Barco ClickShare, Installation Manual

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6. Troubleshooting
Problem Cause Solution
When using Windows 7 the following
message about the Windows Aero color
scheme appears: "Windows has detected
your computer’s performance is slow. This
could be because there are not enough
resources to run the Windows Aero color
scheme. To improve...". ClickShare uses resources from the GPU.
In combination with other programs which
do so, Windows 7 sometimes shows this
message suggesting to disable Aero to
improve the performance of your laptop. It is safe to ignore this message and
choose ’Keep the current color scheme’.
Base Unit does not start up correctly.
A USB stick, ClickShare Button or another
USB device is connected to one of its USB
slots at start-up. Remove the connected USB device and
restart the unit.
During start-up the Base Unit freezes
a few minutes displaying the message
“ata_id[…]: HDIO_GET_IDENTIFY failed
for …”. This is a known issue. The freeze lasts maximum 2 or 3 minutes.
The Base Unit starts up normally.
Base Unit does not function properly. The LAN IP address the Base Unit
received from the DHCP server is in the
192.168.1.xxx range. Disconnect the LAN cable.
42 R5900004 CLICKSHARE 21/08/2012