54
Problem
Possible Cause
Possible Solution
Time and date are
incorrect.
Unit was shipped to a new
time zone.
The time and date are set on the date of manufacture but have not been
adjusted for a new time zone.
See Section 8. Using and Changing your STATCLAVE’s Settings.
USB storage device
does not contain the
last print out
USB device failure
Re-insert the USB storage device and wait for the data to copy over
again.
If the problem persists, back up all the information you have on the USB
device and reformat it.
NOTE: You can always access all of your unit’s cycle information through
the unit’s web portal. See Section 9. Storing, Retrieving and Printing
Sterilization Records.
Touchscreen shows:
Unit is not connected to
Internet
A red X over the connectivity icon means the unit is not connected to
a network. If it is supposed to be connected to a network and the X is
visible, it is because the unit is unable to acquire an IP address.
To resolve the issue, try some of the following:
Check that the router is functioning properly
Check the LAN cable (try a new cable if possible)
Make sure your router assigns IP addresses automatically. Renew the IP
address by following these steps:
Scroll through the USER menu to NETWORK SETUP and select.
Select RENEW IP.
Unit’s total cycle time
is too long
Unit is starting with a cold
chamber
From a cold start, the unit’s total cycle time can take as much as 12
additional minutes. Reduce the warm-up time between cycles or set the
unit to warm-up at a specific time in the morning. See Section 8.3 Setting
the Stand-by Mode.
Chamber filters are clogged.
Debris in the chamber filters can have an affect on cycle times. Remove
the chamber rack and inspect the chamber filters. Clean as necessary.
See
Section 10.9 Cleaning the Chamber Filters
.
Door will not open –
no power
Power failure
Use Emergency Door Unlocking procedure. See Section 6.4 Emergency
Door Opening.
Door will not open -
power
Lock is still engaged
Press the flashing yellow lock icon to go to the door lock status screen
and press the unlock icon. See Section 1.7 Unlocking the Door.
This screen will show if the chamber is under pressure or vacuum and
whether it can be opened. See Section 6.2 Stopping a Cycle.
Instruments are
blackening or there is
damage to materials.
Sterilization temperature is too
high for the materials
The sterilization program selected is not appropriate for the materials/
instruments being sterilized. Check materials/instruments manufacturer’s
recommendations. Also see Section 7. Sterilization Programs.
Water remains in the
chamber at the end of
a cycle
Chamber filters are obstructed
Inspect the four chamber filters and clean or replace them as needed.
See Section 10.9 Cleaning the Chamber Filters.
Drying time is too short
Drying times can be adjusted. See Section 8.2 Setting Drying Time.
