10. All hardware and software included in the sales order must be installed and all licensed
resources tested.
11. All peripherals must be installed and successfully tested (video, keyboard, mouse, and so
on).
12. The attached Installation Checklist and Report is completed, reviewed with the customer,
and signed by the field engineer and customer.
Hardware Installation
Receipt Of Equipment
Was the equipment received in □ Good Condition OR □ Damaged Condition ?
If damaged, describe the damage below:
Was a damage claim filed by the customer? □ Yes □ No If yes attach a copy of the claim.
Was the equipment placed in the final installation location? □ Yes □ No
Were the shipping skids and packing material removed by the shipper? □ Yes □ No
Was the order received complete in accordance with the SDP? □ Yes □ No
If not, are the missing items on back order on the packing list? □ Yes □ No
List any deviations below including back orders.
If the order is not in accordance with the SDP, was field management notified for escalation? □ Yes
□ No
Manager:
Hardware Installation
October 2014
Avaya Media Processing Server 500 Hardware Installation and Maintenance
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