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Vectra Genisys®/Intelect Legend XT®/ Intelect® Vet Therapy Systems
5 TROUBLESHOOTING
5.1 THERAPY SYSTEM ERROR MESSAGES (CONTINUED)
Problem
Probable Cause
Possible Remedies
Channel 3/4 Module, Laser,
or NiMH Battery Module not
recognized.
1.
Bad connection between
System and Module.
2.
Bad Module.
3.
Bad Control Board.
A.
Make Certain Ribbon Cable is installed correctly and seated
completely.
B.
If Battery or Laser, replace with known good module. If
Channel 3/4 Electrotherapy Module, make necessary repairs.
C.
Replace Control Board.
sEMG Module not recognized.
1.
Bad contact between Stim
Board and sEMG Module.
2.
Bad sEMG Module.
3.
Bad Stim Board.
4.
Bad Control Board.
A.
Remove sEMG Module and make certain the stim board is
seated completely in the System housing. Check 1/4 Turn
Screw for proper installation.
B.
Replace with known good sEMG Module.
C.
Replace Stim Board.
D.
Replace Control Board.
Operator Remote Control doesn’t
work according to User Manual
instructions.
1.
Early Revision of Stim Board
and Connector Board.
2.
Bad Operator Remote Control.
3.
Bad Connector PC Board.
4.
Bad Stim Board.
5.
Bad Control Board.
A.
Follow “Amendment to Operation” document shipped with Operator Remote.
B.
Therapy System- Replace Stim Board with 27057 Rev. E or above and Connector Board with
27059 Rev E or above.
Channel 3/4 Electrotherapy Module- Replace Stim Board with 27057 Rev. E or above and
Connector Board with 27060 Rev F or above.
C.
Replace with known good Operator Remote Control.
D.
Replace Control Board.
Laser Module not functioning
after proper intallation has been
performed.
1.
Therapy System Software not updated.
1.
Update Therapy System Software to Version 2.0 or greater.
B.
The information provided below is intended to
aid in additional troubleshooting of the Vectra
Genisys, Intelect Legend XT or Intelect Vet
Therapy Systems.
NOTE:
No Field Service is applicable to the Laser Module
or Laser Applicators. All Laser Applicators suspected
to require service or calibration must be sent to the
factory.
