CHECK THIS SECTION BEFORE CALLING OR SENDING YOUR OxiBOSS FOR SERVICE.
TROUBLESHOOTING
Symptom
Possible Causes and Remedies
Unstable or inaccurate
ORP readings
ORP reading cannot be
calibrated
ORP reads around 0 mV
without changing
Unit does not power up
Alarm sounds due to ORP
reading being too high
Sanitiser Pump turns, but
sanitiser is not flowing
Unit is not adding
sanitiser when dosing
pump is operating
ORP Probe is dirty.
!
Screw probe back into pipe and re-connect probe BNC connector.
!
Disconnect probe BNC connector from the OxiBOSS, then unscrew probe
from the pipe.
!
Rinse the ORP Probe thoroughly in clean water.
!
Wipe metal tip of the probe with a soft tissue soaked with methylated spirits.
!
Gently sand the metal tip of the ORP Probe with 800 to 1200 grit wet-and-dry
sandpaper, using a little water as a lubricant on the sandpaper.
!
Follow the ORP Probe cleaning procedure above.
ORP Probe is dirty.
Short circuit in ORP Probe BNC Plug or Socket
!
Disconnect ORP Probe plug from socket. Dry out with a hair dryer or allow to
air dry. Reconnect and re-check.
!
If problem persists, return ORP Probe to have connector replaced, or replace
the ORP Probe. Please contact your distributor or Bionizer.
!
Replace power adaptor. Please contact your distributor or Bionizer.
Faulty AC/DC power adaptor
!
Faulty OxiBOSS main unit. Return to Bionizer for repair.
!
Reduce the Dose Setting by one level and check in 2 days.
Dose Setting is set too high
!
Replace squeeze tube and/or rollers as needed (see page 15).
Leaking or worn squeeze tube and/or rollers.
!
Tighten Sanitiser Pump fittings further or replace with spare fittings (page 9).
!
Check that all suction and output hoses are fitted correctly, with no leakage.
!
Check that the OxiBOSS sanitiser drum is not empty.
!
Check that squeeze tube inside pump is not leaking.
WARNING : IF ANY SANITISER HAS LEAKED OUT OF HOSES, WASH DOWN
THE AREA WITH FRESH WATER IMMEDIATELY. TAKE THE LID OFF THE
PUMP, REMOVE SQUEEZE TUBE AND WASH OUT WITH FRESH WATER IF
SQUEEZE TUBE WAS LEAKING.
!
Replace ORP Probe. Please contact your distributor or Bionizer.
ORP Probe is faulty.
!
Re-calibrate ORP Probe as per details on page 13.
ORP Probe needs to be re-calibrated.
!
Clean ORP Probe as per procedure above.
Pool water is very pure and has low conductivity.
!
Add one bag of pool salt per 50,000 Litres (13,000 Gallons) of pool water.
IF YOU NEED TO RETURN YOUR OxiBOSS FOR SERVICE OR REPAIRS AT ANY TIME, PLEASE USE THE MANUAL DOSE
FUNCTION (PAGE 12) TO DOSE 1 LITRE (1 QUART) OF FRESH WATER THROUGH THE SYSTEM BEFORE SENDING BACK.
THIS WILL STOP SANITISER LEAKING FROM THE PUMP DURING TRANSPORT (WHICH WOULD DAMAGE YOUR UNIT
OR THE PACKAGING, VOIDING WARRANTY), AND IS ALSO A SAFETY HAZARD FOR OUR TECHNICIANS.
17
TROUBLESHOOTING
