Troubleshooting Problems Sending Faxes (Fax Driver)
Check 1
Is the power turned on?
You cannot send faxes if the power is turned off. Press the
ON
button to turn the power on.
If you disconnected the power cord without turning off the power (one of the buttons on the operation panel is lit),
reconnecting it turns on the power.
If you disconnected the power cord after pressing the
ON
button to turn off the power (no buttons on the
operation panel are lit), reconnect it, then press the
ON
button to turn on the power.
If the power was turned off due to power failure, etc., the power is automatically turned on when the power failure
is resolved.
Important
• Confirm that all lamps on the operation panel are off before unplugging the power cord, then unplug the
power cord.
If a power failure occurs or you unplug the power cord, all faxes stored in the machine's memory are
deleted.
Note
• If the faxes stored in the machine's memory are deleted by a power failure or unplugging the power cord,
the list of the faxes deleted from the machine's memory will be printed after turning the machine on.
Check 2
Is a document being sent from memory or a fax being received into memory?
When the message for the transmission/reception is displayed on the machine's LCD (Liquid Crystal Display)
monitor, a fax is being sent from/received into machine's memory. Wait until the transmission/reception is
complete.
Check 3
Is the telephone line type set correctly?
Check the telephone line type setting and change it as necessary.
Check 4
Is
Dial tone detect
set to
ON
?
Resend the fax after a while.
If you still cannot send the fax, select
OFF
for
Dial tone detect
in
Advanced FAX settings
under
FAX settings
.
Check 5
Is the recipient's fax number correct?
Check the recipient's fax number, then send the document again.
Note
• For details on how to change the recipients registered in the address book, see "
Recipient from an Address Book (Fax Driver)
Check 6
Does an error occur during transmission?
Check if a message is displayed in the computer screen.
If displayed, check the message, then resolve the error.
778
Summary of Contents for MX490 Series
Page 17: ...6944 997 6945 998 6946 999 9500 1000 B201 1001 B202 1002 B203 1003 B204 1004 ...
Page 69: ...69 ...
Page 101: ...Safety Guide Safety Precautions Regulatory and Safety Information 101 ...
Page 110: ...Main Components Front View Rear View Inside View Operation Panel 110 ...
Page 126: ...Loading Paper Originals Loading Paper Loading Originals 126 ...
Page 155: ... Photo or thick paper 155 ...
Page 156: ...Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status 156 ...
Page 224: ...Information about Network Connection Useful Information about Network Connection 224 ...
Page 270: ...5 Delete Deletes the selected IP address from the list 270 ...
Page 307: ...307 ...
Page 317: ...PRO 10S 317 ...
Page 339: ...Note Selecting Scaled changes the printable area of the document 339 ...
Page 368: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 368 ...
Page 374: ...Adjusting Intensity Adjusting Contrast 374 ...
Page 475: ...Scanning Scanning from a Computer Scanning from the Operation Panel of the Machine 475 ...
Page 561: ...561 ...
Page 579: ...579 ...
Page 618: ...Adjusting Cropping Frames ScanGear 618 ...
Page 659: ...659 ...
Page 666: ... Scan resolution Select the resolution for scanning Ex 666 ...
Page 673: ...6 Select the application you want to start after scanning in Application Settings 673 ...
Page 775: ...4 When a confirmation message is displayed click Yes 775 ...
Page 881: ...Telephone Problems Cannot Dial Telephone Disconnects During a Call 881 ...
Page 967: ...5B02 Cause Printer error has occurred Action Contact the service center 967 ...
Page 968: ...5B03 Cause Printer error has occurred Action Contact the service center 968 ...
Page 969: ...5B04 Cause Printer error has occurred Action Contact the service center 969 ...
Page 970: ...5B05 Cause Printer error has occurred Action Contact the service center 970 ...
Page 971: ...5B12 Cause Printer error has occurred Action Contact the service center 971 ...
Page 972: ...5B13 Cause Printer error has occurred Action Contact the service center 972 ...
Page 973: ...5B14 Cause Printer error has occurred Action Contact the service center 973 ...
Page 974: ...5B15 Cause Printer error has occurred Action Contact the service center 974 ...