Comm-Tec UP-82TS, User Manual

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Seamless Switcher
Comm-tec Srl 54 www.comm-tec.it
13. Customer Service
The return of a product to our Customer Service implies the full agreement of the terms and
conditions hereinafter. There terms and conditions may be changed without prior notice.
1) Warranty
The limited warranty period of the product is fixed two years.
2) Scope
These terms and conditions of Customer Service apply to the customer service
provided for the products or any other items sold by authorized distributor only.
3) Warranty Exclusion
⚫
Warranty expiration.
⚫
Factory applied serial number has been altered or removed from the product.
⚫
Damage, deterioration or malfunction caused by:
✓
Normal wear and tear.
✓
Use of supplies or parts not meeting our specifications.
✓
No certificate or invoice as the proof of warranty.
✓
The product model showed on the warranty card does not match with the model
of the product for repairing or had been altered.
✓
Damage caused by force majeure.
✓
Servicing not authorized by distributor.
✓
Any other causes which does not relate to a product defect.
⚫
Shipping fees, installation or labor charges for installation or setup of the product.
4) Documentation
Customer Service will accept defective product(s) in the scope of warranty coverage at
the sole condition that the defeat has been clearly defined, and upon reception of the
documents or copy of invoice, indicating the date of purchase, the type of product, the
serial number, and the name of distributor.
Remarks : Please contact Comm-Tec srl for further assistance or solutions.