SPECIALISTS IN DIGITAL TELECARE
21
chiptech.co.nz
NOTE:
If the 16 slots are filled in one learning session, these are all active and the base unit will not accept a 17
th
RF
device because the last device cannot be deleted. In this instance, a device needs to be deleted through the Chiptech
Wizard
or the ‘Clear RF Device’ option in the Installer Menu
. If you are testing multiple RF devices with a base unit, we
recommend testing five to ten pendants at a time to avoid filling all the spaces.
NOTE:
If the ‘Clear all RF Devices’ function is used, inactive devices don’t exist as the full RF device list is deleted.
Probable Scenarios for Active and Inactive Devices:
1)
A couple - each has a pendant, and one pendant is taken away when one of them goes into care. You will need to
relearn the pendant you want to remain
active
for your customer who is staying at the property. The pendant
that you are removing and taking off site becomes
inactive,
as it has not been relearned into the unit.
Because
the pendant is inactive, the base unit will not send a missing pendant report for the pendant that has been taken
off site.
Do not press the inactive pendant, as doing so will make it active again.
2)
A device is lost and a replacement one needs to be learned in. Learning in a new device will make the lost one
inactive
, even though it may still be on the premises. As a safety feature, this
inactive
pendant would become
active
if it was pressed in an emergency
–
it may have been found and mixed up with the new one.
3)
The monitoring centre ge
ts a ‘F
ailed
to test’ report after a
device replacement, but the RF device works fine when
the client presses it. The old RF device may have been pressed after a new one was learned in, making
both
active
. When learning in new devices, make sure the only devices that will be left on the property are pressed
when in RF Learn, and the old devices are removed from the property.
10
RF Test
RF Test Mode is used for testing the range between the personal help button or fitted SID devices, to the SEVEN base
unit, at the location it has been installed. Testing the personal help button range must be done using the Range
Testing process, and NOT by sending additional alerts to the monitoring centre. We suggest testing all personal help
devices from different locations around the property.
10.1
RF Test Mode
•
Press and hold the Info button
for three (3) seconds to enter RF Test Mode.
•
SEVEN will
play “There are no messages,” b
eep,
and then play “RF test, please activate all you
r RF devices, or
press cancel to finish.” This voice message will repeat periodically while no RF device activations are received.
•
The Info button
will be solid blue while in RF Test.
•
The Cancel button
light also turns on to indicate how to end the RF Test mode. Alternatively, as a safety
feature the RF Test mode will time out after ten (10)* minutes.
•
Range test
all
the RF devices.
•
When completed, press the
Cancel button
once to end the proce
ss, SEVEN will announce “RF Test end.”
NOTE:
An emergency activation can still be sent during RF Test or RF Learn by pressing the HELP button.
