Chattanooga SENIOR SOLUTIONS, Service Manual

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Senior Solutions™ Therapy System
5 TROUBLESHOOTING
5.1 THERAPY SYSTEM ERROR MESSAGES
A. The information provided below is intended to
aid in defining the Software Error Messages of the
Senior Solutions Therapy System. Once a particular
Error Message is defined the information will also
list probable causes and possible remedies.
No board level troubleshooting or field epair
information is or will be provided by Chattanooga
Group for field repair of the Senior Solutions
Therapy System, Modules, or Accessories.
Error messages in the range of 100 to 199 are
primarily user definable and remedied by following
the instructions given by the Therapy System. Error
messages in the ranges of 200- 299 and 300-399,
require Technical Assistance.
Code
Number
Type
Message
Probable Cause Possible Remedies
100 Warning Overcurrent A. Check Electrodes and Lead Wires. Make certain Lead Wires are not damaged and are properly
connected to the system. Make certain Lead Wires are properly connected to the Electrodes and
that electrodes are not damaged and are making proper contact with treatment area.
B. Replace Lead Wires and Electrodes.
101 Warning Shorted Lead Wires A. Check Electrodes and Lead Wires. Make certain Lead Wires are not damaged and are properly
connected to the system. Make certain Lead Wires are properly connected to the Electrodes and
that electrodes are not damaged and are making proper contact with treatment area.
B. Replace Lead Wires and Electrodes
102 Warning Bad Contact Quality A. Make certain Electrodes are making proper contact with the treatment area.
B. Make certain Lead Wires are properly connected to Electrodes.
C. Replace Electrodes and Lead Wires..
103 Warning Blank Patient ID Properly enter Patient ID. Refer to User Manual for Patient Data Card instructions.
104 Warning 1. Blank Protocol Name
2. Blank Sequence Name
Properly enter Protocol or Sequence Name. Refer to the appropriate section of the
User Manual.
106
107 Warning
Warning 1. Attempting to delete factory set Sequence.
2. Attempting to delete Clinical Protocol.
Cannot delete factory set Clinical Protocols or factory set Sequences.
108 Warning Attempting to save additional User Protocols or
Sequences after system memory has reached the
maximum allowed (200). Delete some User Protocols or Sequences. Refer to appropriate section of the User Manual for
instructions.
109
110
111 Warning
Warning
Warning Attempting to access protocols or sequences and
none are found in the system. A. User Protocols- No protocols have been saved in the system. Refer to Therapy System User
Manual to save User Protocols
B. Sequences- No User Sequences have been saved in the system. Refer to Therapy System User
Manual to save Sequences.
112 Warning Ultrasound Applicator disconnected from system
during treatment session. A. Connect Ultrasound Applicator to system.
B. If Ultrasound Applicator is connected, reset system by turning power switch Off and On.
C. If problem persists, connect a known good Ultrasound Applicator. If problem continues, contact
dealer or factory for service.
113 Warning Attempting to perform Ultrasound treatment with no
Applicator connected to the system. A. Connect the desired Ultrasound Applicator to the system.
B. If Ultrasound Applicator is connected, reset system by turning power switch Off and On.
C. If problem persists, connect a known good Ultrasound Applicator. If problem continues, contact
dealer or factory for service.
114 Warning Ultrasound Applicator is not calibrated. Use a known good Applicator. If problem continues, contact dealer or factory for service.
115 Warning Ultrasound Applicator is too hot. Allow Ultrasound Applicator Sound Head to cool to ambient temperature.
116
117 Warning
Warning 1. No Patient Data Card is inserted into the system.
2. Attempted to use an Invalid Patient Data Card.
A. Properly insert the Patient Data Card into the system port. Refer to Therapy System User Manual
for new and existing Patient Data Card instructions.
B. Use a known good Patient Data Card.
C. Make certain a Patient Data Card and not an sEMG Data Card is being used.
D. If problem continues, contact dealer or factory for service.