Avaya 2050 IP Softphone Expansion Module
61
Up to three EMs can be added to the IP 2050 Call Control Window, with
the additional EMs cascading vertically beneath the original window. A
scrollbar allows access to additional keys.
Each key has a label and an icon indicating the state of the assigned
client. The labels are set automatically by the system administrator;
however, users can edit these labels using the Settings menu. The icons
have cadences identical to those of external lamp controls. For more
information on lamp control cadences, see
“Setting external lamp
controls” on page 99
.
Note:
Key assignment for the EM is performed by the system
administrator.
Settings for the EM are configured using the Avaya 2050 IP Softphone
Settings menu. See
“Expansion Module” on page 97
.
Using the Expansion Module
To launch the Expansion Module:
1.
Click the
Menu
button.
2.
Select
View > Expansion Module
.
The EM window opens.
You can move the EM window so that it docks to the left or right side of
the Call Control window or leave it open as a separate window. Calls are
retrieved by pressing the appropriate line key.
Note:
The Expansion Module feature is available only if it is
supported by the telephone system. Contact your system
administrator to find out if this feature is available.
Working with Groups
Keys are organized into groups of 18, with a maximum of three groups or
54 keys per EM. Individual keys can be moved and organized into groups
by dragging and dropping them (Group view only).
Summary of Contents for IP Office 2050
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