Bull NovaScale 5xx5, Installation Manual, Page: 96 / 140

2-46
Installation Guide
Testing Network Connections
Network connections to the PAP unit and to server domains can be tested from a remote
workstation connected to the same network by launching a PING command.
Note:
PAP unit setup is described in Completing PAP Unit Configuration , on page 2-24.
Windows

Workstation
1. Click Start -> Run and enter cmd .
2. Enter ping <IP_address> , (where <IP_address> is the IP address allocated to the PAP unit
or server domain during setup).
Linux

Workstation
1. Open a Shell command window.
2. Enter
ping <IP_address>
, (where <IP_address> is the IP address allocated to the PAP unit
or server domain during setup).
Note:
If the PAP unit or server domain does not reply to the PING command, check network
connections and configuration:
- IP address,
-
DHCP,
- Network mask,
- Network card driver.
Testing Autocalls
If the Customer's maintenance contract includes the Autocall feature, check the connection
between the PAP unit and the Remote Maintenance Center Server as follows:
1. From the PAM home page, click Configuration Tasks
→
Autocalls .
2. Click the Test Autocall button in the toolbar. A dialog appears to confirm that the autocall
has been sent to the Remote Maintenance Center.
Completing the PAM Installation Intervention Report
Once system operation has been checked, an
Installation Intervention Report
must be
completed. If the Customer's maintenance contract includes the Autocall feature, this report
will be automatically transferred to the Remote Maintenance Center.
Note:
If the Customer's maintenance contract does not include the Autocall feature, manually
complete the
Installation Work Order
provided in the
Open Me First
box. The intervention
report is sent as an event message and stored in the PAM History directory. See the User's
Guide .
1. From the PAM home page, click Servicing Tools
→
Intervention Report .
2. Complete the Intervention Report.
3. Click Send . If the Customer's maintenance contract includes the Autocall feature, the
report is automatically transferred to the Remote Maintenance Center. If the Customer's
maintenance contract does not include the Autocall feature, the report is sent as an event
message and stored in the PAM History directory.