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Troubleshooting

Printer Jam or Paper Jam

> Paper is Jammed in the Front of the Machine (Jam

B Front)

Paper is Jammed in the Front of the Machine (Jam B Front)

If the LCD displays

[Jam B Front]

[Repeat Jam B Front]

, follow these steps:

1. Unplug the machine from the electrical socket.
2. Pull the paper tray (1) completely out of the machine.

3. Pull the two green levers inside the machine to release the jammed paper.

4. Slowly pull out the jammed paper (1).

426

Summary of Contents for DCP-J785DW

Page 2: ...dia 45 Load Documents 54 Load Documents in the Automatic Document Feeder ADF 55 Load Documents on the Scanner Glass 57 Unscannable Area 59 Print 60 Print from Your Computer Windows 61 Print a Photo Windows 62 Print a Document Windows 63 Cancel a Print Job Windows 64 Print More Than One Page on a Single Sheet of Paper N in 1 Windows 65 Print as a Poster Windows 66 Print on Both Sides of the Paper A...

Page 3: ...s from ControlCenter2 Macintosh 122 Scan from Your Computer Windows 125 Scan Using ControlCenter4 Home Mode Windows 126 Scan Using ControlCenter4 Advanced Mode Windows 141 Scan Using Nuance PaperPort 14 or Other Windows Applications 156 Scan Using Windows Photo Gallery or Windows Fax and Scan 160 Install BookScan Enhancer and Whiteboard Enhancer Windows 164 Scan from Your Computer Macintosh 165 Sc...

Page 4: ...e Answering Device 276 External and Extension Telephones 280 Fax Reports 286 Set the Transmission Verification Report s Style 287 Set the Fax Journal s Interval Period 288 PC FAX 289 PC FAX for Windows 290 PC FAX for Macintosh 314 PhotoCapture Center 317 Print Photos Directly from Media 318 Compatible Memory Cards and USB Flash Drives 319 Important Information about PhotoCapture Center 320 Print P...

Page 5: ...nt with Google Cloud Print 382 Print with AirPrint 383 Print with Mopria 384 Print and Scan from a Mobile Device 385 Print and Scan Using Near Field Communication NFC 386 ControlCenter 387 ControlCenter4 Windows 388 Change the Operation Mode in ControlCenter4 Windows 389 Scan Using ControlCenter4 Home Mode Windows 391 Scan Using ControlCenter4 Advanced Mode Windows 392 Set Up the Brother Machine U...

Page 6: ...llers 474 Clean the Paper Pick up Rollers 476 Check Your Brother Machine 477 Check the Print Quality 478 Check the Print Alignment from Your Brother Machine 481 Check the Ink Volume 482 Monitor Machine Status from Your Computer Windows 483 Monitor Machine Status from Your Computer Macintosh 488 Correct the Paper Feed to Clear Vertical Lines 490 Pack and Ship Your Brother Machine 491 Machine Settin...

Page 7: ...Home Before You Use Your Brother Machine Before You Use Your Brother Machine Applicable Models Definitions of Notes Trademarks Important Note 1 ...

Page 8: ...e Your Brother Machine Applicable Models Applicable Models This User s Guide applies to the following models 2 7 inch Touchscreen LCD models DCP J785DW MFC J985DW Related Information Before You Use Your Brother Machine 2 ...

Page 9: ...ly hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Tips icons provide helpful hints and supplementary information Electrical Hazard icons alert you to possible electrical shock Bold Bold style identifies buttons on the machine s control p...

Page 10: ...ndroid Market Google Cloud Print Google Drive Picasa Web Albums Google Play and Google Chrome are trademarks of Google Inc Use of these trademarks are subject to Google Permissions Mozilla and Firefox are registered trademarks of the Mozilla Foundation UNIX is a registered trademark of The Open Group in the United States and other countries Linux is the registered trademark of Linus Torvalds in th...

Page 11: ...s Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2 In this User s Guide the LCD messages of the MFC J985DW are used unless otherwise specified In this User s Guide the illustrations of the MFC J985DW are used unless otherwise specified Unless otherwise specified the screens in this manual are from Windows 7 and OS X v10 9 x Screens on your computer may vary de...

Page 12: ...ction to Your Brother Machine Introduction to Your Brother Machine Before Using Your Machine Control Panel Overview LCD Overview Settings Screen Overview Navigate the Touchscreen Access Brother Utilities Windows 6 ...

Page 13: ...g or receiving a fax into memory or while scanning a document into the computer Fax sending will not be stopped during printing from your computer However when the machine is copying or receiving a fax on paper it pauses the printing operation and then continues printing when copying or fax receiving has finished DCP models do not support the fax feature Firewall Windows If your computer is protec...

Page 14: ... and install Brother iPrint Scan to your Android device to use this feature Make sure the NFC settings of both your Brother machine and your Android device are set to On 2 2 7 67 5 mm Touchscreen Liquid Crystal Display LCD Access menus and options by pressing them on this Touchscreen Adjust the angle of the Touchscreen LCD and Touchpanel by lifting it 3 Touchpanel Back Press to go back to the prev...

Page 15: ...d an external telephone or TAD it is always available If you turn the machine off using it will still clean the print head periodically to maintain print quality To prolong print head life provide better ink efficiency and maintain print quality keep your machine connected to a power source at all times Related Information Introduction to Your Brother Machine Print and Scan Using Near Field Commun...

Page 16: ...ome Screen 2 provides access to additional features such as Photo Web and Apps operations 1 Date Time Displays the date and time set on the machine 2 Quiet Mode This icon appears when the Quiet Mode setting is set to On The Quiet Mode setting can reduce printing noise When Quiet Mode is turned on the print speed becomes slower 3 Wireless Status Each icon in the following table shows the wireless n...

Page 17: ...ess the Ink menu When an ink cartridge is near the end of its life or having a problem an error icon is displayed on the ink colour 6 Settings Press to access the Settings menu 7 Modes Fax Press to access Fax mode Copy Press to access Copy mode Scan Press to access Scan mode Photo Press to access Photo mode Web Press to connect the Brother machine to an Internet service For more information see th...

Page 18: ...stored in the memory Press View to view the faxes on the Touchscreen 10 Warning icon 10 The warning icon appears when there is an error or maintenance message press Detail to view it and then press to return to Ready mode This product adopts the font of ARPHIC TECHNOLOGY CO LTD DCP J785DW There are two Home screens that you can access by pressing d or c From the Home screens you can access Wi Fi s...

Page 19: ...ng noise When Quiet Mode is turned on the print speed becomes slower 2 Wireless Status Each icon in the following table shows the wireless network status Your machine has not been connected to the wireless access point Press this button to configure wireless settings For more information see the Quick Setup Guide Wireless network is connected A three level indicator in each of the Home screens dis...

Page 20: ... is displayed on the ink colour 5 Settings Press to access the Settings menu 6 Modes Copy Press to access Copy mode Scan Press to access Scan mode Photo Press to access Photo mode Web Press to connect the Brother machine to an Internet service For more information see the Web Connect Guide solutions brother com manuals Apps Press to connect the Brother machine to the Brother Apps service For more ...

Page 21: ...ess to return to Ready mode This product adopts the font of ARPHIC TECHNOLOGY CO LTD Related Information Introduction to Your Brother Machine Message from Brother Reduce Printing Noise Reset Functions Reset Your Brother Machine Check the Ink Volume Settings Screen Overview Error and Maintenance Messages 15 ...

Page 22: ...essage from Brother Message from Brother If you use Brother Web Connect and New Function Notice is set to On notifications about cloud services will appear on the Home screen Check for new notifications by pressing Detail Related Information LCD Overview 16 ...

Page 23: ...menu 3 Quiet Mode Displays the Quiet Mode setting Press to access the Quiet Mode menu When this menu is set to On is displayed on the Home screen 4 Date Time Displays the date and time Press to access the Date Time menu 5 Wi Fi Press to set up a wireless network connection If you are using a wireless connection a three level indicator on the screen displays the current wireless signal strength 6 P...

Page 24: ...Mode Displays the current Receive Mode Fax Fax Only Fax Tel External TAD Manual 5 Date Time Displays the date and time Press to access the Date Time menu 6 Wi Fi Press to set up a wireless network connection If you are using a wireless connection a three level indicator on the screen displays the current wireless signal strength 7 Tray Setting Press to access the Tray Setting menu Use options in t...

Page 25: ...eatures and their available options Press d c or a b to scroll through them IMPORTANT DO NOT press the Touchscreen with a sharp object such as a pen or stylus It may damage the machine DO NOT touch the Touchscreen immediately after plugging in the power cord or turning on the machine Doing this may cause an error Related Information Introduction to Your Brother Machine 19 ...

Page 26: ...s Windows 8 Tap or click Brother Utilities either on the Start screen or the desktop Windows 8 1 Move your mouse to the lower left corner of the Start screen and click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 Click All apps Brother Brother Utilities 2 Select your mac...

Page 27: ...indows 8 1 Move your mouse to the lower left corner of the Start screen and click if using a touch based device swipe up from the bottom of the Start screen to bring up the Apps screen When the Apps screen appears tap or click Brother Utilities Windows 10 Click All apps Brother Brother Utilities 2 Click the drop down list and then select your model name if not already selected Click Tools in the l...

Page 28: ...Home Paper Handling Paper Handling Load Paper Load Documents 22 ...

Page 29: ...Paper in the Paper Tray Load Photo or Photo L Paper in Photo Paper Tray Load Paper in the Manual Feed Slot Unprintable Area Paper Settings Acceptable Paper and Other Print Media Error and Maintenance Messages Paper Handling and Printing Problems 23 ...

Page 30: ...per Handling Load Paper Load Paper in the Paper Tray Load Paper in the Paper Tray Load Cut Sheet Paper or Photo 2L Paper in the Paper Tray Load Photo Paper in the Paper Tray Load Envelopes in the Paper Tray 24 ...

Page 31: ...ze and Paper Type settings if needed following the on screen instructions Load only one size and type of paper in the paper tray at a time When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray complet...

Page 32: ... jams and misfeeds Always make sure the paper is not curled or wrinkled 6 Gently load paper in the paper tray with the printing surface face down Make sure the paper is flat in the tray and the paper length guide 1 touches the edges of the paper 1 26 ...

Page 33: ...e it with the paper you are adding Always fan the stack of paper well to prevent the machine from feeding multiple pages 7 Gently adjust the paper width guides 1 to fit the paper Make sure the paper guides touch the edges of the paper 1 8 Close the output paper tray cover 9 Slowly push the paper tray completely into the machine 10 While holding the paper tray in the machine pull out the paper supp...

Page 34: ...Related Information Load Paper in the Paper Tray Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type 28 ...

Page 35: ...tings if needed following the on screen instructions Load only one size and type of paper in the paper tray at a time When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completely out of the machin...

Page 36: ...ng surface face down Loading more than 20 sheets of photo paper may cause paper jams 7 Gently adjust the paper guides 1 to fit the paper Make sure the paper width guides touch the edges of the paper and the paper is flat in the tray 1 8 Slowly push the paper tray completely into the machine 30 ...

Page 37: ...l out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 Related Information Load Paper in the Paper Tray Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type 31 ...

Page 38: ... or the paper size setting on your computer Before loading envelopes in the tray press the corners and sides of the envelopes to make them as flat as possible See Related Information 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray completely out of the machine 3 Open the output paper tray cover 1 1 4 Load up to 10 envelopes in the paper t...

Page 39: ... tray cover 6 Slowly push the paper tray completely into the machine 7 While holding the paper tray in the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 Related Information Load Paper in the Paper Tray About Envelopes Change the Check Paper Size Setting 33 ...

Page 40: ... Choose the Right Print Media Change the Paper Size and Paper Type 34 ...

Page 41: ...er Size and Paper Type settings if needed following the on screen instructions Load only one size and type of paper in the paper tray at a time When you load a different paper size in the tray you must change the Paper Size setting in the machine or the paper size setting on your computer 1 If the paper support flap 1 is open close it and then close the paper support 2 2 1 2 Pull the paper tray co...

Page 42: ... paper support flap when using the photo paper tray Otherwise it is difficult to take out the printouts IMPORTANT When you have finished printing photos return the photo paper tray to the Normal printing position If you do not you will get a No Paper Fed error when you use cut sheet paper Photo Paper Tray in the Normal printing position Photo Paper Tray in the Photo printing position Related Infor...

Page 43: ... Paper Handling and Printing Problems 37 ...

Page 44: ...et at a time The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot 1 Open the manual feed slot cover 2 Lift up the paper support 3 Slide the manual feed slot paper guides to fit the width of the paper you are using 4 Load only one sheet of paper in the manual feed slot with the printing surface face up 38 ...

Page 45: ...n the illustration See Related Information IMPORTANT DO NOT load more than one sheet of paper in the manual feed slot at any time Doing this may cause a paper jam When printing multiple pages do not feed the next sheet of paper until the Touchscreen displays a message instructing you to feed the next sheet 39 ...

Page 46: ...into place and then unfold the paper support flap 2 2 1 If the document does not fit on one sheet the machine will prompt you to load another sheet of paper Place another sheet of paper in the manual feed slot and then press OK on the Touchscreen Make sure printing has finished before you close the manual feed slot cover When paper is placed in the manual feed slot the machine always prints from t...

Page 47: ...nd envelopes The machine can print in the shaded areas of cut sheet paper only when the Borderless print feature is available and turned on Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet 3 mm 3 mm 3 mm 3 mm Envelopes 12 mm 3 mm 12 mm 3 mm The Borderless print feature is not available for envelopes and 2 sided printing Related Information Load Paper Paper Handling and Printing Pr...

Page 48: ...Home Paper Handling Load Paper Paper Settings Paper Settings Change the Paper Size and Paper Type Change the Check Paper Size Setting Shrink Page Size of an Oversized Incoming Fax 42 ...

Page 49: ...pe 2 Press a or b to display the Plain Paper Inkjet Paper Brother BP71 or Other Glossy option and then press the option you want 3 Press Paper Size 4 Press a or b to display the paper size options and then press the option you want 5 Press The machine ejects paper with the printed surface face up onto the paper tray at the front of the machine When you use glossy paper remove each sheet at once to...

Page 50: ...hine the LCD displays a message asking if you want to change the Paper Size and Paper Type settings The default setting is On 1 Press Settings All Settings General Setup Check Paper 2 Press On or Off 3 Press Related Information Paper Settings Load Cut Sheet Paper or Photo 2L Paper in the Paper Tray Load Photo Paper in the Paper Tray Load Envelopes in the Paper Tray Error and Maintenance Messages 4...

Page 51: ...When you print on inkjet paper coated paper and glossy paper be sure to choose the proper print media in the Basic tab of the printer driver or in the Paper Type setting on the machine When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray When using photo paper remove each sheet at once to prevent smudging or paper jams Avoid touching the printed surf...

Page 52: ...d using the Brother paper listed in the table If Brother paper is not available in your country we recommend testing various paper types before purchasing large quantities Brother paper Paper Type Item A4 Plain BP60PA A4 Glossy Photo BP71GA4 A4 Inkjet Matte BP60MA 10 x 15 cm Glossy Photo BP71GP Related Information Acceptable Paper and Other Print Media 46 ...

Page 53: ...PORTANT DO NOT use the following kinds of paper Damaged curled wrinkled or irregularly shaped 1 1 1 2 mm or greater curl may cause jams to occur Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked Paper made with a short grain Paper capacity of the output paper tray cover Up to 50 sheets of A4 80 g m paper Photo paper must be picked up from the output paper tray...

Page 54: ... on them Have clasps or staples Are pre printed on the inside Are self adhesive Have double flaps Self adhesive Double flaps You may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using Before loading envelopes in the tray press the flaps edges and corners to make them as flat as possible as shown in the illustrations Fan the stack of envelopes ...

Page 55: ... Load Envelopes in the Paper Tray Load Paper in the Manual Feed Slot 49 ...

Page 56: ...a Choose the Right Print Media Paper Type and Paper Size for Each Operation Paper Capacity of the Paper Trays Paper Weight and Thickness Load Cut Sheet Paper or Photo 2L Paper in the Paper Tray Load Photo Paper in the Paper Tray Load Envelopes in the Paper Tray Load Paper in the Manual Feed Slot 50 ...

Page 57: ...heet A4 210 x 297 mm Yes Yes Yes Yes Letter 215 9 x 279 4 mm Yes Yes Yes Yes Executive 184 1 x 266 7 mm Yes A5 148 x 210 mm Yes Yes A6 105 x 148 mm Yes Cards Photo 10 x 15 cm Yes Yes Yes Photo L 9 x 13 cm Yes Photo 2L 13 x 18 cm Yes Yes Index Card 13 x 20 cm Yes Envelopes C5 Envelope 162 x 229 mm Yes DL Envelope 110 x 220 mm Yes Com 10 104 7 x 241 3 mm Yes Monarch 98 4 x 190 5 mm Yes 1 MFC models ...

Page 58: ...lain Paper Recycled Paper 100 1 Inkjet Paper 20 Glossy Paper Photo 20 Index Card 30 Envelopes 10 Photo Paper Tray Photo 10 x 15 cm and Photo L 89 x 127 mm Plain Paper Inkjet Paper Glossy Paper Recycled Paper and Photo 20 Manual Feed Slot A4 Executive Letter A5 A6 Envelopes Com 10 DL C5 Monarch Photo 10 x 15 cm Photo L 89 x 127 mm Photo 2L 13 x 18 cm and Index Card 127 x 203 mm Plain Paper Inkjet P...

Page 59: ... Paper 64 to 200 g m 0 08 to 0 25 mm Glossy Paper 2 Up to 220 g m Up to 0 25 mm Cards Photo Card 2 Up to 220 g m Up to 0 25 mm Index Card Up to 120 g m Up to 0 15 mm Envelopes 80 to 95 g m Up to 0 52 mm 1 Paper Weight and Thickness for automatic 2 sided printing is 64 to 105 g m and 0 08 to 0 13 mm 2 BP71 260 g m paper is specially designed for Brother inkjet machines Related Information Choose th...

Page 60: ...Home Paper Handling Load Documents Load Documents Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass Unscannable Area 54 ...

Page 61: ...RTANT DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric Make sure documents with correction fluid or written in ink are completely dry 1 Lift up and unfold the ADF document support 1 1 2 Fan the pages well 3 Adjust the paper guides 1 to fit the width of your document ...

Page 62: ... Copy a Document Error and Maintenance Messages Telephone and Fax problems Other Problems 56 ...

Page 63: ...p to 2 kg ADF models To use the scanner glass the ADF must be empty and the ADF document support must be closed 1 Lift the document cover 2 Place the document face down in the upper left corner of the scanner glass aligned with the arrow 3 Close the document cover IMPORTANT If you are scanning a book or thick document DO NOT slam or press on the document cover Related Information Load Documents Co...

Page 64: ... Other Problems 58 ...

Page 65: ...settings in the application you are using The figures below show the typical unscannable measurements Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Fax A4 3 mm 3 mm 1 Letter 4 mm Legal Copy All paper sizes 3 mm Scan 1 mm 1 mm 1 The unscannable area is 1 mm when using the ADF Related Information Load Documents 59 ...

Page 66: ...Home Print Print Print from Your Computer Windows Print from Your Computer Macintosh 60 ...

Page 67: ...r N in 1 Windows Print as a Poster Windows Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Windows Print as a Booklet Automatically Windows Print a Colour Document in Greyscale Windows Prevent Smudged Printouts and Paper Jams When Printing on Both Sides of the Paper Windows Use a Preset Print Profile Windows Change the Default Print Settings Windows Print Settings Windows...

Page 68: ...hoto paper in the paper tray 4 Click the Media Type drop down list and then select the type of paper you are using IMPORTANT To get the best print quality for the settings you have selected always set the Media Type option to match the type of paper you load 5 Click the Paper Size drop down list and then select your paper size 6 Select the Borderless check box if needed 7 For Colour Mode select Na...

Page 69: ...of paper you load 5 Click the Paper Size drop down list and then select your paper size 6 For Colour Mode select the Natural or Vivid option 7 In the Orientation field select either the Portrait or Landscape option to set the orientation of your printout If your application software contains a similar layout feature we recommend using the one in the application 8 Type the number of copies 1 999 yo...

Page 70: ...rint or was sent to the print queue in error you may have to delete it to allow subsequent jobs to print 1 Double click the printer icon in the task tray 2 Select the print job you want to cancel 3 Click the Document menu 4 Select Cancel 5 Click Yes Related Information Print from Your Computer Windows Monitor Machine Status from Your Computer Windows 64 ...

Page 71: ...ld select either the Portrait or Landscape option to set the orientation of your printout If your application software contains a similar layout feature we recommend using the one in the application 4 Click the Multiple Page drop down list and then select the 2 in 1 4 in 1 9 in 1 or 16 in 1 option 5 Click the Page Order drop down list and then select your page order 6 Click the Border Line drop do...

Page 72: ...ther MFC XXXX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Multiple Page drop down list and then select the 1 in 2x2 Pages or 1 in 3x3 Pages option 4 Change other printer settings if needed 5 Click OK 6 Complete your print operation Related Information Print from Your Computer Windows Print S...

Page 73: ...rinter where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 In the Orientation field select either the Portrait or Landscape option to set the orientation of your printout If your application software contains a similar layout feature we recommend using the one in the application 4 Click the 2 sided Booklet drop down ...

Page 74: ...ght Short Edge Left 7 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres 8 Click OK to return to the printer driver window 9 Change other printer settings if needed The Borderless feature is not available when using this option 10 Click OK again and then complete your print operation 68 ...

Page 75: ...Related Information Print from Your Computer Windows Print Settings Windows Print as a Booklet Automatically Windows 69 ...

Page 76: ...hin it may wrinkle 1 Select the print command in your application 2 Select Brother MFC XXXX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 In the Orientation field select either the Portrait or Landscape option to set the orientation of your printout If your application software contains a similar layout...

Page 77: ...ut having to change the order of the printed pages You can specify the number of sheets in each smaller booklet set from 1 15 This option can be helpful when folding a printed booklet that has a large number of pages 8 Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres 9 Click OK to return to the printer driver window 10 Change other printer ...

Page 78: ...prints your document in 256 levels of greyscale 1 Select the print command in your application 2 Select Brother MFC XXXX Printer where XXXX is the name of your model and then click the printing properties or preferences button The printer driver window appears 3 Click the Advanced tab 4 For Colour Greyscale select Greyscale 5 Change other printer settings if needed 6 Click OK 7 Complete your print...

Page 79: ...The printer driver window appears 3 Click the 2 sided Booklet drop down list and then select 2 sided 4 Click the Advanced tab 5 Click the Other Print Options button 6 Select the Advanced 2 sided Settings option on the left side of the screen 7 Select one of the following options Option Description Normal Select this mode to print at normal speed using a normal amount of ink 2 sided 1 Slower print ...

Page 80: ... printing properties or preferences button The printer driver window appears 3 Click the Print Profiles tab 4 Select your profile from the print profile list The profile settings are shown on the left side of the printer driver window 5 Do one of the following If the settings are correct for your print job click OK To change the settings go back to the Basic or Advanced tab change settings and the...

Page 81: ...Related Information Print from Your Computer Windows Create or Delete Your Print Profile Windows Print Settings Windows 75 ...

Page 82: ...anced tab and configure the print settings you want for the new Print Profile 4 Click the Print Profiles tab 5 Do one of the following To create a new print profile a Click Add Profile The Add Profile dialog box appears b Type the new profile name in the Name field c Click the icon you want to use to represent this profile from the icon list d Click OK The new Print Profile name is added to the li...

Page 83: ...View devices and printers For Windows 10 Click All apps Windows System Control Panel In the Hardware and Sound group click View devices and printers For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Pane...

Page 84: ...ted media type Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly This option may cause slight blurring of the text 2 Print Quality Select the print resolution you want Because print quality and speed are related the higher the quality the longer it will take to print the document 3 Paper Size Select the size of the paper you want to use You can either ...

Page 85: ...e copy of your document will print and then reprint according to the number of copies you choose If this option is not selected then each page will print according to the number of copies chosen before the next page of the document is printed Reverse Order Select this option to print your document in reverse order The last page of your document will be printed first 7 Multiple Page Select this opt...

Page 86: ...ve its sharpness white balance and colour density This process may take several minutes depending on the image size and your computer s specifications 2 Ink Save Mode Select this option to print using lighter colours and emphasise image outlines The amount of ink that is saved varies depending on the type of documents printed Ink Save Mode may make your printouts look different than they appear on...

Page 87: ...eed Advanced Colour Settings Select the method that the machine uses to arrange dots to express halftones The printout colour can be adjusted to achieve the closest match to what appears on your computer screen Advanced 2 sided Settings Select the print speed for 2 sided printing Some types of print media may need more drying time when using the 2 sided feature Change this option if you have probl...

Page 88: ... Change the Default Print Settings Windows 82 ...

Page 89: ...cintosh Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Macintosh Print More Than One Page on a Single Sheet of Paper N in 1 Macintosh Print a Colour Document in Greyscale Macintosh Prevent Smudged Printouts and Paper Jams When Printing on Both Sides of the Paper Macintosh Print Options Macintosh 83 ...

Page 90: ...X is your model name For more page setup options click the Show Details button 4 Click the Paper Size pop up menu and then select your paper size To print photographs without margins select a borderless paper size option 5 Click the Orientation button that matches the way you want the photo to print 6 Click the application pop up menu and then select Print Settings The Print Settings options appea...

Page 91: ...nu and then select your paper size 5 Select the Orientation option that matches the way you want the document to print 6 Click the application pop up menu and then select Print Settings The Print Settings options appear 7 Click the Media Type pop up menu and then select the media type you want to use IMPORTANT To get the best print quality for the settings you have selected always set the Media Ty...

Page 92: ...is your model name For more page setup options click the Show Details button 3 Select the Orientation option that matches the way you want the document to print 4 Click the application pop up menu and then select Layout The Layout setting options appear 5 In the Two Sided section select the Short Edge binding or Long Edge binding option 6 Change other printer settings if needed The Borderless feat...

Page 93: ...s your model name For more page setup options click the Show Details button 3 Click the application pop up menu and then select Layout The Layout setting options appear 4 Click the Pages per Sheet pop up menu and then select the number of pages to print on each sheet 5 Select the Layout Direction option 6 Click the Border pop up menu and then select your border line type 7 Change other printer set...

Page 94: ... of greyscale 1 From an application such as Apple TextEdit click the File menu and then select Print 2 Select Brother MFC XXXX where XXXX is your model name For more page setup options click the Show Details button 3 Click the application pop up menu and then select Print Settings The Print Settings options appear 4 Click the Color Grayscale pop up menu and then select the Grayscale option 5 Chang...

Page 95: ...ayout The Layout setting options appear 4 In the Two Sided section select the Short Edge binding or Long Edge binding option 5 Click the application pop up menu and then select Print Settings The Print Settings options appear 6 Click the Advanced print settings list 7 Click the Advanced 2 sided Settings menu 8 Select one of the following options from the Advanced 2 sided Settings pop up menu Optio...

Page 96: ...ither choose from standard paper sizes or create a custom paper size 2 Orientation Select the orientation portrait or landscape of your printout If your application contains a similar setting we recommend that you set the orientation using the application 3 Scale Type a value into the field to enlarge or reduce the pages in your document to fit the selected paper size 90 ...

Page 97: ...rder Select the type of border to use when printing multiple pages on a single sheet of paper 4 Two Sided available only for certain models Select whether to print on both sides of the paper 5 Reverse page orientation Select this option to rotate the printed image 180 degrees 6 Flip horizontally Select this option to reverse the printed image on the page horizontally from left to right 91 ...

Page 98: ...t page of the document is printed 2 Page Order Select the page order 3 Scale to fit paper size Select this option to enlarge or reduce the pages in your document to fit the selected paper size 4 Destination Paper Size Select the paper size to print on 5 Scale down only Select this option if you want to reduce the pages in your document when they are too large for the selected paper size If this op...

Page 99: ...s according to the selected media type 2 Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly This option may cause slight blurring of the text 3 Print Quality Select the print resolution you want Because print quality and speed are related the higher the quality the longer it will take to print the document 93 ...

Page 100: ...sided feature Change this option if you have problems with smudged 2 sided printouts or paper jams Other Print Options Paper Thickness Select the appropriate paper thickness Bi Directional Printing Select this option to increase the print speed When this option is selected the print head prints in both directions When this option is cleared the print head prints in only one direction resulting in ...

Page 101: ...ity This process may take several minutes depending on the size of the image and the specifications of your computer Related Information Print from Your Computer Macintosh Error and Maintenance Messages Paper Handling and Printing Problems Print a Photo Macintosh Print a Document Macintosh Print on Both Sides of the Paper Automatically Automatic 2 sided Printing Macintosh Print More Than One Page ...

Page 102: ...Home Scan Scan Scan Using the Scan Button on Your Brother Machine Scan from Your Computer Windows Scan from Your Computer Macintosh 96 ...

Page 103: ...Scanned Data to a Memory Card or USB Flash Drive Scan Multiple Business Cards and Photos Auto Crop Scan to an Editable Text File Using OCR Scan to E mail Attachment Web Services for Scanning on Your Network Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 Change Scan Button Settings from ControlCenter4 Windows Change Scan Button Settings from ControlCenter2 Macintosh 97 ...

Page 104: ...to the next step Press Start to start scanning without changing additional settings The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job 5 Press the Scan Settings option and then press Set at Device To use the Scan Settings option a computer with the ControlCenter software installed must be connected to the machine 6 Select the s...

Page 105: ...Related Information Scan Using the Scan Button on Your Brother Machine 99 ...

Page 106: ...ess Options and then go to the next step Press Start to start scanning without changing additional settings The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job 5 Press the Scan Settings option and then press Set at Device To use the Scan Settings option a computer with the ControlCenter software installed must be connected to th...

Page 107: ...Related Information Scan Using the Scan Button on Your Brother Machine 101 ...

Page 108: ...Scan Type Select the scan type for your document Resolution Select the scan resolution for your document File Type Select the file format for your document Scan Size Select the scan size for your document Scan Long Paper available only for certain models Scan a long document using the ADF File Name Rename the file Auto Crop available only for certain models Scan multiple documents placed on the sc...

Page 109: ...Related Information Scan Using the Scan Button on Your Brother Machine Memory Card or USB Flash Drive Information Scan to Media Settings 103 ...

Page 110: ...ital cameras that use the USB mass storage standard Other USB devices are not supported DCP J785DW MFC J985DW Compatible Memory Cards Slot USB flash drive DCP J785DW MFC J985DW Compatible Memory Cards Slot Memory Stick Duo Memory Stick PRO Duo Upper slot Memory Stick Micro M2 Adapter required SD Memory Card SDHC Memory Card SDXC Memory Card MultiMediaCard MultiMediaCard plus Lower slot miniSD Adap...

Page 111: ...ity than 100 dpi 200 dpi Best for scanning Colour documents or photos in high quality at a smaller file size than 600 dpi 300 dpi Best for scanning photos at the highest quality and largest file size 600 dpi Auto Scan Size Choose the scan size for your document Scan Long Paper Scan documents printed on long paper using the ADF available only for certain models File Name Change the default file nam...

Page 112: ...Related Information Save Scanned Data to a Memory Card or USB Flash Drive 106 ...

Page 113: ...llustration You must place the documents at least 10 mm away from each other Auto Crop adjusts the skew of the document on the scanner glass however if your document is skewed more than 10 degrees this feature will not work The ADF must be empty to use Auto Crop ADF models only The Auto Crop feature is available for a maximum of 16 documents depending on the size of the documents 1 Load documents ...

Page 114: ...Related Information Scan Using the Scan Button on Your Brother Machine 108 ...

Page 115: ...machine is connected over the network press a or b to display the computer where you want to send data and then press the computer name If the LCD prompts you to enter a PIN use the LCD to enter the four digit PIN for the computer and then press OK 4 Do one of the following To change the settings press Options and then go to the next step Press Start to start scanning without changing additional s...

Page 116: ...e scan size for your document 7 Press Start The machine starts scanning If using the machine s scanner glass follow the LCD instructions to complete the scanning job Related Information Scan Using the Scan Button on Your Brother Machine 110 ...

Page 117: ...nter the four digit PIN for the computer and then press OK 4 Do one of the following To change the settings press Options and then go to the next step Press Start to start scanning without changing additional settings The machine scans the document and saves it as a file attachment It then launches your email application and opens a new blank email message with the scanned file attached 5 Press th...

Page 118: ...ns the document and saves it as a file attachment It then launches your email application and opens a new blank email message with the scanned file attached Related Information Scan Using the Scan Button on Your Brother Machine 112 ...

Page 119: ...ndows 10 The Web Services protocol enables Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 users to scan using a Brother machine on the network You must install the driver via Web Services Use Web Services to Install Drivers Used for Scanning Windows Vista Windows 7 Windows 8 and Windows 10 Scan Using Web Services from the Brother Machine Windows Vista SP2 or greater Windows 7 Wind...

Page 120: ...he machine you want to install Windows 7 Click Start Control Panel Network and Internet View network computers and devices The machine s Web Services Name appears with the printer icon Right click the machine you want to install Windows 8 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings Change PC settings Devices Add a device The machine s Web Serv...

Page 121: ...To uninstall drivers click Uninstall or Remove device Related Information Web Services for Scanning on Your Network Windows Vista SP2 or greater Windows 7 Windows 8 and Windows 10 115 ...

Page 122: ...her machine s LCD Certain characters in the messages displayed on the LCD may be replaced with spaces if the language settings of your OS and your Brother machine are different If the LCD displays an insufficient memory error message choose a smaller size in the Paper size setting or a lower resolution in the Resolution DPI setting 1 Load your document 2 Press Scan WS Scan 3 Press a or b to select...

Page 123: ...ws Vista Click your machine and then click the Scan Profiles button The Scan Profiles dialog box appears Windows 7 Windows 8 and Windows 10 Right click the machine icon and then select Scan profiles The Scan Profiles dialog box appears 3 Select the scan profile you want to use 4 Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning and then...

Page 124: ...s from ControlCenter4 Windows 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Device Scan Settings button The Device Scan Settings dialog box appears 4 Click the tab for the Scan to action you want to change Image OCR E mail or File 5 Change the settings as needed 6 Click OK 118 ...

Page 125: ...s Yes Scan Type Yes Yes Yes Yes Document Size Yes Yes Yes Yes Brightness Yes Yes Yes Yes Contrast Yes Yes Yes Yes Auto Crop Yes Yes Yes ID Card Scan Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Default Yes Yes Yes Yes File Type Select the file type you want to use for the scanned data Target Application Select the destination application from the drop down list OCR Language Set the optical ch...

Page 126: ...rate colour reproduction This mode uses up to 16 8 million colours to scan the image but it requires the most memory and has the longest transfer time Document Size The document size is set to A4 by default For faster scan speeds select the exact size of your document from the Document Size drop down list If you select the 1 to 2 A4 option the scanned image will be divided into two A5 size documen...

Page 127: ...ke the scanned data more recognisable When you use this feature choose from three settings High Medium and Low Default Select this option to restore all settings to their factory setting values Related Information Scan Using the Scan Button on Your Brother Machine 121 ...

Page 128: ...r icon The ControlCenter2 screen appears 2 Hold the control key on your keyboard and click the scan destination Image OCR E mail or File whose settings you want to change 3 Click the Device Button tab The settings for the scan destination that you selected appear The following example shows the Scan to Image settings Settings Applicable Features Image OCR E mail File Target Application E mail Appl...

Page 129: ... application from the Application Name pop up menu and then click Delete File Type Select the file type you want to use for the scanned data File size Change the file size by moving the File size slider to the right or left OCR Language Set the optical character recognition OCR language to match the language of the scanned document s text available only for certain models Destination File Path Cli...

Page 130: ...xact size of your document from the Document Size drop down list If you select the 1 to 2 A4 option the scanned image will be divided into two A5 size documents ID Card Scan Select this check box to scan both sides of the identification card onto one page Advanced Settings Click the Advanced Settings button in the scan settings dialog box to configure advanced settings Brightness Set the Brightnes...

Page 131: ...achine Use the software applications provided by Brother or use your favourite scanning application Scan Using ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows Scan Using Nuance PaperPort 14 or Other Windows Applications Scan Using Windows Photo Gallery or Windows Fax and Scan Install BookScan Enhancer and Whiteboard Enhancer Windows 125 ...

Page 132: ...e Mode Windows Use ControlCenter4 Home Mode to access your machine s main features Scan Using ControlCenter4 Home Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode Windows Scan Settings for ControlCenter4 Home Mode Windows Change the Operation Mode in ControlCenter4 Windows 126 ...

Page 133: ...n Size if needed 6 Click Scan The machine starts scanning and the scanned image appears in the image viewer 7 If you scanned multiple pages using the ADF click the left or right arrow buttons to preview each scanned page ADF models only 8 Crop the scanned image if needed 9 Do one of the following Click Save to save scanned data Click Print to print scanned data Click Open with an Application to op...

Page 134: ...pe Using ControlCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows Crop a Scanned Image Using ControlCenter4 Home Mode Windows Print Scanned Data Using ControlCenter4 Home Mode Windows Open with an Application Using ControlCenter4 Home Mode Windows 128 ...

Page 135: ...Mode Windows Select the Document Type option that matches the type of original you want to scan Option Description Photo 600 x 600 dpi 24bit Colour Text and Graph 300 x 300 dpi 24bit Colour Monochrome Text 200 x 200 dpi Black White Custom 300 x 300 dpi 24bit Colour as default Select the scan settings you want from the Custom Settings button Related Information Scan Using ControlCenter4 Home Mode W...

Page 136: ...e but produce a finer scanned image Scan Type Select from a range of scan colour depths Auto Use for any type of document This mode automatically picks an appropriate colour depth for the document Black White Use for text or line art images Grey Error Diffusion Use for photographic images or graphics Error Diffusion is a method for creating simulated grey images without using true grey dots Black ...

Page 137: ...can multiple documents placed on the scanner glass The machine will scan each document and create separate files or a single multi page file Continuous Scanning Select this option to scan multiple pages from the scanner glass or ADF available only for certain models After a page is scanned either continue scanning or finish Use this method to scan more pages than the maximum ADF capacity ID Card S...

Page 138: ...can Size Using ControlCenter4 Home Mode Windows Change Scan Size Using ControlCenter4 Home Mode Windows For faster scan speeds select the exact size of your document from the Scan Size drop down menu Auto means that the machine will automatically detect the document size Related Information Scan Using ControlCenter4 Home Mode Windows 132 ...

Page 139: ...splays the scanned image so that the entire image fits in the window 3 Zoom In Zooms in on the scanned image 4 Zoom Out Zooms out of the scanned image 5 Crop and Edit Removes the outer parts of the image Click the Crop and Edit button and then change the frame to contain the area you want to keep after cropping 6 Page Select Indicates the page number of the scanned page currently shown in the imag...

Page 140: ...ooms out of the image d Rotates the image counter clockwise 90 degrees e Rotates the image clockwise 90 degrees f Click and drag the frame to adjust the area to be cropped 3 Click OK The edited image is displayed in the image viewer Related Information Scan Using ControlCenter4 Home Mode Windows 134 ...

Page 141: ...ies using the printer driver features that are available in ControlCenter4 1 Scan a document 2 Click Print a Shows which images are currently selected and how many copies of each image will print b Click the Properties button to change specific printer settings c Select the Paper Size Media Type and Layout options The current settings are enclosed in a blue square 3 Configure the print settings an...

Page 142: ...an Application Using ControlCenter4 Home Mode Windows The Open with an Application button lets you scan an image directly into your graphics application for editing 1 Click the Open with an Application button 2 Select the application from the drop down list and then click OK The image will be opened in the application you have selected Related Information Scan Using ControlCenter4 Home Mode Window...

Page 143: ...ode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Select the Document Type 5 Change the size of your document if needed 6 Click Scan The machine starts scanning and the scanned image appears in the image viewer 7 Click the left or right arrow buttons to preview each scanned page 8 Click Save The Save dial...

Page 144: ...he password 10 In the File Name field type a prefix for your file name if needed 11 Click the folder icon to browse and select the folder where you want to save your scanned documents 12 Click OK The scanned document is saved to the destination folder as a PDF Related Information Scan Using ControlCenter4 Home Mode Windows 138 ...

Page 145: ...ed for most users when scanning pictures TIFF tif TIFF Multi Page tif Portable Network Graphics png PDF pdf recommended for scanning and sharing documents High Compression PDF pdf Secure PDF pdf Searchable PDF pdf available only for certain models XML Paper Specification xps the XML Paper Specification is available for Windows Vista Windows 7 Windows 8 and Windows 10 or when using applications tha...

Page 146: ...ton to specify the destination where you want to save your scanned documents Show Folder Select this option to automatically display the destination folder after scanning File size Adjust the data compression ratio of the scanned image Change the file size by moving the File size slider to the right or left Custom Settings Select the Custom option click the Custom Settings button and then change s...

Page 147: ...ControlCenter4 Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Scan to E mail Attachment Using ControlCenter4 Advanced Mode Windows Scan to an Editable Text File OCR Using ControlCenter4 Advanced Mode Windows Scan to an Office File Using ControlCenter4 Advanced Mode...

Page 148: ...can Photos and Graphics Using ControlCenter4 Advanced Mode Windows Send scanned photos or graphics directly to your computer Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the Image button The scan settings dialog box appears 142 ...

Page 149: ...eeded To change the file name or Destination File Path click Change To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine starts scanning The image opens in the application you have selected Related Information Scan Using ControlCenter4 Advanced Mode Windows 143 ...

Page 150: ... Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan documents and save them to a folder on your computer as PDF files Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 144 ...

Page 151: ...en type the password 6 Click the folder icon to browse and select the folder where you want to save your scanned documents 7 Change the scan settings such as file format file name resolution or colour if needed To preview and configure the scanned image select the PreScan check box 8 Click Scan The machine starts scanning The file is saved in the folder you selected Related Information Scan Using ...

Page 152: ... Card Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Select Advanced Mode as the mode setting for ControlCenter4 1 Place an ID card on the scanner glass 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 146 ...

Page 153: ... 7 Change the scan settings such as file format file name scan location resolution or colour if needed 8 Click Scan The machine starts scanning one side of the identification card 9 After the machine has scanned one side turn over the identification card and then click Continue to scan the other side 10 Click Finish Related Information Scan Using ControlCenter4 Advanced Mode Windows 147 ...

Page 154: ...Select Advanced Mode as the mode setting for ControlCenter4 The Scan to E mail feature does not support Webmail services Use the Scan to Image or Scan to File feature to scan a document or a picture and then attach the scanned file to an email message The machine scans to your default email client 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the...

Page 155: ...e name or Destination File Path click Change To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine starts scanning Your default email application opens and the scanned image is attached to a new blank email message Related Information Scan Using ControlCenter4 Advanced Mode Windows 149 ...

Page 156: ...e Windows Your machine can convert characters in a scanned document to text data using optical character recognition OCR technology You can edit this text using your preferred text editing application Select Advanced Mode as the mode setting for ControlCenter4 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the OCR button The s...

Page 157: ...file name or Destination File Path click Change To preview and configure the scanned image select the PreScan check box 6 Click Scan The machine scans the document converts it to editable text and then sends it to your default word processing application Related Information Scan Using ControlCenter4 Advanced Mode Windows 151 ...

Page 158: ...nected to a network that has access to the Internet through either a wired or wireless connection 1 Load your document 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Click the Scan tab 4 Click the E mail or File button The scan settings dialog box appears 5 Click the File Type drop down list and then select the Microsoft Office Word docx or Microsoft Office PowerPoint pptx ...

Page 159: ...e Yes Yes Yes Yes Document Size Yes Yes Yes Yes Brightness Yes Yes Yes Yes Contrast Yes Yes Yes Yes Continuous Scanning Yes Yes Yes Yes Auto Crop Yes Yes Yes ID Card Scan Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Default Yes Yes Yes Yes File Type Select the file type you want to use for the scanned data For Image E mail and File Windows Bitmap bmp JPEG jpg recommended for most users when s...

Page 160: ... scanned image s destination every time you scan Destination Folder To change the folder for the Image OCR and E mail features click Change Click the folder icon and then browse to the folder where you want to save your scanned document Scan Location Select the Folder or SharePoint radio button to specify the destination where you want to save your scanned documents Show Folder Select this option ...

Page 161: ...ment again You can also type a value into the field to set the Brightness level Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasises dark and light areas of the image while a decrease reveals more details in grey areas You can also type a value into the field to set the Contrast level Continuous Scanning Select this option to scan multip...

Page 162: ...pports both TWAIN and WIA drivers the TWAIN driver recommended is used in these steps Depending on the model of your machine Nuance PaperPort 14 may not be included If it is not included you can use other software applications that support scanning 1 Load your document 2 Start PaperPort 14 Do one of the following Windows XP Windows Vista and Windows 7 Using your computer click Start All Programs N...

Page 163: ...cument size adjust the scanning area by holding down the left mouse button and dragging your mouse pointer over the portion you want to scan 10 Click PreScan if you want to preview your image and crop unwanted portions before scanning 11 Click Start The machine starts scanning Related Information Scan from Your Computer Windows TWAIN Driver Settings Windows 157 ...

Page 164: ... Scan Image Type Resolution Scan Type Photo Use for scanning photo images 300 x 300 dpi 24bit Colour Web Use for attaching the scanned image to web pages 100 x 100 dpi 24bit Colour Text Use for scanning text documents 200 x 200 dpi Black White 2 Resolution Select a scanning resolution from the Resolution drop down list Higher resolutions take more memory and transfer time but produce a finer scann...

Page 165: ... the image while a decrease reveals more details in grey areas You can also type a value in the field to set the contrast level 6 Brightness Set the Brightness level by dragging the slider to the right or left to lighten or darken the image If the scanned image is too light set a lower brightness level and scan the document again If the image is too dark set a higher brightness level and scan the ...

Page 166: ...ing the scanner glass also called the flatbed 1 Load your document 2 Launch your scanning application Do one of the following Windows Photo Gallery Click File Import from Camera or Scanner Windows Fax and Scan Click File New Scan 3 Select the scanner you want to use 4 Click Import or OK The New Scan dialog box appears 5 Adjust the settings in the Scanner Setup dialog box if needed The scanner reso...

Page 167: ...Related Information Scan from Your Computer Windows WIA Driver Settings Windows 161 ...

Page 168: ... or Flatbed option from the drop down list Picture Type Image Type Select Color picture Grayscale picture Black and white picture or text or Custom Settings for the type of document you want to scan To change advanced settings click the Adjust the quality of the scanned picture link Page size The Page size option is available when you selected the Document Feeder as the Paper source option 162 ...

Page 169: ...ncrease or decrease the Contrast level by moving the slider to the right or left An increase emphasises dark and light areas of the image while a decrease reveals more details in grey areas You can also type a value in the field to set the contrast level Resolution DPI Select a scanning resolution from the Resolution DPI list Higher resolutions take more memory and transfer time but produce a fine...

Page 170: ...e text and images in photos taken of a whiteboard These applications are not available for Windows Server 2003 2008 2012 series The machine must be turned on and connected to the computer The computer must be connected to the Internet You must be logged on with Administrator access privileges 1 Click Brother Utilities 2 Select your machine from the drop down list 3 Select Do More in the left navig...

Page 171: ...al ways you can use your Macintosh to scan photos and documents on your Brother machine Use the software applications provided by Brother or your favourite scanning application Scan Using ControlCenter2 Macintosh Scan Using Presto PageManager or other TWAIN Compliant Applications Macintosh 165 ...

Page 172: ...file formats Scan Using ControlCenter2 Macintosh Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Macintosh Scan Both Sides of an ID Card Using ControlCenter2 Macintosh Scan to E mail Attachment Using ControlCenter2 Macintosh Scan to an Editable Text File OCR Using ControlCenter2 Macintosh Scan to an Office File Using ControlCenter2 Macintosh Scan Settings for ControlCenter2 Macint...

Page 173: ...g ControlCenter2 Macintosh Send scanned photos or graphics directly to your computer 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the Image button The scan settings dialog box appears 167 ...

Page 174: ... resolution or colour if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine starts scanning The scanned image will open in the application you have selected Related Information Scan Using ControlCenter2 Macintosh 168 ...

Page 175: ...rolCenter2 Macintosh Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Macintosh 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the File button The scan settings dialog box appears 169 ...

Page 176: ... type your password in the Password and Re type Password fields and then click OK 6 Change the scan settings such as file format file name destination folder resolution or colour if needed 7 Click the Start Scanning button The machine starts scanning The file will be saved in the folder you selected Related Information Scan Using ControlCenter2 Macintosh 170 ...

Page 177: ... Macintosh Scan Both Sides of an ID Card Using ControlCenter2 Macintosh 1 Place an ID card on the scanner glass 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the File button The scan settings dialog box appears 171 ...

Page 178: ...Configure other settings if needed 8 Click the Start Scanning button The machine starts scanning one side of the identification card 9 After the machine has scanned one side turn over the identification card and then click Continue to scan the other side 10 Click Finish Related Information Scan Using ControlCenter2 Macintosh 172 ...

Page 179: ...ent The Scan to E mail feature does not support Webmail services Use the Scan to Image or Scan to File feature to scan a document or a picture and then attach the scanned file to an email message 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the E mail button Th...

Page 180: ...olour if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine starts scanning Your default email application will open and the scanned image is attached to a new blank email Related Information Scan Using ControlCenter2 Macintosh 174 ...

Page 181: ... You can edit this text using your preferred text editing application Macintosh Presto PageManager must be installed on your computer Download Presto PageManager from nj newsoft com tw download brother PM9SEInstaller_BR_multilang2 dmg The Scan to OCR feature is available for certain languages 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the Cont...

Page 182: ...colour if needed To change the file name or destination file path click Change 6 Click the Start Scanning button The machine scans the document converts it to editable text and then sends it to your default word processing application Related Information Scan Using ControlCenter2 Macintosh 176 ...

Page 183: ... wireless connection 1 Load your document 2 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 3 Click the SCAN tab 4 Click the E mail or File button The scan settings dialog box appears 5 Click the File Type pop up menu and then select the Microsoft Office Word docx or Microsoft Office PowerPoint pptx option If a mes...

Page 184: ...ner Interface Yes Yes Yes Yes Advanced Settings Yes Yes Yes Yes Restore Defaults Yes Yes Yes Yes Target Application E mail Application Select which application is used to open scanned data Only applications installed on your computer can be selected Add Add an application to the pop up menu Type the application name in the Application Name field up to 30 characters and select your preferred applic...

Page 185: ...mages without using true grey dots Black dots are put in a specific pattern to give a grey appearance True Gray Use for photographic images or graphics This mode is more accurate because it uses up to 256 shades of grey 24bit Color Use to create an image with the most accurate colour reproduction This mode uses up to 16 8 million colours to scan the image but it requires the most memory and has th...

Page 186: ...he Contrast level by moving the slider to the right or left An increase emphasises dark and light areas of the image while a decrease reveals more details in grey areas Remove Background Color Select this option to remove the base colour of documents to make the scanned data more recognisable When you use this feature select from three settings high medium and low Restore Defaults Select this opti...

Page 187: ...steps if you are using Presto PageManager Instructions for using other applications that support TWAIN specifications are very similar 1 Start Presto PageManager The first time you use the Brother TWAIN driver you must set it as the default driver To set the Brother TWAIN driver as the default driver do the following a Click the File menu and then select the Select Source option b Select the Broth...

Page 188: ... scanning area by holding down the mouse button and dragging your mouse pointer over the portion you want to scan 6 Click Start The machine starts scanning Related Information Scan from Your Computer Macintosh TWAIN Driver Settings Macintosh 182 ...

Page 189: ...scanned image 2 Scan Type Select from a range of scan colour depths Black White Use for text or line art images Gray Error Diffusion Use for photographic images or graphics Error Diffusion is a method for creating simulated grey images without using true grey dots Black dots are put in a specific pattern to give a grey appearance True Gray Use for photographic images or graphics This mode is more ...

Page 190: ...too dark set a higher brightness level and scan the document again You can also type a value in the box to set the brightness Contrast Increase or decrease the Contrast level by moving the slider to the right or left An increase emphasises dark and light areas of the image while a decrease reveals more details in grey areas You can also type a value in the box to set the contrast Reduce Noise Impr...

Page 191: ...Home Copy Copy Copy a Document Enlarge or Reduce Copied Images Sort Copies Make Page Layout Copies N in 1 or Poster 2 sided Copy Copy an ID Card Copy in Ink Save Mode Copy Options 185 ...

Page 192: ...nt face down on the scanner glass Place the document face down in the ADF ADF models only If you are copying multiple pages we recommend using the ADF 3 Press Copy The Touchscreen displays 4 Change the copy settings if needed When you load paper other than A4 size Plain Paper you must change the Paper Size and Paper Type settings by pressing Options 186 ...

Page 193: ... keyboard Press OK Options Press to change the copy settings for the next copy only When you have finished changing settings press OK After you have finished choosing new options you can save them by pressing the Save as Shortcut button 5 Press Mono Start or Colour Start To stop copying press Related Information Copy Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner...

Page 194: ...e the displayed percentage or press d to move the cursor and then enter an enlargement or reduction ratio from 25 to 400 Press OK If you selected 100 or the Fit to Page option go to the next step 7 Read and confirm the displayed list of options you have selected and then press OK 8 When you have finished changing settings press Mono Start or Colour Start If you selected the Fit to Page option your...

Page 195: ...ptions Stack Sort Sort 5 Read and confirm the displayed list of settings you have selected and then press OK 6 When you have finished changing settings press Mono Start or Colour Start If you placed the document in the ADF ADF models only the machine scans the document and starts printing If you are using the scanner glass go to the next step 7 After the machine scans the page place the next page ...

Page 196: ...ss to display the keyboard on the Touchscreen and then enter the number of copies using the Touchscreen keyboard Press OK 4 Press Options Page Layout 5 Press a or b to display the options and then press the option you want 6 Read and confirm the displayed list of settings you have selected and then press OK 7 When you have finished changing settings press Mono Start or Colour Start If you placed t...

Page 197: ...Related Information Copy Page Layout Options for Copies 191 ...

Page 198: ...nner glass place the document face down in the direction shown in the table Option Description Off 1in1 2in1 Portrait When using the ADF When using the scanner glass 2in1 Landscape When using the ADF When using the scanner glass 2in1 ID Using the scanner glass 4in1 Portrait When using the ADF When using the scanner glass 4in1 Landscape When using the ADF When using the scanner glass Poster 2x1 Usi...

Page 199: ...Option Description Poster 3x3 Using the scanner glass Related Information Make Page Layout Copies N in 1 or Poster 193 ...

Page 200: ...Home Copy 2 sided Copy 2 sided Copy Copy on Both Sides of the Paper 1 sided to 2 sided 2 sided to 2 sided 194 ...

Page 201: ...s Stack Sort Sort 5 Press a or b to display the 2 sided Copy option and then press it 6 Press the option you want Option Description Off 1 sided 2 sided Long Edge Flip 1 sided 2 sided Short Edge Flip 2 sided 2 sided 1 1 2 1 1 2 7 Review your settings on the Touchscreen and then press OK 8 Press Mono Start or Colour Start If you placed the document in the ADF ADF models only the machine scans the p...

Page 202: ...the jam prevention settings 2 sided 1 or 2 sided 2 The 2 sided 1 option uses a longer print time for the ink to dry The 2 sided 2 option uses a longer print time and will also print in lighter colours Related Information 2 sided Copy Paper Handling and Printing Problems 196 ...

Page 203: ... laws For more information see the Product Safety Guide 1 Place your identification card face down near the upper left corner of the scanner glass a b c d a a 3 mm or greater top left b 207 mm c 145 mm d scannable area 2 Press Copy 3 Enter the number of copies in one of the following ways Press or on the Touchscreen Press to display the keyboard on the Touchscreen and then enter the number of copi...

Page 204: ...inished changing settings press OK 6 Press Mono Start or Colour Start The machine starts scanning one side of the identification card 7 After the machine has scanned the first side turn over the identification card and press Continue to scan the other side Related Information Copy 198 ...

Page 205: ...The Ink Save Mode feature is supported by technology from Reallusion Inc 1 Load your document 2 Press Copy 3 Enter the number of copies in one of the following ways Press or on the Touchscreen Press to display the keyboard on the Touchscreen and then enter the number of copies using the Touchscreen keyboard Press OK 4 Press Options Advanced Settings Ink Save Mode 5 Read and confirm the displayed l...

Page 206: ...per other than A4 size you must change the Paper Size setting Enlarge Reduce 100 Enlarge Select an enlargement ratio for the next copy Reduce Select a reduction ratio for the next copy Fit to Page Adjusts the copy size to fit on the paper size you have set Custom 25 400 Enter an enlargement or reduction ratio Density Increase the density to make the text darker Decrease the density to make the tex...

Page 207: ...Watermark Copy MFC J985DW Places text in your document as a watermark Remove Background Colour Removes the document s background colour in copies The white background becomes more apparent This saves some ink and may make certain copies easier to read Set New Default Saves the copy settings that you use most often by setting them as the default settings Factory Reset Restores any changed copy sett...

Page 208: ... MFC J985DW The Ink Save Mode Thin Paper Copy Book Copy and Watermark Copy features are supported by technology from Reallusion Inc Related Information Copy Copy a Document 202 ...

Page 209: ...Home Fax Fax Send a Fax Receive a Fax Voice Operations and Fax Numbers Telephone Services and External Devices Fax Reports PC FAX 203 ...

Page 210: ... Send a Fax Manually Send a Fax at the End of a Conversation Send the Same Fax to More than One Recipient Broadcasting Send a Fax in Real Time Send a Fax at a Specified Time Delayed Fax Cancel a Fax in Progress Check and Cancel a Pending Fax Fax Polling Fax Options 204 ...

Page 211: ... history Press Call History Outgoing Call Select the number you want and then press Apply Caller ID history Select a number from the Caller ID history Press Call History Caller ID history Select the number you want and then press Apply Address Book Select a number from the Address Book Press Address Book Do one of the following Select the number you want and then press Apply Press and then enter t...

Page 212: ...our Setting the Touchscreen asks if you want to send a colour fax Press Yes Colour fax to confirm The machine starts dialling and sending the document 10 When the Touchscreen displays Next Page do one of the following Press No when finished scanning pages The machine starts sending the document Press Yes to scan another page Place the next page on the scanner glass and then press OK The machine st...

Page 213: ...receiving tones while sending a fax 1 Load your document 2 To listen for a dial tone pick up the handset of the external telephone 3 Dial the fax number using the external telephone 4 When you hear fax tones press and then press Fax Start If using the scanner glass press Send 5 Replace the handset of the external phone Related Information Send a Fax 207 ...

Page 214: ...ax to the other party before you both hang up 1 Ask the other party to wait for fax tones beeps and then press the Start or Send key before hanging up 2 Load your document 3 Press Fax Start If using the scanner glass press Send If the Touchscreen does not show Fax Start press to display it 4 Replace the handset of an external telephone Related Information Send a Fax 208 ...

Page 215: ...following ways Press Add Number and enter a fax number using the Touchscreen Press OK Press Add from Address book Press a or b to display the numbers you want to add to the broadcast Select the check boxes of the numbers you want to add When finished press OK Press Search in Address book Press the first letter of the name and press OK Press the name and then press the number you want to add Repeat...

Page 216: ... Enter Text on Your Brother Machine 210 ...

Page 217: ...the whole broadcast job 1 Press 2 Do one of the following To cancel the entire broadcast press Entire Broadcast Press Yes to confirm or press No to exit without cancelling To cancel the current number being dialled press the name or number on the Touchscreen Press Yes to confirm or press No to exit without cancelling To exit without cancelling press Related Information Send the Same Fax to More th...

Page 218: ... memory transmit the fax quickly by turning on Real Time TX If you are sending a colour fax or if the machine s memory is full and you are sending a monochrome fax from the ADF the machine sends the document in real time even if Real Time TX is set to Off In Real Time Transmission the automatic redial feature does not work when using the scanner glass 1 Load your document 2 Press Fax If Fax Previe...

Page 219: ...ss Delayed Fax 5 Press On 6 Press Set Time 7 Enter the time you want the fax to be sent using the Touchscreen Press OK The number of pages you can scan into the memory depends on the amount and type of data 8 Press OK 9 Enter the fax number 10 Press Fax Start 11 When the Touchscreen displays Next Page do one of the following Press No when finished scanning pages The machine starts sending the docu...

Page 220: ...ax in Progress Related Models MFC J985DW 1 Press to cancel a fax that is already in process 2 When you press while the machine is dialling or sending the Touchscreen displays Cancel Job Press Yes Related Information Send a Fax Telephone and Fax problems 214 ...

Page 221: ...splays No Jobs Waiting You can cancel a fax job before it is sent 1 Press Settings All Settings Fax Remaining Jobs 2 Do the following for each fax job you want to check or cancel a Press a or b to scroll through the waiting jobs If needed press the job you want to cancel b Press OK c Press Yes to confirm or press No to exit without cancelling 3 When finished press Related Information Send a Fax Se...

Page 222: ... the other party pays for the call when receiving a fax from you It also lets you pay for the call when you call someone s fax machine to retrieve a fax The polling feature must be set up on both machines to work Not all fax machines support polling Polled Transmit Polling Receive 216 ...

Page 223: ...your machine to wait with a document so another fax machine can call and retrieve it The document will be stored and can be retrieved by any other fax machine until you delete it from the memory This feature is available only for monochrome faxes Setup for Polled Transmit Set Up Secure Polling 217 ...

Page 224: ... machine starts scanning the document 6 If you are using the scanner glass the Touchscreen prompts you to select one of the following options Press No when finished scanning pages Press Yes to scan another page Place the next page on the scanner glass and then press OK Repeat this step for each additional page 7 Your machine automatically sends the fax when it is polled and then prints the POLLED ...

Page 225: ...d your document 2 Press Fax MFC J985DW If Fax Preview is set to On press Fax Sending Faxes 3 Press Options Polled TX 4 Press Secure 5 Enter the four digit secure code using the Touchscreen Press OK 6 Press Fax Start 7 If you are using the scanner glass the Touchscreen prompts you to select one of the following options Press No when finished scanning pages Press Yes to scan another page Place the n...

Page 226: ... colour fax when Preview is set to On Delayed Fax monochrome only Set the time of day the delayed faxes will be sent Batch TX monochrome only Economise by sending all delayed faxes scheduled for the same time and fax number as one fax to save transmission time Real Time TX Send a fax immediately without waiting for the machine to retrieve the scan from its memory Polled TX monochrome only Set the ...

Page 227: ...ive a Fax Receive Mode Settings Fax Preview Shrink Page Size of an Oversized Incoming Fax Set the Fax Receive Stamp Receive a Fax at the End of a Telephone Conversation Memory Receive Options Remote Fax Retrieval Fax Polling 221 ...

Page 228: ... a Fax Receive Mode Settings Receive Mode Settings Receive Modes Choose the Correct Receive Mode Set the Number of Rings Before the Machine Answers Ring Delay Set the F T Ring Time Pseudo Double ring Set Fax Detect 222 ...

Page 229: ...ual mode turns off all automatic answering functions unless you are using the BT Call Sign feature To receive a fax in Manual mode lift the handset of the external telephone When you hear fax tones short repeating beeps press the Start button and then select Receive to receive a fax You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine Extern...

Page 230: ... the same line as the machine Yes Fax Only No No No Manual Yes External TAD Fax Tel Are you using the voice message function of an external telephone answering device Do you want the machine to answer fax and telephone calls automatically Yes 1 Press Settings All Settings Fax Setup Receive Receive Mode If the option to change the Receive Mode is unavailable make sure the BT Call Sign feature is se...

Page 231: ...e rings before it answers in Fax Only and Fax Tel modes If you have external or extension telephones on the same line as the machine select the maximum number of rings 1 Press Settings All Settings Fax Setup Receive Ring Delay 2 Press the number of times you want the line to ring before the machine answers If you select 0 the machine will answer immediately and the line will not ring at all availa...

Page 232: ...hear the F T ring it means that a voice caller is on the line Because the F T ring is a setting only on your Brother machine extension and external telephones will not ring however you can still answer the machine s call on any telephone 1 Press Settings All Settings Fax Setup Receive F T Ring Time 2 Press how long the machine will double ring to alert you to a voice call 3 Press Even if the calle...

Page 233: ...ton and then select Receive to receive the fax If you answered at an extension or external telephone press 51 If Fax Detect is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the remote activation code 51 If you send faxes from a computer on the same telephone line and the machine intercepts them set Fax Detect to Off 1 Press Se...

Page 234: ...Home Fax Receive a Fax Fax Preview Fax Preview Use the Fax Preview feature to view received faxes on the LCD Set Fax Preview to On Preview New Faxes 228 ...

Page 235: ...Stamp is turned on the Fax Preview screen will not display the received date and time 1 Press Settings 2 Press Fax Preview 3 Press On or Off 4 Press Yes The Touchscreen displays a message saying future received faxes will not be printed 5 Press Yes 6 Press If faxes are stored in the memory when you change Fax Preview to Off do one of the following If you do not want to print the stored faxes press...

Page 236: ...w faxes A blue mark appears next to new faxes Press the fax you want If you want to print or delete all the faxes in the list press Print Delete Do one of the following Press Print All New Faxes to print all faxes you have not yet viewed Press Print All Old Faxes to print all faxes you have viewed Press Delete All New Faxes to delete all faxes you have not yet viewed Press Delete All Old Faxes to ...

Page 237: ...e fax has multiple pages do one of the following Press Print All Pages to print the whole message A Touchscreen message asks if you want to delete the fax from the machine s memory To delete the fax press Yes To keep the fax in the machine s memory press No Press Print Displayed Only to print only the displayed page Press Print From Displayed to print from the displayed page to the last page If yo...

Page 238: ...re is On your Brother machine reduces any oversized incoming fax page to fit on your paper The machine calculates the reduction ratio using the page size of the fax and your Paper Size setting 1 Press Settings All Settings Fax Setup Receive Auto Reduction 2 Press On or Off 3 Press Related Information Receive a Fax Paper Settings Paper Handling and Printing Problems 232 ...

Page 239: ...e to print the date and time of receipt at the top of each incoming fax page Make sure you have set the current date and time on the machine This feature is available only for monochrome faxes 1 Press Settings All Settings Fax Setup Receive Fax Rx Stamp 2 Press On or Off 3 Press Related Information Receive a Fax 233 ...

Page 240: ...achine at the end of the conversation the other party can send you a fax before you both hang up Your machine s ADF must be empty 1 Ask the other party to load the fax and to press the Start or Send key 2 When you hear CNG tones slow repeated beeps press Fax Start If the Touchscreen is dark in Sleep Mode touch it to display Fax Start If the Touchscreen does not show Fax Start press to display it 3...

Page 241: ...ge PC Fax Receive Forward to Cloud The machine forwards your received faxes to the online services For more information see the Web Connect Guide Off This feature is available only for monochrome faxes Forward Incoming Faxes to Another Machine Store Incoming Faxes in the Machine s Memory Use PC Fax Receive to Transfer Received Faxes to Your Computer Windows only Change Memory Receive Options Turn ...

Page 242: ... b to display the Fax Forward option and then press it 3 Enter the forwarding fax number up to 20 digits using the Touchscreen Press OK 4 Press Backup Print On or Backup Print Off If you select Backup Print On the machine prints a copy of each received fax at your machine When Fax Preview is turned on a backup copy of received faxes will not be printed even if you select Backup Print On If you rec...

Page 243: ...messages from a fax machine at another location using the Remote Retrieval commands Your machine prints a backup copy of each stored fax This feature is available only for monochrome faxes 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Press a or b to display the Fax Storage option and then press it 3 Press Related Information Memory Receive Options Forward Faxes Remotely Print a...

Page 244: ...software running on your computer Even if your computer is turned off your machine will receive and store faxes in its memory When you start your computer and the PC FAX Receiving software runs your machine transfers faxes to your computer automatically 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Press a or b to display the PC Fax Receive option and then press it The Touchscre...

Page 245: ...hscreen displays Print all faxes If you press Yes faxes in the memory will be printed before the setting changes If you press No faxes in the memory will not be printed and the setting will be unchanged If received faxes are left in the machine s memory when you change to PC Fax Receive from another option Fax Forward Forward to Cloud or Fax Storage press USB or the name of the computer if you are...

Page 246: ...achine to save or transfer incoming faxes 1 Press Settings All Settings Fax Setup Receive Memory Receive 2 Press Off The Touchscreen displays Print all faxes or Erase all documents if received faxes are in your machine s memory 3 Press Related Information Memory Receive Options Change Memory Receive Options Error and Maintenance Messages Telephone and Fax problems 240 ...

Page 247: ...x it is erased from the machine s memory If you select Fax Storage you can print all faxes from the memory 1 Press Settings All Settings Fax Print Document When Fax Preview is set to Off you can also print a fax from the memory by pressing Print on the Touchscreen 2 Press OK 3 Press Related Information Memory Receive Options Store Incoming Faxes in the Machine s Memory Error and Maintenance Messag...

Page 248: ...eval to call your machine from any touch tone telephone or fax machine and use a remote access code and remote commands to retrieve fax messages Set a Remote Access Code Use Your Remote Access Code Remote Retrieval Commands Forward Faxes Remotely Change the Fax Forwarding Number 242 ...

Page 249: ...e Access 2 Enter a three digit code using the numbers 0 through 9 or using the Touchscreen The preset cannot be changed Press OK DO NOT use the same code used for your Remote Activation Code 51 or Remote Deactivation Code 51 To delete your code press and hold to restore the inactive setting and then press OK 3 Press Related Information Remote Fax Retrieval Use Your Remote Access Code Operation fro...

Page 250: ... not received a fax 4 When the machine gives two short beeps enter a command The machine will hang up if you wait longer than 30 seconds to enter a command The machine will beep three times if you enter an invalid command 5 When finished press 9 and then press 0 to deactivate your machine 6 Hang up If your machine is set to Manual mode and you are using Remote Retrieval wait for about 100 seconds ...

Page 251: ...s not been set up for example a Fax Forwarding number has not been registered You can register your Fax Forwarding number by entering 4 After you register the number Fax Forwarding will work 4 Fax Forwarding number 6 Fax Storage 96 Retrieve a fax 2 Retrieve all faxes Enter the fax number of a remote fax machine to receive stored fax messages 3 Erase faxes from memory If you hear one long beep fax ...

Page 252: ...ne long beep you have messages 3 When you hear two short beeps press 9 6 2 4 Wait for the long beep and then use the dial pad to enter the fax number up to 20 digits of the remote fax machine where you want your fax messages sent followed by You cannot use and as dial numbers but you can press to insert a pause in the fax number 5 Hang up after you hear one long beep Your Brother machine will forw...

Page 253: ...p you have messages 3 When you hear two short beeps press 9 5 4 4 Wait for the long beep enter the new number up to 20 digits of the remote fax machine you want your fax messages forwarded to using the dial pad then enter You cannot use and as dial numbers but you can press to insert a pause in the fax number 5 Press 9 0 to stop Remote Access when finished 6 Hang up after you hear one long beep Re...

Page 254: ...o the other party pays for the call when receiving a fax from you It also lets you pay for the call when you call someone s fax machine to retrieve a fax The polling feature must be set up on both machines to work Not all fax machines support polling Polled Transmit Polling Receive 248 ...

Page 255: ...eceive Polling Receive lets you call another fax machine to receive a fax Setup for Polling Receive Setup for Polling Receive with Secure Code Setup for Delayed Polling Receive Setup for Sequential Polling Receive Cancel a Sequential Polling Job Stop Polling 249 ...

Page 256: ...for Polling Receive Related Models MFC J985DW 1 Press Fax If Fax Preview is set to On press Fax Sending Faxes 2 Press Options Polling RX 3 Press Standard 4 Enter the fax number you are polling using the Address Book or keyboard 5 Press Fax Start Related Information Polling Receive 250 ...

Page 257: ... only works with Brother fax machines To get a fax from a secured Brother machine you must enter the secure code 1 Press Fax MFC J985DW If Fax Preview is set to On press Fax Sending Faxes 2 Press Options Polling RX 3 Press Secure 4 Enter the four digit secure code using the Touchscreen This code is the security code of the fax machine you are polling Press OK 5 Enter the fax number you are polling...

Page 258: ...t a later time You can set up only one delayed polling operation 1 Press Fax MFC J985DW If Fax Preview is set to On press Fax Sending Faxes 2 Press Options Polling RX 3 Press Timer 4 Enter the time you want to start polling Press OK 5 Enter the fax number you are polling using the Address Book or keyboard 6 Press Fax Start The machine makes the polling call at the time you entered Related Informat...

Page 259: ...ure code using the Touchscreen Press OK If you selected Timer enter the time you want to start polling Press OK 5 Press Options Broadcasting 6 Press Add Number You can add numbers to the broadcast in the following ways Press Add Number and enter a fax number using the Touchscreen Press OK Press Add from Address book Press a or b to display the numbers you want to add to the broadcast Select the ch...

Page 260: ...f the following To cancel the entire sequential polling job press Entire Seq Poll Press Yes to confirm or press No to exit without cancelling To cancel the current number being dialled press the name or number on the Touchscreen Press Yes to confirm or press No to exit without cancelling To exit without cancelling press Related Information Polling Receive 254 ...

Page 261: ...e Fax Receive a Fax Fax Polling Polling Receive Stop Polling Stop Polling Related Models MFC J985DW To cancel the polling process press while the machine is dialling Related Information Polling Receive 255 ...

Page 262: ...Home Fax Voice Operations and Fax Numbers Voice Operations and Fax Numbers Voice Operations Store Fax Numbers Set up Groups for Broadcasting 256 ...

Page 263: ...Home Fax Voice Operations and Fax Numbers Voice Operations Voice Operations Pick up a Voice Call in Fax Tel Receive Mode 257 ...

Page 264: ...ouble ringing to alert you to pick up a voice call If you are at the machine lift the external telephone s handset and then press Tel R button or Pickup button to answer If you are at an extension telephone lift the handset during the F T Ring and then press 51 between the pseudo double rings If no one is on the line or if someone wants to send you a fax send the call back to the machine by pressi...

Page 265: ... and Fax Numbers Store Fax Numbers Store Fax Numbers Store Address Book Numbers Store Address Book Numbers from Outgoing Calls Store Address Book Numbers from Caller ID History Change or Delete Address Book Names or Numbers 259 ...

Page 266: ...Press OK Press Pause to insert a pause between numbers You can press Pause as many times as needed to increase the length of the pause Be sure to include the area code when entering a fax or telephone number Depending on the country the Caller ID names and history may not be displayed correctly if the area code is not registered with the fax or telephone number e To store the second fax or telepho...

Page 267: ... to store and then press it 3 Press Edit Add to Address Book Name To delete the number from the Outgoing Call history list press Edit Delete Press Yes to confirm 4 Enter the name up to 16 characters using the Touchscreen Press OK 5 To store the second fax or telephone number press Address 2 Enter the second fax or telephone number up to 20 digits using the Touchscreen Press OK 6 Press OK to confir...

Page 268: ...s a or b to display the name or number you want to store and then press it 3 Press Edit Add to Address Book Name To delete the number from the Caller ID history list press Edit Delete Press Yes to confirm 4 Enter the name up to 16 characters using the Touchscreen Press OK 5 To store the second fax or telephone number press Address 2 Enter the second fax or telephone number up to 20 digits using th...

Page 269: ...s a or b to display the number you want to change and then press it 4 Do one of the following To change the name press Name Enter the new name up to 16 characters using the Touchscreen Press OK To change the first fax or telephone number press Address 1 Enter the new fax or telephone number up to 20 digits using the Touchscreen Press OK To change the second fax or telephone number press Address 2 ...

Page 270: ...ess Book 2 Do the following steps a Press Edit Setup Groups Name b Enter the Group name up to 16 characters using the Touchscreen Press OK c Press Add Delete d Add Address Book numbers to the Group by pressing them to display a red checkmark Press OK e Read and confirm the displayed list of names and numbers you have selected and then press OK to save your Group To store another Group for broadcas...

Page 271: ... Group you want to change and then press it 3 Press Name 4 Enter the new Group name up to 16 characters using the Touchscreen Press OK How to change the stored name To change a character press d or c to position the cursor to highlight the incorrect character and then press Enter the new character 5 Press OK 6 Press Related Information Set up Groups for Broadcasting Enter Text on Your Brother Mach...

Page 272: ...oup Delete a Group Related Models MFC J985DW 1 Press Fax Address Book Edit Delete 2 Press a or b to display the Group you want to delete and then press it 3 Press OK 4 When the Touchscreen displays Erase this data press Yes 5 Press Related Information Set up Groups for Broadcasting 266 ...

Page 273: ...nd then press it 3 Press a or b to display Add Delete and then press it 4 Press a or b to display the number you want to add or delete 5 Do the following for each number you want to change To add a number to the Group press the check box of the number to add a check mark To delete a number from the Group press the check box of the number to remove the check mark 6 Press OK 7 Press OK 8 Press Relat...

Page 274: ...Devices Telephone Services and External Devices Use BT Call Sign Caller ID Set the Telephone Line Type Voice Over Internet Protocol VoIP Telephone Line Interference External TAD Telephone Answering Device External and Extension Telephones 268 ...

Page 275: ... allowing you to dedicate a second telephone number on the same telephone line just for receiving faxes This feature is available only in the U K You can switch BT Call Sign Off temporarily then turn it back on When you get a new fax number make sure you reset this function This machine will automatically answer incoming calls that use your new fax number When you set the BT Call Sign feature to O...

Page 276: ...with Your External Telephone only Related Models MFC J985DW This feature is available only in the U K 1 Press Settings All Settings Fax Miscellaneous BT Call Sign 2 Press On or Off 3 Press When you turn off BT Call Sign the receive mode stays in Manual You must set the receive mode again Related Information Use BT Call Sign Choose the Correct Receive Mode Error and Maintenance Messages 270 ...

Page 277: ...all your telephone company for more information Once you answer a call the Caller ID information disappears from the LCD and is stored in Caller ID memory View the list or select a number and fax to it add it to the Address Book or delete it from the history You can print a list of the Caller ID information received by your machine This feature is not available in some countries The Caller ID serv...

Page 278: ...DW This feature is available only in the U K and Ireland If you subscribe to the Caller ID service on your phone line set Caller ID to On to display the caller s telephone number on the LCD as the telephone rings 1 Press Settings All Settings Fax Miscellaneous Caller ID 2 Press On 3 Press Related Information Caller ID 272 ...

Page 279: ...ing the machine to a line that features PBX or ISDN to send and receive faxes you must select a Telephone Line Type that matches your line s features 1 Press Settings All Settings Initial Setup Phone Line Set 2 Press Normal PBX or ISDN 3 Press Related Information Telephone Services and External Devices PBX and TRANSFER Telephone and Fax problems 273 ...

Page 280: ... break recall only TBR TBR will work with most PBX systems allowing you to gain access to an outside line or transfer calls to another extension Press R or the Tel R button to use this feature Program a press of the R button or the Tel R button as part of a number stored in the Address Book When programming the Address Book number press R or the Tel R button first the LCD displays then enter the t...

Page 281: ...telephone cord is connected to the socket labelled LINE on your machine The other end of the telephone cord may be connected to a modem phone adapter splitter or other such device If you have questions about how to connect your machine to the VoIP system please contact your VoIP provider After you have connected your machine to the VoIP system check for a dial tone Lift the external telephone s ha...

Page 282: ...ernal TAD must answer within four rings we recommend setting it to two rings This is because your machine cannot hear the CNG tones until the external TAD has picked up the call The sending machine will send CNG tones for only eight to ten seconds longer We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it 1 1 1 TAD IMPORTANT DO NOT ...

Page 283: ...1 Set your external TAD to one or two rings The machine s Ring Delay setting does not apply 2 Record the outgoing message on your external TAD 3 Set the TAD to answer calls 4 Set the Receive Mode on your machine to External TAD Related Information External TAD Telephone Answering Device Receive Modes Choose the Correct Receive Mode Telephone and Fax problems 277 ...

Page 284: ...ce at the beginning of your message This allows your machine time to listen for fax tones We recommend beginning your OGM with an initial five second silence because the machine cannot hear fax tones over a loud voice You may try leaving out this pause but if your machine has trouble receiving faxes then you should re record the OGM to include it 2 Limit your speaking to 20 seconds Related Informa...

Page 285: ... the unit to the last line on the system This prevents the machine being activated each time the system receives telephone calls If all incoming calls will be answered by a switchboard operator we recommend setting the Receive Mode to Manual We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes ...

Page 286: ...and External Devices External and Extension Telephones External and Extension Telephones Connect an External or Extension Telephone Operation from External and Extension Telephones Use Extension Telephones Use the Remote Codes 280 ...

Page 287: ... External or Extension Telephone Related Models MFC J985DW You can connect a separate telephone to your machine as shown in the diagram below 1 Extension telephone 2 External telephone 1 2 Please make sure you use an external telephone with a cable no more than three metres long Related Information External and Extension Telephones 281 ...

Page 288: ...e machine answers a voice call and pseudo double rings for you to take over you can take the call at an extension telephone by pressing the Remote Deactivation Code 51 If you answer a call and no one is on the line You should assume that you re receiving a manual fax Press 51 and wait for the chirp or until the LCD shows Receiving and then hang up You can also use the Fax Detect feature to make yo...

Page 289: ...ve configuration see fig 2 In this configuration the machine can always detect whether a telephone is in use Thus it will not attempt to seize the line during that time This is known as telephone off hook detection The inadvisable configuration is shown in figure 1 and the recommended master slave configuration is shown in figure 2 This new connection configuration can be arranged by contacting BT...

Page 290: ...by pressing the Start button and then selecting the option to receive Remote Deactivation Code If you receive a voice call and the machine is in F T mode it will start to sound the F T ring pseudo double ring after the initial Ring Delay If you pick up the call on an extension telephone you can turn the F T ring off by pressing 51 make sure you press this between the rings If the machine answers a...

Page 291: ... remotely try changing the three digit remote codes using the numbers 0 9 1 Press Settings All Settings Fax Setup Receive Remote Codes 2 Do one of the following To change the Remote Activation Code press Act Code Enter the new code and then press OK To change the Remote Deactivation Code press Deact Code Enter the new code and then press OK If you do not want to change the Codes go to the next ste...

Page 292: ...Home Fax Fax Reports Fax Reports Set the Transmission Verification Report s Style Set the Fax Journal s Interval Period Print Reports Set the Machine to Power Off Automatically 286 ...

Page 293: ... fax you send A portion of the fax s first page appears on the report Off Prints a report if your fax is unsuccessful due to a transmission error Off Image Prints a report if your fax is unsuccessful due to a transmission error A portion of the fax s first page appears on the report 1 Press Settings All Settings Fax Report Setting XMIT Report 2 Press the option you want If you select On Image or O...

Page 294: ...efore the time you selected has passed the machine will print the Journal early and then erase all fax jobs from the memory If you want an extra report before it is due to print you can print it without erasing the jobs Every 50 Faxes The machine will print the Journal when the machine has stored 50 fax jobs 4 If you selected 6 12 24 hours 2 or 7 days press Time and enter the time of day using the...

Page 295: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Macintosh 289 ...

Page 296: ...Home Fax PC FAX PC FAX for Windows PC FAX for Windows PC FAX Overview Windows Send a Fax Using PC FAX Windows Receive Faxes on Your Computer Windows 290 ...

Page 297: ... PC FAX Overview Windows PC FAX Overview Windows Reduce paper consumption and save time by using Brother s PC FAX software to send faxes directly from your machine Configure PC FAX Windows Configure your PC Fax Address Book Windows 291 ...

Page 298: ...s and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Setup Sending The PC FAX Setup dialog box appears 2 Do one of the following Click the User Information tab and then type your user information in the fields Each Microsoft account can have its own customised User Information screen for custom fax headers and...

Page 299: ...Related Information PC FAX Overview Windows 293 ...

Page 300: ...Book Windows Add edit and delete members and groups to personalise your Brother Address Book Add a Member to the Address Book Windows Create a Group in the Address Book Windows Edit Member or Group Information Windows Delete a Member or Group Windows Export the Address Book Windows Import Information to the Address Book Windows 294 ...

Page 301: ...ollowing Windows XP Windows Vista and Windows 7 Click Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in t...

Page 302: ...3 Type the member s information in the corresponding fields Only the Name field is required 4 Click OK Related Information Configure your PC Fax Address Book Windows 296 ...

Page 303: ...Windows Vista and Windows 7 Click Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation b...

Page 304: ...le Names field select each name you want to include in the group and then click Add Members added to the group appear in the Group Members box 5 When finished click OK Each group can contain up to 50 members Related Information Configure your PC Fax Address Book Windows 298 ...

Page 305: ... and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Select the member or group yo...

Page 306: ...lect your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Select the member or group you want ...

Page 307: ... Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Click the File menu and then select Export 3 Select one of the following Text Th...

Page 308: ...them listed 5 If you are exporting to an ASCII file under the Divide Character section select the Tab or Comma option to separate the data fields 6 Click OK 7 Browse to the folder on your computer where you want to save the data type the file name and then click Save Related Information Configure your PC Fax Address Book Windows 302 ...

Page 309: ...k the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Address Book Send The Address Book dialog box appears 2 Click the...

Page 310: ...xt file 5 If you are importing an ASCII file under the Divide Character section select the Tab or Comma option to separate the data fields 6 Click OK 7 Browse to the folder where you want to import the data type the file name and then click Open Related Information Configure your PC Fax Address Book Windows 304 ...

Page 311: ...Click the numbers on the dial pad to type the number and then click Add Send Address If you select the Dial Restriction check box a confirmation dialog box will appear for you to re type the fax number using the keyboard This feature helps to prevent transmissions to the wrong destination Click the Address Book button and then select a member or group from the Address Book If you make a mistake cl...

Page 312: ...Receive Faxes on Your Computer Windows Receive Faxes on Your Computer Windows Use Brother s PC FAX software to receive faxes on your computer screen them and print only those faxes you want Receive Faxes Using PC FAX Receive Windows 306 ...

Page 313: ...computer When you turn off your computer your machine will continue to receive and store faxes in your Brother machine s memory The machine s LCD will display the number of stored faxes received When you start this application the software will transfer all received faxes to your computer at once You can enable the Backup Print option if you want the machine to print a copy of the fax before the f...

Page 314: ...ck Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive 2 Confirm the m...

Page 315: ...tray The PC FAX Receive window appears 2 Click Settings 3 Configure these options as needed Preferences Configure to start PC FAX Receive automatically when you start Windows Save Configure the path to save PC FAX files and select the received document format Device Select the Brother machine that you want to receive PC FAX Lock available only for Administrators Restrict users who do not have admi...

Page 316: ...owing the instructions for a network user then the machine should already be configured for your network 1 Double click the PC FAX Receive icon in your computer task tray The PC FAX Receive window appears 2 Click Settings 3 Click Device Add 4 Select the appropriate connection method Select your machine from the automatic search results below Connected Brother machines will be displayed Select a de...

Page 317: ... computer name that will appear on the machine s LCD type the new name in the Enter your PC display name Max 15 Characters field 6 Click OK Related Information Run Brother s PC FAX Receive on Your Computer Windows 311 ...

Page 318: ...ndows Related Models MFC J985DW Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages Messages received Unread messages 1 Double click the PC FAX Receive icon in your computer task tray The PC FAX Receive window appears 2 Click any faxes in the list to view them 3 When finished click in the right top corner of the window to close it 312 ...

Page 319: ...AX Receive is active and the PC FAX Receive icon will remain in your computer task tray To close PC FAX Receive click the icon in the computer task tray and click Close Related Information Receive Faxes Using PC FAX Receive Windows 313 ...

Page 320: ...intosh PC FAX for Macintosh Use Brother s PC FAX software to send faxes directly from your Macintosh without printing them This feature helps reduce your paper consumption and save time Send Faxes from Your Application Macintosh 314 ...

Page 321: ...the receiving fax machine supports colour faxes 1 Create a document in a Macintosh application 2 From an application such as Apple TextEdit click the File menu and then select Print 3 Click the application pop up menu and then select the Send Fax option 4 Click the Output pop up menu and then select the Facsimile option 5 Type a fax number in the Input Fax Number field and then click Add The fax n...

Page 322: ...click the Add button after entering the first fax number and type the next fax number The destination fax numbers will be listed in the Destination Fax Numbers field 6 Click Print to send the fax Related Information PC FAX for Macintosh 316 ...

Page 323: ...Home PhotoCapture Center PhotoCapture Center Print Photos Directly from Media Copy Photos from Media to a Computer Print Photos from ControlCenter4 Windows 317 ...

Page 324: ...Flash memory drive scan documents and save them directly to a memory card or USB flash drive When your machine is connected to a computer you can use your computer to access a memory card or USB flash drive inserted in the front of the machine Compatible Memory Cards and USB Flash Drives Important Information about PhotoCapture Center Print Photos from Media Using the Photo Button on the Brother M...

Page 325: ...igital cameras that use the USB mass storage standard Other USB devices are not supported Compatible Memory Cards Slot USB flash drive USB slot Compatible Memory Cards Slot Memory Stick Duo Memory Stick PRO Duo Upper slot Memory Stick Micro M2 Adapter required SD Memory Card SDHC Memory Card SDXC Memory Card MultiMediaCard MultiMediaCard plus Lower slot miniSD Adapter required miniSDHC Adapter req...

Page 326: ...index or image the PhotoCapture Center will print all the valid images even if one or more images have been corrupted Corrupted images will not be printed Memory card users Your machine is designed to read memory cards that have been formatted by a digital camera When a digital camera formats a memory card it creates a special folder into which it copies image data If you must use your computer to...

Page 327: ...nd Print Photos and Movie Files from Media Print a Photo Index Sheet Thumbnails from Media Print Photos by Image Number Enhance Photos Using Advanced Editing Options Print Photos with Custom Cropping Print ID Photos Print Photos from Media in Digital Print Order Format DPOF Print Photos with Auto Cropping Print Borderless Photos from Media Print the Date from Your Photo s Data Print Settings for P...

Page 328: ... the shooting time is about 60 minutes they are too large to be printed If the movie file for a divided scene is corrupted the part for that scene will be blank 1 Open the media slot cover 2 Put the memory card or USB flash drive in the correct slot 3 Press Photo View Photos 4 Press d or c to display the photo you want to print and then press it If you want to print all the photos press Print All ...

Page 329: ...ra or computer has used to identify the pictures Only file names that are 20 characters or less will be printed correctly on the index sheet File names cannot be printed correctly if they contain non alphanumeric characters but non alphanumeric characters do not affect PhotoCapture Center settings 1 Open the media slot cover 2 Put the memory card or USB flash drive in the correct slot 3 Press Phot...

Page 330: ...K Enter multiple numbers at one time using a comma or a hyphen For example enter 1 3 6 to print images No 1 No 3 and No 6 Print a range of images using a hyphen For example enter 1 5 to print images No 1 to No 5 Enter up to 12 characters including commas and hyphens for the image numbers you want to print 5 Enter the number of copies in one of the following ways Press or on the Touchscreen Press t...

Page 331: ... and then press OK 6 Press the effect you want to add and then press OK There are 10 ways to add effects to your photo Option Description Auto Correct The machine decides the appropriate effect for your photo Enhance Skin Use for adjusting portrait photographs It adjusts skin colour Press d or c to adjust the level of contrast Enhance Scenery Use for adjusting landscape photographs It highlights g...

Page 332: ...rn to the list of effects If your photo is very small or has irregular proportions the Touchscreen displays Image Too Small or Image Too Long You may not be able to crop or enhance the photo 7 Enter the number of copies in one of the following ways Press or on the Touchscreen Press to display the keyboard on the Touchscreen and then enter the number of copies using the Touchscreen keyboard Press O...

Page 333: ...es 4 Press a photo thumbnail 5 Press Crop and then press OK 6 Adjust the red frame to surround the portion of the photo you want to print Press or to enlarge or reduce the frame size Press a b d or c to move the position of the frame Press to rotate the frame When finished press OK If your photo is very small or has irregular proportions the Touchscreen displays Image Too Small or Image Too Long Y...

Page 334: ... memory card or USB flash drive in the correct slot 3 Press Photo ID Photo Print 4 Press d or c to display the photo you want and then press it 5 Press a or b to adjust the size of the crop you want and then press it The machine crops the photo to the selected size To crop to a different size repeat these steps 6 Confirm the displayed image Rotate the image if needed by pressing 7 Press OK 8 To ch...

Page 335: ... Memory Card SDHC Memory Card SDXC Memory Card MultiMediaCard or MultiMediaCard plus containing DPOF information is put into your machine you can print the selected image A DPOF File error can occur if the print order that was created on the camera has been corrupted Delete and recreate the print order using your camera to correct this problem For instructions on how to delete or recreate the prin...

Page 336: ...ge this setting to Off If you set the Cropping setting to Off set the Borderless setting to Off also Cropping On Cropping Off 1 Open the media slot cover 2 Put the memory card or USB flash drive in the correct slot 3 Press Photo View Photos 4 Press d or c to display each photo When the photo you want is displayed press it and then press OK 5 Press OK 6 Press Print Settings Cropping 7 Press On or O...

Page 337: ...per Printing time will be slower 1 Open the media slot cover 2 Put the memory card or USB flash drive in the correct slot 3 Press Photo View Photos 4 Press d or c to display each photo When the photo you want is displayed press it and then press OK 5 Press OK 6 Press Print Settings Borderless 7 Press On or Off 8 When finished press or OK 9 Press Start Related Information Print Photos from Media Us...

Page 338: ... must include the date The Digital Print Order Format DPOF setting on your camera must be turned off to use the Print Date feature 1 Open the media slot cover 2 Put the memory card or USB flash drive in the correct slot 3 Press Photo View Photos 4 Press d or c to display each photo When the photo you want is displayed press it and then press OK 5 Press OK 6 Press Print Settings Date Print 7 Press ...

Page 339: ...s and Slide Show only Set the machine to decide the appropriate effect for your photo Images that are very small or very elongated may not be corrected Brightness Does not appear when Enhance is selected Adjust the brightness Contrast Does not appear when Enhance is selected Adjust the contrast Increasing the contrast makes an image look sharper and more vivid Colour Enhance Does not appear when E...

Page 340: ...int Photos from Media Using the Photo Button on the Brother Machine Enhance Photos Using Advanced Editing Options Preview and Print Photos and Movie Files from Media Print Photos by Image Number Print Photos with Custom Cropping Print Photos from Media in Digital Print Order Format DPOF 334 ...

Page 341: ...puter If you would like to copy photos stored in a memory card or USB flash drive to a folder on your computer follow the steps for your connection type and Operating System Before Copying Photos Copy Photos from Media Over a Local Connection Copy Photos from Media Over a Network Connection 335 ...

Page 342: ...or USB flash drive in the media drive of the machine You could lose your data or damage the media The PhotoCapture Center will read only the media that was put in first While the machine is printing from the PhotoCapture Center your computer cannot access the PhotoCapture Center for any other operation Related Information Copy Photos from Media to a Computer 336 ...

Page 343: ...edit a file and save it to another drive on your computer 5 Quit all applications that are running stored data on the memory card or USB flash drive 6 Do one of the following Windows In Windows Explorer right click the removable disk icon and select Eject Macintosh Drag the removable disk icon into the Trash icon 7 Wait until the LCD message disappears before removing the media IMPORTANT DO NOT re...

Page 344: ... and the network Host Name of the machine 4 Click the name of the file you want to copy and save it to your computer NOTE When saving files certain characters or symbols may cause a problem accessing the file We recommend using combinations of these characters in a file name 5 Close the web browser 6 Wait until the LCD message disappears before removing the media IMPORTANT DO NOT remove the memory...

Page 345: ...tra sheet of the same photo paper in the paper tray 2 Click the ControlCenter4 icon in the task tray and then click Open 3 Do one of the following If you are using Advanced Mode click the Photo tab and then click the Photo Print button If you are using Home Mode click the Photo tab 4 Select the folder that contains the image you want to print Option Description My CC4 Folder The My CC4 Folder butt...

Page 346: ...Media Type and Layout options 10 Click the Properties button to configure the Print Quality Colour Greyscale and Colour Mode options if needed To print the image s timestamp in the lower right corner of the image select the Print Date check box 11 To change other printer settings click the Print Options button For Advanced Mode only 12 Click OK 13 Click the Preview button to view the image on scre...

Page 347: ...te Fit to Window Set the zoom level so that the image fits the window Zoom In Zoom Out Enlarge or reduce the selected image Rotate Counterclockwise Rotate Clockwise Rotate the image by 90 degrees clockwise or counter clockwise Previous Next Display the previous or next image 3 Trimming This feature allows you to remove unwanted areas from your photos 4 Image Correction Auto Correction Select this ...

Page 348: ...o enhance natural colours such as green and blue Night Scene Select this option to optimise the image adjustments for a night scene photo Soft Light Select this option to soften bright edges Related Information Print Photos from ControlCenter4 Windows 342 ...

Page 349: ...k Network Get Started Network Management Software and Utilities Additional Methods of Configuring Your Brother Machine for a Wireless Network Advanced Network Features Technical Information for Advanced Users 343 ...

Page 350: ...g to your network using the Brother installation CD ROM This section provides more information on network connection types introduces various methods to manage your network and explains some useful network features of your Brother machine Supported Basic Network Features 344 ...

Page 351: ...Yes PC Fax Send available only for certain models 1 Yes Yes PC Fax Receive available only for certain models 1 Yes Photo Capture available only for certain models Yes Yes BRAdmin Light 2 Yes Yes BRAdmin Professional 3 3 Yes Yes Remote Setup available only for certain models 1 Yes Yes Status Monitor Yes Yes Driver Deployment Wizard Yes Yes Vertical Pairing Windows 7 Windows 8 and Windows 10 only Ye...

Page 352: ...nd Utilities Network Management Software and Utilities Configure and change your Brother machine s network settings using a management utility Learn about Network Management Software and Utilities Change Machine Settings from Your Computer 346 ...

Page 353: ...ettings and update device firmware from a Windows computer on your LAN BRAdmin Professional 3 can also log activity of Brother devices on your network and export the log data Go to your model s Downloads page on the Brother Solutions Center at support brother com to download the latest version of Brother s BRAdmin Professional 3 utility Node name The node name appears in the current BRAdmin Profes...

Page 354: ...on CD ROM Before Configuring Your Brother Machine for a Wireless Network Configure Your Machine for a Wireless Network Using the One Push Method of Wi Fi Protected Setup WPS or AOSS Configure Your Machine for a Wireless Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Machine for a Wireless Network in Ad Hoc Mode Using a New SSID Configure Your Machine for a Wireless Networ...

Page 355: ...reless may not be the best method of connection for all types of documents and applications If you are printing large files such as multi page documents with mixed text and large graphics you may want to consider selecting wired Ethernet for faster data transfer supported models only or USB for the fastest throughput speed Although the Brother machine can be used in both a wired and wireless netwo...

Page 356: ...rk WLAN WPS AOSS 2 When Switch Network interface to wireless or Enable WLAN appears press Yes The wireless setup wizard starts To cancel press No 3 When the Touchscreen instructs you to start WPS or AOSS press the WPS or AOSS button on your wireless access point router Then press OK on your machine Your machine will automatically detect which mode WPS or AOSS your wireless access point router uses...

Page 357: ...ation on how to access WPS mode see the instructions provided with your wireless access point router Type A Connection when the wireless LAN access point router 1 doubles as the Registrar 1 Type B Connection when another device 2 such as a computer is used as the Registrar 1 2 Routers or access points that support WPS are marked with this symbol 1 Press Settings All Settings Network WLAN WPS w PIN...

Page 358: ...rinters Add a device Windows 10 Click All apps Windows System Control Panel In the Hardware and Sound group click Add a device To use a Windows Vista Windows 7 Windows 8 or Windows 10 computer as a Registrar you must register it to your network in advance For more information see the instructions supplied with your wireless LAN access point router If you use Windows 7 Windows 8 or Windows 10 as a ...

Page 359: ...SSID name and then press OK For more information about how to enter text see the Appendix 6 Press Ad hoc 7 Press either None or WEP 8 If you selected the WEP option for Encryption type enter the WEP key and then press OK Your Brother machine supports the use of the first WEP key only 9 To apply the settings press Yes To cancel press No 10 The machine attempts to connect to the wireless device you ...

Page 360: ...your router uses WEP encryption enter the key used as the first WEP key Your Brother machine supports the use of the first WEP key only 2 Press Settings All Settings Network WLAN Setup Wizard 3 When Switch Network interface to wireless or Enable WLAN appears press Yes The wireless setup wizard starts To cancel press No 4 The machine searches for your network and displays a list of available SSIDs ...

Page 361: ...ice is connected successfully the LCD displays Connected You have completed the wireless network setup To install drivers and software necessary for operating your device insert the Brother installation disc into your computer or go to your model s Downloads page on the Brother Solutions Center at support brother com Related Information Additional Methods of Configuring Your Brother Machine for a ...

Page 362: ...iguring Your Brother Machine for a Wireless Network Use Wi Fi Direct Use Wi Fi Direct Print or Scan from Your Mobile Device Using Wi Fi Direct Configure Your Wi Fi Direct Network I Cannot Complete the Wireless Network Setup Configuration 356 ...

Page 363: ... Brother iPrint Scan from the Google Play Store Android Market or the App Store For more information see the Mobile Print Scan Guide for Brother iPrint Scan Go to your model s Manuals page on the Brother Solutions Center at support brother com to download the guide 1 2 1 Mobile device 2 Your Brother machine Although the Brother machine can be used in both a wired supported models only and wireless...

Page 364: ...s from your machine s control panel Wi Fi Direct Network Configuration Overview Configure Your Wi Fi Direct Network Using the One Push Method Configure Your Wi Fi Direct Network Using the One Push Method and Wi Fi Protected Setup WPS Configure Your Wi Fi Direct Network Using the PIN Method Configure Your Wi Fi Direct Network Using the PIN Method of Wi Fi Protected Setup WPS Configure Your Wi Fi Di...

Page 365: ... Yes Go to Step 4 No See Related Information Configure Your Wi Fi Direct Network Manually 4 Does your mobile device support one push configuration for Wi Fi Protected Setup WPS Option Description Yes See Related Information Configure Your Wi Fi Direct Network Using the One Push Method and Wi Fi Protected Setup WPS No See Related Information Configure Your Wi Fi Direct Network Using the PIN Method ...

Page 366: ...tions when Activate Wi Fi Direct on other device Then Press OK appears Press OK on your Brother machine This will start the Wi Fi Direct setup 4 Do one of the following When your Brother machine is the G O Group Owner connect your mobile device to the machine directly When your Brother machine is not the G O it will display available device names with which to configure a Wi Fi Direct network Sele...

Page 367: ... Network Wi Fi Direct Group Owner On 2 Press Push Button 3 When Wi Fi Direct On appears press On to accept To cancel press Off 4 Activate your mobile device s WPS one push configuration method see your mobile device s user s guide for instructions When Activate Wi Fi Direct on other device Then Press OK appears on the machine s LCD press OK on your machine This will start the Wi Fi Direct setup 5 ...

Page 368: ... on your mobile device in the machine Press OK Follow the instructions and go to next step If the PIN is displayed on your Brother machine enter the PIN in your mobile device When your Brother machine is not the G O it will display available device names with which to configure a Wi Fi Direct network Select the mobile device to which you want to connect and press OK Search for available devices ag...

Page 369: ... press On to accept To cancel press Off 3 When Activate Wi Fi Direct on other device Then Press OK is displayed activate your mobile device s WPS PIN configuration method see your mobile device s user s guide for instructions and then press OK on your Brother machine This will start the Wi Fi Direct setup 4 The machine will wait for a connection request from your mobile device When PIN Code appear...

Page 370: ...ccept To cancel press Off 3 The machine will display the SSID name and Password Go to your mobile device s wireless network settings screen and enter the SSID name and password 4 If your mobile device connects successfully the machine displays Connected You have completed the Wi Fi Direct network setup For more information on printing from or scanning to your mobile device download the Mobile Prin...

Page 371: ...Home Network Advanced Network Features Advanced Network Features Print the Network Configuration Report 365 ...

Page 372: ... Report shows 0 0 0 0 wait for one minute and try printing it again You can find your machine s settings such as the IP address subnet mask node name and MAC Address on the report for example IP address 192 168 0 5 Subnet mask 255 255 255 0 Node name BRN000ca0000499 MAC Address 00 0c a0 00 04 99 1 Press Settings All Settings Print Reports Network Configuration OK The machine prints the current Net...

Page 373: ...Home Network Technical Information for Advanced Users Technical Information for Advanced Users Reset the Network Settings to Factory Default Print the WLAN Report 367 ...

Page 374: ...s feature restores all wired supported models only and wireless network settings to the factory settings You can also reset the print server to its factory default settings using BRAdmin Light or BRAdmin Professional 3 1 Press Settings All Settings Network Network Reset 2 Reset Network will be displayed Press Yes 3 Reboot OK will be displayed Press Yes for two seconds to confirm The machine will r...

Page 375: ...ings Print Reports WLAN Report OK The machine will print the WLAN Report If the WLAN Report does not print check your machine for errors If there are no visible errors wait for one minute and then try to print the report again Related Information Technical Information for Advanced Users Wireless LAN Report Error Codes My Brother Machine Cannot Print Scan or PC FAX Receive over the Network I Want t...

Page 376: ...ntication methods WPA Personal TKIP or AES WPA2 Personal AES Open WEP or None without encryption Shared key WEP If your problem is not solved the SSID or network settings you entered may be incorrect Confirm the wireless network settings For Ad Hoc Mode change the authentication and encryption methods of your computer for the wireless setting Your machine supports Open authentication only with opt...

Page 377: ...e has the WPS or AOSS method active and try again Try starting again after a few minutes to avoid interference from other access points Related Information Print the WLAN Report My Brother Machine Cannot Print Scan or PC FAX Receive over the Network I Want to Check that My Network Devices are Working Correctly Configure Your Machine for a Wireless Network in Ad Hoc Mode Using a New SSID 371 ...

Page 378: ...Home Security Security Lock the Machine Settings 372 ...

Page 379: ...tings Before turning on the machine s access lock feature make a careful note of your password If you forget the password you must reset all passwords stored in the machine by calling your administrator or Brother customer service About Using Memory Security 373 ...

Page 380: ...On the following operations are available Receiving faxes into memory limited by memory capacity Fax Forwarding if Fax Forwarding was already On Remote Retrieval if Fax Storage was already On While Memory Security is On the following operations are NOT available Operation from the control panel Printing received faxes PC printing PC Fax Receive Printing with NFC Scanning with NFC To print the faxe...

Page 381: ...odels MFC J985DW Make a careful note of your password 1 Press Settings All Settings Fax Miscellaneous Memory Security 2 Enter a four digit number for the password using the Touchscreen Press OK 3 When the Touchscreen displays Verify re enter the password using the Touchscreen Press OK 4 Press Related Information About Using Memory Security 375 ...

Page 382: ... Settings Fax Miscellaneous Memory Security Set Password 2 Enter the registered four digit number for the current password using the Touchscreen Press OK 3 Enter a four digit number for a new password using the Touchscreen Press OK 4 When the Touchscreen displays Verify re enter the new password using the Touchscreen Press OK 5 Press Related Information About Using Memory Security 376 ...

Page 383: ...our digit password using the keyboard on the Touchscreen Press OK The machine goes offline and the Touchscreen displays Memory Security Turning off Memory Security a Press Unlock b Enter the current four digit password and then press OK If you enter the wrong password the Touchscreen displays Wrong Password and stays offline The machine will stay in Secure Mode until the correct password is entere...

Page 384: ...b Connect Use Web Services from Your Brother Machine Use Brother Web Services Print with Google Cloud Print Print with AirPrint Print with Mopria Print and Scan from a Mobile Device Print and Scan Using Near Field Communication NFC 378 ...

Page 385: ...rom and print images that are already uploaded to these services 1 2 4 3 1 Printing 2 Scanning 3 Photos images documents and other files 4 Web Service The following services can be accessed from your Brother machine Picasa Web Albums Google Drive Flickr Facebook Evernote Dropbox OneNote OneDrive and Box For more information see the Web Connect Guide Go to your model s Manuals page on the Brother S...

Page 386: ...service 1 Web Service Copy Outlined Area Use a red pen to outline sections of your document and then scan the document The red outlined areas are extracted and printed together Cut Outlined Area Use a red pen to outline sections of your document and then scan the document The red outlined areas are deleted and the remaining information is printed NotePrint and NoteScan Print different types of not...

Page 387: ...Related Information Mobile Web Connect 381 ...

Page 388: ...count using a network compatible device such as a mobile phone or computer without installing the printer driver on the device 1 2 3 4 1 Print request 2 Internet 3 Google Cloud Print 4 Printing For more information see the Google Cloud Print Guide Go to your model s Manuals page on the Brother Solutions Center at support brother com to download the guide Related Information Mobile Web Connect 382 ...

Page 389: ... AirPrint also lets you send faxes directly from your Macintosh computer without printing them 1 2 3 1 Wired or wireless network 2 Telephone line 3 Your Brother machine AirPrint also lets you scan documents to your Macintosh computer without installing a driver on the device requires OS X 10 9 or later For more information see the AirPrint Guide Go to your model s Manuals page on the Brother Solut...

Page 390: ...ect to the same network as the printer and print without additional setup Many native Android apps including Google Chrome Gmail and Gallery support printing 1 2 3 1 Android 4 4 or later 2 Wi Fi Connection 3 Your Brother machine You must download the Mopria Plug in from the Google Play Store app and install it on your Android device Before using this service you must turn it on Related Information...

Page 391: ... to use features of your Brother machine directly from your iPhone iPod touch iPad and iPad mini Download and install Brother iPrint Scan from the App Store For Windows Phone Devices Brother iPrint Scan allows you to use features of your Brother machine directly from your Windows Phone without using a computer Download and install Brother iPrint Scan from the Windows Phone Store Windows Phone Mark...

Page 392: ...u can print data photos PDF files text files web pages and email messages from the device or scan photos and documents to the device by touching it to the NFC logo on the machine s control panel You must download and install Brother iPrint Scan to your Android device to use this feature For more information see the Mobile Print Scan Guide for Brother iPrint Scan Go to your model s Manuals page on ...

Page 393: ...olCenter Use Brother s ControlCenter software utility to quickly access your frequently used applications Using ControlCenter gives you direct access to specific applications ControlCenter4 Windows ControlCenter2 Macintosh 387 ...

Page 394: ...sing ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows Set Up the Brother Machine Using ControlCenter4 Windows Create a Custom Tab Using ControlCenter4 Advanced Mode Windows Set Up the Brother Machine from Your Computer Windows Set Up Your Brother Address Book Using ControlCenter4 Windows 388 ...

Page 395: ...enter4 Windows Change the Operation Mode in ControlCenter4 Windows ControlCenter4 has two operation modes Home Mode and Advanced Mode You can change modes at any time Home Mode Advanced Mode Home Mode ControlCenter4 Home Mode lets you access your machine s main features easily 389 ...

Page 396: ...ion mode 1 Click the ControlCenter4 icon in the task tray and then select Open 2 Click the Configuration button and then select Mode Select 3 The mode selection dialog box appears Select either the Home Mode or Advanced Mode option 4 Click OK Related Information ControlCenter4 Windows Scan Using ControlCenter4 Home Mode Windows Scan Using ControlCenter4 Advanced Mode Windows 390 ...

Page 397: ...e Mode Windows Use ControlCenter4 Home Mode to access your machine s main features Scan Using ControlCenter4 Home Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Home Mode Windows Scan Settings for ControlCenter4 Home Mode Windows Change the Operation Mode in ControlCenter4 Windows 391 ...

Page 398: ...ControlCenter4 Advanced Mode Windows Save Scanned Data to a Folder as a PDF File Using ControlCenter4 Advanced Mode Windows Scan Both Sides of an ID Card Using ControlCenter4 Advanced Mode Windows Scan to E mail Attachment Using ControlCenter4 Advanced Mode Windows Scan to an Editable Text File OCR Using ControlCenter4 Advanced Mode Windows Scan to an Office File Using ControlCenter4 Advanced Mode...

Page 399: ...s MFC J985DW 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Remote Setup button 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your machine Import Click to read the settings from a file 393 ...

Page 400: ...to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Firewall and you installed t...

Page 401: ...nd then click Open 2 Click the Configuration button and then select Create custom tab A custom tab is created 3 To change the name of a custom tab right click the custom tab and then select Rename custom tab 4 Click the Configuration button select Create custom button and then select the button you want to create The settings dialog box appears 5 Type the button name and then change the settings i...

Page 402: ...Related Information ControlCenter4 Windows 396 ...

Page 403: ...Macintosh ControlCenter2 Macintosh Scan Using ControlCenter2 Macintosh Set Up the Brother Machine Using ControlCenter2 Macintosh Turn the AutoLoad Feature On Macintosh Set Up Your Brother Address Book Using ControlCenter2 Macintosh 397 ...

Page 404: ...file formats Scan Using ControlCenter2 Macintosh Save Scanned Data to a Folder as a PDF File Using ControlCenter2 Macintosh Scan Both Sides of an ID Card Using ControlCenter2 Macintosh Scan to E mail Attachment Using ControlCenter2 Macintosh Scan to an Editable Text File OCR Using ControlCenter2 Macintosh Scan to an Office File Using ControlCenter2 Macintosh Scan Settings for ControlCenter2 Macint...

Page 405: ...Brother Machine Using ControlCenter2 Macintosh Related Models MFC J985DW 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Remote Setup button The Remote Setup Program screen appears 399 ...

Page 406: ...oaded to the machine Click Apply to upload the new data to the machine and then click Print OK Click to start uploading data to the machine and then exit the Remote Setup Program If an error message appears enter the correct data again and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the ...

Page 407: ...automatically each time you start your Macintosh 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the Configuration button and then select Preferences 3 Select the Start ControlCenter on computer startup check box 4 Click OK Related Information ControlCenter2 Macintosh 401 ...

Page 408: ...stalled correctly The Scanner Cover and the Jam Clear Cover are fully closed Paper is inserted correctly in the paper tray The interface cables are securely connected to the machine and the computer or the wireless connection is set up on both the machine and your computer For network models The access point for wireless router or hub is turned on and its link button is blinking The machine s LCD ...

Page 409: ...Direct settings again You can confirm the connection status by printing the Network Configuration Report B W 1 sided Print Only Replace ink One or more of the colour ink cartridges have reached the end of their lives You can use the machine in monochrome mode for approximately four weeks depending on the number of pages you print While this message appears on the Touchscreen each operation works i...

Page 410: ... of the ink cartridges have reached the end of their lives The machine will stop all print operations While memory is available monochrome faxes will be stored in the memory If a sending machine has a colour fax the machine s handshake will ask that the fax be sent as monochrome If the sending machine has the ability to convert it the colour fax will be stored in the memory as a monochrome fax Rep...

Page 411: ...e irregular so effects could not be added Choose a regularly proportioned image Image Too Small The size of your photo is too small to trim Choose a larger image Ink Absorber Pad Full The ink absorber box or flushing box is full These components are periodic maintenance items that may require replacement after a period of time to ensure optimum performance from your Brother machine Because these c...

Page 412: ...side and in the Front of the Machine Jam A Inside Front Make sure the paper length guide is set to the correct paper size More than one sheet of paper was placed in the manual feed slot OR Another sheet of paper was placed in the manual feed slot before the Touchscreen displayed Where to Place the Paper Do not put more than one sheet of paper in the manual feed slot at any time Wait until the Touc...

Page 413: ...se the Caller ID feature contact your telephone company See Related Information Caller ID No Device Wi Fi Direct When configuring the Wi Fi Direct network the Brother machine cannot find your mobile device Make sure your machine and mobile device are in the Wi Fi Direct mode Move the mobile device closer to your Brother machine Move your Brother machine and the mobile device to an obstruction free...

Page 414: ...that are in the memory See Related Information Print a Fax Stored in the Machine s Memory Out of Memory The machine s memory is full If a fax sending or copy operation is in progress Press or Quit or Close and wait until the other operations that are in progress finish and then try again Press Send Now to send the pages scanned so far Press Partial Print to copy the pages scanned so far Clear the ...

Page 415: ... stuck between the lower part of the Touchscreen and its frame Insert a piece of stiff paper between the lower part of the Touchscreen and its frame and slide it back and forth to push out the debris Tray removed This message is displayed when the setting to confirm the paper type and size is enabled To not display this confirmation message change the setting to Off See Related Information Change ...

Page 416: ...gain Wrong Ink Cartridge The ink cartridge model number is not compatible with your machine Verify whether the cartridge model number will work with your machine See Related Information Supply Specifications Wrong Ink Colour An ink cartridge has been installed in the wrong position Check which ink cartridges are not matched by colour to their ink cartridge positions and move them to their correct ...

Page 417: ...in the Front of the Machine Jam B Front Paper is Jammed in the Back of the Machine Jam C Rear Change the Paper Size and Paper Type Print Settings Windows Print Options Macintosh Paper Handling and Printing Problems 411 ...

Page 418: ... the Fax Journal report to see if there are any faxes you must transfer See Related Information Transfer the Fax Journal Report to Another Fax Machine Related Information Error and Maintenance Messages Transfer Faxes to Another Fax Machine Transfer Faxes to Your Computer Transfer the Fax Journal Report to Another Fax Machine Use PC Fax Receive to Transfer Received Faxes to Your Computer Windows on...

Page 419: ... you cannot enter fax transfer mode 1 Press to interrupt the error temporarily 2 Press Settings All Settings Service Data Transfer Fax Transfer 3 Do one of the following If the Touchscreen displays No Data there are no faxes left in the machine s memory Press Close and then press Enter the fax number where faxes will be forwarded 4 Press Fax Start Related Information Transfer Your Faxes or Fax Jou...

Page 420: ...eive Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX in the left navigation bar and then click Receive 3 Read and confirm the instructions on your computer Faxes in the machine s memory will be sent to your computer automatically When faxes in the machine s memory are not sent to your computer Make ...

Page 421: ...ax Machine Related Models MFC J985DW If you have not set up your Station ID you cannot enter fax transfer mode 1 Press to interrupt the error temporarily 2 Press Settings All Settings Service Data Transfer Report Transfer 3 Enter the fax number where the Fax Journal report will be forwarded 4 Press Fax Start Related Information Transfer Your Faxes or Fax Journal Report Set Your Station ID 415 ...

Page 422: ...me Troubleshooting Document Jams Document Jams Document is Jammed in the Top of the ADF Unit Document is Jammed inside the ADF Unit Remove Paper Scraps Jammed in the ADF Error and Maintenance Messages 416 ...

Page 423: ...in the Top of the ADF Unit 1 Remove any paper from the ADF 2 Open the ADF cover 3 Remove the jammed document by pulling it upwards 4 Close the ADF cover 5 Press IMPORTANT To avoid future document jams close the ADF cover correctly by pressing it down in the centre Related Information Document Jams 417 ...

Page 424: ...d inside the ADF Unit Document is Jammed inside the ADF Unit 1 Remove any paper that is not jammed from the ADF 2 Lift the document cover 3 Pull the jammed document out to the left 4 Close the document cover 5 Press Related Information Document Jams 418 ...

Page 425: ...Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1 Lift the document cover 2 Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 3 Close the document cover 4 Press Related Information Document Jams 419 ...

Page 426: ...d remove the jammed paper Paper is Jammed Inside and in the Front of the Machine Jam A Inside Front Paper is Jammed in the Front of the Machine Jam B Front Paper is Jammed in the Back of the Machine Jam C Rear Error and Maintenance Messages Paper Handling and Printing Problems 420 ...

Page 427: ...Inside Front or Repeat Jam A Inside Front follow these steps 1 Unplug the machine from the electrical socket 2 Pull the paper tray 1 completely out of the machine 1 3 Pull the two green levers inside the machine to release the jammed paper 4 Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover 1 into the open position 1 5 Slowly pull the jammed paper 1 out...

Page 428: ...ause damage to the machine 1 If the print head is in the right corner as shown in the illustration 2 you cannot move the print head Close the scanner cover and then reconnect the power cord Open the scanner cover again and then hold down until the print head moves to the centre Then unplug the machine from the power source and take out the paper If the paper is jammed under the print head unplug t...

Page 429: ...3 2 If ink gets on your skin or clothing immediately wash it off with soap or detergent 6 Gently close the scanner cover using both hands 7 Slowly pull the jammed paper 1 out of the machine 1 423 ...

Page 430: ...ny scraps of paper 1 b Squeeze both levers 1 and then open the Jam Clear Cover at the back of the machine 1 c Slowly pull the jammed paper out of the machine d Close the Jam Clear Cover Make sure the cover is closed completely When finished continue with the next step 8 Put the paper tray firmly back in the machine 424 ...

Page 431: ...ull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 10 Reconnect the power cord Related Information Printer Jam or Paper Jam Transfer Your Faxes or Fax Journal Report Error and Maintenance Messages 425 ...

Page 432: ...Front of the Machine Jam B Front If the LCD displays Jam B Front or Repeat Jam B Front follow these steps 1 Unplug the machine from the electrical socket 2 Pull the paper tray 1 completely out of the machine 1 3 Pull the two green levers inside the machine to release the jammed paper 4 Slowly pull out the jammed paper 1 1 426 ...

Page 433: ...craps of paper 1 b Squeeze both levers 1 and then open the Jam Clear Cover at the back of the machine 1 c Slowly pull the jammed paper out of the machine d Close the Jam Clear Cover Make sure the cover is closed completely When finished continue with the next step 5 Put the paper tray firmly back in the machine 427 ...

Page 434: ...pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 7 Reconnect the power cord Related Information Printer Jam or Paper Jam Transfer Your Faxes or Fax Journal Report Error and Maintenance Messages 428 ...

Page 435: ...per tray 1 completely out of the machine 1 3 Pull the two green levers inside the machine to release the jammed paper Depending on the paper size it is easier to remove the jammed paper from the front of the machine rather than from the back of the machine 4 Squeeze both levers 1 and then open the Jam Clear Cover at the back of the machine 1 5 Slowly pull the jammed paper out of the machine 6 Clos...

Page 436: ...per tray in the machine pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 2 1 9 Reconnect the power cord Related Information Printer Jam or Paper Jam Transfer Your Faxes or Fax Journal Report Error and Maintenance Messages 430 ...

Page 437: ...h your machine check the following topics You can correct most problems yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit support brother com Using non Brother supplies may affect the print quality hardware performance and machine reliability Paper Handling and Printing Problems Telephone and Fax problems Other Problems Network ...

Page 438: ...re XXXX is your model name Click See what s printing If printer driver options appear select your printer driver Click Printer in the menu bar and make sure Use Printer Offline is not selected Windows 10 Click All apps Windows System Control Panel In the Hardware and Sound group click View devices and printers Right click the Brother MFC XXXX Printer where XXXX is your model name Click See what s ...

Page 439: ... on the screen but do not appear when the document is printed There is an unprintable area on the top and bottom of the page Adjust the top and bottom margins in your document to allow for this See Related Information Unprintable Area Cannot perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing ...

Page 440: ...nplugging the machine and or leaving the machine unplugged for extended periods of time We recommend using to power down the machine Using allows minimal power to the machine resulting in periodic but less frequent cleaning of the print head The machine prints blank pages Check the print quality See Related Information Check the Print Quality Make sure you are using Brother Original Innobella ink ...

Page 441: ...tings click Advanced select Other Print Options and clear the Bi Directional Printing check box Make sure you are using Brother Original Innobella ink Paper Handling Difficulties Difficulties Suggestions The machine does not feed paper Make sure the paper tray is pushed in all the way until it locks into place Make sure the Jam Clear Cover at the back of the machine is closed Return the photo pape...

Page 442: ...llers Printing Received Faxes MFC models Difficulties Suggestions Condensed print Horizontal streaks Top and bottom sentences are cut off Missing lines This is usually caused by a poor telephone connection Make a copy if your copy looks good you probably had a bad connection with static or interference on the telephone line Ask the other party to send the fax again Vertical black lines when receiv...

Page 443: ... the Machine s Printer Platen Clean the Paper Feed Rollers Clean the Paper Pick up Rollers Printer Jam or Paper Jam Copy on Both Sides of the Paper 1 sided to 2 sided 2 sided to 2 sided Shrink Page Size of an Oversized Incoming Fax Paper Weight and Thickness Print Settings Windows Print Options Macintosh Print a Photo Macintosh Prevent Smudged Printouts and Paper Jams When Printing on Both Sides o...

Page 444: ...ble call your machine to hear it answer If there is still no answer check that the telephone line cord is plugged into the telephone wall socket and the LINE socket of the machine If there is no ringing when you call your machine ask your telephone company to check the line Handling Incoming Calls Difficulties Suggestions The machine Hears a voice as a CNG Tone If Fax Detect is set to On your mach...

Page 445: ...ble ring to alert you to answer voice calls If you do not want your Brother machine to answer any incoming faxes automatically you should select the Manual mode In Manual mode you must answer every incoming call and activate the machine to receive faxes Another device or service at your location may be answering the call before your Brother machine answers To test this lower the Ring Delay setting...

Page 446: ...anging the VoIP setting to Basic for VoIP This will lower modem speed and turn off Error Correction Mode ECM See Related Information Telephone Line Interference VoIP Print the Transmission Verification Report and check for an error See Related Information Print Reports Ask the other party to check that the receiving machine has paper Poor sending quality Try changing your resolution to Fine or S F...

Page 447: ... Scanner Related Information If You Are Having Difficulty with Your Machine Set Dial Tone Detection Telephone Line Interference VoIP Troubleshooting Set Tone or Pulse Dialling Mode Choose the Correct Receive Mode Set Fax Detect Set the Number of Rings Before the Machine Answers Ring Delay Connect an External TAD External TAD Telephone Answering Device Set the Telephone Line Type Print Reports Clea...

Page 448: ... Set Dial Tone Detection Set Dial Tone Detection Related Models MFC J985DW Setting the Dial Tone to Detection will shorten the Dial Tone detect pause 1 Press Settings All Settings Initial Setup Dial Tone 2 Press Detection or No Detection 3 Press Related Information Telephone and Fax problems 442 ...

Page 449: ... Basic for VoIP Basic for VoIP reduces the modem speed to 9 600 bps and turns off colour fax receiving and ECM except for colour fax sending Unless interference is a recurring problem on your telephone line you may prefer to use it only when needed To improve compatibility with most VoIP services Brother recommends changing the compatibility setting to Basic for VoIP Normal sets the modem speed at...

Page 450: ...rother TWAIN or WIA driver is selected as the primary source in your scanning application For example in Nuance PaperPort 14 1 click Desktop Scan Settings Select to select the Brother TWAIN WIA driver TWAIN or ICA errors appear when starting to scan Macintosh Make sure the Brother TWAIN driver is selected as the primary source In PageManager 1 click File Import From Scanner and select the Brother ...

Page 451: ...mation Print Borderless Photos from Media See Related Information Print Photos with Auto Cropping Software Difficulties Difficulties Suggestions Cannot print Uninstall and reinstall the Brother driver Device Busy appears on the computer screen Make sure the machine s display shows no error messages Related Information If You Are Having Difficulty with Your Machine Troubleshooting Clean the Scanner...

Page 452: ...he Network Connection Repair Tool Windows Where Can I Find My Brother Machine s Network Settings I Cannot Complete the Wireless Network Setup Configuration My Brother Machine Cannot Print Scan or PC FAX Receive over the Network I Want to Check that My Network Devices are Working Correctly Troubleshooting 446 ...

Page 453: ...ol exe For 64 bit OS users double click XXX C where XXX is the name of your local disk drive Program Files x86 Browny02 Brother BrotherNetTool exe If the User Account Control screen appears do one of the following Windows Vista Click Allow Windows 7 Windows 8 Windows 10 Click Yes 3 Follow the on screen instructions 4 Check the diagnosis by printing the Network Configuration Report The Network Conn...

Page 454: ...Difficulty with Your Machine Network Problems Where Can I Find My Brother Machine s Network Settings Where Can I Find My Brother Machine s Network Settings Change Machine Settings from Your Computer Print the Network Configuration Report 448 ...

Page 455: ...find the MAC Address in your Brother machine s control panel Wireless Your wireless LAN access point router is in stealth mode not broadcasting the SSID Enter the correct SSID name or Network Key manually Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point router and reconfigure the wireless network setup Wireless Your security settings SSID pass...

Page 456: ...ur Brother machine as a client confirm how many devices are allowed in the current Wi Fi Direct network and then check how many devices are connected Wi Fi Direct For Windows If your wireless connection has been interrupted and you have checked and tried all of the above we recommend using the Network Connection Repair Tool Related Information Network Problems Configure Your Machine for a Wireless...

Page 457: ...any description for example Brother PC FAX Rx In Port number Type 54926 In Protocol UDP is selected See the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer Wired Wireless Your security software blocks your machine s access to the network Some security software might block access without showing a security alert dialog box even afte...

Page 458: ...u bar appears click Settings Control Panel In the Hardware group click View devices and printers Printers Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers OS X v10 8 5 Click System Preferences Print Scan OS X v10 9 x 10 10 x Click System Preferences Printers Scanners Your Brother machine is not connected to the wireless network Pr...

Page 459: ...e Windows command prompt or Macintosh Terminal application ping ipaddress or nodename Successful Your Brother machine is working correctly and connected to the same network as your computer Unsuccessful Your Brother machine is not connected to the same network as your computer Windows Ask the network administrator and use the Network Connection Repair Tool to fix the IP address and the subnet mask...

Page 460: ...then press the Enter key on your keyboard 3 Confirm the values for the IPv4 address and subnet mask 4 Type exit and then press the Enter key on your keyboard Configure the IP Address on your computer Macintosh 1 Select System Preferences from the Apple Menu 2 Click Network Advanced TCP IP 3 Confirm the values for the IPv4 address and subnet mask Configure the IP Address on your Brother machine Pri...

Page 461: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 455 ...

Page 462: ...ate 1 Press Settings All Settings Machine Info 2 Press one of the following options Option Description Serial No Check your machine s serial number Firmware Version Main Version Check your machine s firmware version Firmware Update Update your machine to the latest firmware Firmware Auto Check View firmware information on the Home screen 3 Press Related Information Troubleshooting 456 ...

Page 463: ... 1 Press Settings All Settings Initial Setup Reset 2 Press the reset option you want to use 3 Press Yes to confirm 4 Press Yes for two seconds to reboot the machine Related Information Troubleshooting Reset Functions LCD Overview Transfer Your Faxes or Fax Journal Report 457 ...

Page 464: ...ok Address Book and Setup Groups Programmed fax jobs in the memory Polled Transmit Delayed Fax and Delayed Batch Transmission Station ID Name and Number Remote Fax Options Fax Forwarding Report Transmission Verification Report Address Book and Fax Journal History Caller ID history and Outgoing Call Faxes in memory 4 All Settings Use the Settings Reset function to reset all machine s settings to th...

Page 465: ...Routine Maintenance Routine Maintenance Replace the Ink Cartridges Clean Your Brother Machine Check Your Brother Machine Correct the Paper Feed to Clear Vertical Lines Pack and Ship Your Brother Machine 459 ...

Page 466: ... your doctor IMPORTANT Brother strongly recommends that you do not refill the ink cartridges provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges Use or attempted use of potentially incompatible ink and or cartridges in the Brother machine may cause damage to the machine and or may result in unsatisfactory print qualit...

Page 467: ...ORTANT DO NOT shake the ink cartridges If your skin or clothes come into contact with the ink wash your skin or clothes with water and soap immediately DO NOT touch the cartridge in the area indicated 2 this can prevent the machine from detecting the cartridge 5 Insert the ink cartridge in the direction of the arrow on the label Each colour has its own correct position 6 Gently push the area marke...

Page 468: ...if you do not need to replace them the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots the ink may stain your skin If you mix the colours by installing an ink cartridge in the wrong position the LCD shows Wrong Ink Colour Check which ink cartridges are not matched by colour to their ink cartridge positions and move them to their proper pos...

Page 469: ...lean the Print Head from Your Brother Machine Clean the Print Head from Your Computer Windows Clean the Print Head from Your Computer Macintosh Clean the Machine s LCD Clean the Outside of the Machine Clean the Machine s Printer Platen Clean the Paper Feed Rollers Clean the Paper Pick up Rollers 463 ...

Page 470: ...h a non flammable glass cleaner ADF models only 2 1 ADF models only In addition to cleaning the scanner glass and glass strip with a non flammable glass cleaner run your fingertip over the glass to see if you can feel anything on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after e...

Page 471: ...Related Information Clean Your Brother Machine Telephone and Fax problems Other Problems 465 ...

Page 472: ...OT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty 1 Press Ink Print Head Cleaning You can also press Settings Maintenance Print Head Cleaning 2 Press Black only Colour only or All 3 Press Normal Strong or Strongest 4 Press Start The machine cleans the print head If you clean the print head and the print has not improved try installing...

Page 473: ... the menu bar appears click Settings and then click Control Panel In the Hardware group click View devices and printers For Windows Server 2012 R2 Click Control Panel on the Start screen In the Hardware group click View devices and printers 2 Right click the Brother MFC XXXX Printer icon where XXXX is your model name and then select Printing preferences If printer driver options appear select your...

Page 474: ... Paper Handling and Printing Problems Clean the Print Head from Your Brother Machine 468 ...

Page 475: ...n appears 5 Click the Control menu and then select Maintenance 6 Select one of the following options Option Description Check Print Quality Use to print the test page and check the print quality Print Head Cleaning Use to start the cleaning process manually Select if a line or blank spaces appear in text or graphics on the test page 7 Do one of the following If you selected the Check Print Quality...

Page 476: ...Machine s LCD IMPORTANT DO NOT use liquid cleaners including ethanol 1 Press and hold down to turn off the machine The LCD displays Shutting Down for a few seconds before the power goes off 2 Clean the LCD with a dry soft lint free cloth Related Information Clean Your Brother Machine 470 ...

Page 477: ...emove dirt from the control panel It may crack the panel 1 If the paper support flap is open close it and then close the paper support 2 Pull the paper tray 1 completely out of the machine 1 3 Wipe the outside of the machine with a dry lint free cloth to remove dust 4 Lift the output paper tray cover and remove anything that is stuck inside the paper tray 5 Wipe the inside and the outside of the p...

Page 478: ...Related Information Clean Your Brother Machine 472 ...

Page 479: ...f the machine to lift the scanner cover into the open position 2 Clean the machine s printer platen 1 and the area around it wiping off scattered ink with a dry soft lint free cloth 1 2 IMPORTANT DO NOT touch the encoder strip the thin strip of plastic that stretches across the width of the machine 2 Doing this will cause damage to the machine 3 Gently close the scanner cover using both hands 4 Re...

Page 480: ... of the Paper Feed Rollers 1 with a soft lint free cloth moistened with water using a side to side motion After cleaning wipe the rollers with a dry soft lint free cloth to remove all moisture 1 5 Lift the Jam Clear Flap 2 and then clean the back side of the Paper Feed Rollers 1 with a soft lint free cloth moistened with water After cleaning wipe the rollers with a dry soft lint free cloth to remo...

Page 481: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 475 ...

Page 482: ...a few sheets of paper left in the tray clean the paper tray Base Pad 1 and the photo paper tray Base Pad 2 with a soft lint free cloth moistened with water After cleaning wipe the pad with a dry soft lint free cloth to remove all moisture 2 1 4 Clean the Paper Pick up Rollers 1 with a soft lint free cloth moistened with water Slowly turn the rollers so that the whole surface is cleaned After clean...

Page 483: ...her Machine Check Your Brother Machine Check the Print Quality Check the Print Alignment from Your Brother Machine Check the Ink Volume Monitor Machine Status from Your Computer Windows Monitor Machine Status from Your Computer Macintosh 477 ...

Page 484: ...ouchscreen asks you to check the print quality of each colour Press the number of the pattern 1 4 that most closely matches the printing result 6 Do one of the following If print head cleaning is needed press Start to start the cleaning procedure If print head cleaning is not needed the Maintenance screen reappears on the LCD Press 7 After the cleaning procedure is finished the Touchscreen asks if...

Page 485: ... No and then press to finish the Print Quality check If lines are missing see Poor below press Yes OK Poor 5 The Touchscreen asks you to check the print quality of each colour Press the number of the pattern 1 4 that most closely matches the printing result 6 Do one of the following If print head cleaning is needed press Start to start the cleaning procedure If print head cleaning is not needed th...

Page 486: ...contact Brother customer service or your local Brother dealer IMPORTANT DO NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty When a print head nozzle is clogged the printed sample looks like this After the print head nozzle is cleaned the horizontal lines are gone Related Information Check Your Brother Machine Paper Handling and Prin...

Page 487: ...t 2 Press Next and then press Start The machine starts printing the Alignment Check Sheet A 3 For the A pattern press a or b to display the number of the test print with the fewest visible vertical stripes 1 9 and then press it in the example above row number 6 is the best choice Press OK Repeat this step for the rest of the patterns When the print alignment is not adjusted correctly text looks bl...

Page 488: ...life or having a problem one of the following icons is displayed The ink level is low The ink cartridge is at the end of its life There is a problem with the ink cartridge To check or print the model numbers of the ink cartridges press Back to go back to the Ink menu screen Press Ink Cartridge Model and follow the instruction on the Touchscreen 2 Press You can also check the ink volume from your c...

Page 489: ...ected Click Tools in the left navigation bar and then click Status Monitor Windows 8 and Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Status Monitor Troubleshooting Click the Troubleshooting button to access the troubleshooting website Looking for replacement supplies C...

Page 490: ... Turn Off the Show Status Monitor Feature Windows Turn Off the Status Monitor Windows Cancel a Print Job Windows Check the Ink Volume 484 ...

Page 491: ...dicators and What They Mean Windows When you start up your computer the Brother Status Monitor icon appears on the task tray A green icon indicates the normal stand by condition A yellow icon indicates a warning A red icon indicates an error has occurred A grey icon indicates the machine is offline Related Information Monitor Machine Status from Your Computer Windows 485 ...

Page 492: ... default setting is Only when printing from this PC To turn it off follow these steps 1 Right click the Brother Status Monitor icon or window select the Status Monitor Settings option and then click Options The Options window appears 2 Select the Basic tab and then select Off for Show Status Monitor 3 Click OK Even if the Show Status Monitor feature is turned off you can check the machine s status...

Page 493: ... Status from Your Computer Windows Turn Off the Status Monitor Windows Turn Off the Status Monitor Windows 1 Right click the Brother Status Monitor icon or window and then select Exit 2 Click OK Related Information Monitor Machine Status from Your Computer Windows 487 ...

Page 494: ...nd then select the machine 3 Click the Options Supplies button 4 Click the Utility tab and then click the Open Printer Utility button The Status Monitor screen appears Troubleshooting Click the Troubleshooting button to access the Brother Solutions Center offering FAQs and troubleshooting tips Visit the Genuine Supplies website Click the Visit the Genuine Supplies website button for more informati...

Page 495: ...Error icons Icon Description The ink level is low The ink cartridge is at the end of its life There is a problem with the ink cartridge Related Information Check Your Brother Machine 489 ...

Page 496: ...per feed to reduce vertical lines This feature is available only for Plain paper 1 Press Ink Improve Print Quality Correct Paper Feed You can also press Settings Maintenance Improve Print Quality Correct Paper Feed 2 Press the Next button and then follow the instructions on the Touchscreen Related Information Routine Maintenance 490 ...

Page 497: ...rking process may lead to print problems and possible damage to the print head 1 Unplug the machine from the electrical socket 2 Unplug the machine from the telephone wall socket and take the telephone line cord out of the machine 3 Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover into the open position Then unplug the interface cable from the machine ...

Page 498: ...achine during shipping 8 Wrap the machine in the bag 9 Pack the machine and the printed materials in the original carton with the original packing material as shown below Do not pack the used ink cartridge in the carton 10 Close the carton and tape it shut Related Information Routine Maintenance Replace the Ink Cartridges 492 ...

Page 499: ...mise settings and features create shortcuts and work with options displayed on the machine s LCD to make your Brother machine a more efficient work tool Change Machine Settings from the Control Panel Change Machine Settings from Your Computer 493 ...

Page 500: ...ine Settings from the Control Panel Change Machine Settings from the Control Panel In the Event of Power Failure Memory Storage General Settings Save Your Favourite Settings as a Shortcut Print Reports Settings and Features Tables 494 ...

Page 501: ... be lost Temporary settings will be lost The date and time must be re entered MFC J985DW Your menu settings are stored permanently and will not be lost Temporary settings will be lost The date and time and programmed fax timer jobs for example Delayed Fax will be retained for approximately 24 hours Other fax jobs in the machine s memory will not be lost Related Information Change Machine Settings ...

Page 502: ...ylight Saving Time Automatically Set Sleep Mode Countdown Set the Machine to Power Off Automatically Set the Date Time Adjust the LCD Backlight Brightness Change How Long the LCD Backlight Stays On Set Your Station ID Set Tone or Pulse Dialling Mode Reduce Printing Noise Change the Language Displayed on the LCD Change the Keyboard Setting 496 ...

Page 503: ... For DCP models Press Settings All Settings General Setup Beep 2 Press one of the following options MFC models Option Description Ring Adjust the ring volume Beep Adjust the volume when you press a button make a mistake or after you send or receive a fax Speaker Adjust the speaker volume 3 Press a or b to display the Off Low Med or High option and then press the option you want 4 Press Related Inf...

Page 504: ...Related Models MFC J985DW You can program the machine to change automatically for Daylight Saving Time It will reset itself forward one hour in the spring and backward one hour in the autumn Make sure you have set the correct date and time in the Date Time setting 1 Press Settings 2 Press Date Time Auto Daylight 3 Press On or Off 4 Press Related Information General Settings 498 ...

Page 505: ...x Use these instructions to set a time delay to send the machine into Sleep Mode The timer will restart if any operation is carried out on the machine such as receiving a fax or a print job The factory setting is five minutes When the machine goes into Sleep Mode the LCD backlight turns off 1 Press Settings All Settings General Setup Sleep Mode 2 Press a or b to display the 1Min 2Mins 3Mins 5Mins ...

Page 506: ...y To turn on the machine after the Auto Power Off feature has turned it Off press The machine will not power off automatically when The machine is connected to a wired network MFC J985DW The machine is connected to a wireless network WLAN Enable is set to On or WLAN is selected in the Network I F setting 1 Press Settings All Settings General Setup Auto Power Off 2 Press a or b to display the Off 1...

Page 507: ...e machine s power has been off the machine s date and time may not be current Re enter them 1 Press Settings 2 Press Date Time 3 Press Date 4 Enter the last two digits of the year on the Touchscreen and then press OK 5 Enter two digits for the month on the Touchscreen and then press OK 6 Enter two digits for the day on the Touchscreen and then press OK 7 Press Time 8 Enter the time in 24 hour form...

Page 508: ...e LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD try changing the brightness setting 1 Press Settings All Settings General Setup LCD Settings Backlight 2 Press the Light Med or Dark option 3 Press Related Information General Settings 502 ...

Page 509: ...ange How Long the LCD Backlight Stays On You can set how long the LCD backlight stays on after the last finger press 1 Press Settings All Settings General Setup LCD Settings Dim Timer 2 Press a or b to display the Off 10Secs 20Secs or 30Secs option and then press the option you want 3 Press Related Information General Settings 503 ...

Page 510: ...ss OK 4 Press Name 5 Enter your name up to 20 characters using the Touchscreen and then press OK Press to cycle between letters numbers and special symbols The available characters may differ depending on your country If you entered an incorrect character and want to change it press d or c to move the cursor to it Press and then enter the correct character To enter a space press Space 6 Press Rela...

Page 511: ...ted Models MFC J985DW Your Brother machine is set for a Tone dialling service If you have a Pulse dialling rotary service you must change the dialling mode This feature is not available in some countries 1 Press Settings All Settings Initial Setup Tone Pulse 2 Press Tone or Pulse 3 Press Related Information General Settings Telephone and Fax problems 505 ...

Page 512: ...g Noise The Quiet Mode setting can reduce printing noise When Quiet Mode is turned on the print speed becomes slower The factory setting is Off When the Quiet Mode setting is turned on is displayed on the Home screen 1 Press Settings Quiet Mode 2 Press On or Off 3 Press Related Information General Settings LCD Overview 506 ...

Page 513: ...nge the Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed This feature is not available in some countries 1 Press Settings All Settings Initial Setup Local Language 2 Press your language 3 Press Related Information General Settings 507 ...

Page 514: ...ol Panel General Settings Change the Keyboard Setting Change the Keyboard Setting You can choose the type of keyboard for the LCD 1 Press Settings All Settings General Setup Keyboard Settings 2 Press QWERTY or ABC 3 Press Related Information General Settings 508 ...

Page 515: ...Home Machine Settings Change Machine Settings from the Control Panel Save Your Favourite Settings as a Shortcut Save Your Favourite Settings as a Shortcut Add Shortcuts Change or Delete Shortcuts 509 ...

Page 516: ...have not added a Shortcut 3 Press a or b to display Copy 4 Press Copy 5 Read the information on the Touchscreen and then confirm it by pressing OK 6 Press a or b to display the available settings and then press the setting you want to change 7 Press a or b to display the available options for the setting and then press the option you want Repeat the previous and this steps until you have selected ...

Page 517: ...te the Shortcut or edit the name press and hold the Shortcut until the options appear and then follow the on screen menus 4 Press Options 5 Change the settings for the Shortcut you selected 6 Press Save as Shortcut when you are finished changing the settings 7 Press OK to confirm 8 Do one of the following If you want to overwrite the Shortcut press Yes Press OK to finish If you do not want to over...

Page 518: ...Home Machine Settings Change Machine Settings from the Control Panel Print Reports Print Reports Reports Print a Report Fax Reports Telephone and Fax problems 512 ...

Page 519: ...rnal MFC models The Fax Journal prints a list of information about your last 200 incoming and outgoing faxes TX means Transmit RX means Receive User Settings The User Settings report prints a list of your current settings Network Configuration The Network Configuration report prints a list of your current network settings WLAN Report The WLAN Report prints the wireless LAN connectivity diagnosis C...

Page 520: ...rom the Control Panel Print Reports Print a Report Print a Report 1 Press Settings All Settings Print Reports 2 Press a or b to display the report you want to print and then press it 3 Press OK 4 Press Related Information Print Reports Caller ID 514 ...

Page 521: ...ne Settings Change Machine Settings from the Control Panel Settings and Features Tables Settings and Features Tables Settings Tables 2 7 67 5 mm Touchpanel models Features Tables 2 7 67 5 mm Touchpanel models 515 ...

Page 522: ...ur ink cartridge numbers Wi Fi TCP IP Set TCP IP protocol WLAN Assistant Configure your wireless network settings using the Brother CD ROM Setup Wizard Configure your internal print server manually WPS AOSS Configure your wireless network settings using the one button push method WPS w PIN Code Configure your wireless network settings using WPS with a PIN WLAN Status View the current wireless netw...

Page 523: ...re it automatically turns itself off after entering Sleep Mode When set to Off the machine will not power off automatically Settings All Settings Shortcut Settings Level 1 Level 2 Descriptions Select shortcut button Edit Shortcut Name Change the shortcut name Delete Delete the shortcut Settings All Settings Fax MFC models Level 1 Level 2 Level 3 Descriptions Setup Receive Ring Delay Set the number...

Page 524: ...D U K and Ireland only View or print a list of the last 30 Caller IDs stored in the memory Settings All Settings Network Level 1 Level 2 Level 3 Descriptions Wired LAN MFC J985DW TCP IP BOOT Method Select the BOOT method that best suits your needs IP Address Enter the IP address Subnet Mask Enter the Subnet mask Gateway Enter the Gateway address Node Name Enter the Node name WINS Configuration Sel...

Page 525: ... with a PIN WLAN Status Status View the current wireless network status Signal View the current wireless network signal strength SSID View the current SSID Comm Mode View the current Communication Mode MAC Address View the machine s MAC address Wi Fi Direct Push Button Configure your Wi Fi Direct network settings using the one button push method PIN Code Configure your Wi Fi Direct network setting...

Page 526: ...ers stored in the Address Book Fax Journal MFC models Print a list of information about your last 200 incoming and outgoing faxes TX means Transmit RX means Receive User Settings Print a list of your settings Network Configuration Print a list of your Network settings WLAN Report Print the wireless LAN connection results Caller ID history MFC models Print a list of the available Caller ID informat...

Page 527: ...ty MFC models Adjust the equalisation for transmission difficulties VoIP service providers offer fax support using various standards If you regularly experience fax transmission errors select Basic for VoIP Reset Machine Reset Restore all the machine s settings that you have changed such as Date and Time and Ring Delay Network Restore all network settings back to the factory settings Address Book ...

Page 528: ...number Preview Preview a fax message before you send it Colour Setting Set whether faxes are sent in monochrome or colour Delayed Fax Delayed Fax Set the time of day the delayed faxes will be sent Set Time Batch TX Combine delayed faxes to the same fax number at the same time of day into one transmission Real Time TX Send a fax without using the memory Polled TX Set the machine with a document to ...

Page 529: ...Contrast Adjust the contrast Broadcasting Add Number Send the same fax message to more than one fax number Preview Preview a fax message before you send it Colour Setting Set whether faxes are sent in monochrome or colour Delayed Fax Delayed Fax Set the time of day the delayed faxes will be sent Set Time Batch TX Combine delayed faxes to the same fax number at the same time of day into one transmi...

Page 530: ...Start sending a fax using the Address Book Call History Redial Redial the last number you dialled Outgoing Call Apply Select a number from the Outgoing Call history and then send a fax to it add it to the Address Book or delete it Edit Caller ID history Apply Select a number from the Caller ID history and then send a fax to it add it to the Address Book or delete it Edit Copy Level 1 Level 2 Level...

Page 531: ...nd save them to a folder on your computer Save as Shortcut to Image PC Select Options Scan photos or graphics into your graphics applications Save as Shortcut to Media When a memory card or USB Flash drive is inserted Options Scan documents and save them directly to a memory card or USB flash drive without using a computer Save as Shortcut to E mail PC Select Options Send a scanned document as an ...

Page 532: ...ide Show is shown before the machine switches to the next photo Start Start a Slide Show of your photos Select a photo during the Slide show and change the print settings Web Level 1 Descriptions OneNote OneDrive Box Google Drive Evernote Dropbox Facebook Picasa Web Albums Flickr Connect the Brother machine to an Internet service Web services may have been added and service names may have been cha...

Page 533: ... or delete it Caller ID history Select a number from the Caller ID history and then send a fax to it add it to the Address Book or delete it Address Book Select a number from the Address Book Scan to File Scan documents and save them to a folder on your computer to OCR Available after Presto PageManager is downloaded and installed for Macintosh Convert your scanned document to an editable text fil...

Page 534: ...e shortcut Ink Level 1 Descriptions Ink Volume Check the available ink volume Ink Cartridge Model Check your ink cartridge numbers Improve Print Quality Check and correct the print quality alignment and paper feeding according to the on screen instructions Print Head Cleaning Clean the print head according to the on screen instructions WiFi Level 1 Descriptions Setup Wizard Configure your internal...

Page 535: ...e Machine Settings from Your Computer Change Machine Settings from Your Computer Change the Machine Settings Using Remote Setup Where Can I Find My Brother Machine s Network Settings Network Management Software and Utilities 529 ...

Page 536: ...te Setup program lets you configure many of your Brother machine s machine settings from your computer When you start Remote Setup the settings on your Brother machine will be downloaded to your computer and displayed on your screen If you change the settings on your computer you can upload them directly to the machine Remote Setup Windows Remote Setup Macintosh 530 ...

Page 537: ... Change the Machine Settings Using Remote Setup Remote Setup Windows Remote Setup Windows Set Up the Brother Machine from Your Computer Windows Set Up the Brother Machine Using ControlCenter4 Windows Set Up Your Brother Address Book Using ControlCenter4 Windows 531 ...

Page 538: ...Start All Programs Brother Brother Utilities Click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Remote Setup Windows 8 Windows 10 Launch Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Remote Setup The Remote Set...

Page 539: ... data until it is uploaded to the machine Click Apply to upload the new data to the machine and then click Print OK Click to start uploading data to the machine and then exit the Remote Setup Program If an error message appears confirm that your data is correct and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the ma...

Page 540: ...re the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Firewall and you installed the Brother software and drivers from the CD ROM the necessary firewall settings have already been set Related Information Remote Setup Windows ControlCenter4 Windows 534 ...

Page 541: ...ine Using ControlCenter4 Windows Related Models MFC J985DW 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Remote Setup button 4 Configure the settings as needed Export Click to save the current configuration settings to a file Click Export to save your address book or all settings for your machine Import Click to read the settings f...

Page 542: ...to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the Remote Setup Program 5 Click OK If your computer is protected by a firewall and is unable to use Remote Setup you may need to configure the firewall settings to allow communication through port numbers 137 and 161 If you are using Windows Firewall and you installed t...

Page 543: ...lCenter4 Windows Related Models MFC J985DW Use Remote Setup through CC4 to add or change Address Book numbers on your computer 1 Click the ControlCenter4 icon in the task tray and then click Open 2 Click the Device Settings tab 3 Click the Address Book button The Address Book opens in a Remote Setup window 4 Add or update the Address Book information as needed 5 Click OK Related Information Remote...

Page 544: ...ings from Your Computer Change the Machine Settings Using Remote Setup Remote Setup Macintosh Remote Setup Macintosh Set Up the Brother Machine Using ControlCenter2 Macintosh Set Up Your Brother Address Book Using ControlCenter2 Macintosh 538 ...

Page 545: ...ine Using ControlCenter2 Macintosh Set Up the Brother Machine Using ControlCenter2 Macintosh Related Models MFC J985DW 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Remote Setup button The Remote Setup Program screen appears 539 ...

Page 546: ...oaded to the machine Click Apply to upload the new data to the machine and then click Print OK Click to start uploading data to the machine and then exit the Remote Setup Program If an error message appears enter the correct data again and then click OK Cancel Click to exit the Remote Setup Program without uploading data to the machine Apply Click to upload data to the machine without exiting the ...

Page 547: ...se Remote Setup through ControlCenter2 to add or change Address Book numbers on your computer 1 In the Finder menu bar click Go Applications Brother and then double click the ControlCenter icon The ControlCenter2 screen appears 2 Click the DEVICE SETTINGS tab 3 Click the Address Book button The Address Book opens in a Remote Setup window 4 Add or update the Address Book information as needed 5 Whe...

Page 548: ...Home Appendix Appendix Specifications Enter Text on Your Brother Machine Supply Specifications Information Regarding Recycled Paper 542 ...

Page 549: ...341 mm 583 mm 227 mm Weights DCP J785DW 8 4 kg MFC J985DW 8 5 kg Noise Level Sound Pressure Operating 50 dB A Approx 6 Sound Power 7 8 Copying 9 LWAd 6 04 B A Mono LWAd 6 00 B A Colour Ready LWAd 2 97 B A Mono Colour Temperature Operating between 10 C and 35 C Best Print Quality between 20 C and 33 C Humidity Operating between 20 and 80 without condensation Best Print Quality between 20 and 80 wit...

Page 550: ...ns Paper Input Paper Tray Paper Type 1 Plain Paper Inkjet Paper coated paper Glossy Paper Recycled Paper Paper Size A4 Executive Letter A5 A6 Envelopes Com 10 DL C5 Monarch Photo 10 x 15 cm Photo 2L 13 x 18 cm and Index Card 127 x 203 mm Maximum Paper Capacity Up to 100 sheets of 80 g m plain paper Photo Paper Tray Paper Type 1 Plain Paper Inkjet Paper coated paper Glossy Paper Recycled Paper Pape...

Page 551: ...ers to the ITU T Test Chart 1 a typical business letter Standard resolution MMR code Copy Specifications Colour Monochrome Yes Yes Copy Width 204 mm 1 Multiple Copies Stacks Sorts up to 99 pages Enlarge Reduce 25 to 400 in increments of 1 Resolution Prints up to 1200 2400 dpi Automatic 2 sided Paper Type Plain Paper Recycled Paper Paper Size A4 Letter A5 1 When copying on A4 size paper PhotoCaptur...

Page 552: ... included 2 Full Speed USB 2 0 USB Mass Storage standard up to 256 GB Supported formats FAT12 FAT16 FAT32 exFAT PictBridge Specifications Compatibility Supports the Camera Imaging Products Association PictBridge standard CIPA DC 001 Visit www cipa jp pictbridge for more information Interface USB direct interface Scanner Specifications Colour Monochrome Yes Yes TWAIN Compliant Yes Windows XP 1 Wind...

Page 553: ...n 2 m LAN MFC J985DW Use an Ethernet UTP cable category 5 or greater Wireless LAN IEEE 802 11b g n Infrastructure Ad hoc Mode IEEE 802 11g n Wi Fi Direct NFC MFC J985DW Yes 1 Your machine has a USB 2 0 Hi Speed interface The machine can also be connected to a computer that has a USB 1 1 interface 2 Third party USB ports are not supported Network Specifications You can connect your machine to a net...

Page 554: ...eater 3 4 Printing PC Fax 5 Scanning Removable Disk USB or Memory Card Network Media Access LAN 32 bit x86 or 64 bit x64 processor 150 MB 1 GB Windows Vista 3 4 500 MB 1 3 GB Windows 7 3 4 Windows 8 3 4 Windows 8 1 3 4 650 MB Windows 10 Home 3 4 Windows 10 Pro 3 4 Windows 10 Education 3 4 Windows 10 Enterprise 3 4 Windows Server 2003 Windows Server 2003 R2 Windows Server 2008 N A Printing 50 MB N ...

Page 555: ...200 dpi 4 Nuance PaperPort 14 supports Windows XP Home SP3 or greater Windows XP Professional 32 bit SP3 or greater Windows Vista SP2 or greater Windows 7 Windows 8 Windows 8 1 and Windows 10 5 PC Fax supports monochrome only MFC models For the latest driver updates visit support brother com and go to your model s Downloads page All trademarks brand and product names are the property of their resp...

Page 556: ...d or c Inserting spaces To enter a space press Space Or you can press c to move the cursor Making corrections If you entered an incorrect character and want to change it press d or c to highlight the incorrect character Press and then enter the correct character To insert a character press d or c to move the cursor to the correct place and then enter the character Press for each character you want...

Page 557: ...r High Yield Black LC22UBK Super High Yield Yellow LC22UY Super High Yield Cyan LC22UC Super High Yield Magenta LC22UM Black Approximately 2400 pages 1 Yellow Cyan and Magenta Approximately 1200 pages 1 For more information about replacement supplies visit www brother com pageyield What is Innobella Innobella is a range of genuine supplies offered by Brother The name Innobella derives from the wor...

Page 558: ...urchasing recycled paper saves natural resources and promotes the circular economy Paper is made using cellulose fibres from wood Collecting and recycling paper extends the life of fibres over multiple life cycles making the best use of the resources The recycled paper production process is shorter The fibres have already been processed so less water chemicals and energy are used Paper recycling h...

Page 559: ...urchased A B C D E F G I J L M N O P R S T U V W X A Ad Hoc Mode Address Book Address Book List ADF Automatic Document Feeder AES AOSS APIPA ARP ASCII Authentication Auto Reduction Automatic Fax Transmission Automatic Redial B Backup Print Batch Transmission Beeper Volume BOOTP BRAdmin Light Windows BRAdmin Professional 3 Windows Home Glossary 553 ...

Page 560: ...olour Enhancement Communication Error or Comm Error Compatibility Group Contrast Custom Raw Port D Delayed Fax Density DHCP DNS Client DNS Server Domain Name Driver Deployment Wizard E ECM Error Correction Mode Encryption Extension Telephone External Phone Home Glossary 554 ...

Page 561: ...ct Fax Forwarding Fax Journal Fax Storage Fax Tones Fax Tel Fine Resolution G Gateway Grey Scale Group Number I IEEE 802 11b g n Infrastructure Mode Innobella IP Address IPv6 J Journal Period L LAN LLMNR LPD Home Glossary 555 ...

Page 562: ... Network Configuration Report Network Connection Repair Tool Network Key Network PC FAX Network PhotoCapture Center Network Remote Setup Network Shared Printing Node Name O OCR Optical Character Recognition Open System Overseas Mode P Pause Peer to Peer Photo resolution Mono only Home Glossary 556 ...

Page 563: ...ansmission Remaining Jobs Remote Access Code Remote Activation Code Fax Tel Mode Only Remote Deactivation Code Fax Tel Mode only Remote Retrieval Access Remote Setup Resolution Ring Delay Ring Volume S Scanning Search Settings Tables SNMP SSID Standard resolution Home Glossary 557 ...

Page 564: ...ching Hub T TAD Telephone Answering Device TCP IP Temporary Settings TKIP Tone Transmission Transmission Verification Report U User Settings List V Vertical Pairing W Web Services WEP Wi Fi Direct WINS WINS Server Wireless LAN Access Point Router WLAN Report Home Glossary 558 ...

Page 565: ... WPA PSK WPA2 PSK Authentication Method WPS X Xmit Report Transmission Verification Report Home Glossary 559 ...

Page 566: ...ate IP Addressing APIPA protocol will automatically assign an IP address from the range 169 254 1 0 to 169 254 254 255 ARP Address Resolution Protocol ARP performs mapping of an IP address to a MAC address in a TCP IP network ASCII The acronym for American Standard Code for Information Interchange ASCII codes were established by the American National Standards Institute to serve as numerical repre...

Page 567: ...on Reduces the size of incoming faxes Automatic Fax Transmission Sending a fax without picking up the handset of the external telephone Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy Backup Print Your machine prints a copy of every fax that is received and stored in memory This is a safet...

Page 568: ...ownloads page on the Brother Solutions Center at support brother com to download the latest version of Brother s BRAdmin Professional 3 utility Node name The node name appears in the current BRAdmin Professional 3 window The default node name is BRNxxxxxxxxxxxx for a wired network or BRWxxxxxxxxxxxx for a wireless network where xxxxxxxxxxxx is your machine s MAC Address Ethernet address If using W...

Page 569: ... sending or receiving usually caused by line noise or static Compatibility Group The ability of one fax unit to communicate with another Compatibility is assured between ITU T Groups Contrast Setting to compensate for dark or light documents by making faxes or copies of dark documents lighter and light documents darker Custom Raw Port Custom raw port is a commonly used printing protocol on a TCP I...

Page 570: ...nsmission and resends the pages of the fax that had an error Encryption Most wireless networks use some kind of security settings These security settings define the authentication how the device identifies itself to the network and encryption how the data is encrypted as it is sent on the network If you do not correctly specify these options when you are configuring your Brother wireless machine i...

Page 571: ...tion about the last 200 incoming and outgoing faxes TX means Transmit RX means Receive Fax Storage You can store faxes in the memory Fax Tones The signals sent by sending and receiving fax machines while communicating information Fax Tel You can receive faxes and telephone calls Do not use this mode if you are using a telephone answering device TAD Fine Resolution Resolution is 203 196 dpi It is u...

Page 572: ...de The mode of operation in a wireless network in which all devices machines and computers are connected via an access point router Innobella Innobella is a range of genuine supplies offered by Brother For best quality results Brother recommends Innobella ink and paper IP Address An Internet Protocol IP address is a series of numbers that identifies each device connected to a network An IP address...

Page 573: ...feature works in both the IPv4 or IPv6 environment when using Windows Vista or greater LPD Line Printer Daemon LPD or LPR protocol is a commonly used printing protocol on a TCP IP network mainly for UNIX based operating systems LPR Line Printer Daemon LPR or LPD protocol is a commonly used printing protocol on a TCP IP network MAC Address The MAC Address Ethernet Address is a unique number assigne...

Page 574: ...h is used when the data is encrypted or decrypted The Network Key is also described as the Password Security Key or Encryption Key The table shows the number of characters of the key to use for each setting Open system Shared key with WEP This key is a 64 bit or a 128 bit value that must be entered in an ASCII or hexadecimal format ASCII Hexadecimal 64 40 bit Uses five text characters For example ...

Page 575: ... the name that is registered by the WINS server on your network Brother recommends the name BRNxxxxxxxxxxxx for a wired network or BRWxxxxxxxxxxxx for a wireless network where xxxxxxxxxxxx is your machine s MAC address ethernet address OCR Optical Character Recognition Nuance PaperPort or Presto PageManager software application converts an image of text to text you can edit Open System Open System...

Page 576: ...other fax machine to retrieve waiting fax messages Protocols Protocols are the standardised sets of rules for transmitting data on a network Protocols allow users to gain access to network connected resources The print server used on your Brother machine supports the Transmission Control Protocol Internet Protocol TCP IP protocol Pulse This feature is not available in some countries A form of rota...

Page 577: ...etwork settings from a computer application When you start this application the settings on your machine will be downloaded automatically to your computer and displayed on your computer screen If you change the settings you can upload them directly to the machine Resolution The number of vertical and horizontal lines per inch Ring Delay The number of rings before the machine answers in Fax Only an...

Page 578: ...zed text and the quickest transmission Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number Status Monitor The Status Monitor utility is a configurable utility to monitor the status of one or more devices allowing you to get immediate notification when there is a problem for example when the machine runs out of paper or jams Subnet M...

Page 579: ...et Protocol TCP IP is the most popular set of protocols used for communication such as Internet and email This protocol can be used in almost all operating systems including Windows Windows Server OS X and Linux Temporary Settings You can choose certain options for each fax transmission and copy without changing the default settings TKIP Temporal Key Integrity Protocol TKIP is one of the encryptio...

Page 580: ...ction is a Wi Fi standard that allows devices to connect with each other without a wireless access point using secured method WINS Windows Internet Name Service WINS is an information providing service for NetBIOS name resolution It consolidates an IP address and a NetBIOS name that is in the local network WINS Server Windows Internet Name Service WINS Server maps IP addresses to computer names Ne...

Page 581: ...standard that allows the setup of secured wireless networks WPS was created by the Wi Fi Alliance in 2007 Xmit Report Transmission Verification Report A listing for each transmission that shows its date time and number Home Glossary 575 ...

Page 582: ...Visit us on the World Wide Web www brother com UK Version 0 ...

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