ...onsole command boot For Windows NT systems you do not use either of these commands either to select a boot device or to boot the system Multiple versions of Windows NT can be available for booting and...

Page 106: ...cted to kftha0 pci1 0 SIO 4828086 0004 sio0 4 VGA D1011 0022 vga0 7 KZPSA 81011 0000 kzpsa1 9 KZPSA 81011 0000 kzpsa2 B DECchip 21041 AA 141011 0011 tulip1 Controllers on SIO sio0 0 DECchip 21040 AA 2...

Page 107: ...units on kzpsa3 slot 9 bus 0 hose3 kzpsa3 7 0 9 3 dkf TPwr 1 Fast 1 Bus ID 7 F01 A11 dkf200 2 0 9 3 DKF200 RZ29B 0016 dkf300 3 0 9 3 DKF300 RZ28 T436 dkf500 5 0 9 3 DKF500 RZ28M 0568 P08 The RRD46 is...

Page 108: ...fies the channel or PCI function number Only meaningful for multi channel or multi function devices s Slot number Specifies the device s logical slot number The output of a show config command indicat...

Page 109: ...FF bootdef_dev booted_dev booted_file booted_osflags P00 set bootdef_dev dkb100 P00 show boot boot_dev boot_file boot_osflags 0 boot_reset OFF bootdef_dev dkb100 1 0 6 1 booted_dev booted_file booted_...

Page 110: ...t a different operating system for booting from the boot screen displayed after AlphaBIOS is started Figure 5 2 AlphaBIOS Boot Screen with Auto Start Enabled AlphaBIOS Version 5 35 Please select the o...

Page 111: ...of various AlphaBIOS boot options are described in greater detail in Section 5 5 Information on how to use AlphaBIOS to install a new Windows NT operating system is given in Chapter 8 During installa...

Page 112: ...reset OFF bootdef_dev dkb100 1 0 6 1 booted_dev booted_file booted_osflags P00 b boot dkb100 1 0 6 1 flags 0 SRM boot identifier scsi 1 6 0 1 100 ef00 81011 boot adapter kzpsa0 rev 0 in bus slot 6 off...

Page 113: ...t device has been set the user in this example issues the command set bootdef_dev to the desired disk This disk will be used in subsequent boot commands that specify no device The boot command is issu...

Page 114: ...ot_osflags a boot_reset OFF bootdef_dev dkc300 3 0 7 1 booted_dev booted_file booted_osflags P00 boot boot dkc300 3 0 7 1 flags a SRM boot identifier scsi 1 7 0 3 300 ef00 81011 boot adapter kzpsa0 re...

Page 115: ...the current settings for boot environment variables If you wish to change anything use the appropriate set command to make the change Type the boot command The DIGITAL UNIX operating system boots dis...

Page 116: ...ay you boot Windows NT depends upon how the SRM console auto_action environment variable is set Figure 5 3 AlphaBIOS Boot Screen with Auto Start Disabled AlphaBIOS Version 5 35 Please select the opera...

Page 117: ...stops with the SRM console prompt At this point to boot Windows NT make sure that the os_type environment variable is set to nt and type the alphabios command For example P08 show os_type os_type nt...

Page 118: ...f the AlphaBIOS CMOS Setup screens Figure 5 4 AlphaBIOS Boot Screen with Auto Start Enabled AlphaBIOS Version 5 35 Please select the operating system to start Windows NT Server 4 0 Use and to move the...

Page 119: ...ction 5 5 3 F2 Enter AlphaBIOS Setup Mode see Chapter 8 or a screen asking for Setup or Startup Password is displayed see Section 5 5 3 Ctrl Alt Delete Pressing these keys simultaneously or pressing t...

Page 120: ...phaBIOS Auto Start options described in Section 5 5 1 and 5 5 2 but you will be asked for a Setup password if you press F2 to select AlphaBIOS Setup Figure 5 5 AlphaBIOS Boot Screen with Startup Passw...

Page 121: ...BIOS then you will be prompted for a password before the Windows NT system is booted or before you can enter AlphaBIOS Setup after you press the F2 key Figure 5 5 shows the Windows NT boot screen with...

Page 122: ......

Page 123: ...ing Power Up Troubleshooting During Booting Troubleshooting a PCI Shelf Troubleshooting an XMI Plug In Unit Troubleshooting a Futurebus Plug In Unit Troubleshooting a BA655 Plug In Unit Troubleshootin...

Page 124: ...shows the power up sequence and steps to take if a problem occurs Figure 6 1 Power Up Troubleshooting Flowchart Self Test Starts Yes No Check Power and Console Terminal Power On Self Test Completes S...

Page 125: ...on the system power regulators Is the SRM console baud rate at 9600 Reset the system at the control panel Does the Fault light continue to blink after 30 seconds Call your DIGITAL customer service en...

Page 126: ...ck several parameters Figure 6 3 shows the boot sequence Figure 6 4 shows the steps to take if a problem occurs during booting If you are unable to correct the problem call your DIGITAL customer servi...

Page 127: ...tus message Is the correct boot device specified Check that the boot device specified is listed in the console display If the boot device is not listed check all physical connections Did the boot devi...

Page 128: ...est results in the PCI shelf mounted vertically in the AlphaServer 8400 and horizontally in the AlphaServer 8200 Figure 6 5 PCI Shelf in a BA655 PIU BX 0165A 95 2 1 3 4 Hose 48V Power DWLPA DWLPB LED...

Page 129: ...es BX 0141 98 1 2 2 LED 1 lit No Internal Power System Error On 8200 check fans in PCI plug in unit Replace if not running On 8400 which relies on system blower for cooling check for jumper cable a sm...

Page 130: ...IGITAL customer service engineer Figure 6 8 Troubleshooting an XMI Plug In Unit Check the XMI Power Regulators Check the Cabling and I O Modules BX0530 98 Is the 48V light on Is the MOD OK light on Ch...

Page 131: ...tializing F E D C B A 9 8 7 6 5 4 3 2 1 0 NODE A M M P TYP o ST1 EB BPD o ST2 EB BPD ST3 EB BPD C0 XMI C1 C2 C3 PCI EISA B0 A0 ILV 128 256 384MB AlphaServer 8400 Console V4 3 SROM 3 9 Jan 7 1997 00 00...

Page 132: ...refer to Figure 6 9 If the MOD OK LED indicates a problem see Figure 6 10 If you are unable to correct the problem call your DIGITAL customer service engineer Figure 6 9 FBUS PIU Troubleshooting 48V L...

Page 133: ...cabling Check that the DISABLE ENABLE switch is in the ENABLE position down No Only one MOD OK LED Off Replace that regulator Regulator A and B in the FBUS PIU are dependent on each other For the MOD...

Page 134: ...n Unit SCSI indicator LEDs are located on each disk drive and power supply Table 6 1 and Table 6 2 list the functions of the LEDs shown in Figure 6 11 Figure 6 11 SCSI Indicator LEDS BX0529 94 Rear Fr...

Page 135: ...activity Activity Activity Yellow Off Flashing On Normal Spinup spin down Not used Table 6 2 SCSI Power Supply LEDs Indicator LED LED State Meaning Green left Off On Shelf fault Shelf OK Green right...

Page 136: ...hree battery blocks each providing backup power to one H7263 AA AB power regulator The battery PIU is installed in the bottom of the system or expander cabinet 8400 with three phase power and H7263 AA...

Page 137: ...57 47 57 47 57 48V DC Bus Current ADC 30 17 29 68 29 58 48V Battery Pack Voltage VDC 50 85 50 72 50 70 24V Battery Pack Voltage VDC 25 56 25 56 23 95 Battery Pack Charge Current IDC 2 91 2 90 2 90 Am...

Page 138: ...a record of its testing in the self test display The control panel Fault light and the module self test LEDs also indicate success or failure Figure 6 13 Determining Self Test Results BX0533 94 Front...

Page 139: ...t lights when the module passes self test These LEDs can be viewed through the module enclosure from the front and rear AlphaServer 8400 only of the cabinet when the doors are open If a module fails s...

Page 140: ...ng example is for an AlphaServer 8400 the second for an AlphaServer 8200 Example 6 3 Testing Sequence F E D C B A 9 8 7 6 5 4 3 2 1 0 NODE A M M P P TYP o ST1 EE EB BPD o ST2 EE BE BPD ST3 EE BE BPD C...

Page 141: ...aining lit after power up In both cases the module self test LED will be out Next the processors run a second round of tests using the memory modules In this testing the processor that had been design...

Page 142: ...AlphaServer 8200 however nodes 0 through 3 on the self test display do not apply see Section 2 5 1 and the second part of Example 6 3 Example 6 4 Self Test Results F E D C B A 9 8 7 6 5 4 3 2 1 0 NODE...

Page 143: ...ST2 and ST3 testing CPU1 becomes boot processor KN7CD AB 1 Dual processor passes ST1 ST2 and ST3 testing MS7CC 2 6 Memory 384 Mbytes KFTHA 7 I O adapter leading to I O channels KFTIA 8 I O adapter lea...

Page 144: ...the node number identification NODE and the type of module TYP Example 6 5 Self Test Results Node and TYP F E D C B A 9 8 7 6 5 4 3 2 1 0 NODE A A M M P P TYP o o ST1 EE EB BPD o o ST2 EE BE BPD ST3...

Page 145: ...t the right to left position of the TLSB slots as you view the TLSB from the rear of the cabinet For the 8200 nodes 4 through 8 reflect the right to left position of the TLSB slots as you view the TLS...

Page 146: ...tion on the processors ST1 ST2 and ST3 and boot processor designation BPD Example 6 6 Self Test Results ST and BPD F E D C B A 9 8 7 6 5 4 3 2 1 0 NODE A A M M P P TYP o o ST1 EE EB BPD o o ST2 EE BE...

Page 147: ...processor unless you intervene The results on the BPD line indicate The boot processor B Processors eligible to become the boot processor E Processors ineligible tobecome the boot processor D This BPD...

Page 148: ...umbers and self test status for modules in the I O subsystems which are connected to the system bus Example 6 7 Self Test Results C0 C1 C2 Cn F E D C B A 9 8 7 6 5 4 3 2 1 0 NODE A A M M P P TYP o o S...

Page 149: ...ber is not used In Example 6 7 the internal PCI channel C0 and its options at nodes 0 1 2 4 5 6 and 7 passed self test as indicated by the symbols The DWLAA adapter accessed through C1 failed self tes...

Page 150: ...gives the Mbytes of each memory module and the total size of the system memory Example 6 8 Self Test Results ILV and MB F E D C B A 9 8 7 6 5 4 3 2 1 0 NODE A A M M P P TYP o o ST1 EE EB BPD o o ST2...

Page 151: ...y 0 B 6 128 MB 00000000 10000000 2 Way 0 A system with four memory modules is shown in the following example F E D C B A 9 8 7 6 5 4 3 2 1 0 NODE B0 A3 A1 A0 ILV 128 128 128 256 640MB In this example...

Page 152: ...bers the SROM revision numbers and the date and time stamp of the console Example 6 9 Self Test Results Identification Line F E D C B A 9 8 7 6 5 4 3 2 1 0 NODE A A M M P P TYP o o ST1 EE EB BPD o o S...

Page 153: ...nd diagnoses any faults detected along with the bootstrap path and bootstrapping code execution out to the main console program the second level of console diagnostic and bootstrap code The console pr...

Page 154: ...system hardware configuration Example 6 10 Sample System Hardware Configuration P00 show configuration Name Type Rev Mnemonic TLSB 0 KN7CD AB 8011 0000 kn7cd ab0 1 KN7CD AB 8011 0000 kn7cd ab1 2 MS7CC...

Page 155: ...0 EISA connected to PCI0 through sio0 eisa0 The operator enters a show configuration command to show the system hardware configuration The mnemonic for each processor memory module I O adapter and I O...

Page 156: ...ut of Show Network Command P00 show network polling for units on demna0 slot 1 xmi0 exa0 0 0 1 0 08 00 2B 27 D7 96 polling for units on demna1 slot 2 xmi1 exb0 0 0 2 1 08 00 2B 27 D7 BB polling for un...

Page 157: ...n slot 1 of the I O card cage connected to I O channel 0 The unit number for demna0 is exa0 0 0 1 0 The hardware address is 08 00 2B 27 D7 96 The second DEMNA adapter is demna1 This adapter is in slot...

Page 158: ...3 1 14 0 DKB300 RZ26L 440C polling for units on floppy 0 slot 0 bus 1 hose 3 dva0 0 1100 3 DVA0 RX26 polling for units on kfesb0 slot 4 bus 1 hose 3 duc5 0 1004 3 RF3111 DIA5 RF31 polling for units on...

Page 159: ...located in slot 14 of the XMI card cage The bus number is 0 Device information is displayed Device mnemonics are listed in the first column Device mnemonics are used with the boot command The name of...

Page 160: ...the test command are shown in the following sections Example 6 13 Sample Test Commands 1 P00 test q Runs a system test Since a test run time was not specified the entire system will be tested provided...

Page 161: ...ng The t option takes any value between 30 and 99999999 q Disables the status messages displayed by default as exerciser processes are started and stopped during testing q sets d_verbose to zero Table...

Page 162: ...ice exerciser on dua10 14 0 1 0 id 67 Stopping memory exerciser id 59 Stopping memory exerciser id 60 Test time has expired Stopping network exerciser on exa0 0 0 4 0 id 62 Stopping network exerciser...

Page 163: ...re normal completion use Ctrl C C Termination using C may take a number of seconds depending upon the particular configuration being tested Status messages indicate the start of the console based exer...

Page 164: ...ice exerciser on dua0 0 0 6 0 id 34 in READ ONLY mode Stopping device exerciser on dua0 0 0 6 0 id 34 Starting device exerciser on dub0 0 0 a 0 id 35 in READ ONLY mode Stopping device exerciser on dub...

Page 165: ...test all adapters and I O devices on the XMI I O bus The status message indicates that the DWLMA adapter passes all tests Next the adapters in the XMI card cage are initialized All XMI adapters pass...

Page 166: ...slot 2 bus 0 xmi0 exa0 0 0 2 1 08 00 2B 2A CF BE Starting network exerciser on exa0 0 0 2 1 id 41da in internal loopback mode Still testing network Still testing network Still testing network Still te...

Page 167: ...C to abort Starting memory exerciser running on kn7ce0 id 77 Stopping memory exerciser on kn7ce0 id 77 Done testing P00 In Example 6 17 Enter test ms7cc0 The ms7cc0 memory module is tested by the memo...

Page 168: ...AD ONLY mode Stopping device exerciser on dkb200 2 1 14 0 id 3bc Starting device exerciser on dkb300 3 1 14 0 id 412 in READ ONLY mode Stopping device exerciser on dkb300 3 1 14 0 id 412 Starting devi...

Page 169: ...le 6 18 At the console prompt the operator enters test kz The wildcard entered will test all kz devices Not enough time to test devices so this status message is displayed Testing is stopped drivers h...

Page 170: ...oopback mode Still testing network Still testing network Still testing network Still testing network Still testing network Still testing network Still testing network Still testing network Still testi...

Page 171: ...displayed When the time allotted expires testing stops This command requests that full tracing for the test be omitted Note that the listing following at does not trace the testing of the adapter as i...

Page 172: ...lt P00 test kzmsa Command to test the kzmsa adapter and its devices Configuring kzmsa Testing kzmsa Type Ctrl C to abort Initializing KZMSA kzmsa self test passed Starting device exerciser on duc1 0 0...

Page 173: ...ion number ID is 481 This is the process ID of the failing diagnostic The program running when the error occurred is dsk_ex or the disk exerciser The target device selected for testing at the time of...

Page 174: ...alizing demna0 Waiting for self test to complete demna0 self test passed Starting network exerciser on exa0 0 0 1 0 id 183 Hard Error Error 15 on FRU exa0 0 0 1 0 External loopback error no packet rec...

Page 175: ...full and a summary error report is the same See Example 6 20 for a description of the common error report entries In Example 6 21 This full error report shows a list of addresses and the expected and...

Page 176: ......

Page 177: ...ribes the SRM console program s command language console special characters console environment variables and console commands Sections in this chapter include Overview SRM Command Syntax SRM Console...

Page 178: ...r the three operating systems offered with DIGITAL AlphaServer 8200 and 8400 systems Figure 7 1 SRM Console Command and Feature Breakdown alphabios boot crash continue run runecu Ctrl P Windows NT Ope...

Page 179: ...sk identified by the name dka100 with the SRM console command show device may be identified as the c disk on your Windows NT system Further more Ctrl P and continue do not work for Windows NT systems...

Page 180: ...6 characters maximum including the terminating carriage return Case Upper or lowercase characters are accepted Abbreviation Varies with the command usually the shortest unique combination of letters O...

Page 181: ...ar in square brackets Abbreviation of environment variables see Section 7 3 is allowed with the show command Options You can use command options to define or modify the environment after the command k...

Page 182: ...ays options available Ctrl A F14 Toggles between insertion overstrike mode Ctrl B up arrow Recall previous command s Ctrl C Terminate running process Ctrl D left arrow Move cursor left one position Ct...

Page 183: ...previously typed Help provides additional information on console commands Ctrl A or F14 toggles between insertion mode and overstrike mode for command line editing The default mode is overstrike Ctrl...

Page 184: ...resumes console output to the console terminal that was suspended with Ctrl S Additional Ctrl Q strokes are ignored Ctrl Q is not echoed Ctrl R is echoed as R followed by a carriage return line feed a...

Page 185: ...bles can be set to tailor the recovery behavior of the system on power up and for OpenVMS and DIGITAL UNIX systems after system failures Volatile environment variables are initialized to their default...

Page 186: ...ting the bootdef_dev environment variable For Windows NT the default boot path is that defined by manufacturing for factory installed software or a default boot path defined when the system is install...

Page 187: ...ry Nonvolatile A bitmask indicating which processors are enabled to become the next boot processor following the next reset Default is 0xffff d_harderr Volatile Determines action taken following a har...

Page 188: ...pecifies the amount the message size is increased from message to message ew 0_loop_patt Nonvolatile Specifies the type of data pattern to be used when doing loopback Current patterns are accessed by...

Page 189: ...rating system type that user will be operating under Values are nt vms openvms osf and unix simm_callout See Function Specifies that if any memory errors are detected during system self test the SRM c...

Page 190: ...phabios Before you enter AlphaBIOS from the SRM console make sure the os_type environment variable is set to nt and that you have a graphics console monitor connected to a KFE72 adapter in your system...

Page 191: ...t boot dkc300 3 0 7 1 flags a SRM boot identifier scsi 1 7 0 3 300 ef00 81011 boot adapter kzpsa0 rev 0 in bus slot 7 off of kftha0 in TLSB slot 8 block 0 of dkc300 3 0 7 1 is a valid boot block readi...

Page 192: ...e build e command syntax is bu ild e device where device is a processor module If you are restoring a corrupted EEPROM you will be prompted to supply the system serial number and module serial part an...

Page 193: ...RAM NVR Example 7 4 Building the Nonvolatile RAM P00 build n Build NVR on kn7cd ab0 Y N Y NVR built on kn7cd ab0 P00 The build n command syntax is bu ild n device where device is a processor module T...

Page 194: ...build s command syntax is bu ild s device where device is MS7CC MS7BB KFTHA KFTIA DWLMA DWLAA or DWLPA DWLPB Wildcarding is allowed within a class of devices for example build s ms7cc The serial EEPR...

Page 195: ...to clear the selected EEPROM option Example 7 6 Clear EEPROM Command P00 clear eeprom log Clears all failure information logged in EEPROM The clear eeprom command syntax is cl ear ee prom option The...

Page 196: ...onment variable P00 show fred fred this is a string in an environment variable P00 clear fred P00 show fred Environment variable not found P00 The clear envar removes an environment variable However s...

Page 197: ...Screen The clear screen commands allows you to clear the terminal screen Example 7 8 Clear Screen Command P00 clear screen Refresh the terminal screen The clear screen command syntax is cl ear sc ree...

Page 198: ...y in the program counter of the processor Example 7 9 Continue Command P Stop processing on boot processor processor enters console mode halted CPU 0 CPU 1 is not halted halt code 1 operator initiated...

Page 199: ...boot procedure The boot processor just returns to the program it was processing NOTE Following execution of the continue command the console terminal enters program mode and any ASCII characters ente...

Page 200: ...nd causes the operating system to be restarted and generates a memory dump Example 7 10 Crash Command P01 crash operating system output appears The crash command causes the operating system to be rest...

Page 201: ...ue P00 show fred equal to null fred 2 P00 create stuff 356 Create a new environment variable stuff with a value equal to 356 The create command syntax is cre ate envar value where the envar is the env...

Page 202: ...system date and time Example 7 12 Date Command P02 date 15 30 27 February 3 1998 System displays time and date The date command syntax is da te yyyymmddhhmm ss where you can set the date and time by u...

Page 203: ...with 1 4 P00 d 1 n 10 s 200 pmem 0 8 Deposit 8 in the first longword of the first 17 pages in physical memory 5 P00 d 1 pmem 0 0 Deposit 0 to physical memory address 0 6 P00 d FF Deposit FF to physic...

Page 204: ...increment size Default is data size space is the optional device name or address space of the device to access see Table 7 5 and address specifies the offset within a device to which data is deposite...

Page 205: ...ons Option Device Name and Address Space Meaning dev_ name Device name pci0 xmi0 kn7cc1 demna0 and so forth fpr Defines the address space as the floating point register set F0 through F31 gpr Defines...

Page 206: ...ram counter 2 P00 examine sp Examine the gpr F0 R30 0000000000072A60 stack pointer 3 P00 e n 6 r4 Examine register R4 and the next 6 registers gpr 20 R4 0000000000005000 gpr 28 R5 000000000FFFE000 gpr...

Page 207: ...he device name the hexadecimal address or offset within the device and the examined data also in hexadecimal Table 7 6 Examine Command Options Option Meaning b Defines data size as a byte d Disassembl...

Page 208: ...zero and the default address increment size is the data size If conflicting address space or data sizes are specified the console ignores the command and issues an error response Table 7 7 Device Nam...

Page 209: ...stop command Example 7 15 Halt Command P00 halt P00 The halt command syntax is halt drivers device_prefix processor_num where drivers device_prefix specifies the name of the device or device class to...

Page 210: ...command NAME information Minimum create command input is highlighted FUNCTION create environment variable SYNOPSIS create envar value nv integer string 2 P00 help h Display help information on all co...

Page 211: ...ring where device is the console device containing the program Default is dva0 n is the unit number of PCI to configure ie 0 for pci0 parameter string Any optional parameters which must be passed to t...

Page 212: ...d performs a reset Example 7 17 Init Command P00 init The init command syntax is i nit The init command is used to reset or initialize the entire system The init command resets the machine and runs sy...

Page 213: ...ize 2MB Base Address 040000000 System ID 21000035 State valid Battery Status good Battery Disconnect Circuit Status disabled The prchache command syntax is prcache z f u nvram_bus where z zeros the NV...

Page 214: ...ion Example 7 19 Run Command P00 init Initialize after setting arc_enable on F E D C B A 9 8 7 6 5 4 3 2 1 0 NODE A P P M A P P P P TYP o o ST1 EE EE EE EE EE EB BPD o o ST2 EE EE EE EE EE EB BPD ST3...

Page 215: ...SRM Console Commands 7 39 ISP1020 1040 EEROM Configuration Utility V2 1 102 Select ISP1020 Bus Virtual Slot Address 0 0 p0 0 1 p1 0 4 p4 0 5 p5 O K E x it...

Page 216: ...i are on CD The run command syntax is run program d device p n s parameter string where program is the command option selected device is the console device containing the program default is dva0 n is...

Page 217: ...the following appears EISA Configuration Utility Help F1 EISA Configuration Utility C Copyright 1989 1994 Micro Computer Systems Inc All Rights Reserved This program is provided to help you set your c...

Page 218: ...ancel ESC Help To learn about the EISA configuration process and how it differs from ISA configuration press ENTER To read a short explanation of each of the configuration steps use the UP arrow and D...

Page 219: ...ystem LARS P00 number 8 digits and message up to 68 characters 2 P00 set eeprom man Enter module serial number and unified part number Module Serial Number SG226LFH01 Module Unified 2 7 2 4 Part Numbe...

Page 220: ...OFF of the enable_audit P00 set enable_audit on environment variable Set enable_audit on to enable generation of audit trail messages The set envar syntax is se t envar value where envar environment...

Page 221: ...P00 show configuration Name Type Rev Mnemonic TLSB 0 KN7CC AB 8014 0000 kn7cc ab0 1 MS7CC 5000 0000 ms7cc0 7 MS7CC 5000 0000 ms7cc1 8 KFTHA 2020 0000 kftha0 C0 XMI connected to kftha0 xmi0 8 DWLMA 10...

Page 222: ...XMI module resident ROM based diagnostics as shown in Example 7 23 Use Ctrl C to terminate the command and return to the primary processor Set host can only be issued from the boot processor and only...

Page 223: ...p AlphaServer 8400 with three phase power only Example 7 24 Set Power Command P00 set power b 8 left P00 The set power command syntax is se t p ower b value option where b allows you to configure the...

Page 224: ...update reporting system LARS P00 number 8 digits and message up to 68 characters 2 P00 set seeprom man kftha0 Enter module serial number part number and device type Module Serial Number SG226LFH01 Mo...

Page 225: ...ms7cc0 7 KFTIA 2020 0000 kftia0 8 KFTHA 2000 0D02 kftha0 C0 XMI connected to kftha0 xmi0 1 DEMNA C03 0803 demna0 3 DEMFA 823 0514 demfa0 8 DWLMA 102A 020A dwlma0 E KZMSA C22 2B01 kzmsa0 C3 PCI connect...

Page 226: ...ISP1020 10201077 0001 isp4 5 ISP1020 10201077 0001 isp5 6 DECchip 21040 AA 21011 0023 tulip2 7 PCI NVRAM 71011 0000 pci_nvram0 C5 FBUS connected to kftia0 fbus0 5 DWLAA 2003 0000 dwlaa0 P00 The show c...

Page 227: ...8 09 10 Configured CPUs 08 09 10 11 P08 The show cpu command syntax is sh ow cpu The console displays CPU information Primary CPU is the current primary processor and 08 is its node number Active CPUs...

Page 228: ...00 5 0 1 0 DKB500 RZ26L 440C dkb200 6 0 1 0 DKB600 RZ26L 440C polling for units on isp2 slot 4 bus 0 hose0 dkc200 1 0 4 0 DKC100 RZ26L 440C dkc200 1 0 4 0 DKC200 RZ26L 440C dkc200 1 0 4 0 DKC300 RZ26L...

Page 229: ...erial Number GAO1234567 2 P00 show eeprom manufacturing Display manufactur ing information Module Serial Number SG226LFH01 Module Unified 2 7 2 4 Part Number E2040 AA M06 The show eeprom command synta...

Page 230: ...a0_baud tta0_baud 9600 3 P00 show d_harderr d_harderr halt 4 P00 show enable Displays status enable_audit OFF of enable_audit 5 P00 show interleave interleave none The show envar command syntax is sh...

Page 231: ...how Memory Command P00 show memory Set Node Size Base Address Intlv Position A 7 256 Mb 00000000 000000000 2 Way 0 The show memory command syntax is sh ow m emory In the above example the memory modul...

Page 232: ...nd P00 show network polling for units on demna0 slot 14 xmi0 exa0 0 0 14 0 08 00 2B 24 3F E1 polling for units on demfa0 slot 14 xmi1 exb0 0 0 14 2 08 00 2B 0B BB FF polling for units on tulip0 slot 2...

Page 233: ...8V Battery Pack Voltage VDC 50 85 50 72 47 91 24V Battery Pack Voltage VDC 25 56 25 56 23 95 Battery Pack Charge Current IDC 2 91 2 90 0 Ambient Temperature Degree C 26 22 24 80 24 75 Elapsed Time Hou...

Page 234: ...field LARS 0949820 entered Labor Activity Message EEPROM update Number and message 2 P00 show seeprom manu kftha0 Displays manufacturing information Module Serial Number SG226LFH01 Module Unified 2 7...

Page 235: ...address 40000000 The start command syntax is s tart address where address is the address the program counter is set to start execution The start command is equivalent to continue except you can specif...

Page 236: ...and Example 7 36 Stop Command P00 stop 1 Stop CPU 1 The stop command syntax is stop drivers device_prefix processor_num where drivers device_prefix specifies the name of the device or device class to...

Page 237: ...440C polling for units on tulip1 slot 5 bus 0 hose0 ewb0 0 0 5 0 08 00 2B E2 11 0C Shutting down units on tulip1 slot 5 bus 0 hose 0 Testing done Shutting down drivers Shutting down units on demna0 sl...

Page 238: ...performed by the test command is very different from that performed during power on or reset To execute systemwide self test use the inititalize command See Chapter 6 for additional examples of the t...

Page 239: ...ng heap 01 14 63 initial heap 100000 01 14 63 Twilight zone at 7e000 length 82000 532480 01 14 63 Heap size effc0 982976 01 14 63 memory low limit 1f0000 01 14 63 heap 100000 effc0 01 14 63 initializi...

Page 240: ...izes the graphics monitor and test_nbr can have three values test_nbr 0 Display the entire character set on the graphics monitor n times 1 Display color bars on the graphics monitor You can then adjus...

Page 241: ...ent A comment can be introduced using the symbol The entire comment is ignored Example 7 40 Comment Command 1 P00 This example illustrates the comment command P00 2 P00 exam pmem 0400EC Examine physic...

Page 242: ......

Page 243: ...ams This chapter explains how to perform common system management tasks with AlphaBIOS Setup and it provides a reference for the AlphaBIOS Setup screens Sections in this chapter are Introduction Switc...

Page 244: ...he operating system boots is the Windows NT system management tool It allows you to display the system configuration upgrade firmware using the LFU utility perform hard disk setup install Windows NT a...

Page 245: ...IOS you can upgrade any firmware provided on the console CD This menu item lets you boot the loadable firmware utility LFU LFU commands are described in Appendix B Hard Disk Setup You can create and d...

Page 246: ...of the machine If you have selected auto_action boot then set the system to Secure at the control panel before AlphaBIOS is started When the SRM console prompt appears press Secure again 8200 or retu...

Page 247: ...control panel From the Windows NT Taskbar Preferred Method 1 Click on Start in the taskbar displayed at the bottom of the screen and then click on Shut Down from the popup menu displayed 2 A window d...

Page 248: ...p Follow the instructions for switching from Windows NT to the SRM console If the auto_action environment variable has been set to boot do not use the Secure pushbutton or keyswitch Simply let AlphaBI...

Page 249: ...ironment variable has been set to boot press the Secure pushbutton in 8200 or turn the keyswitch to Secure 8400 before AlphaBIOS starts automatically 4 When the display stops at the SRM console prompt...

Page 250: ...ontinue BX 0570 98 AlphaBIOS uses DOS and Windows keyboard conventions for navigating the interface and selecting items The valid keystrokes are listed in the keyboard help screens Two levels of keybo...

Page 251: ...menu or cycle through available field values in a dialog window ALT Drop down a menu of choices from a drop down listbox A drop down listbox can be recognized by the symbol HOME Move to the beginning...

Page 252: ...reset You are allowed some time to select setup before the operating system is booted automatically This time is displayed on the boot screen Figure 8 6 Boot Screen AlphaBIOS Version 5 35 Please sele...

Page 253: ...ress F2 before the operating system is booted you cannot enter AlphaBIOS Setup without resetting the system Once you press F2 and the initialization finishes the AlphaBIOS Setup screen Figure 8 7 disp...

Page 254: ...iguration Screen Display System Configuration Systemboard Configuration Hard Disk Configuration PCI Configuration EISA Configuration SCSI Configuration Memory Configuration Integrated Peripherals Syst...

Page 255: ...2 In the Display System Configuration screen use the arrow keys to select the configuration category you want to see From this screen you can view configuration information about these system componen...

Page 256: ...Configuration PCI Configuration EISA Configuration SCSI Configuration Memory Configuration Integrated Peripherals System Type AlphaServer 8200 8400 Processor Digital Alpha 21164 Revision 4 0 4 Proces...

Page 257: ...ich the processor runs Cache The amount in kilobytes of static RAM cache memory installed Memory The amount in megabytes of main memory in the system AlphaBIOS version The version of AlphaBIOS current...

Page 258: ...ration PCI Configuration EISA Configuration SCSI Configuration Memory Configuration Integrated Peripherals Disk 0 SWXCR 0 SCSI ID 8 3003 MB MYLEX DAC960 Partition 1 2997 MB NTFS Partition 2 6 MB FAT U...

Page 259: ...w many SCSI controllers of a particular type are installed in the system The first controller of a type is always numbered 0 SCSI ID number A unique number you assign to each SCSI device installed in...

Page 260: ...SCSI Configuration Memory Configuration Integrated Peripherals Device Name Device Type Revision Physical Slot Intel 82375 PCEB EISA bridge 5 Bus 0 Slot 6 DIGITAL DEFPA FDDI 0 Bus 0 Slot 5 DIGITAL KZP...

Page 261: ...your system manual for information on the physical location of PCI slot locations on your particular system board You can find additional detail about any of the PCI devices listed in the Advanced PCI...

Page 262: ...ize 0c 08 Latency Timer 0d ff Header Type 0e 00 BIST 0f 00 Base Address 0 10 01284004 Vendor ID 00 1001 ENTER Continue BX 0576 97 1 2 3 4 Bus number The virtual PCI bus number Device number The PCI bu...

Page 263: ...Integrated Peripherals Device Name Device Type Physical Slot ENTER Select ESC Exit BX 0577 97 1 2 3 Device name Includes a three character manufacturer code followed by a three digit board type follow...

Page 264: ...Systemboard Configuration Hard Disk Configuration PCI Configuration EISA Configuration Memory Configuration Integrated Peripherals SCSI Configuration BX 0578 97 1 2 3 4 5 SWXCR 0 KZPSX 0 NCR8xx 0 SCSI...

Page 265: ...troller is first or second in the system The first controller is tied to SCSI bus 0 and the second to SCSI bus 1 SCSI ID A unique number you assign to each SCSI device in the system This is usually do...

Page 266: ...figuration Display System Configuration Integrated Peripherals Systemboard Configuration Hard Disk Configuration PCI Configuration EISA Configuration SCSI Configuration BX 0599 98 Memory Configuration...

Page 267: ...Serial Port 2 Enabled as COM2 2F8 IRQ10 Parallel Port 1 Enabled as LPT1 3BC IRQ11 BX 0581 98 1 2 3 4 Device type The physical device as it exists on the system board MS DOS name Shows if the device i...

Page 268: ...re Update LFU utility to perform the update The LFU exit command causes a system reset Figure 8 17 Updating Firmware AlphaBIOS Setup Hard Disk Setup CMOS Setup Install Windows NT Utilities About Alpha...

Page 269: ...ows the user selecting the CD ROM device 6 Enter the name of the firmware files list or use the default filename see Press Enter 7 Enter the name and use LFU to update firmware LFU commands are descri...

Page 270: ...on as they are entered Unintended data loss could occur so it is important to use care when changing your hard disk arrangement Physical disk ID Based on the SCSI ID The disk with the lowest SCSI ID i...

Page 271: ...ing partitions Before deleting a partition be sure any data you want to save on the partition has been backed up Deleting a partition deletes all data on that partition but leaves the rest of the disk...

Page 272: ...Unused 2007 MB Disk 0 KZPSX 0 SCSI ID 1 2007 MB Disk 1 Available space 2007 MB New Partition Size MB Create new partition Disk 0 Partition 1 ENTER Continue ESC Cancel 1200 BX 0584 98 To create a part...

Page 273: ...ess Delete A dialog box displays see 4 Press F10 to confirm the deletion Figure 8 21 Delete Partition Dialog Box Hard Disk Setup Partition 1 1200 MB Unrecognized Disk 0 KZPSX 0 SCSI ID 1 2007 MB The d...

Page 274: ...ws NT to format a partition using NTFS or to convert a FAT partition to NTFS Figure 8 22 Formatting a FAT Partition Hard Disk Setup F1 Help Partition 1 1200 MB NTFS Disk 0 KZPSX 0 SCSI ID 1 2007 MB Fo...

Page 275: ...t the formatting is completed immediately but no bad sectors are mapped If you select Standard Format a dialog box similar to that in Figure 8 23 displays while the drive is formatted showing the prog...

Page 276: ...rotection Figure 8 24 Standard CMOS Setup Screen Date Wednesday 17 1997 Time 16 46 04 Floppy Drive A 3 5 1 44 MB Floppy Drive B None Keyboard U S 101 key keyboard Auto Start Enabled Auto Start Count 3...

Page 277: ...ing is the amount of time the Boot screen is displayed before the default system is automatically started This delay gives you the opportunity after resetting or power cycling the system to select ano...

Page 278: ...8 36 AlphaServer 8200 8400 Operations Manual Figure 8 25 Advanced CMOS Setup Screen AlphaBIOS Password Option Advanced CMOS Setup F1 Help ESC Discard Changes F10 Save Changes BX 0591 97 1 2 Disabled...

Page 279: ...word setup Password protection provides two levels of security for your system setup which requires a password to start AlphaBIOS Setup and startup which requires a password before the system initiali...

Page 280: ...ons of the operating system can be resident in the system at one time Figure 8 26 Installing Windows NT AlphaBIOS Setup Display System Configuration Upgrade AlphaBIOS Hard Disk Setup CMOS Setup Utilit...

Page 281: ...s Setup select CMOS Setup and press Enter 4 From CMOS Setup set the system date and time 5 Return to the AlphaBIOS Setup screen by pressing the F10 key 6 Select Hard Disk Setup and press Enter 7 Selec...

Page 282: ...lities are run from the AlphaBIOS Utilities menu Figure 8 27 Utilities Selection Display System Configuration Upgrade AlphaBIOS Hard Disk Setup CMOS Setup Install Windows NT Utilities About AlphaBIOS...

Page 283: ...aBIOS Setup screen includes running the EISA configuration utility ECU from floppy setting up a version or versions of the Windows NT operating system for selection and running maintenance programs su...

Page 284: ...be started Figure 8 28 Operating System Selections Operating System Selection Setup Windows NT Server 4 0 Windows NT Server 4 0 Debug Primary Operating System Boot Name Windows NT Server 4 00 Boot Fil...

Page 285: ...with a particular operating system installation as well as the path to the operating system itself In addition the operating system selection contains any options passed to the operating system during...

Page 286: ...move the highlight to your choice Press Enter to choose CMOS Setup Operating System Selection Setup Windows NT Server 4 0 Primary Operating System Windows NT Server 4 0 Debug BX 0596 98 Windows NT Ser...

Page 287: ...ically starts if the Auto Start option is enabled in AlphaBIOS Figure 8 29 illustrates the relationship between multiple operating system installations Auto Start and the primary operating system The...

Page 288: ...S Options INSERT New F6 Edit F8 Primary ESC Discard Changes DEL Delete F7 Copy F9 Validate F10 Save Changes BX 0597 97 1 2 3 4 5 6 Windows NT Server 4 0 AlphaBIOS boots Windows NT in two stages The fi...

Page 289: ...needed During Operating System Selection Setup you can select the disk and partition for the location of the boot file from a list of choices presented in a list box To open a list of values for the...

Page 290: ...ons at once by pressing the Control and Delete keys at the same time while in the Operating System Selection Setup screen NOTE If you delete all the OS selections a dialog box displays informing you t...

Page 291: ...error in an OS selection the validation routine displays a dialog box describing the component of the OS selection that is in error At this point you can choose to edit the OS selection to correct th...

Page 292: ......

Page 293: ...lists the Alpha primary boot APB options used with the boot command for OpenVMS These options allow you to control various phases of booting Table A 1 DIGITAL UNIX Boot Options Option Function a Boot...

Page 294: ...bootstrap breakpoints 20 Omits the header from the secondary bootstrap image 40 Inhibits memory testing 80 Prompts for the name of the secondary bootstrap file 100 Halts the system before the secondar...

Page 295: ...supplied on a CD ROM From the SRM console you start LFU with the boot command With Windows NT systems you can also start LFU from the Utilities option in AlphaBIOS Setup as described in Chapter 8 A t...

Page 296: ...0 RRD46 0000 dkd500 5 0 5 0 DKD500 RZ26L 440C P00 boot dkd400 Building FRU table boot dkd400 4 0 5 0 flags 0 a0 SRM boot identifier scsi 4 0 5 0 400 ef00 81011 boot adapter isp3 rev 2 in bus slot 5 of...

Page 297: ...mnemonic hardware and firmware revisions Update Replaces current firmware with loadable data image Verify Compares loadable and device images or Help Scrolls the function table UPD Use the show device...

Page 298: ...t Device Current Revision Filename Update Revision kn7cc ab0_arc V5 3 14 arcrom V5 3 14 kn7cc ab0 V4 9 20 kn7cc_fw V4 9 20 kn7cc ab1_arc V5 3 14 arcrom V5 3 14 kn7cc_ab1 V4 9 20 kn7cc_fw V4 9 20 kn7cc...

Page 299: ...hows three pieces of information for each device Current revision The revision of the device s current firmware Filename The name of the file that is recommended for updating that firmware Update revi...

Page 300: ...o complete for each device Confirm update on kn7cc ab0_arc Y N y DO NOT ABORT kn7cc ab0_arc Updating to V5 3 14 Verifying V5 3 14 Passed Confirm update on kn7cc ab0 Y N y DO NOT ABORT kn7cc ab0 Updati...

Page 301: ...te updates all devices LFU requires you to confirm the update For processors the first update to confirm is the AlphaBIOS firmware the second is the SRM console firmware In either case the default is...

Page 302: ...Command Continued UPD update confirm update on kzpsa0 kzpsa1 pfi0 Y N n UPD update kzpsa0 path cipca_fw WARNING updates may take several minutes to complete for each device Confirm update on kzpsa0 Y...

Page 303: ...updated In this next example the path option is used to update a device with different firmware from the LFU default A network location for the firmware file can be specified with the path option In t...

Page 304: ...4 Exit Command UPD exit Initializing self test display appears P00 UPD update kzpsa0 WARNING updates may take several minutes to complete for each device Confirm update on kzpsa0 Y N y DO NOT ABORT kz...

Page 305: ...t exit causes the system to be initialized The console prompt appears Errors occurred during an update Because of the errors confirmation of the exit is required Typing y causes the system to be initi...

Page 306: ...000 ms7cc1 7 KFTHA 2000 0036 kftha0 8 KFTIA 2020 0000 kftia0 C0 Internal PCI connected to kftia0 pci0 0 ISP1020 10201077 0001 isp0 1 ISP1020 10201077 0001 isp1 2 DECchip 21040 AA 21011 0023 tulip0 4 I...

Page 307: ...shows the slot for each module display can help you identify the location of a device Verify reads the firmware from the module into memory and compares it with the update firmware on the CD ROM If a...

Page 308: ...ic TLSB 0 KN7CC AA 8014 0000 kn7cc aa0 4 MS7CC 5000 0000 ms7cc0 6 MS7CC 5000 0000 ms7cc1 8 KFTHA 2000 0000 kftha0 C0 XMI xmi0 2 810 A4A6 unknown0 8 DWLMA 102A 0003 dwlma0 C KDM70 C22 2B01 kdm700 E DEM...

Page 309: ...LFU is unable to recognize the device type You can identify the unknown device by looking at the physical configuration Display shows that the unknown devices are in slot 2 of the first XMI bus and s...

Page 310: ...g Name Type Rev Mnemonic TLSB 0 KN7CC AA 8014 0000 kn7cc aa0 4 MS7CC 5000 0000 ms7cc0 6 MS7CC 5000 0000 ms7cc1 8 KFTHA 2000 0000 kftha0 C0 XMI xmi0 2 810 A4A6 unknown0 8 DWLMA 102A 0003 dwlma0 C KDM70...

Page 311: ...oes not support or does not recognize these devices The device may be new and not supported by the console installed Check the current list of supported devices and upgrade the console revision if nec...

Page 312: ...g Selftest Errors ENABLED Log NRC 53C710 RBD Errors ENABLED Log XMI RBD Errors ENABLED Log XZA RBD Errors ENABLED RBD Error Logging DISABLED RBD Error Frame Overflow ENABLED Read Only Hard Error Frame...

Page 313: ...Updating Firmware B 19 When you modify the KZMSA LFU first displays all the parameters LFU asks if you want to modify any parameter values The default response is no Continued on next page...

Page 314: ...07 Change y n Channel_1 ID 07 Change y n Module Serial Number abcdefghi X Change y n Local Console ENABLED Local Console ENABLED Log Selftest Errors ENABLED Log NRC 53C710 RBD Errors DISABLED Log XMI...

Page 315: ...s for parameters to modify This example modifies one parameter on the KZMSA0 logging of ROM based diagnostic errors is now enabled LFU displays the list of parameters with modifications If these modif...

Page 316: ......

Page 317: ...pendix describes some of the utilities that are available when using the run command Rcu and swxcrfw are on a floppy and require a floppy drive Eeromcfg and util_cli are on a CD Topics discussed here...

Page 318: ...ssignments Use Cursor keys for selection press ENTER to select ESC to Quit Using the Standalone Utility Use the arrow keys to move through the menu and highlight your selection or you can type the hig...

Page 319: ...e drive group b Create more than one logical RAID drive c Specify RAID levels d Specify caching policy e Define a hot spare Your RAID subsystem stores the configuration information on flash EEPROM NVR...

Page 320: ...ID 5 or JBOD and press the Enter key to select that configuration The utility displays a window with this message Do you want to have Write Cache enabled 4 Press the Enter key to select No This sets t...

Page 321: ...to a drive group as a single drive and defines how your system will store data in that space based on the RAID level selected 3 Add a hot spare optional A hot spare drive is a drive available in your...

Page 322: ...he capacity of each individual drive affects the capacities of the other drives in the group To maximize your disk space resources use drives of the same capacity in a drive group If you plan to use m...

Page 323: ...amount of storage available for unique information in a RAID 5 logical RAID drive Usable Space Total Space N 1_ N where N is the number of drives in the group Table C 2 How the Capacity of Each Drive...

Page 324: ...onnected to the adapter and the status of each The Create Group function appears highlighted If you are uncertain about the size of a particular drive select the Device Information option on the Defin...

Page 325: ...e in a group on the matrix Move the cursor to the drive group you want to cancel and press the Enter key You can only delete drive groups in the reverse order in which you arranged them For more infor...

Page 326: ...ce Example C 1 ISP1020 1040 Configuration Utility Opening Screen ISP1020 1040 EEROM Configuration Utility V2 1 101 Select ISP1020 Bus Virtual Slot Address 0 0 p0 0 1 p1 0 3 p3 0 4 p4 0 6 p6 0 7 p7 0 9...

Page 327: ...ers are as you wish type O for OK Example C 3 Edit Host Adapter Parameters Example Edit EEROM Host Adapter Parameters Parameters Default New Fifo Threshold 3 3_ Host Adapter Enable 1 1 Initiator SCSI...

Page 328: ...SP1020 1040 If a SCSI bus has multiple SCSI adapters Bus Reset Delay 1 Sets the delay after resetting the SCSI bus before the firmware initiates any SCSI activity Optimize system performance Retry Cou...

Page 329: ...lled up By enable active negation the ISP1020 host adapter is less sensitive to an imperfect SCSI bus Data DMA Burst Enable 1 When set to 1 performs bust transfers on the data DMA channel When set to...

Page 330: ...t value in micro seconds Optimize system performance Maximum Queue Depth 256 Specifies the maximum number of outstanding commands issued to each SCSI target When the number is reached new commands are...

Page 331: ...ral a single processor is designated as the primary or master processor other processors are the slaves The slave processors are limited to performing certain tasks whereas the master processor can pe...

Page 332: ...easing bandwidth Since the 8200 system uses only the back half of the card cage there is no centerplane CCL module Module at the top right of the 8400 system cabinet and at the upper left in the 8200...

Page 333: ...tion OSF 1 technology DIGITAL UNIX runs on the range of Alpha systems from workstations to servers DEFAA Futurebus adapter to the FDDI Fiber Distributed Data Interface DEFPA PCI adapter to the FDDI Fi...

Page 334: ...it that provides a PCI card cage that is the interface with the TLSB Note that the KFE72 adapter used with systems using a graphics console monitor is only supported by the DWLPB ECU EISA system confi...

Page 335: ...ystems running OpenVMS or DIGITAL UNIX systems or a PCI bus for AlphaServer 8200 systems or 8400 systems running Windows NT The KFTHA module contains four hoses The KFTIA module contains one hose KFE7...

Page 336: ...plemented in RAMs The KN7CD processor supports writeback caching KN7CE CPU module The 440 MHz CPU module that uses two DECchip 21164 chips with a superscalar pipelined design Each CPU chip has two 8 K...

Page 337: ...to set a specific interleave or no interleave which would result in serial access to each memory module Interleaving allows a number of memories to operate in parallel More protocol A protocol used on...

Page 338: ...opy of the console firmware from memory Purpose is to test the machine establish the console environment indicate that the console is executing and dispatch to entry handling procedures Power up testi...

Page 339: ...h 8 Node 8 is reserved for the TLSB I O port KFTHA or KFTIA module The AlphaServer 8200 system has a 5 slot card cage numbered 4 through 8 with node 8 reserved for an I O module Virtual address space...

Page 340: ......

Page 341: ...7 10 effect on booting Windows NT 5 19 B Battery backup 2 17 2 23 3 13 Battery packs 2 17 3 13 Battery PIU 3 5 3 7 3 9 3 21 Baud rate 7 13 Blower 3 9 Blower 8200 2 11 Blower 8400 3 18 Boot command 7 1...

Page 342: ...Crash command 7 24 Create command 7 25 Ctrl P 7 22 D D_harderr environment variable 7 11 D_report environment variable 7 11 D_softerr environment variable 7 11 D_trace environment variable 7 11 Date...

Page 343: ...rd disk configuration screen AlphaBIOS 8 16 Hard disk AlphaBIOS creating and deleting partitions 8 30 formatting a FAT partition 8 32 setting up 8 28 Help AlphaBIOS firmware 8 8 AlphaBIOS first level...

Page 344: ...ng system selections screen AlphaBIOS 8 42 Options 1 3 3 20 Os_type environment variable 5 2 7 13 Overstrike mode 7 7 P PAL temp register set 7 29 7 32 Parameters configuring in AlphaBIOS firmware 8 3...

Page 345: ...53 Show memory command 6 29 7 55 Show network command 6 34 7 56 Show power command 6 15 7 57 Show SEEPROM command 7 58 Simm_callout environment variable 7 13 SRM console switching from AlphaBIOS 8 4 S...

Page 346: ...overview 1 4 Utility programs 8 40 V Verify command LFU B 12 Version selection Windows NT 8 42 W Web WWW AlphaServer options 1 3 Wildcarding 7 18 7 44 Windows NT auto start 8 46 booting 5 1 5 18 desig...

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