Carestream Carestream Vita Flex CR System, User Manual, Page: 71 / 86

Troubleshooting the CR System
6K7304 | 2014-10-20 8–5
Error Messages
Note
The first two digits of the error message indicate the error type. If the first two digits are 70 XXX,
the occurred error is System error. If the first two digits are 80 XXX, the occurred error is related
to Screen Transportation Unit.
Note
The below table provides possible causes and common solutions to the listed errors. After trying
the provided solutions, perform the System Self Test to make sure the system functions properly.
Run System Self Test
Symptom Possible Cause Solution
Error 41, 42 , 45
Cassette was ejected due
to time-out. You may
insert cassette again to
perform a scan.
The cassette was ejected due to
two minutes timeout.
• Manually eject the cassette from the
scanner, using the manual release
handle under the Screen Transporta-
tion Unit.
• Short-press the On/Off button to
reset the scanner.
• Verify that the scanner status is
Ready, before inserting the cassette
and scanning.