312
Troubleshooting
Error code
Error message
Description
Remedy
6230 [Machine
Error]
It refers to abnormal voltage
in the color heads.
Ascertain whether or not the cable for the heads is
disconnected.
With reference to "7-1-5. Cleaning the internal area
of printer >>P.192", perform the cleaning.
If the problem still persists, please contact your
dealer.
6231 [Machine
Error]
It refers to abnormal voltage
in the white heads.
Ascertain whether or not the cable for the heads is
disconnected.
With reference to "7-1-5. Cleaning the internal area
of printer >>P.192", perform the cleaning.
If the problem still persists, please contact your
dealer.
6240 [Machine
Error]
It refers to FFC failure in the
color heads.
Ascertain whether or not the cable for the heads is
disconnected.
If the problem still persists even after restarting the
printer, please contact your dealer.
6241 [Machine
Error]
It refers to FFC failure in the
white heads.
Ascertain whether or not the cable for the heads is
disconnected.
If the problem still persists even after reactivating
the printer, please contact your dealer.
7000
[Machine Error]
It is the system call error.
Make note of the error code and error message,
and please notify it to your dealer.
7012 [Machine
Error]
Firmware internal error
occurred.
If the problem still persists even after restarting the
printer, please contact your dealer after noting the
error code and message displayed.
7013 [Machine
Error]
It is the general program
error.
Make note of the error code and error message,
and please notify it to your dealer.
7015 [Machine
Error]
Because the ongoing print
operation remains unfinished,
the next print data cannot be
printed out.
Send any print data to the printer while the printer
is not performing the printing operation.
In the event that other error codes than those that are mentioned above are displayed or that any of the
above-mentioned errors cannot be remedied even by following the troubleshooting procedures, please contact your
dealer for help.
