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Troubleshooting

9-2-8. Re-install the ink

Ink should be re-installed when an entrance of air into the print head prevents proper ink-jet operation and remedial
measure cannot improve the condition.

(1)

While the printer is in standby mode, press

on the operation panel to bring the menu screen into view.

(2)

Press

, select [Maintenance] > [Initial Ink Installation], and press

.

(3)

Press

to select one of the options; [All Colors], [All Whites], [All Print Heads], [Black], [Yellow Cyan

Magenta], [White-1], or [White-2-4], and press

.

(4)

According to the message displayed on the operation panel, press

.

Initial ink installation will be operated.

<TIPS>



Estimated time to complete the process is; 15 minutes for [White-1] and [White-2-4], and 10 minutes for [Black] and [Yellow
Cyan Magenta]. After the procedures are completed, the current screen will go back to the standby mode screen.

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Summary of Contents for GTX-4

Page 1: ...GTX 4 GARMENT PRINTER Instruction Manual Please be sure to read this manual before using this product Keep this manual in a safe place for future use ...

Page 2: ...y pulling out the holder in the direction of the arrow 3 Pickup the Lithium Battery 1 to the direction of the arrow 1 1 1 Note based on California law USA on the use and handling of Perchlorate This product contains a CR Coin Lithium Battery which contains Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate ...

Page 3: ...jury CAUTION The instructions which follow this term indicate situations where failure to follow the instructions may result in minor or moderate injury IMPORTANT The instructions which follow this term indicate situations where failure to follow the instructions may result in damage to property NOTE The instructions which follow this term indicate precautions and restrictions for use Symbols This...

Page 4: ...reign object gets inside the printer immediately turn off the power disconnect the power cord and contact the place of purchase or a qualified technician If you continue to use the printer while there is a foreign object inside it may result in fire or electric shocks or problems with correct operation Do not allow the printer to come into contact with liquids Otherwise it may cause fire or electr...

Page 5: ...cord until installation is complete The printer may operate if the power is turned on by mistake which could result in injury Do not climb onto the printer or place heavy objects on top of it Otherwise it may become unbalanced and tip over or fall down and cause injury Be careful not to touch the claws of the mounting portion on the upper side of the rear cover Otherwise you may be injured Printin...

Page 6: ... rub but immediately rinse the eyes with water Keep the liquids out of the reach of children Be sure to wear protective goggles and gloves when handling the grease so that it does not get into your eyes or onto your skin It can cause inflammation Do not drink or eat the grease It may cause diarrhea or vomiting Keep the liquids out of the reach of children When replacing parts and installing option...

Page 7: ... should be within 10 of the rated voltage for the printer Voltage fluctuations which are greater than this may cause problems with correct operation The power supply capacity should be greater than the requirements for the printer s power consumption Insufficient power supply capacity may cause problems with correct operation In the event of an electrical storm turn off the power and disconnect th...

Page 8: ...8 SAFETY INSTRUCTIONS 3 Warning labels X0125 9 1 3 3 8 8 8 8 10 11 7 6 5 4 2 Grease Pretreatment 5 kg 11 lb Pretreatment 20 kg 44 lb Ink pouch Maintenance solution pouch Cleaning solution Waste ink tank ...

Page 9: ...ng labels displayed on it Follow the precautions given on each warning label for your work When the label is peeled off or illegible contact the place of purchase 1 6 7 8 2 3 9 4 10 11 5 Watch your fingers or you may be injured High temperature warning display ...

Page 10: ... Bottom view of platen 29 2 6 Operation panel 30 2 6 1 Liquid crystal panel 32 3 Menu list 34 4 Installation and preparation 38 4 1 Installation of printer 39 4 2 Power supply of printer 41 4 2 1 Turning on the power 41 4 2 2 Turning off the power 42 4 2 3 When there is no prospect of electric power recovery for a while due to power outage 43 4 3 Connection between Printer and PC 44 4 3 1 Installi...

Page 11: ...ix Lab Specifying print direction 83 5 4 Creating print data from other applications 84 5 4 1 CorelDRAW 84 5 4 2 Adobe Photoshop 91 5 4 3 Adobe Illustrator 96 5 4 4 Adobe Photoshop Elements 102 5 5 Printer driver s setting from other applications 105 5 5 1 For other applications Selection of platen size 107 5 5 2 For other applications Selecting inks 108 5 5 3 For other applications White ink sett...

Page 12: ...nt 143 6 4 1 Replacing the currently used platen with another one 143 6 4 2 Platen height adjustment 146 6 4 3 Using the 16X21 platen 150 6 5 Placing print medium in position 152 6 6 Sending Loading Print Data 155 6 6 1 Sending print data from ARX4 file preview 155 6 6 2 Sending print data from Graphix Lab 159 6 6 3 Sending print data from other applications 161 6 6 4 Loading print data ARX4 file ...

Page 13: ...7 2 3 White ink circulation 202 7 2 4 Cleaning the CR carriage plate 203 7 2 5 Replacing the platen sheet 205 7 3 What to do in the White Ink Pause Mode 207 7 3 1 Disabling white ink 207 7 3 2 Reusing White Ink 210 7 4 Adjustment 214 7 4 1 CR Carriage speed adjustment 214 7 4 2 V rating setting 215 7 4 3 Firing adjustment 216 7 4 4 Platen feed adjustment 217 7 4 5 White color alignment 218 7 5 Whe...

Page 14: ...atic IP address setting 230 8 14 Display of total printed sheets 231 8 15 Display of Temperature Humidity Info 231 8 16 Confirm network setting 232 8 17 Language setting 233 8 18 Display of version 233 8 18 1 Updating of firmware 234 9 Troubleshooting 235 9 1 Troubleshooting instructions 236 9 2 Solutions to print quality problems 239 9 2 1 Recovery action to be taken for such a nozzle that is una...

Page 15: ... 315 10 2 Software 316 10 3 Ink maintenance solution cleaning solution pretreatment 317 10 3 1 Ink 317 10 3 2 Maintenance solution 317 10 3 3 Cleaning solution 318 10 3 4 Pretreatment 318 10 4 About consumable supplies optional items and replacement parts 319 ...

Page 16: ...eak down or a print job may end up in failure Also as the power will be turned off if you open the front cover avoid opening the cover while the printer is operating Until the ink is firmly fixed on the surface of a T shirt handle the T shirt with care If a T shirt is soiled with such ink that has not been firmly fixed on its surface such ink stain cannot be removed even by washing About ink cartr...

Page 17: ...ly white ink color transfer may occur in the same fashion When a color transfer occurs wipe the color transferred area clean of dirt with a soft and clean cloth or a toothbrush that is moistened with a small amount of mild detergent for home use or alcohol Wash away any imprint of the pretreatment by washing with water About maintenance In order to keep good printing quality perform maintenance on...

Page 18: ...other Industries Ltd Apple Macintosh Mac OS iOS OS X Safari iPad iPhone iPod and iPod touch are the trademarks or registered trademarks of Apple Inc in the United States and other countries The official name of Windows 7 is Microsoft Windows 7 operating system represented as Windows 7 in this manual Also the official name of Windows 8 1 is Microsoft Windows 8 1 operating system represented as Wind...

Page 19: ... Using Your Printer for the First Time About software This printer uses its own software To use this printer you are required to agree with the End User License Agreement for Brother Software as mentioned below ...

Page 20: ...he SOFTWARE to create any derivative software iv rent or lease the SOFTWARE v make available to download the SOFTWARE to the public or vi transfer the SOFTWARE to any third person or parties by wire or any other means 3 WARRANTIES DISCLAIMER TO THE EXTENT ALLOWED BY LAW THIS SOFTWARE IS PROVIDED TO YOU AS IS WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND WHETHER ORAL OR WRITTEN EXPRESS OR IMPLIED BR...

Page 21: ...er Flushing foam 2 2 2 Cable clamp 1 3 Grease 1 11 Waste ink tank 1 4 Clean stick R 6 12 Waste ink tube fixing rubber 1 1 5 Cleaning cup 1 13 Print head 2 6 Filter cover and Fan filter 2 14 Rear cover installation screws 2 2 7 Gloves for changing the wiper cleaner for cleaning the maintenance unit 4 15 Rear cover 1 16 Adult platen 1 8 Carriage fixing pin 1 17 Setup Manual 1 9 Tweezers 1 1 The rubb...

Page 22: ...ock function Pure water It refers to such water as distilled water and purified water which is used to dilute the pretreatment with it NOTE Avoid using such water as tap water in which impurities are contained Heat press It must deliver the performance through which the print range of the size of a platen to be used can be covered and 180 C 356 F can be kept for 35 seconds or more At a fixing stag...

Page 23: ...m a printing test on it beforehand Some textiles may leave noticeable imprints of the pretreatment after it is fixated In that case wash them away with water Perform a printing test beforehand Then the following phenomena may occur The textiles may be discolored by the pretreatment and cannot be restored to the original color even if they are washed A deep colored polyester blended yarn fabric dis...

Page 24: ...elps to keep the T shirt from moving shifting during printing so that an image can be clearly printed 5 Platen It secures a T shirt in place which is to be printed 6 Shoulder bar Align the position of a T shirt with this bar 7 T shirt tray This T shirt tray holds such portions of T shirt that droop down on it and feeds the entire T shirt into the printer 8 USB flash insertion slot Insert a USB fla...

Page 25: ...t of the main unit of printer 13 Operation panel Operate the printer using this panel 2 2 Right side view X0032 3 2 1 No Name Function 1 Ink cartridge slot Ink cartridges placed here are from the left in the top row black K and yellow Y from the left in the middle row cyan C and magenta M and from the left in the bottom row white W12 and white W34 Be sure to put each of the ink cartridges in their...

Page 26: ...rom the nearest wall by 7 9 in 20 cm or more 2 Fan filter It absorbs ink mist which is generated inside the printer on its surface 3 Waste ink tube This tube is used to direct the flow of waste ink down into the waste ink tank 4 Waste ink tank This tank collects waste ink 5 Cleaning liquid tank It is the tank that reserves the cleaning solution used for maintenance 6 Rear cover It protects the pla...

Page 27: ...t supports the carriage 4 Maintenance unit In order to keep good printing quality this unit performs maintenance functions to the print heads on a regular basis Example Auto Cleaning Function 5 Cap rear on the white side It protects the surface of heads on the white side and sucks ink during head cleaning 6 Wiper cleaner rear on the white side It removes waste ink attached to the wiper surface 7 W...

Page 28: ... Carriage fixing pin To prevent drying of print heads in an emergency such as a blackout it fixes the carriage to the cap position of the maintenance unit Refer to 4 2 3 When there is no prospect of electric power recovery for a while due to power outage P 43 ...

Page 29: ...at the fixed direction and hold it in place 3 Platen height adjustment lever This lever should be used to adjust the platen s height 4 Platen bearing This is used to secure and hold the platen in place 5 Collars Used to largely lower the platen by changing the number For details please refer to 6 4 2 Platen height adjustment P 146 6 Spacer Platen height of each machine is finely adjusted by the nu...

Page 30: ... item While the standby mode screen is being displayed use this button to display a warning when any warning message appears 5 MENU OK button If this button is pressed when the printer is placed in the standby state the menu screen will appear While the menu screen or the error screen is being displayed use this button to finalize and accept the currently displayed content 6 Down arrow button Whil...

Page 31: ...s being displayed the screen will exit and return to the standby mode screen 10 Platen button It is used to move the platen toward the rear or front of the printer Use this button to ascertain whether the platen is set to a proper height after the platen s height is adjusted For details refer to 6 5 Placing print medium in position P 152 11 Head cleaning button Perform a normal cleaning for the se...

Page 32: ...e Platen size that is specified by the print driver during file creation is indicated here 4 Number of printed sheets The total number of printed sheets of which printing operation is completed in response to the received print data is displayed here 0 to 999 5 Warning mark This mark appears when any warning is issued Pressing causes the current screen to move to the warning screen where the appli...

Page 33: ...ing session 1 Ink has been depleted Replace the old ink pouch with a new one 10 Preview image The preview display screen of received print data is shown in this window The preview display screen shown here is indicated upside down as opposed to the page orientation the upper side of the preview image is oriented toward the front of the printer main unit IMPORTANT 1 If you perform printing that req...

Page 34: ...which is one level lower in the menu layer Pressing causes the currently displayed menu to be acknowledged Return to previous menu in upper menu layer Pressing causes the current menu to change to another menu item which is one level higher in the menu layer Exit If you press when a menu in the uppermost menu layer remains displayed the menu will exit and the system will return to the standby stat...

Page 35: ...the event that no ink jet droplets are ejected this menu item enables you to perform cleaning of only the black nozzles of the color heads Yellow Cyan Magenta In the event that no ink jet droplets are ejected this menu item enables you to perform cleaning of only the yellow cyan and magenta nozzles of the color heads Powerful Cleaning All Colors Perform one of the powerful cleaning operations when...

Page 36: ...ation For details please refer to 6 Basic printing procedures P 122 7 Precautions to keep good printing quality use printer over the long term P 172 or 9 Troubleshooting P 235 White Ink Refilling Maintenance Part Clean Replace White Head Cleaning Install White Ink After Cleaning Head Replacement Install Ink after Replacing Head Initial Ink Installation White Ink Pause Mode Exchange Filter Log copy...

Page 37: ...tal Print Refer to 8 What to do when needed P 222 Temperature Humidity Info Confirm network setting IP Address Subnet Mask Default Gateway MAC address Language English Español Français Deutsch Italiano 日本語中文 Version Firm Version Data Info Serial No ...

Page 38: ...own disconnect the power cord and contact the place of purchase or a qualified technician If you continue to use it it may result in fire or electric shocks or poor printing quality Do not place the printer on a shaky table or high shelf or other unstable location Otherwise it may tip over or fall down and cause injury Furthermore the table that supports the printer should be at least 35 4 in 90 c...

Page 39: ...r wider space free above the unit as well As the air is exhausted toward the rear side keep 7 9 in 20 cm or more space open behind the exhaust opening In order for the waste ink tube not to be placed horizontally be sure to install the main unit in such a manner that it is inclined toward the left anterior side of its table Be sure to use a table that supports the printer should be at least 35 4 i...

Page 40: ...40 Installation and preparation X0161 Platen top surface Seismic protection example Leg dimension Platen height dimension surface Base Leg 34 1 in 86 7 cm 16 7 in 42 3 cm 1 3 in 33 mm 12 5 in 31 8 cm ...

Page 41: ...r the rear cover is put in position Ascertain whether there is enough cleaning solvent in the cleaning liquid tank and the tank is mounted correctly in place Ascertain whether the required space at least approx 11 8 in 30 cm for the platen to be moved forward is kept and the min clearance 7 9 in 20 cm is maintained at the back side of the printer for exhausting air from the exhaust opening 1 Conne...

Page 42: ...nance of the printer etc When moving the printer elsewhere In the event that the power supply interruption is anticipated in advance including the case where a planned power outage is scheduled 1 Press the power button After the shutting down cleaning cycle is performed the power will be turned off IMPORTANT Do not press and hold the power button for 3 seconds or more If you press and hold the but...

Page 43: ...nts them from drying up 2 Insert the carriage fixing pin into its specified hole and fix the carriage to the cap position TIPS Note that the carriage fixing pin is housed in the area on the left side of maintenance unit X0118 3 When the current state is brought to an available condition to turn on the power pull out the carriage fixing pin return it to its stowed position and reactivate the printe...

Page 44: ...g printer driver onto your PC P 45 When connecting via USB Add a Printer to PC 4 3 2 Connect with USB2 0 cable P 46 Set static IP address on PC Printer static IP Address Set 4 3 3 When connecting via LAN Printer static IP address setting P 48 Printer static IP Address Set 8 13 Static IP address setting P 230 Add a Printer to PC 4 3 4 When connecting via LAN Adding a printer to PC P 50 7 4 1 CR Car...

Page 45: ... to your PC yet TIPS You must log into your PC with administrator privileges 1 Activate the PC 2 Complete all of the current sessions 3 Double click on the setup exe to execute the installer 4 Then the installation procedures will begin Follow the on screen instructions to complete the installation 5 When the dialog box shown below appears click Install 6 After the installation is completed reacti...

Page 46: ...tion window is displayed click Skip obtaining driver software from Windows Update and select Yes on the next screen The installation procedures will be automatically performed and the relevant information is displayed on the lower right area of the PC screen TIPS This screen may prompt more than once And this also may require several minutes to complete 3 After the installation is completed open t...

Page 47: ...red configuration task on the PC is now completed Follow the table below to adjust the printer Menu name Things to prepare Document 1 CR Speed Adjustment 7 4 1 CR Carriage speed adjustment P 214 2 V rating s settings 7 4 2 V rating setting P 215 3 Firing Adjustment Black paper or transparent sheet such as OHP sheet White paper 7 4 3 Firing adjustment P 216 4 Platen Rolling Adjustment White paper 7...

Page 48: ...ter static IP address needs to be obtained beforehand In addition if the PC cannot recognize the Printer even after performing 4 3 4 When connecting via LAN Adding a printer to PC P 50 correct static IP address might not be assigned Consult your administrator 1 With the printer powered on make a connection with a USB 2 0 cable between the printer and your PC TIPS For this connection of the USB cab...

Page 49: ...lue is cited as shown in the window below 5 When IP address was successfully assigned to Printer is displayed the process is complete If there is any error in each of the values you have entered for the static IP Address Subnet Mask and Default Gateway an error message to inform you thereof accordingly will appear In this case correct the error and attempt the process again ...

Page 50: ...ection and power on the printer TIPS For this connection of the LAN cable secure it in place by means of the cable clamp as required 2 Select the Devices and Printers from Control Panel TIPS In the case of Windows 8 1 select the View devices and printers from Control Panel In the case of Windows 10 select Settings Device Devices and Printers 3 Click the Add a printer ...

Page 51: ...ct The printer that I want isn t listed Add a local printer or network printer with manual settings then click Next In the case of Windows 10 select The printer that I want isn t listed Add a local printer or network printer with manual settings then click Next 5 Select the Create a new port then select Standard TCP IP Port for Type of port and finally click Next ...

Page 52: ...ly select the driver to use and click Next One instance of each value is cited as shown in the window below 7 Then the detection window of TCP IP port appears and the current window will automatically go to the additional port information window after the detection is completed 8 After the window shown below appears select the Custom in the Device Type and click Settings ...

Page 53: ...tion 9 In the Protocol select the LPR enter BINARY_P1 in Queue Name of the LPR Settings and click OK When the current screen goes back to the previous screen click Next 10 After the window shown below appears click the Have Disk ...

Page 54: ...he installer according to the PC s OS 32 bit version 64 bit version After the file path appears click OK 12 Make sure that a list of printer drivers is shown for the selected folder After that click Next 13 After the window shown below appears select the Replace the current driver and click Next ...

Page 55: ...ion and preparation 14 Enter Printer name and click Next 15 Then the specified printer will be added to the system following which the window shown below appears select the Do not share this printer and click Next ...

Page 56: ... Things to prepare Document 1 CR Speed Adjustment 7 4 1 CR Carriage speed adjustment P 214 2 V rating s settings 7 4 2 V rating setting P 215 3 Firing Adjustment Black paper or transparent sheet such as OHP sheet White paper 7 4 3 Firing adjustment P 216 4 Platen Rolling Adjustment White paper 7 4 4 Platen feed adjustment P 217 5 White Color Alignment Pretreated black or dark color T shirt 7 4 5 W...

Page 57: ...nditions of each of the image editing software applications in accordance with the setting contents of such applications TIPS For details of Graphix Lab settings refer to 5 2 Creating Print Data from Graphix Lab P 59 For details of settings of other applications refer to the applicable page s of each application in 5 4 Creating print data from other applications P 84 2 By using an image editing so...

Page 58: ...wish to print out in pure white color with white ink fill it with RGB 254 TIPS The RGB 255 is treated as a transparent color non printing color When it is likely that RGB 255 is contained in an image as seen in photographic data check to see if such color is contained or not in the print file ARX4 file About ARX4 file Use the Brother GTX 4 FileOutput printer driver for file output in order to save...

Page 59: ...utputting data for GTX 4 When both PDIP and Graphix Lab are available Graphix Lab only should be used Operating both PDIP and Graphix Lab at the same time may cause a functional error There is Graphix Lab Basic that can be used for 32 bit PC For details please refer to Graphix Lab Basic Instruction Manual 5 2 2 Specifications About operating environment Compatible OS Windows 7 64 bit Windows 8 1 6...

Page 60: ...nguage If you exit the application without selecting your desired language the language selection window will appear again at the next startup stage The display language at the initial startup is English To load a layout file activate the Graphix Lab first then select the file to be loaded by clicking on New Open Open Although it is possible to activate the Graphix Lab when double clicking a GTPL ...

Page 61: ...ze button Pressing this button enables you to change the current platen size TIPS When outputting data for GT 3 16X18 platen and 16X21 platen cannot be selected 3 Platen Frame This will change correspondingly to the Change Platen Size button At the time of printing only such range that is clipped out by means of Platen Frame will be printed out 4 Add Text With this function enter your desired text...

Page 62: ... Background Color button Pressing this button enables you to change the background color of the T shirt By pressing the button you can add any optional colors and specify up to eight colors When adding the 9th color the leftmost color is deleted 7 Print Preview The layout is shown under the conditions that the platen grid does not exist and the entire T shirt view remains visible The preview scree...

Page 63: ...Accept button 2 Font Using this function you can change a font type Those fonts that have been installed on the PC will appear in the drop down listbox TIPS Only fonts that are confirmed to be normally usable are displayed Therefore some fonts may not appear in the drop down listbox even when they are installed on the PC 3 Boldface This function makes the specified font boldface 4 Font Size Using ...

Page 64: ...an specify a shadow color transparency position distance and blurring Color Using this function enables you to change a shadow color Transparency This function changes a shadow transparency Position With this function you can change a position to which the shadow is applied By default it is set to the lower right corner Distance With this function you can change a distance over which the shadow is...

Page 65: ...nge the font size When you drag one of the four corners of a text object to zoom it in out or when you change the font size or the font height the corresponding value changes accordingly The maximum value is 1 300 pt or an equivalent value and the minimum value is 10pt or an equivalent value A unit for the values is the one specified by the Details button 12 Font Height By specifying the height yo...

Page 66: ...ide However no change will take place if no object overlaps with each other 17 Send to the Back Send an object to the bottom back of the overall image Among objects that overlap with the selected object this function moves one object to the bottommost position behind the object which is currently positioned at the rearmost of the overall image However no change will take place if no object overlap...

Page 67: ...is function applies Distress Effect to an object TIPS The Distress Effect refers to the function that applies some texture pattern to an object and provides a special effect to the white portion in a sample in such a manner that such portion will not be printed out Select a sample and reflect the special effect on it 2 Horizontal Position With the leftmost part of Platen Frame set to 0 this functi...

Page 68: ... function positions an object at the center of the platen grid in both vertical and horizontal directions 7 Vertical Centering This function positions an object at the center of the platen grid in a vertical direction 8 Horizontal Centering This function positions an object at the center of the platen grid in a horizontal direction 9 Bring to the Front It brings an object to the front Among those ...

Page 69: ...h memory TIPS Image editing is unavailable for any ARX4 file As such save your image data for an editing purpose in advance For details of directly sending data to the Printer from Graphix Lab refer to 6 6 2 Sending print data from Graphix Lab P 159 1 Open an image data file in Graphix Lab 2 Click Print 3 From Printer select Brother GTX 4 FileOutput for file output TIPS If the specified Printer is...

Page 70: ... newest version 5 When you click Print the dialog box shown below will be displayed on the screen After that click Save TIPS When you use a Macintosh to output a file by means of Brother GTX 4 FileOutput activate the GTX 4 FileViewer first then click Print If you try to output and send a file without activating it an error will occur and the file cannot be saved to the system There may be cases wh...

Page 71: ... the Show Advanced Settings White ink settings Color Processing and Uni Directional Printing can be configured TIPS Depending on the settings you have made in the Select Ink option or the like setup items that appear on the screen vary The rollover help is displayed at right side of the dialog box Place the mouse pointer over it to browse the help feature For the detailed description of setup item...

Page 72: ...rinter is set to Brother GTX 4 FileOutput the print data will be saved as an ARX4 file 5 3 2 For Graphix Lab Creating selecting preset From Preset a printer driver setting can be saved deleted or selected When repeatedly using the same setting for creating print data it is recommended to save the preset data Saving preset data Create your settings of printer driver and click Save Preset Enter a pr...

Page 73: ...nt data Selecting preset data Select a desired preset to be used from Preset The selected preset configuration will be propagated Deleting preset data Select a desired preset to be deleted from Preset and click delete ...

Page 74: ... Description Color White Ink This option enables a color image to be printed out on the mask layer of white ink White Ink Only This option enables the white ink only to be used for printing out a monochrome image Color Ink Only This option enables a color image to be printed out on a white background or lighter and pale color background ...

Page 75: ...500 8 White ink volume 550 9 White ink volume 600 TIPS Appropriate highlight setting value depends on color or material of the T shirt It is recommended to consider and decide on an appropriate highlight setting value before creating print data Perform the highlight check pattern print and select an appropriate setting value by referring to 5 6 6 Print out of highlight check pattern P 121 Dependin...

Page 76: ...e gray black gradation 4 This value is suitable for vivid background color e g red purple green etc It also covers the strong background colors 5 This value enables the printing with the largest amount of white ink under all colors except darker color areas 5 3 5 For Graphix Lab Use background black color If you have selected Color White Ink in the Select Ink the setup items of Use background blac...

Page 77: ...n cases where small and horizontal stripes are highly noticeable in the print result mark the Color Multiple Pass Printing checkbox TIPS Even if the Color Multiple Pass Printing checkbox is marked the amount of inks to be consumed will remain unchanged When the Color Multiple Pass Printing checkbox is marked it takes a longer time for the print time to be completed For typical print time refer to ...

Page 78: ... value corresponds to 100 cotton fabrics as well as for blended yarn fabrics hemp 50 polyester 50 or cotton 50 polyester 50 9 to 7 These values correspond to a thinner T shirt thick towel and cotton products woven with twill fabrics 6 to 4 These values correspond to thin and plain fabrics as well as for blended yarn fabrics that consist of cotton polyester and polyurethane 3 to 1 These values corr...

Page 79: ... processes wait time between the 1st and 2nd print cycle 2 Separate processes longer wait time than the case with setting 1 between the 1st and 2nd print cycle 3 Separate processes longer wait time than the case with setting 2 between the 1st and 2nd print cycle TIPS For the options 1 to 3 the platen will reciprocate two times The higher the setpoint is the longer the print time will be ...

Page 80: ... With this option specify a color which is treated as a transparent color without using any color during the printing process If you want to specify other colors excluding the RGB 255 as transparent color perform the following procedures to make your setting TIPS The RGB 255 is treated as a transparent color non printing color You would be better off making Use background black color OFF to produc...

Page 81: ...ck color ink can be controlled White Ink Choke Width This enables you to select the white ink choke width in such ten levels as 1 to 10 When you increase this value the choke width increases By decreasing the print range of white ink the white ink will be prevented from extending off from under the color inks TIPS Check the original image if white lines and or dots are seen around the image this m...

Page 82: ...n image without using any functions of application software Setup item Description Saturation The more vivid the color is the higher its value Brightness The brighter the color is the higher its value Contrast Contrast makes the image lighter for lighter colors and darker for darker colors if its value increases TIPS If a value of Contrast is increased there may be some cases in which fine lines w...

Page 83: ...g on the Show Advanced Settings Uni Directional Printing can be configured TIPS What you have specified on the printer s operation panel are prioritized and this option becomes active only when the print direction specified on the printer side is set to Auto Print time will be doubled ...

Page 84: ...te in Useful Tools What to do when converting data to bitmap image data What to do when replacing RGB 255 in bitmap image data with RGB 254 TIPS For this printer it is recommendable to use CorelDRAW X7 X8 The display screen is described in CorelDRAW X7 Color setting 1 In the menu bar select the Tools Color Management Default Settings 2 Establish the settings of Default Color Management Settings as...

Page 85: ...X 4 FileOutput click on Apply and close the Print dialog box TIPS If Printer is set to Brother GTX 4 the print data at the time of printing will be sent to the printer If Printer is set to Brother GTX 4 FileOutput the print data at the time of printing will be saved as an ARX4 file 3 In the menu bar select Layout Page Layout ...

Page 86: ... will be made available if the print data is converted into an ARX4 file Image data and print settings can be put together and stored Without connection to a PC the printing can be performed directly from a USB flash memory unit TIPS Image editing is unavailable for any ARX4 file As such save your image data for an editing purpose in advance For file output there are some cases where neither file ...

Page 87: ...Rendering intent Relative colorimetric 3 On General tab select Printer and select Brother GTX 4 FileOutput for file output TIPS If the specified Printer is set to Brother GTX 4 the print data will be sent to the printer If the specified Printer is set to Brother GTX 4 FileOutput the print data will be saved as an ARX4 file 4 On Preferences create your settings of printer driver TIPS For details re...

Page 88: ...he color palette in Useful Tools 1 Follow 5 6 1 Color palette for Adobe Photoshop Photoshop Elements Illustrator and CorelDRAW P 118 to save the color palette files GT_Colors cpl and GT_Tshirts cpl for CorelDRAW on your PC 2 In the menu bar select Window Color Palettes Open Palette 3 Select the files having such filename as GT_Colors cpl and GT_Tshirts cpl respectively TIPS Do not use any color fr...

Page 89: ...B Color TIPS When the white ink is used for performing the printing unmark the Anti aliasing checkbox TIPS Even when the platen size to be used has been selected from the printer driver the current setting in Page Layout may change to Settings from printer In the Page Layout be sure to change the width and the height according to the size of the platen ...

Page 90: ... white ink to be printed select an area for RGB 255 and replace it with RGB 254 To make such replacement use the method mentioned below 1 In the menu bar select Effects Adjust Replace Colors 2 From the Old color pull down menu click More to set RGB 255 in Select Color 3 In the same manner set New color to RGB 254 4 Set Range to 1 and click on the OK button TIPS For the vector data change the fill ...

Page 91: ... it by means of the image quality improvement of the printer driver Refer to 5 5 8 For other applications Color Processing P 116 For this printer it is recommended to use Photoshop CS6 CC The display screen is described in Photoshop CC Color setting 1 In the menu bar select Edit Color Settings 2 Establish the settings of Color Settings as follows Working Spaces RGB sRGB IEC61966 2 1 Conversion Opt...

Page 92: ...use the printer driver Brother GTX 4 FileOutput For details of directly sending data to the Printer from an application refer to 6 6 3 Sending print data from other applications P 161 1 In the menu bar select File Print If the PC s default printer is either Brother GTX 4 or Brother GTX 4 FileOutput the layout is set to the platen size 2 Make the settings as follows Color Handling Printer Manages C...

Page 93: ...t the dialog box shown below will be displayed on the screen After that click Save TIPS There may be cases where this saving process takes several minutes 6 Specify the Save In and File name first then click Save to save the ARX4 file to your PC ...

Page 94: ...ve the color palette file for Photoshop GT_Colors_T aco on your PC 2 In the menu bar select Window Swatches 3 Click on the to open the submenu 4 From the Replace Swatches select the file having such filename as GT_Colors_T aco TIPS Do not use any color from the color sample palette such as HKS and Pantone Otherwise an on screen color may differ from the resulting print color RGB 254 ...

Page 95: ...New Adjustment Layer Selective Color and create a new layer 2 Set the opacity to 20 and click OK 3 From the Selective Color make the following settings Colors Whites Black 1 Mark the Absolute option TIPS The method to replace RGB 255 with RGB 254 as shown above can be used only when the Color mode is set to 8 bit of RGB Color For Photoshop the action file SolidWhite atn is made available in Useful...

Page 96: ... s default printer as the Brother GTX 4 or the Brother GTX 4 FileOutput Use the Brother GTX 4 FileOutput printer driver to output a file then display and check the print preview For an image created in CMYK color mode load the image into Photoshop select Image Mode in the menu bar and change the color to the RGB color sRGB In order to edit an image load the image into the Photoshop edit it in the ...

Page 97: ...below and click OK Settings Custom Working Spaces RGB sRGB IEC61966 2 1 Color Management Policies RGB Convert to Working Space CMYK Convert to Working Space Profile Mismatches Mark the Ask When Opening and Ask When Pasting checkboxes Missing profiles Mark the Ask When Opening checkbox Conversion Options Engine Adobe ACE Rendering Intent Relative Colorimetric ...

Page 98: ...5 6 mm Height 16 0 in 406 4 mm Orientation Portrait Color Mode RGB TIPS Set the width and height to the size of platen to be used The above size is the standard 14X16 platen size For details of platen size s numeric values refer to 5 5 1 For other applications Selection of platen size P 107 ...

Page 99: ...h save your image data for an editing purpose in advance For file output there are some cases where neither file output destination nor extension cannot be specified by the Print to file command Be sure to use the printer driver Brother GTX 4 FileOutput For details of directly sending data to the Printer from an application refer to 6 6 3 Sending print data from other applications P 161 1 In the m...

Page 100: ...saved as an ARX4 file 4 On the Advanced make your settings for the printer driver TIPS For setting details refer to 5 5 Printer driver s setting from other applications P 105 5 When you press Print the dialog box shown below will be displayed on the screen After that click Save TIPS There may be cases where this saving process takes several minutes 6 Specify the Save In and File name first then cl...

Page 101: ...to save the color palette file GT_Colors_T ai for Illustrator on your PC 2 In the menu bar select Window Swatches 3 Click on the and select Open Swatch Library from the submenu 4 Select Other Library 5 On the Open screen select the file having such filename as GT_Colors_T ai TIPS Unlike the Photoshop or CorelDRAW this Swatch needs to be selected each time a file is opened RGB 254 ...

Page 102: ...ate print data ARX4 file What to do when using the color palette in Useful Tools TIPS For this printer it is recommendable to use Photoshop Elements 14 15 The display screen is described in the Photoshop Elements 15 Color setting 1 In the menu bar select Edit Color Settings 2 In the Color Settings window select the Always Optimize Colors for Computer Screens and click OK ...

Page 103: ... to file command Be sure to use the printer driver Brother GTX 4 FileOutput For details of directly sending data to the Printer from an application refer to 6 6 3 Sending print data from other applications P 161 1 In the menu bar select File Print 2 Select More Options Color Management 3 Make the settings as follows Color Handling Printer Manages Colors Rendering Intent Relative Colorimetric 4 Whe...

Page 104: ... be cases where this saving process takes several minutes 7 Specify the Save In and File name first then click Save to save the ARX4 file to your PC What to do when using the color palette in Useful Tools The color Swatch GT_Colors_T aco for Photoshop can also be used in the Photoshop Element For details refer to 5 4 2 Adobe Photoshop P 91 ...

Page 105: ... an image that you wish to print out in pure white color with white ink make such a setting as RGB 254 254 254 For the color replacement method refer to a relevant page or help menu of each application software of 5 4 Creating print data from other applications P 84 1 By following the printing procedures of each application software open the print setup dialog box of the printer driver ...

Page 106: ...made in the Select Ink option or the like setup items that appear on the screen vary The rollover help is displayed in the square portion at the bottom of dialog box Place the mouse pointer over it to browse the help feature For the detailed description of setup items refer to each chapter mentioned below 3 After your settings are completed click OK TIPS You can refer to each value you have set up...

Page 107: ...The platen size is equivalent to the paper size Setup item Platen to be used Size 16X21 16X21 platen 16 0 in x 21 0 in 406 4 mm x 533 4 mm 16X18 16X18 platen 16 0 in x 18 0 in 406 4 mm x 457 2 mm 14X16 14X16 platen 14 0 in x 16 0 in 355 6 mm x 406 4 mm 10X12 10X12 platen 10 0 in x 12 0 in 254 0 mm x 304 8 mm 7X8 7X8 platen 7 0 in x 8 0 in 177 8 mm x 203 2 mm ...

Page 108: ...item Description Color White Ink This option enables a color image to be printed out on the mask layer of white ink White Ink Only This option enables the white ink only to be used for printing out a monochrome image Color Ink Only This option enables a color image to be printed out on a white background or lighter and pale color background ...

Page 109: ...gs If you have selected Color White Ink or White Ink Only in the Select Ink the setup items for White Ink Settings will appear Adjust the white ink volume separately in the Highlight visible white ink volume and in the Mask white ink volume to cover the background color ...

Page 110: ...Printing the Print Time and Whiteness will change accordingly Print Time will be set to X1 if the setup value of Highlight is 5 and Color Multiple Pass Printing is turned OFF With this X1 serving as a reference value how many times relates to how long the print time will take when printing Actual ink consumption depends on the actual colors used in the original image As such use this number as a r...

Page 111: ...lack color If you have selected Color White Ink in the Select Ink the setup items of Use background black color will appear In the event that you wish to print a black T shirt making use of the T shirt s background black color mark the Use background black color checkbox ...

Page 112: ...ar In cases where small and horizontal stripes are highly noticeable in the print result mark the Color Multiple Pass Printing checkbox TIPS Even if the Color Multiple Pass Printing checkbox is marked the amount of inks to be consumed will remain unchanged When the Color Multiple Pass Printing checkbox is marked it takes a longer time for the print time to be completed For typical print time refer...

Page 113: ...This value corresponds to 100 cotton fabrics as well as for blended yarn fabrics hemp 50 polyester 50 or cotton 50 polyester 50 9 to 7 These values correspond to a thinner T shirt thick towel and cotton products woven with twill fabrics 6 to 4 These values correspond to thin and plain fabrics as well as for blended yarn fabrics that consist of cotton polyester and polyurethane 3 to 1 These values ...

Page 114: ...an the case with setting 2 between the 1st and 2nd print cycle TIPS For the options 1 to 3 the platen will reciprocate two times The higher the setpoint is the longer the print time will be 5 5 7 For other applications White ink settings If you have selected Color White Ink or White Ink Only in the Select Ink this setting menu will be enabled When you click on the Advanced in the Printing Preferen...

Page 115: ... serves as a background color of T shirt or click on the Custom to specify a RGB value TIPS This custom color you have specified is valid only for one color which is specified immediately before This color cannot be saved in the list Tolerance Specify the gradation range RGB values to smoothly connect the zone between Unprinted color and Printed color to be gradually changed in tone TIPS If this v...

Page 116: ...ing time to print the color layers TIPS Check this checkbox to activate it when you print a tiny image 5 5 8 For other applications Color Processing When you click on the Advanced in the Printing Preferences dialog box the setup items of Color Processing appear In the Color Processing option you can make settings for Saturation Brightness and Contrast Make adjustments to increase vividness brightn...

Page 117: ...ced in the Printing Preferences dialog box you can make the settings for Uni Directional Printing TIPS What you have specified on the printer s operation panel are prioritized and this option becomes active only when the print direction specified on the printer side is set to Auto Print time will be doubled ...

Page 118: ... CorelDRAW cannot contain identical color in the same palette the color palette is divided into two files 1 From the Useful Tools click a required file and follow the on screen instructions to save the file on your PC 2 To use a color palette for each application refer to the applicable page s to each application in 5 4 Creating print data from other applications P 84 or see the Help menu of each ...

Page 119: ...color samples GT_Blues pdf GT_Greens pdf GT_Oranges pdf GT_Reds pdf GT_ColorChart pdf 2 Configure the printer driver and create print data TIPS For details of the printer driver s setting procedures refer to 5 3 Printer driver s setting from Graphix Lab P 71 or 5 5 Printer driver s setting from other applications P 105 For details of creating print data refer to the description of each application...

Page 120: ... ink 5 6 5 Printing ink volume This is one of the print data for selecting ideal setting for Ink Volume of the printer driver Download the data from Useful Tools and print the ink volume for checking the blurring beforehand TIPS For the print procedure details refer to 6 Basic printing procedures P 122 Appropriate ink volume setting value depends on color or material of the T shirt It is recommend...

Page 121: ... TIPS Please print on a pretreated T shirt For the print procedure details refer to 6 Basic printing procedures P 122 Appropriate highlight setting value depends on color or material of the T shirt It is recommended to consider and decide on an appropriate highlight setting value before creating print data 1 From the Useful Tools click Highlight Check Pattern arx4 to download data 2 Send the data ...

Page 122: ...electric shocks or problems with correct operation If any liquid gets inside the printer immediately turn off the power disconnect the power cord and contact the place of purchase or a qualified technician Do not use the printer when smoke or a bad odor is coming from the printer Otherwise it may cause fire or electric shocks or problems with correct operation Immediately turn off the power discon...

Page 123: ...liquids such as the ink maintenance solution cleaning solution pretreatment or waste They may cause diarrhea or vomiting Avoid causing your eyes or skin to make contact with the ink maintenance solution cleaning solution pretreatment or waste It may cause inflammation In case of contact with eyes do not rub but immediately rinse the eyes with water Keep the liquids out of the reach of children Whe...

Page 124: ...medium To fixate the white ink onto a T shirt apply the pretreatment to it beforehand If you are not using white ink you do not need to pretreat print medium Refer to 6 3 Pretreating process for print medium P 130 Replace the currently used platen with another one that suits the print medium After the platen replacement is completed adjust the platen s height Refer to 6 4 Platen adjustment P 143 P...

Page 125: ...g tray or the like so that the waste ink spilled from the tube will not be discharged onto the floor etc NOTE Dispose of the waste ink properly as water based waste fluid in accordance with applicable laws and ordinances X0045 X0046 2 Return the waste ink tank to its original state and insert the waste ink tube into the tank NOTE Be sure to ascertain that a flow path for the waste ink is provided ...

Page 126: ...the solution when a warning message appears on the operation panel screen or in the warning message window when the cleaning liquid tank is not pulled out 1 Pull out the cleaning liquid tank from the side of the printer 2 Open its lid and refill it with the cleaning solution up to the FULL line IMPORTANT Be sure not to put the cleaning solution into the tank above the FULL line FULL LOW X0044 3 Cl...

Page 127: ...tally when shaking it Holding the white ink cartridge upside down or shaking it too roughly could break the ink pouch NOTE Wear the provided gloves when performing this task When the remaining ink level becomes approximately 5 9 in 15 cm shake the cartridge with its cover open and with the edge of the ink pouch slightly winded to make the ink easier to stir X0040 White Ink Cartridge White Ink Cart...

Page 128: ...kles on the pouch When opening the lid be sure not to touch the portion a Otherwise it could be damaged NOTE If the remaining ink level is low hold the sagged part of the ink pouch and close the lid a X0182 X0078 X0142 4 Close the lid and put the white ink cartridge in position inside the printer IMPORTANT W12 and W34 cartridges should correctly be placed at their original locations Wrongly placed...

Page 129: ...9 Basic printing procedures 7 When the white ink refilling is completed print a nozzle check pattern TIPS For details refer to 7 2 1 Print out of the nozzle check pattern checking on the print heads P 198 ...

Page 130: ...to be prepared For roller coating For spray coating Pretreatment Pure water Pretreatment roller Handle handgrip of roller Tray Agent coating table ᇞ Weighing instrument Spray Heat press Peel off sheet ᇞ ᇞ Silicone foam of open cell structure ᇞ ᇞ Adhesive roller ᇞ ᇞ Pretreatment It is the white liquid that is needed for pretreating process for printing with white ink If a print medium is not coated...

Page 131: ...dling of the pretreatment see the Material Safety Data Sheet issued by us http sds brother co jp sdsapp index html IMPORTANT If you are using an electric spray to apply the pretreatment perform the work at a place as far as possible from the printer Otherwise it may cause failure of print heads Heat press It must deliver the performance through which the print range of the platen can to be covered...

Page 132: ...ing test on it beforehand Some textiles may leave noticeable imprints of the pretreatment after it is fixated In that case wash them away with water Perform a printing test beforehand Then the following phenomena may occur The textiles may be discolored by the pretreatment and cannot be restored to the original color even if they are washed A deep colored polyester blended yarn fabric dissolves dy...

Page 133: ...thin the ratio range of x3 Pretreatment Pure water 1 2 Volume ratio Dilution method TIPS The figure below is based on the pretreatment 20 kg 44 lb When using the pretreatment 5 kg 11 lb remove the cap and pour the agent into the container and dilute it with pure water referring to step 4 and the subsequent steps Dilution ratio is the same 1 Unpack the pretreatment container from the shipping carto...

Page 134: ...lute it with pure water IMPORTANT Use with the dilution rate of x3 Pretreatment Pure water 1 2 Volume ratio Close the cap of the container for dilution and shake it sufficiently to provide equal concentration X0082 5 To provide safekeeping for the pretreatment close the cock place the pretreatment with the cock part facing upward and store the entire carton in a safe place Pretreatment Cock Pretre...

Page 135: ...treatment perform the work at a place as far as possible from the printer Otherwise it may cause failure of print heads Reference guide for amount of coating of pretreatment Determine a coating area and amount of coating according to a platen size When your coating area differs from what are shown in the table below calculate the amount of coating based on the area ratio IMPORTANT Depending on the...

Page 136: ...goggles designed to shield against liquid splash during the work operation For information on handling of the pretreatment see the Material Safety Data Sheet issued by us http sds brother co jp sdsapp index html IMPORTANT If you are using an electric spray to apply the pretreatment perform the work at a place as far as possible from the printer Otherwise it may cause failure of print heads TIPS No...

Page 137: ... area because it prevents the pretreatment from soaking into the underside of the area X0086 2 Weigh a T shirt before applying the pretreatment to it so that you will be able to know how much of the agent you have applied to it later X0087 3 Slide a T shirt onto the agent coating table with its printing side facing upward TIPS Note that pretreatment agent will not soak into the back reverse side o...

Page 138: ...ameter of 0 8 in 21 mm X0089 5 Pour the diluted pretreatment into the tray and dip the pretreatment roller in the agent so that it will be dampened with the agent X0090 6 Rub the pretreatment roller well against the scrub board of the tray and squeeze a redundant agent out of it X0091 Handle handgrip of roller Pretreatment roller Pretreatment roller Pretreatment Tray Pretreatment roller Tray 0 8 i...

Page 139: ...ny other area that is found to be unevenly coated dip the pretreatment roller in the agent again and apply the agent evenly there X0093 9 Weigh the T shirt to check to see if the required amount of pretreatment has been applied to it TIPS For reference guide for the amount of coating of pretreatment refer to 6 3 3 Application of pretreatment P 135 If the amount of coating is small color reproducti...

Page 140: ... a pair of plastic gloves and protective glasses during the work operation For information on handling of the pretreatment see the Material Safety Data Sheet issued by us http sds brother co jp sdsapp index html NOTE After the pretreatment roller is used put it in a plastic bag or the like hermetically to prevent it from drying up and keep it in a flat place in an upright position Also when it rem...

Page 141: ... on top of each other Avoid leaving the pretreatment as it is in any highly humid areas If the agent is left unchecked for a long time use the heat press to apply pressure to a T shirt immediately before the printing in order to dry it well Guidelines on fixation conditions of pretreatment The undermentioned fixation temperature time serve as guidelines only and optimum conditions vary with your h...

Page 142: ...vaporate water content of the pretreatment by the heat of heat press Keep your working space clean so that the surface to be coated with the agent will not get wet A peel off sheet should be used if needed depending on the heat press you use X0096 2 Remove the T shirt from the heat press so that the steamy heat will escape from it X0097 Water droplets Heat press Peel off sheet T shirt Heat press T...

Page 143: ...ng the 16X21 platen refer to 6 4 3 Using the 16X21 platen P 150 6 4 1 Replacing the currently used platen with another one 1 On the operation panel press and move the platen toward the front of the printer X0164 2 Loosen the platen fixing lever by rotating it one to two turns TIPS Depending on the height of the platen the platen fixing lever may strike against the platen and prevent rotation In th...

Page 144: ...144 Basic printing procedures 3 Remove the platen by moving it straight upwards X0099 4 Put another platen to be used in position directly from above X0100 Platen Platen ...

Page 145: ...145 Basic printing procedures 5 Tighten the platen fixing lever X0101 Platen fixing lever ...

Page 146: ...ght adjustment lever with the standard parts installed Spacers are installed on your printer so that the height can be the reference value Do not change the number of spacers When using the 16X21 platen it can be used only at the lowest position Remove all the collars before mounting the platen Also note that the height adjustment range of the 16X21 platen is 0 4 in 10 mm at maximum X0102 Collars ...

Page 147: ...ition is described below 1 Detach the platen from the main unit of the printer 2 Remove the platen fixing lever platen height adjustment lever and collars X0103 3 Loosen the knob that fixes the platen bearing in place X0104 Platen height adjustment lever Platen fixing lever Collars Platen bearing Knob 0 to 0 4 in 0 to 10 mm Spacer ...

Page 148: ...all the collars and fix the platen bearing at its highest screw hole temporarily If you are setting the platen s height to the middle position attach one collar and fix the platen bearing at its middle screw hole temporarily If you are setting the platen s height to the highest position attach two collars and fix the platen bearing at its lowest screw hole temporarily X0105 5 Attach the platen hei...

Page 149: ...e center of platen fixing lever with the position as illustrated in the figure below and secure the platen bearing in place X0107 7 Insert the platen to be used and tighten the platen fixing lever Platen bearing Knob Platen fixing lever Platen fixing lever Platen bearing Center position alignment Knob ...

Page 150: ... forward and draw it out of the main unit completely to perform such operation At this time slide the platen while lifting it a little When you perform printing slide the platen backward and return it to the printing position before starting the print process X0158 TIPS When using the 16X21 platen remove all the collars for height adjustment before using it For information on platen height adjustm...

Page 151: ...5 Placing print medium in position P 152 X0166 4 When you finish placing or removing a T shirt and replacing the platen slide the platen backward and return it to its printing position IMPORTANT As the platen is positioned higher when it is slid forward it is detected by the obstacle sensor which prevents printing from being performed However if the platen s height is set at the lowest position th...

Page 152: ...e platen s height is lowered excessively ink mist will be scattered inside the printer which may result in staining of the printing surface blurring of the printed image and malfunction of the sensor and the main unit Use Uni Directional Printing in the case where the platen s height needs to be lowered to avoid a hemmed edge and seam For details refer to 8 1 Setting the print direction P 224 You ...

Page 153: ...y the obstacle sensor In particular both ends of the T shirt tend to be raised easily during the printing operation if not flattened properly and detected by the obstacle sensor Touching on the fixated pretreated surface should be avoided during the work Do not pull the T shirt with the pretreatment applied Instead flatten it in such a way that it will fit onto the platen surface well When the sur...

Page 154: ...by the obstacle sensor and check that the platen is not detected by the sensor If the platen s height is too high a print medium will strike against the print head during the printing process which in turn results in ink stains or malfunction If the 16X21 platen is mounted manually slide it backward until it returns to the original position then move the platen toward the rear of the printer 7 On ...

Page 155: ...o the description for each application in 5 2 7 Creating print data ARX4 file P 69 or 5 4 Creating print data from other applications P 84 2 The file s printing conditions and preview window will be displayed TIPS If you have selected Color White Ink or White Ink Only in the Select Ink operation the preview window will be displayed against a Black background or a Transparent color background which...

Page 156: ...156 Basic printing procedures When Color Ink Only is selected Details ...

Page 157: ...u can change the background color of the preview window and preview the print image Select Change Define Custom Colors and enter RGB value TIPS When the White Data checkbox is marked the preview window for white ink only will be displayed Example Preview window for printing an image on a brown R 128 G 64 B 64 T shirt ...

Page 158: ...is shown as Total the preview window of the final print result is displayed When the White Data checkbox is marked the preview window for white ink only will be displayed 5 Check the printing conditions and preview window and click on Send to Printer Then the ARX4 file is sent to the printer TIPS Make sure that a connection of USB 2 0 cable or LAN cable is made between your PC and the printer In t...

Page 159: ...o the printer If the specified Printer is set to Brother GTX 4 FileOutput the print data will be saved as an ARX4 file 4 Create your settings for the printer driver TIPS For details of the printer driver s setting procedures refer to 5 3 Printer driver s setting from Graphix Lab P 71 Older versions of printer driver may display an error A driver of corresponding version is not found 1401 If so ple...

Page 160: ...0 Basic printing procedures 5 Click Print TIPS Clicking on Print will not start the print operation of the printer itself The print button of the printer should be pressed to start the printing operation ...

Page 161: ...c 3 Open General tab and select Brother GTX 4 from Printer TIPS If the specified Printer is set to Brother GTX 4 the print data will be sent to the printer If the specified Printer is set to Brother GTX 4 FileOutput the print data will be saved as an ARX4 file 4 On Preferences set up the printer driver and send the print data by clicking OK in the Print dialog box TIPS For details refer to 5 5 Pri...

Page 162: ... Brother GTX 4 TIPS If Printer is set to Brother GTX 4 the print data will be sent to the printer If Printer is set to Brother GTX 4 FileOutput the print data will be saved as an ARX4 file 4 In the Print Settings set up the printer driver and send the print data by clicking Print TIPS For setting details refer to 5 5 Printer driver s setting from other applications P 105 Clicking on Print will not...

Page 163: ...r GTX 4 TIPS If Printer is set to Brother GTX 4 the print data will be sent to the printer If Printer is set to Brother GTX 4 FileOutput the print data will be saved as an ARX4 file 4 In the Advanced set up the printer driver and send the print data by clicking Print TIPS For setting details refer to 5 5 Printer driver s setting from other applications P 105 Clicking on Print will not start the pr...

Page 164: ...er is set to Brother GTX 4 the print data will be sent to the printer If the Printer is set to Brother GTX 4 FileOutput the print data will be saved as an ARX4 file 5 In the Printer Preferences set up the printer driver and send the print data by clicking OK TIPS For setting details refer to 5 5 Printer driver s setting from other applications P 105 Clicking on OK will not start the print operatio...

Page 165: ...city is 2 GB to 32 GB in total You cannot use a USB memory with security functions such as password lock function Note that the data which can be loaded from the USB flash memory is only the data in the ARX4 format X0038 2 From the menu select Print Data Load and press TIPS The information on file is shown on the liquid crystal panel 3 Select a filename to be printed out and press TIPS Selecting w...

Page 166: ...nding on data size it may take several minutes before the loading process is completed If any files of USB flash memory cannot be read out please refer to 9 1 Troubleshooting instructions P 236 for details If a folder contains more than one print data you can use buttons to switch the preview display screen The print data loading will be completed when the print button stops blinking and remains l...

Page 167: ... Print Operation Settings Under Low Temperature P 227 6 7 2 Executing a print job several times for multiple print media You can keep the identical print data and execute a print job several times for multiple print media TIPS When the power is turned off the retained print data is erased In the event that ON is selected from the Auto Job Delete in the Printer Setting window the print data will be...

Page 168: ... in the order in which they are received from the newest to the oldest ones 2 Make sure that the print data you want to print out is displayed on the liquid crystal panel and press the print button to start the printing When the printing is completed the platen moves to the forward most position and the sound of pong is heard TIPS If the print button is pressed when the platen has not moved toward...

Page 169: ...ecause the printed surface is still wet with ink avoid touching it If any ink is attached to your hands wash your hands with soap and water Those inks that are attached to fabrics cannot be cleaned up please handle the inks with utmost care TIPS The printed ink is not fixated at this point therefore handle the T shirt with care to avoid the printed surface touching with other objects X0114 T shirt...

Page 170: ...nt remains on the T shirt on which the ink was fixated after applying pretreatment For this reason it is advisable to wash such T shirts with water before wearing them Guidelines on fixation conditions of ink The undermentioned fixation temperature time serve as guidelines only and optimum conditions vary with your heat press or oven Be sure to perform the fixation after checking on the temperatur...

Page 171: ...as a peel off sheet or to an almost bright finish if a fluororesin sheet is used as the same at the ink fixation stage Selectively use either of them according to your desired finish X0115 Ink fixation by means of conveyor type oven 1 Fixate inks onto a T shirt by means of the conveyor type oven TIPS For the guidelines on fixation conditions of ink please refer to 6 9 Fixation of ink P 170 For the...

Page 172: ...se inflammation In case of contact with eyes do not rub but immediately rinse the eyes with water Keep the liquids out of the reach of children Be sure to wear protective goggles and gloves when handling the grease so that it does not get into your eyes or onto your skin It can cause inflammation Do not drink or eat the grease It may cause diarrhea or vomiting Keep the liquids out of the reach of ...

Page 173: ...uches that are specified by us During the printing process or head cleaning operation avoid replacing any ink pouch with a new one Otherwise the printer may break down TIPS If you replace an ink pouch that still has much amount of remaining ink in the way of use the remaining ink volume indication window may not display the correct remaining volume Any ink pouch has been designed to leave a small ...

Page 174: ...he front end of ink pouch and draw out the depleted ink pouch from the cartridge NOTE Remove the accumulated ink at the tip of the cartridge with a waste cloth non fuzzy cloth X0119 4 Unpack a new ink pouch from its shipping carton For the white ink pouch shake it 100 times each in the side to side direction with its obverse side and reverse side facing upward separately as shown below NOTE Shake ...

Page 175: ...of the ink pouch into the cartridge until it clicks into place Straighten the ink pouch in such a manner that it will be aligned with the gutter of lid of cartridge and mount in position by pulling it with your hand NOTE If the edge of the ink pouch is bent or undulating significantly make it straight with your hand X0049 7 Put the ink pouch in its correct position CAUTION Avoid touching the porti...

Page 176: ...istake the applicable print head may be adversely affected If a cartridge of different color is placed please set it into the right position If colors are mixed on the print result or within the ink pouch please contact your dealer NOTE Dispose of any waste resulting from the replacement in accordance with applicable laws and ordinances 9 Attach a shelf life seal included with ink pouch onto the f...

Page 177: ...se 2 From the menu select Maintenance Maintenance Part Clean Replace and press IMPORTANT If any other error or message is displayed on the operation panel or warning message window follow the message to solve the problem then perform the cleaning TIPS Pressing causes the platen to start moving Do not put anything around the platen 3 Follow the on screen message and turn off the power IMPORTANT Ple...

Page 178: ...ning is completed close the front cover 6 Turn on the power NOTE Dispose of any waste resulting from the cleaning in accordance with applicable laws and ordinances TIPS Then a head cleaning will be performed to prevent any ink from drying up Because the cleaning cup will be reused rinse it in clean cleaning solution and store it in a safe place Front cover Exhaust cap Wiper Exhaust cap Wiper On th...

Page 179: ... the wiper part on the white side Refer to Cleaning wiper P 182 Perform cleaning of the color side Nozzle guard Cleaning Perform cleaning of the nozzle guard part and the resin part on the color side Refer to Cleaning the nozzle guard P 180 Wiper Cleaning Perform cleaning of the wiper part on the color side Refer to Cleaning wiper P 182 Exhaust cap Cleaning Perform cleaning of the exhaust cap part...

Page 180: ...s water etc because they may damage the print heads Do not return the cleaning solution which has been put in the cleaning cup to the cleaning solution bottle NOTE For a proper work operation be sure to wear the printer provided gloves X0051 3 Wipe clean the sides of the nozzle guard with the clean stick R IMPORTANT Be sure not to touch the nozzle surface as well as the level surface and sidling s...

Page 181: ...ce as well as the level surface and sidling surface of the nozzle guard X0172 Cleaning conditions Pre cleaning state Post cleaning state 5 Rinse the clean stick R in the cleaning cup to use it for cleaning of the wiper to be performed next IMPORTANT Be sure to use the clean stick R separately for white ink and color ink X0173 Clean this part Resin part Resin part Resin part Nozzle surface Nozzle g...

Page 182: ... printer malfunction The clean stick R used for cleaning the nozzle guard should be rinsed in the cleaning cup before the next use Be sure to use the clean stick R separately for color ink and white ink 2 Use the clean side of clean stick R to wipe clean the back of the wiper X0052 3 Rinse the clean stick R in the cleaning cup to use it for cleaning of the exhaust cap to be performed next IMPORTAN...

Page 183: ...color ink and white ink 2 Use the clean stick R to soak up the ink accumulated in the exhaust cap and remove it IMPORTANT If there is any ink clot in the exhaust cap move the clean stick R in the direction as illustrated below If the stick is moved toward yourself any of the exhaust suction ports may be clogged with ink clot X0054 3 Rinse the clean stick R in the cleaning cup to use it for cleanin...

Page 184: ...g quality use printer over the long term X0145 Cleaning conditions Pre cleaning state Post cleaning state On the white side On the color side Exhaust cap rubber part Exhaust cap rubber part Exhaust cap rubber part Exhaust cap rubber part ...

Page 185: ...and exhaust cap should be rinsed in the cleaning cup before the next use Be sure to use the clean stick R separately for color ink and white ink X0053 2 When an ink clot comes to the surface pinch it with tweezers and remove it IMPORTANT Be sure not to pinch the rubber seal If it is damaged its sealing property will be degraded which in turn may lead to non ejection of ink jet droplets from the pr...

Page 186: ...186 Precautions to keep good printing quality use printer over the long term X0162 Cleaning conditions Pre cleaning state Post cleaning state Suction cap rubber part Suction cap rubber part ...

Page 187: ...ssage is displayed on the operation panel or warning message window follow the message to solve the problem then perform the cleaning TIPS Pressing causes the platen to start moving Do not put anything around the platen 3 Follow the on screen message and turn off the power IMPORTANT Please complete the task within 20 minutes in order to prevent the print heads from drying up When the task will tak...

Page 188: ...om above tip it leftward and put it in place TIPS First insert the shaft from above Then fold it to the left press the area with the PUSH indication until a clicking sound is heard and get the latch into position X0056 8 Close the front cover 9 Turn on the power NOTE Dispose of any waste resulting from the replacement in accordance with applicable laws and ordinances TIPS A head cleaning will be p...

Page 189: ...vailable for use 2 From the menu select Maintenance Maintenance Part Clean Replace and press IMPORTANT If any other error or message is displayed on the operation panel or warning message window follow the message to solve the problem then perform the cleaning TIPS Pressing causes the platen to start moving Do not put anything around the platen 3 Follow the on screen message and turn off the power...

Page 190: ...eration be sure to wear the printer provided gloves X0057 6 From the flushing receiver remove the flushing foam X0059 7 Use a waste cloth and wipe away any dirt from the outboard end portions of flushing receiver and any ink debris accumulated therein IMPORTANT If any ink debris or dust is accumulated on the outboard end portions of flushing receiver the print heads may come into contact with such...

Page 191: ...f the outboard end portions of flushing receiver If it sticks out of the end portions it may interfere with any nozzles and may result in non ejection of ink jet droplets 10 Mount the flushing receiver back to its original place in the maintenance unit TIPS Direct its orientation with a hole on the bottom to the front 11 Close the front cover 12 Turn on the power NOTE Dispose of any waste resultin...

Page 192: ...inter malfunction 2 From the menu select Maintenance Maintenance Part Clean Replace and press IMPORTANT If any other error or message is displayed on the operation panel or warning message window follow the message to solve the problem then perform the cleaning TIPS Pressing causes the platen to start moving Do not put anything around the platen 3 Follow the on screen message and turn off the powe...

Page 193: ...h the encoder on the main unit X0148 6 Put a proper amount of cleaning solution into the cleaning cup 7 Moisten a clean stick R with the cleaning solution IMPORTANT Do not return the cleaning solution which has been put in the cleaning cup to the cleaning solution bottle NOTE For a proper work operation be sure to wear the printer provided gloves X0051 Latch Latch Encoder cover Screw Cleaning cup ...

Page 194: ...ller rolls of roller guide TIPS Moisten a waste cloth non fuzzy cloth with a small amount of alcohol and use such cloth to wipe clean the internal surface Do not use alcohol on parts other than the carriage guide shaft and the roller guide 11 Apply a proper amount of the grease which is included with the printer onto the carriage guide shaft CAUTION When handling the grease perform the work operat...

Page 195: ... accordance with applicable laws and ordinances TIPS Then a head cleaning will be performed to prevent any ink from drying up Because the cleaning cup will be reused rinse it in clean cleaning solution and store it in a safe place 15 Adjust the carriage speed TIPS For details refer to 7 4 1 CR Carriage speed adjustment P 214 16 Print out a nozzle check pattern TIPS For details refer to 7 2 1 Print...

Page 196: ...menu select Maintenance Maintenance Part Clean Replace and press IMPORTANT If any other error or message is displayed on the operation panel or warning message window follow the message to solve the problem then perform the cleaning TIPS Pressing causes the platen to start moving Do not put anything around the platen 3 Follow the on screen message and turn off the power 4 Remove the fan filter fro...

Page 197: ...urface faces toward the inner area of printer X0062 6 Mount the assembled fan filter in the main unit of printer 7 Turn on the power NOTE Dispose of any waste resulting from the replacement in accordance with applicable laws and ordinances TIPS Then a head cleaning will be performed to prevent any ink from drying up Fan filter Coarse mesh surface Filter case Toward the fan Toward the inner area of...

Page 198: ...ated below put the A4 size or letter size white paper on the platen in alignment with the right hand corner of the platen at its front edge When the paper is loosely fitted fix its edge with a tape or the like AT shirt can also be used instead TIPS When printing out a nozzle check pattern on the white side print it on a pretreated black or dark color textile or black paper or a transparent sheet s...

Page 199: ...tent line non ejection has occurred A head cleaning should be performed on the print head that has a poor nozzle check result Even if the lines of the white side printed result are light since white ink is fired from more than one nozzle on the same place the quality is not affected TIPS For details refer to 7 2 2 Head cleaning P 200 On the color side On the white side Non ejection occurred at the...

Page 200: ...ed material head cleaning sometimes provides a solution Pressing the head cleaning button to perform the head cleaning 1 While the printer is in standby mode press on the operation panel 2 By pressing select one of the options All Print Heads All Colors or All Whites and press Then a normal cleaning will be performed for the selected print heads TIPS Under the condition that the nozzle which has b...

Page 201: ...9 2 1 Recovery action to be taken for such a nozzle that is unable to eject ink jet droplets P 245 4 By pressing select one of the options All Colors All Whites All Print Heads Black or Yellow Cyan Magenta and press TIPS Under the condition that the nozzle which has been confirmed with reference to 7 2 1 Print out of the nozzle check pattern checking on the print heads P 198 is not ejecting ink je...

Page 202: ...view 2 From the menu select Maintenance White Ink Circulation and press TIPS Time required for completing the white ink circulation varies depending on the ambient temperature Generally it takes 6 minutes however can take up to 15 minutes If you are activating the printer after having had its power off for a long period it will take up to 40 minutes 3 When the white ink circulation is completed pe...

Page 203: ...nd press IMPORTANT If any other error or message is displayed on the operation panel or warning message window follow the message to solve the problem then perform the cleaning TIPS Pressing causes the platen to start moving Do not put anything around the platen 3 Follow the on screen message and turn off the power IMPORTANT Please complete the task within 20 minutes in order to prevent the print ...

Page 204: ... the left side of the print head IMPORTANT Be sure not to touch the nozzle surface TIPS Manually move the carriage to such a position that you can perform the cleaning with ease X0147 8 Clean the carriage plate on the left side of the other print head in the same manner IMPORTANT The used clean stick R should be disposed of and should not be reused 9 Close the front cover 10 Turn on the power NOTE...

Page 205: ...laten TIPS When it is hard to peel the platen sheet off warm it using a hair dryer or the like and peel it off X0064 3 Wipe the surface of the platen with a clean cloth moistened with a mild detergent which is diluted with water then wipe the platen clean with a dry and soft clean cloth 4 Mount the platen in the main unit of the printer TIPS For details refer to 6 4 1 Replacing the currently used ...

Page 206: ...release paper and paste the whole platen sheet onto the entire platen TIPS Straighten the platen sheet and stick it properly while pressing it with hands outward from the center to avoid making wrinkles X0066 8 As required print a grid pattern onto the new platen sheet TIPS For details refer to 5 6 4 Printing a grid pattern onto platen sheet P 120 After the printing is completed press down the pri...

Page 207: ...he process depending on such remaining volume If the remaining volume is 500 g 17 6 oz or less prepare a new maintenance solution pouch follow the instructions on the screen to replace the pouch and activate the mode again 1 From the menu select Maintenance White Ink Pause Mode Enable 2 Check the waste ink tank for its availability and take a necessary measure for it if any then press 3 Remove the...

Page 208: ...into place Straighten the maintenance solution pouch in such a manner that it will be aligned with the gutter of lid of cartridge and mount into position by pulling it with your hand NOTE If the edge of the ink pouch is bent or undulating significantly make it straight with your hand X0049 7 Put the maintenance solution pouch in its correct position CAUTION Avoid touching portion a of the cartridg...

Page 209: ... 10 On the operation panel press Then the white ink will be replaced with the maintenance solution TIPS After the procedures are completed the current screen will go back to the standby mode screen Always keep the maintenance solution cartridge placed in its position To restart printing with the white ink perform the operations instructed in 7 3 2 Reusing White Ink P 210 If the maintenance solutio...

Page 210: ...k tank level and take a necessary measure for it if any then press 3 Remove the maintenance solution cartridge from the printer TIPS The bottom of the cartridge may be soiled with ink W12 W34 X0039 4 Open the cartridge s lid IMPORTANT When opening the lid be sure not to touch portion a Otherwise it could be damaged Place the entire cartridge on a flat surface push the latches on the bottom surface...

Page 211: ...cut your hand X0041 a 7 Shake the cartridge 100 times side to side to stir the ink IMPORTANT The white ink cartridge should be held horizontally when shaking it Holding the white ink cartridge upside down or shaking it too roughly could break the ink pouch NOTE Wear the provided gloves when performing this task When the remaining ink level becomes approximately 5 9 in 15 cm shake the cartridge wit...

Page 212: ...the lid When setting the ink pouch avoid unevenness or wrinkles on the pouch When opening the lid be sure not to touch the portion a Otherwise it could be damaged NOTE If the remaining ink level is low hold the sagged part of the ink pouch and close the lid a X0182 X0078 X0142 9 Close the lid and put the white ink cartridge in position inside the printer IMPORTANT W12 and W34 cartridges should cor...

Page 213: ...tall Ink function can no longer get started Furthermore there may be cases where the pouch needs to be replaced with a new one during the installation process of white ink If the remaining volume is 400 g 14 1 oz or less prepare a new white ink pouch follow the instructions on the screen to replace the pouch and activate the mode again After the procedures are completed the current screen will go ...

Page 214: ...ocedures 1 While the printer is in standby mode press on the operation panel to bring the menu screen into view 2 From the menu select Printer Setting CR Speed Adjustment and press 3 Select Start or Start after cleaning setup and press Start If you cannot clean the internal area of the printer such as carriage shaft immediately after the head replacement or when the error message is displayed Star...

Page 215: ...AN cable is made between the printer and your PC 2 On the PC from All Programs in the Start menu select the GTX 4 Maintenance from Brother GTX 4 Tools 3 After the window shown below appears select V rating s settings and click Next 4 Perform the required operation by following the on screen instructions in the dialog box After the adjustment is completed the currently displayed screen will go back...

Page 216: ...rried out after configuring the V rating settings 1 Make several sheets of A4 size or letter size paper black paper or transparent sheet such as OHP sheet and white paper available for use 2 Make sure that a connection of USB 2 0 cable or LAN cable is made between the printer and your PC 3 On the PC from All Programs in the Start menu select the GTX 4 Maintenance from Brother GTX 4 Tools 4 After t...

Page 217: ...ng 1 Make several sheets of A4 size or letter size white paper available for use 2 Make sure that a connection of USB 2 0 cable or LAN cable is made between the printer and your PC 3 On the PC from All Programs in the Start menu select the GTX 4 Maintenance from Brother GTX 4 Tools 4 When the window shown below is displayed select Platen Rolling Adjustment and click Next 5 Perform the required ope...

Page 218: ...V rating settings adjusting the firing timing and adjusting the platen feed 1 Make a black or deep colored pretreated T shirt ready for use 2 Make sure that a connection of USB 2 0 cable or LAN cable is made between the printer and your PC 3 On the PC from All Programs in the Start menu select the GTX 4 Maintenance from Brother GTX 4 Tools 4 After the window shown below appears select the White Co...

Page 219: ...on cap P 177 7 5 1 When Not Using for a Long Period of Time within 2 weeks The printer can be used through normal procedure after the storage period by performing the following maintenance tasks 1 Check the amount of waste ink in the waste ink tank and if the tank is filled with waste ink up to its one half or higher level discard the ink TIPS Refer to 6 2 1 Confirmation and disposal of waste ink ...

Page 220: ... checking on the print heads P 198 5 If a non firing nozzle is found perform head cleaning and run the nozzle check pattern print and verify the result again TIPS For details refer to 7 2 2 Head cleaning P 200 7 5 3 When Not Using for a Long Period of Time within 2 weeks with white ink pause mode The printer can be used through normal procedure after the storage period by performing the following ...

Page 221: ...quid tank and refill the tank when its amount is below the proper level TIPS Refer to 6 2 2 Confirmation and replenishment of cleaning solution P 126 3 Print out a nozzle check pattern on the color side and verify the result TIPS For details refer to 7 2 1 Print out of the nozzle check pattern checking on the print heads P 198 For the White ink pause mode print the nozzle check patterns for the he...

Page 222: ...tting 1min 3min 5min Speaker Volume 0 to 7 Temperature Fahrenheit Centigrade Low Temperature Mode Enable Normal Disable Auto Cleaning Setting 1 to 24 Auto Cleaning Start Timing Conduct before Printing Conduct after Printing CR Speed Adjustment Start Start after cleaning setup Flushing Interval Setting every 40 lines normal 22 lines every 10 lines Flushing Volume Setting More Standard Less Auto Job...

Page 223: ...223 What to do when needed Menu Setting screen Description Language English Español Français Deutsch Italiano 日本語中文 Version Firm Version Data Info Serial No ...

Page 224: ...irection of the print heads and press TIPS The print direction is displayed here in the form of either bi directional or the uni directional icon Note that the setting of the print direction gives priority to the printer s setting over the setting of the printer driver The setting content will be kept intact until it is changed for the next printing job ...

Page 225: ... the menu select Printer Setting Auto Cleaning Setting and press 2 Press to set up the number of sheets to be printed in the range between 1 and 24 and press TIPS The printing quality tends to deteriorate if the humidity is low If the auto cleaning is performed more frequently the Wiper cleaner and flushing foam will need to be replaced with a new one earlier Auto Cleaning Start Timing Specify you...

Page 226: ...inting quality however increases the ink consumption and increases the time required for printing 8 4 Flushing Volume Setting Perform this if the printing quality deteriorates at the startup of the printing operation 1 From the menu select Printer Setting Flushing Volume Setting and press 2 Select your desired volume of ink to be ejected from the print heads during the flushing operation before th...

Page 227: ...ality it may take longer time for printing If the low temperature operation mode is disabled print speed will not slow down however poor ejection may occur 1 From the menu select Printer Setting Low Temperature Mode and press 2 Select the print mode under low temperature and press TIPS When Disable is selected white ink injection may become unstable when trying to print a wide area 8 6 Screen back...

Page 228: ...int button become unlit and press TIPS During this menu selection process the currently selected set value is displayed 8 8 Setting the menu timeout period 1 From the menu select Printer Setting Menu TimeOut Setting and press 2 Select the time before the display screen returns to the standby mode screen and press TIPS During this menu selection process the currently selected set value is displayed...

Page 229: ... can adjust the volume while checking it 8 10 Setup of temperature indication 1 From the menu select Printer Setting Temperature and press 2 Select your desired unit of ambient temperature to be shown on the liquid crystal panel and press 8 11 Automatic deletion of print data 1 From the menu select Printer Setting Auto Job Delete and press 2 Select the desired function of Auto Job Delete and press...

Page 230: ...Setting When starting printing during reception of print data if transferring of the print data from your PC is interrupted for a while exceeding the specified time the printer will get into error state If such error occurs with reference to 7 2 1 Print out of the nozzle check pattern checking on the print heads P 198 print a nozzle check pattern to check the print head status As required with ref...

Page 231: ...ll the printed sheets involved in printing operation including test print are counted The display screen shown here has been taken as an example The count of total number of printed sheets cannot be reset 8 15 Display of Temperature Humidity Info On this display screen the ambient temperature and humidity are shown 1 From the menu select Temperature Humidity Info and press 2 Then the ambient tempe...

Page 232: ...ubnet Mask Default Gateway and MAC address 1 From the menu select Confirm network setting and press 2 Select one of the IP Address Subnet Mask Default Gateway and MAC address and press 3 Display either IP Address Subnet Mask Default Gateway or MAC address TIPS The display screen shown here has been taken as an example ...

Page 233: ...and on again 8 18 Display of version On this display screen the firmware s version information Firm Version as well as Data Info and Serial No are shown 1 From the menu select Version and press 2 In the window shown below select one of the Firm Version Data Info and Serial No and press 3 Then one of the Firm Version Data Info and Serial No will appear TIPS Pressing the button causes the currently ...

Page 234: ...rother Industries Ltd 1 Download the firmware s updated data from the website of Brother Industries Ltd 2 On the PC from All Programs in the Start menu select the GTX 4 Firmware Update from Brother GTX 4 Tools 3 Specify the firmware s updated data bwf 4 Make a connection of the USB 2 0 cable or LAN cable between your PC and the printer and update your firmware by performing the on screen procedure...

Page 235: ...se diarrhea or vomiting Avoid causing your eyes or skin to make contact with the ink maintenance solution cleaning solution pretreatment or waste It may cause inflammation In case of contact with eyes do not rub but immediately rinse the eyes with water Keep the liquids out of the reach of children Be sure to wear protective goggles and gloves when handling the grease so that it does not get into ...

Page 236: ...use Remedy Is any error message displayed With reference to 9 3 Error message P 288 eliminate the cause of the error and perform printing once more Does the menu screen still appear on the screen or are you performing the maintenance operation from the menu Please exit the menu Alternatively please wait until the maintenance operation will come to an end Is the automatic head cleaning operation un...

Page 237: ...assword lock function Has your USB flash memory been broken Check to see if it functions properly using your PC or the like Neither uni directional printing nor bi directional printing can be performed Probable Cause Remedy Do the settings of printer driver and printer agree with each other Note that the setting of the printer s setting has priority over the setting of printer driver The printer d...

Page 238: ... volume indication of the ink pouch does not reflect the actual status Probable Cause Remedy Didn t you replace an ink pouch in the way of use If you take out an ink pouch that still has much amount of remaining ink in the way of use then set a different ink pouch or the original used ink pouch back to the printer it can indicate a different volume from the actual remaining volume If you keep on u...

Page 239: ...emperature P 227 change the setting to Enable Normal Horizontal stripe banding is found on printed material Probable Cause Remedy Is there any nozzle that does not eject ink jet droplets Press on the operation panel or perform the head cleaning by selecting Head Cleaning from the menu If this problem is still not remedied follow the instructions of 9 2 1 Recovery action to be taken for such a nozz...

Page 240: ...nk settings P 75 or 5 5 3 For other applications White ink settings P 109 By turning ON the White Color Pause or Color Multiple Pass Printing checkbox extend time before the color ink settles onto the white ink to prevent blurring Try this method to eliminate blurring without weakening the highlight For details of White Color Pause setting procedure refer to 5 3 8 For Graphix Lab White ink advance...

Page 241: ...ring timing correct With reference to 7 4 3 Firing adjustment P 216 make the firing adjustment again It is likely that the setup value is incorrectly set after replacing a print head or the platen with a new one or after adjusting the platen height Is the image enlarged on the printer setting screen When a low resolution image is enlarged on the printer setting screen it may blur or angle the imag...

Page 242: ...Application of pretreatment P 135 apply a proper amount of pretreatment Has the pretreatment been fixated insufficiently With reference to 6 3 4 Fixation of pretreatment P 141 check on an actual temperature of the heat press and its pressure during the fixation stage Is there any nozzle that does not eject ink jet droplets Press on the operation panel or perform the head cleaning by selecting Head...

Page 243: ... soon as possible Is the upper iron on the heat press contaminated during the pretreatment fixation process If the upper iron is contaminated it could roughen the print media T shirt surface by a heat press process to cause fuzziness Clean the upper iron of the heat press with a cloth If the condition persists try using a peel off sheet during the pretreatment fixation process to probably improve ...

Page 244: ...he cleaning solution is leaked from the cleaning liquid tank Probable Cause Remedy Is the main body of printer put aslant With reference to 4 1 Installation of printer P 39 place the printer horizontally level If the problem is still not remedied please contact your dealer Takes longer print time than before Probable Cause Remedy Is the ambient temperature under 18 C 64 4 F Adjust the room tempera...

Page 245: ...cleaner P 187 Is the wiper cleaner dried If the wiper cleaner is dry it may prohibit the wiper s proper function to wipe clean Replacing the wiper cleaner Refer to 7 1 3 Replacing the wiper cleaner P 187 Is the flushing foam floated If the flushing foam is not placed appropriately it may touch the nozzle surface to stop ejection from the nozzle Replace the flushing foam Refer to 7 1 4 Replacing th...

Page 246: ...n the tube that air will go into the head to cause non ejection condition of the nozzle Re install the ink Refer to 9 2 8 Re install the ink P 287 After carrying out appropriate remedial measures listed above make sure the non firing nozzle has been recovered If it has not perform the steps 1 to 5 to recover the non firing nozzle ...

Page 247: ...s performed without a problem Existence or nonexistence of a nozzle that does not eject any ink jet droplets Recovery action Such a nozzle does not exist that does not eject any ink jet droplets If a number of non firing of white head is observed in printing although such non firing problems do not occur in nozzle check pattern printing please contact your dealer If a number of non firing of white...

Page 248: ...blem concerning firing of the print heads Re install the ink Subsequently proceed to 4 More than half of the nozzles of the white heads have a problem concerning firing of the print heads Clean the white heads Subsequently proceed to 4 TIPS For the ink re installing method please refer to 9 2 8 Re install the ink P 287 For details of cleaning method of white heads refer to 9 2 2 White head cleanin...

Page 249: ...ts Leave the printer as it is for about 30 minutes and perform the normal cleaning print out of nozzle check pattern for the third time in a row 2 Check a result of the resultant nozzle check patterns and carry out the following procedures Existence or nonexistence of a nozzle that does not eject any ink jet droplets Recovery action Such a nozzle does not exist that does not eject any ink jet drop...

Page 250: ...ANT Even if the nozzles on the white side have a bit of problem concerning firing since the white ink is ejected on one same spot through multiple nozzles relatively large amount of ink volume will be used and firing problem of a single nozzle will not affect the print quality so much Even in a condition with a problem concerning firing as shown in a print is performed without a problem as shown i...

Page 251: ...or less prepare a new maintenance solution pouch When the white ink pouch runs low on its remaining volume of white ink the Install White Ink After Cleaning function can no longer get started Furthermore there may be cases where the pouch needs to be replaced with a new one during the installation process of white ink If the remaining volume is 400 g 14 1 oz or less prepare a new white ink pouch W...

Page 252: ...tip of the cartridge with a waste cloth non fuzzy cloth X0119 6 Put the maintenance solution pouch in the cartridge Push the tip end of the maintenance solution pouch into the cartridge until it clicks into place Straighten the maintenance solution pouch in such a manner that it will be aligned with the gutter of the lid of the cartridge and mount in position by pulling it with your hand NOTE If t...

Page 253: ... inside the printer 9 Repeat the same process to replace the other white ink cartridge with the maintenance solution pouch 10 On the operation panel press Then the white head cleaning will be performed TIPS White head cleaning will take approximately 25 minutes Perform the Install White Ink After Cleaning operation by following the on screen instructions Place the pouch in a straight alignment wit...

Page 254: ... the maintenance solution cartridge from the printer TIPS The bottom of the cartridge may be soiled with ink W12 W34 X0039 3 Open the cartridge s lid IMPORTANT When opening the lid be sure not to touch the portion a Otherwise it could be damaged Place the entire cartridge on a flat surface push the latches on the bottom surface of the cartridge downward and open the lid a X0042 Maintenance solutio...

Page 255: ...100 times side to side to stir the ink IMPORTANT The white ink cartridge should be held horizontally when shaking it Holding the white ink cartridge upside down or shaking it too roughly could break the ink pouch NOTE Wear the provided gloves when performing this task When the remaining ink level becomes approximately 5 9 in 15 cm shake the cartridge with its cover open and with the edge of the in...

Page 256: ...t of the ink pouch and close the lid a X0182 X0078 X0142 8 Close the lid and put the white ink cartridge in position inside the printer IMPORTANT W12 and W34 cartridges should correctly be placed in their original locations Wrongly placed cartridges could cause a printer malfunction 9 Repeat the same process to replace the other maintenance solution cartridge with the white ink pouch 10 Check the ...

Page 257: ...head nozzle it may result in the printer malfunction 2 From the menu select Maintenance Maintenance Part Clean Replace and press IMPORTANT If any other error or message is displayed on the operation panel or warning message window follow the message to solve the problem then perform the cleaning TIPS Pressing causes the platen to start moving Do not put anything around the platen 3 Follow the on s...

Page 258: ...nually move the carriage to such a position that you can perform the cleaning with ease IMPORTANT Be sure not to bring corner edges of the clean stick R into contact with the nozzle surface Avoid roughly rubbing the nozzle surface The used clean stick R should be disposed of and should not be reused X0067 8 Close the front cover turn on the power 9 From the menu select Head Cleaning Powerful Clean...

Page 259: ...ANT If any other error or message is displayed on the operation panel or warning message window follow the message to solve the problem then perform the cleaning TIPS Pressing causes the platen to start moving Do not put anything around the platen 3 Follow the on screen message and turn off the power IMPORTANT Please complete the task within 20 minutes in order to prevent the print heads from dryi...

Page 260: ...e surface of print head Manually move the carriage to such a position that you can perform the cleaning with ease IMPORTANT Be sure not to bring the clean stick R into contact with the nozzle surface The used clean stick R should be disposed of and should not be reused X0180 8 Close the front cover turn on the power 9 From the menu select Head Cleaning Powerful Cleaning All Print Heads and press N...

Page 261: ...261 Troubleshooting X0181 Cleaning conditions Pre cleaning state Post cleaning state ...

Page 262: ...tallation should be performed after replacing the filters If the ink level is low make a new ink pouch available for use 1 Prepare the supplied gloves and optional filter 2 From the menu select Maintenance Exchange Filter and press 3 From Black Yellow Cyan and Magenta select non firing color and press TIPS Pressing causes the platen to start moving Do not put anything around the platen 4 Follow th...

Page 263: ...install the filter with the stamped side facing the cartridge side tube X0176 11 Remove the waste cloth from under the filter 12 Close the front cover turn on the power NOTE Dispose of any waste resulting from the replacement in accordance with applicable laws and ordinances 13 Perform the Filter exchange after ink Load operation by following the on screen instructions TIPS When replacing multiple...

Page 264: ...g the print head If the ink level is low make a new ink pouch available for use Replacement procedures for print head on the color side 1 From the menu select Maintenance Head Replacement Color and press TIPS Pressing causes the platen to start moving Do not put anything around the platen 2 Follow the on screen message and turn off the power IMPORTANT Please complete the task within 20 minutes in ...

Page 265: ...e When you replace the print head be sure to move the carriage manually to the position of platen at the center of the printer before starting the replacement If you perform the mounting of the head when the carriage is directly above the maintenance unit it may damage the maintenance unit or the heads NOTE For a proper work operation be sure to wear the printer provided gloves X0070 7 Remove the ...

Page 266: ...int head from its case IMPORTANT When removing the print head be careful not to touch the nozzle surface at the bottom of the head Otherwise it may cause poor printing TIPS Sometimes you may find it hard to remove the print head when you try to open the lock of a part If it is hard use both hands to remove it X0069 Lock Print head Case Print head a part ...

Page 267: ...ith ink refilled care must be taken not to mistake white for color When placing the print head in position be careful not to move the carriage as much as possible Your hand may be caught in the carriage and injured In addition the tubes may be rolled together possibly damaging them When you mount d push it down from the top Otherwise you may get your finger caught in it and get injured TIPS If the...

Page 268: ...4 13 Place the resin cover back onto the carriage board and engage the two latches properly 14 Make the wiring arrangement of flat cable as illustrated in b and secure it in place with the hold down clip for the cable b X0130 Flat cable Resin cover Hold down clip for cable ...

Page 269: ...acing Head Color and press Perform the work operation by following the on screen instructions TIPS After the procedures are completed the current screen will go back to the standby mode screen 19 Adjust the carriage speed TIPS For details refer to 7 4 1 CR Carriage speed adjustment P 214 20 Perform the V rating settings configuration TIPS Please refer to 7 4 2 V rating setting P 215 21 Adjust the ...

Page 270: ...uch at its empty level before its expiry date can also be used A capping pouch or a white ink pouch at its empty level should be ready for use TIPS Perform the work operation by following the on screen instructions Pressing causes the platen to start moving Do not put anything around the platen 2 Remove the white ink cartridge from the printer TIPS The bottom of the cartridge may be soiled with in...

Page 271: ...artridge and mount in position by pulling it with your hand NOTE If the edge of the ink pouch is bent or undulating significantly make it straight with your hand X0049 6 Put the capping pouch in its correct position CAUTION Avoid touching the portion a of cartridge Otherwise you may cut your hand X0041 a 7 Close the lid and put the capping cartridge in position inside the printer 8 Repeat the same...

Page 272: ...ower IMPORTANT Please complete the task within 20 minutes in order to prevent the print heads from drying up 10 Open the front cover X0050 11 Remove the upper case of a new print head 12 Remove four caps from the new print head X0068 Upper case Cap Print head Front cover ...

Page 273: ...ld remove the tube and leak the contained ink When you replace the print head be sure to move the carriage manually to the position of the platen at the center of the printer before starting the replacement If you perform the mounting of the head when the carriage is directly above the maintenance unit it may damage the maintenance unit or the heads NOTE For a proper work operation be sure to wear...

Page 274: ...int head from its case IMPORTANT When removing the print head be careful not to touch the nozzle surface at the bottom of the head Otherwise it may cause poor printing TIPS Sometimes you may find it hard to remove the print head when you try to open the lock of a part If it is hard use both hands to remove it X0069 Case Print head a part Lock Print head ...

Page 275: ...h ink refilled care must be taken not to mistake white for color When placing the print head in position be careful not to move the carriage as much as possible Your hand may be caught in the carriage and injured In addition the tubes may be rolled together possibly damaging them When you mount d push it down from the top Otherwise you may get your finger caught in it and get injured TIPS If the p...

Page 276: ...X0136 20 Make the wiring arrangement of flat cable as shown here and secure it in place with the hold down clip for the cable 21 Place the resin cover back onto the carriage board and engage the two latches properly X0137 Flat cable Resin cover Hold down clip for cable ...

Page 277: ...e menu select Maintenance Install Ink after Replacing Head White and press Perform the work operation by following the on screen instructions TIPS When the white ink pouch runs low on its remaining volume of white ink the Install Ink after Replacing Head function can no longer get started Furthermore there may be cases where the pouch needs to be replaced with a new one during the installation pro...

Page 278: ... cartridge until it clicks into place Straighten the ink pouch in such a manner that it will be aligned with the gutter of the lid of cartridge and mount in position by pulling it with your hand NOTE If the edge of the ink pouch is bent or undulating significantly make it straight with your hand X0049 29 Put the white ink pouch in its correct position and close the lid CAUTION Avoid touching porti...

Page 279: ...ided gloves when performing this task When the remaining ink level becomes approximately 5 9 in 15 cm shake the cartridge with its cover open and with the edge of the ink pouch slightly winded to make the ink easier to stir X0040 White Ink Cartridge Ink pouch Edge of the rib Remaining ink volume should be approx 5 9 in 15 cm Shake 100 times for approx 50 seconds Swing distance should be approx 2 i...

Page 280: ...n opening the lid place the entire cartridge on a flat surface push the latches on the bottom surface of the cartridge downward and open the lid When setting the ink pouch avoid unevenness or wrinkles on the pouch When opening the lid be sure not to touch the portion a Otherwise it could be damaged NOTE If the remaining ink level is low hold the sagged part of the ink pouch and close the lid a X01...

Page 281: ...ed with a new one TIPS After the procedures are completed the current screen will go back to the standby mode screen 35 Adjust the carriage speed TIPS For details refer to 7 4 1 CR Carriage speed adjustment P 214 36 Perform the V rating settings configuration TIPS Please refer to 7 4 2 V rating setting P 215 37 Adjust the ejection timing of the print head TIPS For details refer to 7 4 3 Firing adj...

Page 282: ...lete the task within 20 minutes in order to prevent the print heads from drying up When the task will take more than 20 minutes to complete after attaching the flushing receiver wiper cleaner and wiper close the front cover and turn on the power then select Maintenance Part Clean Replace again to restart the task Then a head cleaning will be performed to prevent any ink from drying up 4 Open the f...

Page 283: ...p off from the hole on the bottom of flushing receiver Press a waste cloth against the bottom surface and lift the flushing receiver vertically to remove it X0057 7 Remove the spring under the wiper from the maintenance unit latch X0149 Flushing receiver Front cover Wiper Spring Latch Waste cloth Waste cloth ...

Page 284: ...iper from the maintenance unit IMPORTANT There are two protruded parts underneath Thoroughly remove the wiper not to damage these parts X0150 9 Insert a new wiper into the printer from above X0151 Wiper Protrusion Protrusion Wiper Wiper ...

Page 285: ... it leftward and put it in place TIPS During this process it is recommended to also replace the wiper cleaner with a new one First insert the shaft from above Then fold it to the left press the area with the PUSH indication until a clicking sound is heard and get the latch into position X0056 Wiper cleaner Shaft Shaft Wiper Spring Latch Latch Latch ...

Page 286: ...t TIPS Direct its orientation with a hole on the bottom to the front 13 Close the front cover 14 Turn on the power NOTE Dispose of any waste resulting from the replacement in accordance with applicable laws and ordinances TIPS Then the head cleaning will be performed to prevent any ink from drying up ...

Page 287: ...ct Maintenance Initial Ink Installation and press 3 Press to select one of the options All Colors All Whites All Print Heads Black Yellow Cyan Magenta White 1 or White 2 4 and press 4 According to the message displayed on the operation panel press Initial ink installation will be operated TIPS Estimated time to complete the process is 15 minutes for White 1 and White 2 4 and 10 minutes for Black a...

Page 288: ...ce to 10 1 Apparatus P 315 increase the room temperature 1061 Temp High The ambient temperature rises above the scope covered by its warranty for the best print result With reference to 10 1 Apparatus P 315 decrease the room temperature 1064 Humidity too Low The humidity decreases below the scope covered by its warranty for the best print result With reference to 10 1 Apparatus P 315 increase the ...

Page 289: ... 9 2 2 White head cleaning P 251 conduct the Install White Ink After Cleaning 1202 Remove the White Ink Cartridge and shake it The white ink needs to be stirred With reference to 6 2 3 Daily agitation of the white ink P 127 stir the white ink Pressing after the stirring causes the White Ink Refilling function to be put into execution 1210 Exhaust Fan Stop The exhaust fan is not working Make note o...

Page 290: ...on 2003 Cartridge Not Set Yellow No yellow ink cartridge exists Place the yellow ink cartridge in position 2004 Cartridge Not Set White 12 No white 12 ink cartridge exists Place the white ink cartridge in position 2005 Cartridge Not Set White 34 No white 34 ink cartridge exists Place the white ink cartridge in position 2020 No Ink Black The black ink pouch is empty Replace the old black ink pouch ...

Page 291: ... the color side Make note of their error code and error message and please notify it to your dealer 2037 Machine Error It is the read out trouble of an ink pouch on the white side Make note of their error code and error message and please notify it to your dealer 2041 No Wiper Cleaner CMYK There is no wiper cleaner on the color side Place a wiper cleaner in position on the color side 2042 No Wiper...

Page 292: ...memory into the slot wait for a couple of seconds and perform the operation Insert a USB flash memory into the slot again If the problem still persists check on the format and type of the USB flash memory For details refer to 9 1 Troubleshooting instructions P 236 2101 Not Enough Area At the writing stage to the USB flash memory there is not enough free space to store the data Use your PC to check...

Page 293: ...t to the white 34 cartridge Set the ink pouch to the white 34 cartridge 2214 Ink Pouch Set White12 Although a maintenance solution pouch is needed an ink pouch is set to the white 12 cartridge Set the maintenance solution pouch to the white 12 cartridge 2215 Ink Pouch Set White34 Although a maintenance solution pouch is needed an ink pouch is set to the white 34 cartridge Set the maintenance solut...

Page 294: ...tween your PC and the printer Make sure that your PC is connected to the printer and start communication between your PC and the printer once again If the problem is still not remedied restart your PC and the printer If the problem still persists please contact your dealer 3013 PC Data Error It is the communication error between your PC and the printer Make sure that your PC is connected to the pr...

Page 295: ...u have created a larger image than the specified paper size and tried to print out a part of it in the printer among others Check on the ARX4 file by means of GTX 4 File Viewer For example please confirm the print range and paper size for your software application through the Print Preview function etc of Photoshop 3408 PC Data Error too large The print data capacity is too large Make note of thei...

Page 296: ...start the printer and try to operate it once again For details refer to 9 1 Troubleshooting instructions P 236 4103 USB flash drive Access Error File search has ended up in failure Check on the content of USB flash memory Insert a USB flash memory into the slot again and perform the required operation once more If the problem is still not remedied restart the printer and try to operate it once aga...

Page 297: ... In the event that this error is displayed after suspending the updating of firmware please start the updating operation over from the beginning If the problem still persists please contact your dealer 4202 Machine Error Abnormal indication is found in the language data on the LCD screen In the event that this error is displayed after suspending the updating of firmware please start the updating o...

Page 298: ...error message and please notify it to your dealer 5001 Machine Error A timeout has occurred at the time of initialization Make note of the error code and error message and please notify it to your dealer 5010 PC Data Error An error is detected in the current print data being run Press to clear the error Create the print data again on the PC to load it to the printer and try the print operation aga...

Page 299: ...ur dealer 5233 Machine Error It is the communication error between the main board and the maintenance unit Check to see if there is any source near the printer that produces a loud noise If the problem still persists even after restarting the printer please contact your dealer 5240 Machine Error It is the communication error between the main board and the maintenance unit Check to see if there is ...

Page 300: ...on error between the main board and the maintenance unit on the color side Check to see if there is any source near the printer that produces a loud noise If the problem still persists even after restarting the printer please contact your dealer 5311 Machine Error It is the communication error between the main board and the maintenance unit on the color side Check to see if there is any source nea...

Page 301: ...ase contact your dealer 5333 Machine Error The wiper of the maintenance unit on the color side malfunctions Check to see if the wiper is properly installed and there is no obstacle around the wiper or wiper cleaner If the problem still persists even after restarting the printer please contact your dealer 5340 Machine Error The wiper of the maintenance unit on the color side malfunctions Check to s...

Page 302: ...en the main board and the maintenance unit on the color side which is associated with the updating of firmware Check to see if there is any source near the printer that produces a loud noise Restart the printer and update the firmware again If the problem still persists please contact your dealer 5355 Machine Error It is the communication error between the main board and the maintenance unit on th...

Page 303: ...the white side Check to see if there is any source near the printer that produces a loud noise If the problem still persists even after restarting the printer please contact your dealer 5404 Machine Error It is the communication error between the main board and the maintenance unit on the white side Check to see if there is any source near the printer that produces a loud noise If the problem stil...

Page 304: ...maintenance unit on the white side malfunctions If the problem still persists even after restarting the printer please contact your dealer 5423 Machine Error The cam of the maintenance unit on the white side malfunctions If the problem still persists even after restarting the printer please contact your dealer 5430 Machine Error The wiper cleaner of the maintenance unit on the white side malfuncti...

Page 305: ...ing of firmware Check to see if there is any source near the printer that produces a loud noise Restart the printer and update the firmware again If the problem still persists please contact your dealer 5451 Machine Error It is an internal error of the maintenance unit on the white side which is associated with updating of firmware Check to see if there is any source near the printer that produces...

Page 306: ...er and update the firmware again If the problem still persists please contact your dealer 5459 Machine Error It is an internal error of the maintenance unit on the white side which is associated with updating of firmware Restart the printer and update the firmware again If the problem still persists please contact your dealer 5461 Machine Error When the solenoid is in operation there is a mismatch...

Page 307: ...se If the problem still persists even after restarting the printer please contact your dealer 5491 Machine Error It is the internal error of the maintenance unit on the white side Check to see if there is any source near the printer that produces a loud noise If the problem still persists even after restarting the printer please contact your dealer 5501 Machine Error The sub tank of black ink is n...

Page 308: ...near the printer that produces a loud noise If a USB flash memory is inserted into the printer remove the memory first and then restart the printer If the problem still persists even after restarting the printer please contact your dealer 5804 Machine Error It is the communication error between the main board and the panel board or the head board Check to see if there is any source near the printe...

Page 309: ...e Error Up button is out of working order Ascertain whether or not something is placed on the operation panel For help please contact your dealer 6038 Machine Error Head cleaning button is out of working order Ascertain whether or not something is placed on the operation panel For help please contact your dealer 6039 Machine Error MENU OK button is out of working order Ascertain whether or not som...

Page 310: ... rotation has been detected Check to see if something gets caught in the carriage or any foreign object exists inside the printer With reference to 7 1 5 Cleaning the internal area of printer P 192 perform the cleaning If the problem still persists please contact your dealer 6108 Machine Error Abnormal decrease in the speed of carriage has been detected Check to see if something gets caught in the...

Page 311: ...ps at an incorrect position With reference to 7 1 5 Cleaning the internal area of printer P 192 perform the carriage cleaning With reference to 7 4 1 CR Carriage speed adjustment P 214 perform the carriage speed adjustment 6133 Machine Error It indicates an error in the carriage speed adjustment reverse motion Check to see if something gets caught in the carriage or any foreign object exists insid...

Page 312: ...ailure in the white heads Ascertain whether or not the cable for the heads is disconnected If the problem still persists even after reactivating the printer please contact your dealer 7000 Machine Error It is the system call error Make note of the error code and error message and please notify it to your dealer 7012 Machine Error Firmware internal error occurred If the problem still persists even ...

Page 313: ...h memory into the insertion slot of the printer 2 Press on the operation panel located on the left side of printer to go to the menu 3 Press select Maintenance Log copy to USB and press 4 Then the print button stops blinking and the log file writing operation will be completed when you hear the sound of pong IMPORTANT Never remove the USB flash memory from the printer when the print button is blin...

Page 314: ...he PC from All Programs in the Start menu select the GTX 4 Maintenance from Brother GTX 4 Tools 2 After the window shown below appears select the Log Acquisition and click Next 3 Perform the required operation by following the on screen instructions in the dialog box ...

Page 315: ...ironmental requirements Operation assurance range Environmental range where the printer can be operated Temperature 10 to 35 C 50 to 95 F Humidity 20 to 85 No condensation should occur Printing guaranteed range Environmental range where sufficient printing quality can be secured Temperature 18 to 30 C 64 4 to 86 F Humidity 35 to 85 No condensation should occur Keeping your printer Temperature 0 to...

Page 316: ...T32 formatted USB memory of which storage capacity is 2 GB to 32 GB in total and a USB memory without security functions such as password lock function Min operating environment CPU with 2 GHz or above RAM with 4 GB or above Display resolution XGA 1024 x 768 or higher Recommended application software for high level image editing CorelDRAW X7 X8 Adobe Photoshop CS6 CC Adobe Illustrator CS6 CC and A...

Page 317: ...re 0 to 40 C 32 to 104 F Cautions for storage Store them in a place where they are not exposed to direct sunlight Keep them out of the reach of children Store them away from fire heat and oxidized substance Content 500 cc External dimensions in transport condition 2 piece set 20 4 in width x 5 0 in depth x 3 7 in height 518 mm width x 126 mm depth x 93 mm height 12 piece set 21 2 in width x 10 9 i...

Page 318: ...ght 480 mm width x 340 mm depth x 345 mm height 10 3 4 Pretreatment Name Pretreatment Use expiration date Expiration date on the outer case supposing storage at normal temperature Storage temperature 0 to 40 C 32 to 104 F Cautions for storage Store them in a place where they are not exposed to direct sunlight Keep them out of the reach of children Store them away from fire heat and oxidized substa...

Page 319: ...X 4Y20 GCX 4Y50 Platen sheet 14X16 SB6667 Youth platen X 10 x12 254 x 305mm SB6998 White ink pouch 500 cc 2 piece set GCX 4W50 Platen sheet 10X12 SB6999 Cleaning solution 1 9 kg 4 2 lb GCX 4E02 Baby platen X 7 x8 178 x 203mm SB7001 Pretreatment 5 kg 11 lb 20 kg 44 lb GCX 4P05 GCX 4P20 Platen sheet 7X8 SB7002 Pretreatment roller SB1290 Maintenance solution pouch 700 cc GCX 4S70 Bottle ASSY waste in...

Page 320: ...lightly from the actual product purchased as a result of product improvements http www brother com 1 5 Kitajizoyama Noda cho Kariya 448 0803 Japan 2017 Brother Industries Ltd All Rights Reserved This is the original instructions GTX 422 I7061133F E 2017 07 F 1 ...

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