Error Message
Cause
Action
See
Related Information
:
Load Photo or
Photo L Paper in Photo Paper Tray
.
The paper was not inserted in the centre
position of the manual feed slot.
Remove the paper and reinsert it in the
centre of the manual feed slot, and then
follow the on-screen instructions.
See
Related Information
:
Load Paper in
the Manual Feed Slot
.
The Jam Clear Cover is not closed
correctly.
Make sure the Jam Clear Cover is closed
evenly at both ends.
See
Related Information
:
Printer Jam or
Paper Jam
.
Paper dust has accumulated on the
surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
See
Related Information
:
Clean the Paper
Pick-up Rollers
.
No Response/Busy
The number you dialled does not answer
or is busy.
Verify the number and try again.
Out of Fax Memory
The fax memory is full.
Do one of the following:
•
Clear the data from the memory. To
gain extra memory, you can turn off
Memory Receive.
See
Related Information
:
Turn Off
Memory Receive
.
•
Print the faxes that are in the memory.
See
Related Information
:
Print a Fax
Stored in the Machine's Memory
.
Out of Memory
The machine's memory is full.
If a fax-sending or copy operation is in
progress:
•
Press
or
Quit
or
Close
and wait
until the other operations that are in
progress finish, and then try again.
•
Press
Send Now
to send the pages
scanned so far.
•
Press
Partial Print
to copy the
pages scanned so far.
•
Clear the data in the memory. To gain
extra memory, you can turn Memory
Receive off. (MFC models only)
See
Related Information
:
Turn Off
Memory Receive
.
•
Print the faxes stored in the memory.
(MFC models only)
See
Related Information
:
Print a Fax
Stored in the Machine's Memory
.
Paper Size Mismatch
The paper size setting does not match the
size of paper in the tray.
-
OR
-
You did not set the paper guides in the
tray to the indicators for the paper size
you are using.
1. Check that the paper size you selected
on the machine's display matches the
size of the paper in the tray.
See
Related Information
:
Change the
Paper Size and Paper Type
.
2. Make sure you loaded the paper in a
Portrait position, by setting the paper
guides at the indicators for your paper
size.
See
Related Information
:
Load Paper
.
408
Summary of Contents for DCP-J785DW
Page 1: ...Online User s Guide DCP J785DW MFC J985DW 2016 Brother Industries Ltd All rights reserved ...
Page 28: ...Home Paper Handling Paper Handling Load Paper Load Documents 22 ...
Page 40: ... Choose the Right Print Media Change the Paper Size and Paper Type 34 ...
Page 43: ... Paper Handling and Printing Problems 37 ...
Page 55: ... Load Envelopes in the Paper Tray Load Paper in the Manual Feed Slot 49 ...
Page 62: ... Copy a Document Error and Maintenance Messages Telephone and Fax problems Other Problems 56 ...
Page 64: ... Other Problems 58 ...
Page 66: ...Home Print Print Print from Your Computer Windows Print from Your Computer Macintosh 60 ...
Page 88: ... Change the Default Print Settings Windows 82 ...
Page 105: ...Related Information Scan Using the Scan Button on Your Brother Machine 99 ...
Page 107: ...Related Information Scan Using the Scan Button on Your Brother Machine 101 ...
Page 112: ...Related Information Save Scanned Data to a Memory Card or USB Flash Drive 106 ...
Page 114: ...Related Information Scan Using the Scan Button on Your Brother Machine 108 ...
Page 167: ...Related Information Scan from Your Computer Windows WIA Driver Settings Windows 161 ...
Page 197: ...Related Information Copy Page Layout Options for Copies 191 ...
Page 216: ... Enter Text on Your Brother Machine 210 ...
Page 295: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Macintosh 289 ...
Page 299: ...Related Information PC FAX Overview Windows 293 ...
Page 378: ...Home Security Security Lock the Machine Settings 372 ...
Page 387: ...Related Information Mobile Web Connect 381 ...
Page 402: ...Related Information ControlCenter4 Windows 396 ...
Page 461: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 455 ...
Page 471: ...Related Information Clean Your Brother Machine Telephone and Fax problems Other Problems 465 ...
Page 474: ... Paper Handling and Printing Problems Clean the Print Head from Your Brother Machine 468 ...
Page 478: ...Related Information Clean Your Brother Machine 472 ...
Page 481: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 475 ...
Page 582: ...Visit us on the World Wide Web www brother com UK Version 0 ...