Managing Avaya 2050 IP Softphone calls
53
Managing Avaya 2050 IP Softphone calls
The following sections describe options for managing Avaya 2050 IP
Softphone calls:
•
“Making telephone calls” on page 53
•
“Answering telephone calls” on page 54
•
“Incoming Call Notification” on page 54
•
“Holding and retrieving telephone calls” on page 55
•
“Hanging up telephone calls” on page 57
•
“Support for TAPI applications” on page 57
•
“Viewing active status” on page 58
Making telephone calls
Before making a call, ensure that you are wearing your headset.
To make a call:
1.
Open a
Line
using one of the following methods:
— On the Call Control window, click
Answer/Headset
.
Your main telephone line appears.
— Select
Keys > Answer
.
— From the Call Control window, select a
Line
key .
2.
Enter the phone number using one of the following methods:
— Dial from the number pad of your computer keyboard.
— Dial from the Call Control window Dialpad, using the mouse
pointer.
— Drag and drop (or copy and paste) a telephone number from
Microsoft Outlook or an open Microsoft Word or Excel file onto
the Call Control window.
Summary of Contents for IP Office 2050
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Page 132: ...Troubleshooting the Avaya 2050 IP Softphone 132 ...
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