Canon imageRUNNER 2545, Service Manual

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Technology > Embedded RDS > Troubleshooting > Error code and strings
Technology > Embedded RDS > Troubleshooting > Error code and strings
No. Code Error character
strings
Causes Remedy
19 8xxx
2048
Service not found There is a mistake in the
UGW URL, and UGW
cannot be accessed. (Path
is wrong)
Check that the value of Service mode
> Function > Install > RGW-ADDRESS
can be https://a01.ugwdevice.net/ugw/
agentif010
20 8xxx
0003
E-RDS switch is
set OFF A communication test has
been attempted with the
E-RDS switch being OFF Set Service mode > #E-RDS > E-RDS
SWITCH to 1, and then run Service
mode > Function > Install > COM-
TEST.
21 8xxx
0003
Server schedule is
not exist Blank schedule data have
been received from UGW. Check the device settings status with
the UGW administrator.
22 8xxx
2003
Network is not
ready, try later Communication attempted
without confirming
network connection, just
after booting up a device
in which the network
preparations are not ready.
(Network connection not
established within 60
seconds of device boot
up.) Check the network connection, as per
the troubleshooting initial procedures.
Run Service mode > #E-RDS > COM-
TEST about 60 seconds after turn on
the device.
23 8xxx
2052
URL error The data which is not URL
is inputted into URL field. Check Servicemode > #E-RDS
RGW-ADDRESS can be https://a01.
ugwdevice.net/ugw/agentif010.
If not, enter the correct URL strings in
URL description field..
24 8xxx
200B
Server address
resolution error Server address name
resolution has failed. Check Servicemode > #E-RDS >
RGW-ADDRESS can be https://a01.
ugwdevice.net/ugw/agentif010.
25 0xxx
0003
Communication
test is not
performed Communication test has
not completed Perform and complete a
communication test.
26 8xxx
0221
Server specified
list is too big Alert filtering error: The
number of elements of the
list specified by the server
is over restriction value. The number of elements of alert
filtering is specified correctly.
27 8xxx
0222
Server specified
list is wrong Alert filtering error: Unjust
value is included in the
element of the list specified
by the server. The element of alert filtering is
specified with the right value.
No. Code Error character
strings
Causes Remedy
28 xxxx
xxxx
SUSPEND:
Initialize Failure! Internal error occurred at
the initiating E-RDS. Turn the device power OFF/ ON.
29 8300
0306
SRAM version
unmatched! Improper value is written
in at the head of SRAM
domain of E-RDS. Turn the device power OFF/ ON.
30 8xxx
0304
Device is busy, try
later The semaphore
consumption error at the
time of a communication
test. Wait a while then rerun the test.
31 8xxx
0207
-
0208
Internal Schedule
is broken The schedule data in the
inside of E-RDS is not
right. Perform a communication test.
32 8xxx
0004
Operation is not
supported Method which E-RDS is
not supporting attempted. Contact help desk
*1. [Hexadecimal ] indicates an error code returned from UGW.
[Error strings]: indicates error details returned from UGW.
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