Canon PowerShot G5 Software Starter Manual Download Page 118

Page: 118 / 132

Troubleshooting

112

Problems

Try the suggested solutions to the common problems listed below.

USB Driver installation not proceeding well (Windows)

Uninstall the driver (p. 107) before reinstalling it with the procedures in

Installing the Software and USB Driver

(p. 10).

Add New Hardware Wizard or New Hardware Found (Windows
2000) Wizard displays when the camera is connected to the
computer with a USB cable.

Click [Cancel] to close the window. Temporarily disconnect the camera
from the computer. Next, read

Start by Checking This

on the previous page

and resolve the problem.

Camera not detected, Events dialog won’t display or images will
not download to the computer (when camera is connected to the
computer via a USB cable)

Cause 1:

There is a problem with one of the items in the

Start by Checking

This

section (p. 111).

Solution:

Resolve the problem.

Cause 2:

The USB Driver is not installed. (Windows only)

Solution:

Install it with the procedures in

Installing the Software and USB Driver

(p.

10).

Cause 3:

The USB Driver is not correctly installed. (Windows only)

Solution:

Uninstall the driver (p. 107) before reinstalling it with the procedures in

Installing the Software and USB Driver

(p. 10).

Summary of Contents for PowerShot G5

Page 1: ...de before using the software By using the software you agree to be bound by the terms of the agreement Software Starter Guide For the Canon Digital Camera Solution Disk Version 13 ENGLISH Windows Macintosh Windows Macintosh You must install the software bundled on the Canon Digital Camera Solution Disk before connecting the camera to the computer Install the software Connect the camera to the comp...

Page 2: ...her names and products not mentioned above may be registered trademarks or trademarks of their respective companies Copyright 2003 Canon Inc All rights reserved SAFETY PRECAUTIONS Warnings This symbol indicates topics that could lead to death or serious injury if ignored or handled incorrectly Warnings Do not play the supplied CD ROM s in any CD player that does not support data CD ROMs Playing th...

Page 3: ...n of this Agreement You must reproduce and include the copyright notice on the back up copy 3 SUPPORT AND UPDATES Neither Canon nor its subsidiaries dealers or distributors will be responsible for providing maintenance or support for use of the SOFTWARE No updates fixes or support will be made available for the SOFTWARE 4 LIMITED WARRANTY AND LIMITATION OF LIABILITY It is your responsibility to ch...

Page 4: ...e null and void with respect to the jurisdiction of that court or tribunal and all the remaining provisions of this Agreement shall remain in full force and effect 9 CONTROLLING LAW The terms of this Agreement as it relates to purchases of the Software in the United States of America shall be governed and construed in all respects in accordance with the laws and regulations of the State of New Yor...

Page 5: ...er EX 18 Downloading Images to the Computer 22 Printing Images 25 Using the Software on the Windows Platform 29 Advanced Techniques The ZoomBrowser EX Windows 30 Replaying Movies 32 Converting RAW Images File Viewer Utility 33 Merging Panoramic Images PhotoStitch 36 Operating the Shutter Remotely RemoteCapture 38 Enjoy Customizing Your Camera with the My Camera Settings 45 Using the Software on th...

Page 6: ...g Your Camera with the My Camera Settings 85 Information about Your Camera 91 Information Common to All Models 92 PowerShot G5 94 PowerShot S50 95 PowerShot S400 DIGITAL ELPH DIGITAL IXUS 400 96 PowerShot SD100 DIGITAL ELPH DIGITAL IXUS II 97 PowerShot A70 98 PowerShot A60 99 PowerShot A300 100 Appendices 101 About the CD ROMs in Your Package 102 Uninstalling the Software 106 Memory Card Folder St...

Page 7: ...d to use the software About this Guide The explanations in this guide are based on Windows XP and Mac OS X v10 2 If you are using another version of these operating systems the actual screen contents and procedures may vary slightly from those shown This guide uses the following notations on the right to represent the items on the left Mac OS X v10 1 10 2 Mac OS X Mac OS 9 0 9 2 Mac OS 9 CF Card S...

Page 8: ...ght at Home Like a Pro 2 It s so Simple Make Prints Right at Home Like a Pro See your Camera User Guide for shooting instructions Just install the software once at the beginning Shoot the images Install the software on the computer ...

Page 9: ...Windows Macintosh 3 Download images to the computer Print the images Connect the camera to the computer ...

Page 10: ...Entertaining Software Print a Variety of Layouts Print with the diverse layouts available in PhotoRecord Windows and ImageBrowser Macintosh Stitch a Panorama Together Create a panoramic image from a series of images with PhotoStitch The examples shown are from PhotoRecord Windows ...

Page 11: ...ra s shutter from the computer with RemoteCapture The recorded image is saved directly to your computer Convert RAW Images Use the File Viewer Utility to convert RAW format images downloaded to the computer into standard photo formats such as the TIFF and JPEG formats It can make fine adjustments to the image quality and coloring during conversion RAW format images can only be recorded by select c...

Page 12: ... may be accompanied by other CD ROMs containing image editing software Your choice of camera model will determine which disks are included See Information about Your Camera p 91 to read which disks are included with your model For a description of the features and installation procedures for the software on the CD ROMs see About the CD ROMs in Your Package p 102 ...

Page 13: ... 98 Windows Me Windows 2000 64 MB or more Windows XP 128 MB or more Interface USB Free Hard Disk Space Canon Utilities ZoomBrowser EX 120 MB or more Including the PhotoRecord printing program File Viewer Utility 100 MB or more PhotoStitch 40 MB or more RemoteCapture 20 MB or more Canon Camera TWAIN Driver 25 MB or more Canon Camera WIA Driver 25 MB or more Display 800 x 600 pixels High Color 16 bi...

Page 14: ...er 50 MB or more File Viewer Utility 100 MB or more PhotoStitch 30 MB or more RemoteCapture 15 MB or more Display 800 x 600 pixels 32 000 Colors or better is required 1 024 x 768 pixels or better is recommended A CD ROM drive is required to install the software ImageBrowser File Viewer Utility PhotoStitch and RemoteCapture are compatible with Mac OS X v10 1 10 2 However they are not compatible wit...

Page 15: ...ng the Software on the Windows Platform Preparations This chapter explains the basic procedures for installing the software and connecting the camera to a computer Read this material before you connect the camera to the computer ...

Page 16: ...connect it and the cable from the computer 2 Close any programs that are running 3 Place the Canon Digital Camera Solution Disk in the computer s CD ROM drive The installer panel will display automatically If the installer panel does not appear automatically use the procedures in How to Display the Installer Panel on the next page You must install the software before you connect the camera to the ...

Page 17: ...nstaller panel if it does not appear automatically Windows XP 1 Select My Computer from the Start menu 2 Right click the CD ROM icon and select Open 3 Double click the Setup exe icon Windows 2000 Windows Me Windows 98 1 Double click the My Computer icon on the desktop 2 Right click the CD ROM icon and select Open 3 Double click the Setup exe icon Some computers may not display the exe file name ex...

Page 18: ... the software for connecting is required when the camera is connected to the computer with a USB cable Ensure that you select a USB driver from below the appropriate one for your operating system Windows 2000 Canon Camera TWAIN Driver Windows Me Canon Camera WIA Driver Windows 98 Canon Camera TWAIN Driver With Windows XP the USB Driver supplied with the Windows operating system is used so there is...

Page 19: ...age will display if you selected and installed the USB Driver in Step 8 11 When the installation is over select Yes I want to restart my computer now and click Finish Users of Windows XP Professional and Windows 2000 must log in as an Administrator computer system administrator after restarting to carry out the subsequent procedures The items displayed here differ according to the software install...

Page 20: ... The following dialog will appear after a few moments and the USB Driver supplied with the Windows operating system will automatically install Windows 2000 Windows Me Windows 98 The Add New Hardware Wizard will appear after a few moments and the USB Driver will automatically install If you installed a USB Driver so far the required files have only been copied to your computer You must now connect ...

Page 21: ...ftware and USB Driver installation and the procedures for connecting the camera to the computer You may now download camera images to the computer p 17 The USB Driver selected in Step 8 will automatically install See USB Driver Installation not proceeding well in the Troubleshooting section p 112 if you are having problems installing the USB Driver See Uninstalling the USB Driver p 107 to delete t...

Page 22: ...16 MEMO ...

Page 23: ...orm The Basics This chapter explains the procedures for using ZoomBrowser EX to download the camera s images to the computer and print them Read this chapter after completing the preparations in the Using the Software on the Windows Platform Preparations section ...

Page 24: ...mputer A dialog Events dialog similar to that below will appear after a moment Select the application program you wish to start from the list in this dialog Procedures for attaching the camera to the computer and placing it in the correct mode for connecting vary between camera models See Information about Your Camera p 91 for details If the above dialog Events dialog does not appear start ZoomBro...

Page 25: ...l will display if a camera and a memory card reader are connected at the same time Confirm that your model name or Canon Camera is displayed and click OK If the Events Dialog Does not Appear Use the following procedures to start ZoomBrowser EX and display the Camera Window 1 Double click the ZoomBrowser EX icon on the desktop 2 Click Camera Memory Card when ZoomBrowser EX starts 3 Click Browse Dow...

Page 26: ...ld card adapter PCMCIA adapter if required See the manual for the memory card for its connection and handling instructions 2 Start ZoomBrowser EX Double click the ZoomBrowser EX icon on the desktop 3 Click Camera Memory Card Place the memory card in an adapter if required Insert the loaded adapter into the slot ...

Page 27: ...ions in the Camera Window Next download images to the computer p 22 A selection dialog will appear if multiple memory card readers loaded with memory cards are connected or if a camera and memory card reader are connected Select one of the devices and click OK See Memory Card Folder Structure p 110 for information about memory card folder structures and file names ...

Page 28: ...e selected images will change to orange 2 Click Download Image A Download Settings dialog allowing you to select the image destination folder will display If you are downloading images previously selected with the camera s Transfer Order setting click Select and select Select Send Mark RAW displays on RAW image Thumbnail The movie icon displays on movie thumbnails ...

Page 29: ...ndow Continue by printing out an image p 25 After step 3 is completed the Server Busy window may appear If this happens click Retry p 118 Specify the destination folder for the image s You can change the destination folder by clicking Browse and selecting a new destination Select Create new folder to create a new folder within the one specified above and select a naming option Main Window ...

Page 30: ... install ZoomBrowser EX or the USB Driver However there are some inconveniences and limitations to this downloading method See the For Windows XP and Mac OS X Users leaflet for details Windows Me with the USB Driver installed It is easy to download images using the Scanners and Cameras Wizard or Windows Explorer All you need do is connect the camera to the computer with a USB cable ZoomBrowser EX ...

Page 31: ...rint in the Main Window 2 Click Layout Print in the next menu 3 Click on the image s you wish to print and click the Next button at the window s bottom right Movies cannot be printed The background color of the selected images will change to orange ...

Page 32: ...s selected and click Next A comment can be attached to an image by selecting it in ZoomBrowser EX clicking Properties and typing the comment When you select Artwork Layout album you can resize or reposition images freely for printing The other print modes allow you to do such things as tile the images for printing or arrange them for printing on Canon perforated paper For example you can print the...

Page 33: ...window set the paper size and the other settings and click Next 7 In the last window select Automatic layout and click Finish This will display the PhotoRecord window 8 Click the PhotoRecord Print button This will display the Print dialog ...

Page 34: ...rint to start an index print Images shot with Exif 2 2 compliant cameras Exif Prints incorporate information about the shooting settings such as the camera modes and settings Better prints can be made by using this information to correct the image To correct image quality right click an image and select Clip Correct Photo from the pop up menu Place a check mark beside Exif Print or Photo Optimizer...

Page 35: ...chapter explains various ZoomBrowser EX features such as how to play movies create panoramic images and operate the camera shutter from the computer Proceed to this chapter once you have mastered the basic ZoomBrowser EX procedures in the Using the Software on the Windows Platform The Basics chapter ...

Page 36: ...mera and image settings When JPEG images are shot with the camera s Auto Rotate function set to On When JPEG images are rotated with the camera s manual rotation settings When JPEG images are rotated in the Camera Window To download both the pre rotation and post rotation images click the Tools menu in ZoomBrowser EX s Main Window and select Preferences followed by the Rotate tab Place a check mar...

Page 37: ...to e mail messages Folders Area Select image folders here As in Windows Explorer you can view the contents of the folders Task Buttons These buttons select the task to carry out Browser Area Displays the images contained in the folder selected in the Folders area Double clicking an image shows it at a larger size Function Buttons These buttons apply functions to images selected in the Browser Area...

Page 38: ... it That will start Windows Media Player which may not support this file type To replay movies use ZoomBrowser EX as instructed above or if you are using Windows Explorer start QuickTime Player first and open the file from within the program Installation Procedures for QuickTime 1 Set the Canon Digital Camera Solution Disk in the CD ROM drive The installer panel will automatically appear Display i...

Page 39: ...n the next menu 2 Select a RAW image in the Browser Area and click Finish The File Viewer Utility will start and display the selected RAW image in the list 3 Perform image quality adjustments as required See Image Adjustment Features p 35 for instructions 4 Click the File menu and select Save File and Convert and save in file This will display the Save File dialog 5 Select a file destination and f...

Page 40: ... Selects the method for selecting images Buttons for selecting images Help Button Displays help topics Version Information Button Displays the program version information Displays a histogram distribution of brightness data for the image Displays the image information here Comment Box A description of up to 60 characters can be input here Display Mode List Box Selects the thumbnail or preview disp...

Page 41: ...ffect for the Photo Effect mode setting This section displays when a camera model name is selected in the Model Specific Processing Mode list box Click this button and then a white portion of an image to automatically adjust the white balance to that color Adjusts sharpness Adjusts white balance settings Sets the Photo Effect mode Adjusts image contrast Adjusts image color saturation Model Specifi...

Page 42: ...Stitch Photos in the next menu 2 Select a series of images in the Browser Area and click Finish A window similar to that below will appear 3 Merge the images following the instructions in the guidance panel at the top of the PhotoStitch window QuickTime 3 0 or a later version is required to save the merged image in the QuickTime VR format QuickTime is supplied on the Canon Digital Camera Solution ...

Page 43: ...matically arranges them in the correct order and orientation Stitch Assist mode images appear in the Camera Window as shown below You can start PhotoStitch by clicking the mark shown on images shot in Stitch Assist mode See the Camera User Guide for information about shooting in Stitch Assist mode Images shot in Stitch Assist mode display a mark like this ...

Page 44: ...ens cap on models equipped with them Proceed to Step 3 if your model does not have one 3 Select ZoomBrowser EX in the dialog Events dialog that allows you to select an application program and click OK This will start ZoomBrowser EX and display its Camera Window 4 Close the Camera Window This will open ZoomBrowser EX s Main Window 5 Click Camera Memory Card then Remote Shooting in the next menu Thi...

Page 45: ...hanges to reset these settings Recordable Image Counter Displays the number of images that will fit onto the computer or memory card in the camera Viewfinder Display Click the Viewfinder On button while a connection to the camera is open to display the image appearing in the camera s viewfinder Viewfinder On Off Button Turns the viewfinder display on or off Reflect Changes Button Updates the setti...

Page 46: ...settings cannot be set with RemoteCapture Thumbnail View Displays thumbnails of all the images shot after RemoteCapture is started Connect Disconnect Button Click here to open a connection to the camera and display the Shooting RemoteCapture window It will change to the Disconnect button while a connection is open Click it to close the connection View Button Displays images selected in the Thumbna...

Page 47: ... saved to the folder selected in ZoomBrowser EX If your computer is set to go into standby mode there is no guarantee that RemoteCapture will continue to function after the computer enters standby mode Always turn off the standby function before you start shooting with RemoteCapture The rotation settings in RemoteCapture cannot be used if your camera is equipped with the Auto Rotate function and i...

Page 48: ...a frame after a specified number of seconds 1 In the Shooting RemoteCapture window click the Timer Shooting tab The Timer Shooting window will display 2 Set the timer interval and click Start This will record an image after the specified time has elapsed You can set the time interval between 5 seconds to 60 minutes You can capture up to the number of recordable frames displayed in the Shooting Rem...

Page 49: ...ay Settings dialog will display 2 Select Camera LCD monitor and click OK 3 In the Shooting RemoteCapture window click the Viewfinder On button Selecting Computer only in the Save Images On category allows you to shoot when there is no memory card in the camera or when the camera s memory card is full Sets whether images are saved only to the computer or to both the computer and the memory card in ...

Page 50: ...emoteCapture window by clicking the File menu and selecting Print Index This provides a convenient register and means of checking your images since the file name and shooting date are also printed with each image You can display the subject on a TV connected to the camera by selecting Video Out terminal in Step 2 See the Camera User Guide for instructions to connect the camera to a TV ...

Page 51: ...To save the My Camera Settings to the camera you use the My Camera window The following explains the procedures for displaying the My Camera window 1 The Camera Window will open after you have connected the camera to the computer and started ZoomBrowser EX For starting instructions for ZoomBrowser EX see Starting ZoomBrowser EX p 18 2 Click Set in the Camera Window and select My Camera in the pop ...

Page 52: ... Type can also be selected Displays the list of My Camera Settings files saved onto the computer Add File Button Click here to add a file as one of the My Camera Settings to the My Computer list Play Button Click here to play the selected sound setting Delete Button Click here to delete a setting from the My Computer list Create Sound Button Click here to create a sound file for use as the start u...

Page 53: ...d file If a setting for this category has previously been saved to the camera it will be overwritten Repeat steps 1 3 as required To use this data on the camera change the start up image and sound settings on the camera itself Please see the Camera User Guide for these instructions My Camera Settings can be selected and saved in either of two ways to the camera individually or in theme sets The An...

Page 54: ...o PC This concludes the process of saving the My Camera settings to the computer Repeat steps 1 3 as required Adding New Data to the My Camera Window To add new data to the My Camera window you need to create it save it to the computer and add that file to the My Camera window Create an Original Start up Image File and then Add It Start by creating the image file that will become the start up imag...

Page 55: ...ile using the My Camera Sound Maker window QuickTime is required to play the recorded sound 1 Click Camera Memory Card in the Main Window of ZoomBrowser EX and select My Camera Settings in the next menu The Select My Camera dialog will display 2 Select Start up Image Start up Sound Operation Sound Selftimer Sound and Shutter Sound and click OK The My Camera window will display 3 In the My Camera w...

Page 56: ... the sound file you will be creating followed by the Record button Click the Start_up Sound tab in this example 5 Click the Start button Recording will start To open a sound file already saved to the computer click the Open button in place of the Record button Then skip to Step 8 ...

Page 57: ...time limits Adjust the time of the recording with the blue or red switch The extra data outside the starting and finishing switches can be erased by clicking the Cut button 9 Click the Save tab confirm that the sound file was created input a file name and then save it 10 Click the Save button add a file name and save it 11 Click to close the My Camera Sound Maker window Repeats steps 4 10 as requi...

Page 58: ...bed in the Saving the My Camera Settings to the Camera section p 47 To delete a setting select the file name and click the Delete button at the bottom of the My Computer list Record the sound as an 11 025 kHz or 8 000 kHz 8 bit mono sound in the WAV format The following chart shows standard time lengths for My Camera Sounds Type Duration in Seconds 11 025 kHz 8 000 kHz Start Up Sound 1 0 sec or le...

Page 59: ...ions 53 Using the Software on the Macintosh Platform Preparations This chapter explains the basic procedures for installing the software Read this material before you connect the camera to the computer for the first time ...

Page 60: ...ace the Canon Digital Camera Solution Disk in the computer s CD ROM drive 3 Double click the CD ROM icon followed by the Mac OS X and Canon Digital Camera Installer icons With Mac OS 9 double click the CD ROM icon followed by the Mac OS 9 and Canon Digital Camera Installer icons The installer panel will display automatically 4 Click Digital Camera Software Installation This will start the installa...

Page 61: ...sk from the CD ROM drive when the installation is complete This concludes the software installation Continue by downloading images to the computer p 65 See Uninstalling the Software p 109 to delete the software installed with these procedures ...

Page 62: ...56 MEMO ...

Page 63: ...tform The Basics This chapter explains the procedures for using ImageBrowser to download the camera s images to the computer and print them Read this chapter after completing the preparations in the Using the Software on the Macintosh Platform Preparations section ...

Page 64: ...s not start proceed to Step 3 2 Click at the upper left of the iPhoto or Image Capture window to close it 3 Double click the Canon ImageBrowser icon on the desktop If the Canon ImageBrowser icon does not appear on the desktop double click the Canon Utilities folder on the drive on which the program was installed followed by the ImageBrowser folder and ImageBrowser icon 4 Click Canon Camera in the ...

Page 65: ...art up at the same time as the Camera Window Step 6 is not required when neither program starts up automatically 6 Click the icon at the top left of the iPhoto or Image Capture window to close the program 7 Confirm that the images from the camera are displayed as thumbnails tiny versions in the Camera Window Your camera model name or Canon Camera and the USB port number e g 1 will appear here Thum...

Page 66: ... and select Preferences 2 Select Other from the Camera Preferences list box 3 Select ImageBrowser in the program selection window 4 Close Image Capture ImageBrowser will start automatically from the next connection onward Mac OS X v10 1 1 Start Image Capture and select Other from the Hot Plug Action list box 2 Select ImageBrowser in the program selection window 3 Close Image Capture ImageBrowser w...

Page 67: ...era is connected 3 Confirm that USB port is selected as the port option and that your camera model name or Canon Camera are selected as the detected camera Click Set The Camera Window will open and display the camera images as thumbnails tiny versions In the ImageBrowser Automation Wizard dialog you can select the action that is carried out after ImageBrowser starts Confirm that this option is sel...

Page 68: ...ge How to Set ImageBrowser to Not Start Automatically 1 Click the Apple menu and select Control Panels and Canon ImageBrowser Auto Launch The Settings for USB Connection dialog will display 2 Click The application program below will start to clear the check mark 3 Click the close box at the upper left to close the window To change the settings click Settings Change and select the desired action in...

Page 69: ...mageBrowser Double click the Canon ImageBrowser icon on the desktop If the icon does not appear on the desktop double click the folder in which you installed the program followed by the Canon Utilities and ImageBrowser folders and the ImageBrowser file 3 Double click the DCIM folder in the Explorer View Section Place the memory card in an adapter if required Insert the loaded adapter into the slot...

Page 70: ...The images from the memory card will display as thumbnails in the Camera Window Next download images to the computer p 65 See Memory Card Folder Structure p 110 for information about memory card folder structures and file names ...

Page 71: ...owser Window and bring it to the foreground 2 Select the Users folder and the subfolder labeled with your user name on the startup disk Mac OS 9 users should select Macintosh HD in the Explorer View section 3 Click the File menu and select New Folder This will create a folder labeled Untitled 4 Input a new name and press the return key This will replace the name with the one you type Explorer View...

Page 72: ... to the new folder 1 Click the Camera Window to bring it to the forefront 2 Click the images to download A blue frame appears around selected images You can select multiple images by holding the shift key while clicking images Thumbnail The movie icon displays on movie thumbnails RAW displays on RAW images ...

Page 73: ...e top left of the Camera Window Your camera uses a standard image transfer protocol called the Picture Transfer Protocol PTP With the PTP protocol and Mac OS X you can easily download images by connecting the camera to the computer with a USB cable and using the software preinstalled on your operating system such as iPhoto and Image Capture You do not even need to install ImageBrowser However ther...

Page 74: ...appears around selected images 2 Click the Print button and select Layout printing from the displayed menu This displays the Layout Options dialog and the Print window 3 Confirm that Custom layout printing is selected and click Next Movie images cannot be printed Layout Options dialog Print window ...

Page 75: ...n for printing Selecting an alternative option allows you to print the images in an index or in a tiled arrangement The Canon perforated paper printing option can be selected with Mac OS 9 The settings available in Step 4 will vary according to the type of layout selected in Step 3 You can start an index print by selecting Index printing in Step 2 Images shot with Exif 2 2 compliant cameras Exif P...

Page 76: ... is also available It provides further information about the program s features and procedures See Using the PDF Manuals p 105 Change the Image Size Drag the border to resize the image Change the default number of images printed per page Rotate the selected image Vertically and horizontally lines up images in the window Edit the Page Title Open the Edit menu and select Edit Header Change the Layou...

Page 77: ...apter explains how to use various ImageBrowser features such as how to play movies create panoramic images and operate the camera shutter from the computer Proceed to this chapter once you have mastered the basic ImageBrowser procedures in the Using the Software on the Macintosh Platform The Basics chapter ...

Page 78: ... click an image with a movie icon in the ImageBrowser s Browser Area QuickTime Player will start and replay the movie 1 Double click an image with a movie icon QuickTime Player will start 2 Click the play button in QuickTime Player The movie will replay ...

Page 79: ...s Browser Area 2 From the File menu Select RAW image Processing This will start File Viewer Utility and display the selected RAW image 3 Adjust the image quality as required See Image Adjustment features p 75 for instructions 4 Click the File menu and select Save File and Convert and save in file This will display the Save File dialog 5 Select a file destination and format for the image you wish t...

Page 80: ... Selection Button Selects the method for selecting images Buttons for selecting images VersionInformation Button Displays the program version information Displays a histogram distribution of brightness data for the image Displays the image information here Comment Box A description of up to 60 characters can be input here Display Mode List Box Selects the thumbnail or preview display mode Display ...

Page 81: ...pness select Custom Effect for the Photo Effect mode setting This section displays when a camera model name is selected in the Model Specific Processing Mode list box Click this button and then a white portion of an image to automatically adjust the white balance to that color Adjusts sharpness Adjusts white balance settings Sets the Photo Effect mode Adjusts image contrast Adjusts image color sat...

Page 82: ...oStitch Start PhotoStitch from ImageBrowser 1 Select a series of images in the ImageBrowser s Browser Area 2 Click the Edit menu and select PhotoStitch A window similar to that below will appear 3 Merge the images following the instructions in the guidance panel at the top of the PhotoStitch window Images shot in Stitch Assist mode with a wide converter teleconverter or close up lens cannot be mer...

Page 83: ...atically arranges them in the correct order and orientation Stitch Assist mode images appear in the Camera Window as shown below You can also start PhotoStitch by clicking the mark shown on images shot in Stitch Assist mode See the Camera User Guide for information about shooting in Stitch Assist mode Images shot in Stitch Assist mode display a mark like this ...

Page 84: ...ve the lens cap on models equipped with them Proceed to Step 4 if your model does not have one 4 Start ImageBrowser 5 Click ImageBrowser s Edit menu and select RemoteCapture 6 Click Connect when the Connect to camera prompt appears The Communication Settings window will display This window only displays on the first connection 7 Confirm that USB port is selected as the port option and that your ca...

Page 85: ...der section If the lighting or distance to the subject changes click Reflect changes to reset these settings Recordable Image Counter Displays the number of images that will fit onto the computer or memory card in the camera Viewfinder Display Click the Viewfinder On button while a connection to the camera is open to display the image appearing in the camera s viewfinder Viewfinder On Off Button T...

Page 86: ...settings cannot be set with RemoteCapture Thumbnail View Displays thumbnails of all the images shot after RemoteCapture is started Connect Disconnect Button Click here to open a connection to the camera and display the Shooting RemoteCapture window It will change to the Disconnect button while a connection is open Click it to close the connection View Button Displays images selected in the Thumbna...

Page 87: ...ically saved to the folder selected in ImageBrowser If your computer is set to go into sleep mode there is no guarantee that RemoteCapture will continue to function after the computer enters sleep mode Always turn off the sleep function before you start shooting with RemoteCapture The rotation settings in RemoteCapture cannot be used if your camera is equipped with the Auto Rotate function and it ...

Page 88: ...a frame after a specified number of seconds 1 In the Save RemoteCapture window or Shooting RemoteCapture window click the File menu and select Timer Shooting The Timer Shooting window will display 2 Set the timer interval and click Start This will record an image after the specified time has elapsed You can set the time interval between 5 seconds to 60 minutes You can capture up to the number of r...

Page 89: ...the File menu and select Camera Display Settings The Camera Display Settings dialog will display 2 Select Camera s LCD monitor and click OK 3 In the Shooting RemoteCapture window click the Viewfinder On button Selecting Computer only in the Save Images On category allows you to shoot when there is no memory card in the camera or when the camera s memory card is full Sets whether images are saved o...

Page 90: ...emoteCapture window by clicking the File menu and selecting Print Index This provides a convenient register and means of checking your images since the file name and shooting date are also printed with each image You can display the subject on a TV connected to the camera by selecting Video Out terminal in Step 2 See the Camera User Guide for instructions to connect the camera to a TV ...

Page 91: ...gs saved onto your computer to the camera Use ImageBrowser to perform this function Displaying the My Camera Window To save the My Camera Settings to the camera you use the My Camera window The following explains the procedures for displaying the My Camera window 1 The Camera Window will open after you have connected the camera to the computer and started ImageBrowser For starting instructions for...

Page 92: ...Data to the My Camera Window p 88 Type Select the My Camera Settings type Displays the list of My Camera Settings files saved onto the computer Add Button Click here to add a file as one of the My Camera Settings to the My Computer list Play Button Click here to play the selected sound setting Send to Trash Button Click here to delete a setting from the My Computer list Save to Camera Button Click...

Page 93: ...Camera button This concludes the process of saving the My Camera Settings to the camera To use this data on the camera change the start up image and sound settings on the camera itself Please see the Camera User Guide for these instructions My Camera Settings can be selected and saved in either of two ways to the camera individually or in theme sets The Animal theme for example features an animal ...

Page 94: ... This concludes the process of saving the My Camera Settings to the computer Adding New Data to the My Camera Window To add new data to the My Camera window you need to create the new data save it to the computer and add that file to the My Camera window Create an Original Start up Image File and then Add It Start by creating the image file that will become the start up image and save it to the co...

Page 95: ...the WAV format after you have copied the sound file Then proceed with the steps on the previous page To delete a setting select the file name and click the Send to Trash button at the bottom of the My Computer list With Mac OS 9 you can use the standard issue SimpleSound program to record a sound file Record the sound as an 11 025 kHz or 8 000 kHz 8 bit mono sound in the WAV format The following c...

Page 96: ...90 MEMO ...

Page 97: ...are package and the procedures for connecting to a computer and preparing for data transfers vary between camera models Certain software functions may also not be supported by some camera models Read this section to confirm the capabilities of your camera model ...

Page 98: ...pp 94 100 Programs and Compatible Operating Systems The CD ROM labeled Canon Digital Camera Solution Disk is provided with all models It contains the following programs Program Compatible Operating System Windows Macintosh 98 Me 2000 XP OS 9 OS X ZoomBrowser EX ImageBrowser TWAIN Driver WIA Driver File Viewer Utility PhotoRecord PhotoStitch RemoteCapture ...

Page 99: ...ng USB mice or keyboards at the same time as the camera If this occurs disconnect the other devices from the computer and try reconnecting the camera Do not connect two or more cameras at the same time to the same computer via the USB interface The connections may not operate correctly Never allow the computer to go into standby sleep mode while a camera is connected via the USB interface If it do...

Page 100: ...nnection is established CD ROMs in the Package Canon Digital Camera Solution Disk ArcSoft Camera Suite 2 0 See ArcSoft Camera Suite 2 0 CD ROM p 102 for information about the features and installation procedures for the programs on the disk Non Supported Programs and Features All programs and features are supported USB Port USB Cable To the Digital Terminal 1 Open the terminal cover by slipping a ...

Page 101: ... when a connection is established CD ROMs in the Package Canon Digital Camera Solution Disk ArcSoft Camera Suite 2 0 See ArcSoft Camera Suite 2 0 CD ROM p 102 for information about the features and installation procedures for the programs on the disk Non Supported Programs and Features All programs and features are supported USB Port USB Cable To the Digital Terminal 1 Slip a fingernail under the ...

Page 102: ...CD ROMs in the Package Canon Digital Camera Solution Disk ArcSoft Camera Suite 1 2 See ArcSoft Camera Suite 1 2 CD ROM p 104 for information about the features and installation procedures for the programs on the disk Non Supported Programs and Features RAW images cannot be recorded The camera s LCD monitor will not display images and the Video OUT settings cannot be set while the Viewfinder functi...

Page 103: ...amera Solution Disk ArcSoft Camera Suite 1 2 See ArcSoft Camera Suite 1 2 CD ROM p 104 for information about the features and installation procedures for the programs on the disk Non Supported Programs and Features RAW images cannot be recorded The camera s LCD monitor will not display images and the Video OUT settings cannot be set while the Viewfinder function is on in the Shooting RemoteCapture...

Page 104: ...epare the camera to exchange data with the computer CD ROMs in the Package Canon Digital Camera Solution Disk ArcSoft Camera Suite 1 2 See ArcSoft Camera Suite 1 2 CD ROM p 104 for information about the features and installation procedures for the programs on the disk Non Supported Programs and Features RAW images cannot be recorded USB Port USB Cable To the Digital Terminal 1 Open the terminal co...

Page 105: ...prepare the camera to exchange data with the computer CD ROMs in the Package Canon Digital Camera Solution Disk ArcSoft Camera Suite 1 2 See ArcSoft Camera Suite 1 2 CD ROM p 104 for information about the features and installation procedures for the programs on the disk Non Supported Programs and Features RAW images cannot be recorded USB Port USB Cable To the Digital Terminal 1 Open the terminal ...

Page 106: ...amera Suite 1 2 See ArcSoft Camera Suite 1 2 CD ROM p 104 for information about the features and installation procedures for the programs on the disk Non Supported Programs and Features RAW images cannot be recorded The camera s LCD monitor will not display images and the Video OUT settings cannot be set while the Viewfinder function is on in the Shooting RemoteCapture window of RemoteCapture USB ...

Page 107: ...pter introduces the CD ROMs included in your package and the procedures for installing the programs It also explains how to uninstall the programs Read the Troubleshooting section in this chapter if you experience a problem using the programs ...

Page 108: ...with ArcSoft Camera Suite 2 0 Special Effects and Image Editing for Various Purposes ArcSoft PhotoStudio This program can be used to correct colors or brightness levels apply special effects and edit and print images ArcSoft PhotoStudio is Arcsoft Inc s high performance user friendly image editing program Programs for Editing Stills and Movies ArcSoft VideoImpression This program provides simple p...

Page 109: ...nning 2 Place the ArcSoft Camera Suite CD ROM in the drive 3 Open the CD ROM window and double click the PhotoStudio 4 English and PhotoStudio Installer icons Installation will start Follow the onscreen messages to proceed with the installation 4 Click Finish when the message stating that the installation is complete appears Continue by installing ArcSoft VideoImpression Installing ArcSoft VideoIm...

Page 110: ...tills and Movies ArcSoft VideoImpression This program provides simple procedures for compiling a movie from multiple clips or stills and for editing out unwanted frames from movies Installing ArcSoft Camera Suite 1 2 Windows 1 Place the ArcSoft Camera Suite CD ROM in the drive Follow the onscreen messages to install PhotoImpression and VideoImpression If the message does not appear automatically c...

Page 111: ...ons Installation will start Follow the onscreen messages to proceed with the installation 2 Restart the computer after the installation is complete This concludes the installation process for ArcSoft PhotoImpression and ArcSoft VideoImpression Using the PDF Manuals The following PDF format manuals hereafter PDF manuals are provided to explain the features and procedures for using ZoomBrowser EX an...

Page 112: ...amera Solution Disk This explanation uses ZoomBrowser EX to demonstrate how to uninstall a program 1 Click the Windows Start menu and select Programs or All Programs followed by Canon Utilities ZoomBrowser EX and Uninstall ZoomBrowser EX The uninstall utility will start and remove ZoomBrowser EX You can remove other programs with the same procedures PhotoRecord can be uninstalled by clicking the W...

Page 113: ...supplied USB cable to the computer s USB port and the camera s Digital Terminal Prepare the camera for communication with the computer For USB cable connection instructions see Information about Your Camera p 91 A dialog allowing you to select which application program to start will display 2 Click the Cancel button If ZoomBrowser EX is started close it 3 Click the Start menu and select Settings f...

Page 114: ... Scanners and Cameras folder Windows 2000 Windows 98 Select your camera model name or Canon Camera and click Remove Windows Me Select your camera model name or Canon Camera right click the mouse and select Delete If your camera model name does not appear here see the Camera not detected Events dialog won t display or images will not download to the computer p 112 of the Troubleshooting section You...

Page 115: ...era WIA Driver x x Uninstall WIA Driver The uninstall process will start To connect the camera to the computer and download after this point use the following procedures 1 Reinstall the driver 2 Connect the camera to the computer with the USB cable Uninstalling the Software Macintosh Uninstall the programs by dragging the application s folder the folder in which it was installed into the Trash and...

Page 116: ...h is inserted as the third digit in the name i e STA_0001 JPG STB_0002 JPG STC_0003 JPG The xxxx in file names represent four digit numbers All folders except the xxxCANON folders contain image settings files Do not open or delete them IMG_xxxx JPG JPEG format images CRW_xxxx CRW RAW format images CRW_xxxx THM STx_xxxx JPG Stitch Assist mode images MVI_xxxx AVI Movies MVI_xxxx THM SND_xxxx WAV Sou...

Page 117: ...or Second Edition System with a genuine Apple Computer built in USB port Is the camera correctly connected to the computer See Information about Your Camera pp 94 100 for the correct connection procedures Also check to ensure that you are using the correct cable and that it is securely attached at both ends Is the camera set to the replay mode some models only Some models require the camera to be ...

Page 118: ...ter Next read Start by Checking This on the previous page and resolve the problem Camera not detected Events dialog won t display or images will not download to the computer when camera is connected to the computer via a USB cable Cause 1 There is a problem with one of the items in the Start by Checking This section p 111 Solution Resolve the problem Cause 2 The USB Driver is not installed Windows...

Page 119: ... uninstall it first and then reinstall it Solution 2 If the problem is not resolved with the procedures in Solution 1 continue by implementing the following procedures The specific steps are explained below 1 Check to see if the camera is being recognized as an other device 2 Delete the driver and the setup information files if it is being recognized as an other device 3 Reinstall the driver This ...

Page 120: ...n Camera if it appears in one or more places in the Other devices or Imaging devices categories 6 Close the System Properties window Delete the setup information files 7 Double click the My Computer icon on the desktop followed by the C drive Winnt folder and Inf folder There are other potential reasons for the problem if the Other devices or Imaging devices categories do not appear or your camera...

Page 121: ...eras that you noted down in Step 9 If the Inf Folder Is Not Visible in the Winnt Folder Use the following procedures to show all files and folders 1 Open the Winnt folder 2 Click the Tools menu and select Folder Options 3 Click the View tab 4 In the Files and Folders category in the Advanced Settings section set Hidden files and folders to Show hidden files and folders Remove the check marks from ...

Page 122: ...categories if it is being recognized as an other device 4 Select your camera model name or Canon Camera and click Remove 5 Click OK in the confirmation dialog Delete all instances of your camera model name or Canon Camera if it appears in one or more places in the Other devices or Imaging devices categories The Inf folder contains numerous files critical to the computer s operation Be extremely ca...

Page 123: ...esents numerals If the Inf Folder Is Not Visible in the Windows Folder Use the following procedures to show all files and folders 1 Windows 98 Click the View menu and select Folder Options Windows Me Click the Tools menu and select Folder Options 2 Click the View tab 3 Windows 98 Set the Hide files section to Show all files Windows Me Set the Hidden files and folders section to Show hidden files a...

Page 124: ... Windows Start menu followed by Control Panel and Appearance and Themes With Windows 2000 Windows Me or Windows 98 click the Start menu and select Settings followed by Control Panel 2 Click the Display icon followed by the Settings tab Advanced button and Troubleshoot tab With Windows 2000 click the Display icon followed by the Settings tab Advanced button and Troubleshoot tab With Windows Me or W...

Page 125: ... up to this point and click the Start button e g C Program Files Canon ZoomBrowser EX Database My Database zbd This will display the titles and comments input in the earlier versions in the comments section of ZoomBrowser EX 4 If You Had Images in a Folder Below the Program Files Folder Image files in the Program Files folder or a subfolder cannot be displayed in ZoomBrowser EX 4 from that locatio...

Page 126: ...s 22 E E mail 5 Events Dialog 18 112 Exif 2 2 Exif Print Macintosh 69 Windows 28 Explorer View 58 63 65 F File Viewer Utility 5 Macintosh 73 Windows 33 Folder New 65 Folder Area 31 Function Buttons 30 31 I ImageBrowser 4 5 Auto Start 60 Automation Wizard Window 61 Starting 58 Information about Your Camera 91 Installer Panel Macintosh 54 Windows 11 Installing Software Macintosh 54 USB Driver 10 Win...

Page 127: ... with the date 26 Programs and Compatible Operating Systems 92 PTP Picture Transfer Protocol Macintosh 67 Windows 24 Q QuickTime Windows 36 49 QuickTime Player Macintosh 72 Windows 32 R RAW Images 5 Macintosh 66 73 Windows 22 33 RemoteCapture 5 Macintosh 78 Windows 38 S Save Folder for Images 23 Save RemoteCapture Window Macintosh 80 Windows 40 Scanners and Cameras Wizard 24 Shooting RemoteCapture...

Page 128: ...Index 122 U Uninstalling Software Macintosh 109 Windows 106 USB Driver 12 Uninstalling 107 W Windows Explorer 24 Z ZoomBrowser EX 5 18 Starting 18 Version 2 3 119 ...

Page 129: ...123 MEMO ...

Page 130: ...124 MEMO MEMO ...

Page 131: ... Limited Warranty supplied with your camera ArcSoft Customer Support North America 46601 Fremont Blvd Fremont CA 94538 Tel 510 440 9901 Mon Fri 8 30 AM 5 30 PM PST E mail support arcsoft com Other Regions Please see the ArcSoft web site http www arcsoft com maininternational html ...

Page 132: ...CDI E089 010 XX02CHXX 2003 CANON INC PRINTED IN JAPAN Software Starter Guide For Version 13 ...

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