BenQ DC E40 User Manual Download Page 58

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BenQ DC 5530 User’s Manual

Troubleshooting

Eng

lish

ROUBLESHOOTING

Symptoms

Causes

Solutions

The power won’t turn
on.

• The battery is out of power.
• The AC power adapter is not con-

nected or is damaged.

• The USB cable is not properly con-

nected to the camera or PC.

• Use the AC power adapter to charge

the battery.

• Make sure the AC power is con-

nected and it's not damaged.

• First turn on the PC, then connect

the camera and PC with the USB
cable.

The power turns off
during use.

•  The battery is out of power.
•  Power Saving mode is enabled.
•  The battery/SD card cover is opened

when in use.

• The adapter has not been connected

properly.

• Use the AC power adapter to charge

the battery.

• Switch on the power.
• Do not open the battery/SD card

cover when the camera is in use.

• Connect the adapter correctly.

The battery power is
being used up too
quickly.

• The external temperature is too

cold.

• The battery is not used for a long

time.

• Keep the camera away from extreme

temperatures.

• Recharge the battery with the AC

power adapter or USB cable.

The camera does not
take pictures when the
shutter button is
pressed.

• The camera is not in Snapshot

Mode.

• The battery is weak.
• The power has not been switched

on.

• Set the Mode switch to Snapshot

mode.

• Replace the battery.
• Switch on the power.

The close-up image is
blurred.

• Select the correct focus range.

• If the subject is within 30 to 100 cm

(12 to 40 inches), select Macro
mode.

The flash does not fire.

• The camera flash is turned off.
• The light source is sufficient.
• The flash is not fully charged.

• Set the flash mode to Auto Flash,

Forced Flash, or Red-Eye Reduction
mode.

• Wait for the flash to fully charge.

There is something
wrong with the color
of the captured image.

• White balance is not set properly.

• Set the white balance to Auto mode

or other suitable mode.

The picture is too
bright or too dark.

• There is excessive or inadequate

exposure.

• Reset EV bias value.

The LCD screen is not
clear.

• The LCD screen plastic cover is

dirty.

• The LCD screen has hot spots.

• Clean the LCD screen with a soft

cloth.

• Hot spots are normal and do not

affect the camera’s functionality.

The camera cannot
download images to
the PC.

•  The cable is not connected properly.
•  The camera is off.
•  OS is not Windows 98SE

/2000/ME/XP or the PC is not
equipped with a USB port.

• USB driver is not installed (Win-

dows 98SE only).

•  Check the cable connection.
•  Turn on the power.
•  Install Windows 98SE/2000/ME/XP

and USB port.

• Install the USB Driver (Windows

98SE only).

Summary of Contents for DC E40

Page 1: ...Welcome DC E40 Digital Camera User s Manual ...

Page 2: ...era Do not use your camera at temperatures below 0 C or above 40 C Do not use or store your camera in the environments listed below Direct sunlight High and dusty places Next to an air conditioner electric heater or other heat sources In a closed car that is directly under the sun Unstable locations If your camera becomes wet wipe it with dry cloth as soon as possible Salt or seawater may cause se...

Page 3: ...me 9 2 7 Turning the Camera On 9 3 TAKING PHOTOS 10 3 1 Photo Mode 10 3 2 Taking Photos 10 3 3 About the LCD Screen Icons 11 3 4 Switching the LCD Display Mode 13 3 5 Selecting Auto or Manual Photo Mode 13 3 6 Selecting the Scene Mode 14 3 7 Using the Flash 14 3 8 Using the Digital Zoom 15 3 9 Using the Self Timer 16 3 10 Continuous Shots 16 3 11 Image Size 17 3 12 Image Quality 18 3 13 White Bala...

Page 4: ...6 4 8 Erasing Single Files 39 6 4 9 Erasing All Files 39 7 CAMERA SETTINGS 40 7 1 Memory Copying and Formatting 41 7 2 Setting the Date and Time 42 7 3 Date Format 42 7 4 LCD Brightness 43 7 5 Sound 43 7 6 File No Reset 43 7 7 Video Output 44 7 8 Power Saving 44 7 9 Language 45 7 10 Default Setting 45 7 11 Software Version 46 7 12 Screen Calibration 46 8 CONNECTING TO A TV 47 9 CONNECTING TO A COM...

Page 5: ...ing items If anything is missing or appears damaged contact your dealer Save the packaging in the event you need to ship your camera for service 1 2 3 4 5 6 7 8 9 1 User s manual 2 DC E40 digital camera 3 USB cable 4 Lithium ion battery rechargeable 5 Hand strap with stylus 6 DC E40 software CD ROM 7 AC power adapter 8 USB converter 9 AV cable ...

Page 6: ...e with the cam era The Indicator LED displays the current status of the camera 1 2 3 4 5 6 7 9 10 11 8 12 DC E40 DC E40 TV out 1 Shutter button 2 Power button 3 Mode switch 4 Indicator LED 5 Microphone 6 Flash 7 TV out 8 Normal macro switch 9 Lens 10 Speaker 11 Self timer indicator LED Video or sound recording on 12 Lens cover OPE N 3 4 5 2 1 6 7 8 1 Microphone 2 Indicator LED 3 Mode switch 4 Powe...

Page 7: ... value and other icons such as sliders require tapping and dragging with the stylus to adjust the slider value Snapshot Mode Take photographs in man ual or automatic mode page 10 Playback Mode Replay photos movie clips and sound clips stored in memory page 27 Movie Recording Mode Record movie clips page 24 Sound Recording Mode Record sound clips page 26 Status Top Indicator LED Green Top Indicator...

Page 8: ...sitive LCD screen that enables you to change your camera s settings and features quickly and conveniently Tap the three buttons below the screen to access the following features Icon Name Description Display Tapping the Display button switches the LCD information display mode between Icons On Icons Off or All Off Menu Tapping the Menu button turns DC E40 s on screen menu system off and on in any c...

Page 9: ... arrow and insert the battery in the correct orientation as shown with the notches facing up If the battery is inserted incorrectly the latch will not close 4 Close the battery SD card cover To remove the battery open the battery cover and push the battery latch The battery pops out slightly remove the battery Note Use only the specified battery type lithium ion battery If you are not going to use...

Page 10: ...1 Turn the camera off 2 Insert the battery as described on page 5 3 Connect the AC power adapter as described in the section above or connect the included USB cable to a computer USB port as described in Transferring Files To From a Computer on page 50 Note Use only the AC power adapter specified for the camera Damage caused by the use of an incor rect adapter is not covered under the warranty Dua...

Page 11: ...n and open the cover 3 Insert an SD card The front side of the SD card the side with the label should be facing the front of the camera If the card does not slide into the slot turn it around and try again 4 Close the battery SD card cover Note Use only the AC power adapter specified for the camera Damage caused by the use of an incorrect adapter is not covered under the warranty The battery may n...

Page 12: ...ough the strap eyelet at the top left corner of the rear of the camera 2 Pull the stylus and large loop through the small loop until the strap is firmly secured Note To prevent data from being accidentally erased from the SD card slide the write protect tab to the LOCK position The SD card must be unlocked in order to save edit or erase data Format new SD cards using the camera s format function b...

Page 13: ...ur camera for the first time set the date and time For instructions see Setting the Date and Time on page 42 2 7 Turning the Camera On Press and hold the Power button for two seconds to turn the camera on or off Sliding the lens cover open and closed also turns the camera on or off Power button A DC E40 DC E40 A ...

Page 14: ...ighting conditions This chapter describes the camera settings that are available in each photo mode 3 2 Taking Photos Before taking any photos make sure the battery is charged that an SD card is properly installed if needed and that the lens cover is open 1 Turn the camera on by pressing the Power button if necessary 2 Frame the shot in the LCD screen 3 Press the Shutter button down halfway Pressi...

Page 15: ...CD Screen Icons The LCD screen displays icons that show the camera s current settings The diagram below shows all of the icon types available in Snapshot mode Refer to the table on the following page for a complete description of each 0 9 1 2 3 4 5 6 7 8 9 10 11 12 13 ...

Page 16: ...t Capture Mode Single Shot 16 Fluorescent Light Continuous ISO Setting Auto 19 Self Timer On 100 Continuous Self Timer On 200 Flash Mode Auto 14 Metering Center Average 21 Red Eye Reduction Center Spot Forced On Average Off Image Size 2848x2136 17 Scene Auto 14 2304x1728 Sport 1600x1200 Landscape 1280x968 Portrait Shots Remaining number Back Light Zoom Zoom In 15 Night Scene Zoom Out Photo Effect ...

Page 17: ...Photo mode you chose Note The image on the LCD screen may appear dark when used in sunlight or bright lighting This is not a malfunction You can adjust the brightness of the LCD screen as shown on page 43 Using the LCD screen for extended periods consumes battery power and therefore decreases the number of photos you can take To conserve battery power turn the LCD screen off when not taking photos...

Page 18: ...e flash to brighten photos of subjects taken in dark or non optimal lighting conditions The DC E40 is equipped with four Flash settings that can be used in both Auto and Manual Photo modes The Scene mode must be set to Auto in order to change the flash setting manually Also note that the Flash setting can t be changed manually if it is set to Auto Flash mode Icon Scene Mode Description Auto Select...

Page 19: ...ed Eye Reduction is auto matically selected Red Eye Reduction The flash fires several times in quick succession before firing the main flash This helps to avoid the phenomenon of eye pupils appearing red in photographs Forced On The flash fires regardless of the light conditions Select this setting to take photos of high contrast subjects back lighting or dark shadows Off The flash does not fire C...

Page 20: ...e shutter button down halfway to focus then press it down fully The red Self Timer indicator LED at the front of the camera blinks slowly for five seconds and then quickly for five seconds before the camera takes the shot A countdown timer also appears on the LCD screen Press OK to cancel the Self Timer 3 10 Continuous Shots Use Continuous Shot mode to take two consecutive photos in rapid successi...

Page 21: ... fewer high resolution photos than lower resolution photos but the quality will be better 1 Tap the Menu button 2 Tap the Image Size icon 3 Select the image size The menu screen appears with the Image Size icon you chose Note The flash is set to Off when Continuous Shot mode is turned on You can use the Self Timer function to take continuous shots The continuous shot function cannot be used in Bac...

Page 22: ...tting The menu screen appears with the Image Quality icon you chose 3 13 White Balance White balance is a measure of the coolness of white light If your photos have a reddish tinge it probably means that the white balance is set incorrectly 1 Make sure the camera is in Manual mode and that Scene mode is set to Auto 2 Tap the Menu button then tap the Next icon 3 Tap the White Balance icon 4 Select ...

Page 23: ... for bright daylight conditions Cloudy Suitable for cloudy twilight or shady conditions Tungsten Light Suitable for subjects lit by tungsten incandescent lighting Fluorescent Light Suitable for subjects lit by fluorescent lighting Note To adjust the white balance the camera must be set to Manual Photo mode with the Scene mode set to Auto Icon ISO Setting Description Auto Automatically sets the ISO...

Page 24: ...sitive EV bias for printed text black type on white background backlit portraits very bright scenes such as snow and highly reflective subjects such as polished metal shots made up predominantly of sky Use a negative EV bias for spotlit subject especially against dark backgrounds scenes with low reflectivity such as green or dark foliage The DC E40 supports the following EV values 2 0 1 6 1 3 1 0 ...

Page 25: ...ion of the subject or frame on which the camera measures light 1 Make sure the camera is in Manual mode and that Scene mode is set to Auto 2 Tap the Menu button then tap the Next icon 3 Tap the Metering icon 4 Select the Metering mode The menu screen appears with the Metering icon you chose Icon Metering Mode Description Center Average The camera metering is set for the average bright ness of obje...

Page 26: ...etween Macro and Normal modes Use Macro for close up shots of people or objects within 30 to 100 cm 12 to 40 inches of the camera lens Normal mode should be used for all photos of subjects more than 100 cm 40 inches from the lens Note For instructions on changing the date format see page 42 Note After taking a photo in Macro mode remember to switch back to Normal mode to avoid taking photos that a...

Page 27: ...n to the left The photo you just took appears on the screen 3 To delete the photo tap the Erase button below the LCD screen 4 You are asked to confirm the delete action Tap Yes to delete the photo or press No to cancel Note Deleting unwanted photos makes more memory available for storing additional photos Deleting a photo cannot be undone You can also delete photos at any time by using the Erase f...

Page 28: ... and tap the record button to begin recording the movie clip You can also press OK push the Navigation button or the shutter button to start recording 4 The elapsed recording time appears in red at the top right corner of the LCD screen 5 Tap the stop button to finish recording You can also press OK or the shutter button to stop recording The camera takes a few moments to process the movie clip No...

Page 29: ...ed 4 Press the Return icon to exit the menu or press another icon to change other settings 4 1 2 Movie Recording Mode Camera Settings To adjust the white balance EV bias and metering in Movie Recording mode follow the instructions given in Snapshot mode Icon Setting Page White Balance 18 EV Bias 20 Metering 21 Note To adjust camera settings in Movie Recording mode you must first select Manual mode...

Page 30: ...lip You can also press OK to start recording push the Navigation button or press the shutter button 4 The elapsed recording time appears in red next to the microphone icon in the center of the LCD screen 5 Tap the stop icon press OK or press the shutter button to finish recording The available remaining recording time at the top right corner of the LCD screen is updated Note You cannot record a mo...

Page 31: ... on the installed SD memory card Files are played back in the order in which they were recorded 6 1 Viewing Photos When viewing photos in Playback mode the LCD screen displays information about the photo as well as navigation and zoom controls 1 Set the Mode switch to Playback mode 2 The most recently recorded file appears on the LCD screen Note Close the camera lens cover and turn the camera on b...

Page 32: ...on button up The zoom and pan controls appear on the LCD screen 2 Tap the Zoom in or Zoom out icons The zoom factor is displayed 3 Tap the Pan icon to bring up the pan controls left right up and down You can also press OK on the Navigation button to turn panning on and press it left right up or down to pan across the image 4 When you are finished panning across the photo tap the 1 0x icon or press...

Page 33: ... around the selected file 3 Tap on a thumbnail to view it at full size in the LCD screen or press OK to view the selected file Note In Thumbnail mode photos movies and sound files appear as follows Photo see Viewing Photos on page 27 Movie clip see Viewing Movie Clips on page 30 Sound clip see Listening to Sound Clips on page 31 Note You can also enter Thumbnail mode by pressing the Menu button an...

Page 34: ... or Previous to select a movie clip You can also press the Navigation button to the left or right to scroll forward or back 4 Tap Play or press OK on the Navigation button to start playing the movie clip The pause and stop buttons appear on the screen 5 Press OK on the Navigation button will also pause playback Note Tap the Display button to turn off the icons and view the movie clip only DISP 001...

Page 35: ... sound clip You will know it is a sound clip if you see the sound clip playback screen or when you see a sound clip thumbnail see Viewing Thumbnails on page 29 3 Tap the Play icon or press OK on the Navigation button TV out Speaker TV out DISP 8 9 01 05 00 00 00 Standby Date the sound clip was recorded MM DD Current file Total of files Current battery level Total playing time Next file Previous fi...

Page 36: ...mode tap the Menu icon Depending on the type of file you are currently viewing photo movie clip or sound clip the following functions are available Icon Function Description File Types Page Scrawling Use the stylus to write a note or sketch on top of a photo Photo 33 Frame Choose from up to 20 different frames to superimpose on a photo Photo 34 Voice Memo Record a voice annotation to accompany a p...

Page 37: ...p to begin scrawling 5 Tap the Display button to change the pen or eraser size or color 6 Tap the Menu button when you are finished You are asked if you want to save the new photo with the scrawl Select Yes to save or No to cancel 7 The Edited icon appears on the top left of the LCD screen Note When you save a photo after scrawling on it the edited photo is saved as a separate file with a size of ...

Page 38: ...e and save the picture directly to a new file Alternatively tap the Menu icon you are prompted to save the framed picture as a new file 5 Tap Yes to save the photo with the selected frame or tap No to cancel and return to Playback mode 6 The Edited icon appears on the top left of the LCD screen Notes When you save a photo after adding a frame the framed photo is saved as a separate file with a siz...

Page 39: ...sound clip 2 Tap the Menu icon 3 Tap the Voice Memo icon The Record Voice Memo screen appears 4 Tap the Record icon to begin recording The remaining recording time appears on the LCD screen Tap Stop or press OK on the Navigation button to end recording 5 Tap Return to go back to the Playback menu DISP DISP Record Voice Memo DISP 0017 0019 11 05 12 sec STOP Available recording time up to 20 seconds...

Page 40: ...top or press OK on the Navigation button to stop playback at any time 6 4 5 Erasing Voice Memos Follow these steps to erase a voice memo that was previously added to a photo 1 In Playback mode select a photo with a voice memo You will see the Voice Memo icon in the top left corner of the LCD screen 2 Tap the Menu icon 3 Tap the Voice Memo icon The Record Voice Memo screen appears 4 Tap the Erase V...

Page 41: ... and Unlocking Files Locking photos movie clips and sound clips stored in your camera s memory or on an installed SD memory card prevents them from being accidentally deleted You can lock and unlock individual files or all files 6 4 7 1 Locking a Single File 1 In Playback mode select the photo movie clip or sound clip you want to lock 2 Tap the Menu button 3 Tap the Lock icon 4 Tap the single Lock...

Page 42: ...e that is locked the Locked icon should be visible 2 Tap the Menu button 3 Tap the Lock icon 4 Tap the Unlock icon The screen returns to the Playback menu 5 Tap Return The Locked icon no longer appears at the top left corner of the playback screen 6 4 7 4 Unlocking all Files 1 In Playback mode tap the Menu button 2 Tap the Lock icon 3 Tap the Unlock All icon 4 Tap Yes to unlock all files or tap No...

Page 43: ...u want to delete 2 Tap the Erase button located below the LCD screen 3 Tap Yes to erase the file or tap No to cancel and return to Playback mode 6 4 9 Erasing All Files Selecting this action will permanently remove all unlocked photos movie clips and sound clips from the camera s memory 1 In Playback mode tap the Erase button located below the LCD screen 2 Tap the Erase All icon 3 Tap Yes to erase...

Page 44: ...mera s date and time 42 Date Format Select the date format used for the Date Imprint feature page 22 42 LCD Brightness Set the LCD screen to Bright or Normal 43 Sound Turn the camera s system sound effects on or off 43 File Number Reset Reset the automatic file counter 43 Video Output Select NTSC or PAL video output 44 Power Saving Set the camera to automatically power off after three minutes of d...

Page 45: ...d SD memory card tap You are prompted to confirm the action 5 To format the camera s internal memory make sure an SD card is not installed and follow steps 1 to 3 above The internal memory icon appears Note Formatting an SD card or internal memory permanently removes all files even if files are locked see Locking and Unlocking Files on page 37 If an SD card is corrupted or you are having problems ...

Page 46: ...he year You can also use the Navigation button to adjust the values 5 Repeat Step 4 for the remaining values 6 Tap to save the changes or tap to cancel and return to the Setup menu 7 3 Date Format The camera can store and display the current date in three different formats Year Month Day e g 04 01 31 Month Day Year e g 01 31 04 Day Month Year e g 31 01 04 Follow these steps to change the date form...

Page 47: ...ts such as the beep when tapping or scrolling on or off 1 Tap Menu then tap Setup 2 Tap Sound 3 Tap On or Off 7 6 File No Reset The DC E40 automatically assigns incrementing numbers to the file names of all photos movie clips and sound clips that you record You can choose to reset the auto numbering to start from 1 This can be useful if you have erased all files from memory or formatted the SD car...

Page 48: ...AL is used in your region For information on connecting your camera to a TV see Connecting to a TV on page 47 1 Tap Menu then tap Setup and tap Next 2 Tap Video Output 3 Tap NTSC Out or PAL out 7 8 Power Saving When power saving is turned on the LCD screen will turn off after three minutes of disuse and will shut down completely after five minutes It is recommended that power saving be turned on t...

Page 49: ... Next 2 Tap Language 3 Tap the language icon you prefer 7 10 Default Setting Selecting this functions returns all camera settings to the condition they were in at the factory 1 Tap Menu then tap Setup and tap Next 2 Tap Default Setting 3 Tap Yes or No Note If you accidentally set the language to one that you don t understand you can restore your preferred language by tapping the appropriate langua...

Page 50: ...ion 3 The software version appears on the screen Tap Return to exit 7 12 Screen Calibration Over time the LCD touch screen may become uncalibrated making it difficult to tap on icons sliders or other objects If this occurs you should calibrate the screen as follows 1 Tap Menu then tap Setup and tap Next 2 Tap Screen Calibration 3 Follow the instructions that appear on the screen 4 If the calibrati...

Page 51: ...evision The image on the camera LCD screen indicates that the TV has been successfully connected Then the LCD screen turns off view the previous or next image by pressing the Navigation button 4 Use the DC E40 s playback functions to view photos movie clips etc Refer to Playing Back Photos Movies and Sound Clips on page 27 for more information Note Turn the camera off before disconnecting it from ...

Page 52: ...C E40 9 1 Installing the Digital Camera Software It s recommended that you set up the driver and software before connecting the digital camera to your PC Normally a software installation menu appears automatically after this installation CD is inserted into your CD ROM drive If the menu does not appear browse the CD with Windows Explorer find a program file named Autorun exe in the root directory ...

Page 53: ...bine video files New videos can be created by existing video animation and image files Quickly and easily create desktop video presentations for use at home business or on the Internet PhotoPrinter Pro Arcsoft Photo Printer is a versatile printing utility that lets you print out several different images on a single sheet of paper It s as simple as opening your image selecting from an assortment of...

Page 54: ...w disk appears in Windows Explorer labelled Removable Disk See note below 6 Stored photos movie clips and sound clips can be found in the directory Removable Disk DCIM 100MEDIA Copy view delete and move images movie clips sound clips and music files using standard drag and drop Windows Explorer commands Note If an SD memory card is installed two Removable Disks will appear in Windows Explore One r...

Page 55: ...age on the camera s LCD screen The software takes a moment to detect and mount the camera 5 A new disk appears in the navigation panel on the left labelled Removable Disk 6 Photos movie clips and sound clips stored on your camera are displayed in the preview screen at center 7 The buttons at the left of the screen allow you to view a slide show e mail selected photos print selected photos edit pho...

Page 56: ...s secure 4 Tap QLink Frame on the camera s LCD screen The software takes a moment to detect and mount the camera 5 The QLink Frame software will automatically launch as below 6 If you ve downloaded frames from our Web site refer to 9 3 3 1 Downloading Frames click and browse to the location of the downloaded frames to transfer them to the QLink Frame PC window 7 Select frames in either the PC or B...

Page 57: ... 1 Downloading Frames The DC E40 comes with 10 fun photo frames pre installed in the camera s internal memory You can download and install up to 10 more frames styles and also get more information about downloading frames at other locations on the BenQ Web site at the following address www BenQ com tw global Note You can also import frames from the bundled CD in the directory CD ROM PHOTO FRAMES ...

Page 58: ...apshot Mode The battery is weak The power has not been switched on Set the Mode switch to Snapshot mode Replace the battery Switch on the power The close up image is blurred Select the correct focus range If the subject is within 30 to 100 cm 12 to 40 inches select Macro mode The flash does not fire The camera flash is turned off The light source is sufficient The flash is not fully charged Set th...

Page 59: ...h Auto Forced Flash Flash Off Red Eye Reduction Self Timer 10 seconds File Format Still image JPEG EXIF 2 2 Movie Mode ASF format Size 320x240 with sound continuous Image size 2848 x 2136 pixels 2304 x 1728 pixels 1600 x 1200 pixels 1280 x 960 pixels Dictaphone WAV format continuous Voice Memo WAV format 20 seconds Storage Type Built in 8MB SD card compatible Interface Digital out USB 1 1 TV out A...

Page 60: ...era driver program please send an E mail containing detailed descriptions of the problem you came upon the hardware and software environment of your system to the following addresses USA support sc BenQ com Europe service BenQ eu com Taiwan service tw BenQ com China service_china BenQ com Asia support BenQ com Australia and New Zealand service au BenQ com For free driver program updates product in...

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