Canon Color Bubble Jet S600, Quick Start Manual

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30
Troubleshooting
Handling Error Messages Handling Error Messages Handling Error Messages Handling Error Messages
Meaningless
characters
printed
(continued)
Previous print job
paused before it
was finished If a previous print job was paused before it was printed, turn the
printer and the computer off, then back on again,
or
Windows Windows Windows Windows
1. Click Start Start Start Start, Settings Settings Settings Settings, Printers Printers Printers Printers.
2. Double-click Canon S600
Canon S600 Canon S600
Canon S600 and cancel any unfinished print
jobs.
Mac OS Mac OS Mac OS Mac OS
On your keyboard, press the Apple Command key ( ) and the
period key (....) at the same time. The print job will be cancelled
and the paper ejected.
Incorrect printer
driver selected Check the Printer window to verify that the correct printer driver is
selected.
Bad (corrupted)
file Create the document again and print it. If it prints successfully, the
original file was corrupted.
ECP mode not set Extended Capabilities (Parallel) Port, or ECP, provides faster data
transfer between the computer and the printer. If the ECP setting is
incorrect, it could result in incorrect print information going to the
printer. See the
S600 User’s Guide on the Setup Software & User’s
Guide CD-ROM for instructions on how to check ECP settings and
reconfigure if needed.
Problem
Problem Problem
Problem Possible Cause
Possible Cause Possible Cause
Possible Cause Try This
Try This Try This
Try This
Printer does
not print When a printer error occurs, the POWER/ERROR light flashes orange between green flashes.
Count the number of orange flashes to determine and resolve the problem:
Alternately
flashes green
and orange
(service error) 1. Remove the paper from the printer, switch the printer off, then
unplug it.
2. Reconnect the printer power and turn it back on.
If the same error message persists after restarting the printer, contact
the Customer Care Center.
2 orange flashes
(paper is out or
not feeding
correctly) If no paper is loaded in the paper rest, or if paper is not loaded
correctly, reload the paper correctly then press the RESUME button on
the printer. See “Loading Paper and Other Media” on page 4 for how
to load different types of media.
Problem Problem Problem Problem Possible Cause Possible Cause Possible Cause Possible Cause Try This Try This Try This Try This