Carestream Carestream Vita Flex CR System, User Manual, Page: 74 / 86

Troubleshooting the CR System
8–8 6K7304 | 2014-10-20
Error 89
Cassette is not properly
secured, in order to eject
the plate insert the cas-
sette first.
• The inserted cassette was not
properly locked and the
loading of the screen started.
• Cassette was manually
released during scan cycle and
screen is still present in the
scanner.
If the cassette is locked, perform the fol-
lowing steps:
1. Click OK on the error message.
The screen is ejected.
Note that the screen has not been
erased.
2. Perform a scan again.
If the cassette is not locked, perform the
following steps:
1. Verify that the screen is present in
the cassette.
2. If not, insert the cassette into the
Scanner and click OK.
The screen is ejected into the
cassette.
Note: If you are unable to insert the
cassette, short-press the On/Off
button to restart the scanner, and
then reinsert the cassette.
Error 101
Scanner cover is not in
place.
Scanner cover was removed and
not properly secured when return-
ing it back into position. Qualified technician is required to posi-
tion and secure scanner cover.
Error 109
Laser in off position,
scanned image will be
lost!.
Internal part failure
1. Run the System Self Test to diagnose
the problem.
2. Call Service for further instructions.
Error 7900
Loading Screen process
was stopped.
Screen is slipping between the
rollers due to dirt on the rollers. Clean the rollers and the screens.
Error code may vary
Power up failure.
Internal cable is disconnected.
1. Operate the System Self Test to diag-
nose the problem.
2. Call Service for further instructions.
Symptom Possible Cause Solution