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Barco TransForm SCN User Manual Download Page 59

8. Trouble shooting 

 

Barco – TransForm SCN – R5976968 – Revision 01 – May 2006 

________________________________________________________________________________________________

 8-1 

8

 

Trouble shooting 

Check this chapter for help, if your T

RANS

F

ORM 

SCN does not operate properly and for information how to contact 

the technical support of Barco. 
 

Summary of Contents for TransForm SCN

Page 1: ...User s manual TransForm SCN...

Page 2: ...apter 3 new chapter 4 new chapter 5 new chapter 6 new chapter 7 new chapter 8 new new The corresponding chapters are new or completely revised corr Passages of the corresponding chapter were corrected...

Page 3: ...ed immediately in writing of any complaints The period of guarantee begins on the date of transfer of risks in the case of special systems and software on the date of commissioning at the latest 30 da...

Page 4: ...___________________________________ iv Revision sheet To Barco Control Rooms GmbH An der Rossweid 5 D 76229 Karlsruhe Phone 49 721 6201 0 Fax 49 721 6201 298 E mail docu de bcd barco com Web www barco...

Page 5: ...erties 2 2 3 Getting started 3 1 3 1 Examining 3 2 3 1 1 TransForm SCN 3 2 3 2 Cabling 3 4 3 2 1 Power supply 3 4 3 2 2 Graphical data 3 5 3 2 3 Network 3 5 3 2 4 Remote Pointer 3 6 3 3 Starting up 3...

Page 6: ...tings 4 19 4 3 11 Status summary 4 20 4 3 12 System Access Reboot 4 21 4 3 13 System access Devices 4 22 4 3 14 Firmware upgrade 4 23 4 3 15 Administration login logout 4 24 4 3 16 Change admin passwo...

Page 7: ...____________________________________________________________________________ 1 1 1 Introduction This chapter explains the structure of the manual itself and the used typographic styles and symbols Saf...

Page 8: ...bout the features of TRANSFORM SCN Getting Started describes the set up of TRANSFORM SCN Operating shows the capabilities which TRANSFORM SCN offers in decoding RGB data Maintenance describes the main...

Page 9: ...this arrow marks a line that must be made up in two lines though meant to be one line If you do not heed instructions indicated by this symbol there is a risk of damage to the equipment If you do not...

Page 10: ...00 3 2 EN61000 3 3 and the limits for a class A digital device pursuant to Part 15 of the FCC Rules Electromagnetic immunity of TRANSFORM SCN complies with EN55024 1 3 2 Precautions For your own prote...

Page 11: ...to rest on the desktop power adapter and on the power cord Do not locate this prod uct where people will walk on the cord To disconnect the cord pull it out by the plug Never pull the cord it self If...

Page 12: ...hen using the unit in a multi unit rack assembly or closed assembly the ambient temperature inside the assembly may not succeed the maximum rated ambient temperature When installed in a rack the insta...

Page 13: ...the start page of the CD comes up If the CD does not start automatically open the file index htm from the CD in a browser There you will find the documen tation Acrobat Reader can be used to view R597...

Page 14: ...nsForm SCN R5976968 Revision 01 May 2006 ________________________________________________________________________________________________ 2 1 2 Summary This chapter gives an overview about the feature...

Page 15: ...ery for graphics data DDC loop through DDC generation if graphics loop through is not used hardware based encoding with optimal compression performance distribution of graphics stream via unicast and...

Page 16: ...screen of the host PC This can either be the mouse and keyboard of the master PC or in combination with Barco s wall management software APOLLO the wall controller or another APOLLO client For remote...

Page 17: ...co TransForm SCN R5976968 Revision 01 May 2006 ________________________________________________________________________________________________ 3 1 3 Getting started This chapter describes the set up...

Page 18: ...LED 4 Ethernet activity blinking Ethernet activity 5 red LED 5 Fan on fan error on LED 1 and LED 5 blinking internal error 6 green LED 6 software heartbeat blinking OK otherwise there is an internal...

Page 19: ...Base TX connection 16 green LED 2 Ethernet activity on valid link blinking traffic off no valid link 17 LED power OK 18 power connection Figure3 2 rear view of TRANSFORM SCN In the middle of the rear...

Page 20: ...strip Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building The desktop power adapter of TRANSFORM SCN is designed to operate w...

Page 21: ...s DVI I DVI I or VGA DVI A can be used depending on the connector type of the host PC If you want to loop through the signal and display it on a monitor or other displaying device connect the DVI out...

Page 22: ...the TRANSFORM SCN The TRANSFORM SCN transforms the signal to a USB signal and sends it over a USB connection to the host computer For the USB connection a suitable USB cable is included in delivery C...

Page 23: ...ng the TRANSFORM SCN to your company s network its network settings have to be adapted For the configuration of the network properties please refer to 6 1 Initial configuration of the network settings...

Page 24: ..._____________________________________________________________________________________ 4 1 4 Operating This chapter shows the capabilities that TRANSFORM SCN offers for decoding graphical data and for...

Page 25: ...out DDC capability an upper limit for the timing can be set and can be sent from the TRANSFORM SCN instead of looped through DDC data to the host PC The upper limit can also be used to optimize bandwi...

Page 26: ...nt computer for Barco s wall management software APOLLO FRG viewer from APOLLO version 1 8 SR1 on Usage of mouse and keyboard of a PC via the TRANSFORM SCN web interface master PC This manual describe...

Page 27: ...me environment on the master PC On the master PC the Sun Java Virtual Machine must be installed to provide the appropriate Java runtime envi ronment for operation of the remote pointer The installatio...

Page 28: ...the TRANSFORM SCN web interface is open while the keyboard layout gets installed it has to be closed and restarted to make the changed keyboard layout available for the usage with remote pointer 2 Add...

Page 29: ...r will display the configuration software 4 3 2 Structure of the TransForm SCN web interface When the TRANSFORM SCN web interface has started its home page can be seen On the left hand side there is a...

Page 30: ...on the TRANSFORM SCN is operated with the default firmware version instead DSP Release Release version of the DSP Build date Build date of the DSP FPGA Code version version of the FPGA Code Compressio...

Page 31: ...P origin static or DHCP IP address IP address of the TRANSFORM SCN only selectable if DHCP is disabled IP subnet mask IP subnet mask of the TRANSFORM SCN only selectable if DHCP is disabled Route IP d...

Page 32: ...on is displayed same version is used as in the network version 1 is used version 2 is used version 3 is used Server Port Port for communication commands changing parameters etc between TRANSFORM SCN a...

Page 33: ...transport parameters are determined IP Address A unicast or multicast IP address unicast IP address of the intended STREAMING VIDEO CARD multicast multicast group address of the stream ranges within 2...

Page 34: ...n two consecutive frames intra frame complete autonomous frame TRANSFORM SCN reduces automatically the interval for intra frames if fast changing image contents are observed and additional bandwidth r...

Page 35: ...f the graphic only this portion is encoded If the image is also downscaled then the values entered here refer to the scaled size The default value 1 means no cropping values are entered in pixels Hori...

Page 36: ...gs the timing settings have to be entered manu ally five additional textboxes are displayed and have to be filled in Horizontal Resolution Horizontal resolution of graphics output of the host PC Verti...

Page 37: ...the TRANSFORM SCN may create a DDC signal to request a special resolution please refer to section 4 1 2 DDC Timing Select a resolution for DDC from the list Figure 4 10 TRANSFORM SCN web interface enc...

Page 38: ...01 May 2006 _______________________________________________________________________________________________ 4 15 4 3 8 Encoder settings status The Status screen lists the detected timing Figure 4 11...

Page 39: ...the screen of the host PC To enable remote keyboard and mouse a USB connection between TransForm SCN and the host PC has to be established Extensive information about remote pointer can be found in s...

Page 40: ...inter actions it is required to see the decoded image of the host PC activate remote control Move the mouse pointer into the screen representation and click deactivate remote control Keep the Ctrl key...

Page 41: ...the remote pointer window keep the Ctrl key pressed while moving the mouse pointer and go back to it by clicking in it The keyboard shall work again If it does not help close the remote pointer web pa...

Page 42: ...ault 6000 Please consider requirement of the software of the master PC Keyboard settings Keyboard Select Enabled if you want to use a remote keyboard default is Disabled Mouse Settings Mouse Select En...

Page 43: ...ation is divided in four sections The sections General Settings Network Settings and Stream Settings repeat information from other screens of the web interface The Logging section contains mainly the...

Page 44: ...ilable in administration mode The TRANSFORM SCN can be rebooted by clicking the Reboot button While the TransForm SCN reboots no stream is sent out and the looped through image for the monitor might b...

Page 45: ...devices are only listed for information in administrator mode the IP settings of a selected TRANSFORM SCN can also be changed Figure 4 17 TRANSFORM SCN web interface system access devices IP IP addres...

Page 46: ...n the TRANSFORM SCN with a newer version The upgrade software can be found on the TRANSFORM SCN CD R5976969 or the Barco support will provide you with it The file needs to be of the format firmware sc...

Page 47: ...ogin Figure 4 19 TRANSFORM SCN web interface login logout admin administration login left and changed menu after login right If you entered a valid user name and password you get administration access...

Page 48: ..._______________________ 4 25 4 3 16 Change admin password The Firmware Upgrade screen is only available in administration mode You have to enter the current password twice and a new password After an...

Page 49: ...1 Cleaning Use a soft cloth to periodically clean the cabinet Stubborn stains may be removed with a cloth lightly dampened with mild detergent solution Never use strong solvents such as thinner or be...

Page 50: ...SCN R5976968 Revision 01 May 2006 ________________________________________________________________________________________________ 6 1 6 Advanced configuration This chapter provides help to initially...

Page 51: ...a network without DHCP server For the configuration you need a crossed network cable to connect a PC to the TRANSFORM SCN Please follow the steps below First consult the network administrator to get a...

Page 52: ...Power supply On the right side face of the TRANSFORM SCN there is a small hole with the reset button 19 in it 19 Figure 6 1 TRANSFORM SCN side view front panel is shown on the left back panel is show...

Page 53: ...01 May 2006 ________________________________________________________________________________________________ 7 1 7 Technical appendix This chapter provides tabular overview about the technical detail...

Page 54: ...ctangular 10 100Base 8 pin Table 7 1 Codec input up to UXGA digital or analog up to 160 MSPS colors input format up to 24 bpp signal processing sync recovery DDC supported auto detect for standard VES...

Page 55: ...K OK OK OK OK OK OK OK OK OK 800 600 56Hz OK OK OK OK OK OK OK OK OK OK OK OK OK 800 600 60Hz OK OK OK OK OK OK OK OK OK OK OK OK OK 800 600 72Hz OK OK OK OK OK OK OK OK OK OK OK OK OK 800 600 75Hz OK...

Page 56: ...nnected 12 not connected 20 not connected 3 RMDS data2 shield 11 RMDS data1 shield 19 RMDS data0 shield 2 RMDS data2 10 RMDS data1 18 RMDS data0 1 RMDS data2 9 RMDS data1 17 RMDS data0 Figure 7 1 DVI...

Page 57: ...___________________________________ 7 5 Network adapter For complete cabling details please refer to the IEEE802 3 specification section 8 4 Coaxial Cables and Electrical Parameters 8 1 1 TD 5 2 TD 6...

Page 58: ...________________________________________________ 7 6 7 3 Order codes Documentation R5976968 user s manual TRANSFORM SCN English Hardware R9842470 TRANSFORM SCN Spare parts R9832191 desktop power adapt...

Page 59: ...006 ________________________________________________________________________________________________ 8 1 8 Trouble shooting Check this chapter for help if your TRANSFORM SCN does not operate properly...

Page 60: ...1 1 General errors Error Applies when Action to be taken The looped through image on the monitor shows dis turbances If the host PC generates analog graphical output but a digital display is connected...

Page 61: ..._________________________________________________________ 8 3 8 2 Contact Hot line Feel free to contact us if you have any further questions Barco N V Projection Systems Europe Noordlaan 5 B 8520 Kuur...

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