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Get reinforcement strips on the output

Introduction

When there is no reinforcement strip on the output, then:
• The reinforcement strip is not correctly installed.
• The reinforcement strip is not available.

Procedure

1.

Open the side door of the reinforcement unit.

2.

When the protection sheet is not on the reinforcement strip (situation A), it is not a mechanical
error. You must insert a new tape roll

Insert a new tape roll on page 259

When this error occurs often, call your local service representative.

3.

When the protection sheet is still on the reinforcement strips (see situation B), it is a mechanical
error.

[39] Situation A: No mechanical error. Situation B: Mechanical error.

4.

Remove the strips.

[40] Removing the tape

5.

Remove all tape between the rollers and the knives .

6.

Install a new trailing strip of tape between the rollers and the knives.

Get reinforcement strips on the output

Chapter 9 - Solve Problems

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Summary of Contents for Oce PlotWave 450

Page 1: ...Operation guide Océ PlotWave 450 550 ...

Page 2: ...no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Furthermore Océ reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revision or changes Edition 2016 03 US ...

Page 3: ...ks or trademarks of Microsoft Corporation in the United States and or other countries Mozilla and Firefox are registered trademarks of Mozilla Systems Incorporated PostScript 3 is a registered trademark of Adobe Systems Incorporated QR Code is a registered trademark of DENSO WAVE INCORPORATED PlanWell Collaborate is a registered trademark of ARC Document Solutions Products in this publication are ...

Page 4: ......

Page 5: ...print jobs 32 The folding device optional 34 Workflow of the Océ ClearConnect user panel 35 The home screen 35 The job queue and the system menu 37 Presets templates and advanced settings 39 Job preview 40 The cloud 41 Chapter 3 Define your Workflow with Océ Express WebTools 43 Getting Started 44 Océ Express WebTools 44 Set another language for Océ Express WebTools 45 User roles and authorizations...

Page 6: ...cate 89 Configure the presets and stamping 90 What you need to know about presets 90 Set the default copy preset 91 Configure the custom copy preset 92 Set the default print preset 93 Configure the custom print preset 94 Make a custom preset available on the user panel 95 Create a stamp 96 Configure the Templates 97 Fold and Scan templates 97 Create a new template 98 Delete all templates 99 Import...

Page 7: ...t Printer Driver 2 for Microsoft Windows to send a print job 152 Use the Océ PostScript 3 Driver to send a print job 154 Use Océ Publisher Mobile to send a print job 155 Print from your mobile device 157 Use FTP to send a print job 158 Use LPR to send a print job 159 Use the cloud to send a print job 160 Use the home folder to send a print job 161 Troubleshoot print job submission 162 Print Jobs 1...

Page 8: ... 227 Update your System 228 Update the system software on the user panel 228 Update the system software in Océ Express WebTools 229 Install the system security patches in Océ Express WebTools 230 Replace the Media 231 Remove a media roll 231 Unpack the media roll 234 Load a media roll position 1 236 Load a media roll position 2 240 Media types 244 Media sizes 246 Refill the Toner 248 Refill the to...

Page 9: ...ction 289 Clear a media jam in the second fold section 291 Clear a media jam in the folder transport section 294 Clear a media jam in the belt unit 295 Clear a tape jam in the reinforcement unit 297 Get reinforcement strips on the output 299 Use the circuit breaker 300 Disconnect the network cable and the mains supply cable 301 Event messages 302 Print a demo print 305 Print a test print 306 Print...

Page 10: ...Contents 10 ...

Page 11: ...Chapter 1 Introduction ...

Page 12: ...en square brackets Button feature or value of the Océ PlotWave 450 550 user in terface text between angle brackets Key on your keyboard text between quotes Feature or value of the Windows operating system text displayed with the Courier font Path from your Windows operating system or from a soft ware application Symbols used in this manual The following symbols are used in this manual to explain p...

Page 13: ...carefully and make sure not to perform the described operations The use of heat resistant gloves is mandatory when you carry out the actions concerned The use of eye protection is mandatory when you carry out the actions concerned The use of protective clothing is mandatory when you carry out the actions concerned The use of safety footwear is mandatory when you carry out the actions concerned Saf...

Page 14: ...nload website under the product name http downloads oce com Available as a PDF file Océ Large Format Systems Connectivity Administration guide On the download website under the product name http downloads oce com Available as a PDF file in English only Océ PlotWave ColorWave Systems Secur ity Administration guide On the download website under the product name http downloads oce com Available as a ...

Page 15: ...ion Océ Publisher Select Documentation Availability User guide Océ Publisher Select On the download website under the product name http downloads oce com Available as a PDF file in multiple languages Online Help Embedded in the application Available in multiple languages Available documentation Chapter 1 Introduction 15 ...

Page 16: ...Available documentation 16 Chapter 1 Introduction ...

Page 17: ...Chapter 2 Get to Know the Printing System ...

Page 18: ... tem on page 19 Define and configure the settings Define your Workflow with Océ Express WebTools on page 43 Daily use Use the printer for copy print and scan jobs Print Jobs on page 163 Copy Jobs on page 172 Scan Jobs on page 195 Optionals Use the Océ PlotWave folder Use the Folder on page 215 Maintenance and support Maintain the system Maintain the Printing Sys tem on page 227 Get support to solv...

Page 19: ...with or without the optional Océ Scanner Express requires a specific floor space working area as indicated in the illustration below 1560mm 61 4 1620mm 63 8 1403mm 55 2 60mm 2 4 600mm 23 6 803mm 31 6 Connect your Printing System Chapter 2 Get to Know the Printing System 19 ...

Page 20: ...Plug the other side of the mains supply cable into the wall socket 3 Make sure one end of the network cable is plugged into the modem or router of your company network 4 Plug the other end of the network cable into the network connection at the right back of the printer C to connect the printer to your company network C Connect the mains supply cable and the network cable 20 Chapter 2 Get to Know ...

Page 21: ...ged in Make sure the network cable is plugged in For more information see Connect the mains supply cable and the network cable on page 20 Procedure 1 Switch on the power switch at the left back of the printer Switch on the printing system Chapter 2 Get to Know the Printing System 21 ...

Page 22: ...ps Procedure 1 Press the on off button at the front of the printer to switch the printing system off The button light starts to blink NOTE You can also use the Shut down button in Océ Express WebTools IMPORTANT Wait until the on off button stops blinking Turn off the printing system 22 Chapter 2 Get to Know the Printing System ...

Page 23: ...2 Switch off the power switch at the back of the printing system Turn off the printing system Chapter 2 Get to Know the Printing System 23 ...

Page 24: ...nt to move the printing system to a new location or you want to re adjust the system please contact the service Contact your local service representative or visit the support website http www canon com support for more information Move and re adjust the printing system 24 Chapter 2 Get to Know the Printing System ...

Page 25: ...y Delivery tray that collects the printed sheets 6 USB port USB connector to use a USB mass storage de vice to print from or to scan to 7 Océ ClearConnect multi touch user panel The Océ ClearConnect user panel allows the user to start copy scan or print jobs and to monitor the system and the job status 8 printer top cover Only available in printer only version 9 on off button Button to start or sh...

Page 26: ...side Illustration 1 Component function table No Component Description Function 1 residual toner compartment Gives access to the residual toner container The components of the printer left side 26 Chapter 2 Get to Know the Printing System ...

Page 27: ... the printer on the sticker next to the power switch 2 upper back cover Open the upper back cover with the media jam clearance handle when you want to access the heater section in case of a media jam 3 media jam clearance handle Use this handle to access the paper in case of a paper jam in the heater section The components of the printer back Chapter 2 Get to Know the Printing System 27 ...

Page 28: ...older Carries the media roll 3 media roll 1 Media placed on roll holder in first position 4 media roll 2 Media placed on roll holder in second position 5 roll loading station Groove integrated behind the front cover of the media drawer on which the media can be easily loaded 6 clean cut button Button used to trim a strip of a new or damaged media roll The media drawer 28 Chapter 2 Get to Know the ...

Page 29: ...ake up button Button to Get the printer out of sleep mode Wake the printer up to full functionality 3 USB port Insert a USB key to Print a file directly from the USB key Save a scan file directly on the USB key The port green light starts to blink during data transfer 4 stop button Button with a red light to Immediately interrupt a scan job Stop a print job after the page that is being printed 5 h...

Page 30: ...output refeed protector Prevents that your output is refed into the scan ner 3 original feeding table Use the original feeding table to feed the origi nal into the scanner face up 4 open levers Use the open levers to open the top cover 5 originals exit Exit for the scanned original The components of the scanner optional 30 Chapter 2 Get to Know the Printing System ...

Page 31: ...off the scanner 5 open levers Use the open levers to open the top cover of the scanner 6 original support rollers A set of rollers to guide the original 7 scanner top cover rollers A set of rollers in the top cover to guide the orig inal 8 original sensors Sensors to detect the original 9 transparent contact plates Cover of the image sensors 10 original feeding table Use the original feeding table...

Page 32: ...op Delivery Tray can collect up to 100 prints When the sensor detects that the delivery tray is full the printer will stop printing The message The Top Delivery Tray is full Remove the printed output appears on the user panel Remove the paper to continue printing If you select Back output your printed output is by default delivered at the back of the printer Your printed output is delivered face u...

Page 33: ...le with the Film 3 5 mil No delivered to the Back output Film 4 5 mil No delivered to the Translucent No delivered to the Vellum No delivered to the The delivery destination for print jobs Chapter 2 Get to Know the Printing System 33 ...

Page 34: ...le with the Océ PlotWave folder The Océ PlotWave folder The Océ PlotWave folder can be used with a reinforcement unit and belt unit A technician is required to install the folder and configure the system For more information on the folder see Use the Folder on page 215 The folding device optional 34 Chapter 2 Get to Know the Printing System ...

Page 35: ...nu In the dynamic bar you can access the system menu When you tap the system menu thumbnail a new window opens with a dynamic view of the system and printer setup set tings 3 Copy tile Scan tile Print tile These dynamic tiles help you to perform copy scan and print jobs Select the correct tile for your job When you tap one of the tiles and then use the Smart Access you can start your job immediate...

Page 36: ...cess The view shows the width and alignment of your document while it slides through the Smart Access 6 green button The green button is dynamic and appears on all screens in the bottom right corner of the display When the button is green the printer is ready to process your job When the button is gray the printer is not ready to process your job The home screen 36 Chapter 2 Get to Know the Printi...

Page 37: ... 1 job and printer status View information on the job and the printing system such as Job information of the active job The printer status e g printing toner low folder connected etc 2 system menu Tap the system thumbnail to access the system menu 3 job queue Tap on the active job to open the job queue window See all the listed jobs and access them when you tap the job settings Move the listed job...

Page 38: ...up menu gives general information on the printer In the list you can get access to Switch between first and second language Counters Test prints Finishing device Print density Clear system Scanner Network settings Security System update About Offline folding when the integrated folder is installed Clean the knife when the integrated folder is installed The job queue and the system menu 38 Chapter ...

Page 39: ...eset tiles show the default settings for your job The presets are divided into categories such as Media Lay out etc When you tap a preset tile it gives quick access to a short list of other presets you can choose 2 job pane The job pane helps to manage jobs Information is given on your job Make sets Delete a job Tap a tile to switch between the presets settings window and a window with a preview o...

Page 40: ...mage to see it in more detail You can shift between the various job files that are part of one location Swipe left or right to view the other job files Tap the Edit tile in the job pane to open the preset window In the preset window tap the View tile to go back to the preview win dow NOTE If you have a multi page job you can only view the first page Job preview 40 Chapter 2 Get to Know the Printin...

Page 41: ... on how to use the cloud for print jobs see Use the cloud to send a print job on page 160 Concept of the cloud The cloud can be seen as a virtual network drive you use to send files to but also to save and share files on There are general cloud applications such as SharePoint or applications via a HTTP URL but companies can also use their own private and internal clouds Working with the cloud on t...

Page 42: ...mart Access of the print tile user panel Select the file you want to print user panel Tap the green button user panel For scan jobs Insert the original and select the scan tile user panel Select the template with the cloud set as destination in the Smart Access user panel Tap the green button user panel Open the cloud application on your PC or mobile device and find the scanned file there PC or mo...

Page 43: ...Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 44: ...ings in Océ Express WebTools you must log in with one of three predefined user roles For more information see User roles and authorizations on page 46 Monitor the status of the printing system How to access Océ Express WebTools To access Océ Express WebTools Enter the product name of the printer as a Hostname for example http PlotWave3XX in the workstation web browser or Enter the printer s IP add...

Page 45: ...Firefox The following languages are supported Dutch UK English German French US English Spanish Danish Italian Swedish Norwegian Finnish Portuguese Polish Hungarian Czech Japanese Simplified Chinese Traditional Chinese Russian and Korean NOTE The language setting does not influence the language on the user panel On the user panel you can choose between the First language and the Second language Yo...

Page 46: ...assword for daily use of the system Overview of user roles and authorizations The table below displays the different user roles and the authorizations that belong to the role User role Description Key operator Besides the normal use of the system the Key Operator takes care of the system s daily maintenance The Key operator is authorized to change all default settings in the Pref erence tab of Océ...

Page 47: ...OTE Once you have logged in the log in lasts for the duration of the browser session If you have not been active for more than 30 minutes the session expires and you need to login again For security reasons it may be useful to periodically change the password for the three access modes in Océ Express WebTools Procedure 1 Click on the value of the setting you want to edit A login window opens 2 Sel...

Page 48: ...ication of a setting it is advised to log out again Procedure 1 Click the log out hyperlink in the top right hand corner of the screen or 2 Close the screen of your internet browser Log out after your session 48 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 49: ... Administrator password or Power User password depending on the password you want to change A new window opens 3 Log in as Key operator to change the key operator password The default key operator password is KeyOp System administrator to change the system administrator password The default system administrator password is SysAdm Power user to change all the passwords The default power user passwo...

Page 50: ... Sleeping Energy saving state State when not all functionality is available due to printer sleeping Warming up State when not all functionality is available due to print er warming up Initializing State when the system software is initializing Printer paused The system pauses the print queue but keeps access to all other functionality Processing The system is receiving or processing data Ready to ...

Page 51: ...vice States Icon Description no icon Remote Service is either disabled or enabled and connected to Océ Remote Service is enabled but could not connect to Océ Remote assistance to the system is enabled and currently accepting a connection The E shredding states Icon Description no icon E shredding is disabled E shredding is enabled or busy A tooltip is available with extra information The system mo...

Page 52: ...istrator To remotely shut down the printing system you can click on Shut down in the Support tab of Océ Express WebTools When the printing system is on you can also use this button to restart the system Shut down or restart the system 52 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 53: ...xpress WebTools are default values for the general system behavior You can define a number of job settings in the printer drivers or the job submission tools The settings defined in the printer drivers or the job submission tools always overrule the settings defined in Océ Express WebTools Define the defaults Chapter 3 Define your Workflow with Océ Express WebTools 53 ...

Page 54: ...e settings group you want to edit for example Preferences System defaults Regional settings 2 Click directly on the value of a setting when you want to edit a single setting or click Edit in the settings group bar to access a window with all settings if you want to edit more settings in the group 3 Modify the settings A setting is enabled when you check the box 4 Click Ok to confirm or Cancel to r...

Page 55: ...w configuration in the upper right hand corner of the screen A window opens 3 Scroll through the list of settings The first column displays the setting and the second column displays the values A indicates that the value of the setting is different than the original factory default value NOTE You can print the information with the standard print function of your browser View and check the settings...

Page 56: ...rs and the passwords for external locations are excluded from the file for security reasons License information is not included in the file either Procedure 1 Open the Configuration tab or the Preferences tab 2 Click on Save configuration in the upper right hand corner of the tab A window opens 3 Navigate to a location on the network to store the file 4 Save the settings hostname of printer date x...

Page 57: ...or Power user The loaded settings depend on the login profile Only the settings corresponding to the user login are loaded Procedure 1 Open the Configuration tab or the Preferences tab 2 Click on Restore configuration in the upper right hand corner of the screen A window opens 3 Navigate to a location on the network and select the settings file 4 Click Ok to load the settings file or Cancel to clo...

Page 58: ...y restore the System Administrator settings To restore all the factory default settings you must log in as a Power User Procedure 1 Open the Configuration tab or the Preferences tab 2 Click on Restore defaults in the upper right hand corner of the screen A window opens 3 Click Ok to restore the factory default settings or Cancel to close the window without restoring the factory defaults Restore th...

Page 59: ...t presets see Set the default print preset on page 93 Overview of the Print job defaults Basic settings Open the Preferences Print job defaults tab Go to Basic and click Edit in the upper right hand corner Setting Description Number of sets Enter the default value for the number of times you want your jobs to be printed Collate Select On sort by set to sort your output by set 123 123 Select Off so...

Page 60: ...IN ANSI etc Select Synchro to cut the print at the end of the image Select Custom numeric to cut the print at a specific length Custom print length Enter the cut length of your print job Add leading strip When you enter a value the printer adds a blank strip of the speci fied length at the top of the output Add trailing strip When you enter a value the printer adds a blank strip of the speci fied ...

Page 61: ...For more information see Set the rotation mode on page 134 Alignment Select any of the options to define where to align the image on the media For more information see Set the alignment mode on page 135 Horizontal shift Define how much you want the image to shift horizontally in the chosen alignment position Vertical shift Define how much you want the image to shift vertically in the chosen alignm...

Page 62: ...ob settings Open the Preferences Copy job defaults settings tab Click Edit in the upper right hand corner of the General copy job settings Setting Description Productivity mode for copy Lines text only Select Standard for default speed Select Productive for optimized speed originals are scanned faster Media selection policy Select Next larger to continue printing with a larger size me dia Select E...

Page 63: ...pper right hand corner of the General scan job settings section Setting Description File extension for scan to PDF Enter any text string The string is the file extension for scan to PDF default PDF File extension for scan to TIFF Enter any text string The string is the file extension for scan to TIFF default TIF File extension for scan to JPEG Enter any text string The string is the file extension...

Page 64: ... sent to the printer Jobs in a Smart Inbox You can use Smart Inboxes to manage your jobs When you open the Jobs tab in Océ Express WebTools the Smart Inbox section displays an overview of the Smart Inboxes Define one or more Smart Inbox names that allow you to easily organize and access your jobs For more information see The Smart Inbox in the Jobs tab on page 65 and Create and open a Smart Inbox ...

Page 65: ... the jobs waiting to be printed or scans waiting to be sent The options listed above the queue section allow you to move a selected job to the top of the queue to delete a job to retry sending a job or to send a scanned job to a specific location When you click Delete all all jobs are deleted from the queue Control your jobs in the Smart Inbox section You can create and open a Smart Inbox in the S...

Page 66: ... print edit send to save or delete the jobs Get an overview of all jobs on the system When you enable the Preferences System defaults Job management Display a view on all Smart Inbox jobs setting all jobs can be displayed in one overview The Smart Inbox in the Jobs tab 66 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 67: ...ction NOTE The Smart Inboxes created in the Smart Inbox section are only visible on your personal browser When you send a print job to the specific Smart Inbox that Smart Inbox also becomes visible on the user panel The Smart Inboxes created in the Smart Inbox section are not permanent Once the Smart Inbox is empty it will disappear Step Action 1 Select the Jobs tab 2 Click on Open Smart Inbox 3 C...

Page 68: ...in Publisher Express are not permanent Once the Smart Inbox is empty it will disappear Step Action 1 Select the Jobs tab 2 Click on Create new job in the Publisher Express section 3 In the Workflow section click on the Smart Inbox field A drop down list with Smart Inboxes that contain one or more jobs opens 4 Enter the name of the new Smart Inbox and press Enter 5 Click Ok to send the print job to...

Page 69: ...x is empty it will always be available on the user panel Step Action 1 Open the Configuration Smart Inbox tab 2 Click on Create new A window opens 3 Enter a Name recognizable for the user This name appears on the user panel 4 Enter a Description 5 Click OK to confirm Create and open a Smart Inbox Chapter 3 Define your Workflow with Océ Express WebTools 69 ...

Page 70: ...mart Inbox cannot be deleted and will always be present Close a Smart Inbox in the Jobs tab Smart Inbox section Step Action 1 Open the Jobs tab 2 Click on the X button at the right hand side of the Smart Inbox bar Delete a Smart Inbox in the Configuration tab Smart Inbox section Step Action 1 Open the Configuration Smart Inbox tab 2 Select the Smart Inbox you want to delete 3 On the right hand sid...

Page 71: ...d Printed Indicates that the job has been printed Attention needed General error message Account data missing State when the account data for the job is missing Overview of the job states in the Job queue State Icon Description Receiving Indicates that the Queue is receiving the job data Processing Indicates that the Queue is processing the job data Ready to print Indicates that the job is ready f...

Page 72: ...name When the User authentication setting is enabled rights and the available settings can differ For more information see Enable user authentication on page 77 Procedure 1 Open the Preferences System defaults tab 2 Click Edit in the Job management section or select a specific setting 3 Change the values and make your preferred settings 4 Click Ok to confirm or Cancel to reject your entries Config...

Page 73: ...edure 1 Open the Configuration Connectivity tab 2 Click Edit in the upper right hand corner of the Network adapter section Here you can edit all the settings of the group in one window or 3 Click on a single setting in the list to edit only one setting For example click on the value of the IP type setting to display a window where you can change the value NOTE You can always find a short explanati...

Page 74: ... cookies Procedure Step Action Value 1 Select Tools Internet Options Security Local intranet Custom Level 2 ActiveX controls and plug ins Binary and script behaviours Enable 3 Downloads File download Enable 4 Miscellaneous Allow META REFRESH Enable Launching applications and unsafe files Enable Use Pop up blocker Disable 5 Scripting Active scripting Enable Set the security settings for Microsoft I...

Page 75: ...ternet browser you use set the required minimum browser security settings as indicated below NOTE You must enable cookies Procedure Step Action Value 1 Select Firefox Options Options 2 Content Block pop up windows Disable Enable Javascript Enable Set the security settings for Mozilla Firefox Chapter 3 Define your Workflow with Océ Express WebTools 75 ...

Page 76: ... select depends on the network card type Procedure 1 Open the Configuration Connectivity tab 2 Click on Edit in the Network adapter section or click on the Link speed and duplex mode setting 3 Select the value Automatic detection is default 4 Click on Ok to confirm or Cancel to reject your entries Set the link speed and duplex mode 76 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 77: ...ecurity Configuration tab 2 In the User access mode section click on the User authentication setting 3 Change the User authentication setting to the required authentication User name and password the user has to select the domain and enter his credentials user name and password to get access to the system NOTE At least one domain has to be configured under the Domains tab for more information refe...

Page 78: ...of hosts allows for flexible configuration For each of the hosts you can decide whether the communication from this host to the system needs to be encrypted by IPsec Procedure 1 Open the Security Configuration tab 2 In the Access control section click on the Access control setting 3 Change the Access control setting from Disabled to Enabled The setting is enabled when you check the box 4 Click OK ...

Page 79: ... host is allowed to connect to the printer IPsec station 1 Enable or disable IPsec IPsec is a security protocol that encrypts the communication between the host and the printer IPsec station 1 Pre shared key The key for encryption of this host connected via IPsec If empty the de fault preshared key is used For IPsec you can set the following setting Setting Description IPsec default pre shared key...

Page 80: ...ctory default the e shredding function is disabled NOTE For more details on these settings please consult the Océ PlotWave ColorWave Systems Security manual Procedure 1 Open the Security Configuration tab 2 In the E shredding section click on the E shredding field 3 Select Enabled or Disabled The setting is enabled when you check the box NOTE When e shredding is enabled the system may require more...

Page 81: ...rite passes Custom allows you to define the number of passes manually The factory default is DoD 5220 22 M NOTE Only set the number of overwrite passes to a number higher than 1 if your security policy requires it An increase of passes can affect the performance Procedure 1 Open the Security Configuration tab 2 Click on Edit in the upper right hand corner of the E shredding section 3 Select the pr...

Page 82: ...ty policy requires it An increase of passes can affect the performance Note that more passes take more time Before you begin Make sure that E shredding is enabled For more information see Enable or disable the e shredding function on page 80 Procedure 1 Open the Security Configuration tab 2 Under E shredding click on E shredding algorithm and select Custom 3 Under E shredding click on E shredding ...

Page 83: ...ides encryption of the print data between the client and the controller It can be easily used This self signed certificate has not been signed by a Certification Authority consequently the web browser will display a Certificate Error message the first time you use the HTTPS protocol When your security policy recommends it the administrator can request and import a certificate delivered by a Certif...

Page 84: ...ns 3 Make the required settings fill in the fully required domain name or the IP address and the additional information 4 Click Ok to save The web server generates a certificate request The content of the request is displayed plain text Example fake request BEGIN NEW CERTIFICATE REQUEST MIIBvDCCASQAwfDELMAkGA1UEBMCRlIxDDAKBgNVBAgTA0lERjEQMA4GA1UEBxMHQ1JFVEV J TDEBEGA1UEChMKT2NlIFBMVCBTQTEMMAoGA1UE...

Page 85: ... of the request in a csr file named certificate_request csr by default 6 Restart the controller 7 Send the content of this request to the Certification Authority Generate a new CA signed certificate Chapter 3 Define your Workflow with Océ Express WebTools 85 ...

Page 86: ...omplete all procedures to successfully import the certificate NOTE For more details on these settings please consult the Océ PlotWave ColorWave Systems Security manual Procedure 1 Open Océ Express WebTools 2 Open the Security HTTPS tab 3 Click on Import CA signed certificate A window opens 4 Select Root certificate in Certificate type 5 Browse to the Root certificate file and click on Open NOTE Th...

Page 87: ...ificate Check and import the root certificate Complete all procedures to successfully import the certificate Procedure 1 Open the Security HTTPS tab 2 Click on Import CA signed certificate 3 Select Intermediate certificate in Certificate type 4 Browse to the Intermediate certificate file and click on Open 5 When the message Certificate successfully imported opens go back to the main page to import...

Page 88: ...icate Procedure 1 Open the Security HTTPS tab 2 Click on Import CA signed certificate 3 Select CA signed certificate in Certificate type 4 Select Yes to validate the certificate against Java root certificates and click Open 5 When the message Certificate successfully imported pops up restart the controller The certificate is now installed on the server Check and import if needed the CA Root certif...

Page 89: ... import the root certificate Complete all procedures to successfully import the certificate Procedure 1 On each workstation open the web browser 2 Open the Certificates option of the browser For Internet Explorer In the Tools Internet Options Content window open Certificates 3 Check whether the CA Root certificate is already displayed in the Trusted Root Certification Authorities list 4 If it is n...

Page 90: ...visible as a preset tile When you tap the default tile the other available presets are shown Set the presets in Océ Express WebTools In Océ Express WebTools you can make the settings for the print or copy presets You only have to make the settings once and they will be visible on the user panel as presets Presets Description Default presets The default presets support the green button approach Whe...

Page 91: ...rocedure 1 Open the Preferences Copy job defaults tab 2 Under User panel configuration Default presets for copy select the preset category you want to change for example Default layout preset 3 Select the setting you want to use as the default preset for example Standard half size When you want to make your custom preset default select Custom 4 Click Ok to confirm or Cancel to reject your entries ...

Page 92: ...stom image preset for copy 3 Check the box next to the Custom image preset for copy setting to enable the preset and make it available on the user panel 4 Fill in a name and description that will be used for the preset on the user panel 5 Select the settings you want to use for the custom preset for example choose to set Original type to Blueprint and Background compensation to On 6 Click Ok to co...

Page 93: ...setting in the tooltip Procedure 1 Open the Preferences Print job defaults tab 2 Under User panel configuration Default presets for print select the preset category you want to change for example Default layout preset 3 Select the setting you want to use as the default preset for example Standard half size Select Custom to make your custom preset default 4 Click Ok to confirm or Cancel to reject y...

Page 94: ... on Edit for example Custom image preset for print 3 Check the box next to the Custom image preset for print setting to enable the preset and make it available on the user panel 4 Fill in a name and description that will be used for the preset on the user panel 5 Select the settings you want to use for the custom preset for example choose to set Mirror to On 6 Click Ok to confirm or Cancel to reje...

Page 95: ... Open the Preferences tab 2 Select the Copy job defaults or the Print job defaults tab dependent of your custom preset 3 Under the preferred custom preset category select the custom preset setting For example under Custom image preset for copy select the Custom image preset for copy setting 4 Check the box to enable the setting and click Ok The custom preset is now visible on the user panel and ca...

Page 96: ...nd the Font size 6 Choose the Stamp position on the original 7 Choose the Rotation and the Rotation angle when you want to turn the stamp on the original 8 Enter the Horizontal shift and Vertical shift in mm to specify the position you have chosen at step 5 9 Select the Font color NOTE Most settings are optional so you do not have to enter all settings if it is not necessary Result Your stamp is c...

Page 97: ...emplates on page 102 Enable or disable scan templates on page 103 Actions per template Next to this you can perform actions per template When you move the mouse pointer over the template in the list you can see the available actions Icon Description Edit a template to change the settings or the destination You can also modify factory installed scan templates Copy a template to create a new templat...

Page 98: ... Procedure 1 Select the Preferences Fold tab in Océ Express WebTools for the fold template Select the Preferences Scan tab in Océ Express WebTools for the scan template 2 Click on Create new at the right hand side 3 Enter a Name recognisable for the user 4 Enter a Description a description of the settings used 5 Select the desired settings For every individual setting there is a tooltip available ...

Page 99: ...or the fold templates Select the Preferences Scan tab in Océ Express WebTools for the scan templates 2 Click on Delete all at the right hand side 3 The system displays the message Do you want to delete all the templates 4 Click Ok to delete all templates or Cancel to cancel the deletion Delete all templates Chapter 3 Define your Workflow with Océ Express WebTools 99 ...

Page 100: ...eferences Scan tab in Océ Express WebTools for the scan templates 2 Click on Import at the right hand side 3 Mark the Overwrite existing templates checkbox to overwrite existing templates When you do not tick the checkbox duplicate imported templates will be given a serial number 4 Click Browse to Select the location of the zip file 5 Click Ok to import all templates or Cancel to cancel the import...

Page 101: ...Procedure 1 Select the Preferences Fold tab in Océ Express WebTools for the fold templates Select the Preferences Scan tab in Océ Express WebTools for the scan templates 2 Click on Export all at the right hand side 3 Click Save to save the export in a zip file or Cancel to stop the export Export templates Chapter 3 Define your Workflow with Océ Express WebTools 101 ...

Page 102: ...cé Express WebTools for the fold templates Select the Preferences Scan tab in Océ Express WebTools for the scan templates 2 Click on Restore factory defaults at the right hand side 3 The system displays the message Restore all factory default templates 4 Click Ok to restore the templates or Cancel to stop the restore Restore the factory defaults of the templates 102 Chapter 3 Define your Workflow ...

Page 103: ...he preferred template The template window opens 3 Under File set the Display on the user panel setting to Yes or No 4 Click on OK to confirm your entry Result When you have selected Yes the templates are available on the user panel in the Smart Access NOTE The default scan template is always available in the Smart Access of the user panel even when it is disabled Enable or disable scan templates C...

Page 104: ... only with the first fold Z fold Package type Description Example Standard The default value This setting is suit able for most situations in order to fold a DIN drawing A to a DIN pack age with the legend on top B 2 1 A B 2 Alternative This setting is suitable for a non standard situation in order to fold a drawing with the legend located on the left of the leading edge seen from the printer A to...

Page 105: ...dge size A B Only visible when the selection in Folding method is set to With binding edge A B Reinforcement Description Example Enabled Glues the pre punched strips to the rear of the folded package NOTE The reinforcement strip uses a binding size of 12mm A The package width size B excludes the Bind ing edge size A So the back panel consists of the package width size plus the binding edge size A ...

Page 106: ...de vice in Full fold mode Delivery NOTE Note that the available options depend on the chosen Folding package value Fold delivery Description Stacker Defines that the output will be delivered on the stacker only for Full fold Belts Defines that the output will be delivered on the belt unit only for Full fold and when the belt unit is installed First fold output Defines that the output will be deliv...

Page 107: ...ation you can print from or scan to the USB Mass storage device you inserted in the user panel FTP If you select this location you can print from or scan to a shared folder on a remote workstation via FTP SMB If you select this location you can print from or scan to a shared folder on a remote workstation via SMB WebDAV If you select this location type you can enter the cloud via WebDAV and use it...

Page 108: ...ose the functionalities you want to use for USB Choose Print from and scan to when you want to enable print from and scan to USB Choose Print from only if you want to enable print from USB only Choose Scan to only if you want to enable scan to USB only Choose None if you want to disable the USB functionality 6 Click Ok to save the settings for USB as an external location Result When you enable USB...

Page 109: ... begin Make sure you enable the User authentication setting by selecting the value User name and password first For more information see Enable user authentication on page 77 Procedure 1 Open the Configuration External locations tab 2 Select Home folder and click on the Edit icon under Actions A window opens 3 Under Enabled functionalities you can choose the functionalities you want to use for the...

Page 110: ...box and not use the proxy settings 4 Under Enabled functionalities you can choose the functionalities you want to use for PlanWell Collaborate Choose Print from and scan to when you want to enable print from and scan to PlanWell Collaborate Choose Print from only when you want to enable print from PlanWell Collaborate only Choose Scan to only when you want to enable scan to PlanWell Collaborate on...

Page 111: ... locations use the full HTTP URL for example http example webdav org 8080 repository 7 Select under Credentials whether or not the user has to log in to access the external location Select Prompt the user to log in on the user panel when you want the user to log in on the user panel Login will appear when the user tries to access the external location on the user panel Select Use the following cre...

Page 112: ...lidate the external location and give an error message if the validation fails In case of an error you can click Save to save the external location with the error or click Change to change the entries Result The external location can be used via the user panel and in Océ Express WebTools Create an external location 112 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 113: ... you do not select a specific external location for a job Procedure 1 Select the Configuration External locations tab 2 Under External locations select the external location you want to set as default 3 Click on the checkbox icon under Actions Set a default external location Chapter 3 Define your Workflow with Océ Express WebTools 113 ...

Page 114: ...t the default print destination when the Override destination of print jobs setting is set to No as specified in the job ticket You can find this setting under Preferences System defaults Job management Procedure 1 Select the Preferences System defaults tab 2 Click on Edit in the Job management section or click on the setting Default destination of print jobs 3 Select Both queue and Smart Inbox or...

Page 115: ...if the DNS server can resolve the hostname to an IPv4 address If any of previously mentioned checks do not solve the problem enter the remote host IPv4 address instead of the hostname Missing or incorrect path Make sure that the path syntax conforms to hostname share folder or IP_address share folder The remote host could not be found Make sure that the hostname or IP address is correctly ty ped M...

Page 116: ... Server 6 Double click or select FileZilla server exe IMPORTANT Make sure you do NOT select FileZilla Server Interface exe 7 Click Open The Add an app or Add a program window displays again 8 Scroll down the displayed list and select FileZilla serv er exe 9 Click Add The Windows Firewall Allowed apps window displays again Make sure that FileZilla server exe is added to the Al lowed apps or program...

Page 117: ...ternal location for the Scan to operations The test of the external location cannot be performed an inter nal error has occurred Restart the system and try again Troubleshoot the creation of an FTP external location after an error message Chapter 3 Define your Workflow with Océ Express WebTools 117 ...

Page 118: ...ustomer s net work Check the network settings of the printer in Océ Express WebTools Primary DNS suffix Preferred DNS server Subnet mask Default Gateway Check with the System administrator if the DNS server can resolve the hostname to an IPv4 address If any of previously mentioned checks do not solve the problem enter the remote host IPv4 address instead of the hostname Missing or incorrect path M...

Page 119: ...that the destination folder exists on the remote host The specified user account has no write permission on this lo cation For scan to file check that the remote user has write per missions on the remote share The external location is full Make some space available on the external location for the Scan to operations The test of the external location cannot be performed an inter nal error has occur...

Page 120: ...or incorrect path Check the path and the URL syntax There may be some strange characters in the path or an incorrect URL The user name or password is incorrect Check the remote user name and the password If the user name and password are correct check also the path syntax The external location cannot be tested the remote server has reached the maximum number of connections The external locations s...

Page 121: ...format NOTE Every time you change the Measurement unit the controller recalculates the values from millimeter to inches and vice versa If you reverse to the original value of this setting a slight calculation difference can occur due to rounding differences Procedure 1 Open the Preferences System defaults tab 2 Click on Edit in the Regional settings section or click on the setting you want to edit...

Page 122: ... suitable time out period that does not interfere with the print productivity Procedure 1 Open the Security Configuration tab 2 Click on Edit in the User access configuration section or click on the User session time out setting 3 Enter a time period 4 Click Ok to confirm or Cancel to reject your entries Configure the user session time out 122 Chapter 3 Define your Workflow with Océ Express WebToo...

Page 123: ...time NOTE It is not possible to disable the automatic shut down of the printer with this setting The printer will always shut down once in twenty four hours due to power saving regulations Procedure 1 Open the Preferences System defaults tab 2 Click on Edit in the Printer properties section 3 Set the Automatic on setting to Enabled 4 Set the Start up time End of workday time First workday and Last...

Page 124: ...ocedure 1 Open the Preferences System defaults tab 2 Click on Edit in the Printer properties section or click on the Go into sleep mode after setting 3 Enter a new value Thirty minutes is default 4 Click on Ok to confirm or Cancel to reject your entries NOTE The window displays the minimal and maximal value you can select When the printer is in sleep mode there are several ways to activate the sys...

Page 125: ...media request timeout setting determines whether the printer either deletes the job from the Job queue or puts the job in attention state Procedure 1 Open the Preferences System defaults tab 2 Click on Edit in the Printer properties section or click on the Media request timeout setting 3 When you enable the setting you must enter a time period as well If you choose to disable the setting the time ...

Page 126: ...Media types tab 2 Under Installed media types a list with the supported media types is displayed You can enable or disable media types to tune the system to your environment 3 Check the box in front of the media type Select Enable Disable or Default on the right hand side NOTE You cannot disable media types that are currently loaded on the printer Configure the media types 126 Chapter 3 Define you...

Page 127: ... sizes tab 2 Under Supported media sizes a list with the supported media sizes is displayed You can enable or disable media sizes to tune the system to your environment 3 Check the box in front of the media size Select Enable or Disable on top of the list NOTE You cannot disable media sizes that are currently loaded on the printer Configure the media sizes Chapter 3 Define your Workflow with Océ E...

Page 128: ...ettings in Océ Express WebTools Procedure 1 Open the Preferences Print job defaults tab 2 Go down to the list of pen numbers 3 Click on the value of the pen number that you want to change The pen settings window opens You can configure the color width and pattern for this pen 4 Click on Ok to confirm or Cancel to reject your entries Configure the pen settings 128 Chapter 3 Define your Workflow wit...

Page 129: ... processing performance is more important than print quality Large and complex PDF files are processed faster and use less memory NOTE You can only change the transparency flattening when the PDF render engine setting is set to Adobe PostScript interpreter You can find this setting under Preferences Print job defaults PDF rasterization settings Procedure 1 Open the Preferences Print job defaults t...

Page 130: ...nted correctly but the processing of the PDF files is slower Procedure 1 Open the Preferences Print job defaults tab 2 Click on Edit in the PDF rasterization settings section or click on the Wipeout correction setting 3 Enable or disable The setting is enabled when you check the box 4 Click Ok to confirm or Cancel to reject your entry Set the wipeout correction for PDF 130 Chapter 3 Define your Wo...

Page 131: ...uced NOTE The setting does not apply for PDF or PostScript files Procedure 1 Open the Preferences Print job defaults tab 2 Click on Edit in the General non postscript rasterization settings section or click on the Long plot mode setting 3 Enable or disable The setting is enabled when you check the box 4 Click on Ok to confirm or Cancel to reject your entries Set the long plot mode Chapter 3 Define...

Page 132: ...unctionality the printer stops and request to load a new roll of the same size and type in the same media drawer location Procedure 1 Open the Preferences System defaults tab 2 Click on Edit in the Printer properties section or click on the Automatic roll switch setting 3 Select Enabled or Disabled Select enabled if print productivity is an important factor 4 Click on Ok to confirm or Cancel to re...

Page 133: ...lt setting Select this value if you have both small and large print jobs High Select this value when you have more large print jobs and you want to reduce the risk of having to abort the file transfer due to a full job memory Procedure 1 Open the Preferences System defaults tab 2 Click on Edit in the Printer properties section or click on the Spool threshold setting 3 Select Low Normal or High Sel...

Page 134: ...nal 180 rotation Automatic landscape with additional 180 rotation Automatic media saving Automatic media saving with additional 180 rotation Procedure 1 Open the Preferences Print job defaults tab 2 Click on Edit in the Layout section or click on the Rotation setting 3 Choose one of the values Select Automatic media saving or Automatic media saving with additional 180 rotation when the print produ...

Page 135: ... the sheet You can choose the following alignment settings Alignment mode Top left Top Top right Left Center Right Bottom left Bottom Bottom right Procedure 1 Open the Preferences Print job defaults tab 2 Click on Edit in the Layout section or click on the Alignment setting 3 Select the correct value Select Top right when the print productivity is the most important factor 4 Click Ok to confirm or...

Page 136: ...able and disable the climate control in Océ Express WebTools NOTE Default the climate control is enabled Procedure 1 Open the Preferences System defaults tab 2 Click on Edit in the Printer properties section or click on the Climate control function setting 3 Select Enabled or Disabled 4 Click Ok to confirm or Cancel to reject your entries Set the climate control optional 136 Chapter 3 Define your ...

Page 137: ... on your mobile device The following are required in order for this to work A Wi Fi infrastructure connected to the printer s network A compatible mobile device on which you can access and browse the file system A compatible mobile operating system A compatible mobile web browser Optionally You need a mobile file explorer application to print a stored file A mobile application to scan QR Code How ...

Page 138: ...s to the network The user opens Océ Mobile WebTools on the device s web browser With Océ Mobile WebTools the user can print a file from the mobile device and the user is able to save a scanned document Get the latest information on infrastructure and mobile device compatibility Refer to the Océ PlotWave ColorWave Systems Connectivity manual on the http downloads oce com product page to get informa...

Page 139: ...e QR card NOTE Enter information according to your IT policy Contact your system administrator for more information Mobile section in Océ Express WebTools Setting Action Wi Fi name on QRC sheet Enter the name of your Wi Fi network The name will be displayed on the QR card Wi Fi key on QRC sheet If required enter the password for your Wi Fi network The key will be displayed on the QR card 4 Click O...

Page 140: ...asy access to the printer Before you begin You need to edit the settings for the connectivity information in Océ Express WebTools first Only a System Administrator or Power User can edit the information NOTE The illustration below is an example you cannot print and use this QR card for your personal printer The printer generates a unique QR card with your own personal QR code based on your setting...

Page 141: ...e scan application on your mobile device Scan the QR code displayed on the QR card Océ Mobile WebTools opens in the web browser of your mobile device When requested enter the password on the QR card in order to connect The URL Open the web browser on your mobile device Enter the printer s URL displayed on the QR card For example http hostname com v2 MobileWebTools When requested enter the password...

Page 142: ...Connect your mobile device to Océ Mobile WebTools 142 Chapter 3 Define your Workflow with Océ Express WebTools ...

Page 143: ...Chapter 4 Use the Printing System ...

Page 144: ...canner To release the original press the stop button on the user panel and tap Release the original under the Smart Access Procedure 1 Feed the original face up and centered on the original feeding table 2 The scanner takes the original The width of the original is automatically detected and displayed in the Smart Access The live scan view displays the scanning process Result Depending on the sele...

Page 145: ...cified time out period You can change the settings of your copy or scan job before you feed the originals Procedure 1 Feed the first original face up and centered on the original feeding table 2 The scanner takes the original 3 Tap the green button twice The green button displays the message Automatic 4 Tap the green button to start the scan job 5 When the user panel displays the message Insert or...

Page 146: ...ightly The carrier sheet is optional and not delivered with the machine You can order it on the company website or via your local representative Procedure 1 Open the carrier sheet and place the original The printed side of the original must be visible through the transparent protection sheet 2 Place the carrier sheet with the original face up and centered on the original feeding table IMPORTANT Ma...

Page 147: ... is 2 GigaByte Illustration Procedure Step Action Remarks 1 Open the Jobs tab This tab displays the following The Océ Publisher Express section An overview of all jobs that are currently available in the Job and Scan Queues An overview of all the Smart Inboxes that currently contain one or more jobs 2 Click on Create new job in the Océ Publisher Express section A separate window opens 4 Print Jobs...

Page 148: ...f pci Edmics C4 c4 TIFF tif PostScript 3 ps licensed PDF pdf licensed JPEG jpg jpeg DWF dwf 4 Select the Preset and change the Settings if necessary Job settings that you change in Océ Publisher Express always overrule the default settings defined in the Océ Express WebTools 5 In the Workflow section enter the name of the Smart Inbox you want to print to and click Ok to send the print job to the S...

Page 149: ...more information on how to create a Smart Inbox see Create and open a Smart Inbox on page 67 Procedure 1 Select the Jobs tab in Océ Express WebTools 2 Click on Open Smart Inbox 3 Click on the white field and select the correct Smart Inbox 4 Select the job and click Print The job is copied into the queue Use the Smart Inbox to send a print job Chapter 4 Use the Printing System 149 ...

Page 150: ...50 550 to Open the Océ PlotWave 450 550 application and connect to the printer Set up the application settings to your preferences Check the media and ink available in the printer Create the job Submit your job to the printer Use Océ Publisher Select 2 to send a print job Step Action 1 Start Océ Publisher Select 2 and connect it to the printer The homescreen opens 2 In the right screen check the p...

Page 151: ...the print settings in the bottom screen 5 Check the print preview 6 Click on the green print button to print the job 7 Track and manage a submitted job in the submitted jobs list Use Océ Publisher Select 2 to send a print job Chapter 4 Use the Printing System 151 ...

Page 152: ...loads com on page and select your product Océ Wide format Printer Driver 2 for Microsoft Windows Procedure Step Action Remarks 1 Open the file that you want to print in the source application AutoCAD or any other Windows application 2 From the File menu of the applica tion click Print 3 Select the product name of your printer in the Printer area of the Print dialog box 4 Click Properties You can d...

Page 153: ...et enabled box of the Troubleshooting section to overrule the default values for the job set tings 6 Check all tiles in the printer driver and change the settings if necessa ry 7 Click OK to send the print job to the Smart Inbox or the print queue Use Océ Wide format Printer Driver 2 for Microsoft Windows to send a print job Chapter 4 Use the Printing System 153 ...

Page 154: ...From the File menu of the applica tion click Print 3 Select the product name of your printer in the Printer area of the Print dialog box 4 Click Properties and Advanced When you select Properties you can make set tings for the print job 5 Activate the Océ Job Ticket to over rule the default values for the job set tings 6 Check and change the Printer Fea tures settings if necessary 7 Click OK to se...

Page 155: ...er Mobile from the Play Store for Android devices or the App Store for iOS devices Illustration Procedure Add a printer to Océ Publisher Mobile Step Action Remarks 1 Open Océ Publisher Mobile on your mobile de vice 2 Tap the printer button Océ Publisher Mobile detects the compatible printers that are available in your network 3 The detected printer indicated with a Connec tion icon is added to you...

Page 156: ...ss WebTools Tap the hyperlink in the configura tion window This is useful to know the printer status enter accounting informa tion see your Smart Inbox see if there is an error Send a print job from Océ Publisher Mobile Step Action Remarks 1 Open the file you want to print in Océ Publish er Mobile 2 Select your printer 3 Define the print settings you need Main settings you can select Media source ...

Page 157: ...s not printed Connect to Océ Express WebTools from a workstation Enter the accounting information to print the job Illustration Procedure 1 Go to the Print section and select New job The Print job window opens 2 Click on Select a file 3 Browse to the file you want to print and click Open 4 Define the settings for your print job and click Ok 5 After defining your settings click on the printer icon ...

Page 158: ...ation From a web browser Enter the address ftp hostname or IP address jobs in your workstation browser The printer has a dedicated FTP Jobs folder You cannot delete or change this folder It is created at installation and protected The most convenient way to print files through FTP is to drag and drop the files or to copy and paste the files into this Jobs folder on the FTP site of the printer cont...

Page 159: ...ttings are leading NOTE You must enable printing through LPR in Océ Express WebTools How to send a print job via LPR Type the following line command after the Command prompt lpr S hostname or IP address P print queue name file name NOTE You can use any name for print queue name for example jobs Use LPR to send a print job Chapter 4 Use the Printing System 159 ...

Page 160: ...n private and internal clouds Before you begin Create an external location via WebDAV in Océ Express WebTools to enable your cloud connection with the printer For more information see Create an external location on page 111 Illustration Procedure 1 Open your cloud application on your mobile device 2 Depending on the application you use add and save the file you want to print or send the file to th...

Page 161: ...irst For more information see Enable and edit the Home folder on page 109 Procedure 1 Log in on Océ Publisher Express or any of the other job submitters using your credentials User name and password 2 Create a job and submit it to the printer 3 Log in on the printer user panel using your credentials User name and password You only see your personal locations and the home folder with your jobs 4 Se...

Page 162: ...oot print job submission Issue Solution Unable to print a PDF file using Adobe Acrobat reader When you submit the print job File Print make sure you check the box Choose paper source by PDF page size in the print dialog Troubleshoot print job submission 162 Chapter 4 Use the Printing System ...

Page 163: ...ipt 3 Driver to send a print job on page 154 Océ Publisher Mobile Use Océ Publisher Mobile to send a print job on page 155 Océ Mobile WebTools Print from your mobile device on page 157 Or submit a job via LPR Use LPR to send a print job on page 159 FTP Use FTP to send a print job on page 158 The cloud WebDAV Use the cloud to send a print job on page 160 The home folder Use the home folder to send ...

Page 164: ...n of your job Default the public Smart Inbox The jobs are listed in a new window 3 Select your job from the list 4 Tap the green button next to the job settings Do a default print job 164 Chapter 4 Use the Printing System ...

Page 165: ...ress WebTools For more information on how to submit a print job via Océ Publisher Express see Use Océ Publisher Express to send a print job on page 147 Do a default print job with direct print Step Action 1 Send a job to the printer via one of the job submitters and select direct print in the job ticket Usually via Océ Publisher Express in Océ Express WebTools 2 Go to the printer to collect your p...

Page 166: ...he USB location is active 2 Tap on the USB location in the print Smart Access A window with a list of the folders and files present on your USB key opens Swipe through the list and find the correct file 3 Tap the green button to start the job When you want to make more settings you can tap on the job name and job settings The preset window opens and you can make additional settings Print from a US...

Page 167: ...divided into four categories Media Layout Image Finishing You can change the presets for all of these categories in Océ Express WebTools For more information on The preset concept What you need to know about presets on page 90 How to change the preset settings Set the default print preset on page 93 Print presets on the user panel Chapter 4 Use the Printing System 167 ...

Page 168: ...ach setting in Océ Express WebTools Preset category Media Setting Settings values Function Media type Any type List of media types The type of media you use Media size Any size List of media sizes The size of media you use Media source Automatic Roll 1 description of me dia type and media size loaded on roll 1 Roll 2 description of me dia type and media size loaded on roll 2 Manual Define the medi...

Page 169: ...ter the sizes manually Add a leading strip Adds a blank strip at the beginning of the out put From 0 to 400 mm or 0 to 16 inches Add a trailing strip Adds a blank strip at the end of the output From 0 to 400 mm or 0 to 16 inches Rotation Automatic media saving 0 90 180 270 Rotates the image counterclockwise Select Automatic media saving to use the media in the most efficient way 4 Advanced setting...

Page 170: ...om 914 mm to 914 mm or 36 to 36 Vertical shift Shifts the image in the vertical direction after alignment to one of positions given in Align ment From 1219 mm to 1219 mm or 48 to 48 Scale 1 1 Scales the image to the original size To media size Scales to the selected media width To standard size Scales the image to fit the media size you se lect from a list Custom Scales the image to a custom perce...

Page 171: ...ay Location on top of the printer that deposits the sheet face down NOTE Not all media types can be delivered to the Top Delivery Tray Back output or Fold Select the Back output to deliver your output face up at the back of the printer Select the folding device when it is configured and you want to fold your output Fold template When a folding device is configured you can select the preferred fold...

Page 172: ...at are used in the job settings section of your job Procedure 1 Feed the original face up and centered on the original feeding table The copy tile with the copy Smart Access is automatically selected on the user panel 2 Select the number of copies and tap the green button NOTE Tap on Release the original under the Smart Access to release your original from the scanner Copy Jobs 172 Chapter 4 Use t...

Page 173: ...divided into four categories Media Layout Image Finishing You can change the presets for all of these categories in Océ Express WebTools For more information on The preset concept What you need to know about presets on page 90 How to change the preset settings Set the default copy preset on page 91 Copy presets on the user panel Chapter 4 Use the Printing System 173 ...

Page 174: ... suppressed CAD color Use the preset for color CAD drawings Colors are converted to gray shades Line information is slightly en hanced while background is being suppressed slightly Photo Use the preset for the full contrast range of a photo like originals Photo gives a softer contrast than colored original You can also use this preset to enlarge smaller photos and artwork to create large post ers ...

Page 175: ...ach setting in Océ Express WebTools Preset category Media Setting Settings values Function Media type Any type List of media types The type of media you use Media size Any size List of media sizes The size of media you use Media source Automatic Roll 1 description of me dia type and media size loaded on roll 1 Roll 2 description of me dia type and media size loaded on roll 2 Manual Define the medi...

Page 176: ...to Standard the print is cut to a standard media size When set to Custom you must enter the sizes manually Add a leading strip Adds a blank strip at the beginning of the out put From 0 to 400 mm or 0 to 16 Add a trailing strip Adds a blank strip at the end of the output From 0 to 400 mm or 0 to 16 4 Advanced settings for copy jobs 176 Chapter 4 Use the Printing System ...

Page 177: ...o 16 Bottom Erase a strip from the bottom of the original From 0 to 400 mm or 0 to 16 Left Erase a strip from the left side of the original From 0 to 400 mm or 0 to 16 Right Erase a strip from the right side of the origi nal From 0 to 400 mm or 0 to 16 4 Advanced settings for copy jobs Chapter 4 Use the Printing System 177 ...

Page 178: ...om 914 mm to 914 mm or 36 to 36 Vertical shift Shifts the image in the vertical direction after alignment to one of positions given in Align ment From 1219 mm to 1219 mm or 48 to 48 Scale 1 1 Scales the image to the original size To media size Scales to the selected media width To standard size Scales the image to fit the media size you se lect from a list Custom Scales the image to a custom perce...

Page 179: ...en Original type background compensation is automatically applied or not Override Automatic by selecting On or Off The applied background compensation method depends on the chosen original type Original width Auto The width of the original is automatically detected by the scanner Standard Select one of the available standard sizes from the list The width of the original is a standard size NOTE Dep...

Page 180: ...efine the lightness and the contrast of a scan Increase the value for making a lighter copy and decrease the value for a darker copy When you make a copy darker the infor mation becomes darker while the back ground is less affected When you make a copy lighter weak information is not clip ped to white Mirror On Off When on the image is mirrored along the vertical axis the media transport di rectio...

Page 181: ...he area to erase Preset category Finishing Setting Settings values Function Delivery Top Delivery Tray Location on top of the printer that deposits the sheet face down NOTE Not all media types can be delivered to the Top Delivery Tray Back output or Fold Select the Back output to deliver your output face up at the back of the printer Select the folding device when it is configured and you want to ...

Page 182: ...ttings Monochrome CAD Drawings CAD grayscale Folded monochrome CAD drawing CAD grayscale Set the original type to Folded lines text Monochrome CAD drawings with marks from marker pens CAD color When color highlighting is needed set Color highlighting to on Monochrome CAD drawings with some color information that should be emphasized CAD color When color highlighting is needed set Color highlightin...

Page 183: ...st colored originals such as colored CAD drawings Photo Used for photos and high resolution prints Photo gives a softer con trast than colored original Dark original Used especially for Diazo originals Originals with a changing cloudy background Folded lines text Used for monochrome CAD drawings with folds Lines and wrinkles are suppressed For folded color CAD drawings use Colored original Bluepri...

Page 184: ...l Procedure 1 Feed the original face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap the Layout preset 4 Tap Half size 5 Define the number of copies and tap the green button Result The printer copies to 50 Make a half size copy 184 Chapter 4 Use the Printing System ...

Page 185: ... original face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap Show all settings A list with settings opens 4 Tap Cut size under the Layout preset Add a leading strip Add a trailing strip 5 Tap Add a leading strip or Add a trailing strip and define the values 6 Make your settings and tap OK 7 Define the number of copies and tap the gree...

Page 186: ...ng to copy a specific area of the original For more information see Make a copy of a specific area of an original on page 187 Procedure 1 Feed the original face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap Show all settings A list with settings opens The Top strip The Bottom strip The Left strip The Right strip 4 Tap Remove strip und...

Page 187: ...Tap the copy tile A window with a list of presets opens 3 Tap Show all settings A list with settings opens 4 Tap Remove strip under the Layout preset The Top strip The Bottom strip The Left strip The Right strip 5 Select Top Bottom Left or Right and define the values for your specific area 6 Make your settings and tap OK 7 Tap Positioning and then Alignment 8 Select Center from the list and tap OK...

Page 188: ...l face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap Show all settings A list with settings opens 4 Tap Area to erase under the Image preset Area to erase X ori gin Area to erase Y ori gin Area to erase width Area to erase length 5 Select Area to erase X origin Area to erase Y origin Area to erase width or Area to erase length and def...

Page 189: ...ry Layout on page 176 Procedure 1 Feed the original face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap Show all settings A list with settings opens 4 Tap Scale under the Layout preset 5 Tap Scale in the new window and select Custom 6 Under Custom select any percentage between 10 1000 7 After you made your settings tap OK 8 Enter the n...

Page 190: ... an even and high quality output Before you begin Use the Diazo mode for originals that have a changing cloudy background Dark and light Diazo originals or other light or dark originals with a changing background can be copied in Diazo mode Procedure 1 Feed the original face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap the Image pres...

Page 191: ...nes text draft Folded lines text Dark original Control the level of accents with the Lighter Darker setting You can for example decrease the Lighter Darker value to reduce the difference between foreground and background information For more information see Preset category Image on page 179 Procedure 1 Feed the original face up and centered on the original feeding table 2 Tap the copy tile A windo...

Page 192: ...l settings A list with settings opens 4 Tap Media source under the Media preset 5 Tap Media source in the new window 6 Select Manual from the list of settings 7 Define the number of copies and tap the green button 8 Wait for the media request 9 Place the cut sheet media on the media bypass of the printer NOTE Use the media size indication on the media bypass to align the cut sheet media correctly ...

Page 193: ... to do this see Create a stamp on page 96 Procedure 1 Feed the original face up and centered on the original feeding table 2 Tap the copy tile A window with a list of presets opens 3 Tap Show all settings A list with settings opens 4 Tap Stamp under the Image preset 5 Select your stamp and tap OK 6 Define the number of copies and tap the green button Make a copy with a stamp Chapter 4 Use the Prin...

Page 194: ...ns 3 In the job pane on the right tap Create set The green button changes color and displays Add 4 Tap the green button to start scanning 5 When the printer releases the original insert the next original 6 Tap the green button The scan is added to the set Repeat this step until your set is complete 7 Tap the Finish set tile to finish the set Result The printer copies the set of originals Copy by s...

Page 195: ...l face up and centered on the original feeding table 2 Select the scan tile on the user panel The scan Smart Access is visible 3 Select the preferred template in the Smart Access and tap the green button NOTE Tap on Release the original under the Smart Access to release your original from the scanner Result A scan to file is made and sent to the location defined in the template You can also see th...

Page 196: ...tory installed and by default visible on the user panel Customize the use of templates to your needs first Create a new template For more information see Create a new template on page 98 Make templates available on the user panel For more information see Enable or disable scan templates on page 103 Then feed the original in the scanner Tap the scan tile Select the template in the Smart Access Note...

Page 197: ...n page 207 Category File Setting Settings values Settings values Function File type Type TIFF TIFF multipage PDF PDF multipage PDF A PDF multipage JPEG CALS The file type of the scanned image The list of file types depends on scan to color grayscale or black and white CALS is only available when scanning to black and white JPEG is not available when scanning to black and white Compression Group 4 ...

Page 198: ...pe are valid Changing Color mode resets File type Compression for TIFF and Compression for PDF to a default value Category Original Settings values Settings values Function Original type Lines text standard Folded lines text Colored original Artwork Map Blueprint Dark original Photo Define the type of original you use For more information on choosing the correct original type see The original type...

Page 199: ...one of the available standard sizes from the list The width of the original is a standard size NOTE Depends on the media series defined in Océ Express WebTools Custom You can enter a size within the range of 210 to 914 mm or 8 5 to 36 The width of the original is a custom size Advanced settings for scan jobs Chapter 4 Use the Printing System 199 ...

Page 200: ...to 400 mm or 0 to 16 Left Erase a strip from the left side of the origi nal From 0 to 400 mm or 0 to 16 Right Erase a strip from the right side of the orig inal From 0 to 400 mm or 0 to 16 Mirror On Off When on the image is mirrored along the vertical axis the media transport direc tion Advanced settings for scan jobs 200 Chapter 4 Use the Printing System ...

Page 201: ... 5 Define the lightness and the contrast of a scan Increase the value for making a scan lighter and decrease it for making a scan darker When you make a scan darker the information becomes darker while the background is less affected When you make a scan lighter weak information is not clipped to white Background compensation On Off Automatic Reduce the background noise of the image Default is Aut...

Page 202: ...lor mode is set to Grayscale colors will be scan ned darker than the grayscale in formation on the original The setting is disabled for the original types Photo Artwork Blueprint Category Workflow Setting Settings values Function Destination Type Select the location you want to scan to For more information see Configure your loca tions on page 107 Scan name Use the keyboard to change the scan file...

Page 203: ...ings Scan template Original document 01 Fast CAD B W Black and white CAD drawings when productivity or a small file size is an important factor Line information is enhanced and background is suppressed For black and white CAD originals with large area fills choose the CAD B W template 02 CAD B W Black and white CAD drawings when quality is an important factor Line information is enhanced and backg...

Page 204: ...nt 09 CAD color high light Color CAD drawings with marks from maker pens Colors become more saturated 10 Photo color Photo like originals with high color accuracy Advised settings for scan jobs 204 Chapter 4 Use the Printing System ...

Page 205: ...e Definition Photo Used for photos and high resolution prints Photo gives a softer con trast than artwork Artwork Used for artwork like colored originals with more defined color areas and transition between colors Map Used for originals with large color areas that also include lines and fi ner details For a wide range of originals this mode is the best balance between color accuracy and line enhan...

Page 206: ...ally for Diazo originals Originals with a changing cloudy background Folded lines text Used for monochrome CAD drawings with folds Lines and wrinkles are suppressed For folded color CAD drawings use Colored original Blueprint Used for classic blueprints with white information on a blue back ground The original type 206 Chapter 4 Use the Printing System ...

Page 207: ... automatic compression value can be found on the user panel under the scan tile Tap the scan tile twice and select File type Set the compression to automatic under PDF compression when PDF is selected PDF A compression when PDF A is selected TIFF compression when TIFF is selected Color mode Color Color mode File type Organization Compression JPEG quality Color TIFF TIFF multipage Raw Striped Tiled...

Page 208: ...able JPEG Maximum High Medium Low JPEG Not applicable Not applicable Maximum High Medium Low Color mode Black and White Color mode File type Organization Compression JPEG quality Black white TIFF TIFF multipage Raw Striped Tiled Group 4 Group 3 Packbits None Not applicable PDF PDF multipage Not applicable Group 4 Flate LZW None Not applicable PDF A PDF A multi page Not applicable Group 4 Flate Non...

Page 209: ...page 98 Procedure 1 Feed the original face up and centered on the original feeding table 2 Insert a USB key into the USB port on the user panel The scan tile is automatically selected on the user panel Select a template with USB as destination or change the destination to USB 3 Tap the green button to start the scan job NOTE Wait until the light in the USB port stops blinking before you retract th...

Page 210: ... page 109 Procedure 1 Log in on the printer user panel using your credentials User name and password 2 Feed the original face up and centered on the original feeding table 3 Select the scan tile 4 Select a template with home folder as destination or change the destination to home folder 5 Tap the green button to start the scan job After you finish The file is delivered on your own personal locatio...

Page 211: ...x and is visible in Océ Express WebTools and in Océ Mobile WebTools 5 Open Océ Mobile WebTools on your mobile device 6 Open the preferred Smart Inbox section The scanned file is displayed here The Smart Inbox section is automatically refreshed within a few seconds 7 Select the file and click on the Save icon 8 Browse to a folder on your mobile device and click Ok NOTE The stored location or folder...

Page 212: ...panel Step Action Result 1 Press the stop button For scan jobs the machine stops scanning immediately 2 For print jobs a dialog box appears asking if you want to delete the job Your print job is saved or de leted 3 For print jobs a dialog box appears asking if you want to delete the job from the Smart Inbox Your print job is saved or de leted 4 For copy and scan jobs tap on Release the origi nal u...

Page 213: ... list in the bottom right corner of the screen select Clear system A wizard opens NOTE Make sure you have saved all the information All print and copy jobs are removed 3 Follow the steps in the wizard and complete the procedure Result After you have followed the steps the system will reboot and all print and copy jobs are removed Clear the system Chapter 4 Use the Printing System 213 ...

Page 214: ...Clear the system 214 Chapter 4 Use the Printing System ...

Page 215: ...Chapter 5 Use the Folder ...

Page 216: ...ter transparent or vellum media a media jam will occur Illustration 10 2 3 4 5 6 7 9 1 8 2 The Océ PlotWave folder Folder components Component Function 1 LED light 2 Stacker 3 Belt unit 4 On off switch 5 Second fold section 6 Reinforcement unit 7 Folder transport section 8 First fold section 9 First fold delivery 10 Lever The components of the Océ PlotWave folder 216 Chapter 5 Use the Folder ...

Page 217: ... the folder Component Function Position of the component Folder Folds and stacks the output Reinforcement unit The optional reinforcement unit adds reinforcement strips to the folded output Belt unit The optional belt unit transports the folded output and provides high capacity stacking The folder configuration options Chapter 5 Use the Folder 217 ...

Page 218: ...package without a binding edge The folder provides a package with front panel and back panel covering the package A compensating fold in between is required to ensure that both panels are covered This format is used for a basic fold package NOTE You can make the setting for your preferred fold method by creating a template in Océ Express WebTools Make sure you set the Folding method setting to the...

Page 219: ...tination Full fold Stacker or Belts 1 22 m Delivered on stacker or belt 1 22 m 2 m Delivered on stacker or belt Possible paper jam 2 m 6 m Delivered in first fold delivery 6 m Length known at start Unfolded delivered in top delivery tray 6 m Length not known at start Possible paper jam First fold only First fold output 1 22 m Delivered in first fold delivery 1 22 m 6 m Delivered in first fold deli...

Page 220: ...r or Belts 1 22 m 2 folds Delivered on stacker or belt 1 22 m 3 folds Delivered in first fold delivery 1 22 m 6 m Delivered in first fold delivery 6 m Length known at start Unfolded delivered in top delivery tray 6 m Length not known at start Possible paper jam First fold only First fold output 2 5 m Delivered in first fold delivery 2 5 m 6 m Delivered in first fold delivery Possible paper jam 6 m...

Page 221: ... in the maximum length Media density First fold 1 fold 60 g m2 1220 mm 48 inch 75 g m2 6000 mm 236 inch 110 g m2 2500 mm 98 inch 5 Click on Ok to confirm or Cancel to reject your entries Set the Maximum sheet length for second fold 1 Open Océ Express WebTools 2 Open the Configuration Printer setup tab 3 Click on Edit in the Finishing section or click on the Maximum sheet length for second fold set...

Page 222: ...re the light is on When the light is Then Off The printer is online and off line folding is not possible Blinks slowly The printer is offline but the folder is still processing the last prints Blinks rapidly An error has occurred On The printer is offline and you can insert the paper For more information see the label on the top cover of the folder 4 Feed the sheet of paper short edge face down an...

Page 223: ...ut inserting a new tape roll and other maintenance issues Enable and use reinforcement Procedure 1 Open Océ Express WebTools 2 Open the Preferences Fold tab 3 Click on the edit icon to change an existing template or click on the create new icon to create a new template The template window opens 4 Set the Folding method setting to With same size back 5 Set the Reinforcement setting to Enabled 6 Mak...

Page 224: ...elivery Procedure 1 Open Océ Express WebTools 2 Open the Preferences Fold tab 3 Click on the edit icon to change an existing template or click on the create new icon to create a new template The template window opens 4 Set the Fold delivery setting to Belts 5 Make any additional settings and save the template 6 Send a job to the printer or submit one locally 7 On the user panel of the printer sele...

Page 225: ...e side guides of the belt depending on the width of the folded package Procedure 1 Loosen the nuts see the illustration below 2 Adjust the plate based on the width of the fold package 3 Tighten the nuts Adjust the side guides of the belt Chapter 5 Use the Folder 225 ...

Page 226: ...Adjust the side guides of the belt 226 Chapter 5 Use the Folder ...

Page 227: ...Chapter 6 Maintain the Printing System ...

Page 228: ... contains a complete update of the operating system As a result all installed third party applications will be erased You can reinstall the third pay applications after the update Procedure 1 Tap the system menu thumbnail on the user panel The system menu opens 2 Tap on System update in the setup menu 3 Log in as a System administrator or Power user The update wizard appears 4 Insert the USB devic...

Page 229: ...plorer you must use Internet Explorer version 9 or higher Do not restart the printer during the upload and update process Procedure 1 Select the Support Update tab 2 Click on the Update button for an update of the current system software 3 Browse to the packages you need Open source package _os sup or Software package _sw sup Select the files you need and click Open 4 Click Ok to confirm or Cancel...

Page 230: ...he Support Update tab 2 Click on the Install button for an installation of the system patches 3 Browse to the location of the Software package oce patch file Select the file and click Open 4 Click Ok to confirm or Cancel to reject your entries 5 You are now ready to install the patches A warning message appears Click Ok to confirm or Cancel to reject your entries 6 The installation starts At the e...

Page 231: ...e the printer Do not open the media drawer during the printing process CAUTION Watch your fingers when you handle the media roll If you want to remove an A0 media roll from position 2 make sure to bend your knees as indicated below to spare your back Replace the Media Chapter 6 Maintain the Printing System 231 ...

Page 232: ...Procedure 1 Pull firmly on the media drawer to open it 2 Roll the media back manually to remove the media from the metal paper guide 1 Remove a media roll 232 Chapter 6 Maintain the Printing System ...

Page 233: ...locking mechanism towards you and remove the roll holder from the core of the media roll Put the empty roll holder back into the drawer as shown in the illustrations 1 2 5 Remove the media roll from the roll loading station Store it in a safe place so that it cannot fall over or roll away Remove a media roll Chapter 6 Maintain the Printing System 233 ...

Page 234: ...me inside the core after you unpack the media roll This way you will have the correct media information available if you replace the roll before it is empty and you want to reuse it later Procedure 1 Place the media box on a table 2 Open the box and if present remove the plug Unpack the media roll 234 Chapter 6 Maintain the Printing System ...

Page 235: ...3 Carefully remove the media roll from the box 4 If present remove the other plug and any plastic on the media roll Unpack the media roll Chapter 6 Maintain the Printing System 235 ...

Page 236: ...y it is advised to load the most used media in the upper drawer CAUTION Loading heavy media 10kg or more on position 2 3 or 4 has to be done by two people or with the help of external lifting tools Watch your fingers when you handle the media roll Procedure 1 Pull firmly to open the media drawer 2 Place the new media roll on the roll loading station 3 Pull 1 the handle of the roll holder locking m...

Page 237: ...ize indicator on the roll holder and release the handle of the locking mechanism 5 Remove the tapes from the new media roll Use both hands as indicated to place the media roll in the media drawer Load a media roll position 1 Chapter 6 Maintain the Printing System 237 ...

Page 238: ...6 Use both hands to turn the media roll backwards 1 until the media flap has passed the metal paper guide 1 Load a media roll position 1 238 Chapter 6 Maintain the Printing System ...

Page 239: ... of approximately 20 cm 7 9 in or hold the button and release it when the strip has the desired length 9 Close the media drawer NOTE Do not open the media drawer during loading 10 The user panel displays the message that new media is detected Follow the steps in the wizard to define the correct media type and size if not detected automatically Load a media roll position 1 Chapter 6 Maintain the Pr...

Page 240: ...awer CAUTION Loading heavy media 10kg or more on position 2 3 or 4 has to be done by two people or with the help of external lifting tools Watch your fingers when you handle the media roll If you want to load an A0 media roll on position 2 make sure to bend your knees as indicated below to spare your back Procedure 1 Pull firmly to open the media drawer 2 Place the new media roll on the roll loadi...

Page 241: ...ize indicator on the roll holder and release the handle of the locking mechanism 5 Remove the tapes from the new media roll Use both hands as indicated to place the media roll in the media drawer Load a media roll position 2 Chapter 6 Maintain the Printing System 241 ...

Page 242: ...6 Use both hands to turn the media roll backwards 1 until the media flap has passed the metal paper guide 1 Load a media roll position 2 242 Chapter 6 Maintain the Printing System ...

Page 243: ... of approximately 20 cm 7 9 in or hold the button and release it when the strip has the desired length 9 Close the media drawer NOTE Do not open the media drawer during loading 10 The user panel displays the message that new media is detected Follow the steps in the wizard to define the correct media type and size if not detected automatically Load a media roll position 2 Chapter 6 Maintain the Pr...

Page 244: ... or 80 degrees Fahrenheit and relative humidity is between 30 to 60 percent Avoid dust and direct sunlight Wrap unused paper in plastic to prevent it from absorbing moisture Name Europe Weight Name US Weight Paper 60gr Bond 16lb Paper 64gr Bond 17lb Paper 75gr Bond 20lb Recycled Paper 80gr Recycled Bond 20lb Paper 80gr Bond 20lb Paper 90gr Bond 24lb Paper 100gr Bond 28lb Transparent 75gr Transpare...

Page 245: ...Media types Chapter 6 Maintain the Printing System 245 ...

Page 246: ...vironment with best print quality temperature is not higher than 27 degrees Celsius or 80 degrees Fahrenheit and relative humidity is between 30 to 60 percent Avoid dust and direct sunlight Wrap unused paper in plastic to prevent it from absorbing moisture ISO A DIN range Media Width mm Length mm A3 297 420 A2 420 594 A1 594 841 A0 841 1189 ISO B DIN range Media Width mm Length mm B2 500 707 B1 70...

Page 247: ... inch 30 42 Japanese range Media Width mm Length mm 430x620 430 620 440x594 440 594 620x880 620 880 660x841 660 841 800x1189 800 1189 880x1230 880 1230 Chinese range Media Width mm Length mm 310x440 310 440 440x620 440 620 460x620 460 620 620x880 620 880 860x1210 860 1210 880x1210 880 1210 Media sizes Chapter 6 Maintain the Printing System 247 ...

Page 248: ...ore it stops printing Before you begin You can leave the printer turned on when you refill the toner Make sure you use toner suitable for the Océ PlotWave 450 550 You must use only one bottle of toner at a time If you use more than one bottle the compartment will flood and toner will spill When you have refilled the toner two consecutive times you must also replace the residual toner container For...

Page 249: ...dure 1 Open the toner compartment 2 Shake the toner bottle well Leave the bottle closed 3 Place the bottle on the refill opening of the toner unit Refill the toner Chapter 6 Maintain the Printing System 249 ...

Page 250: ...ttle gently sideways to let the toner flow from the bottle 6 When the toner bottle is empty return the slider of the toner unit to the original position to close the refill opening and the toner bottle You can now remove the toner bottle from the opening Refill the toner 250 Chapter 6 Maintain the Printing System ...

Page 251: ...l or not installed Place the empty container Replace the container to continue printing NOTE It is advised to replace the residual toner container every time you refill a complete toner bottle IMPORTANT Do not replace the container during the printing process You can replace the container when the printer is on Procedure 1 Open the residual toner compartment Replace the residual toner container Ch...

Page 252: ...r container NOTE The residual toner container can be disposed normally 3 Place the empty residual toner container 4 Close the residual toner compartment Replace the residual toner container 252 Chapter 6 Maintain the Printing System ...

Page 253: ...transparent contact plates are dirty and static the original support rollers are dirty and you use transparent originals Procedure 1 Use both hands to push up the left and right scanner open levers to fully open the scanner top cover A locking mechanism prevents the scanner top cover from closing Maintain the Scanner Chapter 6 Maintain the Printing System 253 ...

Page 254: ...ng out to clean the following parts of the scanner The original support rollers Rotate the rollers to clean them The transparent contact plates Wipe off any soiled areas 3 Wipe all the cleaned parts once again using a dry muslin towel CAUTION Watch out not to get your fingers caught in the scanner top cover Clean the scanner 254 Chapter 6 Maintain the Printing System ...

Page 255: ...ess the scanner top cover down gently with both hands to close it NOTE Check that the left and right scanner open levers are locked into position Clean the scanner Chapter 6 Maintain the Printing System 255 ...

Page 256: ... with care Do not touch the black area of the calibration sheet with your fingers Before you use the calibration sheet wipe off any dust from the calibration sheet Procedure 1 Select the system menu thumbnail 2 In the list in the bottom right corner of the screen select Scanner A wizard opens 3 Select Scanner calibration and follow the instructions in the wizard 4 Insert the scanner calibration sh...

Page 257: ...ser panel Procedure 1 Open the side door of the reinforcement unit see the illustration below 4 Opening the side door of the reinforcement unit 2 Turn the two guide plates away from the pin roller and lock the two guide plates into their open position 5 Opening the guide plates Maintain the Reinforcement Unit Optional Chapter 6 Maintain the Printing System 257 ...

Page 258: ...strip of the old tape 4 Open the front side plate of the roll holder remove the screw and the old kernel Result You can now insert a new tape For more information see Insert a new tape roll on page 259 Remove an empty tape roll 258 Chapter 6 Maintain the Printing System ...

Page 259: ...forcement unit Procedure 1 Place the new roll and close the side plate Make certain that the roll is placed with the holes to the back and the protection sheet to the front see the illustration below 7 Positioning the new roll 2 Loosen the end of the roll and lead the tape over the large guide roller 8 Guiding the tape around the guide roller Insert a new tape roll Chapter 6 Maintain the Printing ...

Page 260: ...rudes out of the knife section 10 Protruding tape 5 Align the holes in the tape with the hole pattern on the label You can find the label on the frame plate of the reinforcement unit Lift the tape from the pin roller and push the tape between the two knives until the holes are aligned 11 Adjusting the holes on the tape Insert a new tape roll 260 Chapter 6 Maintain the Printing System ...

Page 261: ...the pin roller 12 Closing the guide plates Result Make sure you also Prepare the tape roll for operation on page 262 and Clean the reinforcement knives on page 265 Insert a new tape roll Chapter 6 Maintain the Printing System 261 ...

Page 262: ...heet back between the upper and lower knife 14 Leading the protection sheet between upper and lower knife 3 Lift the guide and move the protection sheet between the protection sheet rollers Pull the protection sheet tight 15 Leading the protection sheet between the rollers Prepare the tape roll for operation 262 Chapter 6 Maintain the Printing System ...

Page 263: ...of the slide 5 Hold the upper guide plate down and cut the tape at the knife section Quickly pull the strip up so that the upper knife cuts the tape 17 Cutting the tape at the knife section 6 Close the side door of the reinforcement unit Prepare the tape roll for operation Chapter 6 Maintain the Printing System 263 ...

Page 264: ...aste box while the printer is running Procedure 1 Open the waste box First pull the waste box to the left hand side Next pull the waste box to the front 18 Opening the waste box 2 Empty the box 3 Close the waste box First push the waste box forward Next push the waste box to the right hand side 19 Closing the waste box Empty the waste box of the reinforcement unit 264 Chapter 6 Maintain the Printi...

Page 265: ...IMPORTANT Use only the original Cleaner K and Fixing Unit Cleaning Oil silicon oil from Océ to prevent damage to the reinforcement unit Procedure 1 On the printer s user panel open the system menu 2 Select Clean the knife and follow the wizard 3 Open the side door of the reinforcement unit 4 Clean the upper and lower knife using Cleaner K 20 Cleaning the upper and lower knife 5 Use the Fixing Unit...

Page 266: ...6 Close the side door of the reinforcement unit The knives are automatically put back in their original positions Clean the reinforcement knives 266 Chapter 6 Maintain the Printing System ...

Page 267: ...Chapter 7 License Management ...

Page 268: ...umber to create a new license file 2 Get the host ID of your system The host id is needed to create a new license file 3 Send the list of new options the license number and the host ID to your local representative Your local representative creates and delivers a new license file 4 Create a back up of the currently active licenses if necessary Save the current active licenses to do so 5 Activate th...

Page 269: ...icense for Adobe PDF and Adobe PostScript 3 License for Adobe PS PDF Simplified Chinese fonts Chinese Simp PS fonts License for Adobe PS PDF Traditional Chinese fonts Chinese Trad PS fonts License for Adobe PS PDF Japanese fonts Japanese PS fonts License for Adobe PS PDF Korean fonts Korean PS fonts License for third party application Partner App Enabler License for PlanWell Collaborate ARC Suppor...

Page 270: ...vation job or if you want to save the current license situation Procedure 1 Open the Support Licenses tab 2 Click on the Save button A zip file is being downloaded 3 Select a directory on your workstation to store the zip file 4 Enter the new file name and click on Save to back up the currently active licenses Save the currently active licenses 270 Chapter 7 License Management ...

Page 271: ...n page 2 View which licenses you have and do not have Note the Option information and the license number down of the licenses you would like to have 3 Click on Host id and note the host id information down 4 Send the license information and the host id to your local representative 5 After receiving the license file from the representative store the file on the network Result After you stored the n...

Page 272: ... to search for the license file on the network 3 Browse the network and select the license file 4 Click Next read the step and click Next again 5 When the user agreement appears scroll down to the bottom and check the box in front of I agree NOTE If you do not check the box for agreement your license will not be installed 6 Click Next 7 Click OK to start the activation of the license file A messag...

Page 273: ...Chapter 8 Account Management ...

Page 274: ...he administrator publishes the account information dialog for Océ Express WebTools the user panel and other applications The bookkeeper uses Océ Account Console to retrieve and export the log data The bookkeeper uses the log data for accounting purposes User roles and tasks in Océ Account Center Users Tasks 1 Administrator Create manage and delete the account dialog Publish the account dialog to O...

Page 275: ...tor s workstation Purpose Océ Account Console has the following functionalities Manage preview and publish the account information dialog Retrieve and export the log files Manage the devices NOTE For this application a separate user manual is available Illustration Océ Account Console Chapter 8 Account Management 275 ...

Page 276: ...ions and devices Values section Create values for each accounting field Import values with a CSV file Add values for each accounting field You add existing values to an accounting field Delete values for each accounting field Please note that this action cannot be reversed Edit values for the selected accounting field Move the selected value up or down in the list Sort A Z Use this option to organ...

Page 277: ... Start creating the statistics export The Licenses screen The license screen enables you to perform the following actions Determine the host ID necessary to receive a valid license file Select and activate the license file Create a back up of the license file The Administration screen The administrator screen enables you to perform the following actions Change the password Publish the data that ar...

Page 278: ...el or print a job from a USB key you must enter the required accounting data on the user panel The accounting data fields are displayed on the user panel No No accounting data is required Log file format ASCII 7 bits Unicode UTF 16 Define the file format for the export file of the account logging data This file is retrieved by the Account Con sole application for account management Log data field ...

Page 279: ...log to the printer 4 Enable accounting in Océ Express WebTools Result When you print via the driver Océ Publisher Express or Océ Publisher Select you will have to provide accounting information before you can print When you copy scan or print from USB you will have to provide accounting information on the user panel before you start your job Workflow on the printer Procedure 1 Create a copy scan o...

Page 280: ...Workflow on the printer 280 Chapter 8 Account Management ...

Page 281: ...Chapter 9 Solve Problems ...

Page 282: ...2 On the user panel detailed information about the problem is displayed You can use this information to solve the problem NOTE If a media jam occurs often you can perform the following checks Is the media loaded correctly Did you use the correct media For more information see Did you remove all the pieces of media from the paper path NOTE If an error occurs that you cannot solve please remember th...

Page 283: ...t Check if the original is damaged before you insert it Procedure 1 Use both hands to push up the left and right scanner open levers to fully open the scanner top cover A locking mechanism prevents the scanner top cover from closing 2 Remove the original Pull the original from the scanner or from the originals exit at the front 3 Press the scanner top cover down gently with both hands to close it ...

Page 284: ...normal use the fuser has to remain closed Only open it to remove the media after a media jam Procedure 1 Wait a few moments to let the heater cool down 2 Use the media jam clearance handle to open the upper back cover 3 Remove any jammed printing material from the fuser section Clear a media jam in the heater section 284 Chapter 9 Solve Problems ...

Page 285: ...knob on the media jam clearance handle and close the upper back cover NOTE Make sure you close the upper back cover properly make sure you hear a click Clear a media jam in the heater section Chapter 9 Solve Problems 285 ...

Page 286: ... the media bypass section follow the help wizard on the user panel and take the following steps Procedure 1 Open the lower front cover 2 Lower the media bypass by pressing the handles on the left and the right Clear a media jam in the media bypass section 286 Chapter 9 Solve Problems ...

Page 287: ... back cover with the media jam clearance handle to access to the jammed material For more information see Clear a media jam in the heater section on page 284 4 Pull up the media bypass 5 Close the lower front cover Clear a media jam in the media bypass section Chapter 9 Solve Problems 287 ...

Page 288: ...g steps Procedure 1 Firmly pull the media drawer to open it 2 Remove any jammed printing material from the paper path and if necessary pull back the media and rewind it 3 Reload the media roll if necessary and press the clean cut button to trim a strip of the media roll 4 Close the media drawer Clear a media jam in the roll feed section 288 Chapter 9 Solve Problems ...

Page 289: ...own The green light of the folder blinks rapidly 22 Top cover of the folder 2 Remove any jammed printing material 3 Open the cover of the first fold section 23 Opening the first fold section 4 Open the guide plate 24 Opening the guide plate Clear a media jam in the first fold section Chapter 9 Solve Problems 289 ...

Page 290: ...ve any jammed printing material 6 Close the guide plate 7 Close the cover of the first fold section 8 Close the top cover of the folder Clear a media jam in the first fold section 290 Chapter 9 Solve Problems ...

Page 291: ...Remove any jammed printing material at the bottom of the second fold section 3 Close the front door of the second fold section 4 When you have a belt unit put the belt in an upright position 26 Putting the belt in an upright position 5 Open the delivery unit 27 Opening the delivery unit Clear a media jam in the second fold section Chapter 9 Solve Problems 291 ...

Page 292: ...med printing material 8 Open the vertical transport with the green lever 29 Opening the vertical transport 9 Remove any jammed printing material 10 Close the vertical transport 30 Closing the vertical transport 11 Close the guide plate Clear a media jam in the second fold section 292 Chapter 9 Solve Problems ...

Page 293: ...12 Close the delivery unit 31 Closing the delivery unit Clear a media jam in the second fold section Chapter 9 Solve Problems 293 ...

Page 294: ...t fold delivery 32 Opening the cover of the folder transport section 2 Remove any jammed printing material 3 Close the cover of the folder transport section from the left side by lifting it up and pushing the hinge away from you Clear a media jam in the folder transport section 294 Chapter 9 Solve Problems ...

Page 295: ...it and open the plate 34 Opening the plate 3 Remove any jammed printing material 4 Squeeze the two knobs again and put the plate back in its original position 5 Release the green lever in the lower section of the belt unit by slightly lifting it and pulling it forward to open the lower plate 35 Opening the lower plate Clear a media jam in the belt unit Chapter 9 Solve Problems 295 ...

Page 296: ... 7 Pull up the green lever again until it locks into position to close the plate 8 Close the belt unit door 9 Put the belt in its operating position by pushing it down gently Clear a media jam in the belt unit 296 Chapter 9 Solve Problems ...

Page 297: ...on the user panel Procedure 1 Open the front door of the reinforcement unit 36 Opening the front door of the reinforcement unit 2 Turn the two guide plates away from the pin roller and lock the two guide plates into their open position 37 Open the guide plates Clear a tape jam in the reinforcement unit Chapter 9 Solve Problems 297 ...

Page 298: ...e all tape between the rollers and the knives 38 Removing the tape 4 Move a new trailing strip of tape between the rollers and the knives Clear a tape jam in the reinforcement unit 298 Chapter 9 Solve Problems ...

Page 299: ...ical error You must insert a new tape roll Insert a new tape roll on page 259 When this error occurs often call your local service representative 3 When the protection sheet is still on the reinforcement strips see situation B it is a mechanical error 39 Situation A No mechanical error Situation B Mechanical error 4 Remove the strips 40 Removing the tape 5 Remove all tape between the rollers and t...

Page 300: ...re connected and the machine is on you can check the circuit breaker Procedure 1 Open the upper media drawer Make sure you completely pull out the drawer so that you can see the back of the inside of the printer On the right side of the back panel you can see the circuit breaker switch 2 Flip the switch After you finish When using the circuit breaker does not work and your problem is not solved pl...

Page 301: ... the network cable from the network connection at the right back of the printer C C 2 Disconnect the mains supply cable from the wall socket 3 Disconnect the other side of the mains supply cable from the power connection at the left back of the printer B A B Disconnect the network cable and the mains supply cable Chapter 9 Solve Problems 301 ...

Page 302: ...orted The file is complex and the printer does not have enough memory to process it Try to print it from an application using the Océ Wide format Printer Driver for Microsoft Windows If the error persists contact your local Service repre sentative PS PDF missing or invalid data in the document one or more pages not correctly printed The Postscript or PDF file is corrupt Try to print the original f...

Page 303: ...the print queue because the time out of the media request expired and the Ac tion after media request timeout is set to Delete the job Reprint the job from the submission application or from the Smart Inbox Job cannot be printed because the required PS PDF license is not availa ble For Postscript and PDF files check if the license is in stalled Job cannot be printed because the required PDL is dis...

Page 304: ...multi page document split it into several scanned files The accounting data for the job are invalid The job has not been prin ted Correct the accounting data in the submission applica tion and reprint the job from the smart inbox Check whether the accounting parameters are correct ly synchronized on the job submission tool or driver Print settings conflict the document is identified and printed wi...

Page 305: ... check whether the printer is working correctly Procedure 1 Tap the system menu thumbnail on the user panel A window opens 2 In the list on the right select Test prints A wizard opens 3 Select Demo print 4 Tap OK Print a demo print Chapter 9 Solve Problems 305 ...

Page 306: ... test print provides information that can help to solve quality problems Procedure 1 Tap the system menu thumbnail on the user panel A window opens 2 In the list on the right select Test prints A wizard opens 3 Select the roll you want to print from 4 Tap OK Print a test print 306 Chapter 9 Solve Problems ...

Page 307: ...r usage a positive value increases the toner usage NOTE This action can only be performed by a Key operator Procedure 1 Tap the system menu thumbnail A window opens 2 In the list on the right select Print density A wizard opens 3 Tap Ok to print the chart 4 When the chart has been printed use it to set the density value in the wizard Print the print density chart Chapter 9 Solve Problems 307 ...

Page 308: ...Print the print density chart 308 Chapter 9 Solve Problems ...

Page 309: ...Chapter 10 Support ...

Page 310: ...e counter history list when you want to display only the groups based on your sort criterion For example if you sort your counter history list by the column Job own er and you click on Group view the counter history list displays a list with all job owners that have sent print jobs to the printer in the selected period When you expand the Job owner group the list displays all jobs that were sent b...

Page 311: ...ta of all re ceived jobs You can download the data under Support Maintenance click on Download the job data Service can access the job data when you encounter problems or for maintenance NOTE Only enable this settings when you have prob lems with certain jobs Disable the setting after service to prevent performance reduction Display a job event notification in Océ Ex press WebTools Yes When enable...

Page 312: ... system Download audit events and Clear audit events Log in as a System Administrator and select the Audit log in the Security tab Click on the Download audit events button to download a comma separated values CSV file containing the audit events Click the Clear audit events to clear the list of events stored in the system Audit log 312 Chapter 10 Support ...

Page 313: ...onfigure proxy 2 Set up the Proxy server Automatic proxy detection select this setting when you do not know all the proxy settings You can select this setting to let the system detect the proxy automatically Proxy enabled select this setting when you know the proxy settings and want to enable the proxy yourself You have to fill in Proxy hostname and Proxy port Proxy hostname enter the fully qualif...

Page 314: ...m is connected to Remote Service appears 3 Now the system is able to send data to the service organization For example Océ Meter Manager or Remote Service information NOTE For online viewing approval of meter reads or service call entry via the web please refer to the company website On the website you can create an account My account to request access to both services You can find feedback on the...

Page 315: ... currently accepting a connection and two arrows appear When the connection with the service organization is established a remote service operator service technician is able to operate the system and provide assistance remotely NOTE Since a remote assistance session is established via a point to point connection only this specific system and none of the other systems at the customer s site can be ...

Page 316: ...wnload them Procedure 1 Open the Support Remote Service tab 2 Click on Download log files in the upper right hand corner The system creates a zip file that contains the technical and audit log files in a text format You can save the zip file locally Remote Service download log files 316 Chapter 10 Support ...

Page 317: ...Chapter 11 Contact ...

Page 318: ...s oce com Before you use your product you must always download the latest safety information for your product make sure that you read and understand all safety information in the manual entitled Safety Guide Support For support information please contact your Canon local representative Find your local contact for support from http www canon com support Downloads and support for your product 318 Ch...

Page 319: ... Could you find the information you were looking for O Always O Most of the times O Sometimes O Not at all What did you use to find the required information O Table of contents O Index Are you satisfied with this manual O Yes O No Thank you for evaluating this manual If you have other comments or concerns please explain or suggest improvements overleaf or on a separate sheet Comments Date This rea...

Page 320: ...t to Océ Technologies B V For the attention of ITC User Documentation P O Box 101 5900 MA Venlo The Netherlands Send your comments by E mail to itc userdoc oce com For the addresses of local Océ organisations see http www oce com Reader s comment sheet 320 Chapter 11 Contact ...

Page 321: ...itch Set 132 B Back output 32 Background compensation 201 Basic settings 59 Belt unit 216 217 224 225 C CAD drawing custom scale 189 Calibrate the scanner 256 Calibration 256 Carrier sheet 146 Certificates 83 Change Settings 54 Check connection Remote Service 313 314 Circuit breaker description 300 Clean cut button 28 Clean the reinforcement knives 265 Clear the system 213 Clear an original jam 28...

Page 322: ...default print destination 114 Print destination Set as default 114 Default print job 163 Default print preset 93 Default scan job procedure 195 Default settings concept 53 Default External location Default 113 Set a default external location 113 Delete a specific area description 188 Delete active job 212 Delete Smart Inbox 70 Delivery destination 219 Basic settings 59 Demo print print 305 Destina...

Page 323: ...TP external location 107 job submission 158 troubleshoot configuration 115 G General copy job settings 62 General scan job settings 63 Get a new license file 271 Green button 36 H Highlighted colors make a copy 191 Home folder 109 external location 107 Home screen 35 Horizontal shift Layout settings 60 HTTPS 83 I Icons job states 71 Image 198 description 171 179 Increase productivity 145 Internet ...

Page 324: ...s 28 media drawers 25 Media jam clearance handle 27 Media jam in the fuser section 284 in the media bypass section 286 in the roll feed section 288 Media request time out 125 Media roll position 1 236 Media roll position 2 240 Media roll 1 28 Media roll 2 28 Media roll remove 231 replace 231 Unpack 234 Media saving rotation 134 Media selection policy 62 Sheet settings 59 Media size description 168...

Page 325: ...anel 168 Overwrite passes 82 P Paper 244 Paper jam belt unit 295 Paper jam in the folder 289 291 294 295 Paper jam second fold section 291 Paper jam in the fuser section 284 in the media bypass section 286 in the roll feed section 288 Passwords Change password in Océ Express WebTools49 Pause active job 212 PDF 129 troubleshoot print job 162 PDF Processing performance Optimize 129 PDF rasterization...

Page 326: ...e 313 Check connection 314 download log files 316 Remote assistance 315 Remove all jobs from the system 213 Remove a specific area description 188 Remove strip erase a specific area 187 Remove media roll 231 Replace the residual toner container 251 Replace media roll 231 residual toner container 251 Residual toner compartment description 26 Residual toner container 251 Residual toner container rep...

Page 327: ...n 52 Sleep mode go into sleep mode after 124 Smart Access 36 Smart card 77 Smart Inbox Create 67 Smart Inbox concept 64 Smart Inbox Close 70 Delete 70 external location 107 job states smart inbox 71 print 149 Smart Inboxes Concept 64 SMB external location 107 troubleshoot configuration 118 Software update Océ Express WebTools 229 User panel 228 Solve media jam in the fuser section 284 in the media...

Page 328: ...e external location 118 Troubleshoot WebDAV create external location 120 Troubleshoot Event messages 302 print job submission 162 U Unpack Media roll 234 Update 228 229 230 Upload new licenses 272 Upper back cover 27 USB port 25 description 25 USB print 166 USB scan 209 USB enable or disable 108 external location 107 User authentication 77 User panel 25 29 User roles 46 User session Time out 122 V...

Page 329: ......

Page 330: ...w canon ca Canon Europa Inc www canon europe com Canon Latin America Inc www cla canon com Canon Australia PTY Ltd www canon com au Canon China Co Ltd www canon com cn Canon Singapore PTE Ltd www canon com sg Canon Hongkong Co Ltd www canon com hk CANON INC Océ Holding B V 2016 ...

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