294
Troubleshooting
Error code
Error message
Description
Remedy
3002 [PC
Data
Error]
The GT has received an
unsupported data.
Make sure that your PC is connected to the printer,
and resend the print data. If you have trouble in
sending the data, restart your PC and the printer.
3003 [PC
Data
Error]
The version of printer driver
disagrees with the firmware's
version.
Update the firmware of the PC's printer driver as
well as firmware of the printer to the latest version.
3004 [PC
Data
Error]
It is the communication error
between your PC and the
printer.
Ascertain whether the updated data of firmware
you try to send is correct or not.
Make sure that your PC is connected to the printer,
and start communication between your PC and the
printer once again. If the problem is still not
remedied, restart your PC and the printer.
If the problem still persists, please contact your
dealer.
3005
[PC Data Error]
It is the communication error
between your PC and the
printer.
Make sure that your PC is connected to the printer,
and start communication between your PC and the
printer once again. If the problem is still not
remedied, restart your PC and the printer.
If the problem still persists, please contact your
dealer.
3010
[PC Data Error]
It is the communication error
between your PC and the
printer.
Make sure that your PC is connected to the printer,
and start communication between your PC and the
printer once again. If the problem is still not
remedied, restart your PC and the printer.
If the problem still persists, please contact your
dealer.
3013
[PC Data Error]
It is the communication error
between your PC and the
printer.
Make sure that your PC is connected to the printer,
and start communication between your PC and the
printer once again. If the problem is still not
remedied, restart your PC and the printer.
If the problem still persists, please contact your
dealer.
3014
[PC Data Error]
It is the communication error
between your PC and the
printer.
Make sure that your PC is connected to the printer,
and start communication between your PC and the
printer once again. If the problem is still not
remedied, restart your PC and the printer.
If the problem still persists, please contact your
dealer.
3015
[Can no longer receive
data]
Too many print data has been
sent from the PC during the
print operation.
Number of the print data should be up to 99 during
any print operation.
3100
[PC Data Error (with
White)]
Such print data that uses the
white ink was sent to the
printer which is placed in the
white ink pause mode.
On the setting screen of printer driver, verify that
the ink selection is set to [Color Ink Only].
While the white ink pause mode remains active,
any print data in which the white ink is included
cannot be received.