50
“Could not Open RFID Port” error
message
Poor or no USB cable connection
between instrument and computer
Secure the USB connections
Invalid COM Port was assigned
Contact Technical Support to configure
the correct RFID COM port
Unable to read an RFID tag
Missing or defective RFID tag
Replace Improv vial
Defective RFID reader/antenna
Contact Technical Support to replace
reader or antenna
RFID position calibration
Contact Technical Support to calibrate
RFID Position
RFID system not initialized (COM port
assignment)
Contact Technical Support to correct
COM port assignment
ISO15693 box is checked
Contact Technical Support to uncheck
ISO box in RFID Tab of System Server
Low temp error message
Run cancelled
Start a new run
Possible sensor malfunction
Contact Technical Support to replace the
slide module
Possible heater malfunction
Contact Technical Support to replace the
slide module
High temp error message
Sensor connection
Check if sensor is properly connected to
the correct terminal
Controller Board shorted
Contact Technical Support to replace the
slide module
Sensor failed
Contact Technical Support to replace the
slide module
Heater failed
Contact Technical Support to replace the
slide module