Turn off wireless message reconciliation for a BlackBerry Enterprise Server
You can turn off wireless message reconciliation to reduce wireless network traffic or to manage user accounts. If
you turn off wireless message reconciliation, users can reconcile their email messages only by connecting their
BlackBerry® devices to the BlackBerry® Desktop Manager or the BlackBerry® Web Desktop Manager.
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Email.
2. Click the instance that you want to change.
3. Click Edit instance.
4. On the Messaging tab, in the Messaging options section, in the Wireless message reconciliation turn on drop
down list, click False.
5. Click Save all.
Managing access to remote message data
Prevent a user from checking the availability of meeting participants on the
BlackBerry device
By default, when a BlackBerry® device user creates a meeting request , the BlackBerry device user can check to see
if a potential participant is available. You can turn this feature off if you want to minimize the resource impact of the
BlackBerry® Enterprise Server on your organization's messaging server.
1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component View > Email.
2. Click the name of the BlackBerry Enterprise Server instance or BlackBerry Enterprise Server pair that you want
to change.
3. Click Edit instance.
4. On the Messaging tab, in the Messaging Options section, change Free busy lookup turn on to False.
5. Click Save All.
6. Restart the BlackBerry Enterprise Server using one of the following methods:
• If you want to change a BlackBerry Enterprise Server instance, on the Instance information tab, click Restart
instance.
• If you want to change a BlackBerry Enterprise Server pair, click one of the instances, and on the Instance
information tab, click Restart instance. Repeat this step for the other instance in the pair.
• In the Windows® Services, restart the BlackBerry Dispatcher.
7. Repeat step 2 to step 6 for each BlackBerry Enterprise Server instance that you want to turn off the feature for.
After you finish: To allow the user to check the availability of a potential meeting participant, in the Messaging
Options section, change Free busy lookup turn on to True. Click Save all. Restart the BlackBerry Enterprise Server.
Related topics
Restarting BlackBerry Enterprise Server components, 327
Administration Guide
Managing access to remote message data
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