Black Box ServSwitch KV104A-R3 User Manual Download Page 48 | Manualshive

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APPENDIX: Problem Report

List any equipment, other than the ServSelects, the computers themselves,

and the shared monitor, keyboard, and mouse, that is attached to your

ServSelect system: _____________________________________________

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Describe the problem carefully, answering all the issues raised in

Section 5.2: __________________________________________________

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Summary of Contents for ServSwitch KV104A-R3

Page 1: ...ays a week call 724 746 5500 Address 1000 Park Dr Lawrence PA 15055 1018 Phone 724 746 5500 Fax 724 746 0746 World Wide Web www blackbox com E mail info blackbox com Copyright 1999 Black Box Corporati...

Page 2: ...y not We carry a broad line of robust solutions for all these applications Do you have just two PCs and need an economical alternative to keeping two monitors keyboards and mice on your desk Or do you...

Page 3: ...IBM PC AT PS 2 and RS 6000 are registered trademarks and PC XT is a trademark of International Business Machines Corporation Logitech is a trademark of Logitech Inc Microsoft and Windows are register...

Page 4: ...operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measu...

Page 5: ...o el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante 8 Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las inst...

Page 6: ...r una antena externa deber ser localizada lejos de las lineas de energia 16 El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo 17 Cuidado deb...

Page 7: ...22 4 2 Operating the ServSelect with the Shared Keyboard 23 4 2 1 Keystroke Notation 23 4 2 2 Keyboard Based Switching 24 4 2 3 Other Keyboard Commands 25 4 3 Operating the ServSelect with Its On Scr...

Page 8: ...rough OSD 38 4 4 2 B Turning Scanning ON and OFF with the SELECT SCAN Button Nonsecure Mode Only 38 4 4 2 C Turning Scanning ON and OFF with Keyboard Hotkey Commands System Administrator or Nonsecure...

Page 9: ...68 noninterlaced At up to 60 Hz Up to 1280 x 1024 noninterlaced Maximum Distance 30 ft 9 1 m to any attached CPU the shared monitor keyboard and mouse should be plugged directly into the unit and shou...

Page 10: ...KV108A R3 8 DB25 male CPU ports Temperature Tolerance Operating 41 to 104 F 5 to 40 C Storage 4 to 122 F 20 to 50 C Humidity Tolerance Up to 90 noncondensing Enslosure Steel Power Input 100 to 240 VA...

Page 11: ...ted transparently without operator intervention and may be powered up one at a time or all at once When the power stabilizes a channel may be selected The first available channel is automatically sele...

Page 12: ...your shared PS 2 mouse Operated through the ServSelect your PS 2 mouse will work with any attached PC regardless of whether the computer is designed for a serial or PS 2 mouse Built in scanning capabi...

Page 13: ...itchable mouse in PS 2 mode Kensington Logitech Trackman Logitech Mouseman for PS 2 Microsoft IntelliMouse Other manufacturers mice might also work with the ServSelect If you experience problems using...

Page 14: ...EHN056 Plug the DB25 female connector at one end of this cable into any lettered channel port on the rear of the ServSelect The other end of the input cable will have five connectors an HD15 male conn...

Page 15: ...d of the power cord into an appropriate AC wall outlet This outlet should be near the equipment and easily accessible so that you can quickly unplug the ServSelect should you need to move or service i...

Page 16: ...nsion unit s near the base unit you can even stack it on top of the base unit if you like 3 Plug the DB25 connector of an EHN056 input cable into any available lettered channel port on the rear of you...

Page 17: ...ee channel ports 7 Follow step 6 in Section 3 1 for all of your ServSelect units 8 Power up all of your ServSelect units first then all attached computers Your ServSelect system should be ready for co...

Page 18: ...d ServSelects can t be cascaded They also can t perform keyboard based switching although all other keyboard commands and controls function normally This means that in secure mode you can only switch...

Page 19: ...nfiguration to option 3 Paired Slave as shown in Figure 3 7 below Figure 3 7 Setting the unit to a slave configuration Program Manager ServSelect Control Panel Command Menu ENTER accept ESC previous S...

Page 20: ...e OSD system again 3 Turn off the master ServSelect and disconnect the keyboard and monitor from it 3 3 3 INSTALLING THE SERVSELECTS AND THE USER STATION AND THEIR CABLING 1 Get a ServSelect Pairing C...

Page 21: ...RS AND POWER TO THE PAIRED SYSTEM 1 Do step 4 of Section 3 1 for each of your first eight computers attaching them to the master ServSelect 2 Do step 4 of Section 3 1 for each of your remaining comput...

Page 22: ...ll bring up the Administrator Menu 4 From here highlight and select Unit Configuration 5 Change the configuration to option 1 Tiered This will affect the master unit only 6 Press Enter to save your se...

Page 23: ...ns the SELECT SCAN button or a keyboard hotkey sequence The SELECT SCAN pushbutton on the ServSelect s front panel which is shown in Figure 4 1 below has two LEDs over it When you press and quickly re...

Page 24: ...signation A through H of the channel port on the ServSelect that the computer is attached to For example D is the address of the computer attached to channel port D on a single ServSelect In paired sy...

Page 25: ...mmand Mode None of the keystrokes entered will be forwarded to the attached computer until you exit Command Mode 2 Next enter the address Addr see the description in Section 4 2 1 for the channel you...

Page 26: ...Select is operating you may lose the mouse signal Use this command to restore the signal if you are using a PC with a Microsoft IntelliMouse driver CM AV Enter Displays the current firmware version of...

Page 27: ...ug a device or computer plug the device or computer into an operating ServSelect system Repeat if necessary until synchronization is re established Be careful Using this command while the mouse is ope...

Page 28: ...n window Type in your user name and press Enter The system administrator should login as Admin Root or Administrator If the user name is valid the password window will appear Type your password and pr...

Page 29: ...Move immediately to the top or bottom of the list with the Home or End key respectively If you press a letter key on the keyboard when you are at this window the highlight bar will move to the first c...

Page 30: ...Dwell Time see Section 4 4 If you lose the mouse signal while using the ServSelect select one of two options from this menu either Reset Standard Mouse Keyboard if the active PC is running a standard...

Page 31: ...ngle unit ServSelect system take these steps 1 Select Add Channel from the Channel Maintenance Menu Type in a new channel name up to 14 characters long then press Enter 2 Type in the channel letter fo...

Page 32: ...caded ServSelect system take these steps 1 Select Add Channel from the Channel Maintenance Menu Type in a new channel name up to 14 characters long then press Enter 2 Type in the channel letter for th...

Page 33: ...his operation without deleting the channel 4 3 4 E Changing Channel Names and Addresses To change the name or address of an existing channel if you swap out or move a PC take these steps 1 Go back to...

Page 34: ...ground colors for the Window until your desired color appears To change the Window s text color Press the Pg Dn page down key to cycle through the available text colors for the Window until your desir...

Page 35: ...d at all users can simply hit the Enter key at the password prompt Logout Capability In secure mode only you have the option of automatically logging users out of the system after an administrator def...

Page 36: ...ll Black Box Technical Support You should now see the option F10 Logout at the bottom of the main OSD window and a lock symbol to the right of the menu headings 4 3 6 B Setting the Administrator s Log...

Page 37: ...e channel list For each server choose a level of access for this user by selecting one of the function keys listed on the screen F5 for no access F6 for video only or F7 for video and keyboard mouse c...

Page 38: ...ew each of your active channels in the order in which they are physically attached to the ServSelect port A followed by port B followed by port C and so on The sequential scan dwell time is configurab...

Page 39: ...ly In nonsecure mode you can initiate scanning by pressing and holding the ServSelect s front panel SELECT SCAN pushbutton until the unit s front panel SCAN LED lights and you can halt scanning by sel...

Page 40: ...ell time you want to configure 2 Either type Alt M or press either of the Ctrl control keys twice to access the Command Menu 3 Select Channel Maintenance 4 Choose Alpha Scan Dwell Time 5 Enter a numbe...

Page 41: ...as described in Section 5 2 Both amber and green SELECT SCAN LEDs lit If you press and hold the SELECT SCAN pushbutton for longer than three seconds both LEDs will light momentarily and the unit will...

Page 42: ...on unit ot nothing at all attached to it If this is not the case make sure the ServSelect is not in secure mode if it is it displays a lock symbol on its OSD screens in secure mode these pushbuttons a...

Page 43: ...is and the ServSelect is in nonsecure mode or you are the system administrator try issuing the mouse reset command CM MR Enter for a standard mouse or CM MW Enter for an IntelliMouse see Section 4 2...

Page 44: ...ou ve switched to If you do or if the unit is in nonsecure mode try issuing the CM Kn Enter command to change the keyboard scan mode for that channel see Section 4 2 3 If this doesn t work call Black...

Page 45: ...ServSelect Do not use a 2 wire extension cord with the ServSelect or with any electronic device for that matter Test the AC outlets that the computers ServSelect and monitor are plugged into Make sur...

Page 46: ...occurs the components involved in the problem that is what type of PCs what type of keyboard brand of mouse make and model of monitor etc any particular application that when used appears to create t...

Page 47: ...your catalog ______________________________________ Contact Number if you haven t been assigned a Customer Number this can also be found in the blue box on the back cover of your catalog ____________...

Page 48: ...ection 5 2 __________________________________________________ _____________________________________________________________ _____________________________________________________________ ______________...

Page 49: ...d to the system If you have a cascaded system with more than eight computers make multiple copies of this chart or prepare your own version of it Port Computer BIOS Operating Graphics Video Mfr Mfr Sy...

Page 50: ...e brackets with the screwholes in the ServSelect 3 Thread the screws that you removed in step 1 through the holes in each of the Kit s side brackets and back into the screwholes on the ServSelect Comp...

Page 51: ...NOTES...

Page 52: ...NOTES...

Page 53: ...NOTES...

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