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Avocent Network Device SPC420, Installer/User Manual

The Avocent Network Device SPC420 is a high-quality networking device that offers seamless connectivity for your network. To get started quickly, simply download the Quick Installation Manual from our website for free. This comprehensive manual provides clear instructions on installation and setup, ensuring a hassle-free experience with your Avocent SPC420.

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  Appendices        

367

2.

Insert the DSView 3 software DVD. An autorun file opens a menu of installation options.

3.

Click 

Install DSR Remote Operations

.

-or-

If autorun is not enabled, type 

<drive:>\DSR Remote Operations\win32\setup.exe

, where 

<drive:> is the letter of your DVD drive.

4.

An installation preparation dialog box displays and the installation program will verify that the 
client computer meets the minimum requirements for installing the DSR Remote Operations 
Software.

5.

The Introduction window will open. Click 

Next

. 

6.

The License Agreement window will open.

•

If you accept the terms, click 

I accept the terms of the License Agreement

 and then click 

Next

. Go to step 7.

•

If you do not accept the terms, click

 I do NOT accept the terms of the License Agreement

. 

A License Agreement Warning message box will appear. 

•

If you click 

Quit

, the installation will exit without installing the DSR Remote Operations 

software. 

•

If you click 

Resume

, you will be returned to the License Agreement window. 

7.

The Choose Destination Location window will open.

a.

Click 

Choose

 and use the Browse for Folder dialog box to select a directory in which to 

install the DSR Remote Operations software.

-or-

Click 

Restore Default Folder

 to restore the installation directory to the default 

(C:\Program Files\Avocent DSView 3\DSR Remote Operations).

b.

Click 

Next

.

8.

The Installing... window will open and displays the progress of the installation. The software 
will be installed in the specified folder and a Start - Programs - Avocent DSView 3 - DSR 
Remote Operations shortcut menu will be created.

If a previous version of the DSR Remote Operations software already exists on the Client 
computer, message boxes may appear asking if you want to overwrite existing files. Click 

Yes 

to All

.

9.

When the software has finished installing, the DSR Remote Operations Installation window 
will open.

a.

To start the DSR Remote Operations, select 

Click here to invoke the DSR Remote 

Operations application

.

b.

Click 

Done

 when you are finished.

Summary of Contents for Network Device SPC420

Page 1: ...DSVIEW 3 Installer User Guide ...

Page 2: ......

Page 3: ...er of Being There DSView DSR MergePoint AlterPath AutoView OutLook OSCAR AVWorks LANDesk Dambrackas Video Compression and Cyclades are registered trademarks of Avocent Corporation or its affiliates All other marks are the property of their respective owners 2008 Avocent Corporation 590 395 501M ...

Page 4: ......

Page 5: ... Recommended upgrade process 14 Configuring the DSView 3 Software 14 Running the DSView 3 Software 16 Uninstalling the DSView 3 Software 18 Closing a DSView 3 Software Session 19 Java Installation 19 Avocent Viewer Plug in Installation 20 Installing the DSR Remote Operations Software 21 Chapter 3 DSView 3 Explorer Windows 23 Accessing Target Devices 24 Using the Side Navigation Bar 24 Using Window...

Page 6: ...nce Configuration 35 Profiles 36 Changing user options 36 Changing the color scheme 37 Changing your password 37 Choosing the serial session application 38 Specifying a user certificate 38 Specifying an SSH key 39 Enabling user credential caching 40 Built in User Groups 40 Preemption Levels 41 Internet Explorer Considerations 42 Certificates 46 Integrated Windows Authentication 49 Firewalls 50 VPN...

Page 7: ...hentication service 87 LDAP external authentication service 88 RADIUS external authentication service 93 TACACS external authentication service 95 RSA SecurID external authentication service 98 User Authentication Services Window 100 Chapter 7 Units View Windows 103 Showing and hiding units 107 Units View windows fields 107 Multiple unit operations from a Units View window 111 Unit Overview Window...

Page 8: ...d Appliance Settings 147 Managed Appliance SNMP Settings 149 Target Device Settings 150 Target Device Services 151 Target Device Naming 152 IQ Module Settings 153 KVM Switch and Cascade Switch Settings 154 OSCAR interface settings 156 Local Account Settings 157 Embedded Units 160 Asset and Usage Reports 162 Asset 162 Usage 163 Chapter 11 Power Devices and Power Device Sockets 165 Power Devices 165...

Page 9: ...ill be stored 190 Archiving and deleting data log files 191 Viewing Data Log Files 193 Chapter 14 SSH Passthrough Sessions 195 Configuring SSH Passthrough 195 Enabling SSH Passthrough 195 SSH port sharing 196 SSH Passthrough Sessions 197 Establishing an SSH Passthrough connection to a unit 198 Escape key sequence 200 Break sequences 200 Transferring read write access 202 Disconnecting a session 20...

Page 10: ...g User Accounts 233 Unlocking User Accounts 233 Resetting a User Account Password 233 Changing User Account Properties 234 Username 234 User certificates 235 User SSH key 235 User password 236 User account restrictions and expiration settings 236 User group membership 237 Preemption level 237 Address 237 Phone contact 238 Email contact 238 User notes 238 Custom field properties 239 User Access Rig...

Page 11: ...Attached to Power Devices 279 Using Virtual Media 279 Using Smart Cards 283 Video Viewer Troubleshooting 284 Chapter 20 Using the Telnet Viewer 287 About the Telnet Viewer 287 Telnet Viewer Window Features 287 Telnet Viewer window toolbar 289 Security Property 290 Opening a Session 290 Customizing the Telnet Viewer 291 Customizing Session Properties 292 Login scripts 294 Reviewing Session Data 295...

Page 12: ...sks Window 319 Adding tasks 320 Specifying when to run tasks 320 Adding tasks using the Add Task Wizard 322 Task Backup DSView 3 software database and system files 323 Task Configure SNMP trap settings on a managed appliance 324 Task Power control a target device 324 Task Exporting an event log csv file 325 Task Migrating units 326 Task Sending an IPMI chassis control command to target devices 328...

Page 13: ...date filter 346 Changing the Event Log Retention Period 346 Creating an Event Log csv File 347 Chapter 24 Plug ins 349 Recommended Sequence for Adding Upgrading Plug ins 349 Adding Plug ins 350 Displaying Plug in Information 350 Managing Plug ins 352 Appendix A Technical Support 355 Appendix B TCP and UDP Ports 356 Appendix C DSR Remote Operations Software 364 Appendix D Terminal Emulation 373 App...

Page 14: ...xii DSView 3 Software Installer User Guide ...

Page 15: ... Normal Windows Mode Windows OS Shown 250 Figure 19 2 Manual Video Adjust Dialog Box 268 Figure 19 3 Thumbnail Viewer 272 Figure 20 1 Telnet Viewer Window 288 Figure B 1 Ports Used with a KVM Switch Connection Without Proxy 357 Figure B 2 Ports Used with a KVM Switch Proxy Server Connection KVM 358 Figure B 3 Ports Used with a Serial Console Appliance Connection Serial Without Proxy 359 Figure B 4...

Page 16: ...xiv DSView 3 Software Installer User Guide ...

Page 17: ...tion Descriptions 51 Table 4 5 DSView 3 Software System on a VPN Descriptions 52 Table 4 6 Single NAT Configuration Client Only Descriptions 53 Table 4 7 Double NAT Configuration Client and Corporate Descriptions 54 Table 4 8 License Summary Fields 55 Table 5 1 Server Properties 59 Table 5 2 DSView 3 Software Spoke Server Status 72 Table 7 1 Unit Status Values 108 Table 7 2 Action Links 109 Table ...

Page 18: ... Dialog Box Descriptions 268 Table 19 4 Thumbnail Viewer Descriptions 272 Table 19 5 Virtual Media Session Settings 281 Table 19 6 Smart Card Icons 283 Table 20 1 Telnet Viewer Window Descriptions 288 Table 20 2 Telnet Viewer Window Toolbar Icons 289 Table 20 3 Arrow Key Sequences 292 Table 20 4 Terminal Emulation and Type 293 Table 22 1 Task Status Icons 319 Table 23 1 Event Severity Levels 339 T...

Page 19: ... Table D 6 VT100 PF1 PF4 Key Definitions 377 Table D 7 VT100 ANSI Mode Control Sequences 377 Table D 8 VT220 Encoding 380 Table D 9 VT220 Decoding 382 Table D 10 VT52 Encoding 384 Table D 11 VT52 Decoding 384 Table D 12 VT52 ANSI Mode Auxiliary Keypad Definitions 385 Table D 13 VT320 Encoding 385 Table D 14 VT320 Decoding 386 ...

Page 20: ...xviii DSView 3 Software Installer User Guide ...

Page 21: ... devices that are not functioning or responding to in band commands regardless of the state of the equipment s operating system Web based access and control The DSView 3 management software provides secure point and click browser based access to control virtually any data center device using managed appliances from DSView 3 software clients located anywhere in the world Secure authentication and c...

Page 22: ...ocent appliances support IPv6 including DSR switches ACS advanced console servers MergePoint service processor SP managers and OnBoard SP managers Virtual segregation of resources with DS Zones DS Zones provide virtual segregation of data center resources including appliances target devices and virtual machines You can manage the users licenses and authentication services assigned to each zone and...

Page 23: ...talled on the DSView 3 server Third party products Third party products are not a part of the DSView 3 software but are supported for use with it External authentication servers An external authentication server enables the DSView 3 server to broker authentication requests from users requesting access to the DSView 3 software system SNMP managers The SNMP Simple Network Management Protocol manager...

Page 24: ...ntly ship with the DSView 3 software and or that can be added to the DSView 3 software See Plug ins on page 349 for information about adding and managing plug ins in the DSView 3 software system Cyclades ACS advanced console server ACS advanced console servers allow users to access serially attached devices over a standard TCP IP connection using the Avocent Telnet Viewer a third party Telnet view...

Page 25: ... DSR Switch Installer User Guide NOTE PEM cascade devices are not supported MergePoint 52xx service processor SP manager The MergePoint 52xx service processor manager is a secure centralized enterprise management solution for target devices equipped with IPMI HP iLO and Dell DRAC service processors You can use the DSView 3 software to access monitor and control the MergePoint 52xx SP manager and a...

Page 26: ...oftware system by launching a standard web browser to the device URL or by opening a Telnet session Embedded units Using the DSView 3 software you may add delete configure display properties and launch video sessions to the following versions of third party embedded units IBM ASM Advanced System Management RSA II Remote Supervisor Adapter II Version 5 Build GRE132AUS DRAC 4 Dell Remote Access Cont...

Page 27: ...mmand to the managed appliance The command is converted and serially sent to the power device The power device then performs the requested action for example turning a power outlet on or off The DSView 3 software supports the following power devices Avocent SPC power control devices Server Technologies Sentry Switched CDU CW 8H1 CW 8H2 CW 16V1 CW 16V2 CW 24V2 CW 24V3 CW 32VD1 and CW 32VD2 supporte...

Page 28: ...b DSView 3 Software Server 13 Generic Appliance 3 Spoke DSView 3 Software Servers Optional 14 Hypervisor Manager 4 External Authentication Servers Optional 15 Target Device 5 SNMP Manager Optional 16 IQ Module 6 TCP IP 17 Cascade Switch 7 Replication 18 Target Devices 8 ACS Advanced Console Server 19 MergePoint SP Manager 9 Power Device 20 Hypervisor Server 10 DSR Switch 21 Virtual Machines 11 OSC...

Page 29: ...authentication server and the DSView 3 software may run on the same dedicated server at the same time Rebooting the dedicated server is not required prior to using the DSView 3 software Once the DSView 3 software is installed and you have configured the hub server users may log in at another computer as a DSView 3 software client using a supported web browser You may also install the DSView 3 soft...

Page 30: ...uest OS in a virtual environment However while the DSView 3 software is expected to function properly on a guest OS in the virtual environment there may be unknown performance implications Before installing and configuring the DSView 3 software Before installing the DSView 3 management software install the managed appliance hardware If the computer will be a hub server you will need the license ke...

Page 31: ...om and click the Support link On the Technical Support page click the Product Upgrades link then select DS Software Upgrades b Double click on the downloaded installation package setup exe A dialog box will indicate that the server will be verified to ensure it meets the minimum requirements for installing the DSView 3 management software 3 If the current or an earlier version of the DSView 3 soft...

Page 32: ...e Define Web Application Server TCP port window will open Type the port you want to use in the TCP port field then click Next Clicking Cancel exits the Checking for an Updated version installation program 9 If the default TCP port used by the Avocent proxy server TCP port 1078 is not available the Define TD target device Session Viewer Proxy TCP port window will open Type the port you want to use ...

Page 33: ... a command window and continue with step 3 If your system does not support AutoMount issue the following command to mount the DVD volume mount device mount point where device and mount point are the names of your server s DVD Linux or Solaris device and mount point directory respectively For example to mount the first IDE cdrom on media cdrom enter the command mount dev cdrom media cdrom 3 Enter t...

Page 34: ...ew 3 backup files be stored on an external device or network drive 5 Verify basic functionality by navigating to a few DSView 3 windows and launching sessions to a few target devices 6 Run the DSView 3 installer for the new version on the hub server 7 Run the DSView 3 installer on all spoke servers NOTE The hub server must be upgraded prior to the upgrading the spoke servers 8 Verify basic functio...

Page 35: ...sign the dedicated server as a spoke server then click Next Go to step 8 4 The Type in Master License Key window opens Type the Avocent provided license key for the DSView 3 software hub server then click Next DSView 3 software license keys prior to version 3 0 are not valid If you did not receive a license key click the http www avocent com activation link to obtain a license key If the entered l...

Page 36: ...ll open when the spoke server has been added Click Finish Running the DSView 3 Software DSView 3 software clients access the DSView 3 management software host using a supported web browser Any software required by the client such as applets and the Java Runtime Environment JRE will be automatically installed by the DSView 3 server host The DSView 3 software uses Secure Sockets Layers SSL encryptio...

Page 37: ...web browser Configure the web browser If you are using Internet Explorer see Internet Explorer Consider ations on page 42 To open a client session NOTE If DSView 3 Software Client Certificate Authentication or DSView 3 Software Client Integrated Windows Authentication is being used the user will not be required to log in See Certificates on page 46 1 From the DSView 3 software client web browser e...

Page 38: ...er Depending on the user configuration and state on the RSA Authentication Manager the user may be prompted for a second successive tokencode The user configuration also specifies how the 4 6 digit PIN will be generated User defined the user must enter a PIN System generated the user cannot enter a PIN it must be generated by the RSA server User selectable the user may choose to enter a PIN or all...

Page 39: ...by selecting the Delete Temporary Internet Files command and active web components may be uninstalled by selecting the Remove Objects command See the Internet Explorer documentation for more information To close a DSView 3 software session From the DSView 3 Explorer click LOGOUT or the logout icon Java Installation On non Windows clients the Video Viewer Telnet and VNC Viewers require Java version...

Page 40: ...em administrator if you need help with installing software as the root user 1 In a DSView 3 software Units View window see Accessing Units View windows on page 106 click an Action link 2 A window will open containing a link for downloading the JRE installer Download the JRE installer then close all browser windows 3 Run the installer 4 Restart the browser and click an Action link Avocent Viewer Pl...

Page 41: ...udes DSR1021 1022 1024 1020 1030 1031 2020 2030 2035 4020 4030 8020 8030 or 8035 switches you may use the DSR Remote Operations software for switch access using a dial up point to point protocol PPP modem connection when an Ethernet connection is unavailable See DSR Remote Operations Software on page 364 for information about installing and using the DSR Remote Operations software ...

Page 42: ...22 DSView 3 Software Installer User Guide ...

Page 43: ...r Windows When a user has been logged in and authenticated the Avocent DSView 3 Explorer window opens From the DSView 3 Explorer window you may view access and manage units Figure 3 1 Example Avocent DSView 3 Explorer Window Areas ...

Page 44: ...ar selections and the window that is displayed Table 3 1 DSView 3 Explorer Window Area Descriptions Number Description 1 Top option bar Use the top option bar to bookmark a DSView 3 software window refresh a window display print a page log out of a software session or access online help The name of the logged in user appears on the left side of the top option bar 2 Tab bar Use the tab bar to displ...

Page 45: ...vigation bar with different content Table 3 2 Side Navigation Bar Descriptions Number Arrow Description 1 Expand All Nodes Click this arrow in the upper right corner to expand all nodes and display additional links 2 Collapse All Nodes Click this arrow in the upper right corner to collapse all nodes and their links 3 Collapse Node Click this arrow to collapse an opened tree branch and its links 4 ...

Page 46: ...orter more exact list of items When filtering is performed each row and column is searched for the specified text string For example you may wish to perform filtering to list only DSR1031 switches in the Name column target devices with KVM connections in the Action column idle ACS console servers in the Status column and so on Additionally from a Units View window you can use the Custom Fields and...

Page 47: ...String Surrounding the string with quotation marks displays a filtered list of items containing the exact string including spacing and punctuation For example typing email server will display items that contain email server The DSView 3 software will provide a closing quotation mark if it is omitted String1 AND String2 Using the AND logical operator displays the items that contain both strings For...

Page 48: ...g on the window being customized Although the items that appear in windows may vary the items that do appear are modified identically regardless of the window in which you clicked the Customize link DSView 3 software administrators may also configure the default display for customizable windows that is which columns will be displayed and how many items will be displayed per page by default The def...

Page 49: ...ftware administrator You will be prompted to confirm setting these values as the default Confirm or cancel 9 Click Save and then click Finish The window being customized will open with the changes Displaying pages Multiple page windows contain navigation buttons which may be used to quickly move among pages The page navigation buttons are enabled only if there are enough pages available to make th...

Page 50: ...r units the next time you display the bookmarked page If you click BOOKMARK or the bookmark icon after the DSView 3 server session has timed out the User Login window will open and you must log in again After you log in you will be redirected to the bookmarked page To bookmark a window 1 In the top option bar click BOOKMARK or the bookmark icon The Add Favorite dialog box will appear 2 Optionally ...

Page 51: ...e first day of the month Page Down Increases the month by one month and selects the first day of the month Right Arrow Increments the day by one day If the last day of the month is selected and the Right Arrow key is pressed the month is incremented to the next month Left Arrow Decrements the day by one day If the first day of the month is selected and the Left Arrow key is pressed the month is de...

Page 52: ...32 DSView 3 Software Installer User Guide ...

Page 53: ...3 help location DSView 3 administrators can change the DSView 3 help location at any time Help is configured independently for each DSView 3 hub and spoke server To configure the DSView 3 help location 1 Click the System tab then click DSView 3 Server 2 Click Properties Help Configuration in the side navigation bar 3 Specify the location of the help that will be accessed each time Help DSView 3 Ma...

Page 54: ...e version from the Avocent web site or Select From a local device to retrieve the help from local media To specify the location click Browse or type the path in the field 5 Click Next 6 The Completed Successful window opens Click Finish NOTE If you reinstall or upgrade the DSView 3 software the DSView 3 help location is reset to From the Avocent web site Complete the Installing DSView 3 help on a ...

Page 55: ...rs in the Caption field This is a required field c Enter up to 512 characters in the Text field Carriage returns may be used to separate lines This is a required field d Click Save 5 To disable the legal notice display uncheck the Enable Legal Notice checkbox and then click Save PCI Compliance Configuration The DSView 3 software may be configured as Payment Card Industry PCI compliant When PCI com...

Page 56: ...in the side navigation bar The PCI Compliance Properties window will open 4 To enable PCI compliance select Make DSView Server PCI Compliant Click Save 5 Restart the DSView 3 server 6 Run the MSI installer to push the Video Viewer files to the Internet Explorer clients accessing the DSView 3 software follow the procedure in Managing ActiveX controls on page 43 NOTE The PCI compliance setting is no...

Page 57: ...y 30 seconds If you select Never windows will only be refreshed when you click the REFRESH icon or text in the top option bar 5 Click Save Changing the color scheme When the color scheme is changed it is changed only for the logged in user To change the color scheme 1 Click the Profile tab 2 Click Preferences in the top navigation bar 3 Click Color Scheme in the side navigation bar The Color Schem...

Page 58: ...he checkbox for the application you want to use for serial sessions 4 If you check 3rd Party Application enter the path and executable name of the application maximum 256 characters in the Serial Application field Specify any of the following parameters up to 128 characters in the Command Line Arguments field When the serial session is launched the actual values will be substituted ADDRESS The IP ...

Page 59: ...SSH key if the administrator has allowed it As an alternative to this method the administrator may specify the SSH key in the user account properties See User SSH key on page 235 To enable user settable SSH keys NOTE Only DSView 3 software administrators may access this procedure 1 Click the System tab 2 Click User Credential Properties in the side navigation bar 3 Check the Allow user to set own ...

Page 60: ...ing checkbox 4 Click Save Any currently logged in users must log out and log in again for their credentials to be cached Built in User Groups When a user account is added to the DSView 3 software system the user may be assigned to any of the following built in user groups DSView 3 software administrators Appliance administrators User administrators Auditors Users Table 4 1 lists the operations all...

Page 61: ...By default the preemption level used by the DSView 3 management software the effective user preemption level is the highest level of all of the user groups to which the user belongs Preemption levels range from 1 4 with 4 being the highest level For example a user or a user Add change and delete units Yes No Yes No No Add change and delete unit groups Yes Yes Yes No No Configure access rights Yes ...

Page 62: ...he DSView 3 software when the user attempts to preempt another user s session For example if user belongs to the auditors group level 1 but is assigned a user preemption level of 4 the user will have an effective user preemption level of 4 Although a member of the auditors group this user would also be able to preempt the session of a user belonging to the administrators or appliance administrator...

Page 63: ...ts directory on the DSView 3 server Use the following procedures if you are permitted to install software To download an ActiveX control on a DSView 3 software hub server using Windows all operating systems except Windows XP with Service Pack 2 1 In a Units View window that contains target devices see Accessing Units View windows on page 106 click the link in the Action field or select an alternat...

Page 64: ...ntained in the list of restricted sites Local Intranet Web sites accessed using a host name for example https sun e2 callisto Internet All other web sites including those accessed using standard dot notation for example https 10 0 0 1 By default the DSView 3 software operates correctly in the Internet Local Intranet and Trusted Sites security zones when accessing a hub server NOTE A DSView 3 softw...

Page 65: ... are specified as indicated above 1 In Internet Explorer select Tools Internet Options The Internet Options dialog box appears 2 Click the Security tab 3 Click Trusted Sites then click Sites The Trusted Sites dialog box appears 4 Type the web site address in standard dot notation xxx xxx xxx xxx for the DSView 3 software hub server for example https 10 0 0 1 5 Click Add The web site address will a...

Page 66: ...rtificate or SSH key may be exported to a local directory the certificate s public key may then be used to validate the signature of data log files See Verifying data log file digital signatures on page 194 To view or export the system certificate or SSH key 1 Click the System tab 2 Click Global Properties in the top navigation bar 3 In the side navigation bar click X 509 Certificates and then cli...

Page 67: ...s user certificates The DSView 3 software client certificate must first be loaded into the client web browser and be associated with a user account There are two ways to do this The certificate location can be specified in a user account see User certificates on page 235 The DSView 3 software administrator may enable user settable certificates then the user may specify the certificate location see...

Page 68: ...e considered a valid certificate issuer Validity period The current date and time on the server must be within the window on each certificate in the chain Verify signatures The signatures within the certificate chain are checked for validity Certificate Revocation Lists CRL CRL checks If CRLs are available they are checked to determine a certificate s revocation status Distribution points CRLs may...

Page 69: ...tificate File field enter the name of the file containing the X 509 certificate to upload into the trust store The file may be binary or Base64 encoded c In the CRL Location field you may enter the location of the CRL for the uploaded certificate maximum 256 characters The supported protocols are http and ldap d Click Add Integrated Windows Authentication The DSView 3 management software allows DS...

Page 70: ...ort default 1078 is used for the Avocent Proxy Protocol to tunnel video and Telnet traffic Both ports are configurable If you are using the DSView 3 management software through a firewall we recommend the following Place the DSView 3 server and all managed appliances within the same firewall Demilitarized Zone DMZ If the managed appliances are not in the same DMZ with the DSView 3 server you must ...

Page 71: ...etup provides a secure network between the two sites but processing is slow Several factors related to the network setup including the DSView 3 software database replication schedule and methods of device access can affect the speed of a multi site VPN network The trade off must be made based on the network setup Table 4 4 Typical DSView 3 Software System Firewall Configuration Descriptions Number...

Page 72: ...ew 3 management software supports VPNs that provide full transparency for IP addresses as well as ports between sites and many VPNs that perform network address translation NAT between sites For example the VPN in Figure 4 2 could use NAT if Site A and Site B are separate companies that merged but have not resolved their IP addresses See NAT Devices on page 53 Figure 4 2 DSView 3 Software System o...

Page 73: ...gle NAT Configuration Client Only Another scenario shown in Figure 4 4 on page 54 is when the corporate site also uses a NAT device to save IP addresses double NAT Since the DSView 3 software client is trying to access a private resource inside the corporate site the TCP IP ports used for HTTPS and the proxy server must be configured to be exposed on the corporate NAT device Table 4 6 Single NAT C...

Page 74: ...aged device requires only one license as long as it is merged into a single connection in the DSView 3 software Licenses may also be required to enable additional features See Table 4 8 on page 55 for more information A demonstration demo license key may also be used for a trial period When the trial elapses login attempts will fail A demo license key may be replaced with another demo license key ...

Page 75: ...arty Power Devices Licensed Total number of licenses for third party power devices Unlimited indicates there are no restrictions on the number of power devices that can be added Currently In Use Number of licenses for third party power devices currently in use Plug ins Licensed Total number of license IDs for plug ins Currently In Use Number of license IDs for plug ins currently in use Auditor App...

Page 76: ...ged Devices Increases the number of licensed managed devices Plug in Id number License Key Enables use of a plug in for a specific appliance type Adding a new license key To add a new license key 1 Click the System tab 2 Click Licenses in the top navigation bar 3 Click License Keys in the side navigation bar The License Keys window will open 4 Click Add The Add License Key window will open 5 If yo...

Page 77: ...partner URLs have not already been configured click Properties in the side navigation bar 4 The Partner Properties window will open Enter the URLs for launching a browser to the partner product Separate multiple URLs with a line break The maximum length in each field is 512 characters 5 Click Save A button icon and link will appear for each configured URL on the Partner Tools page To launch a brow...

Page 78: ...58 DSView 3 Software Installer User Guide ...

Page 79: ...dress followed by the host name For example the following new line adds the IP address 172 30 20 206 for the host name sun jcv fc3 avocent com above the existing line that defines the loopback address 127 0 0 1 172 30 20 206 sun jcv fc3 avocent com 127 0 0 1 localhost localdomain sun jcv fc3 avocent com localhost sun jcv fc3 Certificate DSView 3 server certificate presented to DSView 3 software cl...

Page 80: ...DSView 3 server detects that the appliance is once again communicating a Regained Communication RCM trap is sent from the DSView 3 software server When a response change occurs during communication between the DSView 3 server and a managed appliance the DSView 3 software writes the event to the event log and sends an SNMP trap to the configured trap destinations Trap destinations may also be speci...

Page 81: ...DSView 3 software is initially installed it generates a self signed certificate for use with DSView 3 software clients To replace this a DSView 3 software administrator may create a Certificate Signing Request CSR to submit to a trusted third party Certificate Authority CA for signature The administrator may then replace the generated certificate with the new one If the generated certificate is no...

Page 82: ... the certificate issuer Has the certificate expired Does the name on the serial device certificate match the name of the DSView 3 software hub server certificate A warning dialog box will appear if the answer to all three questions is No To prevent this warning dialog box from appearing when you connect to a serial device all three questions must be answered Yes To correct certificate security ale...

Page 83: ...l appear 4 The Select Operation to Perform window will open Select Create a new self signed SSL server certificate to create a minimal security SSL certificate without incurring the costs and overhead involved with a Certificate Authority CA Click Next then go to step 5 Select Import a signed SSL server certificate to import a more secure SSL certificate that has been approved perhaps by a CA The ...

Page 84: ...vers for communication to take place between the servers If the spoke server certificate is subsequently changed a certificate mismatch will occur To update the certificate of a spoke server on the hub server NOTE Certificates may only be viewed by DSView 3 software administrators and user administrators 1 On the hub server click the System tab DSView Server will automatically be selected in the t...

Page 85: ...h remote side If the certificate information does not match go to step 4 4 Click Update The hub server certificate information will be updated on the spoke server Avocent proxy server The Avocent proxy server is valid on supported KVM switches or serial console appliances NOTE The Avocent proxy server is not supported when using the IPv6 network protocol on Windows platforms To specify the Avocent...

Page 86: ...ns window will open 3 In each address field type the IP addresses in standard dot notation xxx xxx xxx xxx or the domain name for the computer that handles traps Up to four computers may be specified 4 Click Save to store the trap information in the DSView 3 software database on the host Client session information To specify client session information 1 Click the System tab 2 Click DSView Client S...

Page 87: ...SView 3 server In this case a user may be granted different access rights at different login times NOTE The Allow login when user is a member of more than one authentication service setting does not replicate to spoke servers It is recommended that you uniformly enable or disable this setting on each DSView 3 hub and spoke server 7 Click Save to store client session information in the DSView 3 sof...

Page 88: ... port sequentially on a separate row in the text field Use the following format port number MSN1 MSN2 For example if an Eicon card has one port and MSN 21 is assigned to ISDN channel 1 on port 1 and MSN 22 is assigned to ISDN channel 2 on port 1 the text in the ISDN controller map field would be 1 21 22 A controller map definition must be provided for each ISDN dial back phone number d In the ISDN...

Page 89: ... information from 1 25 units The default is 5 A larger number results in faster speed 6 Click Save to store unit status information in the DSView 3 software database on the host Backing up and Restoring Hub Servers Manually You may manually create a backup of your hub server Two methods are available From a command line in an MS DOS window This method may be used for DSView 3 software hub servers ...

Page 90: ... archive archive name passwd password archive name Name of the archive which must be enclosed by quotation marks for example myarchive The archive option and an archive name are required password A password that encrypts the archive The password is optional when creating a backup If a password is specified when creating the backup it will be required when restoring the backup To display help infor...

Page 91: ...og box on a supported Windows system 1 In the Start menu on your desktop select Start Programs Avocent DSView 3 Backup and Restore Utility The DSView 3 Backup Restore Utility dialog box will appear 2 Click Backup Database to a file 3 To password protect the backup file click Enabled and type a password in the Password field 4 Click Browse and use the Save As dialog box to specify a directory and n...

Page 92: ...d hub server will replicate the data of the new specified hub server You may also change the properties of a spoke server or remove spoke servers from your system To display a list of spoke servers NOTE The Spoke Servers window is only available on the hub server 1 Click the System tab 2 Click DSView Server in the top navigation bar The side navigation bar will include the name of the server to wh...

Page 93: ...domain name of the hub server b Type the port number for the hub server If the default hub server port value 443 is modified you must specify it when registering a spoke server so that register requests will be sent to the correct port on the hub server For example if the IP address of the hub server is 10 0 0 1 and the port number is changed to 444 type https 10 0 0 1 444 dsview in the Address fi...

Page 94: ...The Spoke Servers window will open 4 Click on the name of the spoke server whose network properties you wish to change The Spoke Server Network Properties window will open 5 Change any of the following network settings Type a new computer name to use as the spoke server Type a new address in standard dot notation xxx xxx xxx xxx for the spoke server Type a new port number for the spoke server 6 Cl...

Page 95: ...lication occurs automatically when the spoke server is added to the DSView 3 software system You may change the interval that the replication task runs on each spoke server or you may initiate an immediate replication During replication the spoke server sends all of its database changes since the last replication to the hub server The hub server then incorporates those changes and sends all of its...

Page 96: ... snapshot is a copy of the hub at the time of the operation This feature is not normally used it is intended to help recover a system when replication has failed To display replication results and or change the replication schedule for a spoke server 1 On the spoke server click the System tab 2 Click Tasks in the top navigation bar The Tasks window will open 3 Select the Database Replication task ...

Page 97: ...chedule for a spoke server from the hub server 1 On the hub server click the System tab 2 Click Tasks in the top navigation bar 3 Select the Database Replication task for the spoke server you wish to view The Task Schedule Database Replication window will open ...

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Page 99: ...w 3 software is delivered with the DSView internal authentication service which verifies a log in and password against user account information stored in the database on the DSView 3 software server The DSView 3 software also supports the following external authentication services Microsoft Active Directory IBM SecureWay Directory Server Novell LDAP Services Sun Solaris R9 LDAP Directory Server Su...

Page 100: ...ng the Customize link in windows on page 28 To remove authentication services NOTE The internal authentication service cannot be removed 1 Click the Users tab 2 Click Authentication Services in the top navigation bar The User Authentication Services window will open 3 Check the checkbox to the left of the authentication service s to delete To delete all external authentication services on the page...

Page 101: ... Specify the lockout period in minutes by typing a number from 1 1 440 in the Maximum Lockout Period minutes field or choose a value from the menu 1 440 minutes is equivalent to 24 hours If you leave this checkbox unchecked locked user accounts must be manually unlocked by a DSView 3 software administrator or user administrator See Unlocking User Accounts on page 233 7 Click Save and then click Cl...

Page 102: ...add in the AD Domain Name field b In the User Container field specify the name of the container to search for user accounts This will limit the search scope to that container The name may be entered in several forms optionally including a sub domain Valid forms are explained below by example Assume an Active Directory domain name of sunrise mycompany com with users in subfolder sun myusers The Use...

Page 103: ...rowsing If enabled you must use DES encryption types for this account If an account was created prior to Active Directory the user s password must be changed after this setting is changed In addition the Active Directory server addresses must be resolvable to their host names via DNS When this is not checked the LDAP protocol will be used g Click Enable Chasing of Referrals to allow the Active Dir...

Page 104: ...h the new service listed NOTE If the authentication service has trusted forests the settings configured for the authentication service in the Add Authentication Service Wizard will be applied to the discovered trusted forests However the settings for each trusted forest can later be changed in the Authentication Service Connection Settings window See User Authentication Services Window on page 100...

Page 105: ...k Use Kerberos for User Authentication to use the Kerberos protocol for authentication requests including the browsing If enabled you must use DES encryption types for this account If an account was created prior to Active Directory the user s password must be changed after this setting is changed In addition the Active Directory server addresses must be resolvable to their host names via DNS When...

Page 106: ...mation message box will appear Confirm or cancel the operation 17 Click Close The User Authentication Services window will open To change user browsing settings for the Active Directory external authentication service 1 Click the Users tab 2 Click Authentication Services in the top navigation bar The User Authentication Services window will open 3 Click the name of the AD service The side navigati...

Page 107: ... in the Domain Name field and then click Next 6 The Select Browsing Method window will open Click Browse Anonymously to browse users on the external Windows NT authentication server or Click Browse with user credentials to browse users on the external Windows NT authentication based on credentials configured on the server If this option is selected do the following a Type the username for a Window...

Page 108: ... service at the top and below the name the information you may define 4 Click User Browsing in the side navigation bar The Authentication Service User Browsing NT window will open 5 Click Browse Anonymously to anonymously browse users on the external Windows NT authentication server or Click Browse with User Credentials to browse users on the external Windows NT authentication based on credentials...

Page 109: ...ransmitting data This SSL method provides maximum security and automatically sets the Port Number field to a default port number of 636 d Click Enable Chasing of Referrals if you wish to allow the LDAP server to refer DSView 3 software clients to additional directory servers e Click Next If you selected Use SSL in Certificate based Trust Mode go to step 6 If you selected Do Not Use SSL or Use SSL ...

Page 110: ...se user DN b Type the password for the LDAP user account in the Password field c Click Next 11 The Establish Connection with Authentication Service window will open briefly If the external authentication service is added successfully the Completed Successful window will open 12 Click Finish The User Authentication Services window will open with the new service listed To change connection settings ...

Page 111: ...gement LDAP window will open and list all servers that belong to the domain A status of Trusted indicates the certificate is trusted based on the certificate policy see System certificate policy and trust store on page 47 Untrusted indicates the certificate cannot be trusted 11 To register certificates click the checkbox to the left of the server IP address es To select all server IP addresses on ...

Page 112: ...at the top and below the name the information you may define 4 Click Schema in the side navigation bar and then click Groups The Authentication Service Group Schema LDAP window will open 5 Type the Base distinguished name DN from which to begin searches This is a required field unless the Directory Service has been configured to allow anonymous search 6 Type the object class The default value is g...

Page 113: ...vices window will open 4 Click Add The Add Authentication Service Wizard will appear 5 The Provide Authentication Service Name and Type window will open a Type a 1 64 character name for the RADIUS authentication service b Select RADIUS from the Type menu c Click Next 6 The Specify RADIUS Connection Settings window will open a Type the address of the RADIUS host in dot notation format xxx xxx xxx x...

Page 114: ...Service Connection Settings RADIUS window will open a Type a 1 64 character name for the RADIUS authentication service b Type the address of the RADIUS host in dot notation format xxx xxx xxx xxx or type the DNS host name in the Server Address field c Type the number of the port from 1 65535 for connecting to the RADIUS host in the Port Number field The default is port 1812 d Click Save 5 To chang...

Page 115: ...n external authentication service add the DSView 3 server as a TACACS client Make a note of the configured shared secret and the available authentication type s on the TACACS server 2 From the DSView 3 Explorer Click the Users tab 3 Click Authentication Services in the top navigation bar The User Authentication Services window will open 4 Click Add The Add Authentication Service Wizard will appear...

Page 116: ...e level attribute TACACS custom attribute for group names Choose this option if you plan to associate TACACS users with external TACACS groups using the custom group names attribute b Click Next 9 If you selected DSView internal groups and the external authentication service was added successfully the Completed Successful window will open or If you selected any other option the Specify TACACS Serv...

Page 117: ... host in dot notation format xxx xxx xxx xxx or type the DNS host name in the Server Address field c Type the number of the port from 1 65535 for connecting to the TACACS host in the Port Number field The default is port 49 d Click Save 5 To change the authentication type and or shared secret click Settings in the side navigation bar The Authentication Service Authentication Settings TACACS window...

Page 118: ...ays it to the RSA Authentication Manager The RSA Authentication Manager s validation results are then relayed to the user The DSView 3 software also supports new PIN operations next tokencode operations RSA Authentication Manager Replica functionality and name locking The DSView 3 software is the agent type Net OS Agent See RSA SecurID login on page 18 for information about the login process when ...

Page 119: ... open Click Finish The User Authentication Services window will open with the new service listed After the service is added one or more RSA user accounts must be added to the DSView 3 software NOTE The node secret file for the server will not be created until the first RSA user logs into the DSView 3 software To change settings for the RSA SecurID external authentication service 1 Click the Users ...

Page 120: ... status and host name are displayed in the list If Allow users and groups from newly discovered trusted forests is enabled for an AD service the discovered forests are displayed as a subset of the primary authentication service in the User Authentication Services window The type is displayed as Active Directory Trusted Forest The Enabled column displays a value of Yes or No If the value is Yes the...

Page 121: ...ive Directory services for which discovering trusted forests was enabled 1 Click the User tab then click Authentication Services to open the User Authentication Services window 2 Select the checkbox next to the primary AD authentication service 3 Click Refresh Trusted Forests New trusted forests are displayed in the list ...

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Page 123: ...ts on the current page are selected or deselected if they were previously all selected If the list of units spans more than one page units on subsequent pages will not be selected You can specify how many items will appear on a Units View page that is the number of rows see Using the Customize link in windows on page 28 Types of Units View windows There are four types of Units View windows which a...

Page 124: ... about creating and managing groups Topology view Units View windows that contain managed appliances support a topology feature that can be enabled disabled A topology view is a series of parent child hierarchies A parent is a managed appliance children can be target devices cascade switches with target device children of their own and power control devices with socket children of their own When t...

Page 125: ...ormation in a window on page 26 and a child matches the filter criteria the parent s automatically open If only an appliance matches the filter criteria the appliance is closed unless the Expand View Automatically option is enabled To enable or disable a topology view In a Units View window see Accessing Units View windows on page 106 click Topology Although you can enable the topology view in all...

Page 126: ... open This window lists all target devices in the system b Click one of the target device type links if available in the side navigation bar Target device types are user defined If a type has been assigned to a target device the type name will appear under Target Devices in the side navigation bar For example if you assign a type of Windows 2000 to three target devices a Windows 2000 link will app...

Page 127: ...its with one operation 1 In a Units View window see Accessing Units View windows on page 106 click the checkbox next to the units you want to hide from display To select all units on the page click the checkbox to the left of Name at the top of the list 2 Click Operations then select Hide Units from the drop down menu To show hidden units 1 In a Units View window see Accessing Units View windows o...

Page 128: ...nnection Any unit In Use The unit has at least one active connection Any unit Status Unknown The status of the unit was reported to the software but cannot be obtained for an unknown reason Target devices No Power The target device is powered down Target devices KVM Blocked The connection path to the target device is blocked because a cascade switch is already in use Target devices No device attac...

Page 129: ...tion arrow is selected TDs attached to KVM switch channels ports Embedded Session Viewer window Supported versions of IBM ASM RSA II DRAC 4 and NEC IPF embedded units IPMI Session IPMI Viewer window IPMI TDs Serial Session Opens a Telnet session window using the configured application Target devices Browser Session Web browser EVR1500 environmental monitors generic appliances standalone TDs and TD...

Page 130: ... Contact and Secondary Contact Phone Name and phone number of person s responsible for a unit See Unit Properties on page 139 Serial Number See Unit Properties on page 139 Telnet Port Port number used for a Telnet connection to a target device See Unit Properties on page 139 Visibility Whether to display Show or not display Hide a unit in the Units View windows See Showing and hiding units on page...

Page 131: ...nfirmed if needed a system task is created that will perform the operation on each unit The Multiple Unit Operation window will open indicating the operation has been submitted This window contains a link that directs the user to the Operations Results window for the task To initiate and view results from multiple unit operations from a Units View window 1 In a Units View window see Accessing Unit...

Page 132: ...he target device is a power device and the user has power control rights In this case the user may power up power down or cycle the power of the target device Managed appliances Name and type of managed appliances and the tools that may be used to Reboot Upgrade firmware Resynchronize Save or restore the configuration valid only for supported KVM switches and serial console appliances Save or rest...

Page 133: ... power state of a target device from the Unit Overview window NOTE A user must have power control access rights and the target device must be connected to and powered by a supported power device see Chapter 11 beginning on page 165 1 In a Units View window containing target devices see Accessing Units View windows on page 106 click on the name of a target device The Unit Overview window will open ...

Page 134: ...atus is color coded The default filtered status is Active Status which displays only currently active units 4 You can select how often the Unit Status is updated by selecting a time from the Interval menu 5 You can view the Unit Overview window by double clicking the unit name or right clicking the unit name and selecting Show Unit Overview ...

Page 135: ...ol target device power Establish sessions with target devices from KVM switches serial console appliances or other supported units Appliance administrators and DSView 3 software administrators may also Flash upgrade a managed appliance and configure settings for a managed appliance Managed appliance rights may be changed See About Access Rights on page 144 When you add a KVM switch or serial conso...

Page 136: ...ou can add managed appliances of any type You cannot add target devices from that window If you are in the Units View window for a specific appliance type such as Appliances DSR4030 you can only add more appliances of that type DSR4030 appliances You cannot add appliances of any other type or any target devices If you are in the Target Devices All window or any of the target device type windows su...

Page 137: ...s the content of this window may differ see the appropriate documentation a Enable the Enable secure mode checkbox if you want the managed appliance to only be accessible by this DSView 3 software system In non secure mode the managed appliance may be added to multiple DSView 3 software systems This checkbox will not appear when adding a DSI5100 appliance which may only be added in Secure mode b E...

Page 138: ...he Apply Configuration Template window opens If you want to apply a configuration template to the appliance select a template from the list and click Next or If you do not want to apply a configuration template to the appliance select None and click Next NOTE For more information about configuration templates see Appliance Configuration Templates on page 137 8 Click Finish Adding a single embedded...

Page 139: ...arget devices with the same name to be merged into a single target device checkbox i Click Next Go to step 8 5 For DRAC 4 embedded appliances a The Configure DELL DRAC4 Settings window will open b In the Appliance Name field type a 1 64 character appliance name The name is not case sensitive c In the Address field type a 1 256 character IP address in dot notation form or a DNS name The address is ...

Page 140: ...edded appliance You may change this to a 1 256 character unique name Names are not case sensitive h Enable or disable the Allow target devices with the same name to be merged into a single target device checkbox i Click Next 8 Click Finish Adding managed appliances from a range or list of IP addresses This procedure is valid for supported KVM switches and serial console appliances It may also be v...

Page 141: ...y be added to multiple DSView 3 software systems NOTE For appliances that require Secure mode this checkbox will not be visible and the appliance will enable Secure mode automatically b Click Allow target devices with the same name to be merged into a single target device if you wish to merge a target device that has multiple connections into a single target device c Under Allow target devices tha...

Page 142: ...h is described in this section You may also add a target device using the Attach Target Device Wizard which is available from a Units View window that has the topology view enabled See Topology view on page 104 To add a power device see Power Devices on page 165 To add BMCs see the DSI5100 Operations for the DSView 3 Software Technical Bulletin available on the Avocent web site To add a target dev...

Page 143: ... on the page click the checkbox to the left of Name at the top of the list 2 Click Delete You are prompted to confirm the deletion 3 Confirm or cancel the deletion Automatically deleting attached units For target devices exclusively managed by a single appliance you may specify that the target devices are automatically deleted when the managing appliance is deleted To modify target device delete p...

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Page 145: ...o run automatically You may also push and pull names manually Name push When the name of a target device or cascade device is changed in the DSView 3 software database a push operation will update the target device cascade device serial port and power device socket names in the appliance You may also rename units associated with a single connection to a target device in the DSView 3 software datab...

Page 146: ...n the target device name will be pushed to the appliance If the target device for the power device socket in the DSView 3 software database has multiple appliance connections the target device name will be pushed to each appliance for each appliance connection for connection type s enabled in the Automatic Name Push Properties window Target devices If the target device in the DSView 3 software dat...

Page 147: ...from one of the appliance connections based on the configured connection type priority to update the target device name in the DSView 3 software database Power devices The power device name will be pulled from the appliance to update the power device name in the DSView 3 software database Power device sockets If the target device for the power device socket in the DSView 3 software database has a ...

Page 148: ...pes This order determines which target device name will be pulled from one or more appliances to update the DSView 3 software database The name will be pulled from only one appliance 6 Click Save Manual name push You may initiate a manual name push from a Units View window see below and from the following windows Target Devices window see Target Device Settings on page 150 Power Device window see ...

Page 149: ...ow see KVM Switch and Cascade Switch Settings on page 154 Table 9 3 Manual Name Pull Operation Effects When pull is initiated for one or more The effect is Appliance serial ports The target device name will be pulled from the appliance to update the target device name in the DSView 3 software database Power devices The power device name will be pulled from the appliance to update the power device ...

Page 150: ...e which is used during the boot process The same server may also have a KVM connection to a KVM switch that is accessible after the server is up and running You may configure that target device to appear only once and the DSView 3 software will provide the valid Action choices for accessing the device Default target device names allowed for connection types If a target device has a default name yo...

Page 151: ...nection s to an existing target device in the DSView 3 software database 6 If you enable the Delete Target Devices that no longer have connections checkbox target devices that no longer have connections will be permanently deleted from the DSView 3 software database 7 If you enable the Add a target device to new connections checkbox a target device in the appliance will be added to a new unit appl...

Page 152: ...tabase 7 If a target device has a default name you may indicate that by default it can be added to the DSView 3 software database only if it supports specific connection type s in the appliance Enable the checkboxes for the specific connection types 8 Click Save Topology synchronization options in the Resync Wizard The Select Resync Options window in the Resync Wizard allows you to specify certain...

Page 153: ...nces were added into a single target device that contains all of the target actions You may also merge target devices from a Unit Tools window see Merging target devices on page 307 To merge target devices from a Units View window 1 In a Units View window containing target devices see Accessing Units View windows on page 106 click on the target device name The Unit Overview window will open 2 Clic...

Page 154: ... TD2 and TD2 is listed before TD1 the merged target device will be named TD2 The Connection Path s list displays the appliance and the specified destination target device 4 Optional To merge target devices in a particular order select one or more target devices in the Target Devices to Merge list and use the up and down arrows to move the selected target devices up or down in the listing Once the ...

Page 155: ...tion bar 3 Click Units Synchronization in the side navigation bar then click Auto Discovery 4 Enable the Enable Auto Discovery checkbox if you want the DSView 3 software to automatically discover supported appliances 5 Enable the Enable secure mode checkbox if you want the managed appliance to only be accessible by this DSView 3 system In non secure mode the managed appliance may be added to multi...

Page 156: ...d target devices will inherit these group memberships Or you can select Do not inherit group membership See Adding a single managed appliance on page 116 Properties are not inherited at this time because the new appliance does not yet have any properties assigned When new attached target devices are discovered using automatic topology synchronization the Resync Wizard or the update topology task t...

Page 157: ... is not specific to a single unit Fixed unit data such as session time outs is applied during both an apply appliance configuration template operation and a replace appliance operation You can also create appliance configuration templates that are specific to a single unit For example once the unit is configured you may wish to use the Save Last Known Good Configuration Template operation to creat...

Page 158: ...ining appliances select the checkbox next to the appliance for which you want to apply the appliance configuration template From the Operations menu select Save Last Known Good Configuration Template or Save Current Configuration Template Modifying appliance configuration template properties To view modify or delete appliance configuration template files NOTE Administrator rights are required to v...

Page 159: ...d Unit Wizard see Adding Units on page 115 To replace a failed appliance 1 In a Units View window containing appliances see Accessing Units View windows on page 106 select the appliance for which you want to apply the appliance configuration tem plate The Unit Overview window opens Click the Appliance Replacement icon or link The Save Appliance Configuration Template Wizard opens or In a Units Vie...

Page 160: ...rop down menu 3 The Bulk Edit Unit Properties window opens The unit names are displayed in the left column and the properties are displayed in the adjacent columns You can scroll to view columns or specify which columns are displayed by clicking Select Columns Select the properties that you want to be displayed click Add then click Save 4 To edit unit properties type the values in the appropriate ...

Page 161: ...r use the menus to select the site department and or location for the unit 4 Click Save and then click Close The Units View window will open To change the location properties for one or more units from a Units View window 1 In a Units View window see Accessing Units View windows on page 106 click the checkbox next to the unit s To change location properties for all units in the page click the chec...

Page 162: ...hen click Custom Fields in the side navigation bar The Unit Custom Fields window will open To change information type the information in each of the custom fields 3 Click Save and then click Close The Units View window will open To change the custom fields for one or more units from a Units View window 1 In a Units View window see Accessing Units View windows on page 106 click the checkbox next to...

Page 163: ... in the side navigation bar The Unit Network Properties window will open Type the address or the fully qualified domain name for the target device Type the Telnet port number to use for Telnet connections to the target device If this field is left blank Telnet will not be enabled for the target device Type the URL for a web browser connection to the target device Select the DSView 3 server that is...

Page 164: ...The Unit Network Properties window will open Type the address or the fully qualified domain name Type a Telnet port number Type a web browser address Select the DSView 3 server in charge of the EVR1500 environmental monitor or generic appliance 3 Click Save and then click Close The Units View window will open About Access Rights Access rights indicate which users and user groups may access units i...

Page 165: ...lso be specified for all units in the DSView 3 software system or for a specific unit By default supported embedded units have the same access rights as generic units About target device access rights When you assign access rights to a target device any available session types may be selected even if the target device does not support them For example you may enable Video Viewer and virtual media ...

Page 166: ... View window see Accessing Units View windows on page 106 To add remove access to one or more units click the checkboxes next to the units and then click Rights To add remove access to all units on the page click the checkbox to the left of Name at the top of the list and then click Rights 2 The Unit Access Rights window will open To add or remove a user or user group from the Access Rights Assign...

Page 167: ...r the DSR switch again and add it to the Unmanaged Appliances list The automatic discovery process continues unless the DSR switch is turned off or has the DSView 3 server address removed Managed Appliance Settings To change the network settings of a managed appliance NOTE The MAC address cannot be changed 1 In a Units View window containing appliances see Accessing Units View windows on page 106 ...

Page 168: ...indow will open containing a link to view results see Multiple unit operations from a Units View window on page 111 The results window includes the unit name type and when the version information retrieval began The Appliance Version field will contain the main firmware version if a unit did not or cannot report a firmware version dashes are displayed The Boot Version field contains the boot firmw...

Page 169: ...isables SNMP When you enable SNMP the managed appliance will log SNMP received messages over UDP User Datagram Protocol port 161 UDP port 162 is used to listen for incoming traps Managers Stations that can manage the managed appliance Community Communities to which the traps belong Destinations Stations that can receive SNMP traps Traps Available traps and enabled disabled traps The traps must be ...

Page 170: ...gs For information about power device settings see Power Devices on page 165 To display a list of target devices that are attached to a managed appliance or initiate a push pull name operation 1 In a Units View window containing appliances see Accessing Units View windows on page 106 click on the name of an appliance 2 Click Appliance Settings in the side navigation bar then click Target Devices 3...

Page 171: ...the user or no action To add support for services on a target device 1 In a Units View window containing target devices see Accessing Units View windows on page 106 click on a target device name 2 In the side navigation bar click Services The Unit Services window will open listing the services that are supported 3 Click Add The Add Service Wizard will appear 4 If the target device does not have an...

Page 172: ... device name for each port on an appliance Up to 48 port names can be specified for a single appliance The fixed name and location name are combined to create the target device name See Unit Properties on page 139 for more information about location names Target device naming is a global system property and affects all DSView 3 servers in the system Target device naming is not supported for all ap...

Page 173: ...ppliance and attached target devices However the Unit Properties are not updated for target devices that are attached to a cascade KVM switch or cascade power device IQ Module Settings IQ modules are connected to supported KVM switches To display IQ module information 1 In a Units View window containing appliances see Accessing Units View windows on page 106 click on the KVM switch name 2 Click Ap...

Page 174: ... the EID column to display its upgrade status in the Appliance Settings Ports IQ Modules Settings window When the upgrade is completed a green circle will appear next to the modules and they may once again be selected To set the USB speed for IQ modules NOTE The USB speed may only be set for supported USB2 and PS2M IQ modules 1 In a Units View window containing appliances click on the KVM switch n...

Page 175: ...ll feature is enabled see Automatic name pull on page 127 for the effect 5 If you changed the appliance name click Save 6 Click Close when you are finished To change the Name in DSView for a cascade switch 1 In a Units View window containing appliances and using the topology feature see Accessing Units View windows on page 106 and Topology view on page 104 click on the name of a cascade switch The...

Page 176: ...age 106 click on the DSR switch name 2 Click Appliance Settings in the side navigation bar then click Ports and then click OSCAR The Appliance OSCAR Settings window will open 3 Click Disable OSCAR Authentication to prevent the supported DSR switch from performing internal or external authentication If the Disable OSCAR Authentication checkbox is not selected the supported DSR switch will attempt e...

Page 177: ...ify or delete local user accounts See About Access Rights on page 144 To display the Appliance Local User Accounts window 1 In a Units View window containing appliances see Accessing Units View windows on page 106 click on the appliance name 2 Click Appliance Settings in the side navigation bar and then click Local Accounts The Appliance Local User Accounts window will open To change access contro...

Page 178: ...Administrator or User Administrator go to step 9 8 The Assign target devices window will open Add or remove user access rights to a target device a To add user access rights to one or more target devices select the target device s in the Available Target Devices list then click Add The target devices will be moved to the Assigned Target Devices list b To delete user access rights to one or more ta...

Page 179: ...ccount The Appliance Local User Account Settings window will open If the local user has Configure Local Accounts rights a message will indicate that the local user may access all target devices in the system 4 For all managed appliances except CCM appliances click Access Rights in the side navigation bar The Appliance Local User Account Access Rights window will open To add local user account acce...

Page 180: ...BM ASM RSA II and DRAC 4 viewers are proprietary to their owners and the DSView 3 software has little control of their look feel and configuration There is no status polling for these sessions status is idle by default nor are there connection types All embedded KVM browsers have their own certificate authentication Users must accept certificate authentication to launch embedded unit video session...

Page 181: ... type a 1 64 character password to be used to log in to the embedded appliance Passwords are case sensitive 6 Click Save and then click Close To change login credentials for a DRAC 4 embedded appliance 1 Click the Units tab 2 Click Appliances in the side navigation bar and then click on the appliance type in the side navigation bar 3 Click the embedded appliance name 4 Click the Credentials link i...

Page 182: ...chart bar chart or table by clicking the appropriate button If multiple charts are tiled on the screen you can change the size of the charts by dragging the triangle on the Size bar to the right or left To print a report in a printer friendly format click the printer icon Asset To view Asset reports 1 Click the Reports tab then click Asset in the top navigation bar 2 Select one of the following re...

Page 183: ...ne of the following reports in the side navigation bar Sessions Per Day Displays the number of sessions opened to a target device from the DSView 3 software each day during the last seven days Frequently Accessed Targets Displays the number of sessions opened from the DSView 3 software for each target device during the last seven days ...

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Page 185: ...r each power device 3 To initiate a pull or push name operation see Name Synchronization on page 125 click the checkboxes to the left of one or more device name s To select all names on the page click the box to the left of Appliance Name at the top of the list For a pull operation click Pull Name For a push operation click Push Name Customizing the Power Devices Attached to Appliance window The d...

Page 186: ... SPC port the Port menu will contain entries for each for example SPC 1 and SPC 2 For a serial console appliance select the physical port number in the Port menu For an appliance supported by a plug in select the appropriate port value b If you are adding a power device select the type in the Power Device Type menu c Click Next 5 A Completed Successful or Completed Unsuccessful window will open in...

Page 187: ...s Server Technology power devices and Cyclades PM Intelligent Power Distribution Units IPDU To display power device input feed information 1 In a Units View window containing appliances see Accessing Units View windows on page 106 click on the appliance name 2 Click Appliance Settings in the side navigation bar click Ports and then Power device in the side navigation bar The Power Devices Attached...

Page 188: ...liances see Accessing Units View windows on page 106 click on the appliance name 2 Click Appliance Settings click Ports and then Power devices in the side navigation bar The Power Devices Attached to Appliance window will open 3 Click on the name of a power device 4 Click Sockets in the side navigation bar The Power Device Sockets window will open If you change the IP address of a managed applianc...

Page 189: ...name pull on page 127 for the effect 6 Click Save and then click Close The Power Device Sockets window will open 7 Click Close The Power Devices Attached to Appliance window will open 8 Click Close The Units View window will open Power Control of Devices Attached to Power Devices There are several ways to power up power down or power cycle a target device that is attached to a power device socket ...

Page 190: ...sets the control field of the selected socket s to the specified value users other than administrators cannot change the state The default value is Unlock To control power from a Units View window 1 In a Units View window containing power devices see Accessing Units View windows on page 106 click the checkbox next to the power device s To select all power devices in the page click the checkbox to ...

Page 191: ...re session KVM switches that support virtual media Type Session type KVM or Virtual Media KVM switches that support virtual media Lock Status When there is a KVM and a virtual media session to the same target device and the appliance setting Virtual Media Locked to KVM Session is enabled Locked will be displayed in this field KVM switches Channel Channel being used by the managed appliance to conn...

Page 192: ... connected the mode will change to Normal Scan A temporary non exclusive DSView 3 software session that displays connected target devices in a thumbnail viewer KVM switches Owner Username of the logged in user that owns the session connected to the managed appliance KVM switches Port Managed appliance port number connected to the session Preemption Level Effective user preemption level for the use...

Page 193: ...ession is closed and the user must log back into the managed appliance 6 CCM appliances only In the Serial Session Share Mode area enable one of the radio buttons Disable Auto or Query 7 Click Save and then click Close The Units View window will open To change the KVM session settings for a supported KVM switch 1 In a Units View window containing appliances see Accessing Units View windows on page...

Page 194: ...ual Media Access Mode menu read only or read write When the access mode is read only the user will not be able to write data to the mapped drive on the client machine When the access mode is read write the user will be able to read and write data to the mapped drive If the drive is a read only drive for example CD DVD drives or ISO images the access mode setting will be ignored If the drive on the...

Page 195: ... is connected to a target device and the user closes the Video Viewer session an exit macro may be executed that resets the target device to a known state by logging the user out of the target device session Exit macros may be created and maintained by any user with Configure Unit Settings access rights Different groups of exit macros may be created for each managed appliance in your system To def...

Page 196: ...raphic 4 Click the same left or right Ctrl key in the graphic that you pressed in step 2 Ctrl Left RELEASE or Ctrl Right RELEASE will appear in the list box to the left of the keyboard graphic 5 In the Assigned to Macro area select the target devices to which you want to assign the macro 6 Click Save and then click Close Active Sessions There are two types of active session displays all active ses...

Page 197: ...essions window does not disconnect the session 1 Click the Units tab 2 Click Active Sessions in the side navigation bar The Active Sessions window will open 3 Click the checkbox to the left of the session To remove all active sessions on the page click the checkbox to the left of Start Date Time at the top of the list 4 Click Remove A confirmation dialog box will appear 5 Confirm or cancel the rem...

Page 198: ... always displayed in the Active Sessions window Duration Elapsed time since the session started in hours minutes seconds User Name of current user This field will be blank for users who do not have Appliance Administrator or User Administrator access rights when the Video Viewer session property view identity of shared connections is not set See Video Viewer session properties on page 253 Type Ses...

Page 199: ...d KVM switches If you attempt to disconnect an active virtual media session or a KVM session that is locked to a virtual media session a confirmation message is displayed indicating that any virtual media mappings will be disconnected Confirm or cancel See Using Virtual Media on page 279 4 Confirm or cancel the disconnect Active modem sessions In the event the primary network fails you may establi...

Page 200: ...Active Modem Sessions window for all sessions The Start Date Time field which indicates when the target device session was started is always displayed in the Active Modem Sessions window The Unit field which indicates the units that are connected by dial up is always displayed in the Active Modem Sessions window The following fields may be displayed in the Active Modem Sessions window Use the Cust...

Page 201: ... devices You may rename the units which are part of the connection path through this window NOTE Merged target devices appear as separate connections in the Connections window Connection display format Connections typically appear in a format similar to the following for connections to target devices cascade switches and power devices Managed appliance name Port EID Number target device Managed ap...

Page 202: ...In the following example an Avocent SPC power device is connected to the SPC port of a DSR1021 switch named dsr 1021 huntsville SPC device outlet A1 is connected to target device 02 17 F2 SPC A1 dsr 1021 huntsville SPC 02 17 F2 SPC A1 02 17 F2 SPC A1 To display a connections window 1 In a Units View window see Accessing Units View windows on page 106 click on a unit name The Unit Overview window w...

Page 203: ... window will open Select a connection then click Next 8 The Completed Successful window will open Click Finish The Target Device Connections window will open To delete a target device connection 1 In a Units View window containing target devices see Accessing Units View windows on page 106 click on the name of a target device 2 Click Connections in the side navigation bar The Target Device Connect...

Page 204: ...he Unit Overview window opens 2 Click Connections The Connections window opens 3 Click Add The Add Unit Connection Wizard opens 4 From the menu select a target device to be merged with the hypervisor manager or server Click Next 5 Click Finish The new connection is displayed To delete merged connections 1 In a Units View window containing Virtualization units click the name of a hypervisor manager...

Page 205: ...ssage is sent to the appliance and then to the DSView 3 software system event database for information about events see Events and Event Logs on page 339 Also when the appliance detects a port alert string on a serial port it can send a syslog event message Data session logging is enabled per connection on the appliance subject to license availability see Data log licenses on page 186 The DSView 3...

Page 206: ...ith 32 available data log licenses that is 32 data logging sessions may be enabled on appliance connections that support data logging An add on license key may be obtained to support a certain number of additional data logging sessions or an unlimited number of data logging sessions site license See Licenses on page 54 for more information Configuring Data Logging Complete the following steps to c...

Page 207: ...r a port value in the range 1 65535 in the Port field If DSView 3 clients are located on an external connection the specified SSH server port must be opened on your firewall 6 Click Save 7 If you changed the port value you are prompted to confirm the change Confirm or cancel the change Enabling or disabling the SSH server will generate a DSView 3 software system event Enabling the Syslog server Th...

Page 208: ...nce for the corresponding port connection and a data log license has been allocated for it data logging for a direct session to an appliance does not require or use a license Disabled Data logging is disabled in the appliance for the corresponding port Unlicensed Data logging is enabled in the appliance for the corresponding port connection but there is no data log license allocated for it 3 To en...

Page 209: ...ow click on the appliance name 2 Click Appliance Settings click Data Logging and then Syslog SSH Server in the side navigation bar 3 In the DSView Server IP field enter the IP address for the DSView 3 server that will receive data logs This may be either the hub or a spoke server 4 In the Syslog Server Port field enter the Syslog port that you set in Enabling the Syslog server on page 187 5 In the...

Page 210: ...sure that the administrator receives buffer warnings events if the SSH connection fails change the notification mode from Syslog to SNMP To configure the buffer warnings as SNMP 1 In a Units View window click on the appliance name 2 Select Appliance Settings Events Traps Syslog 3 Click the checkbox next to the following events Appliance Data Log Buffer Full First Warning Appliance Data Log Buffer ...

Page 211: ... intervals or when a file reaches a specified size You may also archive files dynamically Archived files retain the same name with a zip file name extension Each time a file is archived it is considered a version for that particular connection port You may indicate the number of versions that will be retained in the file system when this value is exceeded for a connection port the oldest archived ...

Page 212: ...archiving and deleting data log files Data log files are automatically archived and deleted according to the properties specified in the preceding procedure You may also archive current files or delete archived files at any time To archive data log files dynamically 1 Click the Reports tab 2 Click Data Log Session Files in the top navigation bar The Data Log Session Files window will open 3 Click ...

Page 213: ...nce target device see Accessing Units View windows on page 106 click on the unit name 2 In the side navigation bar click Data Logging then click Session Files The Data Logging Session Files window for that unit will open 3 To view a file s content click on the file name See Displaying data log file content To display a list of all data log files in the DSView 3 software system NOTE This is the onl...

Page 214: ...utes hashes for data log files using the SHA1 digest algorithm After a hash is computed for a file it is signed using the RSA public key algorithm and the DSView 3 software X 509 system certificate private key To verify the signature you may use standard tools such as OpenSSL and the DSView 3 software system X 509 certificate public key To view or export the system certificate see System certifica...

Page 215: ...n to a different DSView 3 server Client licenses A client license is required for each user operating SSH Passthrough sessions However a user can open any number of SSH Passthrough sessions without increasing the license counter provided the username is identical and resides on the same DSView 3 server and network source address for each SSH Passthrough session Once the user closes all SSH Passthr...

Page 216: ...console servers 6 Click Save 7 If you have not already done so click the SSH Server page link and enable the SSH server See Enabling SSH Passthrough on page 195 for more information Enabling or disabling SSH Passthrough will generate a DSView 3 software system event SSH port sharing SSH Passthrough sessions and or Avocent Session Viewer sessions can be shared to allow other users to view the sessi...

Page 217: ... the side navigation bar 3 Select the Avocent Session Viewer checkbox 4 Click Save For more information about serial session applications see Choosing the serial session application on page 38 SSH Passthrough Sessions You may establish an SSH connection to a target device or an appliance console by specifying the appropriate name in the SSH command You may also establish an SSH session to a target...

Page 218: ...f the appliance resides in a zone below your highest level zone specify a zone If a zone is not specified it is assumed that unit belongs to the zone specified for the username If the unit does not reside in this zone the connection attempt fails host name or IP address of the DSView 3 server NOTE If DS Zones are not enabled you do not need to specify a zone for the username or appliance For more ...

Page 219: ...e failure reason To connect to a target device with multiple connections specify the appliance name and port instead of the target device name The appliance name must be identical to the appliance name in the DSView 3 software database and the port must be the exact port number that appears in the Units view in the DSView 3 software To connect to a target device with multiple connections open your...

Page 220: ...n the following format Ec escape key For example Ecl displays the break sequence list After entering an escape key sequence the SSH client displays a message indicating success or failure Break sequences NOTE SSH port sharing must be enabled before you can configure break sequences A break sequence is a user defined combination of characters that can be sent as a command to a target device during ...

Page 221: ...the Break Sequence field Descriptions and break sequences are limited to 64 characters Field numbers 0 9 are available for up to 10 break sequences To send a break sequence 1 From an SSH Passthrough session enter the escape sequence for the break sequence definition in the following format Ecl break sequence number 0 9 For example Ecl5 2 The break sequence is sent to the target device and a confir...

Page 222: ... receive a message that the user has lost read write access You now have sole read write privileges to the SSH Passthrough or Avocent Session Viewer session Transferring read write access generates DSView 3 software system events Disconnecting a session To disconnect an SSH session 1 From an SSH Passthrough session enter the following command Ec 2 Your session is closed If you had read write acces...

Page 223: ...choose from To include an SP command open your SSH client and enter a command in the following format username target device name host name or IP address of the DSView 3 server spcommand NOTE Enter a space between host name or IP address of the DSView 3 server and spcommand The first part of the command will establish an SSH session to the MergePoint 52xx SP manager If a supported SP command is pr...

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Page 225: ...ociate units with them For example you could create sites names such as Austin and Sunrise department names such as Software Development and Human Resources or location names such as Lab Room 101 and System Administrator s Office Site Department and or Location columns may be included in a Units View window display using the Customize link See Using the Customize link in windows on page 28 To grou...

Page 226: ...ocations To delete all sites departments locations in the page click the checkbox to the left of Name at the top of the list 4 Click Delete A confirmation dialog box will appear 5 Confirm or cancel the deletion To change the name of a site department or location 1 Click the Units tab 2 To change the name of a site click Sites in the top navigation bar The Sites window will open To change the name ...

Page 227: ...y listed department To display units associated with a location click Locations in the side navigation bar The Units in Location window will open with a list of units associated with the first alphabetically listed location 3 Click on a site department location link in the side navigation bar to display another entry in the unit list Custom Fields Ten custom fields are available To use the custom ...

Page 228: ...ield type the 1 64 character name to associate with the corresponding label You may also leave the field blank 4 Click Save and then click Close The Appliance All window will open The side navigation bar will include the names of the defined and associated custom fields Example Custom fields In the following example a DSView 3 software administrator wants to examine a unit test configuration The u...

Page 229: ...ad of Custom Field Labels 3 The test configuration will also include an EVR1500 environmental monitor that is managed by Mary Jones The EVR1500 environmental monitor has also not been verified for the final configuration so the administrator will include it in the Initial Configuration category a In the Appliances All window click on the EVR1500 environmental monitor The Unit Overview window will ...

Page 230: ... unit groups within unit groups to organize units hierarchically Units may belong to multiple groups For example you may have a DSR switch that belongs to two global groups and three personal groups There are two types of unit groups global and personal A global unit group can be viewed by any user logged into the DSView 3 software A personal unit group may only be viewed by the person who created...

Page 231: ...vileges The global root personal root and unassigned unit groups cannot be deleted Figure 15 2 Unit Groups Structure Table 15 3 Unit Groups Features Group Type Can change rights Can have subgroups Can add units as members System Defined Global Root Yes Yes No can only add groups Unassigned Yes No No Personal Root No Yes No can only add groups Global Root System Defined Personal Root Unassigned Use...

Page 232: ...In Units View Groups windows groups will not be listed unless they have assigned units Figure 15 3 Unit Group Hierarchy Example User Defined Global Groups Yes Yes Yes Personal Groups No Yes Yes Table 15 3 Unit Groups Features Group Type Can change rights Can have subgroups Can add units as members Table 15 4 Unit Group Hierarchy Example Descriptions Number Description Number Description 1 Global u...

Page 233: ... Root The first personal unit group listed will automatically be selected Click on the arrow next to a group to expand it and display subgroup names You may customize the number of items per page that appear in this window see Using the Customize link in windows on page 28 To display a list of unit groups in a Units View window NOTE When you create a unit group you may indicate whether it and any ...

Page 234: ...up Click Name in the side navigation bar to display the unit group name Click Members in the side navigation bar to display the unit group members Click Groups to display a list of groups that are members of the unit group Click Units to display a list of units that are members of the unit group Click Access Rights in the side navigation bar to display the unit group access rights 6 Click Close Ad...

Page 235: ...group perspective as described in this section Using this method selected users and members of selected user groups are allowed or prohibited from initiating certain actions on all units in the unit group Access rights for a unit group default to inherit if they are not explicitly granted to a user or user group For example if you create unit group A and subgroup B by default any access rights you...

Page 236: ... Units to Unit Group window will open NOTE Once a unit is added to an exclusive unit group it cannot be added to any other groups If a unit is already a member of a non exclusive group and is then added to an exclusive group the unit is automatically removed from the non exclusive group To add one or more units to the unit group select the unit s from the Available Units list then click Add The un...

Page 237: ...ox in the Access Rights table for each access right Allow the access right is allowed for the user user group Deny the access right is denied for the user user group Inherit the access right is inherited from the unit group s to which the selected user user group belongs When Inherit is selected the Allow and Deny checkboxes will become gray and unchangeable and indicate the inherited value If the...

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Page 239: ... the DSView 3 software see Adding a new license key on page 56 The license key specifies the number of zones that can exist in the DSView 3 software This number cannot be exceeded if you need additional zones you must purchase another license key or delete existing zones to free licenses NOTE If you do not have a DS Zones license enabled the DSView 3 software does not display any windows or links ...

Page 240: ...hat belong to another zone The zone you are currently in is referred to as the active zone and is displayed in the top option bar To specify zone log in options 1 Click the System tab then click Global Properties 2 Select Zones in the side navigation bar 3 Select List all Zones as drop down menu to allow the user to select a zone from a list or Select Request the Zone as text field to require the ...

Page 241: ...ssigned the appropriate licenses see Assigning zone licenses on page 222 If the zone does not have sufficient licenses the transfer fails 1 In a Units View window see Accessing Units View windows on page 106 click the checkbox next to the unit s you wish to move 2 Click Operations then select Move Units to Zone from the drop down menu The Move Units Wizard opens 3 From the list provided select the...

Page 242: ...ned Licenses field The number of available licenses in the zone is listed in the Available Licenses column 6 Click Save Managing zone access rights When operating a DSView 3 software system with zones there are multiple layers of access rights to consider First you can allow or deny access rights per zone If you deny an access right group for a zone no users in that zone including administrative u...

Page 243: ... for a zone 1 Click the System tab then click Global Properties 2 Select Zones in the side navigation bar 3 Click the name of zone you wish to modify 4 Click Access Rights in the side navigation bar 5 The Assign Zone Rights window opens For each access rights group select Allow or Deny 6 Click Save Using Zones Zones operate as independent subsets of the DSView 3 software system When logged into a ...

Page 244: ...duplicated in other zones When a zone is created three groups are automatically created global root unassigned and personal root Delete unit groups Any qualified user Active zone only NOTE The global root unassigned and personal root groups cannot be deleted Assign units to unit groups Any qualified user Active zone only Add or remove sites departments or locations Any qualified user Active zone o...

Page 245: ...Users and user groups cannot be moved user to another zone NOTE A user or user group is permanently owned by the zone that was active when the user was added but a user can visit switch to other zones If necessary you can delete a user or user group from its zone and recreate it in another zone View user groups Any qualified user Active zone only Add or delete user groups Any qualified user NOTE B...

Page 246: ...e from its zone and recreate it in another zone Assign unit access rights to users Any qualified user Active zone only Both the user and unit must belong to the active zone Assign users to groups Any qualified user Active zone only Both the user and group must belong to the active zone View effective rights for users Any qualified user Active zone only Table 16 3 Reports Events and Data Logging Ac...

Page 247: ...nly Migrate units Any qualified user Active zone only Pull names from selected units Any qualified user Active zone only Test modem connection Any qualified user All zones Update topology Any qualified user Active zone only Upgrade firmware Any qualified user Active zone only Validate external authentication services user accounts Any qualified user Active zone only View appliance files Any qualif...

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Page 249: ...window 1 Click the Users tab The User Accounts All window will open 2 To display the names of users in a built in or user defined user group click the group name link under User Accounts in the side navigation bar The User Accounts window for that group will open listing all the users in the group 3 To select a user click on a username in a User Accounts window Customizing the User Accounts window...

Page 250: ...ed in the user s properties See Address on page 237 Business Mobile Business mobile phone number defined in the user s properties See Phone contact on page 238 Business Phone Business phone number defined in the user s properties See Phone contact on page 238 Default E Mail Default email account defined in the user s properties See Email contact on page 238 E Mail 1 E Mail 5 Up to five additional ...

Page 251: ... 238 Pager Pager number defined in the user s properties See Phone contact on page 238 User Preemption Level User preemption level defined in the user s properties See Preemption Levels on page 41 and Preemption level on page 237 Adding User Accounts The following information is configured when a user account is created Whether the user will be authenticated using the DSView 3 software internal au...

Page 252: ... account can be used to impersonate another user over the Web Services API or GUI Access API For more information see the DSView 3 software SDK online help NOTE A service account may only be created if you selected the DSView 3 software internal authentication service in step 3 d Click Next Go to step 6 5 The Specify User Name window will open If you selected RADIUS TACACS or RSA SecurID in step 3...

Page 253: ... Accounts To delete one or more user accounts 1 Click the Users tab 2 Click the checkbox to the left of the username s To delete all users on the page click the checkbox to the left of User Name at the top of the list 3 Click Delete A confirmation dialog box will appear 4 Confirm or cancel the deletion Unlocking User Accounts If lock out settings have been specified for the DSView 3 internal authe...

Page 254: ...and expiration settings The user groups to which the user is assigned User preemption levels Home and business addresses Home business mobile and pager phone numbers Primary email address and up to five additional email addresses Notes you wish to add about the user Up to six custom fields Some properties may be changed only if the user account will be using the DSView 3 software internal authenti...

Page 255: ...4 Type the path and name of the certificate or browse to the certificate location 5 Click Save and then click Close User SSH key A configurable SSH key may be used by a serial console appliance to authenticate a DSView 3 software user who is using an out of band client for example someone using a PuTTY SSH client that was not started by the DSView 3 software The user supplies the public private SS...

Page 256: ...ictions and expiration settings 1 Click the Users tab 2 Click on a username The User Name window will open 3 Click Restrictions in the side navigation bar The User Account Restrictions window will open 4 To change account restrictions To prevent the user from logging into the DSView 3 software enable the Disable user account checkbox Users with open sessions will remain logged in To re enable the ...

Page 257: ...e group s in the Available Groups list then click Add The columns will be moved to the Member Of list 5 To remove the user from one or more groups select the group s in the Member Of list then click Remove The groups will be moved to the Available Groups list 6 Click Save and then click Close The DSView 3 software obtains external group membership and external user information when a user logs in ...

Page 258: ...number mobile phone number mobile business phone number and or pager number of the user 5 Click Save and then click Close Email contact Email contacts may be changed only for internal authentication users To specify email contact information for user 1 Click the Users tab 2 In a User Accounts window click on a username The User Name window will open 3 Click E Mail Addresses in the side navigation ...

Page 259: ... is described in this section There are other ways to assign access rights From a user group perspective see User Group Access Rights on page 246 From a unit perspective see Unit Access Rights on page 146 From a unit group perspective see Changing the unit group properties on page 215 To display a user s access rights 1 Click the Users tab 2 Click on a username The User Name window will open 3 Cli...

Page 260: ...e units unit groups will be moved to the List to Update list To remove one or more units unit groups select the units groups in the List to Update list then click Remove The units unit groups will be moved to the Available list Inherited users and user groups can only be removed from the first unit group that specified any access rights other than inherit 5 Click OK The User Access Rights window w...

Page 261: ... job title and so on Built in user groups appear in the User Groups Built in window and user defined user groups appear in the User Groups User Defined window The Preemption Level column will indicate the preemption level of each user group The windows may also display the following fields Use the Customize link to add or remove fields in the display See Using the Customize link in windows on page...

Page 262: ...e DN specified in the DSView 3 software For example if you have an LDAP external authentication service with a group base DN of ou myldap c US the cn Admin Users ou Users o myldap c US group will have a DSView 3 software equivalent of Admin Users Using the same example but with the cn Admin Users c Sunrise ou Users o myldap c US group the DSView 3 software equivalent is Sunrise Admin Users Adding ...

Page 263: ...ee Group naming in external authentication services on page 242 Click Import the external group Everyone to consider any user on the external authentication server as a member of this user group Click Find a group on external authentication service to choose from the list of groups on the external authentication service If the list of groups contains more than 5000 entries a message will indicate ...

Page 264: ...ACACS service you selected is configured to use the group name custom attribute method the Specify External Group Name window will open and display a Name field Type the name for the external user group on the external authentication service The group name must correspond to one of the values configured in the TACACS service Click Next 5 Select a role for the user group s then click Next See Built...

Page 265: ...TACACS service that uses the privilege level attribute method the Name field will be disabled 4 To change the preemption level type a number from 1 4 the higher the number the higher the preemption level in the Preemption Level field or select a value from the menu See Preemption Levels on page 41 5 To change the role of the user group select a role from the menu If you do not wish to assign a rol...

Page 266: ...ccess control rights from a user group perspective You select a user group specify the units for which rights will be assigned then indicate the permission to perform the action none allow deny or inherit for each unit That procedure is described in this section There are other ways to assign access rights From a user perspective see User Access Rights on page 239 From a unit perspective see Unit ...

Page 267: ...ts unit groups select the units groups in the Available list then click Add The units unit groups will be moved to the List to Update list To remove one or more units unit groups select the units groups in the List to Update list then click Remove The units unit groups will be moved to the Available list 7 Click OK The User Group Access Rights window will display the current list of units unit gro...

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Page 269: ...n page 171 To launch a KVM session a user must have been assigned rights or belong to a user group which has been assigned rights to establish a KVM session See About Access Rights on page 144 The DSView 3 software uses system memory to store and display images within Video Viewer windows Each opened Video Viewer window requires additional system memory An 8 bit color setting on the client PC requ...

Page 270: ...See Java Installation on page 19 See the DSR Installer User Guide for information about how the keys on a standard Type 5 Sun keyboard are emulated on a PS 2 keyboard Window Features Figure 19 1 Video Viewer Window Normal Windows Mode Windows OS Shown Table 19 1 Video Viewer Window Descriptions Number Description 1 Title Bar Displays the name of the server being viewed When in Full Screen mode the...

Page 271: ... menu and toolbar Up to ten commands and or macro group buttons may be displayed on the toolbar By default the Single Cursor Mode Refresh Automatic Video Adjust and Align Local Cursor buttons appear on the toolbar See Toolbar profile settings on page 258 and Macros on page 274 4 Macro button Displays when a user specifies icons for macros and indicates that the icons should appear on the toolbar S...

Page 272: ...usive KVM connection Other users may not share that session To open an exclusive non shared KVM session in the Unit Overview window 1 In a Units View window containing the target device you want to access see Accessing Units View windows on page 106 click on the name of the target device The Unit Overview window will open 2 Click Exclusive KVM Session 3 Click the KVM Session icon or link in the Un...

Page 273: ...d that their sessions have been preempted You cannot preempt a local user who is in broadcast mode See the DSR Installer User Guide for more information Make a stealth connection DSView 3 software administrators and user administrators only When you are prompted to connect using Stealth mode and you click Stealth mode a Video Viewer window session will be started but you will only be able to view ...

Page 274: ...ed time The session time out value is configured by the DSView 3 software administrator at the switch level See Managed Appliance Settings on page 147 You may override this value within the DSView 3 Explorer If you specify a new time out value it will be used the next time the DSView 3 software is started Closing a Video Viewer Session To close a Video Viewer session Select File Exit from the Vide...

Page 275: ...mprove bandwidth management A KVM session profile contains general cursor toolbar and video settings General profile settings Name A KVM session profile name uniquely identifies the profile Profile names may contain 1 64 characters No two KVM session profiles may have the same name Default macro group The default macro group setting allows you to choose which global macro group will appear in the ...

Page 276: ...Zen keystroke combination is always sent to a remote server regardless of the screen mode or keyboard pass through setting If you enable Allow users to override this setting or if no profile is assigned to the target device users may enable disable pass through mode using Video Viewer menu commands You may also enable disable full screen mode See General commands on page 263 Table 19 2 Macintosh K...

Page 277: ...tting using Video Viewer menu commands See Cursor commands on page 264 Single cursor mode session startup NOTE Single cursor mode is available only on supported Windows system clients The single cursor mode session startup setting indicates whether the Video Viewer starts up in single cursor mode In single cursor mode the display of the local second cursor in the Video Viewer window is turned off ...

Page 278: ...indicates the color depth the Video Viewer will use The Dambrackas Video Compression DVC algorithm allows you to display more colors for the best fidelity or fewer colors to reduce the volume of data transferred on the network The choices are in descending color quantity Best Color Medium Color Medium Compression Low Color High Compression or Gray Scale Best Compression If you enable Allow users t...

Page 279: ...sent by the KVM switch to background refresh the Video Viewer window When background refresh is disabled the Video Viewer window is updated by the switch only when it determines that the target device video image has changed NOTE This option is not available if the switch does not support background refresh or if the DSR Remote Operations software is being used to connect to the DSR switch viewing...

Page 280: ...nd or button When disabled users cannot override the setting For all profiles other than the default profile if a setting is configured with Inherit Default Settings the Allow users to override these settings checkbox for that setting will not be available it will be disabled 5 To change general settings see General profile settings on page 255 a Click General in the side navigation bar The Genera...

Page 281: ... bar The Toolbar Settings window will open b If this is not the default profile the Inherit Default Settings checkbox may be enabled or disabled When enabled no other settings in this window may be changed c In the Hide Delay field select the number of seconds for the toolbar hide delay d To add functions to be displayed in the toolbar select one or more functions from the Available Functions colu...

Page 282: ... navigation bar 3 To delete one or more profiles click the checkbox to the left of the profile name To delete all profiles except the Default KVM Session Profile click the checkbox to the left of Name at the top of the list 4 Click Delete A confirmation dialog box will appear 5 Confirm or cancel the deletion To assign a KVM session profile to a target device 1 In a Units View window containing tar...

Page 283: ...nu Activation Keystroke field select a keystroke from the menu 4 Click OK When you disable the menu and toolbar display pressing the specified key reenables the display To enable keyboard pass through 1 Select Tools Session Options from the Video Viewer menu or click the Session Options button The Session Options dialog box appears 2 Click the General tab 3 Select Pass through all keystrokes in re...

Page 284: ...the Local Cursor panel select a mouse cursor type 4 Click OK To enter single cursor mode Select Tools Single Cursor Mode from the Video Viewer menu or click the Single Cursor Mode button The local cursor will not appear and all movements will be relative to the target device NOTE Single cursor mode is only available on supported Windows system clients To specify a key for exiting single cursor mod...

Page 285: ...the changes and close the dialog box To add or remove items in the toolbar 1 Select Tools Session Options from the Video Viewer menu or click the Session Options button The Session Options dialog box appears 2 Click the Toolbar tab 3 Enable the checkboxes for the items to display in the toolbar Disable the checkboxes for the items to remove from the toolbar 4 Click OK to save the changes and close...

Page 286: ...ssion Options button The Session Options dialog box appears 2 Click the Mouse tab 3 To use one of the preconfigured settings enable a radio button In the Default 1 1 scaling ratio every mouse movement on the desktop window will send an equivalent mouse movement to the server In the High 2 1 scaling ratio the same mouse movement will send a 2X mouse movement In the Low 1 2 scaling ratio the value w...

Page 287: ...s a per target setting and applies to each target device you access Modified video settings are written to the KVM switch Settings are also stored per port channel session on a system when they are made and saved so they may be used during a non shared session as follows If sharing is not enabled the video settings made on the local KVM switch during the session are used If sharing is enabled for ...

Page 288: ...dom changed The image capture parameters are automatically changed by the Automatic Adjustment function A special image is required on the target in order to make accurate adjustments independently Table 19 3 Manual Video Adjust Dialog Box Descriptions Number Description Number Description A Image Capture Width H Pixel Noise Threshold B Pixel Sampling Fine Adjust I Automatic Video Adjustment C Ima...

Page 289: ...g Auto Adjust Video Block noise threshold and pixel noise threshold The Block Noise Threshold and Pixel Noise Threshold values set the minimum color levels in terms of changed video blocks and pixels per thousand that are allowed The Block Noise Threshold sets the minimum color change that will occur in a single video block Increasing the value will reduce the network bandwidth Decreasing the valu...

Page 290: ... file 1 Select File Capture to File from the Video Viewer menu or click the Capture to File button The Save As dialog box appears 2 Enter a filename and choose a location to save the file 3 Click Save To capture the Video Viewer window to your clipboard Select File Capture to Clipboard from the Video Viewer menu or click the Capture to Clipboard button The image data is saved to the clipboard Disp...

Page 291: ...status The default thumbnail size is based on the number of devices in the scan list Scan mode has a lower priority than an active connection If you or another user are connected to a device that device will be skipped in the scan sequence and scan mode will proceed to the next device unless the Shared Connections Automatically option has been selected in which case target devices may be shared an...

Page 292: ... access to Thumbnail Viewer features The menu will be in a show hide state if the thumbtack has not been used Place your cursor over the toolbar to display the menu 3 Minimize button Minimizes the display of the Thumbnail Viewer window into the toolbar at the bottom of the local computer 4 Close button Closes the Thumbnail Viewer and all thumbnails being viewed The Close button may not be present ...

Page 293: ...bnail in the scan sequence Select a device thumbnail Select Thumbnail device name Disable from the Thumbnail Viewer menu or right click on a device thumbnail and select Disable from the pop up menu Updating of the thumbnail image will stop until it is enabled To enable a device thumbnail in the scan sequence Select a device thumbnail Select Thumbnail device name Enable from the Thumbnail Viewer me...

Page 294: ...erver and any specified spoke servers See Managed Appliance Session Settings on page 171 Global and personal macros may also be created in the Telnet Viewer window Macros created using the Telnet Viewer window are not compatible with the Video Viewer and may only be used with target devices connected to serial console appliances Users may create personal macros for their own use These macros can b...

Page 295: ...es may also change the predefined macro groups Macro group settings are device specific that is they may be set differently for each device To send a macro 1 Select Macros desired macro from the Video Viewer menu or Select Macros Configure Macros this menu item is not available if you are using the DSR Remote Operations software or Click the Macros button The Macros dialog box appears 2 Select one...

Page 296: ...o demote the entry in the list box 9 Click OK to accept the changes and return to the Macros dialog box To delete a macro 1 Select Macros Configure Macros from the Video Viewer menu or click the Macros button The Macros dialog box appears 2 Select one of the following All displays both personal and global macros Personal displays only personal macros or Global displays only global macros 3 Select ...

Page 297: ...roups or Global displays only global macro groups 3 Select the macro group to be altered from the Defined Groups list box Windows and Sun are the default macro groups If you have created new groups they will also be displayed 4 Click Edit The Create Edit Macro Groups dialog box will appear 5 If you are editing a Personal Macro group select one of the following from the View area All displays both ...

Page 298: ...the deletion 5 Confirm or cancel the deletion 6 Click Close To copy a macro group 1 Select Macros Configure Macro Groups from the Video Viewer menu or click the Macro Groups button The Macro Groups dialog box appears 2 Select one of the following All displays both personal and global macros Personal displays only personal macros or Global displays only global macros 3 Select the desired macro grou...

Page 299: ... 4 Click Close to close the dialog box Using Virtual Media The virtual media feature allows the user on the client workstation to map a physical drive on that machine as a virtual drive on a target device The client may also add and map an ISO or floppy image file as a virtual drive on the target device You may have one CD drive and one mass storage device mapped concurrently A CD DVD drive disk i...

Page 300: ...user User B can connect to that channel You may set an option in the Virtual Media dialog box Reserved that allows only the User A to access that channel with a KVM session If User B is allowed to access that session the Reserved option is not enabled User B could control the media that is being used in the virtual media session In some environments this may not be desirable By using the Reserved ...

Page 301: ... virtual media session settings were previously configured so that Table 19 5 Virtual Media Session Settings Setting Description Locking The locking option specifies whether a virtual media session is locked to the KVM session on the target device When locking is enabled which is the default and the KVM session is closed the virtual media session will also be closed When locking is disabled and th...

Page 302: ... images you wish to add You may add any number of image files up to the limits imposed by memory but you may only have one virtual CD or virtual mass storage mapped concurrently If you attempt to map too many drives one CD and one mass storage device or too many drives of a particular type more than one CD or mass storage device a message will be displayed If you still wish to map a new drive you ...

Page 303: ...on a confirmation message is displayed indicating that any virtual media mappings will be lost See Sharing and preemption considerations on page 280 and Active Sessions on page 176 for information about other factors that may affect virtual media session closings Using Smart Cards You can connect a smart card reader to the client server and access attached target devices on a supported KVM switch ...

Page 304: ...mart card from the smart card reader or Disconnect the smart card reader from the client server Video Viewer Troubleshooting If the Video Viewer or the Virtual Media dialog box does not start the local Java cache may be corrupted You can easily clear the cache without losing any data To clear the local Java cache 1 Start the Java Control panel On supported Windows and Macintosh systems this will b...

Page 305: ...ewer Application items 6 Click the Remove Selected Entries button this button may also be named Remove Selected Application If this does not solve the problem repeat step 1 then click the Delete Files button NOTE Clicking the Delete Files button will remove all applications installed with Java Web Start ...

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Page 307: ... Telnet client switches to SSH Secure Shell mode and opens an SSH shell to through the appliance The SSH shell can use any of the Telnet client s terminal emulations See Security Property on page 290 The Telnet Viewer uses the credentials provided by the DSView 3 software to establish a session and will automatically accept the appliance server key The username and password provided by the users w...

Page 308: ...r Allows you to access many of the features in the Telnet Viewer See Table 20 2 for a description of the toolbar icons 3 Virtual Terminal window Interacts with your target device through this window By default the window size is 80 characters x 24 lines 4 Viewer window Resizes the window when you click and hold on the frame Although the window may be resized the Virtual Terminal window will remain...

Page 309: ...20 1 Telnet Viewer Window Descriptions Continued Number Description Table 20 2 Telnet Viewer Window Toolbar Icons Icon Description Session Settings Displays the Session Properties dialog box Help Displays the DSView 3 software help Copy Screen Copies a screen of Telnet Viewer session data to the system clipboard Copy Buffer Copies the contents of the Telnet Viewer session buffer to the system clip...

Page 310: ...st key and the user SSH2 key The Telnet Viewer will then establish a session with the target device or through the proxy server if there is a proxy server connection The Telnet Viewer then passes the RSA public key from the session certificate when establishing the SSH connection Finally the virtual terminal window will open using an SSH2 shell over SSH connection SSH2 settings may be viewed by cl...

Page 311: ... Mode box in the Colors section and select a color The default color is white To change the cursor appearance 1 Select Options Preferences from the menu The Preferences dialog box will appear 2 In the Caret list choose Block to display the cursor as a block or choose Underline to display the cursor as an underline The default value is Underline To enable disable an exit warning prompt for Telnet V...

Page 312: ...s 80 To change the terminal emulation mode 1 Select Options Session Properties from the menu or click the Session Settings icon in the toolbar The Session Properties dialog box will appear 2 Click the Terminal tab 3 From the Terminal Emulation list choose one option The default value is VT100 Terminal Emulation on page 373 contains encoding and decoding information for each of the terminal emulati...

Page 313: ...settings 1 Select Options Session Properties from the menu or click the Session Settings icon in the toolbar The Session Properties dialog box will appear 2 Click the Terminal tab 3 When connecting to devices that do not insert a carriage return in incoming or outgoing data automatically inserting a line after each line of data can prevent overwriting data when a new line is received If the New Li...

Page 314: ...le or disable the Local echo checkbox The default value is disabled To enable disable 7 bit ASCII 1 Select Options Session Properties from the menu or click the Session Settings icon in the toolbar The Session Properties dialog box will appear 2 Click the Terminal tab 3 Enable or disable the Strip 8th bit checkbox The default value is disabled Login scripts The Telnet Viewer has a login scripting ...

Page 315: ...turn to the current session location press Enter The size of the buffer containing session data that can be reviewed is configurable You may optionally choose to change the color of the text and or the background when you are reviewing session data When you return to the current session location the colors will return to those specified in the Telnet Viewer s configuration see Customizing the Teln...

Page 316: ...l macro groups however a macro does not have to belong to a macro group Selecting Macros Configure Groups takes you to the Configure Macro Groups dialog box which contains a list of defined macro groups from which you may select one group or all defined groups The macros in the selected group s are then available for use during subsequent Telnet Viewer sessions with that device port After defining...

Page 317: ... privileges to use the Access Rights area 9 Click OK The Configure Macros dialog box returns to its abbreviated display and the macro appears in the Macros area 10 Click OK to close the Configure Macros dialog box To edit an existing macro NOTE You must have DSView 3 software administrator privileges to edit Global Macros 1 Select Macros Configure Macros from the menu The Configure Macros dialog b...

Page 318: ...m the Macros Available list then click Add The macros will be moved to the Macros In Group list 5 To remove one or more macros from the macro group select the macro s from the Macros In Group list then click Remove The macros will be moved to the Macros Available list 6 In the Access Rights area specify whether you want the macro group to be a Global Macro group available to all users or a Persona...

Page 319: ...strator privileges to delete global macro groups 1 Select Macros Configure Groups from the menu The Configure Macro Groups dialog box appears 2 Select the macro group in the Macro Groups table that you wish to delete 3 Click the Delete button A dialog box appears prompting you to confirm the deletion 4 Confirm or cancel the deletion Logging The Telnet Viewer has a logging function that saves the c...

Page 320: ...or logfiles 3 Click the Browse button The Set Directory dialog box appears 4 Select a directory from the Look in list or create a new directory To create a new directory a Click the Create New Folder button A new directory named New Folder appears in the directory list b Click the New Folder entry in the directory list to highlight it Then click the entry again to edit its name Type in a new name ...

Page 321: ...he default log filename skip to step 4 3 To change the default log filename for the duration of the dynamic logging session you may select a directory from the Look in list The directory list may contain directories and files To create a new directory a Click the Create New Folder button A new directory named New Folder appears in the directory list b Click the New Folder entry in the directory li...

Page 322: ...ession NOTE Only textual data may be copied and pasted in the DSView 3 software Telnet Viewer To copy a Telnet Viewer session window screen Select Options Copy Screen from the menu or click the Copy Screen icon in the toolbar The screen contents will be saved to the system clipboard You may then paste the clipboard contents into a Telnet Viewer session or into another application To copy all of th...

Page 323: ...to control the power of a target device If a target device attached to an appliance port is connected to a power device outlet and the target device has been accessed in a serial session you may power up power down or cycle power down and then power up the target device using the Power Control dialog box NOTE This operation is valid only during serial sessions The Options Power menu option will no...

Page 324: ...304 DSView 3 Software Installer User Guide Closing a Telnet Viewer Session To close a Telnet Viewer session Select File Exit from the Telnet Viewer window ...

Page 325: ...View 3 management software valid only when the DSView 3 software is installed on supported Windows systems Import data in an XML format into the DSView 3 software database To display the Units Tools window 1 Click the Units tab 2 Click Tools in the side navigation bar The Unit Tools window will open Exporting units The Export Units tool will export information about units into a csv file Unit name...

Page 326: ... the properties from the Properties to Export list then click Remove The properties will be moved to the Available Properties list 6 To change the order in which properties are listed in the output csv file select one or more properties in the Properties to Export list and use the up and down arrows to move the selected properties up or down in the listing 7 To create a topology report enable the ...

Page 327: ...box 8 Click Open The file will download and open By default csv files are configured to open in Microsoft Excel If Microsoft Excel is not installed on your computer you will be prompted to select a text editor to use for opening the csv file The default filename of the csv file is appliance_rights csv if you are exporting managed appliance rights or target_device_rights csv if you are exporting ta...

Page 328: ...ged target devices will contain the name of the first target device in the Target Device to Merge list For example if you are merging two target devices named TD1 and TD2 and TD2 is listed before TD1 the merged target device will be named TD2 Click Next 5 The Confirm Target Device Merge window will open Click Next to confirm merging the connection paths into the specified destination target device...

Page 329: ...unit group is created in the system for each group found in the DSView 2 x software database The DSView 3 software does not provide DSView 2 x software Topology unit group nesting Unit group names added to the system are a concatenation of the hierarchical names found in the DSView 2 x software including the truncation of names when necessary If a user had Admin rights in the DSView 2 x software f...

Page 330: ...oftware system The DSView 2 x software users and user groups will be associated with the authentication service added to the DSView 3 software system The DSView 2 x software Everyone user group cannot be imported into DSView 3 software systems Before using the Import DSView 2 x Software Database tool To use the Import DSView 2 x Software Database tool you must create a backup of the database using...

Page 331: ...hat have default names In DSView 2 x software a default name is considered to be a name such as Port 1 Channel 1 and Socket 1 All default names are adjusted when they are imported to include the name of each CPS appliance DS1800 digital switch and DSR switch c Select Allow nodes with the same name to be merged into the same target device if you wish to merge a target device that has multiple conne...

Page 332: ...er into an XML format that is recognized by DSView 3 software See the AlterPath Manager Data Migration Technical Bulletin for more information To import data 1 Click the Units tab 2 Click Tools in the side navigation bar The Unit Tools window will open 3 Click the Import Data icon or link The Import Data Wizard will appear 4 In the File field type the path and name of the import file or browse to ...

Page 333: ...t DSView 3 software system configuration Save or restore the configuration Save or restore the database of local users To access the managed appliance tools 1 Click the Units tab In the side navigation bar click one of the following Appliances The Appliances All window will open You may also click on a link below Appliances to display only specific types of managed appliances in an Appliances wind...

Page 334: ...ce type on page 329 1 In the Unit Overview window click the Upgrade Firmware icon or link The Upgrade Appliance Firmware Wizard will appear 2 The Select Firmware Files window will open To add one or more Flash files to the update list select the file s in the Available Firmware Files list then click Add The properties will be moved to the Firmware Files to Update list To remove one or more firmwar...

Page 335: ... appliance The Resync Wizard does not add offline connections to the DSView 3 software database b Enable the Delete target devices that no longer have connections checkbox to delete those target devices permanently from the DSView 3 software database c Enable the Allow target devices with the same name to be merged into a single target device checkbox to allow the DSView 3 software to treat multip...

Page 336: ...lick Next 3 The Completed Successful window will open 4 Click Finish The Unit Overview window will open Restoring a managed appliance configuration You may restore the configuration of a KVM switch or serial console appliance To restore the configuration a previously saved configuration file must exist See Saving a managed appliance configuration on page 316 Appliance configuration files are store...

Page 337: ...database of a DS1800 digital switch or DSR1161 DSR2161 DSR4160 or DSR800 switch You may restore the local user database of a KVM switch or serial console appliance To restore the user database a previously saved user database file must exist See Saving a managed appliance user database on page 317 User database files are stored in the DSView 3 server appliance files repository You may display the ...

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Page 339: ...e fields in the display See Using the Customize link in windows on page 28 Runs On Server s on which the task will run Next Run Next date and time on which the task is scheduled to run This field will be blank for a task scheduled on a remote DSView 3 server Last Run Date and time of the last run of the task This field will be blank for a task scheduled on a remote DSView 3 server Schedule How oft...

Page 340: ... the Power Manager database Restore the Power Manager database Specifying when to run tasks You may choose to run tasks at the following times Run task now Runs the task immediately after you click Finish when adding the task in the Add Task Wizard The Status column will indicate Running and the running icon will appear to the left of the task name One time only Runs the task once at a specific ti...

Page 341: ...dar Click on the year and select a year Click on the month name and select a month or use the arrows at the top of the calendar to move forward and backward by month Click on a day in the calendar to close the calendar and fill the field to the left of the calendar with the date you have selected To run a task daily 1 In the Select When to Run the Task window of the Add Task Wizard click Daily 2 T...

Page 342: ...the Select When to Run the Task window of the Add Task Wizard click Monthly 2 The Specify Monthly Schedule window will open a Select the hour minute and AM or PM to indicate when to begin running the task b Click Day and select the day of the month to run the task or Click The and select a week and a day of the week to run the task For example if you wish to run the task each second Tuesday of the...

Page 343: ...age 320 6 The Specify DSView System Backup Properties dialog box will appear a Type the directory location in which to create the system backup which may be a physical local drive on the DSView 3 server or a shared network location specified by a UNC Universal Naming Convention path The Location field cannot be set to a mapped network drive The directory name must be entered in case sensitive text...

Page 344: ...page 320 then click Next 6 The Select Unit Group window will open Select All Appliances or select a unit group then click Next 7 The Select Appliance Type window will open Select the type of managed appliance for which to configure SNMP traps then click Next 8 The Select Appliances window will open Select one or more managed appliances from the Available Appliances list then click Add The unit s w...

Page 345: ...The Select Power Control Function window will open Select the power control function to be performed on the target devices and then click Next Turn Power On powers up the specified target devices Turn Power Off powers down the specified target devices Cycle Power powers down and then powers up the specified target devices 9 Click Finish Task Exporting an event log csv file This task exports select...

Page 346: ...ed d Click Next 7 The Select Event Log Columns to Export window will open 8 To add one or more columns to export select the column s from the Available Columns list then click Add The column s will be moved to the Columns to Export list 9 To remove one or more columns to export select the column s from the Columns to Export list then click Remove The column s will be moved to the Available Columns...

Page 347: ...ask Wizard will appear 4 Select Migrate Units from the drop down menu Type a 1 64 character name for the task 5 Select a time to run the task see Specifying when to run tasks on page 320 then click Next 6 The Select Unit Group window will open Select Units Needing Migration or a particular unit group from the menu 7 Click Select by Product Family then select a family from the menu or Click Select ...

Page 348: ...bout Access Rights on page 144 Once this task is added you may run it on demand at any time see Running tasks manually on page 334 To add the task 1 Click the System tab 2 Click Tasks in the top navigation bar The Tasks window will open 3 Click Add The Add Task Wizard will appear 4 Select Send IPMI chassis control command to target devices from the drop down menu Type a 1 64 character name for the...

Page 349: ...r name for the task 5 Select a time to run the task see Specifying when to run tasks on page 320 and then click Next 6 The Select Unit Group window will open Select a group from the menu 7 Click Select by Product Family and select ACS Firmware from the drop down menu or Click Select by Unit Type and choose a specific ACS console server model from the drop down menu Then click Next 8 The Select Uni...

Page 350: ...ternal authentication services contain accounts for users Any user accounts not found on the external authentication server will be flagged as suspicious a question mark icon will appear to the left of the user s name Suspicious accounts are indicated in event log files Once this task is added you may run it on demand at any time see Running tasks manually on page 334 To add the task 1 Click the S...

Page 351: ...nization see Automatic topology synchronization on page 131 is not supported on some units supported by plug ins To keep these units synchronized with the DSView 3 software you may instead schedule the update topology task This task updates the DSView 3 software database when a change occurs in a units Examples of changes are the adding removing of an IQ adaptor cascade switch or power device This...

Page 352: ...nnection type in this window 9 Click Finish Task Backup Power Manager database This task creates a compressed zip file containing a backup of the Power Manager database The backup file contains everything necessary to fully restore the Power Manager database if needed The backup file is named dsviewPluginBackup zip by default but you may also append the date and time to the end of the backup filen...

Page 353: ...r Manager database This task restores the Power Manager database using the backup file created with Task Backup Power Manager database on page 332 The backup file contains everything necessary to fully restore the Power Manager database if needed The backup file is named dsviewPluginBackup zip by default but you may also append the date and time to the end of the backup filename Once this task is ...

Page 354: ...ot be run from the DSView 3 server to which you are logged in To run a remote task you must log in to the DSView 3 server on which the task was created 4 Click Run Now The icon to the left of the task name will change to the running icon and the status of the task will change to Running Displaying task results The Task Results window displays the status of the most current run of tasks including s...

Page 355: ...ogged in To change a remote task you must log in to the DSView 3 server on which the task was created You may change the schedule and properties for existing tasks The Validate external authentication server user accounts task does not contain properties To change a task schedule 1 Click the System tab 2 Click Tasks in the top navigation bar The Tasks window will open 3 Click on the name of the ta...

Page 356: ...liance Files in the top navigation bar The Appliance Firmware Files window will open 3 Click Add The Add Firmware File Wizard will appear 4 Enter the directory and filename or browse to the location of the firmware file you want to add to the DSView 3 software appliance files repository 5 Type a description of the firmware file in the Description field 6 Click Next The firmware is added and the Co...

Page 357: ...ware information if you saved the changes To delete firmware 1 Click the System tab 2 Click Appliance Files in the top navigation bar The Appliance Firmware Files window will open 3 Click the checkbox next to the firmware you want to delete 4 Click Delete A confirmation dialog box will appear 5 Confirm or cancel the deletion ...

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Page 359: ...nfiguration and display windows Event Severity and Categories Events are classified by severity and category Event severity Table 23 1 describes the event severity levels The icon appears in event log displays Table 23 1 Event Severity Levels Severity Icon Description Monitor Events that are periodic and expected Information Events that are neither periodic nor problematic OK Events that are in a ...

Page 360: ...page 345 The counter is incremented when a new event of that severity is added to the log or when an event s state is changed from Acknowledged to New Event categories Defined events can be classified in the following categories Access control Appliance Authentication Data logging External IPMI Modem Sessions SSH Passthrough System Tasks Units Unit status Users Email Notifications The DSView 3 sof...

Page 361: ... open a In the Send To field type the email addresses of the persons you want to notify Separate multiple addresses with a comma This field has a limit of 1024 characters b In the From field type the email address up to 64 characters of the person you wish to designate as the sender of the notification c In the Subject field type a subject heading up to 64 characters for the notification d Click N...

Page 362: ...nit groups To add one or more unit groups select the unit group s from the Available Unit Groups list then click Add The unit group s will be moved to the Selected Unit Groups list To remove one or more unit groups select the unit group s from the Selected Unit Groups list then click Remove The unit group s will be moved to the Available Unit Groups list 6 Click Save and then click Close The Email...

Page 363: ...will open listing all enabled and disabled log events If you want to display only the events in a particular category click the category link in the side navigation bar 3 Click the checkbox to the left of one or more events To select all events on the page click the checkbox to the left of Log Event at the top of the list 4 Click Enable or Disable Events cannot be enabled unless they are already d...

Page 364: ...og Click the Reports tab The Event Log All window will open To display event log entries by severity click Severity Level in the side navigation bar and then click one of the levels See the Note below for an alternative way to display the event log by certain severity levels To display event log entries by category click Event Category in the side navigation bar and then click one of the categorie...

Page 365: ...nt log you may acknowledge the event which will change its state from New to Acknowledged You may also change an event s state from Acknowledged to New again This can be useful if you mistakenly changed an event s state to Acknowledged The Event Information window for each event contains an Event History that indicates when that event s state was changed and by whom When you change a non recoverab...

Page 366: ...ute and which half of the day for the start date 6 In the first drop down menu in the To line select Events On to select the end date and time 7 Repeat steps 4 and 5 to specify the end date 8 Click Apply The previous event log view window will open with the event range specified in the Filter Date window The Clear Date Filter button will appear in the event log view window To clear date filtering ...

Page 367: ...mns to Export list To remove one or more columns select the column s from the Columns to Export list then click Remove The columns will be moved to the Available Columns list To change the order in which exported columns are listed in the output csv file select one or more columns in the Columns to Export list and use the up and down arrows to move the selected columns up or down in the listing Cl...

Page 368: ...348 DSView 3 Software Installer User Guide ...

Page 369: ...must have DSView 3 software administrator access rights to view add and manage plug ins Plug ins are created using the Plug in API in the DSView 3 Software Development Kit SDK Recommended Sequence for Adding Upgrading Plug ins To add or upgrade a plug in 1 Ensure that scheduled replication will not occur during the adding or upgrading of plug ins you may need to change the replication schedule tem...

Page 370: ...ontact your Avocent representative to determine if a key is needed To add a license see Licenses on page 54 To add a plug in 1 Click the System tab 2 Click Plug ins in the top navigation bar 3 Click Add The Add Plug in Wizard will open 4 The Select Plug in window will open Enter the name or browse to the location of the plug in file then click Next 5 The Overview window will open This window conta...

Page 371: ... 3 software could not obtain plug in status on this server To examine server status click the System tab then DSView Server in the top navigation bar If you are on a hub server click Spoke Servers in the side navigation bar and then select the appropriate server If you are on a spoke server click Hub Server in the side navigation bar Replication needed The plug in has been added but replication is...

Page 372: ...In the DSView Servers area click the checkbox next to the DSView 3 server you are currently logged into 5 Click Upgrade The Upgrade Plug in Wizard will open 6 Enter the name or browse to the location of the plug in file then click Next 7 The Overview window will open This window contains read only information about the plug in Click Next 8 The Upgrading Plug in page will open while the plug in is ...

Page 373: ... restarted To disable a plug in 1 Click the System tab 2 Click Plug ins in the top navigation bar The Plug ins window will open 3 Click on the name of plug in to be disabled The plug in overview window will open 4 In the DSView Servers area click the checkbox next to the DSView 3 server you are currently logged into 5 Click Disable A confirmation dialog box will appear 6 Confirm or cancel the acti...

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Page 375: ...e should develop follow the steps below for the fastest possible service To resolve an issue 1 Check the pertinent section of the manual to see if the issue can be resolved by following the procedures outlined 2 Check our web site at www avocent com support to search the knowledge base or use the online service request 3 Call the Avocent Technical Support location nearest you APPENDICES ...

Page 376: ...on for the appropriate target device or by clicking the KVM Session icon or text from a Unit Overview window The client contacts the DSView 3 server which checks the permissions of the target device If the logged in user has permissions to establish Video Viewer sessions to the selected target device the server will establish a connection to the KVM switch using TCP IP port 3871 to authorize the s...

Page 377: ...f directly between the client and the KVM switch The client receives information by communicating back and forth with the server using port 1078 TCP IP KVM Switch DSView 3 Server DSView 3 Software Client TCP IP Firewall HTTPS Port 443 with Tunnel TCP IP Port 3871 TCP IP Port 8192 Router TCP IP TCP IP Port 2068 UDP Port 3211 TCP IP Port 3211 HTTPS Port 443 TCP IP Port 8192 Video Port 2068 Keyboard ...

Page 378: ... Serial console appliances use a Secure Shell Protocol SSH The client contacts the server which checks the permissions of the target device If the logged in user has permissions to establish sessions to the selected target device the server will establish a connection to the appliance using TCP IP port 3871 to authorize the session In a non proxied SSH connection the client communicates directly w...

Page 379: ...SView 3 server and serial console appliance occurs over port 22 The SSH connection between the client and the DSView 3 server is tunneled over port 1078 TCP IP Serial Console Appliance DSView 3 Server DSView 3 Software Client TCP IP HTTPS Firewall Port 22 SSH with Tunnel TCP IP Port 3871 TCP IP Port 22 Router TCP IP HTTPS UDP Port 3211 TCP IP Port 3211 ...

Page 380: ...ection Changes to the DSView 3 software are also copied to and from the DSView 3 software hub server over the specified HTTPS port Generic appliance ports If you are using a generic appliance in your DSView 3 software system you may use a Telnet connection through TCP IP port 23 or an HTTP connection through TCP IP port 80 The connection is made directly between the client and the generic applianc...

Page 381: ... server and the external authentication server Port 389 is typically used for non SSL connections and port 636 is used for SSL connections You may configure the ports used by an Active Directory or LDAP external authentication server using the Authentication Service Connection Settings window See Authentication Services on page 60 TCP IP HTTPS TCP IP Port 23 HTTP Generic Appliance DSView 3 Server ...

Page 382: ...o the DSView 3 server in addition to an external SNMP manager Figure B 7 Ports Used by SNMP No External SNMP Manager DSView 3 Server DSView 3 Software Client TCP IP HTTPS TCP IP Port 389 LDAP AD No SSL TCP IP Port 636 LDAP AD SSL UDP Port 88 AD Kerberos UDP Port 1812 RADIUS TCP IP Port 49 TACACS External Authentication Server Optional TCP IP Port 139 NT DSView 3 Server UDP Port 162 KVM Switch or S...

Page 383: ...ftware system communication occurs between the SNMP manager and the KVM switch or serial console appliance as shown in Figure B 8 Figure B 8 Ports Used by SNMP with External SNMP Manager SNMP Manager Optional TCP IP Port 162 KVM Switch or Serial Console Appliance TCP IP Port 161 ...

Page 384: ...The IPv6 protocol may also be active on the client server but has no impact upon DSR Remote Operations The following DSView 3 software operations are supported Establishing a KVM session to a target device connected to the switch Controlling the power sockets of a power device attached to the DSR switch SPC port Rebooting the switch Retrieving and displaying the switch version All other DSView 3 s...

Page 385: ...tion Descriptions Number Description Number Description 1 CAT 5 Connection 7 Modem 2 KVM Connection to Switch 8 Analog User OSCAR Interface 3 Remote IP Connection 9 Ethernet 4 AC Power Cord 10 Telephone Network 5 Power Device 11 DSR Remote Operations Client 6 DSR Switch 12 DSView 3 Software Server Authentication ...

Page 386: ...ware flow control The DSR Remote Operations application must be started within the authentication time out specified in the Terminal Applications menu of the DSR switch or the PPP modem link will be disconnected Ensure that the PC containing the client interface has dial up software and that the software is configured properly See the operating system documentation for more information Install the...

Page 387: ...erations software If you click Resume you will be returned to the License Agreement window 7 The Choose Destination Location window will open a Click Choose and use the Browse for Folder dialog box to select a directory in which to install the DSR Remote Operations software or Click Restore Default Folder to restore the installation directory to the default C Program Files Avocent DSView 3 DSR Rem...

Page 388: ...ation time out value 120 seconds may be changed using the Terminal Applications menu See the installer user guide for the DSR switch for more information The DSR switch will attempt to contact the DSView 3 server to authenticate the user If the DSView 3 server is unavailable the switch will use its internal database to authenticate the user 3 Type the username and password to which you wish to con...

Page 389: ... area Name The name of the server Port The switch port to which the server is attached Table C 2 DSR Remote Operations Descriptions Number Description 1 Menu bar Allows you to access many of the features in the DSR Remote Operations window 2 Toolbar Provides shortcut buttons for quickly accessing commands in the Tools menu 3 Status Bar Displays the tips for selected menu items and the progress of ...

Page 390: ...arget device that is powered up and has no established KVM Video Viewer sessions A target device that has an active KVM Video Viewer session A target device that is not powered up A target device that is powered up but cannot establish a KVM connection because the path to the target device is blocked for example a cascade switch has only one user port and that port is already connected to another ...

Page 391: ...dow will open See Using the Video Viewer on page 249 Power control of devices attached to power device sockets Users with User level account privileges cannot change the power state of power device sockets Use the Power view to manage power device sockets attached to the switch See Power view on page 370 To control the power of a device attached to a power device socket 1 Select View Power from th...

Page 392: ...l change 4 To cycle the power of a device attached to a power device socket choose one of the following actions Select a socket that is powered up and select Tools Cycle Power from the menu bar Select a socket that is powered up and click the Cycle Power toolbar button Right click on a socket that is powered up and select Cycle Power from the shortcut menu The socket will power down then power up ...

Page 393: ... device The terminal emulation mode is set by selecting Options Session Properties in the Telnet Viewer window and then using the Terminal Emulation drop down menu in the Session Properties dialog box See Customizing Session Properties on page 292 VT terminal emulation Table D 1 lists the VT key and keypad numeric codes Avocent encodes all applicable keys as numeric decoding is not supported Table...

Page 394: ...ge Up Esc F8 Esc 8 Page Down Esc F9 Esc 9 F1 Esc 1 F10 Esc 0 F2 Esc 2 F11 Esc F3 Esc 3 F12 Esc ASCII VT52 VT100 VT102 VT220 and VT320 modes send hex 7F when the Delete key is pressed VT100 VT102 VT220 and VT320 modes map the F1 F4 keys to the PF1 PF4 keys Table D 3 VT102 Receive Codes VT102 Receive Code Action Delete Character DHC Deletes n characters starting with the character at the current cur...

Page 395: ...CR Yes Yes Linefeed 0A LF Yes Yes Backspace 08 BS Yes Yes Tab 09 HT Yes Yes Spacebar 20 SP Yes Yes Esc 1B Esc Yes No Ctrl Spacebar 00 NUL Yes No Ctrl A 01 SOH Yes No Ctrl B 02 STX Yes No Ctrl C 03 ETX Yes No Ctrl D 04 EOT Yes No Ctrl E 05 ENO Yes No Ctrl F 06 ACK Yes No Ctrl G 07 BELL Yes Yes Ctrl H 08 BS Yes Yes Ctrl I 09 HT Yes Yes Ctrl J 0A LF Yes Yes Ctrl K 0B VT Yes No Ctrl L 0C FF Yes No Ctr...

Page 396: ...NAK Yes No Ctrl V 16 SYN Yes No Ctrl W 17 ETB Yes No Ctrl X 18 CAN Yes No Ctrl Y 19 EM Yes No Ctrl Z 1A SUB Yes No Ctrl 1B Esc Yes No Ctrl 1C FS Yes No Ctrl 1D GS Yes No Ctrl 1E RS Yes No Ctrl _ 1F US Yes No Table D 5 VT100 ANSI Set and Reset Mode Cursor Keys Cursor Key Mode Reset Mode Set Up Esc A Esc O A Down Esc B Esc O B Right Esc C Esc O C Left Esc D Esc O D Table D 4 VT100 Special Keys and C...

Page 397: ...le D 7 VT100 ANSI Mode Control Sequences Control Sequence Definition Encode Decode Esc Pn Pn R Cursor Position Report No No Esc Pn D Cursor Backward No Yes Esc Pn B Cursor Down No Yes Esc Pn C Cursor Forward No Yes Esc Pn Pn H Cursor Position No Yes Esc Pn A Cursor Up No Yes Esc Pn c Device Attributes No No Esc 8 Screen Alignment Display No Yes Esc 3 Double Height Line Top Half No No Esc 4 Double ...

Page 398: ... Yes Esc M Reverse Index No Yes Esc c Reset to Initial State No No Esc Ps Ps Ps 1 Reset Mode No No Esc A Select Character Set G0 U K No No Esc A Select Character Set G1 U K No No Esc B Select Character Set G0 ASCII Yes Yes Esc B Select Character Set G1 ASCII Yes Yes limited support Esc 0 Select Character Set G0 Spec Graphics Yes Yes limited support Esc 0 Select Character Set G1 Spec Graphics Yes Y...

Page 399: ...s Ps Ps q Programmable LEDs No No Esc Pt Pb r Scrolling Region No No Esc g or Esc 0 g Clear tab at current column Yes Yes Esc 3 g Clear all tabs Yes Yes Esc 2 0 h Modes to Set New Line Only supports Linefeed New Line Column mode wraparound No Yes Esc 2 0 l Modes to Reset Linefeed Only supports Linefeed New Line Column mode wraparound No Yes Esc 1 h Modes to Set Cursor Key Mode Appl No No Esc 1 l M...

Page 400: ... No Esc 9 l Modes to Reset Interlace Off No No Esc 6 n Report Cursor Position Invoked by No No Esc P1 Pc R Report Cursor Position Response is No No Esc 5 n Status Report Invoked by No No Esc 0 n Status Report Response is terminal OK No No Esc 3 n Status Report Response is terminal not OK No No Esc x or Esc 0 c What are you Invoked by No Yes Esc 1 Ps c What are you Response is No Yes Esc c Reset No...

Page 401: ... F1 F1 Esc O P F2 F2 Esc O Q F3 F3 Esc O R F4 F4 Esc O S F6 F6 Esc 1 7 F7 F7 Esc 1 8 F8 F8 Esc 1 9 F9 F9 Esc 2 0 F10 F10 Esc 2 1 F11 F11 Esc 2 3 F12 F12 Esc 2 4 F13 Ctrl F5 Esc 2 5 F14 Ctrl F6 Esc 2 6 F15 Ctrl F7 Esc 2 8 F16 Ctrl F8 Esc 2 9 F17 Ctrl F9 Esc 3 1 F18 Ctrl F10 Esc 3 2 F19 Ctrl F11 Esc 3 3 Table D 8 VT220 Encoding Continued VT220 Keyboard PC Keyboard VT220 Keyboard Byte Sequence ...

Page 402: ...e cursor and attributes Esc 8 Up Arrow Esc A Down Arrow Esc B Right Arrow Esc C Left Arrow Esc D Set cursor to home position Esc H Set cursor to home position Esc f Character attributes Esc m Erase from cursor to end of line Esc K Erase from cursor to end of screen Esc j Programmable LEDs Esc q What are You Esc c Set Mode Esc Delete 1 Character Esc P Insert 1 Line Esc L Delete 1 Line Esc M Up Arro...

Page 403: ...nt line Esc Pn K Erase parts of current screen Esc Pn J Direct Cursor Addressing Esc Pn H Direct Cursor Addressing Esc Pn f Programmable LEDs Esc Pn q Scrolling Region Esc Pn r Clear tabs Esc Pn g Device status report Esc Pn n What are you Esc Pn c Sat Mode Esc Pn h Delete Pn Characters Esc Pn P Insert Pn Characters Esc Pn L Delete Pn Lines Esc Pn M Insert Character Esc Pn Erase Pn Characters Esc ...

Page 404: ...eyboard Byte Sequence Delete Delete 0x7F Up Arrow Up Arrow Esc A Down Arrow Down Arrow Esc B Right Arrow Right Arrow Esc C Left Arrow Left Arrow Esc D Shift F1 PF1 Esc P Shift F2 PF2 Esc Q Shift F3 PF3 Esc R Shift F4 PF4 Esc S Table D 11 VT52 Decoding VT52 Keyboard Function VT52 Keyboard Byte Sequence Cursor Up Esc A Cursor Down Esc B Cursor Right Esc C Cursor Left Esc D Cursor Home Esc H Reverse ...

Page 405: ...d Numeric Code VT52 Keypad ANSI Keyboard 0 0 Esc p Esc O p 1 1 Esc q Esc O q 2 2 Esc r Esc O r 3 3 Esc s Esc O s 4 4 Esc t Esc O t 5 5 Esc u Esc O u 6 6 Esc v Esc O v 7 7 Esc w Esc O w 8 8 Esc x Esc O x 9 9 Esc y Esc O y dash dash Esc m Esc O m comma comma Esc l Esc O l period period Esc n Esc O n Enter Same as Return key Esc m Esc O m Table D 13 VT320 Encoding VT320 Keyboard PC Character Sequence...

Page 406: ...Esc 2 9 F17 Ctrl F9 Esc 3 1 F18 Ctrl F10 Esc 3 2 F19 Ctrl F11 Esc 3 3 F20 Ctrl F12 Esc 3 4 Insert Insert Esc 1 Home Home Esc 2 Delete Delete Hex 7 F End End Esc 5 Up Arrow Up Arrow Esc A Down Arrow Down Arrow Esc B Left Arrow Left Arrow Esc D Right Arrow Right Arrow Esc C Table D 14 VT320 Decoding VT320 Keyboard Function VT320 Keyboard Byte Sequence Index Esc D Table D 13 VT320 Encoding Continued ...

Page 407: ...butes Esc m Erase from cursor to end of line Esc K Erase from cursor to end of screen Esc J Programmable LEDs Esc q What are You Esc c Set Mode Esc Delete 1 Character Esc P Insert 1 Line Esc L Delete 1 Line Esc M Up Arrow Esc O A Down Arrow Esc O B Right Arrow Esc O C Left Arrow Esc O D Fill Screen with Es Esc 8 Up Arrow amount specified by Pn Esc Pn A Down Arrow amount specified by Pn Esc Pn B Ta...

Page 408: ...sor Addressing Esc Pn H Direct Cursor Addressing Esc Pn f Programmable LEDs Esc Pn q Scrolling Region Esc Pn r Clear tabs Esc Pn g Device status report Esc Pn n What are you Esc Pn c Sat Mode Esc Pn h Delete Pn Characters Esc Pn P Insert Pn Lines Esc Pn L Delete Pn Lines Esc Pn M Insert Character Esc Pn Erase Pn Characters Esc Pn X Table D 14 VT320 Decoding Continued VT320 Keyboard Function VT320 ...

Page 409: ...ware service 4 Open a terminal window change directories to the DSView Installation Directory bin direc tory and enter resetpassword bat A code successfully generated message will appear in the terminal window along with a request code in the same format as the following 341D3DAD E71A15B1 66D77BBD E655BB6C NOTE Request codes are valid for only four hours 5 Contact Avocent Technical Support and pro...

Page 410: ...over Protocol AIDP is a protocol used to install out of box appliances that do not have an IP address assigned and used to discover existing appliances that have an address assigned This UDP based protocol is not encrypted and only public information is passed over this link AIDP uses UDP port 3211 Port 3211 is non configurable Applet An applet is a program written in the Java language that runs w...

Page 411: ...er and an SSH server for accessing serially attached devices over a standard TCP IP connection Model numbers include the CCM850 CCM1650 and CCM4850 appliances Certificate authentication Certificate authentication is the process of authenticating with a digital certificate CPS appliance A CPS serial over IP network appliance is an Avocent managed appliance that provides a Telnet server and an SSH s...

Page 412: ...ows KVM signals to be transmitted over a standard TCP IP connection DSView 3 management software The DSView 3 management software is an Avocent software component installed on a PC The DSView 3 management software provides the IP based centralized services required for management of managed appliances and target devices including centralized authentication access control logging events monitoring ...

Page 413: ...View 3 software hub server and a spoke server offer the same software functionality to a user The distinction of hub or spoke only has to do with the database replication role the server plays and not with the software functionality the server offers to the user The DSView 3 management software versions of the spoke server and hub server must match in order to register the spoke server For example...

Page 414: ... Hypertext Markup Language HTML is a markup language used to create hypertext documents that are portable from one platform to another on the World Wide Web WWW HTML files are ASCII text files with embedded codes markup tags to indicate formatting and hypertext links Web browsers interpret and display HTML documents HTTP Hypertext Transfer Protocol HTTP is the underlying protocol by which WWW clie...

Page 415: ...ection typically a server KVM sessions are connected through a KVM switch Tiered analog switches may also be part of the connection A KVM Video Viewer connection exists between the DSView 3 software client and the target device KVM session profiles KVM session profiles control KVM session behavior on a target device A profile contains Video Viewer settings in general cursor toolbar video and mouse...

Page 416: ...enables a local area network LAN to use one set of IP addresses for internal traffic and a second set of addresses for external traffic A NAT box located between the LAN and Internet makes all necessary IP address translations NAT serves three main purposes Provides a type of firewall by hiding internal IP addresses Enables a company to use more internal IP addresses Since they re used internally ...

Page 417: ...vice that provides a sensor data records SDR system interface which in turn provides a set of SDR storage and retrieval commands Serial console appliance Serial console appliance refers to a unit that allows serial sessions to a target device and is supported by the DSView 3 software Serial console appliances include the ACS console server the legacy CCM and CPS appliances and other units supporte...

Page 418: ...evices called agents store data about themselves in MIBs and return this data to the SNMP requesters SNMP manager The SNMP manager is an optional component outside of the DSView 3 software system that enables the monitoring of many cross platform devices using SNMP information SNMP managers are also called network management systems NMS SSH Passthrough session An SSH Passthrough session is a seria...

Page 419: ...it Unit is a generic term that refers to either a target device managed appliance blade chassis or a component in a virtual environment For example the Unit List may contain both target devices and managed appliances Video Viewer The Video Viewer is a software component that provides the user interface needed to display a remote target device through KVM over IP sessions VPN Virtual Private Networ...

Page 420: ...r uses the HTTP protocol to communicate with clients on a TCP IP network X 509 X 509 is the most widely used standard for defining digital certificates X 509 is an International Telecommunications Union ITU recommendation which means that the standard has not yet been officially defined or approved As a result companies have implemented the standard in different ways For example both Mozilla and M...

Page 421: ...anaged appliances Authentication services Active Directory 82 group naming in external services 242 internal 80 LDAP 88 managing 79 ports 362 RADIUS 93 removing 80 RSA SecurID 98 TACACS 95 types 79 validating user accounts on external authentication server 330 Windows NT 87 Avocent Mouse Sync 261 Avocent Mouse Synchronization AMS 266 B Backup and restore 69 323 Backup servers See Spoke servers Boo...

Page 422: ...ifying data log file location 190 verifying signatures 194 Department groups 205 DS Zones 219 DSR Remote Operations software 364 DSView 2 x software migrating units 326 E Email DSView 3 server 68 event logs 340 Embedded units about 160 access rights 144 accessing 108 adding 118 credentials 161 sessions 160 supported models 6 Encryption KVM sessions 173 virtual media sessions 174 Event logs creatin...

Page 423: ...oke server certificate on hub server 64 I Identity unit properties 141 infrastructure 162 Installation configuring DSView 3 software 14 DSR Remote Operations software 21 366 DSView 3 software 10 Java 19 minimum requirements for client 16 requirements for DSView 3 server 9 supported operating systems 10 uninstalling the DSView 3 software 18 what to do before installing DSView 3 software 10 Integrat...

Page 424: ...ses 148 firmware management 336 local account settings 157 names 123 125 network properties 143 network settings 147 ports used 356 rebooting 313 renaming a connection 182 restoring a configuration 316 restoring the user database 317 resynchronizing 315 saving a configuration 316 saving the user database 317 secure mode 117 121 149 session settings 170 171 SNMP settings 149 324 supported 4 tools 3...

Page 425: ...ngs DSR switches 156 TCP and UDP 356 Power device sockets displaying 168 push pull 168 Power devices adding 166 changing input feed information 168 changing settings 166 controlling power from a Power Device Sockets window 169 controlling power from a Units View window 170 controlling power from DSR Remote Operations software 371 controlling power from the Telnet Viewer 303 controlling power from ...

Page 426: ...271 Secure mode 117 121 Security alerts 61 zones 44 Serial session application selection 38 Servers backup and restore 323 email 68 managing certificates 64 manually backup and restore 69 ports used 356 360 properties 59 proxy 65 replication 75 trap destinations 66 unit status polling 69 See also Hub server and Spoke servers Services 151 Sessions access methods 108 changing KVM session settings 17...

Page 427: ...235 Telnet Viewer 290 SSH Passthrough sessions 195 port sharing 196 read write access 202 SP commands 203 SSL 61 Synchronization 123 125 automatic name pull 127 automatic name push 126 automatic topology 131 manual name pull 129 manual name push 128 resynchronizing 315 topology 130 topology options in Add Unit Wizard 131 topology options in Resync Wizard 132 T TACACS external authentication servic...

Page 428: ... macros 296 opening a session 290 printing session data 302 reviewing session data 295 SSH2 client 290 Terminal emulation 373 Terminal Services 151 Thumbnail Viewer See View Viewer Scan mode Topology exporting report 305 synchronization 130 update topology task 331 view 104 U UDP ports 356 Unit groups about 210 adding 214 changing access rights 216 changing membership 216 changing the name 215 del...

Page 429: ...37 changing username 234 deleting 233 properties 234 resetting password 233 setting the lockout policy for internal authentication service users 81 specifying user SSH key 235 unlocking 233 validating on external authentication server 330 See also User groups User groups about 241 access rights 246 adding user defined 242 built in 40 changing members 245 changing properties 245 deleting user defin...

Page 430: ... 280 VNC 151 VPN 51 W Windows NT external authentication service 87 Wizards Add Appliance 116 118 120 Add Local User Account 158 Add Target Device 122 Add Target Device Connection 183 Add Task 320 Add Unit 122 adding units 116 Attach Device 105 Importing Data 312 Power Management 166 Register Spoke Server 73 topology synchronization options 131 132 Update DSView Server Certificate 63 X X 509 See C...

Page 431: ......

Page 432: ...For Technical Support www avocent com support 590 395 501M ...

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