8. To move the email message filter higher or lower in the list, click the Up or Down icons.
The BlackBerry® Enterprise Server applies email message filters in the order that they are listed in. Organize the
email message filters from the least restrictive to the most restrictive.
9. Repeat steps 4 to 8 for each email message filter that you want to add.
10. Click Save all.
Turn on an email message filter that applies to all user accounts on a
BlackBerry Enterprise Server
1. In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry Solution
topology > BlackBerry Domain > Component view > Email.
2. Click the instance that you want to change.
3. Click Edit instance.
4. On the Email message filters tab, click the Edit icon beside the email message filter you want to turn on.
5. In the Enabled drop down list, click Yes.
6. Click Save all.
The BlackBerry Administration Service applies email message filters in the order that they are listed in.
Create an email message filter that applies to a specific user account
1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand User.
2. Click Manage users.
3. Search for a user account.
4. In the search results, click the name of the user account.
5. Click Edit user.
6. In the Messaging configuration section, click Default configuration.
7. On the Email tab, in the Email message filter name field, type a name for the email message filter.
8. In the Email message filter rules section, configure the options for the email message filter. Use semicolons (;)
to separate multiple items that you specify.
If you specify multiple users in the From or Sent to fields, or multiple subject terms in the Subject field, the
message filter is applied to email messages that contain any of the users or terms that you specify. All of the
users or terms that you specify do not have to be satisfied for the message filter to be applied.
9. Perform one of the following tasks:
• To create an email message filter that does not deliver email messages that match the filter criteria to
BlackBerry devices, select Do not forward email messages to the device.
• To create an email message filter that forwards email messages that match the filter criteria to BlackBerry
devices, select Forward email messages to the device.
10. Click the Add icon.
11. To move the email message filter higher or lower in the list, click the Up or Down icons.
Administration Guide
Creating email message filters
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