Canon FAX-L360, User Manual

Page: 267 / 374

13-28
Frequently Asked Questions Chapter 13
The FAX-L360 will not
switch between
telephone and fax calls
automatically?
(continued) An error may have occurred
during reception. Check the LCD display for
an error message. See page
13-38 for a listing of the
FAX-L360’s error messages.
Print an activity report and
look for an error code.
See page 12-2.
The paper cassette/the
multi-purpose tray may be
empty. Make sure the paper
cassette/the multi-purpose
tray has paper in it.
The sending fax machine
may not send the CNG signal
that tells the incoming signal
is a fax. In such cases, you will have
to receive the document
manually. See page 7-10.
The FAX-L360 will not
receive faxes manually? You may not have pressed
the Start/Copy button before
hanging up the handset. Always press the Start/
Copy
button before hanging
up the handset.
If you hang up before
pressing the Start/Copy
button you will disconnect
the call.
The print quality is
poor? You may not be using the
correct paper. Make sure the paper in the
paper cassette/the multi-
purpose tray meets the
requirements given on page
4-2.
The sending fax machine
may not be operating
properly. Make a copy with your
FAX-L360. If the copy looks
all right, then your
FAX-L360 is operating
properly. Contact the sender
and have them check their
fax machine.
Problem Possible cause Solution