Carestream Carestream Vita Flex CR System, User Manual, Page: 72 / 86

Troubleshooting the CR System
8–6 6K7304 | 2014-10-20
Error 43/44
Loading Screen process
was stopped (Error 43).
Unloading Screen pro-
cess was stopped (Error
44).
Scanner failed to properly load/
unload the screen.
1. Short-press the On/Off button to
eject the cassette and reset the
scanner.
2. Verify that the scanner status is
Ready and the front panel LED is
green.
If the error persists, perform the follow-
ing steps:
1. Disconnect scanner from the power
supply.
2. Remove the Screen Transportation
Unit.
3. Visually inspect that there is no
screen jammed in the scanner.
4. Insert the Screen Transportation Unit
into the system.
5. Connect the system to the power
supply.
6. Power up the scanner and verify that
the scanner status is Ready and the
front panel LED is green.
If the error persists, perform the follow-
ing steps:
1. Operate the System Self Test to diag-
nose the problem.
2. Call Service for further instructions.
Error 53
Scanner cannot operate.
USB transfer problem.
1. Verify that the USB cable is not
damaged and is properly connected.
2. Verify that the USB terminal on the
Main Controller Board is not
damaged.
Error 70
Cassette release failure.
Manually remove the cas-
sette.
Cassette release failure.
1. Manually remove the cassette.
2. Remove the Screen Transportation
Unit and verify there is no screen
jammed in the scanner.
3. Remove the screen from the cassette
and verify that the screen is not
damaged or bent on its edges.
Symptom Possible Cause Solution