299
Troubleshooting
Error code
Error message
Description
Remedy
5096
[Machine Error]
The platen cannot be rolled.
Make note of the error code and error message,
and please notify it to your dealer.
5200 [Machine
Error]
It is the communication error
between the main board and
the maintenance unit.
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5201 [Machine
Error]
It is the communication error
between the main board and
the maintenance unit.
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5230 [Machine
Error]
It is the communication error
between the main board and
the maintenance unit.
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5231 [Machine
Error]
It is the communication error
between the main board and
the maintenance unit.
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5232 [Machine
Error]
It is the communication error
between the main board and
the maintenance unit.
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5233 [Machine
Error]
It is the communication error
between the main board and
the maintenance unit.
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5240 [Machine
Error]
It is the communication error
between the main board and
the maintenance unit.
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5241 [Machine
Error]
It is the communication error
between the main board and
the maintenance unit.
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.
5250 [Machine
Error]
The program data of the
firmware of maintenance unit,
which you try to update, has
been found to be defective.
As it is likely that the firmware's file is corrupted,
obtain a proper file of the firmware which is not
corrupted.
If the problem still persists even after restarting the
printer and your PC, please contact your dealer.
5260 [Machine
Error]
A version of the firmware of
maintenance unit is
incompatible.
In the event that this error is displayed after
suspending the updating of firmware, please start
the updating operation over from the beginning.
If the problem still persists, please contact your
dealer.
5301 [Machine
Error]
It is the communication error
between the main board and
the maintenance unit (on the
color side).
Check to see if there is any source near the printer
that produces a loud noise.
If the problem still persists even after restarting the
printer, please contact your dealer.