Canon MX490 Series Online Manual Download Page 81 | Manualshive

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Troubleshooting Canon Inkjet Cloud Printing Center

If an app cannot be installed
If the registered app is not in the Apps list
If the information is not updated when you press the

If you do not receive the registration e-mail
If you cannot print
Printing starts on its own even if you do not do anything
If you are unable to log in correctly even after entering the correct password in iOS or Mac

If an app cannot be installed

Check the country or region where the printer was purchased.
If the printer is taken outside the country or region where it was purchased, apps cannot be installed.

If the registered app is not in the Apps list

Check the display language of Canon Inkjet Cloud Printing Center.
If the display language is switched to a language that does not support an app, the app will not be
displayed in the apps list but will continue to be registered.
If you switch back to the target language of the app, it will be displayed in the apps list and you will be
able to start, register, or unregister the app.

If the information is not updated when you press the Update button

Because the Properties screen requires network connection with this product, the information may not be
reflected immediately. Please wait awhile, and then try updating the information again.
If the information is still not updated, then check that the product is connected to the Internet.

If you do not receive the registration e-mail

You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud
Printing Center.

On the printer operation panel, select the

Setup

button, and then select

Web service setup

->

Connection setup

->

IJCloudPrintingCtr

->

Delete from service

to delete the service registration.

After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the
beginning.

If you cannot print

Check the following if you cannot print.

• Check that the printer is connected to the Internet.
• Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
• Check that no error message is displayed on the printer's LCD monitor.

• If printing does not start even after you wait awhile, go to the printer operation panel, select

Setup

, and run

Web service inquiry

. If printing does not start, run the inquiry several times.

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Summary of Contents for MX490 Series

Page 1: ...MX490 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine Printing Copying Scanning Faxing Troubleshooting English ...

Page 2: ...martphone Tablet or Computer 43 Before Using Canon Inkjet Cloud Printing Center 44 Requirements for Canon Inkjet Cloud Printing Center operation 45 Preparations Before Using Canon Inkjet Cloud Printing Center 46 Printing Your Printer registration ID 53 Canon Inkjet Cloud Printing Center window 54 Using Canon Inkjet Cloud Printing Center 70 Adding a Printer 74 Adding a PIXMA Cloud Link User 76 Trou...

Page 3: ...ce for Unplugging the Power Cord 121 LCD and Operation Panel 122 Entering Numbers Letters and Symbols 124 Loading Paper Originals 126 Loading Paper 127 Loading Plain Paper Photo Paper 128 Loading Envelopes 133 Media Types You Can Use 138 Paper Load Limit 140 Media Types You Cannot Use 142 Printing Area 143 Printing Area 144 Other Sizes than Letter Legal Envelopes 145 Letter Legal 146 Envelopes 147...

Page 4: ...ead Position Automatically from Your Computer 184 Use Your Computer to Print a Nozzle Check Pattern 186 Cleaning the Machine 187 Cleaning the Exterior of the Machine 188 Cleaning the Platen Glass and Document Cover 189 Cleaning the ADF Auto Document Feeder 190 Cleaning the Paper Feed Roller 192 Cleaning the Inside of the Machine Bottom Plate Cleaning 193 Changing the Machine Settings 195 Changing ...

Page 5: ...Network Tool 234 Changing the Settings in the Wireless LAN Sheet 235 Changing the WEP Detailed Settings 237 Changing the WPA WPA2 Detailed Settings 239 Changing the Settings in the Wired LAN Sheet 242 Changing the Settings in the Admin Password Sheet 243 Monitoring Wireless Network Status 244 Initializing the Network Settings of the Machine 247 Viewing the Modified Settings 248 Screens for Network...

Page 6: ... Printing Quality 298 Useful Information about Ink 299 Key Points to Successful Printing 300 Be Sure to Check Paper Settings before Printing 301 Be Sure to Set Cassette Paper Information after Loading Paper 302 Canceling a Print Job 303 Storing Printed Images 304 Key to Enjoying Consistent Printing Quality 305 Precautions for Safe Transport of the Machine 306 Legal Limitations on Use of Your Produ...

Page 7: ...ty and Correcting Image Data 366 Setting the Print Quality Level Custom 367 Printing a Color Document in Monochrome 369 Specifying Color Correction 370 Optimal Photo Printing of Image Data 372 Adjusting Colors with the Printer Driver 373 Printing with ICC Profiles 375 Adjusting Color Balance 378 Adjusting Color Balance Using Sample Patterns Printer Driver 380 Adjusting Brightness 384 Adjusting Int...

Page 8: ... Lined Paper or Graph Paper 454 Paper setting for Printing 457 Copying 460 Making Copies 461 Setting Items for Copying 463 Reducing or Enlarging a Copy 465 About Special copy Menu 466 Copying Two Pages to Fit onto a Single Page 467 Copying Four Pages to Fit onto a Single Page 469 Copying Thick Originals Such as Books 471 Copying without Borders 472 Collated Copying 474 Scanning 475 Scanning from a...

Page 9: ...ode 564 Scanning in Advanced Mode 567 Scanning Multiple Documents from the ADF Auto Document Feeder in Advanced Mode 569 Scanning Multiple Documents at One Time with ScanGear Scanner Driver 571 Correcting Images and Adjusting Colors with ScanGear Scanner Driver 575 Correcting Images Unsharp Mask Reduce Dust and Scratches Fading Correction etc 576 Adjusting Colors Using a Color Pattern 580 Adjustin...

Page 10: ...ne 661 Setting Items for Scanning Using the Operation Panel of the Machine 665 Network Scan Settings 667 Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility 671 Faxing 675 Preparing for Faxing 676 Connecting the Telephone Line 677 Setting the Telephone Line Type 680 Setting the Receive Mode 682 Setting the Sender Information 686 Sending Faxes Using the Operation Panel o...

Page 11: ...al Utility 729 Registering Changing Rejected Number Using Speed Dial Utility 730 Calling the Registered Information Up from Your Computer and Registering the Information to the Machine 731 Uninstalling Speed Dial Utility 732 Receiving Faxes 733 Receiving Faxes 734 Changing the Paper Settings 738 Memory Reception 740 Receiving Faxes Using Useful Functions 742 Remote Reception 743 Rejecting Fax Rece...

Page 12: ... Machine Cannot Be Detected in the Wireless LAN 791 Problems with the Machine while Using with Network 793 The Machine Stopped Working Suddenly 794 Forgot a Wireless Router Name SSID or a Network Key 798 The Administrator Password Set to the Machine Was Forgotten 800 Cannot Use the Machine on Replacing a Wireless Router or Changing Its Settings 801 Printing Speed Is Slow 803 Ink Remaining Level Is...

Page 13: ...Cannot Scan Multiple Items at One Time 849 Cannot Scan Properly with Auto Scan 850 Slow Scanning Speed 851 There is not enough memory Message Is Displayed 852 Computer Stops Operating during Scanning 853 Scanner Does Not Work after Upgrading Windows 854 Scanned Image Does Not Open 856 Scan Results Not Satisfactory 857 Scan Quality Image Displayed on the Monitor Is Poor 858 Scanned Image Is Surroun...

Page 14: ...ter with a USB Cable Properly 887 Cannot Communicate with the Machine with USB Connection 888 LCD Cannot Be Seen At All 889 An Unintended Language Is Displayed on the LCD 890 FINE Cartridge Holder Does Not Move to the Position for Replacing 891 Printer Status Monitor Is Not Displayed 892 Problems with Installation Downloading 893 Cannot Install the MP Drivers 894 Easy WebPrint EX Does Not Start Up...

Page 15: ...1203 928 1250 929 1401 930 1403 931 1485 932 1682 933 1684 934 1686 935 1688 936 168A 937 1702 938 1703 939 1704 940 1705 941 1712 942 1713 943 1714 944 1715 945 1871 946 1890 947 2110 948 2120 951 2700 952 2802 953 2803 954 2900 957 2901 958 4100 959 4103 960 5011 961 5012 962 ...

Page 16: ...8 5B04 969 5B05 970 5B12 971 5B13 972 5B14 973 5B15 974 6000 975 6500 976 6800 977 6801 978 6900 979 6901 980 6902 981 6910 982 6911 983 6930 984 6931 985 6932 986 6933 987 6936 988 6937 989 6938 990 6939 991 693A 992 6940 993 6941 994 6942 995 6943 996 ...

Page 17: ...6944 997 6945 998 6946 999 9500 1000 B201 1001 B202 1002 B203 1003 B204 1004 ...

Page 18: ... guide does not disclose the manuals of all the products sold by Canon See the manual supplied with the product when using a product that is not described in this guide How to Print Use the print function of your Web browser to print this guide To set to print background colors and images follow the steps below Note In Windows 8 print in the desktop version In Internet Explorer 9 10 or 11 1 Select...

Page 19: ...e operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basic Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users For touch actions you need to...

Page 20: ...served Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer ...

Page 21: ...r bind by name to the interfaces of the Work and Derivative Works thereof Contribution shall mean any work of authorship including the original version of the Work and any modifications or additions to that Work or Derivative Works thereof that is intentionally submitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity authorized to submit on behalf ...

Page 22: ...n notices cannot be construed as modifying the License You may add Your own copyright statement to Your modifications and may provide additional or different license terms and conditions for use reproduction or distribution of Your modifications or for any such Derivative Works as a whole provided Your use reproduction and distribution of the Work otherwise complies with the conditions stated in t...

Page 23: ...a fee for acceptance of support warranty indemnity or other liability obligations and or rights consistent with this License However in accepting such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmless for any liability incurred by or claims asserted agai...

Page 24: ...y this guide will be considered for the search If you want to narrow down the search results add your product s model name or your application s name to the keywords Searching for Functions Enter your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in the search window and perfor...

Page 25: ...he search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from Home of the Online Manual for details Enter your...

Page 26: ...n Explanations In this guide most of the operations are described based on the windows displayed when Windows 8 1 operating system called Windows 8 1 below or Windows 8 operating system called Windows 8 below is used 26 ...

Page 27: ...on Connection Methods Available on the Machine Using PIXMA Cloud Link Printing with Google Cloud Print Printing from AirPrint Compliant Device Checking Printer Information Online Storage Integration Function Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions Printing with Windows RT Easy Scanning with Auto Scan Scanning Items Larger than the Platen Image Stitch Scanning Multipl...

Page 28: ...puter or smartphone even in an environment without a wireless LAN router Switch to access point mode with simple steps to enjoy scanning and printing wirelessly When you use the machine with the access point mode be sure to specify the access point name of the machine and the security setting in advance Using the Machine with the Access Point Mode 28 ...

Page 29: ...hotos easily when you search for them later on Calendar View People View Display Recommended Items in Slide Shows Based on the information registered to photos Quick Menu automatically selects the photos on your computer and creates recommended items such as collages and cards The created items appear in slide shows If there is an item you like you can easily print it in just two steps 1 In Image ...

Page 30: ...htful items are created easily as the selected photos are placed automatically according to the theme Other Various Functions My Image Garden has many other useful functions Refer to What You Can Do with My Image Garden for details 30 ...

Page 31: ...ATIVE PARK PREMIUM A service where customers using models that support PREMIUM Contents can download exclusive printing materials PREMIUM Contents can be downloaded easily via My Image Garden Downloaded PREMIUM Contents can be printed directly with My Image Garden To download PREMIUM Contents make sure that genuine Canon ink tanks ink cartridges are installed for all colors on a supported printer ...

Page 32: ...ing Easy PhotoPrint on the web from a computer or tablet By using Easy PhotoPrint you can create items in the latest environment without going through the trouble of installation Moreover you can use various photos for your item through integration with social networks such as Facebook or with online storage web albums etc Refer to Easy PhotoPrint Guide for details 32 ...

Page 33: ...hod described in Connection Using a Wireless Router When connecting another device while a device is already connected to the printer connect it using the same connection method as the connected device If you connect using a different connection method the connection to the device in use will be disabled Connection Using a Wireless Router Connect the printer and a device using a wireless router Co...

Page 34: ...he connection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connection apply In access point mode you can connect up to five devices at the same time If you try to connect a sixth device while five devices are already connected an error will appear If an error appears disconnect a dev...

Page 35: ...in a new window 1 Press the Setup button A on the printer 2 Use the or button B to select Device settings then press the OK button 3 Select LAN settings then press the OK button 4 Select Change LAN then press the OK button 5 Select Access point mode then press the OK button 35 ...

Page 36: ... Select Security protocol then press the OK button 9 Check the Password network key then press the Back button You will use the Password network key in the subsequent steps 10 Select Start setup then press the OK button 11 Right click the Wireless Network Connection icon in the notification area of the taskbar on the computer then select View Available Wireless Networks 36 ...

Page 37: ...t the network name SSID you want to use then click Connect 13 Enter the Password Network key then click Connect 14 When connection is complete click Back until the screen below appears Proceed with the setup 37 ...

Page 38: ...n of this guide until the setup is complete For office use consult your network administrator Take added care when connecting to a network that is not protected with security measures as there is a risk of disclosing data such as your personal information to a third party Connection without Using a Wireless Router Important If you connect a device connected to the Internet via a wireless router to...

Page 39: ...h each other Firmware updates for the printer are not available while using the access point mode When a device has been connected to the printer without using a wireless router and you want to set it up again using the same connection method disconnect it first Disable the connection between the device and printer in the Wi Fi setting screen Connection Using a Wired Network This printer cannot be...

Page 40: ...ord for the photo sharing site are saved in the machine s memory not encrypted If you hand over the machine to anyone or dispose of it delete your login name and password from the machine s memory in advance The account information will be sent to Canon Inc server located in Japan then forwarded to the service provider s server Canon handles your account information as follows Your account informa...

Page 41: ...ght of each material photos illustrations logos or documents hereinafter referred to as the materials provided on the web template printing service belongs to their respective owners Issues pertaining to Rights of Publicity may arise regarding the use of any of people or characters displayed on the web template printing service Except as otherwise permitted please see 2 below copying modifying or ...

Page 42: ...r low ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using PIXMA Cloud Link from Your Smartphone Tablet or Computer Important In certain countries PIXMA Cloud Link may not be available or the available apps may be different Some apps require that you have an account before you use those apps For such apps please set u...

Page 43: ...mputer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a PIXMA Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 43 ...

Page 44: ... the web service to print documents be sure to check these precautions beforehand Printer specification Check that Canon Inkjet Cloud Printing Center supports the printer Network environment The printer must be connected to a LAN and to the Internet Important The user will bear the cost of Internet access Operating requirements For computers smartphones and tablet devices see Requirements for Cano...

Page 45: ... use Internet Explorer 8 the web pages may not display correctly Canon recommends that you upgrade to Internet Explorer 9 or later or use another browser Smartphone or tablet OS Browser Resolution iOS 5 1 or later OS standard browser 320 x 480 HVGA or higher Android 2 3 3 or later 480 x 800 HVGA or higher Android3 x is not supported Important On the browser you are using enable JavaScript and cook...

Page 46: ...n select Web service setup Connection setup IJCloudPrintingCtr Register w service 2 In the registration confirmation window Select Yes 3 In the print settings select the display language 4 Follow the instructions displayed in the window and print the URL of the authentication site and the Printer registration ID Set A4 size or Letter size or Legal size plain paper and select OK The authentication ...

Page 47: ...address and other necessary information Important Do not use the Back button of the web browser while an operation is processing The screen may not transition properly 1 Use the web browser on your PC smartphone tablet or other devices to access the authentication URL 2 When the printer registration screen is displayed select Create new account 47 ...

Page 48: ...ntiated Multibyte characters cannot be used You will get an error if the e mail address you enter contains a character that cannot be used If you registered a different e mail address by mistake you can cancel the registration by selecting the Setup button on the printer operation panel and then selecting Web service setup Connection setup IJCloudPrintingCtr Delete from service You may not be able...

Page 49: ...l address Access the URL in the e mail register the information and complete the user registration 1 When an e mail with the subject Information on Canon Inkjet Cloud Printing Center is sent to the e mail address that you entered select the URL 2 In the License agreement and Privacy statement windows of Canon Inkjet Cloud Printing Center read the statements and select Agree if you agree 49 ...

Page 50: ...he Canon Inkjet Cloud Printing Center Important There are character restrictions for the Password as shown below The password must be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter the User Name Enter the name that identifies the user 50 ...

Page 51: ...s are case sensitive 5 Specify the Time zone setting and select Next Select your region on the list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time 6 Enter the Security code and select Done 51 ...

Page 52: ...de The Security code entry field has the following character restrictions Up to 8 single byte numbers The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen is displayed Enter the registered e mail address and password and log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 52 ...

Page 53: ... On the printer operation panel select the Setup button and then select Web service setup Connection setup IJCloudPrintingCtr Register w service 3 In the registration confirmation window Select Yes 4 In the print settings select the display language 5 Follow the instructions displayed in the window and print the URL of the authentication site and your Printer registration ID When you set A4 size o...

Page 54: ...e able to log in for about the next hour You remain logged in for an hour after the last access Language Select the language you will be using E mail address Enter the e mail address that you entered in the user registration Important The e mail address is case sensitive Make sure the case is correct Password Enter the password that you entered in the user registration Keep login info When you sel...

Page 55: ...ription of the Main screen When you log in to the Canon Inkjet Cloud Printing Center the Main screen appears Important With this service the functions available to Standard user of the printer are different from those available to the printer Administrator Standard user can only use the functions marked by an asterisk You can use areas shown below to start add and manage apps If you are using a sm...

Page 56: ...ou can check or update printer information registered to the Canon Inkjet Cloud Printing Center copy apps change printer names delete printers and add printers For the Standard user From the Select printer screen you can check or update printer information registered to the Canon Inkjet Cloud Printing Center Check the printer information The registered printer name is displayed indicates the curre...

Page 57: ... a screen to change the printer name appears Follow the instructions on the screen to change the name Important The printer name entry has the following character limitation Up to 128 characters Uppercase and lowercase letters are differentiated Delete printers Administrator only When you select the printer is deleted from the Canon Inkjet Cloud Printing Center When transferring the ownership of t...

Page 58: ...ot delete yourself To delete yourself cancel your membership from the user information screen Adding a user Administrator only Select Add user The user registration screen appears Changing Administrator and Standard user settings Administrator only You can change the privileges of the Administrator and Standard users 2 Printer name area The registered name of the printer selected is displayed The ...

Page 59: ... sort registered apps You can use the buttons to change the display order of apps When you finish sorting press the Done button to confirm the order Latest notices This displays the latest notices The symbol indicates that there is a new unread notice 59 ...

Page 60: ...og out screen of the Canon Inkjet Cloud Printing Center 4 Display area The display changes based on the menu you select 5 Menu area The following 4 menu buttons are displayed Apps This displays the list of registered apps in the Display area Config Administrator only This displays the Register apps screen in the Display area The display can be toggled between Registered and Search apps The Registe...

Page 61: ...layed by category When you select the details of the app are displayed When you select you can choose to register or unregister the app Note Description of displayed icons Cannot be used because it is not yet released not available in your region or does not support your model Can be used with genuine Canon ink 61 ...

Page 62: ...ng on the printer status Manage jobs This screen displays the print or scan status and history You can check the print or scan status by looking at Status list and the print or scan history by looking at History You can also cancel print or scan jobs and delete history information To cancel or delete a job select that job and then select Cancel or Delete If you are using a PC 1 Mng printer Select ...

Page 63: ...ormation registered to the Canon Inkjet Cloud Printing Center copy apps change printer names delete printers and add printers For the Standard user From the Select printer screen you can check or update printer information registered to the Canon Inkjet Cloud Printing Center Check the printer information The registered printer name is displayed indicates the currently selected printer indicates th...

Page 64: ... printer Then select OK Change the printer name Administrator only When you select a screen to change the printer name appears Follow the instructions on the screen to change the name Important The printer name entry has the following character limitation Up to 128 characters Uppercase and lowercase letters are differentiated Delete printers Administrator only When you select the printer is delete...

Page 65: ...check user information registered to the Canon Inkjet Cloud Printing Center delete users add users and change the Administrator and Standard user settings User deletion Administrator only Select the check box of the user to be deleted and select Delete However you cannot delete yourself To delete yourself cancel your membership from the user information screen Adding a user Administrator only Sele...

Page 66: ...e order When you finish sorting press the Set sort order button and confirm the order Config Administrator only This displays the Register apps screen in the Display area The display can be toggled between Registered and Search apps The Registered screen lists registered apps You can check the information of these apps or deregister them On the Search apps screen the apps that you can register by ...

Page 67: ...heck how much ink is remaining or details about an error that occurred You can also access the ink purchasing site and the Online Manual Important The Properties displayed may differ from the actual status at the display time depending on the printer status Manage jobs This screen displays the print or scan status and history You can check the print or scan status by looking at Status list and the...

Page 68: ... up to 40 items 6 Information area This display other information including the privacy statement and other companies licensing information 7 Global navigation area The User information Instructions and Log out buttons are displayed Press the User information to change the settings 8 Display area The display changes based on the menu you select 68 ...

Page 69: ...69 ...

Page 70: ...eep login info When you select the check box the login screen is skipped for 14 days since the last day that the service screen was accessed Important If you fail to log in five straight times you will not be able to login again for an hour You remain logged in for an hour after the last access The service may not function properly if you log in from multiple devices at the same time After logging...

Page 71: ...formats that can be printed differ depending on the app Before you print check that printer is on and is connected to the network Then start This is available if you are using a smartphone or tablet Note You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats 1 On the Main screen select the app to be used 2 Enter the information according to the instructions on the authentication screen...

Page 72: ...4 In the displayed image list select the image that you want to print and then select Next 5 Make the necessary print settings and then select Print 72 ...

Page 73: ...inting select Apps The screen returns to the apps list screen Important If a print job is not printed within 24 hours after the print job is issued the print job will expire and cannot be printed With premium apps that limit the number of print jobs print jobs that expire and cannot be printed are also included in the print count Adding a Printer 73 ...

Page 74: ... registration information from the printer to be added 2 From the browser on your smartphone tablet or computer access the authentication site URL 3 When the printer registration screen is displayed select Add printer 4 Enter the information according to the instructions on the authentication screen and then select Log in 5 Enter your Printer registration ID and select OK 74 ...

Page 75: ...rvice from Remote UI the Printer registration ID is entered automatically Printer addition is completed If a printer added message is not displayed follow the instructions on the displayed screen Adding a PIXMA Cloud Link User 75 ...

Page 76: ...er privileges Adding a user 1 On the service screen select Manage users 2 Select Add user Note When you select Add user the service first checks whether the maximum number of users has been reached If new users can be added the user registration screen appears The maximum number of users that can be added for 1 printer is 20 76 ...

Page 77: ...e registration is then sent to the entered e mail address 4 Access the URL reported in the e mail 5 Read the terms displayed in the License agreement and Privacy statement screens If you agree to the terms select Agree 6 In the user information entry screen enter your Password and select Next 77 ...

Page 78: ...d 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 7 Enter the User Name Enter the name that identifies the user Important The User Name entry field has the following character restrictions The user name must be between 1 and 20 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 78 ...

Page 79: ...ylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time 9 Enter the Security code and select Done Enter the code for authenticating the user Important You can register to this service without setting a Security code However from the viewpoint of security we recommend that you set a Security code The Security code entry field has the following c...

Page 80: ...each user is categorized as the Administrator or a Standard user Note The user who is registered first becomes the Administrator The administrator can change the privileges of users from the Manage users screen An Administrator can change printer information add and delete apps manage users and perform various other operations A Standard user can check printer information and start apps For inform...

Page 81: ...ot updated when you press the Update button Because the Properties screen requires network connection with this product the information may not be reflected immediately Please wait awhile and then try updating the information again If the information is still not updated then check that the product is connected to the Internet If you do not receive the registration e mail You may have entered a di...

Page 82: ...s submitted the print job is automatically canceled If this happens check the printer power and the Internet connection and then re submit the print job Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services On the printer operation panel select the Setup button and then select Web service setup Connectio...

Page 83: ... or services supporting Google Cloud Print 1 Preparations for Printing with Google Cloud Print 2 Printing from Computer or Smartphone with Google Cloud Print Important LAN connection with the printer and Internet connection are required to register the printer and to print with Google Cloud Print Internet connection fees apply This function may not be available depending on the country or region y...

Page 84: ...o Google Cloud Print with the web browser on the computer or the mobile device then register the required information The screen above may change without prior notice Registering the Printer with Google Cloud Print Register the printer with Google Cloud Print Registration Using Google Chrome Registration from the Printer Important When you register a printer the printer must be connected to the LA...

Page 85: ...use the authentication URL is printed from printer when the authentication process is performed prepare A4 size or Letter size or Legal size plain paper 1 Make sure that the printer is turned on 2 From the operation panel select the Setup button 3 Select Web service setup Connection setup GoogleCloudPrint Register w service Note If you have already registered the printer with Google Cloud Print th...

Page 86: ...sage to print the authentication URL is displayed print the authentication URL then perform the authentication process on the computer again Deleting the Printer from Google Cloud Print To change the printer owner or to re register the printer first delete the printer from Google Cloud Print by using the respective procedure Deletion from Google Chrome Deletion from the Printer Deletion from Googl...

Page 87: ...3 Select Web service setup Connection setup GoogleCloudPrint Delete from service 4 When the confirmation screen to delete the printer is displayed select Yes 87 ...

Page 88: ...the applications or services supporting Google Cloud Print When the preparation for printing with Google Cloud Print is complete and when the printer is turned on the printer receives the print data and prints it automatically Note Depending on the communication status it may take a while to print the print data or the printer may not receive the print data While printing with Google Cloud Print t...

Page 89: ...g the print data with Google Cloud Print When you want to print from Google Cloud Print immediately When the printer cannot receive the print data or you want to start printing immediately you can check whether there is a print job on the Google Cloud Print and start printing manually Follow the steps below 1 Make sure that the printer is turned on 2 From the operation panel select the Setup butto...

Page 90: ...tion Environment To use AirPrint you will need one of the following Apple devices running the latest version of iOS iPad all models iPhone 3GS or later iPod touch 3rd generation or later Network Environment The Apple device iPad iPhone or iPod touch and this printer must be connected to the same Wi Fi network or connected in AP mode Printing with AirPrint 1 Check that this printer is turned on and...

Page 91: ...odel that you are using Important Because some app does not support AirPrint Printer Options may not be displayed If an app does not let you use printer options you cannot print from that app Note The Printer Options differ depending on the app and model you are using 91 ...

Page 92: ...being used on the Apple device and the region in which AirPrint is used When Apple s photo app is used the default paper size is L size in Japan and 4 x6 or KG in other countries and regions When documents are printed from Apple s Safari app the default paper size is letter size in the U S region and A4 in Japan and Europe Important Your app may support different paper sizes Checking the Print Sta...

Page 93: ... does not print check the following 1 Check that the printer power is on If the printer power is on turn it off and then back on again and check whether the issue is resolved 2 Check that the printer is connected by LAN to the same network subnet as the device on which iOS is installed 3 Check that the printer has enough paper and ink 4 Check that no error message is displayed on the printer s LCD...

Page 94: ...N connection Confirm that the printer is connected to the wireless LAN and then try printing If Bonjour on the printer is disabled AirPrint cannot be used Check the LAN settings on the printer and enable Bonjour Note The windows used in the explanations may differ from those displayed by your Apple device or app 94 ...

Page 95: ...ice settings LAN settings Print LAN details IPv4 address printing starts Check the IPv4 address that was printed 3 Check that the printer is connected to the same Wi Fi network Then from your smartphone tablet device or computer open the Web browser and enter the following URL http Printer IPv4 address For Printer IPv4 address enter the IPv4 address that you checked in the previous procedure Entri...

Page 96: ...loud Print or delete the printer IJ Cloud Printing Center setup Allows you to register to IJ Cloud Printing Center or to delete a registration Security Allows you to set the Administrator s password and Operation restrictions for the machine Important For the initial Password see About the Administrator Password For Security reasons we recommend that you change the Password to an individual passwo...

Page 97: ...ploaded images can be browsed from other computers smartphones etc To use Evernote you need to create an account See the CREATE ACCOUNT page of Evernote for account creation Settings In the Settings Dialog Box of IJ Scan Utility select the item you want to set then select Evernote for Send to an application in Application Settings Refer to Settings Dialog Box for your model from Home of the Online...

Page 98: ...e PIXMA Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly You can also receive scanned data PDF or JPEG directly on a smartphone or tablet without using a computer PIXMA Printing Solutions can be downloaded from App Store and Google Play 98 ...

Page 99: ...ijsetup for using this product from your computer smartphone or tablet device When the connection is complete the Canon Inkjet Print Utility software which allows you to specify detailed print settings is downloaded automatically By using Canon Inkjet Print Utility you can check the Printer status and specify detailed print settings The available functions will differ depending on your usage envir...

Page 100: ... from Your Computer Changing the Machine Settings on the LCD Information about Network Connection Useful Information about Network Connection About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication Tips for Ensuring Optimal Printing Quality Useful Information about Ink...

Page 101: ...Safety Guide Safety Precautions Regulatory and Safety Information 101 ...

Page 102: ...o the On screen Manual Do not place any object on the machine Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the machine Do not transport or use the machine on a slant vertically or upside down as the ink may leak and damage the machine Working around the machine For the multifunction printer When loading a thick boo...

Page 103: ...l humide ou près d une piscine 2 Éviter d utiliser l appareil pendant un orage électrique Ceci peut présenter un risque de choc électrique causé par la foudre 3 Ne pas utiliser l appareil pour signaler une fuite de gaz s il est situé près de la fuite ATTENTION Pour réduire les risques d incendie utiliser uniquement des conducteurs de télécommunications 26 AWG au de section supérleure Users in the ...

Page 104: ...ed or operated with any other antenna or transmitter Canon U S A Inc One Canon Park Melville New York 11747 1 800 652 2666 Pre Installation Requirements Order Information When ordering service from the telephone company for this equipment the following may be required Universal Service Order Code USOC RJ11C The Facility Interface Code FIC 02LS2 Service Order Code SOC 9 0F Connection of the Equipme...

Page 105: ...s equipment When such changes are necessary the telephone company is required to give adequate prior notice to the user However if advance notice is not possible the telephone company will notify the customer as soon as possible Also the customer will be advised of his her right to file a compliant with the FCC if he she believes it is necessary Warning The Telephone Consumer Protection Act of 199...

Page 106: ...és à une interface téléphonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs à la seule condition que la somme d indices d équivalence de la sonnerie de tous les dispositifs n excède pas 5 Users in New Zealand The grant of a Telepermit for any item of terminal equipment indicates only that Spark has accepted that the item complies with minimum conditio...

Page 107: ... kada kupujete sličan novi proizvod ili ovlašćenom centru za prikupljanje za reciklažu istrošene električne i elektronske opreme EEE Nepravilno rukovanje ovom vrstom otpada može da ima moguće negativne posledice po životnu sredinu i ljudsko zdravlje usled potencijalno opasnih materijala koji se uglavnom vezuju za EEE U isto vreme vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efi...

Page 108: ...ngly Paper types This product can be used to print on both recycled and virgin paper certified to an environmental stewardship scheme which complies with EN12281 or a similar quality standard In addition it can support printing on media down to a weight of 64g m2 lighter paper means less resources used and a lower environmental footprint for your printing needs RMC Regulatory Model Code RMC is for...

Page 109: ...Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers Letters and Symbols 109 ...

Page 110: ...Main Components Front View Rear View Inside View Operation Panel 110 ...

Page 111: ...document tray Open to load a document in the ADF You can load two or more sheets of document of the same size and thickness Load the document with the side you want to scan facing up 6 document output slot Documents scanned from the ADF are delivered here 7 document cover Open to load an original on the platen glass 8 paper guides Align with both sides of the paper stack 9 cassette Load paper here...

Page 112: ...mmed paper inside the machine 15 POWER lamp Lights after flashing when the power is turned on 16 FAX Memory lamp Lights when there are received or unsent documents stored in the machine s memory 17 Alarm lamp Lights or flashes when an error occurs 18 ON button Turns the power on or off Before turning on the power make sure that the document cover is closed Turning the Machine On and Off 19 platen ...

Page 113: ...onnect the telephone line 4 external device jack Connect an external device such as telephone or answering machine 5 USB port Plug in the USB cable to connect the machine with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer 113 ...

Page 114: ...dge should be installed into the left slot and the black FINE cartridge should be installed into the right slot Note For details on replacing a FINE cartridge see Replacing a FINE Cartridge Important The area around the parts A may be splattered with ink This does not affect the performance of the machine Do not touch the parts A The machine may not print properly if you touch them 114 ...

Page 115: ...With this menu you can perform machine maintenance and change machine settings 7 Black button Starts black white copying scanning faxing etc 8 Color button Starts color copying scanning faxing etc 9 and buttons Used to select a menu or setting item The or button is also used when entering characters LCD and Operation Panel 10 OK button Finalizes the selection of a menu or setting item This button ...

Page 116: ...ling temporarily if your machine is connected to a rotary pulse line 14 Stop button Cancels operation when print copy scan or fax transmission reception job is in progress Note The machine makes the beep sound when pressing keypad buttons on the operation panel The keypad sound can be enabled or disabled in Sound control of Dev user settings Dev user settings 116 ...

Page 117: ...About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug Power Cord Notice for Unplugging the Power Cord 117 ...

Page 118: ...e a while for the machine to start printing immediately after you turn on the machine The LCD will turn off if the machine is not operated for about 5 minutes To restore the display press any button except the ON button or perform the print operation The display will be also restored when receiving faxes You cannot change the wait time before the LCD turns off 118 ...

Page 119: ...R lamp stops flashing the machine is turned off Important When you unplug the power cord after turning off the machine be sure to confirm that the POWER lamp is off Note The machine cannot send or receive faxes when the power is turned off The power cannot be turned off while the machine is sending or receiving a fax or when unsent faxes are stored in the machine s memory You can set the machine t...

Page 120: ...d is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above unplug the power cord and call for service Using the machine with one of the unusual conditions above may cause a fire or an electric shock 120 ...

Page 121: ...e drying or clogging of the print head and print quality may be reduced If the power cord is unplugged the date time settings will be reset and all documents stored in the machine s memory will be lost Send or print a necessary document before unplugging the power cord 1 Press the ON button to turn the machine off 2 Confirm that the POWER lamp is off 3 Unplug the power cord The specification of th...

Page 122: ...t various functions or settings Selecting a Menu or Setting Item On the menu screen or settings screen use the or button C to select an item or option then press the OK button D to proceed with the procedure To return to the previous screen press the Back button E Example Changing the scan contrast for faxing Press the Menu button in the Fax standby screen Press the or button C to select FAX TX se...

Page 123: ...Select Scan contrast press the OK button D Use the or button C to change the contrast then press the OK button D 123 ...

Page 124: ...o insert a space Press the button five times To delete the last entered character Press the Back button Editing Entered Numbers Letters and Symbols Press the or button to move the cursor under the position you want to edit To insert a space Press the button five times To insert a character Move the cursor under the character to the right of the insertion position then enter the character The chara...

Page 125: ... GH I Ï Í Ì Î 4 4 jkl JKL 5 5 mnoñøöóòõô MNOÑØÖÓÒÕÔ 6 6 pqrsþ PQRSÞ 7 7 tuvüúùû TUVÜÚÙÛ 8 8 wxyzý WXYZÝ 9 9 0 0 _ SP 1 2 2 Switch the input mode 1 SP indicates a space 2 Displayed only when entering characters in the LAN settings 125 ...

Page 126: ...Loading Paper Originals Loading Paper Loading Originals 126 ...

Page 127: ...Loading Paper Loading Plain Paper Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 127 ...

Page 128: ...aper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat For details on how to flatten curled paper see Load the paper after correcting its curl in Paper Is Smudged Printed Surfa...

Page 129: ...ll the way out 5 Load the paper in the center of the cassette WITH THE PRINT SIDE FACING DOWN Push the paper stack all the way to the back of the cassette The above figure shows the machine with the paper output tray raised Important Always load paper in the portrait orientation D Loading paper in the landscape orientation E can cause paper jams 129 ...

Page 130: ...rly The above figure shows the machine with the paper output tray raised Note Do not load sheets of paper higher than the load limit mark F Keep the paper stack height below the tabs G of the paper guides The above figure shows the machine with the paper output tray raised Load small size paper such as 4 x 6 10 x 15 cm by pushing it in all the way to the back of the cassette 130 ...

Page 131: ... cover is aligned with the edge of the machine After pushing the cassette back properly the machine makes an electronic sound and the paper information registration screen is displayed on the LCD Note When you set the alarm to be silent in Sound control of Dev user settings the alarm will not beep even if the cassette is pushed back Dev user settings 8 Press the OK button 131 ...

Page 132: ...ettings Paper setting for Printing 10 Use the or button to select the type of the loaded paper in the cassette then press the OK button 11 Pull the paper output support H out from the paper output tray 12 Open the output tray extension I Note When printing select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver 132 ...

Page 133: ... flaps are already moistened and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the crease The figures abo...

Page 134: ...to slide both paper guides all the way out 5 Load the envelopes in the center of the cassette WITH THE ADDRESS SIDE FACING DOWN The folded flap of the envelope will be faced up on the left side D Rear side E Address side Push the envelopes all the way to the back of the cassette Up to 5 envelopes can be loaded at once 134 ...

Page 135: ...ot be fed properly The above figure shows the machine with the paper output tray raised Note Do not load envelopes higher than the load limit mark F Keep the envelope stack height below the tabs G of the paper guides The above figure shows the machine with the paper output tray raised 7 Grab the right and left sides of the front cover and push the cassette back until the arrow on the front cover i...

Page 136: ...alarm to be silent in Sound control of Dev user settings the alarm will not beep even if the cassette is pushed back Dev user settings 8 Press the OK button 9 Use the or button to select the size of the loaded envelopes in the cassette then press the OK button Note The asterisk will appear with the current page size and media type settings Paper setting for Printing 136 ...

Page 137: ...in the cassette then press the OK button 11 Pull the paper output support H out from the paper output tray 12 Open the output tray extension I Note When printing select the size and type of the loaded envelopes on the print settings screen of the printer driver 137 ...

Page 138: ... Canon genuine paper access our website Note You may not be able to purchase some Canon genuine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name Paper for printing photos Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Lus...

Page 139: ...can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 plain paper except for Canon genuine paper Do not use heavier or lighter paper except for Canon genuine paper as it could jam in the machine Notes on Storing Paper Take out only the necessary number of paper from the package just before printing To avoid curling when you do not print put unused paper back into the package and k...

Page 140: ...eets 4 x 6 10 x 15 cm Photo Paper Plus Glossy II PP 201 3 10 sheets A4 Letter 5 x 7 13 x 18 cm and 8 x 10 20 x 25 cm 20 sheets 4 x 6 10 x 15 cm Photo Paper Pro Luster LU 101 3 10 sheets A4 and Letter Photo Paper Plus Semi gloss SG 201 3 10 sheets A4 Letter 5 x 7 13 x 18 cm and 8 x 10 20 x 25 cm 20 sheets 4 x 6 10 x 15 cm Matte Photo Paper MP 101 10 sheets A4 and Letter 20 sheets 4 x 6 10 x 15 cm P...

Page 141: ... 3 When loading paper in stacks the print side may become marked as it is fed or paper may not feed properly In this case load one sheet at a time 141 ...

Page 142: ...n 28 lb 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with ho...

Page 143: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 143 ...

Page 144: ...ted image is enlarged to fill the whole page For Borderless Printing use the following paper Photo Paper Pro Platinum PT 101 Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG 201 Matte Photo Paper MP 101 Performing Borderless Printing on any other type of paper may substantially red...

Page 145: ...6 90 x 9 80 inches 175 2 x 249 0 mm 4 x 6 10 x 15 cm 3 73 x 5 69 inches 94 8 x 144 4 mm 5 x 7 13 x 18 cm 4 73 x 6 69 inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm Recommended printing area A 1 28 inches 32 5 mm B 1 32 inches 33 5 mm Printable area C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 13 inch 3 4 mm F 0 13 inch 3 4 mm 145 ...

Page 146: ...etter 8 00 x 10 69 inches 203 2 x 271 4 mm Legal 8 00 x 13 69 inches 203 2 x 347 6 mm Recommended printing area A 1 28 inches 32 5 mm B 1 32 inches 33 5 mm Printable area C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 25 inch 6 4 mm F 0 25 inch 6 3 mm 146 ...

Page 147: ...nting Area width x height Envelope DL 3 88 x 7 20 inches 98 8 x 183 0 mm Envelope Com 10 3 68 x 8 04 inches 93 5 x 204 3 mm Recommended printing area A 0 31 inch 8 0 mm B 1 14 inches 29 0 mm C 0 22 inch 5 6 mm D 0 22 inch 5 6 mm 147 ...

Page 148: ...Loading Originals Position to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF Auto Document Feeder How to Load Originals for Each Function Originals You Can Load 148 ...

Page 149: ...to load the original according to the size type or usage Originals You Can Load Loading Documents Photos or Book on the platen glass Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF Note To scan the original at optimum quality load it on the platen glass 149 ...

Page 150: ...inal on the platen glass Do not place any objects weighing 4 4 lb 2 0 kg or more on the platen glass Do not put any pressure of 4 4 lb 2 0 kg or more on the platen glass such as pressing down the original Failure to observe the above may cause the scanner to malfunction or the platen glass to break 3 Close the document cover gently Important After loading the original on the platen glass be sure t...

Page 151: ... beep sound Load the document WITH THE SIDE TO SCAN FACING UP in the document tray Originals You Can Load Note When you set the alarm to be silent in Sound control of Dev user settings the alarm will not beep even if the document is inserted in the document tray Dev user settings 4 Adjust the document guide A at the front of the machine to match the width of the document Do not slide the document ...

Page 152: ... size A4 Letter etc for Scan size to scan originals With a software application on a computer scan text documents magazines or newspapers select a standard size A4 Letter etc to scan originals Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass and align it with the alignment mark Portions placed on the diagonally striped area cannot be scanned Important The machine cannot sca...

Page 153: ...e and specify Auto scan A Multi for Scan size to scan two or more originals Scan two or more printed photos postcards or business cards with a software application on a computer Place the originals WITH THE SIDE TO SCAN FACING DOWN Allow 0 4 inch 1 cm or more space between the edges diagonally striped area of the platen glass and the originals and between the originals Portions placed on the diago...

Page 154: ...copy Quantity A4 or Letter size Max 20 sheets 20 lb 75 g m2 paper up to 0 08 inch 2 mm in height Legal size Max 5 sheets 20 lb 75 g m2 paper up to 0 02 inch 0 5 mm in height Thickness 0 003 to 0 005 inch 0 07 to 0 13 mm Weight 16 0 to 25 3 lb 60 to 95 g m2 Note Make sure any glue ink correction fluid or the like on the document is completely dry before loading it on the platen glass or in the ADF ...

Page 155: ... Photo or thick paper 155 ...

Page 156: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status 156 ...

Page 157: ...d Note For precautionary notes on handling FINE cartridges see Notes on FINE cartridges Replacing Procedure When you need to replace a FINE cartridge follow the procedure below 1 Make sure that the power is turned on 2 Open the front cover A The paper output tray B opens Note Remove any paper in the cassette 3 Open the paper output cover The FINE cartridge holder C moves to the replacement positio...

Page 158: ...rts or other parts inside the machine If the paper output cover is left open for more than 10 minutes the FINE cartridge holder may move and the Alarm lamp light In this case close the paper output cover then open it again 4 Push down the empty FINE cartridge until it clicks You hear an electronic sound twice Note When you set the alarm to be silent in Sound control of Dev user settings the alarm ...

Page 159: ...ur hands and the surrounding area with ink on the removed protective tape Do not reattach the protective tape once you have removed it Discard it according to the local laws and regulations regarding disposal of consumables Do not touch the electrical contacts or print head nozzle on a FINE cartridge The machine may not print properly if you touch them 7 Insert the new FINE cartridge at a slant in...

Page 160: ...sert the FINE cartridge gently so that it does not hit the electrical contacts on the FINE cartridge holder 8 Push the FINE cartridge in and up firmly until it snaps into place You hear an electronic sound once 160 ...

Page 161: ...talled Be sure to install both cartridges Note When you set the alarm to be silent in Sound control of Dev user settings the alarm will not beep even if the FINE cartridge is attached Dev user settings 9 Close the paper output cover Note If the error message appears after the paper output cover is closed take appropriate action A Message Is Displayed 161 ...

Page 162: ...s will cause the FINE cartridge to dry out and the machine may not operate properly when it is reinstalled To maintain optimal printing quality use a FINE cartridge within six months of first use Note If a FINE cartridge runs out of ink you can print with either color or black FINE cartridge in whichever ink remains only for a while However the print quality may be reduced compared to when printin...

Page 163: ...Checking the Ink Status Checking the Ink Status with the LCD on the Machine You can also check the ink status on the computer screen Checking the Ink Status from Your Computer 163 ...

Page 164: ...A Message Is Displayed 1 Make sure that the power is turned on then press the Setup button The Setup menu screen will appear 2 Use the or button to select Ink information then press the OK button LCD and Operation Panel 3 Use the or button to select Remaining ink then press the OK button Remaining ink is shown in the area A Example The ink is running low Prepare a new ink cartridge Note To print t...

Page 165: ...Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 165 ...

Page 166: ...g Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 166 ...

Page 167: ...f the protective tape on the bottom of the FINE cartridge is removed If an error message appears on the LCD see A Message Is Displayed Increasing the print quality in the printer driver settings may improve the print result Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven Step1 Print the nozzle check pattern From the machine Printing the Nozzle Chec...

Page 168: ...t resolved turn off the power and clean the print head deeply again after 24 hours Do not unplug the power cord when turning off the power If the problem is still not resolved Step5 Replace a FINE cartridge Replace a FINE cartridge Note If the problem is still not resolved after replacing the FINE cartridge contact the service center When the Print Results Are Not Even such as the Ruled Lines Are ...

Page 169: ...et of A4 or Letter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the LCD Select A4 or Letter for Size and Plain paper for Type then press the OK button 3 Pull the paper output support out from the paper output tray then open the output tray extension 4 Press the Setup button use the or button to select Maintenance then p...

Page 170: ...er of sheets printed so far If there are missing lines in the pattern A Cleaning the print head is required D Good E Bad lines are missing If there are horizontal white streaks in the pattern B Cleaning the print head is required F Good G Bad horizontal white streaks are present Note The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle check p...

Page 171: ...ss the Setup button use the or button to select Maintenance then press the OK button LCD and Operation Panel 3 Use the or button to select Cleaning then press the OK button The machine starts cleaning the print head Do not perform any other operations until the machine completes the cleaning of the print head This takes about 30 seconds 4 Check the print head condition To check the print head cond...

Page 172: ...select Deep cleaning then press the OK button The machine starts cleaning the print head deeply Do not perform any other operations until the machine completes the deep cleaning of the print head This takes about 1 minute 4 Check the print head condition To check the print head condition print the nozzle check pattern If the problem is not resolved turn off the power and clean the print head deepl...

Page 173: ...h sides 1 Make sure that the power is turned on 2 Load a sheet of A4 or Letter sized plain paper in the cassette After pushing the cassette back the paper information registration screen is displayed on the LCD Select A4 or Letter for Size and Plain paper for Type then press the OK button 3 Pull the paper output support out from the paper output tray then open the output tray extension 4 Press the...

Page 174: ...ess the Stop button then redo this procedure from the beginning 6 Confirm the message then load the print head alignment sheet on the platen glass Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the bottom right corner of the sheet with the alignment mark Note The print head alignment sheet cannot be scanned if it is loaded in the ADF Auto Document Feede...

Page 175: ...d alignment sheet on the platen glass until adjusting the print head position is complete If the error message appears on the LCD press the OK button to release the error then take appropriate action A Message Is Displayed Note If the print results are still not satisfactory after adjusting the print head position as described above adjust the print head position manually from the computer Alignin...

Page 176: ... Cleaning the Print Heads from Your Computer Aligning the Print Head Aligning the Print Head Position Automatically from Your Computer Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern 176 ...

Page 177: ...Make sure that the printer is on and then click Execute Print head cleaning starts 4 Complete cleaning The Nozzle Check dialog box opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel If cleaning the head once does not resolve the print head problem clean it once more Important Cl...

Page 178: ... the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning only when necessary Note If there is no sign of improveme...

Page 179: ...adjustment position are corrected and conditions such as color and line streaking are improved If the print results appear uneven because of line shifts or other conditions adjust the position of the print head On this printer you can adjust the print head either automatically or manually 179 ...

Page 180: ...nt Head Alignment on the Maintenance tab The Start Print Head Alignment dialog box opens 6 Load paper in the printer Load three sheets of A4 size or Letter size plain paper into the cassette Note If the cassette paper information registered on the printer is not set to A4 size and plain paper an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For de...

Page 181: ... setting that produces the least noticeable vertical streaks A Least noticeable vertical streaks B Most noticeable vertical streaks 9 Confirm the displayed message and click OK The second pattern is printed Important Do not open the paper output cover while printing is in progress 10 Check the printed pattern Enter the numbers of the patterns with the least noticeable streaks in the associated box...

Page 182: ...l streaks 11 Confirm the displayed message and click OK The third pattern is printed Important Do not open the paper output cover while printing is in progress 12 Check the printed pattern Enter the numbers of the patterns with the least noticeable stripes in the associated boxes Even if the patterns with the least noticeable stripes are clicked in the preview window their numbers are automaticall...

Page 183: ...the best pattern pick the setting that produces the least noticeable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizontal stripes Note To print and check the current setting open the Start Print Head Alignment dialog box and click Print Alignment Value 183 ...

Page 184: ... cassette Note The number of sheets to be used differs when you select the manual head alignment If the cassette paper information registered on the printer is not set to A4 size and plain paper an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to be registered on the printer see the following Paper ...

Page 185: ...Note To print and check the current setting open the Start Print Head Alignment dialog box and click Print Alignment Value 185 ...

Page 186: ...er information registered on the printer is not set to A4 size and plain paper an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to be registered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper...

Page 187: ...chine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the ADF Auto Document Feeder Cleaning the Paper Feed Roller Cleaning the Inside of the Machine Bottom Plate Cleaning 187 ...

Page 188: ...he power cord The machine cannot send or receive faxes when the power is turned off If the power cord is unplugged the date time settings will be reset and all documents stored in the machine s memory will be lost Send or print a necessary document before unplugging the power cord Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the s...

Page 189: ...a necessary document before unplugging the power cord Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Paper tissue powder or fine threads may remain inside the machine and cause problems such as print head blockage and poor printing results Never use volatile liquids such as thinners benzene acetone or any other chemical ...

Page 190: ...is turned off If the power cord is unplugged the date time settings will be reset and all documents stored in the machine s memory will be lost Send or print a necessary document before unplugging the power cord Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Paper tissue powder or fine threads may remain inside the machi...

Page 191: ...to leave any residue especially on the glass surface Important If any foreign substances such as glue ink or correction fluid are adhered to the glass of the ADF B as shown in the figure above some black streaks will appear on the scanned image In this case wipe the dirt off gently 5 After wiping close the document feeder cover by pushing it until it clicks into place 6 Close the document cover ge...

Page 192: ... and Operation Panel 4 Use the or button to select Roller cleaning then press the OK button The paper feed roller will rotate as it is cleaned 5 Make sure that the paper feed roller has stopped rotating then load a sheet of A4 or Letter sized plain paper or cleaning sheet available on the market in the cassette After pushing the cassette back the paper information registration screen is displayed ...

Page 193: ...of A4 or Letter sized plain paper in half widthwise then unfold the paper 3 Fold one side of the opened paper in another half aligning the edge with the center crease then unfold the paper 4 Load only this sheet of paper in the cassette with the ridges of the creases facing up and the edge of the half with no crease facing to the far side After pushing the cassette back the paper information regis...

Page 194: ...e protrusions inside the machine may be stained Wipe off any ink from the protrusions using a cotton swab or the like Important Be sure to turn off the power and unplug the power cord before cleaning the machine The power cannot be turned off while the machine is sending or receiving a fax or when unsent faxes are stored in the machine s memory Make sure if the machine completed sending or receivi...

Page 195: ...Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD 195 ...

Page 196: ...s from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 196 ...

Page 197: ...ta being cut off The procedure for changing the print options is as follows 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens Note When you use the XPS printer driver the functions available to you are different 3 Change the individual settings If necessary change the setting of each item and then click OK The Page Setup tab is di...

Page 198: ...om Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings dialog box opens 4 Save the settings Enter a name in the Name field If necessary click Options set the items and then click OK In the ...

Page 199: ...not be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setup tab 2 Delete the printing profile Click Delete When the confirmation message appears click OK The selected printing profile is del...

Page 200: ...Cartridge Settings on the Maintenance tab The Ink Cartridge Settings dialog box appears 3 Select the FINE cartridge to be used Select the FINE cartridge to be used for printing and click OK The specified FINE cartridge will be used from the next printing Important When the following settings are specified Black Only does not function because the printer uses the color FINE cartridge to print docum...

Page 201: ...cally turns off the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Open the printer driver setup window 2 Make sure that the printer is on and then click Auto Power on the Maintenance tab The Auto Power Setting dialog box opens Note If the printer is off or if communication between the printer and the computer is disabled an error messa...

Page 202: ...the list according to the same procedure Important In the following cases you can set Auto Power Off but the power will not be turned off automatically When you use the printer by connecting it to a network When you use the printer by connecting it to a telephone line via a modular cable 202 ...

Page 203: ... normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the printer Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the printer during a specified period of time Set the Start time and the End time of the quiet mode you wish to be activated If both are set to the same time the quiet mode...

Page 204: ...n heads manually Usually the Print Head Alignment function on the Maintenance tab is set to automatic head alignment but you can change it to manual head alignment If the printing results of automatic print head alignment are not satisfactory perform manual head alignment Check this check box to perform the manual head alignment Uncheck this check box to perform the automatic head alignment Preven...

Page 205: ...ct this check box Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins Moving the slider to the right increases the pause time and moving the slider to the left decreases the time If the paper gets stained because the next page is ejected before the ink on the printed page dries increase the ink drying wait time Reducing the ink drying wait ti...

Page 206: ...s on the LCD Changing the Machine Settings on the LCD Fax settings Output settings LAN settings Dev user settings Firmware update Cassette settings Reset setting About Quiet setting Using the Machine with the Access Point Mode 206 ...

Page 207: ...on to select Device settings then press the OK button When you change the fax settings press the Setup button then select Fax settings 4 Use the button to select Output settings then press the OK button 5 Use the button to select Extended copy amt then press the OK button 6 Use the button to select a setting item then press the OK button For details on each setting item Fax settings Output setting...

Page 208: ...dividually or the advanced setting For details on how to specify the setting Preparing for Faxing TEL no registration You can register the recipient s fax telephone number to the machine Registering Recipients Using the Operation Panel of the Machine FAX user settings Unit TEL no registr Registers your fax telephone number printed on sent faxes Registering User Information Unit name registr Regist...

Page 209: ...length of pause time for each when you enter P pause TTI position Selects the position of the sender information outside or inside the image area Remote RX Enables disables remote reception If you select ON you can specify the remote reception ID Remote Reception Color transmission When faxing color documents using the ADF selects whether to convert them into black white data if the recipient s fa...

Page 210: ... 4800 bps The asterisk on the LCD indicates the current setting The fax reception start speed will be faster as the value is bigger Some of settings are not available depending on the country or region of purchase When the telephone line condition or connection is poor selecting a lower reception start speed may solve reception problems Auto print settings Received documents Selects whether to pri...

Page 211: ...number twice By using this setting you can avoid the mistransmission of faxes Check RX FAX info If you select ON the machine checks whether the recipient s fax machine information matches the dialed number If it matches the number the machine starts to send faxes Preventing Mistransmission of Faxes Hook setting If you select Enable you can use the on hook dial function FAX RX reject If you select ...

Page 212: ... Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page You can change the width to be cropped from the borders of the original image as needed Cropped area will be larger if Amount Large is selected Note If printouts contain margins even though you are copying in Borderless specifying Amount Large for this setting may help solve the problem Prevent double...

Page 213: ... method Follow the on screen instructions during setup Cableless setup Select if you specify the settings of the access point information to the machine directly from a device such as a smartphone without operating the wireless router Follow the on screen instructions of the connecting device for the setup procedure AP mode settings When you use the machine as an access point wireless router speci...

Page 214: ... the computer using WSD Timeout setting Specifies the timeout length Bonjour settings Setting items for LAN using Bonjour for Mac OS Enab disab Bonjour Selecting Active allows you to use Bonjour to perform the network settings Enter service name Specifies the Bonjour service name You can use up to 48 characters for the name Note You cannot use the same service name as that already used for other L...

Page 215: ...he country or region of purchase Sound control Selects whether the beep sound in operations is enabled or not Keypad sound Selects whether the beep sound is enabled or not when pressing the buttons on the operation panel Alarm sound Selects whether the alarm is enabled or not Line monitor sound Selects whether the line monitor sound is enabled or not Offhook alarm Selects whether the alarm is enab...

Page 216: ...to power off The machine turns off automatically if no operation is made or no printing data is sent to the machine for a specified period of time Select OFF if you want the machine not to turn off automatically Important Under the following conditions the machine does not turn off automatically even though this setting is enabled When using the machine via a network and the network connection is ...

Page 217: ...update of the machine Current version You can check the current firmware version Update notification When ON is selected and the firmware update is available the screen to inform you of the firmware update is displayed on the LCD DNS server setup Performs settings for a DNS server Select Auto setup or Manual setup If you select Manual setup follow the display on the LCD to perform settings Proxy s...

Page 218: ...can specify by the printer driver or on the LCD Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size Det paper mismatch If you select ON the machine detects whether the paper size and the media type are the same as those registered in Register paper info If printing starts with the settings that do not match an error messag...

Page 219: ...ch as the paper size media type or other setting items back to the default The LAN settings and the telephone fax number are not returned back to the default Device info sending Returns only the device information sending settings back to the default FAX settings Returns the fax settings back to the default Disconnect the telephone line from the machine before you return this setting item back to ...

Page 220: ...le printing is in progress When Use in specified hrs is selected The screen to specify starting ending time is displayed Use the button to move the cursor under the desired position use the Numeric buttons to enter the time then press the OK button You can reduce the operating noise during the specified time Important Operating speed may be reduced compared to when OFF is selected This function ma...

Page 221: ...ss point mode for the long time we recommend that you change the default access point name and the default password to the combination of numbers and letters from the point of view of security How to enable the Access Point Mode Enable the access point mode following the procedure below 1 Make sure that the machine is turned on 2 Press the Setup button The Setup menu screen is displayed 3 Use the ...

Page 222: ... an external device such as a computer or a smartphone via wireless LAN refer to the device s or application s instruction manual How to terminate the Access Point Mode In environments that the machine is usually connected with the computer over the wireless LAN set the machine to the wireless LAN connection following the procedure below when you finish using the machine with the access point mode...

Page 223: ...se the machine as an access point 7 Press the OK button to finish entering the name 8 Use the button to select the security setting then press the OK button WPA2 PSK AES Specifies the security setting applying WPA2 PSK AES Proceed to the next step when the screen to specify the password is displayed Disable Finishes the access point settings without specifying the security setting 9 Enter the pass...

Page 224: ...Information about Network Connection Useful Information about Network Connection 224 ...

Page 225: ...at Factory Network Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name during Setup Connecting to Other Computer with LAN Changing the Connection Method from USB to LAN Printing Out Network Setting Information 225 ...

Page 226: ...gs IPv4 IPv6 Enable disable IPv6 Active Enable disable WSD Active Timeout setting 1 minute Enab disab Bonjour Active Service name Bonjour settings Canon MX490 series LPR setting Active DRX setting Active XXXXXX is the last six digits of MAC address of the machine Default Values of the Access Point Mode Item The default SSID access point name XXXXXX MX490series Security setting WPA2 PSK AES Passwor...

Page 227: ...Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below The USB port is located on the rear of the machine 227 ...

Page 228: ...reen Select a printer with checking the MAC address or the serial number set to the printer against that on the detection result screen Note A serial number may not be displayed on the detection result screen To check the MAC address of the printer print out the network setting information using the operation panel of the printer Printing Out Network Setting Information 228 ...

Page 229: ...structions on our website Connecting to Other Computer with LAN To add the computer connecting the machine with LAN perform setup with the Setup CD ROM or perform it according to the instructions on our website Changing the Connection Method from USB to LAN To change the connection method to LAN while you are using the machine with USB connection perform setup again with the Setup CD ROM or perfor...

Page 230: ...e machine s network setting is printed out Item Explanations of the item Setting Wireless LAN Wireless LAN Enable Disable Connection Connection status Active Inactive MAC Address MAC Address XX XX XX XX XX XX SSID SSID SSID of the wireless LAN SSID of the access point mode Password Password Password of the access point mode 8 to 10 alphanumeric characters Communication Mode Communication Mode Infr...

Page 231: ... min LPR Protocol LPR protocol setting Enable Disable Bonjour Bonjour setting Enable Disable Bonjour Service Name Bonjour service name Bonjour service name Up to 52 alphanumeric characters DNS Server Getting DNS Server automatically Auto Manual Primary Server Primary server address XXX XXX XXX XXX Secondary Server Secondary server address XXX XXX XXX XXX Proxy Server Proxy Server setting Enable Di...

Page 232: ...About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication 232 ...

Page 233: ...LAN Sheet Changing the WEP Detailed Settings Changing the WPA WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings 233 ...

Page 234: ... not support Fast User Switching We recommend to exit IJ Network Tool before switching users Starting up IJ Network Tool 1 Start up IJ Network Tool as shown below In Windows 8 1 or Windows 8 select IJ Network Tool on the Start screen to start IJ Network Tool If IJ Network Tool is not displayed on the Start screen select the Search charm then search for IJ Network Tool In Windows 7 Windows Vista or...

Page 235: ... in the Wireless LAN sheet 1 Start up IJ Network Tool 2 Select the printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration on the Settings menu 4 Click the Wireless LAN tab The Wireless LAN sheet is displayed For details on the Wireless LAN sheet see Wi...

Page 236: ... encryption type of the printer was switched make sure that encryption types for the computer and the wireless router match that set to the printer If you connect to a network that is not protected with security measures there is a risk of disclosing data such as your personal information to a third party TCP IP Setup Sets the IP address of the printer to be used over the LAN Specify a value appro...

Page 237: ...with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration on the Settings menu 4 Click the Wireless LAN tab 5 Select Use WEP in Encryption Method and click Configuration The WEP Details screen is displayed 6 Change the settings or confirm When changing the password WEP key the same change must be made to the password WE...

Page 238: ...t to specify the method manually select Open System or Shared Key according to the setting of the wireless router 7 Click OK Important If the printer cannot communicate with the computer after the encryption type of the printer was switched make sure that encryption types for the computer and the wireless router match that set to the printer Note Changing the network settings with the USB cable te...

Page 239: ...enshots in this section refer to the WPA detailed settings 1 Start up IJ Network Tool 2 Select the printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration on the Settings menu 4 Click the Wireless LAN tab 5 Select Use WPA WPA2 in Encryption Method and c...

Page 240: ...u do not know the wireless router passphrase refer to the instruction manual provided with the wireless router or contact its manufacturer The dynamic encryption method is selected from either TKIP basic encryption or AES secure encryption automatically Important If Auto is not displayed on Dynamic Encryption Type select either TKIP Basic Encryption or AES Secure Encryption 9 Click Finish 240 ...

Page 241: ...on type of the printer was switched make sure that encryption types for the computer and the wireless router match that set to the printer Note Changing the network settings with the USB cable temporarily may switch the default printer In this case reset Set as Default Printer 241 ...

Page 242: ... menu 4 Click the Wired LAN tab The Wired LAN sheet is displayed For details on the Wired LAN sheet see Wired LAN Sheet 5 Change the settings or confirm Set the IP address of the printer to be used over the LAN Specify a value appropriate for your network environment 6 Click OK After changing configuration a screen is displayed asking you for confirmation before the settings are sent to the printe...

Page 243: ... use an administrator password select the Use admin password check box and enter a password Important The password should consist of alphanumeric characters and be no longer than 32 characters The password is case sensitive Do not forget the password you set If you forget the administrator password you specified initialize the printer to return the password to the default setting 6 Click OK A scre...

Page 244: ...ction performance 1 Signal Strength Indicates the strength of the signal received by the printer ranging from 0 to 100 2 Link Quality Indicates the signal quality excluding the noise while communicating ranging from 0 to 100 Important If the indicated value is low move your printer closer to the wireless network device 4 If you measure the connection performance in detail click Advanced Measuremen...

Page 245: ...eless router are located within the wireless connectivity range with no obstacles between them Check if the distance between the printer and the wireless router is not too far If they are too far move them closer together within 164 ft 50 m Check that there is no barrier or obstacle between the printer and the wireless router In general connection performance decreases for communications through w...

Page 246: ...s Check that the printer and the wireless router face each other Connection performance may depend on the orientations of the wireless devices Replace the wireless router and the printer in another direction to achieve the best performance Check whether other computers are not accessing the printer If appears in the result of the measurement check whether other computers are not accessing the prin...

Page 247: ...ance screen is displayed 4 Click Initialize 5 When the confirmation screen is displayed click Yes The network settings of the printer are initialized Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so perform setup with the Setup CD ROM or perform setup according to the i...

Page 248: ...gs The Confirmation screen is displayed after you modified the printer settings on the Configuration screen When you click Yes on the Confirmation screen the following screen is displayed for confirming the modified settings 248 ...

Page 249: ...ails Screen Authentication Type Confirmation Screen PSK Passphrase and Dynamic Encryption Setup Screen Setup Information Confirmation Screen Wired LAN Sheet Admin Password Sheet Network Information Screen Access Control Sheet Edit Accessible MAC Address Screen Add Accessible MAC Address Screen Edit Accessible IP Address Screen Add Accessible IP Address Screen 249 ...

Page 250: ...n if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If No Driver is displayed for the name associate the port with the printer When the Printer Driver Is Not Associated with a Port If Not Found is displayed for the status check the followings The wireless router is turned on When using wired LAN the LAN ca...

Page 251: ...played from the Canon IJ Network Tool screen 1 File menu Exit Exits IJ Network Tool 2 View menu Status Displays the Status screen to confirm the printer connection status and wireless communication status In the access point mode this item is grayed out and you cannot confirm the printer connection status Status Screen Refresh Updates and displays the contents of Printers on the Canon IJ Network T...

Page 252: ... Information Screen Display Warning Automatically Enables or disables automatic display of the instruction screen When this menu is selected the instruction screen is displayed if one or more ports are unavailable for printing 3 Settings menu Configuration Displays the Configuration screen to configure settings of the selected printer Configuration Screen Note This item has the same function as Co...

Page 253: ...oint mode settings Perform settings following the message on the screen If you change the Encryption Method setting and the Password setting on the Set up printer s access point mode screen the changed settings are applied to the printer settings Note You can use this function only when you are using a computer compatible with the wireless LAN 4 Help menu Instructions Displays this guide About Dis...

Page 254: ...lick the tab to select the sheet to change the settings The following screen is the example to change the setting on the Wireless LAN sheet Note This screen is not available depending on the printer you are using For details on each sheet see the following Wireless LAN Sheet Wired LAN Sheet Admin Password Sheet 254 ...

Page 255: ...an access point wireless router Note When Access point mode is displayed on Network Type you cannot change the settings on the Wireless LAN sheet or the Admin Password sheet You can perform setting from Set up printer s access point mode on the Settings menu when you use the printer with the access point mode Depending on the printer you are using you can change the settings using the operation pa...

Page 256: ... been set the Authentication Type Confirmation screen is displayed automatically To change WPA WPA2 settings set before click Configuration to display the WPA WPA2 Details screen Changing the WPA WPA2 Detailed Settings 5 Configuration The detailed settings screen is displayed The WEP or the WPA WPA2 key selected in Encryption Method can be confirmed and changed For details on WEP setting Changing ...

Page 257: ...as your personal information to a third party Note Signal strength is displayed as follows Good Fair Poor Type of encryption is displayed as follows Blank No encryption WEP WEP is set WPA WPA2 WPA WPA2 is set 2 Update Click to update the list of wireless routers when your target wireless router is not detected If the target wireless router is set to the stealth mode click Cancel to return to the p...

Page 258: ...ls screen appears if the selected wireless router is encrypted In this case configure the details to use the same encryption settings set to the wireless router Wireless routers that cannot be used by this machine including those configured to use different encryption methods are displayed grayed out and cannot be configured 258 ...

Page 259: ...number of characters and character type that can be entered differ depending on the combination of the key length and key format Key Length 64bit 128bit Key Format ASCII 5 characters 13 characters Hexadecimal Hex 10 digits 26 digits 2 Key Length Select either 64bit or 128bit 3 Key Format Select either ASCII or Hex 4 Key ID Select the Key ID index set to the wireless router 5 Authentication Select ...

Page 260: ...een differs depending on the present settings 1 Authentication Type Displays the type of authentication used for client authentication This machine supports the PSK authentication method 2 Dynamic Encryption Type Displays the dynamic encryption method 3 Change Settings Displays the Authentication Type Confirmation screen Authentication Type Confirmation Screen 260 ...

Page 261: ...the printer you are using Type of authentication used for client authentication is displayed 1 Authentication Type Type of authentication used for client authentication is displayed PSK This machine supports the PSK authentication method This authentication type PSK uses a passphrase 261 ...

Page 262: ...se set to the wireless router The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value If you do not know the wireless router passphrase refer to the instruction manual provided with the wireless router or contact its manufacturer 2 Dynamic Encryption Type The dynamic encryption method is selected from either TKIP basic encryption or AES secure encryptio...

Page 263: ...tup Information Confirmation Screen Note This screen is not available depending on the printer you are using Displays the settings used for client authentication Confirm the settings and click Finish 263 ...

Page 264: ...ress of the printer to be used over the LAN Specify a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP server functionality must be enabled on your router Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you wa...

Page 265: ...reen 1 Use admin password Sets an administrator password with privileges to set up and change detailed options To use this feature select this check box and enter a password 2 Password Enter the password to set 3 Password Confirmation Enter the password again for confirmation Important If you forget the administrator password you specified initialize the printer to return the password to the defau...

Page 266: ...is set for the printers and the computers To display the Network Information screen select Network Information from the View menu 1 OK Returns to the Canon IJ Network Tool screen 2 Copy All Information All network information displayed is copied to the clipboard 266 ...

Page 267: ...een 1 Printer Access Control Type Select the type of access control with which to limit access of computers or network devices to the printer over a network The setting items may differ depending on the choice of access control methods When Selecting MAC address When Selecting IP address When Selecting MAC address The accessible computers or network devices are specified by their MAC addresses Com...

Page 268: ...s and any comments 3 Edit The Edit Accessible MAC Address screen is displayed to edit the settings selected in Accessible MAC Addresses Edit Accessible MAC Address Screen Add Accessible MAC Address Screen 4 Add The Add Accessible MAC Address screen is displayed to register the MAC address of a computer or a network device from which to access the printer over the network Important Add the MAC addr...

Page 269: ...hows the registered IP addresses and any comments 3 Edit The Edit Accessible IP Address screen is displayed to edit the settings selected in Accessible IP Addresses Edit Accessible IP Address Screen Add Accessible IP Address Screen 4 Add The Add Accessible IP Address screen is displayed to register the IP address of a computer or a network device from which to access the printer over the network I...

Page 270: ...5 Delete Deletes the selected IP address from the list 270 ...

Page 271: ...example screenshots in this section refer to the Add Accessible MAC Address Screen 1 MAC Address Enter the MAC address of a computer or a network device to allow access 2 Comment Optionally enter any information to identify the device such as the name of the computer Important Comments will be displayed only on the computer used to enter them 271 ...

Page 272: ...Method An IP address is expressed as four values ranging from 0 to 255 Start IP Address Enter the first IP address in the range of addresses of the computers or network devices to allow access when you selected Range Specification in Specification Method An IP address is expressed as four values ranging from 0 to 255 End IP Address Enter the last IP address in the range of addresses of the compute...

Page 273: ... of IJ Network Tool Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen 273 ...

Page 274: ...n if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If No Driver is displayed for the name associate the port with the printer When the Printer Driver Is Not Associated with a Port If Not Found is displayed for the status check the followings The wireless router is turned on When using wired LAN the LAN ca...

Page 275: ...played from the Canon IJ Network Tool screen 1 File menu Exit Exits IJ Network Tool 2 View menu Status Displays the Status screen to confirm the printer connection status and wireless communication status In the access point mode this item is grayed out and you cannot confirm the printer connection status Status Screen Refresh Updates and displays the contents of Printers on the Canon IJ Network T...

Page 276: ... Information Screen Display Warning Automatically Enables or disables automatic display of the instruction screen When this menu is selected the instruction screen is displayed if one or more ports are unavailable for printing 3 Settings menu Configuration Displays the Configuration screen to configure settings of the selected printer Configuration Screen Note This item has the same function as Co...

Page 277: ...oint mode settings Perform settings following the message on the screen If you change the Encryption Method setting and the Password setting on the Set up printer s access point mode screen the changed settings are applied to the printer settings Note You can use this function only when you are using a computer compatible with the wireless LAN 4 Help menu Instructions Displays this guide About Dis...

Page 278: ...e device status is displayed as Available or Unavailable 2 Signal Strength Indicates the strength of the signal received by the printer ranging from 0 to 100 3 Link Quality Indicates the signal quality excluding the noise while communicating ranging from 0 to 100 4 Advanced Measurement To examine the connection performance between the printer and the wireless router or between the printer and the ...

Page 279: ...nection performance measurement Connection Performance Measurement Screen Initial Screen Connection Performance Measurement Screen Completion Screen Connection Performance Measurement Screen Initial Screen Click Next to start measurement Connection Performance Measurement Screen Completion Screen Displays when the measurement is finished 279 ...

Page 280: ...he printer and the wireless router Good connection performance Unstable connection performance Cannot connect Measurement is canceled or cannot measure 2 Remeasurement Measures the connection performance again Note If any messages appear on Overall Network Performance move the machine and wireless router as instructed to improve the performance 280 ...

Page 281: ...gs of the printer Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so perform setup with the Setup CD ROM or perform setup according to the instructions on our website 2 Network Setup of the Card Slot Note This item is not available depending on the printer you are using S...

Page 282: ... Network Setup of the Card Slot Screen Setup Failed Screen Note You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings To change the network settings using IJ Network Tool enable the LAN settings in advance Network Setup of the Card Slot Screen Setup Screen 1 Drive Select the drive letter to assign to the network drive 2 Upd...

Page 283: ...to the card slot 2 Retry Returns to Network Setup of the Card Slot screen and re executes the network drive mapping 3 Cancel Cancels the card slot setup When IJ Network Tool is running over LAN the Cancel button is displayed grayed out and cannot be clicked 283 ...

Page 284: ...e You cannot print with the printer unless the printer driver is associated with the port 1 Model Displays the name of device specified as a destination port It is blank if the name of device is not detected 2 Printer Displays the printer driver installed in the computer Select the printer for which you want to change the association 3 OK Performs association 284 ...

Page 285: ...is set for the printers and the computers To display the Network Information screen select Network Information from the View menu 1 OK Returns to the Canon IJ Network Tool screen 2 Copy All Information All network information displayed is copied to the clipboard 285 ...

Page 286: ...Appendix for Network Communication Using the Card Slot over a Network When the Printer Driver Is Not Associated with a Port About Technical Terms Restrictions About Firewall 286 ...

Page 287: ...Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network To mount the card slot as the network drive follow the procedure below 1 Insert a memory card into the card slot of the machine 2 Start up IJ Network Tool 3 Select the machine in Printers 4 Select Maintenance on the Settings menu 5 Click Setu...

Page 288: ...table only from a USB connected computer you cannot access the network drive of the card slot On the other hand when you enable it to be writable only from a LAN connected computer the card slot is not detected via USB Make sure that the card slot setting is selected properly according to your connection method To read files from a memory card via USB and over a network disable the function to wri...

Page 289: ...inter driver follow the procedure below 1 Start up IJ Network Tool 2 Select the printer displayed as No Driver on Name 3 Select Associate Port on the Settings menu The Associate Port screen is displayed 4 Select a printer to associate with a port The list of the printers that the printer driver is installed is displayed at Printer on the Associate Port screen Select a printer to associate with a c...

Page 290: ...n occurs on a peer to peer basis i e all clients in with the same SSID network name communicate directly with each other No wireless router is required This machine does not support ad hoc communication Admin Password Administrator password in IJ Network Tool to restrict access to network users It must be entered to access the printer and change printer settings AES An encryption method It is opti...

Page 291: ...atically adjusted to match that set to the wireless router This machine supports channels 1 to 13 Channels 12 and 13 are not supported depending on the country or region of purchase Note that the number of channels that can be used for your wireless LAN varies depending on the region or country D Default Gateway A relay device to connect to another network such as a router or a computer DHCP serve...

Page 292: ...Client computer and machine setup where all wireless communications pass through a wireless router IP Address A unique number with four parts separated by dots Every network device that is connected to the Internet has an IP address Example 192 168 0 1 An IP address is usually assigned by a wireless router or a DHCP server of the router automatically IPv4 IPv6 They are internetwork layer protocol ...

Page 293: ...eparated by colons i e 11 22 33 44 55 66 O Operation Status Indicates the status on whether the printer can be used P Proxy server A server that links a LAN connected computer to the Internet When using a proxy server specify the address and the port number of the proxy server PSK An encryption method employed by WPA WPA2 R Router A relay device to connect to another network S Signal Strength The ...

Page 294: ... Address 192 168 127 0 T TCP IP Suite of communications protocols used to connect hosts on the Internet or the LAN This protocol allows different terminals to communicate with each other TKIP An encryption protocol employed by WPA WPA2 U USB Serial interface designed to enable you to hot swap devices i e by plugging and unplugging them without turning off the power W WCN Windows Connect Now Users ...

Page 295: ...haracters or a 64 digit hexadecimal value WPA2 Security framework released by the Wi Fi Alliance in September 2004 as a later version of WPA Provides a stronger encryption mechanism through Advanced Encryption Standard AES Authentication WPA2 defines the following authentication methods PSK that can be used without an authentication server plus WPA2 802 1x that do require an authentication server ...

Page 296: ...ms you should set a network key WEP or WPA WPA2 to the wireless router to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed 296 ...

Page 297: ...tion of the security software or operation system Important If you disabled the firewall function disconnect your network from the Internet Some applications like the network configuration software override firewall settings Check the application s settings beforehand If the printer you use is set to Get IP address automatically the IP address changes every time the printer connects to the network...

Page 298: ...Points to Successful Printing Be Sure to Check Paper Settings before Printing Be Sure to Set Cassette Paper Information after Loading Paper Canceling a Print Job Storing Printed Images Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine 298 ...

Page 299: ...ting quality The machine has the function to automatically clean the ink jet nozzles to prevent clogging In the cleaning procedure used ink for nozzle cleaning is limited to a small amount Does black and white printing use color ink Black and white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver So color ink is consumed even w...

Page 300: ...ties of paper or performing borderless printing the area where papers go through may get smeared with ink Clean the inside of your machine with Bottom Plate Cleaning Check how to load the paper correctly Is the paper loaded in the correct orientation To load paper in the cassette load paper WITH THE PRINTING SIDE FACING DOWN Loading Paper Is the paper curled The curled paper causes paper jam Flatt...

Page 301: ...photos at optimal quality and paper suitable for documents Each media type has specific preset settings how ink is used and sprayed distance from nozzles etc that allow you to print to that type with optimal image quality The wrong paper settings may cause poor printout color quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and ...

Page 302: ...machine has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings Before printing make paper settings in accordance with the cassette paper information When this function is enabled an error message is displayed if these settings do not match to prevent incorrect printing When this error message is displayed check and correct the paper ...

Page 303: ...r press the ON button If you press the ON button while printing is in progress the print data sent from the computer queues in the machine and you may not be able to continue to print Press the Stop button to cancel printing 303 ...

Page 304: ...ed Images Store printed images in albums clear photo sleeves or glass frames to protect them from direct exposure to air Note Storing printed images without sufficient drying may cause blurring or discoloration 304 ...

Page 305: ... prevent from drying If you unplug the power cord from the wall outlet before the POWER lamp is turned off the print head will not be capped properly and this will cause drying or clogging When unplugging the power cord make sure that the POWER lamp is not lit Important If the power cord is unplugged the date time settings will be reset and all documents stored in the machine s memory will be lost...

Page 306: ...ine with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the machine off 2 Confirm that the POWER lamp is off and unplug the power cord Important Do not unplug the machine while the POWER lamp is lit or flashing as it may cause malfunction or damage to the machine making the machine unable to print 3 Retract the paper output support with the output tray extension closed 4 ...

Page 307: ...307 ...

Page 308: ...ey orders Certificates of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certific...

Page 309: ...to 90 RH no condensation The performance of the printer may be reduced under certain temperature and humidity conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environment Temperature 32 to 104 F 0 to 40...

Page 310: ...d resolution max 19200 x 19200 dpi 2 1 Optical Resolution represents the maximum sampling rate based on ISO 14473 2 Increasing the scanning resolution will limit the maximum possible scanning area Gradation Input Output Gray 16 bit 8 bit Color 48 bit 24 bit RGB each 16 bit 8 bit Fax Specifications Applicable line Public Switched Telephone Network PSTN Communication mode Super G3 G3 Data compressin...

Page 311: ... report after every 20 transactions Sequential broadcasting max 21 destinations Rejected numbers max 10 destinations Network Specifications Communication protocol TCP IP Wireless LAN Supported Standards IEEE802 11n IEEE802 11g IEEE802 11b Frequency bandwidth 2 4 GHz Channel 1 11 or 1 13 Frequency bandwidth and available channels differ depending on country or region Communication distance Indoors ...

Page 312: ...rinting Capability Apple AirPrint Google Cloud Print PIXMA Cloud Link An internet connection is required to use all the Online Manual Windows Operation can only be guaranteed on a computer with Windows 8 1 Windows 8 Windows 7 Windows Vista or Windows XP pre installed Windows A CD ROM Drive or internet connection is required during software installation Windows Internet Explorer 8 9 10 or 11 is req...

Page 313: ... In an in house network environment the 5222 port must be open Contact the network administrator for details Information in this guide is subject to change without notice 313 ...

Page 314: ...e tools may not be available depending on the printer you are using operation panel of the printer IJ Network Tool printer information screen displayed on some Canon application software When you change the password use 0 to 32 alphanumeric characters If the password has been changed while you are sharing the printer and you do not know the password ask the administrator of the printer you are usi...

Page 315: ...E series P series iP series iX series iB series PRO series MG series Model name Card slot MG7530F MG7500 MG7100 MG6730 MG6600 MG6500 MG6400 MG5600 MG5500 MG3500 MG2900 MG2500 MG2400 MX series Model name Card slot MX920 MX720 MX530 MX520 MX490 MX470 MX450 MX390 315 ...

Page 316: ...ries Model name Card slot E610 E560 E480 E460 E400 P series Model name Card slot P200 iP series Model name Card slot iP8700 iP2800 iP110 iX series Model name Card slot iX6800 iX6700 iB series Model name Card slot iB4000 PRO series Model name Card slot PRO 100S 316 ...

Page 317: ...PRO 10S 317 ...

Page 318: ...Printing Printing from a Computer Printing Using the Operation Panel of the Machine Paper setting for Printing 318 ...

Page 319: ...Printing from a Computer Printing with Application Software that You are Using Printer Driver 319 ...

Page 320: ...are that You are Using Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers 320 ...

Page 321: ...Open the printer driver setup window 4 Select a frequently used profile In Commonly Used Settings on the Quick Setup tab select a printing profile suited for the purpose When you select a printing profile the Additional Features Media Type and Printer Paper Size settings are automatically switched to the values that were preset 5 Select the print quality For Print Quality select High Standard or D...

Page 322: ...cument is printed with settings that match your purpose Important When you select the Always Print with Current Settings check box all settings specified on the Quick Setup Main and Page Setup tabs are saved and you can print with the same settings from the next time as well In the Commonly Used Settings window click Save to register the specified settings 322 ...

Page 323: ...ror may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to be registered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 323 ...

Page 324: ...e papers Photo Printing Media name Model No Media Type in the printer driver Cassette paper information registered on the printer Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II PlusGlossyII Photo Paper Pro Platinum PT 101 Photo Paper Pro Platinum ProPlatinum Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss ...

Page 325: ...t print results You can use the following paper sizes on this printer Printer Paper Size in the printer driver Cassette paper information registered on the printer Letter 8 5 x11 22x28cm Letter Legal 8 5 x14 22x36cm Legal A5 A5 A4 A4 B5 B5 4 x6 10x15cm KG 4 x6 5 x7 13x18cm 2L 5 x7 8 x10 20x25cm 8 x10 Envelope Com 10 Env Com 10 Envelope DL Envelope DL Custom Size Others 325 ...

Page 326: ... Printing Scaled Printing Page Layout Printing Tiling Poster Printing Booklet Printing Duplex Printing Stamp Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Displaying the Print Results before Printing Setting Paper Dimensions Custom Size Editing the Print Document or Reprinting from the Print History 326 ...

Page 327: ... the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check Rotate 180 degrees check box when you want to perform printing with the original being rotated 180 degrees 4 Complete the setup Click OK When you execute print the document will be printed with the selected pa...

Page 328: ...r of copies to be printed 3 Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together Uncheck this check box when you want to print all pag...

Page 329: ...and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavailable when Tiling Poster is selected for Page Layout When Booklet is selected for Page Layout Print from Last Page and Collate appear grayed out and cannot be set When Duplex Printing Manual is selected Pr...

Page 330: ...be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab The printer analyzes the Orientation and Page Layout settings and automatically selects the best staple position When you want to change the setting select from the list 3 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 330 ...

Page 331: ...ou execute print the data is printed with the specified staple side and margin width Important Stapling Side and Specify Margin appear grayed out and are unavailable when Borderless Tiling Poster or Booklet is selected for Page Layout Scaled is selected for Page Layout When Duplex Printing Manual is also selected only Stapling Side can be specified 331 ...

Page 332: ...without providing any margin around it set borderless printing The procedure for performing borderless printing is as follows You can also set borderless printing in Additional Features on the Quick Setup tab Setting Borderless Printing 1 Open the printer driver setup window 2 Set borderless printing Select Borderless from the Page Layout list on the Page Setup tab Click OK when the confirmation m...

Page 333: ...t and are unavailable When Envelope or High Resolution Paper is selected from the Media Type list on the Main tab you cannot perform borderless printing Depending on the type of the media used during borderless printing the print quality may deteriorate at the top and bottom of the sheet or stains may form When the ratio of the height to the width differs from the image data a portion of the image...

Page 334: ... on the print depending on the size of the paper Note When the Amount of Extension slider is set to the leftmost position image data will be printed in the full size When Preview before printing is checked on the Main tab you can confirm whether there will be no margin before printing 334 ...

Page 335: ...er size of the document Using Page Size select the page size that is set with your application software 4 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list When the Printer Paper Size is smaller than the Page Size the page image will be reduced When the Printer Paper Size is larger than the Page Size the page image will be enlarged The ...

Page 336: ...5 Complete the setup Click OK When you execute print the document will be enlarged or reduced to fit to the page size 336 ...

Page 337: ...e Page Setup tab 3 Select the paper size of the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer paper size is smaller than the Page Size the page image will be reduced When the printer paper size is larger than the Page Size the page image will be enlar...

Page 338: ...printer driver 5 Complete the setup Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver 338 ...

Page 339: ...Note Selecting Scaled changes the printable area of the document 339 ...

Page 340: ...ect Page Layout from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order If necessary click Specify specify the following set...

Page 341: ...To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 341 ...

Page 342: ...ing poster printing is as follows Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Pa...

Page 343: ...pecifies the printing range Select All under normal circumstances To reprint only a specific page select Pages and enter the page number you want to print To specify multiple pages enter the page numbers by separating them with commas or by entering a hyphen between the page numbers Note You can also specify the print range by clicking the pages in the settings preview 5 Complete the setup Click O...

Page 344: ... select Print all pages or Delete all pages 2 Complete the setup After completing the page selection click OK When you execute print only specified pages will be printed Important Since tiling poster printing enlarges the document when printing it the print results may become coarse 344 ...

Page 345: ...let printing is as follows 1 Open the printer driver setup window 2 Set booklet printing Select Booklet from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the window 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the margin for stapling and the margin...

Page 346: ...ox 5 Complete the setup Click OK on the Page Setup tab When you execute print the document will be printed on one side of a sheet of paper When the printing of one side is complete set the paper correctly by following the message and click OK When the printing of the other side is complete fold the paper at the center of the margin and make a booklet Important Booklet cannot be selected when a med...

Page 347: ...ting Manual check box on the Page Setup tab 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Specify the side to be stapled The best Stapling Side is selected automatically from the Orientation and Page Layout settings To change the setting select another stapling side from the list 5 Set the margin width If necessary click Specify Margin and set...

Page 348: ...art Printing to print the opposite side Important When a media type other than Plain Paper is selected from Media Type on the Main tab Duplex Printing Manual appears grayed out and is unavailable When Borderless Tiling Poster or Booklet is selected from the Page Layout list Duplex Printing Manual and Stapling Side appear grayed out and are unavailable Related Topics Changing the Printer Operation ...

Page 349: ... you to print a light illustration behind the document data The procedure for performing stamp background printing is as follows Printing a Stamp CONFIDENTIAL IMPORTANT and other stamps that are used often in companies are pre registered 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The Stamp Background Stamp dialog box opens Note With the XPS printer ...

Page 350: ... the XPS printer driver is used When the XPS printer driver is used the stamp is normally printed in the foreground of the document Print semitransparent stamp Check this check box to print a semi transparent stamp on the document This function is available only when the XPS printer driver is used Stamp first page only To print the stamp only on the first page check this check box 5 Complete the s...

Page 351: ...lick OK on the Page Setup tab When you execute print the data is printed with the specified background Important When Borderless is selected the Stamp Background Stamp button appears grayed out and is unavailable Note The stamp and background are not printed on blank sheets inserted with the Insert blank page function of booklet printing Related Topics Registering a Stamp Registering Image Data to...

Page 352: ...ary stamps can be deleted at any time The procedure for registering a new stamp is as follows Registering a New Stamp 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The Stamp Background Stamp dialog box opens Note With the XPS printer driver the Stamp Background button has become the Stamp button and only the stamp function can be used 3 Click Define St...

Page 353: ...eType Font Style Size and Outline You can select the color of the stamp by clicking Select Color Important Stamp Text appears grayed out and is unavailable when Date Time User Name is selected Placement tab Select the stamp position from the Position list You can also select Custom from the Position list and specify coordinates for X Position and Y Position You can also change the stamp position b...

Page 354: ...overwrite on the Save settings tab When you want to save the stamp with a different title type a new title in the Title box and click Save Click OK when the confirmation message appears 5 Complete the setup Click OK The Stamp Background Stamp dialog box opens again The registered title appears in the Stamp list Deleting an Unnecessary Stamp 1 Click Define Stamp in the Stamp Background Stamp dialog...

Page 355: ...sting background An unnecessary background can be deleted The procedure for registering image data to be used as a background is as follows Registering New Background 1 Open the printer driver setup window 2 Click Stamp Background on the Page Setup tab The Stamp Background dialog box opens Note With the XPS printer driver the Stamp Background button has become the Stamp button and Background canno...

Page 356: ...tens the background To print the background at the original bitmap intensity move the slider to the rightmost position 6 Save the background Click the Save settings tab and enter a title in the Title box and then click Save Click OK when the confirmation message appears Note Spaces tabs and returns cannot be entered at the beginning or end of a title 7 Complete the setup Click OK then it returns t...

Page 357: ...K then it returns to Stamp Background dialog box The registered title appears in the Background list Deleting an Unnecessary Background 1 Click Select Background in the Stamp Background dialog box The Background Settings dialog box opens 2 Select the background to be deleted Select the title of the background you want to delete from the Backgrounds list on the Save settings tab and then click Dele...

Page 358: ...Quick Setup tab 4 Select the paper size When the Envelope Size Setting dialog box is displayed select Envelope Com 10 or Envelope DL and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation 6 Select the print quality Select High or Standard that matches your purpose for Print Quality 7 Complete the setup Click OK When you execute print the inform...

Page 359: ...ror may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to be registered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 359 ...

Page 360: ...ults display on the Quick Setup tab 1 Open the printer driver setup window 2 Set the preview Check the Preview before printing check box on the Main tab 3 Complete the setup Click OK When you execute print the Canon IJ Preview opens and displays the print results Important In the Manual Color Adjustment dialog box the Color Adjustment tab contains the Print a pattern for color adjustment check box...

Page 361: ...a custom size in Printer Paper Size on the Quick Setup tab 1 Open the printer driver setup window 2 Select the paper size Select Custom for Page Size on the Page Setup tab The Custom Paper Size dialog box opens 3 Set the custom paper size Specify Units and enter the Width and Height of the paper to be used Then click OK 4 Complete the setup Click OK on the Page Setup tab When you execute print the...

Page 362: ... size of the specified user defined media For information about printable sizes for user defined media see Media Types You Can Use Note If the paper settings on the printer driver differ from the cassette paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to...

Page 363: ...ieve the document print history to print the document The procedure for using the Canon IJ XPS Preview is as follows Print Combine Documents Delete Document Reset Documents View Thumbnails Move Document Undo Move Page Delete Page Note By clicking View Thumbnails you can display or hide thumbnails of the print documents selected in the Document Name list Clicking Undo reverses the change that just ...

Page 364: ...ed document is added to the list Changing the sequence of print documents or print pages To change the sequence of the print documents go to the Document Name list and select the print document to be moved Next on the Edit menu select Move Document from Documents and select the appropriate item You can also click and drag a print document to change the print sequence To change the sequence of the ...

Page 365: ... preview Note You can rename Document Name to any name 5 Executing print Click Print When you execute print the printer uses the specified settings to print the data Reprinting from the Print History When you click Save Print History on the File menu to enable the setting the document printed from the preview is saved and you can reprint the document with the same settings 1 Displaying the print h...

Page 366: ...ing Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 366 ...

Page 367: ...ustom for Print Quality and click Set The Custom dialog box opens 3 Setting the print quality level Drag the slider bar to select the print quality level and click OK 4 Complete the setup Click OK on the Main tab When you execute print the image data is printed with the selected print quality level Important Certain print quality levels cannot be selected depending on the settings of Media Type Re...

Page 368: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 368 ...

Page 369: ... Click OK When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Important When the Grayscale Printing check box is checked the printer driver processes image data as sRGB data In this case actual colors printed may differ from those in the original image data When using the grayscale printing function to print Adobe RGB data conv...

Page 370: ...t to use an application software to specify a printing ICC profile select None The procedure for specifying color correction is as follows You can also set color correction on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjus...

Page 371: ... an application software to print data 4 Complete the setup Click OK on the Main tab When you execute print the document data is printed with the specified color correction Important When ICM is disabled in the application software ICM is unavailable for Color Correction and the printer may not be able to print the image data properly When the Grayscale Printing check box on the Main tab is checke...

Page 372: ... or the application software to be used There are two typical printing methods Check the color space Adobe RGB or sRGB of the image data and the application software to be used and then select the printing method suited to your purpose Adjusting Colors with the Printer Driver Describes the procedure for printing sRGB data by using the color correction function of the printer driver To print using ...

Page 373: ...er driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select Driver Matching for Color Correction 4 Set the other items If necessary click Color Adjustment tab and adjust the color balance Cyan Magenta Yellow and adjust Brightness Inten...

Page 374: ...Adjusting Intensity Adjusting Contrast 374 ...

Page 375: ...se your application software to select color management items and specify an input ICC profile and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself from your application software be sure to select color management items from your application software For instructions refer to the manual of the application software you are using 1 Ope...

Page 376: ...ion software does not support Adobe RGB 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select ICM ICC Profile Matching for Color Correction 4 Select the input profile Select an Input Profile that matches the color...

Page 377: ...agenta Yellow Brightness Intensity and Contrast settings and then click OK 6 Complete the setup Click OK on the Main tab When you execute print the printer uses the color space of the image data Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 377 ...

Page 378: ...he case when color balance is used to intensify cyan and to diminish yellow so that the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1...

Page 379: ...view on the left side of the printer driver After adjusting each color click OK 4 Complete the setup Click OK on the Main tab When you execute print the document is printed with the adjusted color balance Important When the Grayscale Printing check box on the Main tab is checked the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topics Setting the Print Quality Lev...

Page 380: ...a list together with the adjustment values Described below is the procedure for adjusting the color balance while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print a patte...

Page 381: ...ble Printer Paper Size Select the paper size to be used for pattern printing Note Depending on the paper size selected on the Page Setup tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected Color Variat...

Page 382: ... value Important Normally patterns are printed with the color balance settings as the center values However when Black Only is selected for Ink Cartridge Settings on the Maintenance tab the color balance settings are not applied to pattern printing 6 Adjusting the color balance Look at the print results and select the image that you like best Then enter the color balance numbers indicated at the b...

Page 383: ...ollowing items are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing Manual is set only Stapling Side can be set You can print a pattern only if the Page Layout setting on the Page Setup tab is Normal size or Borderless When the Grayscale Printing check box on the Main tab is checked Cyan Magenta and Yel...

Page 384: ...ghtness is as follows You can also set brightness on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Specif...

Page 385: ... the Main tab When you execute print the data is printed at the specified brightness Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 385 ...

Page 386: ... then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Adjust intensity Moving the Intensity slider to the right intensifies darkens the colors and moving the slider to the left dilutes brighte...

Page 387: ... the adjusted intensity Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 387 ...

Page 388: ... choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Adjust the contrast Moving the Contrast slider to the right increases the contras...

Page 389: ... is printed with the adjusted contrast Related Topics Setting the Print Quality Level Custom Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Intensity Contrast Using Sample Patterns Printer Driver 389 ...

Page 390: ...n a list together with the adjustment values Described below is the procedure for adjusting the intensity contrast while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print ...

Page 391: ...p tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected Color Variation Between Instances Set the amount of color change between neighboring patterns Note Large is about double the size of Medium and Sma...

Page 392: ...ch the intensity contrast that you set is the center value 6 Adjusting the intensity contrast Look at the print results and select the image that you like best Then enter the intensity contrast numbers indicated at the bottom of that image into the Intensity and Contrast fields on the Color Adjustment tab Clear the Print a pattern for color adjustment check box and click OK 392 ...

Page 393: ...tern for color adjustment is selected on the Color Adjustment tab the following items are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing Manual is set only Stapling Side can be set You can print a pattern only if the Page Layout setting on the Page Setup tab is Normal size or Borderless Depending on y...

Page 394: ...ver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use Printer Driver 394 ...

Page 395: ...XPS printer driver the standard printer driver must already be installed on your computer Installing the Printer Driver To install the regular printer driver load the Setup CD ROM that comes with the printer and then install the driver from Start Setup Again To install the XPS printer driver load the Setup CD ROM that comes with the printer and then select XPS Driver from Add Software Specifying t...

Page 396: ...ead cleaning or to configure a printing profile that is common to all application software 1 Select as described below If you are using Windows 8 1 or Windows 8 from the Desktop charms select Settings Control Panel Hardware and Sound Devices and Printers If you are using Windows 7 select the Start menu Devices and Printers If you are using Windows Vista select the Start menu Control Panel Hardware...

Page 397: ...ask bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer Status on the Maintenance tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your...

Page 398: ...formation displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer 3 If necessary click Ink Details You can check the ink related information If a warning or error related to the remaining ink amount occurs a notification icon is displayed at the top of the image in the Ink Details dialog box In such cases take the appropriate action a...

Page 399: ...der and number of pages You can also change the media type settings When you want to display a preview before printing open the printer driver setup window click the Main tab and check the Preview before printing check box When you do not want to display a preview before printing uncheck the check box Important If you are using the XPS printer driver see Editing the Print Document or Reprinting fr...

Page 400: ...r displayed on the task bar The Canon IJ Status Monitor appears 2 Display the print jobs Click Display Print Queue The print queue window opens 3 Delete the print jobs Select Cancel All Documents from the Printer menu When the confirmation message appears click Yes The deletion of the print job is complete Important Users who have not been granted access permission for printer management cannot de...

Page 401: ...justment tab in the Manual Color Adjustment dialog box Since the resolution in the preview display differs from the printing resolution text and lines in the preview display may appear different from the actual print result With some applications the printing is divided into multiple print jobs To cancel printing delete all divided print jobs If image data is not printed correctly display the Prin...

Page 402: ...g box 5 Open Word s Print dialog box again 6 Open the printer driver setup window and click OK 7 Start printing If bitmap printing is enabled in Adobe Illustrator Adobe Systems Incorporated printing may take time or some data may not be printed Print after unchecking the Bitmap Printing check box in the Print dialog box 402 ...

Page 403: ...Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description 403 ...

Page 404: ...holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set from the application software those settings have priority Business Document Select this setting when printing a general document If Page Size Orientation and Copies were set from the application software those settings have priority Paper Saving Sel...

Page 405: ...of paper You can check an overall image of the layout Preview before printing Shows what the print result will look like before you actually print the data Check this check box to display a preview before printing Uncheck this check box if you do not want to display a preview Important To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile installed on your computer...

Page 406: ...ion software will be reversed vertically and horizontally Color Intensity Manual Adjustment Select when you set the Color Correction method and individual settings such as Cyan Magenta Yellow Brightness Intensity and Contrast etc Media Type Selects a type of printing paper Select a media type that matches the paper that is loaded in the printer This ensures that printing is carried out properly fo...

Page 407: ...ssette Paper is always supplied from the cassette Copies Specifies the number of copies you want to print You can specify a value from 1 to 999 Important When the application software that you used to create the document has the same function specify the settings on the printer driver However if the print results are not acceptable specify the function settings on the application software Always P...

Page 408: ...aper size setting is not applied when the printing profile is selected Instead the printer prints with the paper size specified with the application software Save the orientation setting Saves the Orientation to the printing profile in Commonly Used Settings To apply the saved print orientation when the printing profile is selected check this check box If this check box is unchecked the print orie...

Page 409: ...ying the Print Results before Printing Setting Paper Dimensions Custom Size Printing a Color Document in Monochrome Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver Registering a Frequently Used Printing Profil...

Page 410: ...ures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied Cassette Paper is always supplied from the cassette Print Quality Selects your desired printing quality Select one of the following to set the print quality level that is appropriate for the purpose Important Depending on the Media Type settings the same print results may b...

Page 411: ...ome data when printing your document Check this check box to print a color document in monochrome Preview before printing Shows what the print result will look like before you actually print the data Check this check box to display a preview before printing Important To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile installed on your computer Defaults Restores ...

Page 412: ...ker You can also directly enter a value linked to the slider Enter a value in the range from 50 to 50 This adjustment changes the relative amount of ink of each color used which alters the total color balance of the document Use your application if you want to change the total color balance significantly Use the printer driver only if you want to adjust the color balance slightly Important When Gr...

Page 413: ...is checked on the Main tab Cyan Magenta Yellow appear grayed out and are unavailable Intensity Contrast Prints a pattern that allows you to check the intensity contrast balance Printer Paper Size Selects the paper size to be used for pattern printing This setting is linked to Printer Paper Size on the Page Setup tab Note Depending on the paper size selected on the Page Setup tab there may be sizes...

Page 414: ...t most people prefer ICM ICC Profile Matching Adjusts the colors by using an ICC profile when printing Specify the input profile to be used Important If the application software is set so that ICM is disabled ICM ICC Profile Matching is unavailable for Color Correction and the printer may not be able to print the image data properly None Disables color adjustment with the printer driver Input Prof...

Page 415: ...sing Sample Patterns Printer Driver Adjusting Intensity Contrast Using Sample Patterns Printer Driver Specifying Color Correction Adjusting Colors with the Printer Driver Printing with ICC Profiles Printing a Color Document in Monochrome Displaying the Print Results before Printing 415 ...

Page 416: ...ws you to specify any vertical and horizontal dimensions for the paper size Orientation Selects the printing orientation If the application used to create your document has a similar function select the same orientation that you selected in that application Portrait Prints the document so that its top and bottom positions are unchanged relative to the paper feed direction This is the default setti...

Page 417: ...t prints the document Check this check box to reduce the size when printing the document Borderless Chooses whether you are printing on a full page without any page margins or printing with page margins In borderless printing originals are enlarged to extend slightly off the paper Thus printing can be performed without any margins border Use Amount of Extension to adjust how much of the document e...

Page 418: ...g margin position Check Stapling Side and select from the list to change it Specify Margin Opens the Specify Margin dialog box You can specify the width of the margin Copies Specifies the number of copies you want to print You can specify a value from 1 to 999 Important If the application used to create your document has a similar function specify the number of copies with the application without ...

Page 419: ... shown according to the units specified in Units Page Layout Printing dialog box This dialog box allows you to select the number of document pages to be placed on one sheet of paper the page order and whether a page border line is to be printed around each document page The settings specified in this dialog box can be confirmed in the settings preview on the printer driver Preview Icon Shows the s...

Page 420: ... All under normal circumstances Select Pages to specify a specific page or range Note If some of the pages have not been printed well specify the pages that do not need to be printed by clicking them in the settings preview of the Page Setup tab Only the pages shown on the screen will be printed this time Booklet Printing dialog box This dialog box allows you to set how to bind the document as a b...

Page 421: ...may resolve the problems Important Uncheck this check box under normal circumstances This function does not work when ICM is selected for Color Correction on the Matching tab of the Manual Color Adjustment dialog box Note Disable ICM required from the application software tab cannot be used with the XPS printer driver Disable the color profile setting of the application software Checking this chec...

Page 422: ... to enlarge or reduce the image If the image data in a printed document is not printed clearly selecting this check box may improve the results Important Uncheck this check box under normal circumstances Note Scale images using nearest neighbor interpolation can be used only with the XPS printer driver Prevention of Print Data Loss You can reduce the size of the print data that was created with th...

Page 423: ...ata will not be hidden behind the stamp However the sections of the stamp that are overlapped by the document may be hidden Print semitransparent stamp Sets how the stamp is to be printed over the document Check the Stamp check box to enable this Check this check box to print a semi transparent stamp over the printed document page Uncheck this check box to print the stamp over the document data Th...

Page 424: ...ecifies the stamp text string Up to 64 characters can be entered For Date Time User Name the creation date time and user name of the printed object are displayed in Stamp Text Important Stamp Text appears grayed out and is unavailable if Date Time User Name is selected TrueType Font Selects the font for the stamp text string Style Selects the font style for the stamp text string Size Selects the f...

Page 425: ... page Selecting Custom from the list allows you to enter values for the X Position and Y Position coordinates directly Orientation Specifies the angle of rotation for the stamp The angle can be set by entering the number of degrees Negative values rotate the stamp clockwise Note Orientation is enabled only when Text or Date Time User Name is selected for Stamp Type on the Stamp tab Note Click Defa...

Page 426: ...kground Moving the slider to the right increases the intensity and moving the slider to the left decreases the intensity To print the background at the original bitmap intensity move the slider to the rightmost position Note Depending on the type of printer driver you are using and the environment this function may not be available Click Defaults to set File to blank Layout Method to Fill page and...

Page 427: ...Delete Deletes an unnecessary background Specify the title of an unnecessary background from the Backgrounds list and then click this button 427 ...

Page 428: ...tempts do not resolve the print head problem Note Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print heads frequently will rapidly deplete your printer s ink supply Therefore perform cleaning only when necessary Ink Group When you click Cleaning or Deep Cleaning the Ink Group window is displayed Selects the ink group that you want to clean the print head for Click Initi...

Page 429: ...clogged Right side bitmap bad The print head nozzles may be clogged Exit Closes the Pattern Check dialog box and returns to the Maintenance tab Cleaning Performs print head cleaning Print head cleaning removes any blockage in the print head nozzles Perform cleaning when printing becomes faint or if a specific color fails to print even though all ink levels are sufficiently high Ink Cartridge Setti...

Page 430: ...this printer Note If the printer is off or if communication between the printer and the computer is disabled an error message may appear because the computer cannot collect the printer status If this happens click OK to display the most recent settings specified on your computer View Print History This function starts the Canon IJ XPS preview and displays the print history Note You can use this fu...

Page 431: ...d This dialog box allows you to check the printed pattern and adjust the print head position Preview Window Displays the pattern of Print Head Alignment and checks the position of the selected pattern You can also change the setting by clicking the pattern on the screen directly Select the Pattern Number Compare the printed adjustment patterns and enter the pattern number of the pattern with the l...

Page 432: ...n you click Auto Power the Auto Power Settings dialog box is displayed This dialog box allows you to manage the printer power from the printer driver Auto Power Off Selects the auto power off setting If a printer driver operation or a printer operation is not performed within the specified time the printer turns off Important In the following cases you can set Auto Power Off but the power will not...

Page 433: ...rinting results of automatic print head alignment are not satisfactory perform manual head alignment Check this check box to perform the manual head alignment Prevent paper double feed Select this check box only if the printer is feeding multiple sheets of plain paper at the same time Important Using this function slows down the print speed Rotate 90 degrees left when orientation is Landscape On t...

Page 434: ...age Specifies the language you wish to use in the printer driver setup window Important If the font for displaying the language of your choice is not installed in your system the characters will be garbled Related Topics Cleaning the Print Heads from Your Computer Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Setting the Ink Cartridge to be U...

Page 435: ...at is displayed on the preview screen This command has the same function as the Start Printing on the toolbar Cancel Printing Ends the Canon IJ Preview and cancels the printing of the document that is displayed on the preview screen This command has the same function as the Cancel Printing on the toolbar Exit Ends the Canon IJ Preview Page Menu This menu includes the following commands to select p...

Page 436: ...ialog box This command allows you to specify the page number of the page to be displayed Zoom Menu Selects the ratio of the actual size printed on the paper to the preview display size You can also select the ratio from the drop down list box located on the toolbar Whole Displays the entire page of data as one page 50 Reduces the displayed data to 50 of the actual size to be printed 100 Displays t...

Page 437: ...nt setup information for each page at the left side of the preview screen This screen also allows you to change the media type and paper source settings Important If the media type and paper source are set from the application software those settings have priority and the changed settings may become ineffective Printer Paper Size Displays the paper size of the document to be printed Media Type You...

Page 438: ...portant To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile installed on your computer File Menu Selects print operation and print history settings Print Prints the documents selected in the document list The printed documents are deleted from the list and when all documents are printed the Canon IJ XPS Preview closes This command has the same function as Print o...

Page 439: ...s on the toolbar Reset Documents Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview The combined documents are separated and the original documents are restored This command has the same function as the Reset Documents on the toolbar Move Document Use the following command to change the order of the documents selected in the docume...

Page 440: ...elete Page Deletes the currently selected page If page layout printing is set the pages enclosed with red frame will be deleted This command has the same function as the Delete Page on the toolbar Restore Page Restores pages that were deleted with the Delete Page function To restore pages you must select the View Deleted Pages check box on the Option menu and display the deleted pages as thumbnail...

Page 441: ... in the document list If the currently selected document is the last document this command is grayed out and cannot be selected Pages Use the following command to select the page to be displayed Note If the Page Layout setting in the printer driver is specified to Tiling Poster or Booklet the number of pages is the number of sheets to be used for printing and not the number of pages in the origina...

Page 442: ... the same function as the View Thumbnails on the toolbar View Document List Displays the print document list at the top of the preview window View Print Settings Area Displays the print settings area at the right side of the preview window View Deleted Pages When the thumbnails are displayed this function displays pages that were deleted with the Delete Page function To check deleted pages you mus...

Page 443: ...ove Up One Moves the selected print document one up from its current position If the currently selected document is the first document this command is grayed out and cannot be selected Move Down One Moves the selected print document one down from its current position If the currently selected document is the last document this command is grayed out and cannot be selected Move to Last Moves the sel...

Page 444: ...ted Paper Source Allows you to select the paper source of the document to be printed Page Layout Displays the page layout of the document to be printed Layout tab You can specify settings for page layout printing To apply the specified settings click Apply If the page layout print settings cannot be changed for the print document the individual items are grayed out and cannot be selected Manual Co...

Page 445: ...s button restores all the settings on this tab to their default values factory settings Grayscale Printing Allows you to change the monochrome print settings Duplex Printing Manual Select whether to print the document to both sides of the paper manually or to one side of the paper If the duplex print settings cannot be changed for the print document this item is grayed out and is unavailable Impor...

Page 446: ...s you to check the status of the printer and ink with graphics and messages You can check the information on the printing document and the printing progress during printing When a printer error occurs it shows the cause and solution Follow the instruction in the message Printer Canon IJ Status Monitor shows an icon when a warning or error occurs to the printer Indicates that a warning operator cal...

Page 447: ...rs Start when Windows is Started Starts the Canon IJ Status Monitor automatically when you start Windows Ink Details Menu Select this menu to display the Ink Details dialog box Check the detail information such as the remaining ink level and the FINE cartridge types for your printer Ink Details dialog box This function displays graphics and messages showing the FINE cartridge type and the estimate...

Page 448: ...Updating the MP Drivers Obtaining the Latest MP Drivers Deleting the Unnecessary MP Drivers Before Installing the MP Drivers Installing the MP Drivers 448 ...

Page 449: ...resolved problems may be solved You can access our website and download the latest MP Drivers for your model Important You can download the MP Drivers for free but any Internet access charges incurred are your responsibility Before installing the latest MP Drivers delete the previously installed version Related Topics Before Installing the MP Drivers Installing the MP Drivers 449 ...

Page 450: ...s From the program list select XXX MP Drivers where XXX is your model name and then click Remove The confirmation window for uninstalling the model appears Important In Windows 8 1 Windows 8 Windows 7 or Windows Vista a confirmation warning dialog box may appear when starting installing or uninstalling software This dialog box appears when administrative rights are required to perform a task When ...

Page 451: ... Drivers cannot be installed Checking the Printer Status Turn off the printer Checking the Personal Computer Settings Terminate all running applications Log on as a user who has the administrator account Important Before installing the latest MP Drivers delete the previously installed version Related Topics Obtaining the Latest MP Drivers Installing the MP Drivers 451 ...

Page 452: ... to continue In such cases switch to an administrator account and restart the operation from the beginning 3 Install the MP Drivers Take the appropriate action as described on the screen 4 Complete the installation Click Complete Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation properly restart the computer Imp...

Page 453: ...Printing Using the Operation Panel of the Machine Printing Template Forms Such As Lined Paper or Graph Paper 453 ...

Page 454: ...available Notebook paper You can select three line spacing formats Setting on the LCD Notebook paper 1 8 mm spacing Notebook paper 2 7 mm spacing Notebook paper 3 6 mm spacing Note You cannot print Notebook paper on B5 sized paper Graph paper You can select two square sizes Setting on the LCD Graph paper 1 Graph 5 mm Graph paper 2 Graph 3 mm Note You cannot print Graph paper on B5 sized paper Chec...

Page 455: ...schedule Monthly schedule You can print a monthly schedule form Setting on the LCD Monthly schedule Printing template forms Print template form following the procedure below 1 Make sure that the machine is turned on 2 Load A4 B5 or Letter sized plain paper 3 Press the Setup button The Setup menu screen is displayed 4 Use the button to select Template print then press the OK button 5 Use the button...

Page 456: ...e LCD indicates the current setting 7 Make sure that Plain paper is selected then press the OK button 8 Use the button or the Numeric buttons to specify the number of copies 9 Press the OK button to start printing Note You can also press the Color button or Black button to start printing 456 ...

Page 457: ...he proper combination of paper settings you can specify by the printer driver or on the LCD Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size For copying specify the paper settings for copying so that they match the cassette paper information Note Depending on the registered cassette paper information the screen to confi...

Page 458: ...ting for printing or copying is B5 and the cassette paper information registered to the machine is A4 you load B5 sized paper in the cassette before you start printing or copying The cassette paper information registration screen is displayed after replacing the paper and inserting the cassette Register the cassette paper information according to the paper you loaded in the cassette Note If you do...

Page 459: ...el of the machine the message which prevents misprinting is enabled by default To change the setting for printing or copying using the operation panel of the machine Cassette settings When you print using the printer driver the message which prevents misprinting is disabled by default To change the setting for printing using the printer driver Changing the Printer Operation Mode When the message w...

Page 460: ...Copying Making Copies Basic Reducing or Enlarging a Copy About Special copy Menu Collated Copying 460 ...

Page 461: ...ess the COPY button to reset the magnification to 100 6 Use the button or the Numeric buttons to specify the number of copies 7 Press the Color button for color copying or the Black button for black white copying The machine starts copying Remove the original on the platen glass or from the document output slot after copying is complete Important If you load the original on the platen glass do not...

Page 462: ...ou add the copying job the number of copies or the settings such as the page size or media type cannot be changed If you press the Stop button while reserve copying is in progress the screen to select the method to cancel copying is displayed If you select Cancel all reserv then press the OK button you can cancel copying all scanned data If you select Cancel last reserv then press the OK button yo...

Page 463: ...d in combination with the setting of other setting items or the copy menu The settings of the page size media type etc are retained even if the machine is turned off Enlarge Reduce Select the reduction enlargement method Reducing or Enlarging a Copy Ex Note This setting item is displayed under the following conditions When standard copying is selected When Borderless copy is selected for Special c...

Page 464: ...lect High to copy in grayscale Grayscale renders tones in a range of grays instead of black or white 4 on 1 layout Select the layout when copying four original pages onto a single sheet of paper by reducing each image Four different layouts are available Ex Note This setting item is displayed only when 4 on 1 copy is selected for Special copy Copying Four Pages to Fit onto a Single Page Collate Se...

Page 465: ... ratio to match the size of your original document and printing paper then press the OK button Magnification You can specify the copy ratio as a percentage to reduce or enlarge copies Use the button or the Numeric buttons to specify the reduction or enlargement ratio 25 400 then press the OK button Note Press and hold the button to quickly advance through the ratios For details see Key repeat Fit ...

Page 466: ...py two original pages onto a single sheet of paper by reducing each image Copying Two Pages to Fit onto a Single Page 4 on 1 copy You can copy four original pages onto a single sheet of paper by reducing each image Copying Four Pages to Fit onto a Single Page Note In addition to the copying method in the Special copy menu the methods below are available You can specify the magnification optionally...

Page 467: ...copying is selected the LCD displays the following message 1 Use the button to select the page size then press the OK button 2 Use the button to select the media type then press the OK button 7 Load the original document on the platen glass or in the ADF 8 Use the button or the Numeric buttons to specify the number of copies Change the print settings as necessary Setting Items for Copying 9 Press ...

Page 468: ...ument has been loaded in the ADF The machine starts scanning the next sheet of document automatically after one sheet of document finishes being scanned Note If Memory is full appears on the LCD when scanning set the print quality to Standard or reduce the number of sheets of documents then try copying again If the problem is not resolved set the print quality to Draft and try copying again 468 ...

Page 469: ...layout When Layout 4 is selected for 4 on 1 layout 1 Make sure that the machine is turned on 2 Load paper 3 Press the COPY button The Copy standby screen is displayed 4 Press the Menu button The Copy menu screen is displayed 5 Use the button to select Special copy then press the OK button 6 Use the button to select 4 on 1 copy then press the OK button If a page size setting or a media type setting...

Page 470: ... the document has been loaded on the platen glass When the machine finishes scanning the first to the third page the message below is displayed If you have the next page to scan load it on the platen glass and press the OK button The machine starts copying If you do not need more scanning press the Tone button to start copying The machine starts copying Note You can add the copying job while print...

Page 471: ...ten glass Note When you use this function load the original on the platen glass 8 Use the button or the Numeric buttons to specify the number of copies Change the print settings as necessary Setting Items for Copying 9 Press the Color button for color copying or the Black button for black white copying The machine starts copying Note Close the document cover There may be a narrow black margin that...

Page 472: ... or a media type setting that cannot be used in borderless copying is selected the LCD displays the following message 1 Use the button to select the page size then press the OK button 2 Use the button to select the media type then press the OK button 7 Load the original document on the platen glass Note When you use this function load the original on the platen glass 8 Use the button or the Numeri...

Page 473: ...e page You can change the width to be cropped from the borders of the original image as needed However the cropped area will be larger if the extension amount is large For details Extended copy amt For details on the paper size and the media type available for borderless copying Printing Area 473 ...

Page 474: ... In addition you can copy originals on both sides of paper When ON is selected When OFF is selected Note When you use this function load the original in the ADF The number of pages the machine can read varies with the original If Memory is full appears on the LCD when scanning reduce the number of original pages to scan and try copying again 474 ...

Page 475: ...Scanning Scanning from a Computer Scanning from the Operation Panel of the Machine 475 ...

Page 476: ...th IJ Scan Utility Scanning with Application Software that You are Using ScanGear Useful Information on Scanning IJ Network Scanner Selector EX Menu and Setting Screen Other Scanning Methods Placing Items When Scanning from a Computer 476 ...

Page 477: ...ts Scanning Photos Scanning with Favorite Settings Scanning Items Larger than the Platen Image Stitch Scanning Multiple Items at One Time Scanning Multiple Documents at One Time from the ADF Auto Document Feeder Saving after Checking Scan Results Sending Scanned Images via E mail Extracting Text from Scanned Images OCR IJ Scan Utility Screens 477 ...

Page 478: ...rding to the item type or your purpose Note Refer to IJ Scan Utility Main Screen for details on the IJ Scan Utility main screen Save Scanned Images Automatically Scanned images are automatically saved in a preset folder You can change the folder as required Note The default save folders are as follows Windows 8 1 Documents folder Windows 8 My Documents folder Windows 7 My Documents folder Windows ...

Page 479: ...Important Some functions are available only when My Image Garden is installed Note Refer to Settings Dialog Box for how to set the applications to integrate with 479 ...

Page 480: ...tings Follow the steps below to start IJ Scan Utility Windows 8 1 Windows 8 Select IJ Scan Utility on the Start screen to start IJ Scan Utility If IJ Scan Utility is not displayed on the Start screen select the Search charm then search for IJ Scan Utility Windows 7 Windows Vista Windows XP From the Start menu select All Programs Canon Utilities IJ Scan Utility IJ Scan Utility to start IJ Scan Util...

Page 481: ...ce items on the platen or ADF of your scanner or printer Placing Items When Scanning from a Computer 3 Start IJ Scan Utility 4 Click Auto Scanning starts Note Click Cancel to cancel the scan To apply suitable corrections based on the item type click Settings then select the Apply recommended image correction checkbox in the Settings Auto Scan dialog box Scanned images are saved in the folder set f...

Page 482: ...s then set the paper size resolution etc in the Settings Document Scan dialog box as required When setting is completed click OK 4 Click Document Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Document Scan dialog box displayed by clicking Settings In the Settings Document Scan dialog box you can also make advanced scan s...

Page 483: ...tings then set the paper size resolution etc in the Settings Photo Scan dialog box as required When setting is completed click OK 4 Click Photo Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Photo Scan dialog box displayed by clicking Settings In the Settings Photo Scan dialog box you can also make advanced scan settings ...

Page 484: ...s Custom Scan dialog box as required When setting is completed click OK Note Once the settings are made you can scan with the same settings from the next time 3 Place the item on the platen Placing Items When Scanning from a Computer 4 Click Custom Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the Settings Custom Scan dialog box disp...

Page 485: ... The following explains how to scan from the item to be placed on the left side 1 Start IJ Scan Utility 2 Click Settings then set the item type resolution etc in the Settings Scan and Stitch dialog box as required When setting is completed click OK 3 Click Stitch The Image Stitch window appears 4 In Select Output Size select an output size according to the paper size 5 Make sure that Scan from Lef...

Page 486: ...side of the screen face down on the platen 7 Click Start Scanning Image 1 The first item is scanned and appears in 1 Note Click Cancel to cancel the scan 8 Place the item that is to be displayed on the right side of the screen face down on the platen 486 ...

Page 487: ...d appears in 2 Note Click Cancel to cancel the scan 10 Adjust the scanned images as required Use the Toolbar to rotate or zoom in out or drag the images to adjust their positions Note Select the Adjust cropping frames checkbox to specify the area to be saved 487 ...

Page 488: ...the top of the screen then click Delete The selected image is deleted allowing you to scan the item again 11 Click Save The combined image is saved Note Refer to Image Stitch Window for details on the Image Stitch window You can make advanced scan settings in the Settings Scan and Stitch dialog box displayed by clicking Settings 488 ...

Page 489: ...efer to Scanning Multiple Documents at One Time with ScanGear Scanner Driver for your model from Home of the Online Manual for details Using Auto Scan Whether there are multiple items or not is detected automatically Click Auto in the IJ Scan Utility main screen and scan Easy Scanning with Auto Scan Not Using Auto Scan In the Settings dialog box set Paper Size to Auto scan and scan Note The screen...

Page 490: ...5 Select Select Source according to the items to be scanned 6 Select Auto scan for Paper Size then click OK 490 ...

Page 491: ...log Box Settings Photo Scan Dialog Box Settings Custom Scan Dialog Box 7 Click Custom Multiple items are scanned at one time Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the corresponding Settings dialog box displayed by clicking Settings In each Settings dialog box you can also make advanced scan settings 491 ...

Page 492: ... of the Online Manual for how to scan using ScanGear scanner driver Using Auto Scan The item type is detected automatically Click Auto in the IJ Scan Utility main screen and scan Easy Scanning with Auto Scan Not Using Auto Scan In the Settings dialog box set Select Source to ADF or Auto and scan Note The screens for scanning documents are used as examples in the following descriptions 1 Place the ...

Page 493: ...document select Document ADF Manual Duplex 6 Set the color mode document size and scanning resolution as required Click Document Scan Orientation Settings to specify the orientation of the documents to be scanned In the displayed dialog box you can specify the Orientation and Binding Side How to place the documents when scanning the back sides depends on the Binding Side When setting is completed ...

Page 494: ...g Box Settings Custom Scan Dialog Box 7 Click Document Scanning starts Note Click Cancel to cancel the scan When Document ADF Manual Duplex is selected for Select Source proceed to Step 8 8 Follow the on screen instructions to place the documents Note The screens for scanning with Orientation set to Portrait are used as examples in the following descriptions 494 ...

Page 495: ...ing Side in Document Scan Orientation Settings Place the documents without changing the orientation of the output documents 9 Click OK Scanning starts Note Click Cancel to cancel the scan Scanned images are saved in the folder set for Save in in the corresponding Settings dialog box displayed by clicking Settings In each Settings dialog box you can also make advanced scan settings 495 ...

Page 496: ...eck the scan results before saving when scanned using Auto scan or the operation panel Note The screens for scanning photos are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog box appears 3 Click Photo Scan 4 Select the Check scan results checkbox then click OK 496 ...

Page 497: ...an Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box Settings ScanGear Dialog Box 5 Click Photo Scanning starts When scanning is completed the Save Settings dialog box appears Note Click Cancel to cancel the scan 6 Change the image order or file save options as required You can change the image order or file save options in the Save Settings dialog box 497 ...

Page 498: ...are as follows Windows 8 1 Documents folder Windows 8 My Documents folder Windows 7 My Documents folder Windows Vista Documents folder Windows XP My Documents folder 7 Click OK Scanned images are saved according to the settings 498 ...

Page 499: ... mail Note The screens for scanning photos are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog box appears 3 Click Photo Scan 4 Select Attach to e mail in Application Settings then select an e mail client 499 ...

Page 500: ...ttach Manually is selected manually attach scanned and saved images to e mail 5 Click OK The IJ Scan Utility main screen appears Note Refer to the following pages for details on the setting items in the Settings dialog box Settings Auto Scan Dialog Box Settings Document Scan Dialog Box 500 ...

Page 501: ...anned images are saved according to the settings made in the Settings dialog box When the Check scan results checkbox is selected in the Settings dialog box the Save Settings dialog box appears After you set the save options and click OK the scanned images are saved and automatically attached to a new message of the specified e mail client 7 Specify the recipient enter the subject and message then...

Page 502: ...screens for scanning documents are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog box appears 3 Click Document Scan Note For Resolution only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings 4 Select Start OCR for Application Settings then select the application in which you want to display the result 502 ...

Page 503: ...ars in your text editor Text to be displayed is based on Document Language in the Settings General Settings dialog box Select the language you want to extract in Document Language and scan You can add the application from the pull down menu 5 Click OK The IJ Scan Utility main screen appears 503 ...

Page 504: ...k Cancel to cancel the scan Text displayed in your text editor is for guidance only Text in the image of the following types of documents may not be detected correctly Documents containing text with font size outside the range of 8 points to 40 points at 300 dpi Slanted documents Documents placed upside down or documents with text in the wrong orientation rotated characters Documents containing sp...

Page 505: ...g Box Settings Photo Scan Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box Settings ScanGear Dialog Box Settings Save to PC Auto Dialog Box Settings Save to PC Photo Dialog Box Settings Save to PC Document Dialog Box Settings General Settings Dialog Box Save Settings Dialog Box Image Stitch Window 505 ...

Page 506: ... connection select one with Network after the product name Note Refer to Network Scan Settings for how to set up a network environment Auto Detects the item type automatically and saves them to a computer The data format for saving will also be set automatically Save settings and the response after scanning can be specified in the Settings Auto Scan dialog box Document Scans items as documents and...

Page 507: ...ng can be specified in the Settings Scan and Stitch dialog box ScanGear Starts ScanGear scanner driver in which you can make image corrections and color adjustments when scanning Scan save settings and applications can be specified in the Settings ScanGear dialog box Instructions Opens this guide Settings Displays the Settings dialog box in which you can specify the scan save settings and the resp...

Page 508: ... can specify how to respond when scanning from IJ Scan Utility or My Image Garden Settings Auto Scan Dialog Box Settings Document Scan Dialog Box Settings Photo Scan Dialog Box Settings Custom Scan Dialog Box Settings Scan and Stitch Dialog Box Settings ScanGear Dialog Box Scanning from the Operation Panel Tab You can specify how to respond when scanning from the operation panel Settings Save to P...

Page 509: ...the Scanning from the Operation Panel tab does not appear General Settings Tab You can set the product to use file size restriction on e mail attachment language to detect text in images and folder in which to save images temporarily Settings General Settings Dialog Box 509 ...

Page 510: ... Supported Items Photos postcards business cards magazines newspapers documents and BD DVD CD Important To scan the following types of items specify the item type and size in the Settings Document Scan dialog box Settings Photo Scan dialog box or Settings Custom Scan dialog box then click Photo Document or Custom in the IJ Scan Utility main screen You cannot scan correctly with Auto A4 size photos...

Page 511: ...ble this function 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To...

Page 512: ...th current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in 3 Application Settings Area Open with an application Select this when you want to enhance or correc...

Page 513: ...r to the pull down menu select Add from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 513 ...

Page 514: ... Settings Area 3 Application Settings Area Important When the Settings dialog box is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Scanning documents Document or Document ADF Platen Scanning magazines Magazine Scanning documents from the ADF Auto Document Feeder Docu...

Page 515: ...and then click OK Note Click Defaults to restore the specified settings to the default settings Resolution Select the resolution of the item to be scanned The higher the resolution value the more detail in your image Resolution Note Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings Document Scan Orientation Settings This appears when you select ADF for Select So...

Page 516: ...ed materials are displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned Note Scanning takes longer than usual when you enable Reduce moire Reduce gutter shadow Reduce gutter shadow platen Reduces gutter shadows that appear between pages when scanning open booklets Important This...

Page 517: ...tation may not be detected for the following types of settings or documents since the text cannot be detected correctly Resolution is outside the range of 300 dpi to 600 dpi Font size is outside the range of 8 points to 48 points Documents containing special fonts effects italics or hand written text Documents with patterned backgrounds In that case select the Check scan results checkbox and rotat...

Page 518: ...iles Standard It is recommended that you normally select this setting High Compresses the file size when saving allowing you to reduce the load on your network server Important This appears only when PDF or PDF Multiple Pages is selected in Data Format When Black and White is selected in Color Mode this option does not appear JPEG Image Quality You can specify the image quality of JPEG files Impor...

Page 519: ...you to browse or organize images You can specify the application from the pull down menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in You can specify the folder from the pull down menu Attach to e mail Select this when you want to send e mails with the scanned images attached You can specify the e mail client you wan...

Page 520: ... 3 Application Settings Area Important When the Settings dialog box is displayed from My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Photo is selected Color Mode Select the color mode in which to scan the item Paper Size Select the size of the item to be scanned When you select Custom a screen in which you can specify the paper size appea...

Page 521: ... to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder select Add from the pull down menu then click Add in the displayed Select Destination Folder dialog box and specify the destination folder...

Page 522: ...log box after scanning Important When the Settings dialog box is displayed from My Image Garden this option does not appear 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pull down menu Send to an application Select this when you want to use the scanned images as they are in an applica...

Page 523: ...from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 523 ...

Page 524: ... your preference 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog box is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Select Auto to detect the item type automatically and to set Color Mode Paper Size and Resolu...

Page 525: ...wo or more documents from the ADF Auto Document Feeder place documents of the same size even if Auto is set Note To convert text in the image into text data after scanning specify Select Source instead of selecting Auto To reduce moire set Select Source to Magazine or select the Reduce moire checkbox in Image Processing Settings Color Mode Select the color mode in which to scan the item Note Only ...

Page 526: ...Side cannot be specified when scanning only the front side of each document Image Processing Settings Click Plus to set the following Available setting items vary by Select Source When Select Source is Auto Apply recommended image correction Applies suitable corrections automatically based on the item type Important The color tone may differ from the source image due to corrections In that case de...

Page 527: ...n or a stripe pattern appears when such photos or pictures printed with fine dots are scanned Note Scanning takes longer than usual when you enable Reduce moire Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets Important This function is available only when scanning from the platen Note Use ScanGear scanner driver s Advanced Mode tab to correct gutte...

Page 528: ...e detected correctly Resolution is outside the range of 300 dpi to 600 dpi Font size is outside the range of 8 points to 48 points Documents containing special fonts effects italics or hand written text Documents with patterned backgrounds In that case select the Check scan results checkbox and rotate the image in the Save Settings dialog box 2 Save Settings Area File Name Enter the file name of t...

Page 529: ...y You can specify the image quality of JPEG files Important This appears only when JPEG Exif or Auto is selected in Data Format PDF Compression Select the compression type for saving PDF files Standard It is recommended that you normally select this setting High Compresses the file size when saving allowing you to reduce the load on your network server Important This appears only when PDF PDF Mult...

Page 530: ...application that allows you to browse or organize images You can specify the application from the pull down menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in You can specify the folder from the pull down menu Attach to e mail Select this when you want to send e mails with the scanned images attached You can specify t...

Page 531: ...ions Area 2 Save Settings Area 3 Application Settings Area Important When the Settings dialog box is displayed from the Scan screen of My Image Garden the setting items for Application Settings do not appear 1 Scan Options Area Select Source Select the type of item to be scanned Scanning photos Photo Scanning documents Document Scanning magazines Magazine Note To reduce moire set Select Source to ...

Page 532: ...oire patterns Printed materials are displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned Note Scanning takes longer than usual when you enable Reduce moire 2 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits...

Page 533: ...ver Important This appears only when PDF or PDF Multiple Pages is selected in Data Format When Black and White is selected in Color Mode this option does not appear Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search Important This appears only when PDF or PDF Multiple Pages is selected in Dat...

Page 534: ...s they are in an application that allows you to browse or organize images You can specify the application from the pull down menu Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in You can specify the folder from the pull down menu Do not start any application Saves to the folder specified in Save in Note To add an applica...

Page 535: ...items for Application Settings do not appear 1 Save Settings Area File Name Enter the file name of the image to be saved When you save a file the date and four digits are appended to the set file name in the _20XX0101_0001 format Note When you select the Save to a subfolder with current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to...

Page 536: ...r than usual when you set TIFF or PNG in Data Format JPEG Image Quality You can specify the image quality of JPEG files Important This appears only when JPEG Exif is selected in Data Format PDF Compression Select the compression type for saving PDF files Standard It is recommended that you normally select this setting High Compresses the file size when saving allowing you to reduce the load on you...

Page 537: ... the Settings dialog box is displayed from My Image Garden this option does not appear 2 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pull down menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or org...

Page 538: ...from the pull down menu then click Add in the displayed Select Application or Select Destination Folder dialog box and specify the application or folder Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 538 ...

Page 539: ...g images to a computer after scanning them from the operation panel by automatically detecting the item type 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Auto is selected Resolution Auto is selected Document Scan Orientation Settings Click to display the Document Scan Orientation Settings dialog box in which you can set the orientation of the ...

Page 540: ...th current date checkbox the date and four digits are appended to the set file name Save in Displays the folder in which to save the scanned images To add a folder select Add from the pull down menu then click Add in the displayed Select Destination Folder dialog box and specify the destination folder The default save folders are as follows Windows 8 1 Documents folder Windows 8 My Documents folde...

Page 541: ...n it The folder will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pull down menu Send to an application Select this when you want to ...

Page 542: ...Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 542 ...

Page 543: ...peration panel 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Set from the operation panel Resolution Set from the operation panel Image Processing Settings Click Plus to set the following Sharpen outline Emphasizes the outline of the subjects to sharpen the image 2 Save Settings Area File Name Enter the file name of the image to be saved When y...

Page 544: ...er will be created with a name such as 20XX_01_01 Year_Month_Date If this checkbox is not selected files are saved directly in the folder specified in Save in 3 Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pull down menu Send to an application Select this when you want to use the scann...

Page 545: ...Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 545 ...

Page 546: ...when saving images to a computer as documents after scanning them from the operation panel 1 Scan Options Area 2 Save Settings Area 3 Application Settings Area 1 Scan Options Area Paper Size Set from the operation panel Resolution Set from the operation panel Document Scan Orientation Settings Click to display the Document Scan Orientation Settings dialog box in which you can set the orientation o...

Page 547: ...tc Reduce moire Reduces moire patterns Printed materials are displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned Note Scanning takes longer than usual when you enable Reduce moire Reduce gutter shadow platen Reduces gutter shadows that appear between pages when scanning open ...

Page 548: ...box are supported The orientation may not be detected for the following types of settings or documents since the text cannot be detected correctly Resolution is outside the range of 300 dpi to 600 dpi Font size is outside the range of 8 points to 48 points Documents containing special fonts effects italics or hand written text Documents with patterned backgrounds 2 Save Settings Area File Name Ent...

Page 549: ... Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images You can specify the application from the pull down menu Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images You can specify the application from the pull down menu Send to a folder Se...

Page 550: ...ork connection select one with Network after the product name Note With network connection Select appears on the right side of the product name Click Select to display IJ Network Scanner Selector EX from which you can change the scanner to use Refer to Network Scan Settings for the setting procedure E mail Attachment Size You can restrict the size of scanned images to be attached to an e mail You ...

Page 551: ...Instructions Opens this guide Defaults You can restore the settings in the displayed screen to the default settings 551 ...

Page 552: ...ation Buttons 2 Scan Results Area 3 Save Settings Area 1 Preview Operation Buttons Rotate Left 90 Rotate Right 90 Rotates scanned images 90 degrees counter clockwise or clockwise Select the image you want to rotate then click Rotate Left 90 or Rotate Right 90 Important The preview operation buttons do not appear when the Enable large image scans checkbox is selected in the Settings ScanGear dialog...

Page 553: ...scanned images You can select JPEG Exif TIFF PNG PDF or PDF Multiple Pages Important You cannot select PDF or PDF Multiple Pages in the following cases When scanned by clicking Photo in the IJ Scan Utility main screen The Enable large image scans checkbox is selected in Save Settings of the Settings ScanGear dialog box Start OCR is selected in Application Settings of the Settings Document Scan Set...

Page 554: ...rs only when PDF or PDF Multiple Pages is selected in Data Format Note PDF files that are searchable in the language selected in Document Language on the General Settings tab of the Settings dialog box are created Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it The folder will be created wit...

Page 555: ...ry depending on the select source and view 1 Settings and Operation Buttons Select Output Size B4 B5 x 2 Scans the left and right halves of a B4 size item separately A3 A4 x 2 Scans the left and right halves of an A3 size item separately 11 x 17 Letter x 2 Scans the left and right halves of an item twice as large as Letter size separately Full Platen x 2 Scans the left and right halves of an item ...

Page 556: ...cond item Adjust cropping frames You can adjust the scan area in preview If no area is specified the image of the size selected in Select Output Size will be saved If an area is specified only the image in the cropping frame will be scanned and saved Adjusting Cropping Frames in the Image Stitch Window 556 ...

Page 557: ...t clicking the Preview area reduces the displayed image Rotate Left Rotates the preview image 90 degrees counter clockwise Rotate 180 Rotates the preview image 180 degrees Rotate Right Rotates the preview image 90 degrees clockwise Open Guide Opens this page 3 Thumbnail View Area Displays the thumbnails of the scanned images Appears blank if none has been scanned 4 Preview Area Displays the scanne...

Page 558: ...art Scanning Image 1 The image is scanned in the direction specified in Scan Direction and 2 appears next to it After scanning the second item by clicking Start Scanning Image 2 The two scanned images appear Related Topic Scanning Items Larger than the Platen Image Stitch 558 ...

Page 559: ...anning Multiple Documents from the ADF Auto Document Feeder in Advanced Mode Scanning Multiple Documents at One Time with ScanGear Scanner Driver Correcting Images and Adjusting Colors with ScanGear Scanner Driver ScanGear Scanner Driver Screens Placing Items When Scanning from a Computer Adjusting Cropping Frames ScanGear General Notes Scanner Driver Important Available functions and settings var...

Page 560: ...cument type and output size etc when scanning documents It is useful when you want to scan in a specific color tone as it allows you to make various corrections and adjust brightness contrast etc Screens There are two modes Basic Mode and Advanced Mode Switch modes by clicking a tab on the upper right of the screen Note ScanGear starts in the last used mode Settings are not retained when you switc...

Page 561: ...561 ...

Page 562: ...Scanner Driver Starting ScanGear Scanner Driver Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents from the ADF Auto Document Feeder in Advanced Mode Scanning Multiple Documents at One Time with ScanGear Scanner Driver 562 ...

Page 563: ...ty Refer to Starting IJ Scan Utility for your model from Home of the Online Manual for how to start IJ Scan Utility 2 Click ScanGear in the IJ Scan Utility main screen The ScanGear screen appears Starting from an Application Follow these steps example to start ScanGear from an application The procedure varies depending on the application For details refer to the application s manual 1 Start the ap...

Page 564: ...ew and scan Photos that have a whitish background Documents printed on white paper hand written text business cards etc Thin documents Thick documents The following types of documents may not be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to various shapes Note When using a model supporting ADF duplex scanning you can scan both sides of the documents a...

Page 565: ...type is selected for Select Source Note Colors are adjusted based on the document type selected in Select Source 4 Set Destination Note Skip ahead to Step 7 when an ADF type is selected for Select Source 5 Set Output Size according to purpose Output size options vary by the item selected in Destination 6 Adjust the cropping frames scan areas as required Adjust the size and position of the cropping...

Page 566: ...n a dialog box in which you can check the current scan settings document type etc A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Basic Mode Tab 566 ...

Page 567: ...t be scanned correctly In that case click Thumbnail on the Toolbar to switch to whole image view and scan Photos that have a whitish background Documents printed on white paper hand written text business cards etc Thin documents Thick documents The following types of documents may not be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to various shapes 1 P...

Page 568: ... as required Adjusting Cropping Frames ScanGear Image Settings Color Adjustment Buttons 7 Click Scan Scanning starts Note Click Information to open a dialog box in which you can check the current scan settings document type etc A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Advanced Mode...

Page 569: ...w 1 Place the documents on the ADF of the machine then start ScanGear scanner driver Placing Documents ADF Auto Document Feeder Starting ScanGear Scanner Driver 2 Click the Advanced Mode tab and select Document ADF Simplex or Document ADF Duplex for Select Source Note Settings are not retained when you switch modes You can select Document ADF Duplex when using a model supporting ADF duplex scannin...

Page 570: ...n which you can check the current scan settings document type etc A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box Related Topic Advanced Mode Tab 570 ...

Page 571: ...tc Thin documents Thick documents Scanning Multiple Documents in Whole Image View The following types of documents may not be scanned correctly Documents smaller than 1 2 inches 3 cm square Photos that have been cut to various shapes Note You can also scan multiple documents at one time from the Advanced Mode tab Use the Advanced Mode tab to make advanced scan settings such as the color mode outpu...

Page 572: ...et Output Size according to purpose 6 Adjust the cropping frames and set Image corrections as required Note You can correct each image separately Select the frame you want to correct In thumbnail view you can only create one cropping frame per image To create multiple cropping frames in an image scan in whole image view Scanning Multiple Documents in Whole Image View 572 ...

Page 573: ...sitions of slanted documents are not corrected in whole image view 1 After previewing images click Thumbnail on the Toolbar Switch to whole image view Note When the whole image is displayed the icon changes to Whole Image 2 Set Destination 3 Set Output Size according to purpose Invert aspect ratio will be enabled when Output Size is set to anything but Flexible Click this button to rotate the crop...

Page 574: ...he document size Auto Crop If an area is specified only the portion in the specified area will be scanned Adjusting Cropping Frames ScanGear 5 Set Image corrections as required 6 Click Scan Areas framed by broken lines are scanned Note A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box 574 ...

Page 575: ... Driver Correcting Images Unsharp Mask Reduce Dust and Scratches Fading Correction etc Adjusting Colors Using a Color Pattern Adjusting Saturation and Color Balance Adjusting Brightness and Contrast Adjusting Histogram Adjusting Tone Curve Setting Threshold 575 ...

Page 576: ...ow of a function and select an item from the pull down menu Important Do not apply these functions to images without moire dust scratches or faded colors The color tone may be adversely affected Refer to Image Settings for details and precautions on each function Note Refer to Scanning in Advanced Mode to start the Advanced Mode tab of ScanGear and scan Adjusting the image brightness and color ton...

Page 577: ...ing the base color in recycled paper newspapers etc when scanning documents Set Reduce Show through to ON OFF ON Sharpening slightly out of focus images Set Unsharp Mask to ON OFF ON Reducing gradations and stripe patterns Set Descreen to ON OFF ON 577 ...

Page 578: ...Low Medium or High according to the degree of dust and scratches None Medium Correcting photos that have faded with time or due to colorcast Set Fading Correction to Low Medium or High according to the degree of fading or colorcast None Medium Reducing graininess Set Grain Correction to Low Medium or High according to the degree of graininess None Medium Correcting shadows that appear between page...

Page 579: ...579 ...

Page 580: ...r or ambient strong colors Click an arrow in Color Adjustment to emphasize the corresponding color Cyan red magenta green and yellow blue are complementary color pairs each pair produces a shade of gray when mixed You can reproduce the natural colors of the scene by reducing the cast color and increasing the complementary color It is recommended that you find a portion in the image where it should...

Page 581: ...mes scan areas or the frame selected in thumbnail view You can select multiple frames or cropping frames by clicking them while pressing the Ctrl key You can also select a color tone from the color pattern displayed on the left of the Color Pattern screen You can also use this function to add a specific tint to an image Increase the magenta to add a warm tint and increase the blue to add a cool ti...

Page 582: ...have faded with time etc Move Slider under Saturation to the left to decrease the saturation darken the image and to the right to increase the saturation brighten the image You can also enter a value 127 to 127 Saturation decreased Original image Saturation increased Note The natural color tone of the original image may be lost if you increase saturation too much Color Balance Adjust images that h...

Page 583: ...ne by reducing the cast color and increasing the complementary color It is usually difficult to correct the image completely by adjusting only one color pair It is recommended that you find a portion in the image where it should be white and adjust all three color pairs so that the portion turns white You can also enter a value 127 to 127 Below is an example of an image in which the Cyan Red pair ...

Page 584: ... to return to the previous view Click Defaults to reset all adjustments in the current window Channel Each dot of an image is a mixture of Red Green and Blue in various proportions gradation These colors can be adjusted individually as a channel Master Adjust the Red Green and Blue combined Red Adjust the Red channel Green Adjust the Green channel Blue Adjust the Blue channel Note Only Grayscale w...

Page 585: ...etween the brighter and darker parts of an image Increasing contrast will increase the difference thus sharpening the image Decreasing contrast will decrease the difference thus softening the image Move Slider under Contrast to the left to decrease and right to increase the contrast of the image You can also enter a value 127 to 127 Decreased contrast Original image Increased contrast Note Increas...

Page 586: ...ure of Red Green and Blue in various proportions gradation These colors can be adjusted individually as a channel Master Adjust the Red Green and Blue combined Red Adjust the Red channel Green Adjust the Green channel Blue Adjust the Blue channel Note Only Grayscale will be displayed in Channel when Color Mode is Grayscale Reading Histograms You can see the histogram of a specified area for each C...

Page 587: ...tween the black point and white point All parts to the right of White point Slider will turn white level 255 When Image Adjustment is set to anything but None the adjustments shown below are performed automatically Moving the Black point and White point Sliders Move the Black point Slider or White point Slider to adjust brightness Images with more data distributed to the highlight side Move the Bl...

Page 588: ...der toward the shadow side Adjusting Histograms Using the Droppers When you select a Channel and click the Black point Mid point or White point Dropper the mouse pointer on the preview image changes to a dropper Click a Dropper displayed below the histogram to change the setting The point clicked with Black point Dropper will be the darkest point You can also enter a value 0 to 245 The point click...

Page 589: ...or Gray Balance and click the area you want to adjust the color in the preview image The clicked point will be set as the achromatic color reference and the rest of the image is adjusted accordingly For instance if snow in a photo appears bluish click the bluish part to adjust the whole image and reproduce natural colors 589 ...

Page 590: ... mixture of Red Green and Blue in various proportions gradation These colors can be adjusted individually as a channel Master Adjust the Red Green and Blue combined Red Adjust the Red channel Green Adjust the Green channel Blue Adjust the Blue channel Note Only Grayscale will be displayed in Channel when Color Mode is Grayscale Reading Tone Curves With ScanGear scanning images via a scanner is the...

Page 591: ...the output side resulting in a bright toned image when viewed on a monitor Underexposure Concave curve The midtone data of the input side is stretched toward the shadow of the output side resulting in a dark toned image when viewed on a monitor High contrast S curve The highlight and shadow of the input side are enhanced resulting in a high contrast image Reverse the negative positive image Downwa...

Page 592: ...Edit custom curve You can drag specific points on the Tone Curve to freely adjust the brightness of the corresponding areas 592 ...

Page 593: ...ent window Adjusting Threshold The brightness of color and grayscale images is expressed in a value between 0 and 255 However in creating black and white images all colors are mapped to either black 0 or white 255 Threshold is the borderline value that determines a color as black or white Move Slider to the right to increase the threshold value and thus increase the black areas Move the slider to ...

Page 594: ...ar Scanner Driver Screens Basic Mode Tab Advanced Mode Tab Input Settings Output Settings Image Settings Color Adjustment Buttons Preferences Dialog Box Scanner Tab Preview Tab Scan Tab Color Settings Tab 594 ...

Page 595: ...on Buttons Select Source Photo Color Scan color photos Magazine Color Scan color magazines Document Color Scan documents in color Document Grayscale Scan documents in black and white Document Color ADF Simplex Scan documents from the ADF in color Document Grayscale ADF Simplex Scan documents from the ADF in black and white Document Color ADF Duplex only for models supporting ADF duplex scanning Sc...

Page 596: ...review Performs a trial scan Note When using the machine for the first time scanner calibration starts automatically Wait a while until the preview image appears Destination Select what you want to do with the scanned image Print Select this to print the scanned image on a printer Image display Select this to view the scanned image on a monitor OCR Select this to use the scanned image with OCR sof...

Page 597: ...ortion within the cropping frame will be scanned You can drag the cropping frame to enlarge reduce it while maintaining the aspect ratio Add Delete Opens the Add Delete the Output Size dialog box in which you can specify custom output sizes You can select this option when Destination is Print or Image display In the Add Delete the Output Size dialog box you can specify multiple output sizes and sa...

Page 598: ...ply Auto Document Fix and Correct fading are available when Recommended is selected on the Color Settings tab of the Preferences dialog box Note Available functions vary by the document type selected in Select Source Apply Auto Document Fix Sharpens text in a document or magazine for better readability Important Scanning may take longer than usual when this checkbox is selected The color tone may ...

Page 599: ...view In whole image view Thumbnail Whole Image Switches the view in the Preview area 3 Preview Area Rotate Left Rotates the preview image 90 degrees counter clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again Rotate Right Rotates the preview image 90 degrees clockwise The result will be reflected in the scanned image The image ...

Page 600: ...pping frames into thick broken lines and applies the settings to all of them Remove Cropping Frame Removes the selected cropping frame Information Displays the version of ScanGear and the current scan settings document type etc Open Guide Opens this page 3 Preview Area This is where a trial image appears after you click Preview You can also check the results of the settings image corrections color...

Page 601: ...k a frame to zoom in on the image Click Frame Advance at the bottom of the screen to display the previous or next frame Double click the frame again to return the display to its non magnified state When Whole Image is displayed on the Toolbar Items on the Platen are scanned and displayed as a single image All portions in the cropping frames will be scanned Note You can specify the cropping frame o...

Page 602: ...view The preview function is not available when scanning from the ADF Auto Document Feeder 1 Settings and Operation Buttons Favorite Settings You can name and save a group of settings Input Settings Output Settings Image Settings and Color Adjustment Buttons on the Advanced Mode tab and load it as required It is convenient to save a group of settings if you will be using it repeatedly You can also...

Page 603: ... or contrast and adjustments to its highlight and shadow values histogram or balance tone curve Zoom Zooms in on a frame or zooms in on the image in the area specified with a cropping frame scan area When zoomed in Zoom changes to Undo Click Undo to return the display to its non magnified state In thumbnail view When multiple images are displayed in thumbnail view clicking this button zooms in on ...

Page 604: ...time to process the images if the total size of the scanned images exceeds a certain size In that case a warning message appears it is recommended that you reduce the total size To continue scan in whole image view Preferences Opens the Preferences dialog box in which you can make scan preview settings Close Closes ScanGear scanner driver 2 Toolbar You can adjust or rotate preview images The butto...

Page 605: ...mage 90 degrees clockwise The result will be reflected in the scanned image The image returns to its original state when you preview again Auto Crop Displays and adjusts the cropping frame automatically to the size of the document displayed in the Preview area The scan area is reduced every time you click this button if there are croppable areas within the cropping frame Check All Frames Available...

Page 606: ...ze and thumbnails of scanned images are displayed Only the images with the checkbox selected will be scanned Note When multiple images are previewed different outlines indicate different selection status Focus Frame thick blue outline The displayed settings will be applied Selected Frame thin blue outline The settings will be applied to the Focus Frame and Selected Frames simultaneously You can se...

Page 607: ...il view you can only create one cropping frame per image In whole image view you can create multiple cropping frames Adjusting Cropping Frames ScanGear Related Topic Scanning in Advanced Mode Scanning Multiple Documents from the ADF Auto Document Feeder in Advanced Mode 607 ...

Page 608: ...canned This setting is available in whole image view only When scanning both sides of the documents automatically from the ADF select A4 or Letter When you select a size the Preview area size changes accordingly Important Some applications have a limit to the amount of scan data they can receive Available scan range is as follows 21000 pixels x 30000 pixels or less If you change Paper Size after p...

Page 609: ...tos and documents in black and white This mode renders the image in black and white The contrast in the image is divided at certain levels threshold level into black and white and is rendered in two colors The threshold level can be set with Threshold Input Size In thumbnail view the cropped document size is displayed after preview In whole image view the Paper Size is displayed before preview and...

Page 610: ...e minimum size is 96 pixels x 96 pixels when Output Resolution is 600 dpi scaled at 100 When Auto Crop is performed in whole image view the aspect ratio will not be maintained since the size will be prioritized Refer to Adjusting Cropping Frames ScanGear for details on cropping frames 610 ...

Page 611: ...i When Select Source is Document ADF Simplex or Document ADF Duplex You can enter a value within the range of 25 dpi to 600 dpi Output Size Select an output size Select Flexible to set custom sizes or select a size for printing or displaying Select Add Delete to set custom size and save it as a new output size option Flexible You can specify the output resolution and scale and adjust the cropping ...

Page 612: ...he Add Delete the Output Size dialog box in which you can specify custom output sizes In the Add Delete the Output Size dialog box you can specify multiple output sizes and save them at one time Saved items will be registered to the Output Size list and can be selected along with the predefined items Adding Select Print or Image display for Destination then enter Output Size Name Width and Height ...

Page 613: ... Available when Output Size is set to anything but Flexible Click this button to rotate the cropping frame Click again to return it to the original orientation Data Size The data size when scanned with the current settings is displayed Note When the data size exceeds a certain size the value appears in red In that case a warning message appears when you click Scan It is recommended that you adjust...

Page 614: ...e brightness of the specified portion of the image is optimized Images can be adjusted according to the automatically detected document type or the specified document type The result of the adjustment will be reflected in the entire image None Image Adjustment will not be applied Auto Applies Image Adjustment by automatically detecting the document type It is recommended that you normally select t...

Page 615: ...e Adjustment Unsharp Mask Emphasizes the outline of the subjects to sharpen the image when scanning photos OFF Unsharp Mask will not be applied ON Emphasizes the outline of the subjects to sharpen the image It is recommended that you normally select this setting Descreen Printed photos and pictures are displayed as a collection of fine dots Moire is a phenomenon where uneven gradation or a stripe ...

Page 616: ...normally select this setting High Select this to correct a large amount of fading and colorcast This can affect the tone of the image Important You can set Fading Correction after preview You can set this setting when Recommended is selected on the Color Settings tab of the Preferences dialog box Correction may not be applied properly if the scan area is too small Grain Correction Use this functio...

Page 617: ...force exceeding 4 4 lbs 2 0 kg If you press heavily the scanner may not work correctly or you might break the glass Align the document with the edge of the Platen If not the shadow will not be corrected properly Shadows may not be corrected properly depending on the document If the page background is not white shadows may not be detected correctly or may not be detected at all While scanning press...

Page 618: ...Adjusting Cropping Frames ScanGear 618 ...

Page 619: ...Color Adjustment Buttons the results will be reflected in the preview image Click a Color Adjustment Button to set the following items Saturation Color Balance Adjust the saturation vividness and color tone of the image Use this function to brighten colors that have faded with time or due to colorcast Colorcast is a phenomenon where a specific color affects the entire picture due to the weather or...

Page 620: ...e no settings to make in this screen For a color image select a color in Channel to check either Red Green or Blue or select Master to check three colors together If you place the cursor on the preview image the portion will be enlarged and its RGB values only L when Color Mode is Grayscale before and after the adjustments will be displayed Threshold Set the boundary threshold at which black and w...

Page 621: ...gs List and click Delete Click Save to save the settings displayed in Tone Curve Settings List or Threshold Settings List You can load and apply the saved tone curve threshold settings to a preview image To load the settings select the saved item from the pull down menu Note Save up to 20 items Defaults Reset all adjustments saturation color balance brightness contrast histogram and tone curve 621...

Page 622: ...mode specify the folder in which to save images temporarily and set the music file to play during or at the end of a scan Preview Tab Allows you to select what to do with Preview when ScanGear is started how to display cropping frames after previewing images and the cropping size for thumbnails of scanned documents Scan Tab Allows you to select what to do with ScanGear after scanning image Color S...

Page 623: ...ation is disabled a message may appear because the computer cannot collect the machine status In that case click OK to exit ScanGear scanner driver Auto Power On Select Enable to turn on the machine automatically when data is received Auto Power Off Specify the amount of time you want to set from the list When this time lapses without any data being received the machine turns off automatically Imp...

Page 624: ... Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the machine during a specified period of time Set the Start time and End time during which quiet mode is to be activated Important The time specified in Start time and in End time must be different If your scanner or printer does not support fax functions quiet mode is not applied to operations...

Page 625: ...ime before previewing and scanning to reproduce correct color tones in scanned images Note Even when Execute at Every Scan is set to OFF the scanner may be calibrated automatically in some cases such as immediately after you turn the machine on Calibration may take time depending on your computer 625 ...

Page 626: ... No preview image will be displayed at startup Note Select None if you do not want to save the preview image Cropping Frame on Previewed Images Select how to display cropping frames after previewing images Execute Auto Cropping on Previewed Images The cropping frame scan area will automatically be displayed in the document size after previewing Display the Last Frame on Previewed Images A cropping...

Page 627: ...ler Displays 95 in width and height of the area displayed for the standard size Note When you change the Cropping Size for Thumbnail View setting the preview images will be refreshed and cropped to the new size As the preview images are refreshed the color adjustments and other settings applied to them are reset 627 ...

Page 628: ... original application when scanning is completed Do not close ScanGear automatically Select this to return to the ScanGear screen for another scan when scanning is completed Display the dialog to select next action Select this to open a screen and select what to do when scanning is completed Note Even if Do not close ScanGear automatically or Display the dialog to select next action is set some ap...

Page 629: ...inter colors thus reducing time and trouble to manually match the monitor and printer colors Source Scanner Select scanner profile Target Select target profile Monitor Select this checkbox to display preview image with optimum correction for monitor Defaults Returns to the default Color Matching settings Note The Color Adjustment Buttons on the Advanced Mode tab are not available when you select C...

Page 630: ...nual for the monitor printer and application settings Monitor Gamma By setting the gamma value of a monitor you can adjust the input data to the brightness characteristics of the monitor Adjust the value if your monitor s gamma value does not match the default value set in ScanGear and the colors of the original image are not accurately reflected in the monitor Click Defaults to return to the defa...

Page 631: ... driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to various shapes and items smaller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scanned as expected For Photos Postcards Business Cards or BD DVD CD For Magazines Newspapers or Documents Placing a Single Item Plac...

Page 632: ... dialog box of IJ Scan Utility With network connection items may not be scanned correctly when five or more items are placed In that case reduce the number of items placed on the platen to four or less then scan again Positions of slanted items 10 degrees or less are corrected automatically Placing Documents ADF Auto Document Feeder Important Do not leave thick items on the platen when scanning fr...

Page 633: ... document guides to the width of the documents Insert the documents face up until a beep sounds Note When scanning duplex documents place the front sides facing up They will not be scanned in the correct page order if placed the other way around 633 ...

Page 634: ... specified You can drag the mouse over a thumbnail to specify a cropping frame In whole image view An active cropping frame is automatically specified around the preview image You can drag the cropping frame in the Preview area to specify the area Note You can change the auto crop setting in the Preferences dialog box Refer to Cropping Frame on Previewed Images in Preview Tab for details Cropping ...

Page 635: ...accordingly The cursor will change into Crosshair Arrow when it is positioned within a cropping frame Click and drag the mouse to move the entire cropping frame Note On the Advanced Mode tab you can specify the cropping frame size by entering the values into Width and Height in Input Settings You can rotate a cropping frame 90 degrees by clicking Switch Aspect Ratio However Switch Aspect Ratio is ...

Page 636: ...lso select multiple cropping frames by clicking them while pressing the Ctrl key If you select multiple cropping frames and change the settings on a tab at the right of ScanGear the settings will be applied to all the selected cropping frames When you create a new cropping frame it retains the settings of the latest cropping frame Note Create up to 12 cropping frames Scanning takes longer than usu...

Page 637: ... select it and click Remove Cropping Frame on the Toolbar Alternatively press the Delete key When there are multiple cropping frames all the selected cropping frames active cropping frame and selected cropping frames are deleted simultaneously 637 ...

Page 638: ...model by connecting to a network scanning takes longer than usual Make sure that you have adequate disk space available when scanning large images at high resolutions For example at least 300 MB of free space is required to scan an A4 document at 600 dpi in full color ScanGear and WIA driver cannot be used at the same time Do not enter the computer into sleep or hibernate state during scanning App...

Page 639: ... high resolution your computer may not respond or the progress bar may remain at 0 depending on the application In that case cancel the action for example by clicking Cancel on the progress bar then increase the operating system s virtual memory or reduce the image size resolution and retry Alternatively scan the image via IJ Scan Utility first then save and import it into the application 639 ...

Page 640: ...Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats Color Matching 640 ...

Page 641: ... the Adjust cropping frames checkbox an active cropping frame is automatically specified around the image in the Preview area You can drag the cropping frame to specify the area When you perform a scan the image in the area specified with the cropping frame will be scanned Adjusting a Cropping Frame The cursor will change into Arrow when it is positioned over a cropping frame Click and drag the mo...

Page 642: ... a Computer tab of the Settings dialog box ScanGear Scanner Driver Output Resolution in Output Settings on the Advanced Mode tab Appropriate Resolution Settings Set the resolution according to the use of the scanned image Item Type Use Color Mode Appropriate Resolution Color photo Copying Printing Color 300 dpi Creating a postcard Color 300 dpi Saving to a computer Color 300 dpi Using on a website...

Page 643: ...e processing speed will slow down significantly and you will experience inconvenience such as lack of memory Set the minimum required resolution according to the use of the image Note When you will be printing the scanned image by enlarging it scan by setting a higher resolution than the recommended one above 643 ...

Page 644: ...e every time they are saved and cannot be returned to their original state JPEG is not available for black and white images TIFF Standard File Extension tif A data format featuring a relatively high compatibility between various computers and applications TIFF is suitable for editing saved images Note Some TIFF files are incompatible IJ Scan Utility supports the following TIFF file formats Uncompr...

Page 645: ...put profile target The image s color space is converted from the scanner s color space to sRGB by ScanGear When displaying on a monitor the image s color space is converted from sRGB to the monitor s color space based on the operating system s monitor settings and the application s working space settings When printing the image s color space is converted from sRGB to the printer s color space base...

Page 646: ...Network Scanner Selector EX is not displayed on the Start screen select the Search charm then search for IJ Network Scanner Selector EX Windows 7 Windows Vista Windows XP From the Start menu click All Programs Canon Utilities IJ Network Scanner Selector EX IJ Network Scanner Selector EX Menu Displays a menu when you right click IJ Network Scanner Selector EX in the notification area on the desktop...

Page 647: ...s to your computer over a network Important When using a model with which you cannot scan over a network from the operation panel that model does not appear in Scanners and the setting is not available Scan from Operation Panel Settings Screen Click Scan from Operation Panel Settings in the Scan from PC Settings screen to display the Scan from Operation Panel Settings screen Scanners MAC addresses...

Page 648: ...r printer still does not appear refer to Problems with Network Communication for your model from Home of the Online Manual You do not need to use this software when scanning via USB Refer to Uninstalling IJ Network Scanner Selector EX to delete it You can scan via USB even if it is not deleted 648 ...

Page 649: ...Selector EX Note If the User Account Control screen appears click Continue Windows 7 Windows Vista 1 From the Start menu select Control Panel Programs Programs and Features 2 Select Canon IJ Network Scanner Selector EX then click Uninstall Change Note If the User Account Control screen appears click Continue Windows XP 1 From the Start menu select Control Panel Add or Remove Programs 2 Select Cano...

Page 650: ...Other Scanning Methods Scanning with WIA Driver Scanning Using the Control Panel Windows XP Only 650 ...

Page 651: ... Windows 8 Select the Search charm then click Network displayed by searching for Network Windows 7 From the Start menu select Computer Network Windows Vista From the Start menu select Network 2 Right click XXX_MAC address where XXX is the model name in the displayed screen then select Install Scanning with WIA Driver 2 0 The following is an example of scanning using Windows Fax and Scan 1 Place th...

Page 652: ...en and right to brighten the image You can also enter a value 100 to 100 Contrast Move the slider to adjust the contrast Moving it to the left will decrease the contrast of the image thus softening the image Moving it to the right will increase the contrast of the image thus sharpening the image You can also enter a value 100 to 100 Preview or scan images as separate files Select this checkbox to ...

Page 653: ...en using the scanner or printer with network connection the options for the type of picture may differ from those displayed with USB connection To scan with the values previously set in Adjust the quality of the scanned picture select Custom Settings Selecting Document Feeder for Paper source enables you to select Page size 4 Click Adjust the quality of the scanned picture and set the preferences ...

Page 654: ...to preview the image The preview image appears on the right Drag to specify the scan area Important With network connection scan without preview when scanning documents from the ADF If you preview place the document again and scan If there is document left in the ADF after previewing press the OK button on the operation panel and remove the document 6 Click Scan Scanning starts then the scanned im...

Page 655: ...ameras then double click Canon XXX series where XXX is the model name The Scanner and Camera Wizard dialog box appears 3 Click Next 4 Select Picture type according to the item to be scanned To scan from the platen select Flatbed for Paper source To scan from the ADF Auto Document Feeder select Document Feeder Note To scan with the values previously set in Custom settings select Custom Selecting Do...

Page 656: ...e image Moving it to the right will increase the contrast of the image thus sharpening the image You can also enter a value 127 to 127 Resolution DPI Enter the resolution Specify a value between 50 dpi and 600 dpi Resolution Picture type Select the type of scan you want for your item Reset Click to restore the original settings 6 Click Preview to preview the image The preview image appears on the ...

Page 657: ...nner driver align an upper corner of the item with the corner at the arrow alignment mark of the platen Photos that have been cut to various shapes and items smaller than 1 2 inches 3 cm square cannot be cropped accurately when scanning Reflective disc labels may not be scanned as expected For Photos Postcards Business Cards or BD DVD CD For Magazines Newspapers or Documents Placing a Single Item ...

Page 658: ... items 10 degrees or less are corrected automatically Placing Documents ADF Auto Document Feeder Important Do not leave thick items on the platen when scanning from the ADF May result in paper jam Place and align documents of the same size when scanning two or more documents Refer to Originals You Can Load for your model from Home of the Online Manual for details on supported document sizes when s...

Page 659: ...659 ...

Page 660: ...rding Scanned Data to the Computer Using the Operation Panel of the Machine Basic Setting Items for Scanning Using the Operation Panel of the Machine Network Scan Settings Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility 660 ...

Page 661: ...an Utility You can specify the destination and the file name in Canon IJ Scan Utility For details on settings of Canon IJ Scan Utility Settings Dialog Box Follow the procedure below to forward scanned data to the computer 1 Make sure that the machine is turned on 2 Press the SCAN button If you forward the scanned data to a computer for the first time the Scan menu screen is displayed Go to step 3 ...

Page 662: ... Auto scan The machine detects the type of the originals automatically and the image is forwarded in the optimized size resolution and data format Important Load originals properly according to their type otherwise some originals may not be scanned properly For details on how to load the original Loading Originals The following items can be scanned Photos postcards visiting cards magazines newspap...

Page 663: ...ad the original in the ADF The machine starts scanning and scanned data is forwarded to the computer If you load the original on the platen glass When you select JPEG or TIFF for Data format the machine starts scanning and scanned data is forwarded to the computer When you select PDF or Compact PDF for Data format the confirmation screen asking you if you continue scanning is displayed after scann...

Page 664: ...OK From the next time Canon IJ Scan Utility is automatically started If you want to scan originals with advanced settings or if you want to edit or print the scanned images If you scan originals from a computer using My Image Garden My Image Garden enables you to edit the scanned images such as optimizing or trimming In addition you can edit or print the scanned images using the compatible applica...

Page 665: ...pe or the destination to save the data The settings of the scan size resolution and data format are retained even if the machine is turned off When you forward the scanned data to the computer you can specify the destination and file name using Canon IJ Scan Utility Settings Dialog Box If you scan originals from the computer you can scan with advanced settings For details on scanning from the comp...

Page 666: ... Scan resolution Select the resolution for scanning Ex 666 ...

Page 667: ...on panel also changes If your scanner or printer is not selected in IJ Scan Utility check that it is selected with IJ Network Scanner Selector EX Refer to IJ Network Scanner Selector EX Menu and Setting Screen for your model from Home of the Online Manual for details To scan from the operation panel specify your scanner or printer with IJ Network Scanner Selector EX beforehand 1 Check that IJ Netw...

Page 668: ...n from Operation Panel Settings screen as well Setting for Scanning with IJ Scan Utility To scan from IJ Scan Utility using a scanner or printer connected to a network specify your scanner or printer with IJ Network Scanner Selector EX then follow the steps below to change the connection status between it and the computer 1 Start IJ Scan Utility 2 Select Canon XXX series Network where XXX is the m...

Page 669: ...elector EX IJ Network Scanner Selector EX The icon appears in the notification area on the desktop and the Scan from PC Settings screen appears In that case skip ahead to Step 3 2 In the notification area on the desktop right click IJ Network Scanner Selector EX then select Settings The Scan from PC Settings screen appears 3 Click Scan from Operation Panel Settings The Scan from Operation Panel Se...

Page 670: ...If your scanner or printer still does not appear refer to Problems with Network Communication for your model from Home of the Online Manual 670 ...

Page 671: ... how to respond when scanning from the operation panel Note The screens for scanning with Auto Scan from the operation panel are used as examples in the following descriptions 1 Start IJ Scan Utility 2 Click Settings The Settings dialog box appears 3 Select a scan mode on the Scanning from the Operation Panel tab 671 ...

Page 672: ... following for details Settings Save to PC Auto Dialog Box Settings Save to PC Photo Dialog Box Settings Save to PC Document Dialog Box 4 Set Scan Options 5 Specify the file name and other settings in Save Settings 672 ...

Page 673: ...6 Select the application you want to start after scanning in Application Settings 673 ...

Page 674: ...7 Click OK The responses will be executed according to the specified settings when you start scanning from the operation panel 674 ...

Page 675: ...Faxing Preparing for Faxing Sending Faxes Using the Operation Panel of the Machine Registering Recipients Receiving Faxes Other Useful Fax Functions Sending Faxes from a Computer 675 ...

Page 676: ...it depends upon your telephone line or telephone Setting Up the Machine The machine must be set up depending on your telephone line and use of the faxing function Follow the procedure below to set up the machine 1 Connecting the Telephone Line Connect the machine to your telephone line 2 Setting the Telephone Line Type Set the correct telephone line type for your telephone line 3 Setting the Recei...

Page 677: ...allel during fax transmission or reception the fax image may be corrupted or a communication error may occur Such services as Caller ID etc may not operate properly on the telephone If you cannot avoid parallel connections set the receive mode to TEL priority mode understanding that the above problems may occur You will only be able to receive faxes manually Basic Connection Make sure that the mac...

Page 678: ...ct the B T adapter to the external device jack Connecting Various Lines This section introduces how to connect various lines These are examples and could not be guaranteed to suit every connecting condition For details refer to the instruction manual supplied with the network device control devices such as an xDSL Digital Subscriber Line modem or terminal adapter you are connecting to this machine...

Page 679: ...er is not built in to the modem do not branch the telephone line before the splitter wall side And also do not connect splitters in parallel The machine may not be able to operate properly Note When connecting to the xDSL line select the same line type as you are subscribing to in Telephone line type Setting the Telephone Line Type Connecting to an ISDN Line For details on ISDN Integrated Service ...

Page 680: ... manually in China Setting the Telephone Line Type Manually in China Note Telephone line type will not appear in countries or regions where Rotary pulse is not supported You can print USER S DATA LIST to check the current setting Summary of Reports and Lists 1 Make sure that the machine is turned on 2 Press the Setup button The Setup menu screen is displayed 3 Use the button to select Fax settings...

Page 681: ...select TEL line auto select then press the OK button The current telephone line type is displayed Note If you do not need to change the telephone line type press the FAX button to return to the Fax standby screen 6 Use the button to select OFF then press the OK button 7 Use the button to select a telephone line type then press the OK button Rotary pulse Select when your telephone line type is puls...

Page 682: ...ternal device jack of this machine For details on how to connect the telephone or the answering machine to the machine Basic Connection Setting the Receive Mode This section describes the procedure to select the receive mode 1 Make sure that the machine is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Press the Menu button The FAX menu screen is displayed 4 Use the button ...

Page 683: ... to the machine depending on the type or settings of the telephone DRPD or Network switch When receiving voice calls with a telephone or answering machine connected to the machine and subscribing to a ring pattern detection service provided by your telephone company When a call incomes the telephone will ring The machine detects a fax call by the fax ring pattern If the call is a fax the machine w...

Page 684: ... TEL priority mode If you want to specify the number of times the external device rings in TEL priority mode select Fax only mode for Receive mode set under FAX menu specify the number of times the external device rings with Incoming ring then switch to TEL priority mode for Receive mode set If you subscribe to Duplex Ringing service in Hong Kong we recommend that Manual auto switch be set to OFF ...

Page 685: ...r detailed information on this service 1 Make sure that the machine is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Press the Menu button The FAX menu screen is displayed 4 Use the button to select Receive mode set then press the OK button 5 Use the button to select DRPD then press the OK button The confirmation screen asking whether to make advanced settings is displayed...

Page 686: ...me D The registered recipient s name is printed when sending faxes E Page number Note You can print USER S DATA LIST to confirm the sender information you have registered Summary of Reports and Lists When sending faxes in black white you can select whether to print the sender information inside or outside the image area Specify the setting on TTI position in Adv FAX settings under Fax settings Adv...

Page 687: ...x standby screen Setting Daylight Saving Time Summer Time Some countries adopt the daylight saving time summer time system that shifts the clock time forward at certain periods of the year You can set your machine to automatically change the time by registering the date and time that daylight saving time summer time begins and ends Important Not all the latest information of all countries or regio...

Page 688: ... move the cursor under the desired position use the Numeric buttons to enter the time in 24 hour format when summer time starts then press the OK button Precede single digits with a zero 8 Set the date and time when summer time ends 1 Use the button to select End date time then press the OK button 2 Make sure that Set month is selected then press the OK button 3 Use the button to select the month ...

Page 689: ...ax telephone number 1 Make sure that Unit TEL no registr is selected then press the OK button 2 Use the Numeric buttons to enter the unit fax telephone number 3 Press the OK button Note You can enter the fax telephone number up to 20 digits including spaces For details on how to enter or delete characters Entering Numbers Letters and Symbols 6 Enter the unit name 1 Make sure that Unit name registr...

Page 690: ...axes Using the Operation Panel of the Machine Sending Faxes by Entering Fax Telephone Number Basic Resending Faxes Redialing a Busy Number Setting Items for Sending Faxes Sending Faxes Using Useful Functions 690 ...

Page 691: ...documents on the platen glass or in the ADF Important When sending a double sided document load the document on the platen glass Double sided documents cannot be automatically scanned and sent from the ADF Note For details on the types conditions of document and how to load the document Loading Originals 4 Adjust the scan contrast and resolution as necessary Setting Items for Sending Faxes 5 Use t...

Page 692: ...t the confirmation screen asking you if you load the next document is displayed To send the scanned document press the OK button to start sending it Note To send two or more pages follow the message to load the next page and press the Color or Black button After scanning all pages press the OK button to start sending To cancel sending the fax press the Stop button Note When your machine is connect...

Page 693: ...ng You can enable or disable automatic redialing If you enable automatic redialing you can specify the maximum number of redial attempts and the length of time the machine waits between redial attempts Enable and specify the automatic redialing setting on Auto redial in Adv FAX settings under Fax settings Adv FAX settings Important While automatic redialing the unsent fax is stored in the machine ...

Page 694: ...Color transmission is available only when the recipient s fax machine supports color faxing Note For manual redialing the machine memorizes up to 10 recent recipients dialed by entering the fax telephone numbers Note that the machine does not memorize any recipients dialed using the redial function or selecting from the directory To cancel manual redialing press the Stop button To cancel a fax tra...

Page 695: ...ess the OK button The button decreases the scan contrast and the button increases the scan contrast By pressing the OK button the LCD returns to the FAX TX settings screen 5 Use the button to select Scan resolution then press the OK button The Scan resolution screen is displayed 6 Use the button to select the scan resolution The following settings are selectable on Scan resolution Standard Suitabl...

Page 696: ... in the same resolution 200 x 200 dpi The image quality compression rate is determined by which scan resolution is selected except that Extra fine and Photo provide the same image quality 7 Press the OK button The LCD returns to the Fax standby screen 696 ...

Page 697: ...tions Sending a Fax after Speaking on Telephone Sending a Fax to the Registered Recipient Sending the Same Document to Several Recipients Sequential Broadcasting Preventing Mistransmission of Faxes Using the On Hook Dial Function 697 ...

Page 698: ...one Number To speak to the recipient before sending a fax you need to connect a telephone to the machine For details on how to connect the telephone to the machine Basic Connection Note For details on the basic sending operations Sending Faxes by Entering Fax Telephone Number 1 Make sure that the machine is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Load documents in th...

Page 699: ...set Note To cancel a fax transmission press the Stop button To cancel a fax transmission while it is in progress press the Stop button then follow the instructions on the LCD If documents remain in the ADF after the Stop button is pressed while scanning is in progress Close the feeder cover OK Eject the document is displayed on the LCD By pressing the OK button the remaining documents are automati...

Page 700: ...elephone Number 1 Make sure that the machine is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Load documents on the platen glass or in the ADF 4 Adjust the scan contrast and resolution as necessary Setting Items for Sending Faxes 5 Press the Menu button The FAX menu screen is displayed 6 Use the button to select Directory then press the OK button The screen to select a reg...

Page 701: ... cancel a fax transmission while it is in progress press the Stop button then follow the instructions on the LCD If documents remain in the ADF after the Stop button is pressed while scanning is in progress Close the feeder cover OK Eject the document is displayed on the LCD By pressing the OK button the remaining documents are automatically ejected In case the machine was not able to send a fax s...

Page 702: ... by one after speaking on the telephone Sending a Fax after Speaking on Telephone Note If you frequently send documents to the same group of recipients you can group these numbers for group dialing This will allow you to send documents to all the recipients in the group by simply operation Registering Recipients in Group Dial For details on the basic sending operations Sending Faxes by Entering Fa...

Page 703: ...pients If you want to add the recipient further repeat the same procedure Note When Broadcasting is displayed you can review the numbers you have entered by pressing the button Pressing the Back button allows you to delete the recipient s number you entered last 7 Press the Color button for color transmission or the Black button for black white transmission Important Color transmission is availabl...

Page 704: ...ending Faxes after Dialing Twice Fax Number Re entry Set FAX no re entry to ON following the procedure below 1 Make sure that the machine is turned on 2 Press the Setup button The Setup menu screen is displayed 3 Use the button to select Fax settings then press the OK button 4 Use the button to select Security control then press the OK button 5 Use the button to select FAX no re entry then press t...

Page 705: ...ect Security control then press the OK button 5 Use the button to select Check RX FAX info then press the OK button 6 Use the button to select ON then press the OK button Important Transmission will be canceled if the machine fails to receive the recipient s fax information or if the received information does not match the fax telephone number 705 ...

Page 706: ...ontrol under Fax settings is set to Enable Security control For details on the basic sending operations Sending Faxes by Entering Fax Telephone Number 1 Make sure that the machine is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Load documents in the ADF 4 Adjust the scan contrast and resolution as necessary Setting Items for Sending Faxes 5 Press the Color button or the B...

Page 707: ... for black white transmission Important Color transmission is available only when the recipient s fax machine supports color faxing Note To cancel a fax transmission press the Stop button To cancel a fax transmission while it is in progress press the Stop button then follow the instructions on the LCD If documents remain in the ADF after the Stop button is pressed while scanning is in progress Clo...

Page 708: ...Registering Recipients Registering Recipients Using the Operation Panel of the Machine Registering Recipients Using Speed Dial Utility 708 ...

Page 709: ...ou can send the same document to all the registered recipients in the group Registering Recipients in Group Dial You can register up to 100 recipients in total of individual recipients and group dials Note To change the registered information of the recipient or the group dial see Changing Registered Information To delete the registered information of the recipient or the group dial see Deleting R...

Page 710: ...number then press the OK button Note If you already registered the recipient the fax telephone number is displayed next to the ID number If you already registered the group dial Not available is displayed 8 Use the button to select a registration method then press the OK button 9 Register the recipients fax telephone number Register the recipients fax telephone number depending on the registration...

Page 711: ...splayed 1 Use the Numeric buttons to enter the fax telephone number you want to register 2 Press the OK button The fax telephone number is registered to the machine and the screen to enter the recipient s name is displayed Go to next step Note You can enter the fax telephone number up to 60 digits 40 digits for the US Canada Korea and some regions of Latin America including spaces Entering Numbers...

Page 712: ...nd name select an unregistered ID number and operate in the same procedure To return to the Fax standby screen press the FAX button You can check the recipient s numbers and names you have registered by printing RECIPIENT TELEPHONE NUMBER LIST Printing a List of the Registered Destinations 712 ...

Page 713: ...on The screen to select an ID number is displayed 7 Use the button or the Numeric buttons to select an unregistered ID number then press the OK button Note If you already registered the recipient Not available is displayed next to the ID number If you already registered the group dial the registered group name is displayed The Group member screen is displayed 8 Register the registered recipient as...

Page 714: ...s ID number and name registered to the group dial by using the button 9 Press the OK button after finishing registering the member you want to register to the group dial The screen to enter the group name is displayed 10 Use the Numeric buttons to enter the group name Note You can enter the name up to 16 characters including spaces Entering Numbers Letters and Symbols 11 Press the OK button to fin...

Page 715: ...the recipient s fax telephone number then press the OK button From call log OUT is selected as the registration method The screen to select the fax telephone number from the outgoing call logs is displayed After you use the button to select a fax telephone number and press the OK button the editing screen is displayed Change the recipient s fax telephone number then press the OK button From call l...

Page 716: ... and Symbols To change a group dial 1 Use the button to select Group dial then press the OK button 2 Use the button or the Numeric buttons to select an ID number of group dial to change then press the OK button 3 Use the button to select Edit then press the OK button 4 Edit the member of the group dial To add a member press the Menu button to display the screen to select an ID number and then add ...

Page 717: ...pient s information 1 Use the button to select Recipient then press the OK button 2 Use the button or the Numeric buttons to select an ID number of group dial to delete then press the OK button 3 Use the button to select Delete then press the OK button 4 Use the button to select Yes then press the OK button To delete a group dial 1 Use the button to select Group dial then press the OK button 2 Use...

Page 718: ...ct Print reports lists then press the OK button 6 Use the button to select Directory list then press the OK button 7 Use the button to select an item to print then press the OK button If you selected Recipient Use the button to select whether to print the list in alphabetical order then press the OK button If you select Yes RECIPIENT TELEPHONE NUMBER LIST is printed in alphabetical order If you se...

Page 719: ...sons it is recommended that you backup the registered data on the computer using Speed Dial Utility Starting Up Speed Dial Utility Speed Dial Utility Dialog box Saving Registered Information on the Machine to Your Computer Registering a Fax telephone Number Using Speed Dial Utility Changing a Fax telephone Number Using Speed Dial Utility Deleting a Fax telephone Number Using Speed Dial Utility Cha...

Page 720: ...ur machine is compatible with LAN connection make sure that the machine is connected to the computer with LAN connection to use Speed Dial Utility via LAN connection Follow the procedure below to start up Speed Dial Utility 1 Make sure that the machine is turned on 2 Start up Speed Dial Utility In Windows 8 1 or Windows 8 select Speed Dial Utility on the Start screen to start Speed Dial Utility If...

Page 721: ...e registered information for editing Choose one item from TEL Number Registration User Information Setting and Rejected Number Setting 4 Registered information list Displays the registered information selected for Setting Item List 5 Edit Select All Delete Edits deletes the registered information or selects all the registered information selected for Setting Item List When multiple items on the re...

Page 722: ...egistered or edited using Speed Dial Utility is neither saved on the computer nor registered on the machine 9 Save to PC Saves information edited using Speed Dial Utility on the computer 10 Register to Printer Registers information edited using Speed Dial Utility to the machine 722 ...

Page 723: ...lephone number group dial user s name user s fax telephone number or rejected numbers that registered on the machine to the computer 1 Start up Speed Dial Utility 2 Select the machine from the Printer Name list box then click Display Printer Settings 3 Click Save to PC 4 Enter the file name on the displayed screen then click Save 723 ...

Page 724: ...e Printer Name list box then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select an unoccupied code from the list then click Edit The Individual or Group Selection dialog box is displayed 5 Click Register individual TEL number or Register group dial then click Next If Register individual TEL number...

Page 725: ...egistering fax telephone numbers or a group dial repeat steps 4 to 6 To save the registered information on the computer 1 Click Save to PC 2 Enter the file name on the displayed screen then click Save To register the registered information to the machine 1 Click Register to Printer 2 Confirm the message on the display then click OK The information is registered to the machine 725 ...

Page 726: ...Select the machine from the Printer Name list box then click Display Printer Settings 3 Click TEL Number Registration from Setting Item List The list of registered fax telephone numbers is displayed 4 Select a code to change from the list then click Edit If an individual fax telephone number is selected 1 Enter the new name 2 Enter the new fax telephone number If a group dial is selected 1 Enter t...

Page 727: ...nue changing fax telephone numbers or group dials repeat steps 4 and 5 To save the edited information on the computer 1 Click Save to PC 2 Enter the file name on the displayed screen then click Save To register the edited information to the machine 1 Click Register to Printer 2 Confirm the message on the display then click OK The information is registered to the machine 727 ...

Page 728: ...t The list of registered fax telephone numbers is displayed 4 Select a code to delete from the list then click Delete The selected fax telephone number is deleted To continue deleting fax telephone numbers repeat step 4 Note To delete all fax telephone numbers on the list click Select All then Delete To save the edited information on the computer 1 Click Save to PC 2 Enter the file name on the dis...

Page 729: ...information is displayed 4 Select an item to change then click Edit The User Information dialog box is displayed 5 Enter the new user s name on User Name and new fax telephone number in TEL Number then click OK To save the edited information on the computer 1 Click Save to PC 2 Enter the file name on the displayed screen then click Save To register the edited information to the machine 1 Click Reg...

Page 730: ... To register a rejected number 1 Select an unoccupied code from the list then click Edit 2 Enter the fax telephone number in the Rejected Number dialog box then click OK To change a rejected number 1 Select a code to change from the list then click Edit 2 Enter the fax telephone number in the Rejected Number dialog box then click OK To delete a rejected number 1 Select a code to delete from the li...

Page 731: ...r and rejected numbers saved on the computer to the machine 1 Start up Speed Dial Utility 2 Select the machine from the Printer Name list box then click Display Printer Settings 3 Click Load from PC 4 Select the RSD file rsd to register to the machine 5 Click Open on the dialog box 6 Click Register to Printer The registered information on the computer is registered to the machine 731 ...

Page 732: ...Continue In Windows 7 or Windows Vista 1 Click Start Control Panel Programs Programs and Features 2 Select Canon Speed Dial Utility from the program list then click Uninstall If the User Account Control screen appears click Continue In Windows XP 1 Click Start Control Panel Add or Remove Programs 2 Select Canon Speed Dial Utility from the program list then click Remove 2 Click Yes when the confirm...

Page 733: ...Receiving Faxes Receiving Faxes Changing the Paper Settings Memory Reception Receiving Faxes Using Useful Functions 733 ...

Page 734: ...ve Mode 4 Load paper Load the sheets of plain paper 5 Specify the paper settings as necessary Changing the Paper Settings This completes the preparation for receiving fax When a fax is received it is printed on the loaded paper automatically Receiving a Fax Depending on the selected receive mode the receive operation varies Note For details on the receive mode Setting the Receive Mode You can spec...

Page 735: ...ing picked up The number of times to ring the telephone until switching to fax reception can be changed Set the machine to enable you to initiate fax reception from a connected telephone remote reception Remote Reception When the answering machine is connected to the machine If the answering machine is set to the answering mode set User friendly RX of the advanced setting to ON If the call is a fa...

Page 736: ...he advanced setting is set to ON you must answer an incoming call by picking up the handset within the time specified in RX start time Otherwise the machine will switch to fax reception When Fax only mode is selected When the call is a fax The machine will receive the fax automatically Note If a telephone is connected to the machine the telephone will ring when a call incomes You can change the nu...

Page 737: ...attern the telephone will continue ringing Pick up the handset and talk on the telephone Note To use this feature you need to subscribe to a compatible service provided by your telephone company For DRPD You need to select the appropriate ring pattern on the machine Setting the DRPD Ring Pattern US and Canada only For Network switch The name of this service varies depending on the country or regio...

Page 738: ... machine s memory and the error message for no paper is displayed on the LCD In this case load paper and press the OK button You can also press the Stop button to close the message and print the stored documents in the machine s memory later Printing a Document in Machine s Memory Note If the sender sends a document that is larger than Letter size or Legal size such as 11 x 17 inches the sender s ...

Page 739: ... indicates the current setting Page size Select the page size from A4 Letter LTR or Legal Note Some of page sizes are not available depending on the country or region of purchase Media type The paper type is set to Plain paper 739 ...

Page 740: ...nts in Auto print settings under Fax settings Auto print settings An error has occurred on the machine If you select Print for Received documents in Auto print settings under Fax settings a received fax will be printed automatically However if any of the following errors occurs the received fax will not be printed It will instead be stored in the machine s memory When the error is resolved the fax...

Page 741: ...n to resume printing of the fax Note The machine can store up to max 50 pages max 20 documents of faxes in the machine s memory When using ITU T No 1 chart Standard mode If the machine s memory becomes full during memory reception only pages which already have been received are stored in the memory Print the received faxes stored in the machine s memory delete them from the machine s memory and ha...

Page 742: ...Receiving Faxes Using Useful Functions Remote Reception Rejecting Fax Reception Using the Caller ID Service to Reject Calls 742 ...

Page 743: ...phone to tone dialing For details on how to switch to tone dialing refer to your telephone s instruction manual If you have an answering machine connected to the machine that can carry out remote control operations the security code for this function may be the same as the remote reception ID In this case change the remote reception ID in Remote RX ID in Remote RX in Adv FAX settings under Fax set...

Page 744: ...lect ON then press the OK button 7 Use the button to select the fax rejection condition then press the OK button No sender info Rejects faxes with no caller identification Not in directory Rejects faxes from the senders not registered in the machine s directory Rejected numbers Rejects faxes from the senders registered in the machine as rejected numbers For details on how to register the rejected ...

Page 745: ... available depending on the country or region of purchase Direct entry When you select this registration method the screen to register the fax telephone number is displayed Use the Numeric buttons to enter the fax telephone number you want to register then press the OK button Note To register another rejected number use the button to select another registration number then register the rejected nu...

Page 746: ... You can register the rejected number in Rejected numbers in TEL no registration under Fax settings 746 ...

Page 747: ...ection then press the OK button 6 Use the button to select Subscribed then press the OK button You can now perform settings for Caller rejection 7 Use the button to select whether to reject a phone call or fax reception from an anonymous number then press the OK button 8 Use the button to select whether to reject a phone call or fax reception out of the subscribed service area then press the OK bu...

Page 748: ...Other Useful Fax Functions Using the Information Services Transmission Reception of Faxes Using ECM Document Stored in Machine s Memory Summary of Reports and Lists 748 ...

Page 749: ...to Enable Security control 1 Make sure that the machine is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Press the Color button or the Black button 4 Use the Numeric buttons to dial the number of the information service 5 When the recorded message for the information service answers use the Numeric buttons to press the numbers in accordance with the message 6 Press the Sto...

Page 750: ...th the message 7 Press the Stop button to finish using the service Dialing by Using the Telephone Connected to the Machine 1 Make sure that the machine is turned on 2 Press the FAX button The Fax standby screen is displayed 3 Lift the handset of the telephone 4 Use the telephone to dial the number of the information service 5 When the recorded message for the information service answers use the te...

Page 751: ...fax Note If the sender s or recipient s fax machine is not compatible with ECM the fax will be sent received without automatic error correction To receive color faxes make sure that ECM RX in Adv communication in Adv FAX settings under Fax settings is set to ON Adv FAX settings To disable ECM transmission reception set ECM TX and ECM RX in Adv communication to OFF Transmission may take longer when...

Page 752: ...nder Fax settings You pressed the Stop button to cancel printing of a received fax Important If you unplug the power cord of the machine all faxes stored in the machine s memory are deleted For details on how to unplug the power cord refer to Notice for Unplugging the Power Cord You can print or delete the faxes stored in the machine s memory To print a document in the machine s memory Printing a ...

Page 753: ...rint menu then press the OK button You can select the following print menus Print memory list You can print a list of the documents in the machine s memory MEMORY LIST MEMORY LIST shows the transaction number of the unsent or unprinted fax TX RX NO transaction mode recipient s number and the date and time of the transaction A transaction number from 0001 to 4999 on MEMORY LIST indicates a document...

Page 754: ... screen to confirm whether to delete the printed document in the machine s memory is displayed If you select Yes using the button and press the OK button the printed document in the machine s memory is deleted Note If there is not the specified document in the machine s memory No document is displayed and the machine returns to the previous screen To return to the Fax standby screen press the Stop...

Page 755: ...ed in the machine s memory No documents in memory is displayed on the LCD 5 Use the button to select a delete menu then press the OK button You can select the following delete menus Del specified doc You can specify the document and delete it If you select this menu the document selection screen is displayed Note A transaction number from 0001 to 4999 indicates a document being sent A transaction ...

Page 756: ...OK button The specified document will be deleted from machine s memory Note If there is not the specified document in the machine s memory No document is displayed and the machine returns to the previous screen To return to the Fax standby screen press the Stop button Delete all docs If you select this menu the confirmation screen is displayed You can delete all the documents in the machine s memo...

Page 757: ... and group dial For details on the procedure to print see Printing Report or List USER S DATA LIST Lists the current settings of the machine and the registered sender information For details on the procedure to print see Printing Report or List MEMORY LIST Lists the documents currently stored in the machine s memory For details on the procedure to print see Printing Report or List Note You can pri...

Page 758: ...printed after each fax reception At the time of purchase the machine is set so that RX REPORT is not printed at all You can set the machine to print RX REPORT each time it receives a document or only when an error occurs by selecting RX report in Auto print settings under Fax settings Auto print settings If an error occurs when you receive a fax the error number is printed on RX REPORT there are s...

Page 759: ...IENT TELEPHONE NUMBER LIST in numerical order If you select Group dial the machine prints GROUP DIAL TELEPHONE NO LIST When you select an item other than Directory list Press the OK button The machine prints the selected report or list Errors When You Send a Fax If an error occurs when you send a fax the error number is printed on ERROR TX REPORT or ACTIVITY REPORT there are some errors for which ...

Page 760: ...nformation did not match the dialed number This message is displayed when Check RX FAX info in Security control under Fax settings is set to ON For details see Sending Faxes after Checking Information Checking the Recipient s Information 085 Try again in black white transmission The recipient s fax machine is not color compatible Resend the document in black white 099 The Stop button was pressed d...

Page 761: ...elete contents in memory then ask the sender to resend the fax See Document Stored in Machine s Memory 046 Reception has been rejected due to the specified fax rejection condition Reception has been rejected because the fax matches the fax rejection condition specified by FAX RX reject in Security control under Fax settings For details see Rejecting Fax Reception 099 The Stop button was pressed du...

Page 762: ...ng an Address Book Fax Driver Edit or Remove a Recipient from an Address Book Fax Driver Search for a Recipient in an Address Book Fax Driver Troubleshooting Problems Sending Faxes Fax Driver How to Open the Setting Screen of the Fax Driver General Notes Fax Driver 762 ...

Page 763: ...ile menu 3 In Select Printer or Name in the Print dialog box select Canon XXX series FAX where XXX is the model name 4 Click Print or OK Print dialog box in Notepad Note Click Preferences or Properties in the Print dialog box to open the print settings dialog box of the fax driver in which you can set the paper size and print orientation For details on how to open the print settings dialog box of ...

Page 764: ...ss book see Creating an Address Book Fax Driver If the recipient s fax telephone number is entered incorrectly or the registered fax telephone number is incorrect the fax may be sent to an unexpected recipient When sending an important fax it is recommended that you send it after confirming the entered information and recipient s status Note You can also specify Recipient by entering the Recipient...

Page 765: ...er is 0 and the fax number is XXX XXXX enter 0XXX XXXX 7 Click Send Now When a confirmation message is displayed click OK Important If you cannot send a fax due to line failure etc see Troubleshooting Problems Sending Faxes Fax Driver Canceling Transmission If you click Send Now in the Send FAX dialog box the printer icon is displayed in the taskbar Double click this icon to display the list of fa...

Page 766: ...up Windows Address Book dialog box will be displayed Refer to Setup when Opening the Address Book for the First Time Windows XP for details In Windows 8 1 Windows 8 Windows 7 Windows Vista you can register an individual recipient Contact in the address book folder Windows Contacts as an address book file contact file which can be used in multiple applications However you cannot change the address ...

Page 767: ...ify the Contact one recipient You cannot specify a Distribution List 5 Enter the First Middle and Last of the contact in the Name and E mail tab Name tab when using Windows XP on the Properties dialog box The recipient s name will be printed at the top of the fax received by the recipient 767 ...

Page 768: ...n the outside line access number is 0 and the fax number is XXX XXXX enter 0XXX XXXX If you upgrade from Windows XP to Windows Vista the address book you created in Windows XP may not be reflected in Windows Vista In this case open the address book in the following procedure and reflect the information to a new address book 1 From the Start menu select Control Panel Appearance and Personalization ...

Page 769: ...pData Roaming Canon MP5 to open the folder 4 Double click the wab file The address book will be reflected in Windows Vista automatically Related Topic Edit or Remove a Recipient from an Address Book Fax Driver Search for a Recipient in an Address Book Fax Driver 769 ...

Page 770: ...eated Note You can also change the setting by clicking Address Book Profile in the print settings dialog box of the fax driver so as to use another Windows Address Book You can import the entries from one Windows Address Book file into another combining both sets of Windows Address Book entries To import fax recipient contacts in an Address Book file to an existing Address Book file follow the ste...

Page 771: ...on Windows 8 1 Windows 8 1 Click the Settings charm Control Panel Hardware and Sound Devices and Printers 2 Right click the Canon XXX series Printer icon or Canon XXX series FAX icon and select Printing Preferences then Canon XXX series FAX Where XXX is the model name Windows 7 1 From the Start menu select Control Panel Hardware and Sound Devices and Printers 2 Right click the Canon XXX series Pri...

Page 772: ...el name Windows 7 1 From the Start menu select Control Panel Hardware and Sound Devices and Printers 2 Right click the Canon XXX series Printer icon or Canon XXX series FAX icon and select Printer Properties then Canon XXX series FAX Where XXX is the model name Windows Vista 1 From the Start menu select Control Panel Hardware and Sound Printers 2 Right click the Canon XXX series FAX icon where XXX...

Page 773: ...ts registered in the address book Editing Recipients in an address book 1 Open the print settings dialog box of the fax driver 2 Click Address Book in the displayed dialog box 3 Select the recipient you want to edit from the Address Book dialog box then click Properties 4 Change information as needed on the Properties dialog box then click OK 773 ...

Page 774: ...from an address book 1 Open the print settings dialog box of the fax driver 2 Click Address Book in the displayed dialog box 3 Select the recipient you want to delete from the Address Book dialog box then click Delete 774 ...

Page 775: ...4 When a confirmation message is displayed click Yes 775 ...

Page 776: ...rint command The command is Print on the File menu 2 In Select Printer or Name in the Print dialog box select Canon XXX series FAX where XXX is the model name 3 Click Print or OK Print dialog box in Notepad 4 Click Display Address Book in Set Recipient in the Send FAX dialog box 5 Enter the name of the recipient you want to search for in Search by Recipient in the Select Recipient from Address Boo...

Page 777: ...is found the recipient will be displayed in the contact list with its name selected While the name is selected click Set as Recipient to enter it as the recipient Important You cannot search by criteria other than name 777 ...

Page 778: ...plugging the power cord the list of the faxes deleted from the machine s memory will be printed after turning the machine on Check 2 Is a document being sent from memory or a fax being received into memory When the message for the transmission reception is displayed on the machine s LCD Liquid Crystal Display monitor a fax is being sent from received into machine s memory Wait until the transmissi...

Page 779: ...ayed for your model from Home of the Online Manual If you are in a hurry press the Stop button to close the message then send the fax Check 8 Is the telephone line connected correctly Reconnect the telephone line cable to the telephone line jack If the telephone line is connected correctly then there is a problem with your telephone line Contact your telephone company and the manufacturer of your ...

Page 780: ...Bluetooth port you cannot send a fax from the computer You can use the following characters for Fax Number Character Explanation 0 9 For use in telephone and fax numbers p To place a pause between numbers P To place a pause at the end of a sequence of numbers T Numbers after the T will be sent as a tone signal space To make the number easier to read You cannot insert a space at the front of a numb...

Page 781: ... Cannot Send a Fax Cannot Receive a Fax Cannot Print a Fax List of Support Code for Error Search Each Function Problems with Network Communication Problems while Printing Scanning from Smartphone Tablet Problems with Printing Problems with Scanning Problems with Faxing Problems with the Machine Problems with Installation Downloading About Errors Messages Displayed If You Cannot Resolve the Problem...

Page 782: ...Problems with Network Communication Cannot Detect a Machine on a Network Problems with the Machine while Using with Network Other Problems with Network 782 ...

Page 783: ...Cannot Detect a Machine on a Network Cannot Detect the Machine when Setting Up Network Communication The Machine Cannot Be Detected in the Wireless LAN 783 ...

Page 784: ...e redetecting the machine Cannot Detect the Machine during Wireless LAN Setup Check 1 Important If the machine cannot be detected while you are setting up the network communication using a USB cable the machine may be in the access point mode In this case finish the access point mode and enable the wireless LAN then try to redetect the machine Using the Printer with the Access Point Mode 784 ...

Page 785: ...the network device it may take some time until ready for use After a while just turning on the machine or the network device click Redetect on the Check Printer Settings screen When the machine is detected follow the instructions on the screen to continue to set up the network communication If the machine and the network device are turned on If the machine could not be detected after clicking Rede...

Page 786: ...is not displayed The wireless LAN setting of the machine is disabled Enable the wireless LAN setting of the machine After enabling the wireless LAN setting click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning If the icon is displayed Go to check 3 Cannot Detect the Machine during Wireless LAN Setup Check 3 786 ...

Page 787: ...emporarily then click Redetect on the Check Printer Settings screen When the machine is detected follow the instructions on the screen to continue to set up the network communication If the machine cannot be detected the machine is not connected to the wireless router Connect the machine to the wireless router Click Back to Top on the Check Printer Settings screen to try to set up the network comm...

Page 788: ... software is attempting to access the network appears on the computer set the security software to allow access When the message does not appear on your computer Cancel to set up then set the security software to allow Canon software to access the network On the Setup CD ROM select win Driver DrvSetup then set the security software to allow the file Setup exe or Setup64 exe to access the network A...

Page 789: ...ng or DHCP function Make sure that the radio channel of the wireless router and that assigned to the machine are the same For details on how to check the settings of the wireless router refer to the instruction manual supplied with the wireless router or contact its manufacturer If there is no problem with the settings of the wireless router Go to check 6 Cannot Detect the Machine during Wireless ...

Page 790: ...ween different rooms or floors is generally poor Adjust the location of the machine and the wireless router Make sure that there is no source of radio wave interference near the machine or the wireless router If a device e g microwave oven using the same frequency bandwidth as the wireless station is placed nearby the device may cause interference Place the machine or the wireless router as far aw...

Page 791: ...ver a network make sure that the machine is associated with the port When No Driver is displayed under Name in IJ Network Tool there is no association Select Associate Port on the Settings menu then associate the port with the machine When the Printer Driver Is Not Associated with a Port Check7 Make sure that the network settings in the machine are identical with those of the wireless router Refer...

Page 792: ...og box of the printer driver Check13 Make sure that the firewall of the security software is disabled If the firewall function of your security software is turned on a message may appear warning that Canon software is attempting to access the network If the warning message appears set the security software to always allow access If using any programs that switch the network environment check their...

Page 793: ...got a Wireless Router Name SSID or a Network Key The Administrator Password Set to the Machine Was Forgotten Cannot Use the Machine on Replacing a Wireless Router or Changing Its Settings Printing Speed Is Slow Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Machine 793 ...

Page 794: ...gs of the wireless router refer to the instruction manual provided with it or contact its manufacturer To check the current network settings of the machine print out the network setting information Printing Out Network Setting Information If the network settings of the machine are not identical with those of the wireless router change the network settings of the machine to match with those of the ...

Page 795: ...o access the network If the warning message appears set the security software to always allow access If using any programs that switch the network environment check their settings Some programs will enable a firewall by default Check11 When using a router connect the machine and computer to the LAN side same network segment If the problem is not resolved perform setup again with the Setup CD ROM o...

Page 796: ...evice to the machine Confirm the specified password then enter the proper one Check5 Make sure that external communication devices are not placed far away from the machine Locate your external communication device close enough to communicate with the machine Check6 Make sure that there is no obstruction Wireless communication between different rooms or floors is generally poor Adjust the location ...

Page 797: ...ith the Setup CD ROM or install them from our website Check3 Make sure that access control is not set to the wireless router For the procedures to connect a wireless router and set it up refer to the instruction manual of your wireless router or contact its manufacturer Note To check the MAC address or the IP address of the computer see Checking the IP Address or the MAC Address of the Computer 79...

Page 798: ...he settings of the wireless router using IJ Network Tool When using WEP The key length key format the key to use one of 1 to 4 and the authentication method must match among the wireless router the machine and the computer In order to communicate with a wireless router that uses automatically generated WEP keys you must configure the machine to use the key generated by the wireless router by enter...

Page 799: ... or AES secure encryption is selected automatically for the dynamic encryption method For details see Changing the WPA WPA2 Detailed Settings Note This machine supports WPA WPA2 PSK WPA WPA2 Personal and WPA2 PSK WPA2 Personal 799 ...

Page 800: ...en Initialize the machine settings Select All data then the administrator password returns to the default Reset setting After initializing the machine settings perform setup with the Setup CD ROM or perform it according to the instructions on our website 800 ...

Page 801: ...l provided with the wireless router or contact its manufacturer to confirm the wireless router setting Make sure that the computer and the wireless router can communicate with each other under this setting Check2 If you are performing MAC address filtering or IP address filtering at the wireless router confirm that the MAC address or IP address for both the computer or the network device and the m...

Page 802: ...achine cannot communicate with the computer after the encryption type of the machine was switched make sure that encryption types for the computer and the wireless router matches that set to the machine Cannot Communicate with the Machine after Applying MAC IP Address Filtering or Entering an Encryption Key to the Wireless Router 802 ...

Page 803: ... rooms or floors is generally poor The metal concrete or timber including the metallic material mud wall or insulator may interrupt a wireless communication If the machine cannot communicate with the computer over a wireless LAN for the wall material place the machine and the computer in the same room or floor Check3 Make sure that there is no source of interference in your vicinity If a device e ...

Page 804: ...nter Status Monitor of the Machine Use the printer driver with bidirectional communication Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver How to Open the Printer Driver Setup Window 804 ...

Page 805: ...lems with Network The Message Is Displayed on the Computer Screen during Setup Packets Are Sent Steadily Checking Information about the Network How to Restore the Machine s Network Settings to Factory Default 805 ...

Page 806: ...set Note An administrator password is already specified for the machine at the time of purchase For details About the Administrator Password For improving security we recommend to change the administrator password Changing the Settings in the Admin Password Sheet The Screen for Setting the Encryption Is Displayed After Selecting the Wireless Router in the Search Screen This screen is displayed aut...

Page 807: ... The machine can still be used so continue the setup procedure to complete it Important If you connect to a network that is not protected with security measures there is a risk of disclosing data such as your personal information to a third party 807 ...

Page 808: ...nicate with the machine over the network When using the computer in a network environment other than the one used to set up the machine disable IJ Network Scanner Selector EX To disable IJ Network Scanner Selector EX right click the icon on the notification area on the desktop then select Disable Canon IJ Network Scanner Selector EX 808 ...

Page 809: ...reen Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer follow the procedure below 1 Select Command Prompt as shown below In Windows 8 1 or Windows 8 select Command Prompt from the Start screen If Command Prompt is not displayed on the Start screen select the Search charm then search for Command Prompt In Windows 7 Windows Vis...

Page 810: ... machine or the target wireless router and then press the Enter key ping XXX XXX XXX XXX XXX XXX XXX XXX is the IP address of the target device If the communication is available a message such as the following is displayed Reply from XXX XXX XXX XXX bytes 32 time 10ms TTL 255 When Request timed out is displayed the communication is not available Checking the Network Setting Information To check th...

Page 811: ... machine and printing scanning or faxing operation from a computer over network becomes impossible To use the machine over network perform setup with the Setup CD ROM or perform it according to the instructions on our website Select LAN settings on the operation panel of the machine to initialize the network setting Reset setting 811 ...

Page 812: ...Problems while Printing Scanning from Smartphone Tablet Cannot Print Scan from Smartphone Tablet 812 ...

Page 813: ... settings set to LAN inactive or Access point mode Select Wireless LAN Check3 Are the network settings of the machine identical with those of the wireless router Make sure that the network settings of the machine e g wireless router name SSID network key etc are identical with those of the wireless router To check the settings of the wireless router refer to the instruction manual provided with it...

Page 814: ...e machine in the access point mode check the following Check1 Make sure that the machine is turned on Check2 Is Change LAN in LAN settings under Device settings set to LAN inactive or Wireless LAN Select Access point mode Check3 Confirm the settings of your smartphone tablet Make sure that your smartphone tablet can use the wireless LAN For details on how to perform setting of the wireless LAN ref...

Page 815: ...ss station is placed nearby the device may cause interference Place the wireless station as far away from the interference source as possible Check9 Are you trying to connect 6 smartphones tablets or more You can connect up to 5 smartphones tablets using the access point mode 815 ...

Page 816: ...blems with Printing Printing Does Not Start Paper Jams Print Results Not Satisfactory Ink Is Not Ejected Paper Does Not Feed Properly No Paper Error Occurs Copying Printing Stops Before It Is Completed 816 ...

Page 817: ...and try printing again If printing starts normally there is a problem with the relay device Consult the reseller of the relay device for details There could also be a problem with the USB cable Replace the USB cable and try printing again When you use the machine over LAN make sure that the machine is set up to be used over network correctly Check3 Is the access point mode enabled When you print u...

Page 818: ...dows 8 1 Windows 8 or Windows 7 right click the Canon XXX series Printer icon where XXX is your machine s name then select Printer properties In Windows Vista or Windows XP right click the Canon XXX series Printer icon where XXX is your machine s name then select Properties 4 Click the Ports tab to confirm the port settings Make sure that a port named USBnnn where n is a number with Canon XXX seri...

Page 819: ...cted when the machine is used over LAN Launch IJ Network Tool and select CNBJNP_xxxxxxxxxx as you confirmed in step 4 then associate the port with the printer using Associate Port in the Settings menu If the problem is not resolved reinstall the MP Drivers with the Setup CD ROM or install them from our website Check9 Is the size of the print data extremely large Click Print Options on the Page Set...

Page 820: ...a message are displayed on the computer screen When a Support Code and a message are displayed on the LCD For details on how to remove the jammed paper refer to List of Support Code for Error When Paper Is Jammed Note You can confirm the actions against errors with Support Codes on your computer or on the LCD by searching a Support Code Click Here to Search 820 ...

Page 821: ...by using the operation panel on the machine Setting Items for Copying To print from a computer Confirm by using the printer driver Printing with Easy Setup Check2 Make sure that the appropriate print quality is selected referring to the table in Check 1 Select a print quality option suitable for the paper and image for printing If you notice blurs or uneven colors increase the print quality and tr...

Page 822: ...ong period of time After printing dry the paper sufficiently avoid high temperatures high humidity and direct sunlight and store or display indoors at room temperature and normal humidity To avoid direct exposure to air we recommend that you store the paper in an album plastic folder photo frame etc 822 ...

Page 823: ... not allow application software to compress print data check box then click OK Deselect the check box after printing is complete Check2 Is the size of the print data extremely large Click Print Options on the Page Setup sheet on the printer driver Then set Prevention of Print Data Loss in the displayed dialog to On When On is selected for Prevention of Print Data Loss print quality may be reduced ...

Page 824: ...No Printing Results Printing Is Blurred Colors Are Wrong White Streaks No Printing Results Printing Is Blurred Colors Are Wrong 824 ...

Page 825: ...lved after performing the Print Head Deep Cleaning turn off the machine and perform another Print Head Deep Cleaning after 24 hours When you turn the machine off do not unplug it from the power supply If the problem is not resolved after performing the Print Head Deep Cleaning twice Ink may have run out Replace the FINE cartridge Check3 When a FINE cartridge runs out of ink replace it with a new o...

Page 826: ...dirty black streaks appear on the paper as shown below Check7 Check that the original is loaded correctly on the platen glass or in the ADF Loading Originals Check8 Is the original document is loaded with the proper side facing up down When loading the original on the platen glass the side to be copied should be face down When loading the original in the ADF the side to be copied should be face up...

Page 827: ...t unplug it from the power supply If the problem is not resolved after performing the Print Head Deep Cleaning twice Ink may have run out Replace the FINE cartridge Check2 When a FINE cartridge runs out of ink replace it with a new one Check3 Is the FINE cartridge installed properly If the FINE cartridge is not installed securely ink may not be ejected correctly Open the paper output cover then re...

Page 828: ...tory adjust the print head position Aligning the Print Head Note If the problem is not resolved after performing the Print Head Alignment perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer Check3 Increase the print quality and try printing again Increasing the print quality on the operation panel of the machine or in the printer driver may improv...

Page 829: ... function is being used thin lines may not be printed Try thickening the lines in the document Check2 Is the size of the print data extremely large Click Print Options on the Page Setup sheet on the printer driver Then set Prevention of Print Data Loss in the displayed dialog to On When On is selected for Prevention of Print Data Loss print quality may be reduced 829 ...

Page 830: ...on the Page Setup sheet on the printer driver Select the Do not allow application software to compress print data check box then click OK Deselect the check box after printing is complete Check2 Is the size of the print data extremely large Click Print Options on the Page Setup sheet on the printer driver Then set Prevention of Print Data Loss in the displayed dialog to On When On is selected for ...

Page 831: ...rint images with high intensity the paper may absorb too much ink and become wavy causing paper abrasion When printing from your computer You can confirm the intensity using the printer driver Adjusting Intensity When copying Setting Items for Copying Check3 Is Photo Paper used for printing photographs When printing data with high color saturation such as photographs or images in deep color we rec...

Page 832: ...ure that the paper you are using is suitable for Borderless Printing If the paper you are using is not suitable for Borderless Printing the print quality may be reduced at the top and bottom edges of the paper Printing Area Check3 Load the paper after correcting its curl When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is If you roll up this paper t...

Page 833: ...int result C Printing side We recommend printing paper that has been curled outward one sheet at a time Check4 Adjust the setting to prevent paper abrasion Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the loaded paper If you notice abrasion even with the media type set correctly to match the loaded paper set the machine to prevent paper abrasi...

Page 834: ...nual for Color Intensity and then click Set 3 Drag the Intensity slide bar on the Color Adjustment sheet to adjust the intensity When copying Setting Items for Copying Check6 Is printing performed beyond the recommended printing area If you are printing beyond the recommended printing area of your printing paper the lower edge of the paper may become stained with ink Resize your original document ...

Page 835: ...rom stains set the paper size correctly Check10 Set the time to dry the printed surface longer Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented 1 Make sure that the machine is turned on 2 Open the printer driver setup window How to Open the Printer Driver Setup Window 3 Click the Maintenance tab and then Custom Settings 4 Drag the Ink Drying W...

Page 836: ...gs Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the machine Cleaning the Inside of the Machine Bottom Plate Cleaning Note When performing borderless printing duplex printing or too much printing the inside may become stained with ink 836 ...

Page 837: ...rectly according to the paper you loaded Print Results Not Satisfactory Note The direction of the vertical line pattern may vary depending on the image data or the print setting This machine performs automatic cleaning when necessary to keep printouts clean A small amount of ink is ejected for cleaning Although ink is usually ejected on the ink absorber it may be ejected on the paper if you load p...

Page 838: ... Pattern to determine whether the ink ejects properly from the print head nozzles Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing Print Head Cleaning and Print Head Deep Cleaning If the Nozzle Check Pattern is not printed correctly After performing the Print Head Cleaning print the Nozzle Check Pattern and examine the pattern If the problem is not...

Page 839: ...g it from the power supply If the problem is not resolved after performing the Print Head Deep Cleaning twice Ink may have run out Replace the FINE cartridge Check3 Perform Print Head Alignment Aligning the Print Head Note If the problem is not resolved after performing the Print Head Alignment perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer 8...

Page 840: ...ether the ink ejects properly from the print head nozzles Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing Print Head Cleaning and Print Head Deep Cleaning If the Nozzle Check Pattern is not printed correctly After performing the Print Head Cleaning print the Nozzle Check Pattern and examine the pattern If the problem is not resolved after performi...

Page 841: ... load limit Always load the paper in portrait orientation regardless of the printing orientation When you load the paper load the paper with the print side facing DOWN and slide the paper guides to align with the both sides of the paper Loading Paper When you load the paper insert the paper stack until the leading edge touches the far end of the front tray Check3 Check to see if the paper you are ...

Page 842: ...tting is applied from the next time To set by using the operation panel Press the Setup button select Device settings and Output settings in this order and then set Prevent double feed to ON Changing the Machine Settings on the LCD To set by using your computer Open the printer driver setup window and in Custom Settings in the Maintenance sheet select the Prevent paper double feed check box and th...

Page 843: ...te Note If you are printing a document with a large printing area or printing multiple copies of a document printing may pause to allow the ink to dry Check3 Has the machine been printing continuously for a long period If the machine has been printing continuously for a long time the print head or other parts around it may overheat The machine may stop printing at a line break for a period of time...

Page 844: ...Problems with Scanning Problems with Scanning Scan Results Not Satisfactory Software Problems 844 ...

Page 845: ...the ScanGear Scanner Driver Screen Does Not Appear Cannot Scan Multiple Items at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed There is not enough memory Message Is Displayed Computer Stops Operating during Scanning Scanner Does Not Work after Upgrading Windows Scanned Image Does Not Open 845 ...

Page 846: ...nner or printer is turned on Check 2 Connect the USB cable to a different USB port on the computer Check 3 If the USB cable is connected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 4 Restart the computer 846 ...

Page 847: ...rinter name is displayed multiple times select the one that does not include WIA Note The operation may differ depending on the application Use the WIA driver when scanning from a WIA compliant application Scanning with WIA Driver Check 3 Make sure that the application supports TWAIN You cannot start ScanGear scanner driver from applications not supporting TWAIN Check 4 Scan and save images with I...

Page 848: ...nected to a USB hub remove it from the USB hub and connect it to a USB port on the computer Check 5 Make sure that MP Drivers is installed If not installed install MP Drivers from the Setup CD ROM or the web page Check 6 Select your scanner or printer on the application s menu Note The operation may differ depending on the application Check 7 Make sure that the application supports TWAIN You canno...

Page 849: ...ck 1 Make sure that the items are placed correctly Placing Items When Scanning from a Computer Check 2 Check if you can properly scan one item Some applications do not support multiple image scanning In that case scan each item individually 849 ...

Page 850: ... Make sure that the items are placed correctly Placing Items When Scanning from a Computer Check 2 Multiple item scanning may not be supported Some applications do not support multiple image scanning In that case scan each item individually 850 ...

Page 851: ...2 Set Fading Correction Grain Correction etc to None Refer to Image Settings for your model from Home of the Online Manual for details Check 3 In IJ Scan Utility deselect the Correct slanted text document Detect the orientation of text document and rotate image checkbox and scan again Settings Document Scan Dialog Box Settings Custom Scan Dialog Box 851 ...

Page 852: ... There is not enough memory Message Is Displayed Check 1 Exit other applications and try again Check 2 Reduce the resolution or output size and scan again Resolution 852 ...

Page 853: ...ient free hard disk space then scan again Error message may appear if there is not enough hard disk space to scan and save when the image size is too large such as when scanning a large item at high resolution Check 3 In Folder to Save Temporary Files of IJ Scan Utility specify a folder on a drive with sufficient free space Settings General Settings Dialog Box Check 4 Multiple devices may be conne...

Page 854: ... administrative rights are required to perform a task If you are logged on to an administrator account follow the on screen instructions Windows 7 Windows Vista 1 From the Start menu select Control Panel Programs Programs and Features 2 Double click Canon IJ Scan Utility 3 When a confirmation appears click Yes 4 When uninstallation is complete click OK IJ Scan Utility is deleted Note In Windows 7 ...

Page 855: ...Step 3 Reinstall MP Drivers and IJ Scan Utility Reinstall MP Drivers and IJ Scan Utility from the Setup CD ROM or the web page 855 ...

Page 856: ...a format is not supported by the application scan the image again and select a popular data format such as JPEG when saving it Refer to the application s manual for details If you have any questions contact the manufacturer of the application 856 ...

Page 857: ... Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Item Is Placed Correctly but the Scanned Image Is Slanted Scanned Image Is Enlarged Reduced on the Computer Monitor 857 ...

Page 858: ...nd Stitch Dialog Box On the Basic Mode tab of ScanGear scanner driver select Magazine Color in Select Source Refer to Basic Mode Tab for your model from Home of the Online Manual for details On the Advanced Mode tab of ScanGear set Descreen in Image Settings to ON Refer to Image Settings for your model from Home of the Online Manual for details Note If moire appears when you scan a digital print p...

Page 859: ...tings to None Refer to Image Settings for your model from Home of the Online Manual for details On the Color Settings tab in the Preferences dialog box of ScanGear set Color Matching Refer to Color Settings Tab for your model from Home of the Online Manual for details 859 ...

Page 860: ...the item size You can also manually specify the scan area in thumbnail view or when there are white margins along the item for example in photos or when you want to create custom cropping frames Adjusting Cropping Frames in the Image Stitch Window Note Refer to Adjusting Cropping Frames ScanGear for your model from Home of the Online Manual for how to adjust cropping frames with ScanGear scanner d...

Page 861: ...Cannot Scan at the Correct Size Check Make sure that the items are placed correctly Placing Items When Scanning from a Computer 861 ...

Page 862: ...e scanned If you cannot scan properly by automatically detecting the item type specify the item type and size When Scanning from the Operation Panel Refer to Setting Items for Scanning Using the Operation Panel of the Machine for your model from Home of the Online Manual for details on the setting items when scanning from the operation panel When Scanning with IJ Scan Utility Scanning Documents Sc...

Page 863: ... Scanned Image Is Slanted Check When Document or Magazine is selected for Select Source deselect the Correct slanted text document checkbox and scan the item again Settings Document Scan Dialog Box Settings Custom Scan Dialog Box 863 ...

Page 864: ...or details If you have any questions contact the manufacturer of the application Note You cannot reduce the image size in Paint To reduce the display size open the images in an application Check 2 Change the resolution setting in ScanGear scanner driver and scan again The higher the resolution the larger the resulting image will be Resolution 864 ...

Page 865: ...Software Problems The E mail Client You Want to Use Does Not Appear in the Screen for Selecting an E mail Client 865 ...

Page 866: ... Check Check that the e mail client s MAPI is enabled Refer to the e mail client s manual for how to set MAPI If the problem is not solved even when MAPI is enabled select None Attach Manually in the screen for selecting an e mail client then manually attach the image to the outgoing e mail 866 ...

Page 867: ...Problems with Faxing Problems Sending Faxes Problems Receiving Faxes Cannot Send a Fax Clearly Telephone Problems 867 ...

Page 868: ...Problems Sending Faxes Cannot Send a Fax Cannot Perform Sequential Broadcasting by Redialing or Cannot Dial by Entering the Numbers Errors Often Occur When You Send a Fax 868 ...

Page 869: ...ng the Power Cord Note If the faxes stored in the machine s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the machine s memory MEMORY CLEAR REPORT will be printed after turning the machine on For details see Summary of Reports and Lists Check2 Is the document being sent from memory or the fax being received into memory When the message for th...

Page 870: ... Faxing Is Displayed on the Fax Standby Screen Print ACTIVITY REPORT and check for an error Summary of Reports and Lists Check9 Is the document loaded properly Remove the document then reload it on the platen glass or in the ADF Loading Originals Check10 Does a printer error occur Ensure that an error message is displayed on the LCD When an error message is displayed on the LCD check the cause Whe...

Page 871: ...ready dialed a number by entering the fax telephone numbers You can dial one recipient by selecting from the redial history or by entering the fax telephone numbers as the recipient of sequential broadcasting If you already have dialed by selecting from the redial history or by entering the fax telephone numbers select the recipient from the machine s directory 871 ...

Page 872: ...ne condition or the connection If the telephone line or connection is poor reducing the transmission start speed may correct the error Reduce the transmission start speed on TX start speed in Adv communication in Adv FAX settings under Fax settings Adv FAX settings 872 ...

Page 873: ...g Faxes Cannot Receive a Fax Cannot Print a Fax Machine Does Not Switch Automatically between Voice and Fax Calls Quality of Received Fax is Poor Cannot Receive a Color Fax Errors Often Occur When You Receive a Fax 873 ...

Page 874: ...etails on how to unplug the power cord refer to Notice for Unplugging the Power Cord Note If the faxes stored in the machine s memory are deleted by a power failure or unplugging the power cord the list of the faxes deleted from the machine s memory MEMORY CLEAR REPORT will be printed after turning the machine on For details see Summary of Reports and Lists Check2 Is the machine s memory full Prin...

Page 875: ...t a received fax even if the ink has run out Set Print when no ink in Auto print settings under Fax settings to Print However part or all of the fax may not be printed since the ink has run out Also the contents of the fax will not be stored in the machine s memory If the ink has already run out we recommend that Do not print be selected for Received documents in Auto print settings under Fax sett...

Page 876: ...ice and fax calls Set the receive mode to TEL priority mode DRPD 1 or Network switch 2 If the receive mode is TEL priority mode and an answering machine is connected to the machine check whether a proper message is played back when the answering machine answers Setting the Receive Mode 1 This setting is available only in the US and Canada 2 This setting may not be available depending on the countr...

Page 877: ...nd ask the sender to check whether the scanning area of the fax machine is dirty Check4 Is ECM transmission reception enabled although the line connection is poor or is the sender s fax machine compatible with ECM Select ON for ECM RX in Adv communication in Adv FAX settings under Fax settings Adv FAX settings Contact the sender and ask the sender to check whether the machine is set to enable ECM ...

Page 878: ...M RX in Adv communication in Adv FAX settings under Fax settings the machine cannot receive color faxes The machine will disconnect the telephone line or receive color faxes in black white according to the setting of the sender s fax machine Set ECM RX to ON Adv FAX settings 878 ...

Page 879: ... poor reducing the reception start speed may correct the error Reduce the reception start speed on RX start speed in Adv communication in Adv FAX settings under Fax settings Adv FAX settings Check2 Is the sender s fax machine operating normally Contact the sender and ask the sender to check whether the fax machine is operating normally 879 ...

Page 880: ... or the scan contrast setting suitable for the document On the LCD select an image quality setting and a scan contrast setting that are suitable for the document Setting Items for Sending Faxes Check4 Is the original document loaded with the wrong side facing upwards or downwards When loading a document on the platen glass the side to be scanned should be face down When loading a document in the A...

Page 881: ...Telephone Problems Cannot Dial Telephone Disconnects During a Call 881 ...

Page 882: ...ly Check that the telephone line cable is connected correctly Basic Connection Check2 Is the telephone line type of the machine or the external device set correctly Check the telephone line type setting and change it as necessary Setting the Telephone Line Type 882 ...

Page 883: ... device such as an external telephone an answering machine or a computer modem connected correctly Check that the telephone line cable and the telephone or a peripheral device such as an external telephone an answering machine or a computer modem are connected correctly Connecting the Telephone Line 883 ...

Page 884: ...lly Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD FINE Cartridge Holder Does Not Move to the Position for Replacing Printer Status Monitor Is Not Displayed 884 ...

Page 885: ...g is securely plugged into the power cord connector of the machine then turn it back on Check3 Unplug the machine from the power supply then plug the machine back in and turn the machine back on after leaving it for at least 3 minutes If the problem is not resolved contact the service center 885 ...

Page 886: ...tically is enabled If you do not want the machine to turn off automatically open the printer driver setup window and in Auto Power under the Maintenance sheet select Disable for Auto Power Off Note You can also enable the machine to turn off automatically from the operation panel of the machine or ScanGear scanner driver From the operation panel of the machine Auto power off From ScanGear scanner ...

Page 887: ...rts Hi Speed USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the cable is no longer than around 10 feet 3 meters Does the operating system of your computer support Hi Speed USB connection Obtain and install the latest update for your co...

Page 888: ...ting the Machine to the Computer Using a USB Cable to connect the USB cable properly Check3 Do not start up IJ Network Tool while printing Check4 Do not print while IJ Network Tool is running Check5 Make sure that Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver How to Open the Printer Driver Setup Window 888 ...

Page 889: ...the POWER lamp is off The machine is not powered on Connect the power cord and press the ON button If the POWER lamp is lit The LCD may be in the screen saver mode Press a button other than the ON button on the operation panel 889 ...

Page 890: ...t 5 seconds 2 Press the button twice then press the OK button 3 Press the button twice then press the OK button 4 Press the button repeatedly to display the rightmost menu 5 Press the button 3 times then press the OK button 6 Use the button to select the language for the LCD then press the OK button The desired language is displayed on the LCD 7 Press the Stop button 890 ...

Page 891: ...f Support Code for Error Check3 Has the paper output cover been left open for 10 minutes or longer If the paper output cover is left open for more than 10 minutes the FINE cartridge holder moves to the position to protect it to prevent the print head from drying out Close and reopen the paper output cover to return the FINE cartridge holder to the position for replacing Check4 Has the machine been...

Page 892: ...at Enable Status Monitor is selected on the Option menu of the printer status monitor 1 Open the printer driver setup window How to Open the Printer Driver Setup Window 2 On the Maintenance sheet click View Printer Status 3 Select Enable Status Monitor on the Option menu if it is not selected 892 ...

Page 893: ...h Installation Downloading Cannot Install the MP Drivers Easy WebPrint EX Does Not Start Up or Easy WebPrint EX Menu Does Not Appear How to Update MP Drivers in Network Environment Uninstalling IJ Network Tool 893 ...

Page 894: ...click Start then Computer In Windows XP click Start then My Computer 2 Double click the CD ROM icon on the displayed window If the contents of the CD ROM are displayed double click MSETUP4 EXE If you cannot install the MP Drivers with the Setup CD ROM install them from our website Note If the CD ROM icon is not displayed try the following Remove the CD ROM from your computer then insert it again R...

Page 895: ... 1 Turn the machine off 2 Unplug the USB cable from the machine and the computer then connect it again 3 Turn the machine on Check3 If you cannot resolve the problem follow the procedure below to reinstall the MP Drivers 1 Click Cancel 2 Click Start Over on the Installation Failure screen 3 Click Exit on the PIXMA XXX screen where XXX is your machine s name then remove the CD ROM 4 Turn the machin...

Page 896: ...Drivers Deleting the Unnecessary MP Drivers If you reinstall the MP Drivers install the MP Drivers with the Setup CD ROM or install them from our website Note If the installer was forced to be terminated due to a Windows error the system may be in an unstable condition and you may not be able to install the drivers Restart your computer before reinstalling 896 ...

Page 897: ...he notification area on the desktop Click the message then follow the instructions on the computer screen to install Easy WebPrint EX While the installation or download Easy WebPrint EX is in progress it is necessary to access the Internet Check2 Is Canon Easy WebPrint EX selected on the Toolbars menu in the Internet Explorer s View menu If Canon Easy WebPrint EX is not selected Easy WebPrint EX i...

Page 898: ...all the latest MP Drivers according to the regular procedure When the connection method selection screen is displayed select Use the printer with wireless LAN connection according to the connection method you use The machine will be detected automatically in the network After making sure that the machine is detected install the MP Drivers following the on screen instructions Note You can use the m...

Page 899: ...rams Programs and Features 2 Select Canon IJ Network Tool from the program list then click Uninstall If the User Account Control screen appears click Continue In Windows 7 or Windows Vista 1 Click Start Control Panel Programs Programs and Features 2 Select Canon IJ Network Tool from the program list then click Uninstall If the User Account Control screen appears click Continue In Windows XP 1 Clic...

Page 900: ...About Errors Messages Displayed If an Error Occurs A Message for Faxing Is Displayed on the Fax Standby Screen A Message Is Displayed 900 ...

Page 901: ...urs a Support Code error number is displayed on the computer screen or the LCD When a Support Code and a message are displayed on the computer screen When a Support Code and a message are displayed on the LCD Note You can confirm the actions against errors with Support Codes on your computer by searching a Support Code Click Here to Search For details on how to resolve errors without Support Codes...

Page 902: ...with a modular plug may not be plugged in properly Make sure that the cable is plugged in properly and resend the fax after a while If you still cannot send the fax select OFF for Dial tone detect in Adv FAX settings under Fax settings Adv FAX settings Received in memory If the machine receives a fax under one of the following conditions the machine will not be able to print the received fax and w...

Page 903: ... dialing again after waiting for a moment Resending Faxes Redialing a Busy Number The fax telephone number dialed is incorrect Check the fax telephone number and dial again The recipient s fax machine did not respond after all automatic redialing attempts Contact the recipient and have the recipient check the fax machine For an overseas call add pauses to the registered number The recipient is not...

Page 904: ...ax settings For details see Rejecting Fax Reception Waiting for report If the machine receives a fax under one of the following conditions the machine will not be able to print the reports When the problem is resolved as described the reports are printed automatically The amount of remaining ink is insufficient to print a report Replace the FINE cartridge Replacing a FINE Cartridge Paper has run o...

Page 905: ...ress OK The size of the loaded paper is different from that specified in the paper size setting Load the same size of paper as that specified in the paper size setting then press the OK button Data error Press OK A power failure has occurred or the power cord has been unplugged when the faxes are stored in the machine s memory Important If a power failure occurs or you unplug the power cord all fa...

Page 906: ...name 1 Log on as a user account with administrator privilege 2 Select items as shown below In Windows 8 1 or Windows 8 select Control Panel from the Settings charm on Desktop Hardware and Sound Devices and Printers In Windows 7 select Devices and Printers from the Start menu In Windows Vista select the Start menu Control Panel Hardware and Sound Printers In Windows XP select the Start menu Control...

Page 907: ...n step 4 then associate the port with the printer using Associate Port in the Settings menu If the problem is not resolved reinstall the MP Drivers with the Setup CD ROM or install them from our website Check3 Make sure that the machine is connected to your computer properly When the machine is connected to your computer with a USB cable make sure that the USB cable is securely plugged in to the m...

Page 908: ...ully due to insufficient disk space Delete any unnecessary files to increase the amount of free space on the disk Could not spool successfully due to insufficient memory Quit other running application softwares to increase available memory If you cannot print yet restart your computer and retry printing Printer driver could not be found Uninstall the MP Drivers following the procedure described in...

Page 909: ...be displayed at the time of the next survey To send the information automatically see Changing the confirmation screen setting If you do not agree to participate in the survey program Click Do not agree The confirmation screen will be closed and the survey at that time is skipped The confirmation screen will be displayed again one month later To uninstall the Inkjet Printer Scanner Fax Extended Su...

Page 910: ...ount follow the on screen instructions 2 Select Canon Inkjet Printer Scanner Fax Extended Survey Program 3 Select Change If you select Yes after you have followed the on screen instructions the confirmation screen will be displayed at the time of the next survey If you select No the information will be sent automatically Note If you select Uninstall or Remove in Windows XP the Inkjet Printer Scann...

Page 911: ...ely Unplug the power cord from the outlet and contact the seller or the service center Never attempt to repair or disassemble the machine yourself Attempts by customers to repair or take apart the machine will invalidate any warranty regardless of whether the warranty has expired Before contacting the service center confirm the following Product name Your machine s name is located on the front cov...

Page 912: ...pport Code Appears on the LCD and the Computer Screen 1000 to 1ZZZ 1003 1200 1203 1250 1300 1303 1401 1403 1485 1682 1684 1686 1688 168A 1702 1703 1704 1705 1712 1713 1714 1715 1871 1890 2000 to 2ZZZ 2110 2120 2700 2801 2802 2803 2900 2901 4000 to 4ZZZ 4100 4103 5000 to 5ZZZ 5011 5012 5040 5100 5200 5400 5B02 5B03 5B04 5B05 5B12 5B13 5B14 5B15 6000 to 6ZZZ 6000 6500 6800 6801 6900 6901 6902 6910 6...

Page 913: ... A000 to ZZZZ B201 B202 B203 B204 About the support code for paper jam you can also refer to List of Support Code for Error When Paper Is Jammed 913 ...

Page 914: ...you can see the jammed paper at the paper output slot 1300 If you cannot see the jammed paper at the paper output slot 1303 If the paper tears and you cannot remove it from the paper output slot or from the transport unit Paper Is Jammed inside the Machine If the document is jammed in the ADF 2801 Cases other than above In Other Cases 914 ...

Page 915: ...wly Hold the paper with your hands then pull the paper out slowly not to tear it Note If you cannot pull the paper out turn the machine off and turn it back on The paper may be ejected automatically If you need to turn off the machine to remove jammed paper during printing press the Stop button to cancel print jobs before turning off the machine If you cannot pull the paper out from the paper outp...

Page 916: ...table paper for printing and are loading it correctly We recommend you use paper other than A5 sized one to print documents with photos or graphics otherwise the printout may curl and cause paper exit jams If you cannot remove the paper or the paper tears inside the machine or if the paper jam error continues after removing the paper contact the service center 916 ...

Page 917: ...urning the machine off If you unplug the power cord all the faxes stored in the machine s memory are deleted Note If you need to turn off the machine to remove jammed paper during printing press the Stop button to cancel print jobs before turning off the machine 1 Turn the machine off then unplug the power cord 2 Open the document cover Close the document tray if it is open 3 Stand the machine wit...

Page 918: ...take back the machine in original position then remove the paper from inside the machine Paper Is Jammed inside the Machine 6 Close the transport unit Note After you close the transport unit take back the machine in original position at once 7 Plug the machine back in and turn the machine back on 8 Reload the paper All print jobs in the queue are canceled Reprint if necessary If you cannot remove ...

Page 919: ... stored in the machine s memory are deleted If the original remains in the ADF by pressing the Stop button while the machine is scanning the document If you press the Stop button during scanning then the document remained in the ADF the message about the paper remained in the ADF appears on the LCD Press the OK button so that the remaining document is automatically fed out If the original is jamme...

Page 920: ...on the media type or your environment such as when the temperature and humidity are either too high or too low In this case reduce the number of document pages to approximately half of the loading capacity If the document still jams use the platen glass instead If the original is jammed in the ADF from the paper feed side Remove the document following the procedure below 1 If printing is in progre...

Page 921: ...hine or if the document jam error continues after removing the document contact the service center Note The document may not feed properly depending on the media type or your environment such as when the temperature and humidity are either too high or too low In this case reduce the number of document pages to approximately half of the loading capacity If the document still jams use the platen gla...

Page 922: ...receiving all the faxes Do not unplug the power cord when turning the machine off If you unplug the power cord all the faxes stored in the machine s memory are deleted Note If you need to turn off the machine to remove jammed paper during printing press the Stop button to cancel print jobs before turning off the machine 1 Turn off the machine and unplug the power cord of the machine from the power...

Page 923: ...r to remove the paper When you move the FINE cartridge holder hold the FINE cartridge holder and slide it slowly to the right edge or the left edge 4 Hold the jammed paper with your hands If the paper is rolled up pull it out 5 Pull the paper slowly not to tear it then pull the paper out 6 Make sure that all the jammed paper is removed 923 ...

Page 924: ...nt jobs in the queue are canceled Reprint if necessary Note When reloading the paper make sure that you are using suitable paper for printing and are loading it correctly If the message about paper jam is displayed on the LCD of the machine or on the computer screen when you resume printing after removing all the jammed paper a piece of paper may remain inside the machine In this case confirm that...

Page 925: ...In Other Cases Make sure of the following Check1 Are there any foreign objects around the paper output slot Check2 Is the paper curled Load the paper after correcting its curl 925 ...

Page 926: ...until the leading edge touches the far end of the cassette After loading the paper push the cassette so that the mark on the cassette aligns with the front panel as illustrated below When the cassette is inserted properly you hear an electric sound once Open the paper output tray then press the machine s OK button Note If you want to cancel printing press the machine s Stop button 926 ...

Page 927: ...1200 Cause The paper output cover is open Action Close the paper output cover and wait for a while Do not close it while you are replacing a FINE cartridge 927 ...

Page 928: ...output cover Press the machine s OK button to dismiss the error The machine ejects one blank sheet of paper and resumes printing from the next paper The machine will not reprint the page that was printed when the paper output cover is opened Try printing again Important Do not open or close the paper output cover while printing is in progress as this can damage the machine 928 ...

Page 929: ...1250 Cause The paper output tray is closed Action Open the paper output tray to resume printing 929 ...

Page 930: ...1401 Cause The FINE cartridge is not installed Action Install the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 930 ...

Page 931: ...1403 Cause The FINE cartridge cannot be recognized Action Replace the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 931 ...

Page 932: ...cartridge is not installed Action Printing cannot be executed because the ink cartridge is not compatible with this machine Install the appropriate ink cartridge If you want to cancel printing press the machine s Stop button 932 ...

Page 933: ...1682 Cause The FINE cartridge cannot be recognized Action Replace the FINE cartridge If the error is not resolved the FINE cartridge may be damaged Contact the service center 933 ...

Page 934: ...gnized Action Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this machine Install the appropriate ink cartridge If you want to cancel printing press the machine s Stop button 934 ...

Page 935: ...e caused by continuation of printing under the ink out condition Note If the function for detecting the remaining ink level is disabled is displayed on the LCD Since the information contained in the fax may be lost if it is printed in this condition the received fax will not be printed and will be stored in the machine s memory until the ink cartridge is replaced You must manually print out faxes ...

Page 936: ...uality is not satisfactory if printing is continued under the ink out condition Note If the function for detecting the remaining ink level is disabled is displayed on the LCD Since the information contained in the fax may be lost if it is printed in this condition the received fax will not be printed and will be stored in the machine s memory until the ink cartridge is replaced You must manually p...

Page 937: ...per output cover then remove the FINE cartridges Make sure that the FINE cartridge compatible with the machine is installed Then install the FINE cartridges again Push up the FINE cartridge until it clicks into place When the FINE cartridge is installed properly you hear an electric sound once After installing close the paper output cover 937 ...

Page 938: ...1702 Cause The ink absorber is almost full Action Press the machine s OK button to continue printing Contact the service center 938 ...

Page 939: ...1703 Cause The ink absorber is almost full Action Press the machine s OK button to continue printing Contact the service center 939 ...

Page 940: ...1704 Cause The ink absorber is almost full Action Press the machine s OK button to continue printing Contact the service center 940 ...

Page 941: ...1705 Cause The ink absorber is almost full Action Press the machine s OK button to continue printing Contact the service center 941 ...

Page 942: ...1712 Cause The ink absorber is almost full Action Press the machine s OK button to continue printing Contact the service center 942 ...

Page 943: ...1713 Cause The ink absorber is almost full Action Press the machine s OK button to continue printing Contact the service center 943 ...

Page 944: ...1714 Cause The ink absorber is almost full Action Press the machine s OK button to continue printing Contact the service center 944 ...

Page 945: ...1715 Cause The ink absorber is almost full Action Press the machine s OK button to continue printing Contact the service center 945 ...

Page 946: ...e cassette is inserted properly you hear an electric sound once Open the paper output tray then press the machine s OK button Note The cassette paper information registration screen is displayed after inserting the cassette Register the cassette paper information according to the paper you loaded in the cassette If you want to cancel printing press the machine s Stop button 946 ...

Page 947: ...Action Open the paper output cover then confirm that the protective material or the tape does not remain attached to the FINE cartridge holder If you find the protective material or the tape remains attached remove it then close the paper output cover If the problem is not resolved contact the service center 947 ...

Page 948: ...ails on the cassette paper information registering to the machine Paper setting for Printing Windows Paper setting for Printing Mac Paper setting for Printing Smartphone and so on If the paper settings for printing or copying are different from the cassette paper information registered to the machine as the following a message is displayed on the LCD Print settings specified on the printer driver ...

Page 949: ...n the LCD Paper Settings on the Printer Driver and the Printer Media Type Windows Paper Settings on the Printer Driver and the Printer Media Type Mac Paper Settings on the Printer Driver and the Printer Paper Size Windows Paper Settings on the Printer Driver and the Printer Paper Size Mac Cancel Cancels printing Select when you change the paper settings specified for printing or copying Change the...

Page 950: ...The machine starts printing or copying even though the paper settings for printing or copying and the cassette paper information registered to the machine are different 950 ...

Page 951: ...er settings of the cassette is not complete Action If the following screen is displayed the paper settings of the cassette is not complete Press the machine s OK button to terminate the paper settings of the cassette 951 ...

Page 952: ...occurred while scanning and the document is remained in the ADF Action Take the corresponding actions below When you copy press the OK button to dismiss the error and try to copy again When the document is remained in the ADF press the OK button to feed out the document When you scan press the Stop button to cancel the scanning and try to scan again 952 ...

Page 953: ...2802 Cause No document in the ADF Action Press the OK button to resolve the error then operate again after loading documents 953 ...

Page 954: ...the received fax or the unsent fax are stored in the machine s memory Turn the machine off after making sure that it has completed sending or receiving all the faxes Do not unplug the power cord when turning the machine off If you unplug the power cord all the faxes stored in the machine s memory are deleted If the original is jammed in the ADF Remove the document following the procedure below 1 I...

Page 955: ...on the media type or your environment such as when the temperature and humidity are either too high or too low In this case reduce the number of document pages to approximately half of the loading capacity If the document still jams use the platen glass instead If the original is jammed in the ADF from the paper feed side Remove the document following the procedure below 1 If printing is in progre...

Page 956: ...hine or if the document jam error continues after removing the document contact the service center Note The document may not feed properly depending on the media type or your environment such as when the temperature and humidity are either too high or too low In this case reduce the number of document pages to approximately half of the loading capacity If the document still jams use the platen gla...

Page 957: ...laten glass Make sure the platen glass and the print head alignment sheet are not dirty Make sure the type and size of loaded paper is suitable for Automatic Print Head Alignment For Automatic Print Head Alignment always load one sheet of A4 or Letter sized plain paper Make sure if print head nozzles are clogged Print the nozzle check pattern to check the status of the print head If the error is n...

Page 958: ...rint head alignment sheet on the platen glass Load the print head alignment sheet with the printed side facing down and align the mark on the upper left corner of the sheet with the alignment mark 2 Close the document cover gently then press the machine s OK button The machine starts scanning the print head alignment sheet and the print head position will be adjusted automatically 958 ...

Page 959: ...data cannot be printed Action When you print the contents on CREATIVE PARK PREMIUM confirm the message on the computer screen make sure that genuine Canon FINE cartridges are all installed properly then start printing again 959 ...

Page 960: ...4103 Cause Cannot perform printing with the current print settings Action Press the machine s Stop button to cancel printing Then change the print settings and print again 960 ...

Page 961: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 961 ...

Page 962: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 962 ...

Page 963: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 963 ...

Page 964: ...r that is preventing the FINE cartridge holder from moving If any remove the materials Confirm that the FINE cartridges are installed properly Push up the FINE cartridge until it clicks into place After confirming the conditions above turn on the machine again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventi...

Page 965: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 965 ...

Page 966: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 966 ...

Page 967: ...5B02 Cause Printer error has occurred Action Contact the service center 967 ...

Page 968: ...5B03 Cause Printer error has occurred Action Contact the service center 968 ...

Page 969: ...5B04 Cause Printer error has occurred Action Contact the service center 969 ...

Page 970: ...5B05 Cause Printer error has occurred Action Contact the service center 970 ...

Page 971: ...5B12 Cause Printer error has occurred Action Contact the service center 971 ...

Page 972: ...5B13 Cause Printer error has occurred Action Contact the service center 972 ...

Page 973: ...5B14 Cause Printer error has occurred Action Contact the service center 973 ...

Page 974: ...5B15 Cause Printer error has occurred Action Contact the service center 974 ...

Page 975: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 975 ...

Page 976: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 976 ...

Page 977: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 977 ...

Page 978: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 978 ...

Page 979: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 979 ...

Page 980: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 980 ...

Page 981: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 981 ...

Page 982: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 982 ...

Page 983: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 983 ...

Page 984: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 984 ...

Page 985: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 985 ...

Page 986: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 986 ...

Page 987: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 987 ...

Page 988: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 988 ...

Page 989: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 989 ...

Page 990: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 990 ...

Page 991: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 991 ...

Page 992: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 992 ...

Page 993: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 993 ...

Page 994: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 994 ...

Page 995: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 995 ...

Page 996: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 996 ...

Page 997: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 997 ...

Page 998: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 998 ...

Page 999: ... unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 999 ...

Page 1000: ...unplug the power cord of the machine from the power supply Plug the machine back in and turn the machine back on If the problem is not resolved contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 1000 ...

Page 1001: ...e service center has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 1001 ...

Page 1002: ...e service center has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 1002 ...

Page 1003: ...e service center has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 1003 ...

Page 1004: ...e service center has occurred Action Turn off the machine and unplug the power cord of the machine from the power supply Contact the service center Important If you unplug the power cord all the faxes stored in the machine s memory are deleted 1004 ...

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